SoFi

Lead product strategy, roadmap, and delivery for home loans local market sales team. | 7+ years product management experience, strong sales workflow understanding, mortgage process knowledge, and cross-functional collaboration skills. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi is looking for a Principal Product Manager to lead the strategy, roadmap, and delivery of our home loans local market sales team. This role is pivotal in transforming how our local sales professionals, including Loan Officers, connect with SoFi members and manage in market relationships. Join the forefront of our Home Lending Product & Platform transformation. While SoFi is a leading, fast-growing digital lender, we know that the local ecosystem remains absolutely critical to the home-buying journey. This creates a rare opportunity to own a true 0->1 launch, designing and standing up our first local market approach while simultaneously defining the long term product strategy. The role blends building and scaling with rapid learning: launching early, iterating quickly, and using data to continuously inform both product and business decisions. You will be crucial in launching our new in-market channel, specifically by empowering local loan officers to efficiently originate loans. This is a unique opportunity to build this channel from the ground up and redefine the in-market lending experience. This role is inherently cross-functional—you will work closely with engineering, design, data science, user research, marketing, operations, finance, risk, legal, compliance and executive teams to set a product strategy, define, and prioritize features. You’ll play the critical role of bridging the technical and business worlds to deliver product enhancements that delight our members and drive our business forward. You will be expected to set ambitious goals, sweat the details and deliver with urgency. What you’ll do • Define and execute a groundbreaking product vision for truly disruptive innovation that sets the industry standard for in-market sale channels. • Lead the evaluation, testing, and rapid rollout of cutting-edge technologies, including AI and intelligent automation, to dramatically boost in-market sales team capabilities, maximize throughput, and unlock sales capacity. • Drive efficiency and effectiveness for our in-market sales organization by architecting scalable, auditable, and hyper-reliable solutions that eliminate friction and simplify complex, high-stakes workflows. • Develop solutions that optimize local sales processes, elevate client interactions, and drive efficiency across lead management, opportunity tracking, and the entire loan origination lifecycle. • Own, define and prioritize the product backlog for your engineering squad, writing detailed requirements and partnering closely with developers. • Deeply immerse yourself in the day-to-day realities of our Business and Sales teams to master their processes, translating complex operational needs into intuitive, high-performance tooling • Collaborate cross-functionally to align on requirements and timelines. • Thrive in a high-velocity agile environment, making decisive trade-offs and delivering iteratively while maintaining laser focus on game-changing, long-term strategic objectives. • Be a champion of SoFi’s values What you’ll need • Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field. • 7+ years of product management. • Demonstrated ability to translate complex sales workflows into simple, usable tools. • Direct experience with in-market sales teams delivering solutions that empower the sales force and enhance client relationships. • Strong understanding of mortgage processes and customer relationship technology to create a seamless pre-purchase and purchase experience. • Familiarity with mortgage regulatory frameworks and comfort partnering closely with Legal and Compliance • Excellent communication skills • Strong analytical and data-driven mindset; able to dive into financial and operational metrics. • Experience owning end-to-end product delivery, from discovery through launch and iteration. • High bias for action and ownership—comfortable operating in ambiguous, cross-functional environments. Nice to have • Direct experience at a mortgage or HELOC broker, correspondent lender, or fintech home lending platform • Experience working closely with licensed in market sales teams • Experience working with operations leaders, compliance teams, and executive stakeholders. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product backlog prioritization and collaborate with cross-functional teams to deliver cloud-native software products. | Over 10 years of product management experience with expertise in Agile methodologies and software delivery, but no direct software engineering management or programming leadership experience. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. We are looking for a Senior Engineering Manager to lead the Payments team in the Servicing Platform within SoFi’s Lending Platform organization. This domain is one of the most correctness‑critical surfaces in the company, powering loan payments including different payment types. The ideal candidate is a systems thinker, a design‑first engineering leader, and a stabilizing force who can bring architectural clarity, predictable execution, and strong technical judgment to a complex, high‑visibility domain. You will own the technical direction for Payments, lead a team of engineers building the next‑generation Payments architecture, and partner closely with Lifecycle, Data, Risk, Capital Markets, and SIPS to ensure correctness, controls, and reconciliation are built into every flow. This is a high‑impact role with visibility across the company. You will shape the future of how SoFi processes payments at scale. What You’ll Do: Lead and mentor