Southern Company

Assist in scheduling and coordinating work assignments, ensuring efficient resource utilization and customer satisfaction. | High school diploma, basic computer skills, and some experience in fast-paced environments; no specific technical or scheduling skills required. | Resource Management Scheduler I Basic Function: To provide effective and efficient scheduling and routing of emergency and non-emergency work to field resources. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The Scheduler is responsible for setting up daily workload assignments, monitoring those assignments, and supporting the field resources and the Call Centers. Must be able to respond to inquiries quickly and accurately to best utilize resources. Representative Duties and Responsibilities: • Has knowledge of regulatory requirements to effectively manage workload and resources appropriately • Ability to effectively manage the execution of Compliance work • Effectively assigns the appropriate resources to meet workload demands • Ability to create accurate daily route sheets/resource maps • Has working knowledge of resource and workload management tools (i.e. SS9/Sentinel, etc.) • Monitors and manages job preparation activities prior to scheduling work as needed • (i.e. Correct order created, job check completed, locates valid, proper permitting obtained, work area protection obtained, customer notifications made, special equipment obtained, multiple business unit coordination, etc.) • Hold regular planning sessions with responsible supported area to develop collaborative work plans • Monitor field resource activity and make appropriate adjustments to subsequent work plans to meet company objectives • Effectively manage resources and workload during uncontrollable events • Monitor field resource efficiency and work with leadership to address any needs identified • Ensure all work assignments are made in a timely manner • Monitor and communicate appropriately on work deemed “high priority” • Notify RM leadership in a timely manner of any unusual events • Collaborate with field area supported to ensure alignment of all parties in an effort to maximize results • Monitor appointment work to meet customer expectations and to enhance the customer’s experience • Route supplemental work when appropriate to provide an opportunity to increase productivity • Effectively manage resources with a global perspective to provide an opportunity to complete essential work in a timely manner Education and Experience: Required: • Required BS/BA or Equivalent work experience • Minimum of 6 months dispatching/scheduling experience Skills: Required: • MS Word, Excel - intermediate proficiency • MS Access, Outlook - basic proficiency • Influencing • Operator Qualified in accordance with Company Plan • Decision Making • Problem Solving • Multitasking • Self-starter • Organization • Collaborative • Ethical • Task-Orientated Preferred: • Spanish - fluent AGLR Success Factors: Executing for Results Collaboration and Building Relationships Learning and Thinking Industry Knowledge/Business Acumen Honoring Corporate Values & Standards Working Conditions/Physical Requirements: • Night, weekend, and holiday work • Overtime work • Must sit for long periods of time About Southern Company Gas Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com . Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 15994 Job Category: Customer Service Job Schedule: Full time Company: AGL Services Company

Support electric distribution system operation, monitor systems, and assist in emergency response. | Requires experience in control room environments, utility operations, or related fields, and ability to learn complex systems. | Distribution System Operator (Birmingham, AL) The Distribution System Operator (DSO) provides support to Distribution Operations, Customer Service Centers and Business Offices across Alabama Power Company's service territory on a 365/24/7 basis. This position is based in Birmingham, AL. This position is responsible for the effective monitoring and operation of the company's electric distribution system. The successful candidate will be responsible for: writing and executing switching; directing emergency power restoration efforts; coordinating switching and operations with Distribution, Transmission and Substation groups as necessary; monitoring and operating the distribution automation system (SCADA); and interpreting data and information to take necessary action as needed. Various system applications are used such as ADMS, CSS, ARMS, DARTS and Arcos. Please see video for an overview of how the Distribution Control Center (DCC) is as the center of Alabama Power. https://vimeo.com/795397007/1f3678602e Job Experience Experience as an Operator in a control room environment or closely related experience (i.e., utility, railroad, pipeline, oil/gas operations, etc.) strongly preferred Bachelor's in engineering (ABET accredited) and/or the following job experience preferred Electric Utility Experience in Power Delivery Distribution / Transmission / Substation, Generation, and/or Operations a plus Military experience in Electrical Systems, Air Traffic Control, Navy Nuclear, Combat Control, Command Post, Tactical Air Control Party, Command & Control BM Ops, Space Systems, Electrician’s Mate, and/or Operations Specialist is a plus Knowledge, Skills and Abilities Demonstrated ability to learn, navigate, and effectively utilize complex computer systems and applications to execute job duties Ability to effectively coordinate and