SonderMind Careers

The Payor Contracting Specialist will manage the operational and administrative processes that support payor contracting, including data analysis, rate management, and project coordination. This role requires strong analytical skills and attention to detail to ensure accuracy and efficiency in contracting functions. | Candidates should have 2+ years of experience in healthcare operations or payor contracting, preferably with a bachelor's degree. Strong analytical and communication skills are essential, along with the ability to work independently and adapt to changing priorities. | About SonderMind At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter. About the Role SonderMind is seeking a Payor Contracting Specialist who brings precision, organization, and a process-driven mindset to a growing, fast-paced team. Reporting to the Manager of Payor Operations, you’ll play a key role in ensuring the accuracy and efficiency of SonderMind’s payor contracting function. In this role, you’ll manage the day-to-day operational and administrative processes that support payor contracting, from data analysis and rate management to reporting and project coordination. Success in this position requires strong analytical skills, attention to detail, and the ability to drive results through organized, high-quality execution. What you’ll do The Payor Contracting Specialist will be a key member of the team supporting the overall strategy of the payor contracting department and will primarily focus on the following functions: Investigate, research and understand payor markets on a state level basis Payor mix analysis Reimbursement trends Products with commercial and government payors Review and maintain the contract life cycle process Load payor contracts into designated contract management database Track red-line agreements back and forth to the payors Prepare Agreements for signature Internal new payor announcements Payor Contract rate management Load new payor rates into designated database with accuracy as a focus Seek out fee schedules on a quarterly basis to identify any changes Proactively review fee schedules against insurance allowed amounts Assist Payor Managers with joint operating committee calls Prepare agendas, organize meeting notes, and coordinate follow ups Create presentations utilizing data Support new initiatives and contracting efforts that will maximize reimbursement and/or partnership opportunities Research and project manage Maintain documentation and organize the payor contracting department databases, shared drives and other tools What does success look like? Within one month, have an understanding of SonderMind’s product/offerings and an ability to communicate this with confidence; develop a familiarity with internal systems needed to perform the role. Within three months, accurately manage rates, review fee schedules, and support Payor Managers in committee meetings. You should demonstrate a level of understanding of contract language terms and create data-driven presentations, research payor products, and manage new contracting initiatives. After three months, with the guidance and support of department leadership, contribute to the implementation of efficiences to decrease overall contracting timeframes and increase accuracy of contract administration tasks. You’ll implement tools to track performance, support team initiatives, and maintain organized systems acting as the key internal resource for cross functional partners. Who You Are You’re a detail-driven professional who thrives in a fast-paced, collaborative environment and takes pride in bringing structure and accuracy to complex processes. You have a strong analytical mindset and enjoy translating data into meaningful insights that drive smarter decisions and stronger partnerships. Experience: 2+ years of experience in healthcare operations, payor contracting, or a managed care setting on either the payor or provider side. Education: Bachelor’s degree preferred. Skills: Deep analytical and financial acumen, strong data management capabilities, and comfort navigating both Microsoft and Google platforms. Strengths: Organized, proactive, and resourceful with the ability to work independently, meet deadlines, and adapt to shifting priorities. Communication: Excellent written and verbal communication skills with the ability to engage cross-functional partners and present information clearly. Mindset: Curious, motivated, and mission-driven. Eager to contribute to SonderMind’s goal of improving access to high-quality mental healthcare. Bonus: Familiarity with the mental health industry, including payors, providers, and patients is a plus. Our Benefits The anticipated salary range for this role is $72,000 - $81,000. Final compensation will be determined based on a variety of factors, including relevant experience, skills, education, and past performance. In addition to base salary, this position is eligible to participate in our equity incentive plan. As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work. Our benefits include: A generous PTO policy, with a minimum of three weeks off per year A holiday schedule that follows standard U.S. holidays Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate) Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period) Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested Join teammates from across the country at our annual company gathering Company shutdown between Christmas and New Year’s Supplemental life insurance, pet insurance, commuter benefits, and more Application Deadline This position will be an ongoing recruitment process and will be open until filled. Equal Opportunity SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