a team of software engineers, providing guidance, support, and fostering a collaborative and high-performing work environment. Define and communicate team objectives, set performance goals, conduct performance evaluations, and provide ongoing feedback and coaching. Identify skill gaps within the team and coordinate training programs to enhance technical capabilities. Foster a culture of innovation, professional growth, and continuous improvement. Oversee the software development lifecycle, from requirements gathering to deployment, ensuring timely delivery of high-quality software solutions. Collaborate with stakeholders to define project scope, goals, and deliverables, and create project plans, schedules, and budgets. Manage project priorities, and resolve conflicts to ensure efficient project execution. Track and report project progress, identify risks, and implement mitigation strategies to ensure successful project outcomes. Provide technical leadership and guidance to software development teams, promoting best practices, architectural standards, and code quality. Work closely with product managers, designers, and other stakeholders to ensure alignment and collaboration throughout the software development process. Foster strong working relationships with cross-functional teams, promoting effective communication, coordination, and knowledge sharing. Collaborate with other senior leaders to develop and execute strategies that drive operational excellence and improve software development practices. What You’ll Need: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Strong technical background and expertise in software development, including proficiency in multiple programming languages, frameworks, and technologies. Proven experience as a Software Development Manager or Technical leadership role, preferably in a fast-paced software development environment. Demonstrated experience in managing and leading software development teams, with a track record of successfully delivering complex software projects. Excellent leadership and team management skills, with the ability to inspire and motivate team members to achieve high performance. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product strategy and backlog prioritization to deliver cloud-native software solutions. | Over 10 years of product management experience with strong technical and strategic skills, but no cybersecurity or threat intelligence background. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Role The Security Product Lead – Threat Intelligence & Insider Risk is responsible for defining the strategic direction, roadmap, and measurable outcomes of the organization’s Threat Intelligence and Insider Risk capabilities. This role sits within the Security Strategy & Delivery team and partners closely with the Threat Intelligence & Insider Risk functional leader and operational teams. This position ensures that Threat Intelligence & Insider Risk capabilities are treated as internal security products—aligned to enterprise risk priorities, supported by a clear roadmap, measured through defined KPIs, and delivered through structured program governance. The role requires strong cross-functional collaboration, strategic thinking, and the ability to influence without direct authority. By proactively identifying, assessing, and mitigating advanced threats and insider risks, this role directly supports the organization's overarching goal of protecting member trust, safeguarding corporate assets, and ensuring the continued stability and growth of the business. Key Responsibilities Strategy & Roadmap Stewardship Develop and maintain a multi-year strategy and roadmap for Threat Intelligence and Insider Risk capabilities. Align roadmap priorities with enterprise risk objectives, regulatory requirements, and evolving threat landscape. Identify capability gaps and define strategic investment opportunities. Translate strategic objectives into structured, sequenced initiatives. Product & Capability Management Define the value proposition and service model for Threat Intelligence & Insider Risk capabilities. Establish clear capability maturity targets and continuous improvement plans. Maintain and prioritize a strategic backlog aligned to measurable risk reduction outcomes. Ensure capabilities are treated as ongoing products with lifecycle ownership, not one-time projects. Define and track key performance indicators (KPIs) to measure effectiveness, including intelligence relevance, dissemination timeliness, detection coverage, and insider risk metrics. Provide executive-level reporting on capability performance, maturity progress, and risk impact. Ensure transparency into roadmap progress and value realization. Portfolio & Program Management Own the portfolio view of Threat Intelligence & Insider Risk initiatives within the broader security strategy. Structure and manage strategic programs required to deliver roadmap objectives. Define milestones, delivery plans, and success metrics for major initiatives. Track progress against portfolio commitments and escalate risks proactively. Manage cross-functional dependencies across Security, Engineering, HR, Legal, and other stakeholders. Support quarterly and annual planning cycles, including investment prioritization and capacity alignment. Ensure predictable execution through structured governance and reporting cadence. Cross-Functional Collaboration Partner closely with the Threat Intelligence & Insider Risk functional leader and team to align on priorities and execution sequencing. Collaborate with SOC, Incident Response, HR, Legal, Engineering, and Risk stakeholders. Facilitate stakeholder alignment, trade-off decisions, and expectation management. Influence without direct authority to drive delivery outcomes and manage cross functional projects to ensure the delivery Continuous Improvement & Innovation Monitor industry trends, adversary tactics, and insider risk developments. Identify opportunities for automation, analytics enhancement, and process optimization. Incorporate lessons learned from incidents and audits into roadmap evolution. Qualifications Bachelor’s degree in Computer Science, Cybersecurity, or related discipline. 