direct the work of others Ability to effectively establish work priorities and to plan work to meet established time frames Exceptional problem-solving, situational awareness and critical thinking skills demonstrated by the ability to interpret, evaluate, and analyze facts and information available, to form a judgement and take decided action Exceptional attention to detail while following established policies and procedures Excellent ability to work effectively under pressure and stress Positive influence on others and display a positive attitude Effectively interact with others as a part of a team effort and gain cooperation Ability to communicate well through spoken and written word Ability to monitor and control the activities and operation of multiple events simultaneously Demonstrated ability to effectively navigate through change Other Requirements Must pass EEI SO/PD II (System Operator/Power Dispatcher) test Must pass Southern Company Distribution Operating Procedure assessment. Ability to work a combination of 8-, 10-, and 12-hour rotating shifts (combination of day, evening, night, and weekend shifts) Will be required to work nights, weekends, holidays and be available for callout and holdover extra time This position requires participation and progression in an extensive Training Program (approx. 12 months) consisting of classroom training, field training, and On-the-Job training (OJT). DSOs are required to pass multiple assessments/tests administered throughout the training program. A maximum of three (3) attempts is permitted for each test. If the student fails their third attempt, they will be removed from the training program and cannot remain as a DSO. Due to the significant investment in your training, the time it takes to become proficient, and the critical nature of this role, we request your commitment to work in the Distribution Control Center for a minimum of 24 months. Distribution System Operators are subject to call out and must live with 50 miles of the Birmingham, AL work location. Practice test: Logon to this website and follow the instruction below to access study materials For the SO/PD II test: http://www.eei.org/practicetests/ Use the following information to log into the site to access the practice test: Username: southern Password: testing

Provide administrative and financial support to the Public Relations team including timekeeping, invoicing, expense management, and office coordination. | High school diploma, strong organizational and communication skills, proficiency in Microsoft Office and Oracle HCM, and previous administrative experience. | Administrative Assistant – Public Relations Job Summary: This position is responsible for providing administrative support to the Alabama Power Public Relations team and will handle timekeeping, expenses, invoicing, PR/PR set-up, and general office support. Additionally, the successful candidate will assist with the creative services tracking system and project management, ensuring contractors and vendor invoices are compliant and billed to the correct client. This is a creative communications team, so strong communication and interpersonal skills are key to success. We are currently operating in a hybrid work model with the expectation of at least four (4) days in the office per week. Job Requirements: Perform timekeeping reminders and some administration Expense management Manage check requests and invoice processing Prepare purchase requisitions/purchase orders Manage mail distribution for department Work with new employees to set up badges, parking, office space, etc. Manage contractors and vendor paperwork in various systems Monitor and assist with creative services tracking system, project management, and monthly reconciliation Maintain supply room order/accessibility; order and maintain office supplies and submit facilities work orders when needed Assist with meeting and travel arrangements as needed Calendar and coordinate department meetings as needed Understands general accounting processes and POET departmental coding Other duties as assigned Job Qualifications (Education, Knowledge, Skills, and Abilities): High School Diploma or Equivalent preferred Excellent planning and organizational skills Exceptional written and verbal communication skills required Previous secretarial/administrative work experience performed at a high level of proficiency in traditional office skills required Proficiency in Oracle HCM and Microsoft Office suite required; knowledge of Maximo preferred; ability to quickly learn new digital tools and technology is key to success Ability to work in a team environment with diverse disciplines and backgrounds Ability to maintain a positive attitude and a commitment to providing excellent customer service Demonstrates good time management skills; willing to work with others and/or take on additional responsibilities to meet critical deadlines Demonstrates behaviors consistent with Our Values – Safety First, Unquestionable Trust, Superior Performance, and Total Commitment Testing Requirement: There are two mandatory assessments that must be successfully completed before your application can be reviewed by the hiring management team. - The first assessment, SHL, will be automatically sent to you via email once you submit your application. - If you successfully pass the first assessment, you will receive a link to complete the second assessment, SkillCheck. Note: Both assessments must be completed within their designated time frames in order to be deemed eligible for consideration.