Provide client-centered therapy via telehealth or in-person, manage a private practice with steady referrals, and utilize AI-powered tools to reduce administrative tasks and improve treatment outcomes. | Must have a master's degree or higher in counseling, psychology, social work, or related field and be fully licensed by the State Board to provide therapy independently without supervision. | Mental Health Therapist at SonderMind Careers summary: A Mental Health Therapist at SonderMind provides compassionate, client-centered therapy using a flexible, technology-enhanced platform that supports telehealth and in-person sessions. The role involves managing a private practice with steady referrals, leveraging AI-powered tools to reduce administrative tasks and improve treatment outcomes. Licensed clinicians benefit from streamlined insurance credentialing, guaranteed bi-weekly pay, and dedicated practice support without membership fees. SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person. • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months. • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows. • Referrals and Practice Support:Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties. • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge. • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes: • * AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden. • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights. • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running. • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability. • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format. • Reflections: Clients can journal through AI-guided prompts between sessions, providing you with deeper context. Requirements: • Master's degree or higher in counseling, psychology, social work, or a related field. • Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP). Pay: $80-$110 per hour. Pay rates are based on the provider license type, session location, and session types. • Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space. Keywords: mental health therapy, licensed therapist, telehealth, clinical counseling, AI-powered tools, client engagement, practice management, insurance credentialing, behavioral health, therapy sessions Skills: Administrative Skills, Artificial Intelligence (AI), Behavioral Health, Billing, C Programming Language, Customer Support/Service, Documentation, Health Plan, Healthcare, Identify Issues, Insurance, Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Psychiatry and Mental Health, Psychology, Safety/Work Safety, Sales Management, Set Goals, Social Work, Telehealth, Time Management, Treatment Plan About the Company: SonderMind Careers

Design, build, and maintain scalable backend services and Angular front-end components, develop AI-powered features, optimize database performance, collaborate cross-functionally, and mentor junior engineers. | 5+ years experience with web services or full-stack apps, strong TypeScript/Node or Ruby on Rails backend skills, Angular front-end expertise, PostgreSQL knowledge, and ability to work independently in a fast-paced environment. | About SonderMind At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android. To follow the latest SonderMind news, get to know our clients, and learn about what it's like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter. About the Role As a Senior Engineer, you'll develop and deliver end-to-end features across our backend services (Ruby on Rails or TypeScript/Node) and our Angular/TypeScript front end within our Revenue Cycle Management (RCM) platform. You'll contribute to AI-powered functionality including building intelligent agents with LangChain and LangGraph, implementing evaluation systems, and supporting prompt engineering initiatives that help streamline revenue operations processes. Working with increasing independence under the guidance of staff engineers, you'll solve complex technical challenges and contribute to the evolution of our core monolith and emerging TS microservices. You'll collaborate effectively with product, design, and QA teams while growing your expertise in AI agent development and learning to build systems that reduce manual burden on our support teams. What you'll do • Design, build, and maintain scalable Rails or TypeScript/Node services and RESTful APIs • Implement and extend Angular/TypeScript UI components for web experiences, including AI-powered interfaces • Develop AI agents, evaluation frameworks, and implement prompt engineering solutions • Optimize PostgreSQL queries and service performance • Collaborate with cross-functional squads to define requirements and deliver features • Contribute to process, architecture, and toolchain improvements • Mentor junior engineers through code reviews and pair-programming • Take technical ownership of moderately complex projects, ensuring quality and timely delivery What does success look like? • 30 days: Ship a backend feature (Rails or TS) end-to-end and demo it to the team, incorporating basic AI functionality or supporting AI agent integration • 60 days: Lead a cross-team API enhancement that supports AI workflows and contribute to an AI evaluation framework or prompt optimization initiative • 90 days: Lead a system-level improvement (e.g., introduce a TypeScript microservice that enables AI agent functionality or refactor a critical service to support LangChain/LangGraph integration), including a clear design, implementation, and rollout plan in place or executed against Who You Are • 5+ years building web services or full-stack applications • Strong hands-on experience in Ruby on Rails or TypeScript/Node or Python back ends • Solid Angular/TypeScript front-end skills • Deep understanding of REST, PostgreSQL, and performance tuning • Proven ability to balance short-term delivery with long-term technical investments. • Comfortable operating in a fast-paced, ambiguous environment where requirements evolve. • Excellent problem-solving, communication, and collaboration skills • Nice-to-have: Experience integrating LLMs or AI-driven features Our Benefits The anticipated salary range for this role is $140,000-$160,000 per year. Final compensation will be determined based on a variety of factors, including relevant experience, skills, education, and past performance. In addition to base salary, this position may also be eligible for a variable bonus and equity. As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people's careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work. Our benefits include: • A commitment to fostering flexible hybrid work • A generous PTO policy with a minimum of three weeks off per year • Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate) • Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options • Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it. • Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave) • 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary • Travel to Denver 1x a year for annual Shift gathering • Fourteen (14) company holidays • Company Shutdown between Christmas and New Years • Supplemental life insurance, pet insurance coverage, commuter benefits and more! Application Deadline This position will be an ongoing recruitment process and will be open until filled. Equal Opportunity SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.