Lead and coordinate large-load growth strategy, market intelligence, customer engagement, and cross-functional collaboration to support strategic expansion in energy markets. | Requires MBA, 7+ years in strategy or commercial roles in energy or related industries, strong analytical and communication skills, and ability to manage complex stakeholder relationships. | Job Summary: The Director of Large Load Strategy is responsible for driving and supporting proactive engagement with key large load customers, maintaining market intelligence on growth trends, and partners with system planning and our Operating Companies to support strategic expansion of large load. The leader will develop a forward view of market opportunities, coordinate strategic offerings to meet evolving large load needs, and help maximize system value of this opportunity. JOB REQUIREMENTS: Education & Experience Bachelor’s degree in business, economics, engineering, or a related field required MBA required. 7+ years of experience in strategy, commercial development, consulting, or client engagement roles. Experience in energy, infrastructure, or related B2B industries preferred. Proven success leading complex, cross-functional initiatives requiring strategic alignment and stakeholder management. Technical & Business Skills Strong analytical and market research capabilities; ability to synthesize regional growth data, trends, and customer intelligence into actionable insights. Experience developing and managing commercial relationships, including RFPs, proposals, and partnership frameworks. Familiarity with utility planning, energy markets, and large-load interconnection processes preferred. Ability to translate market signals and growth patterns into enterprise strategies and actionable recommendations. Communication & Influence Exceptional communication and client engagement skills with ability to interact effectively across internal and external senior stakeholders. Ability to craft clear, compelling narratives and presentations for executive audiences. Strong collaboration skills to align OpCo teams, planners, and commercial leaders around growth opportunities. MAJOR JOB RESPONSIBILITIES Strategic Leadership & Vision Define and champion the enterprise approach to large-load growth strategy. Translate external trends and customer activity into enterprise-level insights and recommendations. Develop and maintain a unified view of large-load market intelligence, growth opportunities, and key customer activity. Market Intelligence & Portfolio Optimization Monitor regional growth trends, notable customer events, and development patterns across the Southeast. Maintain a living database of large-load pipeline activity, integrating internal and external data. Partner with system planning and operating companies to assess growth plan viability and portfolio balance. Identify risks and opportunities to strengthen system readiness and customer outcomes. Customer & Stakeholder Engagement Lead strategic engagement with large-load customers and prospects in partnership with OpCo teams. Support development of tailored offerings and solutions to serve emerging needs in energy-intensive sectors. Represent the enterprise in customer, industry, and community forums as a trusted advisor. Cross-Functional Collaboration Partner with enterprise planning, transmission, regulatory, and economic development teams to ensure alignment between customer demand and system capacity. Facilitate collaboration across operating companies to advance a coordinated, “OneTeam” large-load strategy. Support leadership forums, councils, and executive communications related to large-load growth. Innovation & Industry Awareness Stay abreast of emerging customer segments, technology shifts, and industry trends influencing demand. Identify opportunities for innovation in customer offerings, engagement models, and growth enablement. Preferred Skills: Familiarity with energy-intensive sectors such as data centers, manufacturing, or industrial development. Commercial acumen for analyzing customer economics, cost of service, and value propositions. Ability to thrive in a complex, matrixed organization and drive alignment across diverse stakeholders. Working Conditions: Ability to work in a fast-paced, collaborative environment. May require occasional travel to OpCo locations or industry conferences. 4 days in office w/flexibility

Provide comprehensive administrative support to executive leadership including scheduling, correspondence, travel, and office management tasks. | High school diploma required, executive support experience preferred, strong communication and organizational skills, proficiency with Microsoft Office, and ability to handle confidential information. | JOB SUMMARY: This position is responsible for providing comprehensive administrative support to the Vice President of Engineering and Operations at Southern Linc, as well as the leadership teams within the Network Engineering, Network Operations, and IS departments. The Executive Assistant acts as a central point of contact for internal and external parties. Strong communication and interpersonal skills, along with the ability to build relationships with executives, managers, and employees at all levels of the organization are key components to success in this role. In addition, this position will work with administrative assistants within Southern Linc to provide guidance and assistance as needed. In the course of work, the Executive Assistant will be engaged in highly sensitive and confidential matters; therefore, integrity and trustworthiness are key essential characteristics this individual must possess. JOB REQUIREMENTS: Education: High school diploma required Associate or Bachelor’s Degree strongly preferred Executive assistant/secretarial/administrative certification (Certified Administrative Professional or similar) desired Experience: Experience supporting executive or senior management levels is strongly preferred. Knowledge & Skills: Strong time management, judgment, prioritization, and discretion. Proven ability to build relationships and work effectively with management, peers, contractors, and stakeholders. Excellent communication and people skills. Familiarity with Southern Company Services (SCS) systems is preferred but not required. Proficiency in computer and software packages (Word, Excel, PowerPoint, Teams, Outlook). Capacity to manage multiple tasks and requests from various departments. Collaborator with a positive attitude and commitment to excellent customer service. Self-motivated with a proactive approach and a sense of urgency in job responsibilities and personal development. Outstanding problem-solving and critical thinking skills. MAJOR JOB RESPONSIBILITIES: Manage phone coverage, calendar scheduling, travel arrangements, timekeeping, expense and invoice processing and other administrative support. Prepare and update correspondence, including letters, e-mails, and memorandums. Coordinate and schedule meetings, appointments, conference rooms, and audio/visual needs. Serve as a positive ambassador for the department and Southern Linc in interactions with internal and external stakeholders. Process invoices, order office supplies, and arrange catering and event logistics as needed. Prepare and review expense statements for the Vice President and department leadership. Create, maintain, and update organizational files. Formulate travel arrangements for the Vice President and department leadership. Maintain confidentiality, integrity, and a high level of professionalism at all times. Manage the reservation process for a small fleet of department vehicles. Serve as the Southern Linc Birmingham office manager and track the leased equipment inventory for the Southern Linc at the APC Corporate Headquarters facility. Participate in special projects as needed. Proactively assist other administrative assistants, coordinate coverage, and provide backup support, as necessary. Work independently with minimal supervision.

Collect, analyze, and document condition data on plant equipment to recommend maintenance actions and support continuous monitoring initiatives. | Five years industrial plant experience, preferably in CBM or power plant maintenance, two-year technical degree preferred, proficiency with CBM tools and Maximo, strong analytical and communication skills. | JOB SUMMARY To collect, integrate, and analyze technical data on specific plant machinery, systems, or processes, and recommend appropriate maintenance and/or operational actions. Work with plant team leaders, planners, system owners, equipment owners, and supporting Southern Company Technical Services Teams, to put the best Condition Based Maintenance (CBM) technologies in place. Ensure accurate condition assessments on equipment. Make independent repair/replace decisions based on integration and analysis of data and other pertinent information. Effectively document all pertinent information, findings, and recommendations in Maximo (multiple applications). Champion all Continuous Monitoring initiatives. JOB REQUIREMENTS Education & Work Experience Five years industrial plant work experience required CBM, Operations and/or Maintenance power plant experience preferred Two-year technical degree preferred Experience, Knowledge and Skills Knowledge of power plant fundamentals Proficient in computer usage, including OIS, CBM tools, Excel, and Word Ability to access and effectively use Maximo processes, including CBM routes, Maintenance Strategy and equipment data, and purchasing applications Proven interpersonal and communication skills (oral and written) Ability to work with a wide range of electronic field equipment and tools Strong organizational and analytical skills Thorough understanding of Plant Systems, including their function in the generation process Ability to analyze and trend data for the purpose of determining recommended maintenance actions, current condition of equipment, and failure analysis Strong problem solving and decision-making skills JOB RESPONSIBILITIES Complete and maintain all CBM Certification requirements in accordance with SCG Requirements. Regularly acquire and analyze vibration, oil analysis, infrared thermography, and motor current data on plant equipment; use Predictive Maintenance technologies as well as other condition-indicators such as performance data, Operator Rounds data, PM results and work order history to evaluate and diagnose maintenance needs. Implement/maintain data collection, trending, and diagnostics as specified in the applicable Maintenance Strategy documents. Work with employees during equipment tear down and repairs to inspect condition and to evaluate the success of rework/repairs. Establish an ongoing relationship with key vendors; gather and analyze acceptance data on new/rebuilt equipment. Research to stay informed of latest technology developments; participate in CBM user groups and communicate with other CBM personnel to share information and expertise. Leverage SCG-Technical Services expertise and resources to greatest benefit. Be available for CBM on-call duties per the on-call schedule Promote safety through full compliance with safety, environmental, housekeeping and OSHA requirements