7+ years of experience in cybersecurity, risk management, or technology strategy roles. Experience in Threat Intelligence, Insider Risk, SOC, or related security domains. Demonstrated experience building and managing strategic roadmaps tied to measurable outcomes. Strong understanding of adversary tactics (e.g., MITRE ATT&CK), intelligence lifecycle, and insider risk considerations. Strong product mindset with ability to translate strategy into execution Experience working in matrixed organizations with cross-functional stakeholders. Strong analytical, communication, and executive presentation skills. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Providing executive and operational support to senior leadership and managing complex administrative tasks. | Experience supporting C-level executives with strong organizational and operational skills, but no marketing automation or coding experience. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role The Lifecycle Marketing Operations Manager is an experienced Braze campaign architect responsible for asset development, audience segmentation, and campaign quality assurance in multiple marketing communication channels, including: email, SMS, push, and in-app messaging. With a strong focus on both campaign execution and stakeholder collaboration, the ideal candidate has superior attention to detail and time management skills, as well as the ability to understand business needs & objectives in order to consistently deliver pristine, on-time work. The LCM Ops manager will work closely with LCM strategists to recommend features, design tests, and review strategy to achieve shared OKRs. What you’ll do: In collaboration with a Lifecycle Marketing Strategist, execute large and/or complex data-driven marketing initiatives utilizing a campaign management tool; perform activities such as campaign architecture, audience selection, trigger qualification, suppressions, segmentation and arbitration Develop canvas/asset templates, segments, and playbooks for repetitive or turnkey projects. Train others and own the coding/building, approval process, and deployment of daily, monthly, and ad-hoc content-focused lifecycle marketing campaigns; contribute strategic thought leadership to the team’s campaign testing & optimization strategies Deliver on lifecycle campaign execution deadlines in various marketing channels (e.g. Email, Push, In-App Messaging, SMS, etc.) Document and enhance processes, best practices, and FAQs. Develop, enforce, and perform quality control activities to ensure daily campaign deployment completes in a timely manner and the output is accurate and complete Produce campaign performance reports using analytically derived model outputs to share test outcomes, highlight campaign business impact, and inform future testing strategies Consolidate and confirm the accuracy of prospect and/or customer audience data when building campaign audience segmentation; this includes collaborating with LCM Technical Project Managers and/or cross-functional data partners Develop a strong relationship with strategic partners; you will act as a technical advisor to LCM strategists from planning all the way through reporting Work with others on the Lifecycle Marketing team to understand and provide tactical feedback regarding campaign objectives, data specifications, technical requirements, etc What you’ll need: Bachelor’s Degree, ideally in Business, Finance, Marketing, or a technical field (or equivalent professional experience) 5+ years of HTML coding experience, with hands-on experience building and deploying emails. Being able to code from scratch is not a requirement, but comfort with manipulating templates is. Experience with marketing automation tools and/or ESPs (e.g. Braze, Pardot, Marketo, Eloqua, etc.) Experience proactively managing own workload and output Strong interest to learn new tools with a natural curiosity Diligent adherence to best practices and QA procedures, with very strong attention to detail Ability to communicate strategies, results, and insights effectively Comfortable working independently, with little or no supervision Strong project management skills Nice to have: Experience working directly with Data Analysts, Software Engineers, and Project Managers Previous experience with Braze and Pardot is a strong plus Understanding of A/B and multivariate testing standards Knowledge of relational databases, real-time event data, data structures and querying language (e.g. select, merge, join, group by, etc) Experience writing SQL statements for data extraction Experience working with real-time web and app event data Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Analyze and improve AI financial planning chatbot interactions to enhance member experience and compliance. | Requires extensive financial services experience, CFP certification, regulatory knowledge, and strong analytical and communication skills. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The AI Financial Planning Analyst position is a unique opportunity to assist thousands of members that interact with SoFi each day. We are looking for an individual with a strong blend of financial services and technology experience. Well developed communication and collaboration skills will be critical to the success of this role, as well as an aptitude for data, language, and technology. The AI Financial Planning Analyst plays a critical role in the continuous improvement of our AI Coach product and shares a commitment to delivering positive member experiences. The AI Financial Planning Analyst reviews member interactions with Coach chat daily to evaluate quality and report overall performance. The candidate must consistently drive actionable solutions for customer care, compliance, quality, engineering, and operations efficiency groups. This role requires a demonstrated passion for helping our members thrive in their financial journey. To be successful in this role, you’ll need a proactive, problem solving mentality, superior analytical skills, and a proven ability to deliver consistent results in a fast paced environment as a member of our team! What you’ll do: • Review, calibrate, and validate the quality of financial planning guidance generated by SoFi’s AI Coach chat feature. • Identify opportunities for and implement chatbot intelligence enhancements • Recognize potential risks or inaccuracies in chat outputs and escalate to appropriate internal partners (Ops, Product, Compliance) • Contribute to solutions libraries that can be used across multiple lines of business • Determine keywords and phrases to enable our software to recognize member intents to create successful interactions • Brainstorm value-added features and applications to further use our available technology What you’ll need: • 5+ years of client-facing experience within financial services, ideally in an advisory capacity • Familiarity with financial federal regulatory guidelines and comfort identifying potential risks in written communications • Demonstrated strong analytical skills, adept at identifying patterns, and hypothesis-driven problem-solving • Exceptional written and oral communication skills related to communicating to cross-functional groups across key business areas • Positive attitude, empathy, and customer-focused communication skills are required for impact on interaction with customers • Innovative mindset, aptitude for learning new technologies/software and dexterity to adjust to changing priorities within a dynamic business • Ability to act independently and proactively address problems as a self-starter • Proven collaborative achievements in past roles • Ability to work effectively with product development, engineers, and business team • Bachelor's Degree in Business, Marketing, Communications, Statistics or other quantitative oriented fields or equivalent experience • CFP designation is required • FINRA S65 or ability to obtain within 90 days Nice to have: • Comfort or familiarity with LLMs, chatbots, JIRA Compensation And Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead prioritization and delivery of cloud-native software products through cross-functional collaboration and strategic roadmap management. | Over 10 years of product management experience with expertise in Agile methodologies, software delivery, and stakeholder collaboration. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role As a Principal Designer, you will raise the quality bar, ship world‑class member experiences, and drive innovation across SoFi’s SIPS (Save, Invest, Protect, and Spend) ecosystem. You’ll set a 12–24 month design vision, lead with craft, and use AI‑powered tools to move faster without compromising quality. You influence at the org level while staying hands‑on with the work. Lead 0–1 company‑level big bets from problem framing to shipped MVP and iteration creating step‑change value for SoFi members. Turn strategy into clear bets, roadmaps, and high‑quality product outcomes. Own cross‑surface, system‑level experiences that connect SIPS into a coherent, delightful member journey. Model IC leadership: no direct reports; high influence. What You’ll Do Vision and strategy Define and socialize a clear design vision and north stars for one or more SIPS domains. Translate vision into decision principles, experience frameworks, and measurable bets. Systems and craft Architect patterns and systems (tokens, components, journeys) that scale across web, iOS, and Android. Champion accessibility (WCAG 2.2 AA), privacy/security by design, and compliant, member‑first solutions. Research and data Partner with Research and Data Science to de‑risk decisions, validate value, and instrument for learning. Use experiments (A/B, holdouts, guardrails) to improve outcomes with confidence. Execution and quality Lead from first principles and pixels; run crisp reviews; hold a high bar for detail and polish. Unblock ambiguity; simplify complex flows; land production‑ready work faster with AI‑assisted build, testing, and documentation. Influence and collaboration Build strong partnerships with Product, Engineering, Compliance, Risk, Support, and Marketing/Ops. Mentor senior designers; raise org capability through modeling, critique, and improved presentation standards. AI‑powered design Be a power user of AI‑assisted design and research tools (e.g., Figma AI, Cursor, advanced prototyping, content/UX writing assistants, code‑adjacent tools). Establish best practices for prompt design, AI‑accelerated exploration, quick prototyping, and documentation with a human‑in‑the‑loop quality bar. What You’ll Bring Track record leading multi‑team, multi‑quarter initiatives and shipping at scale across mobile and web. Mastery in IA, interaction design, and visual systems; you sweat details and can teach others how. Strong product sense: you frame problems, make trade‑offs clear, and tie craft to outcomes. Comfortable in regulated domains; you partner well with Compliance, Risk/Fraud, and Security. Fluency with experimentation, analytics, and instrumentation; you measure what you ship. Exceptional storytelling and influence with executives and cross‑functional leaders. Deep collaboration skills in distributed teams; you bring clarity, momentum, and calm. Tools: Figma and modern prototyping; practical experience with AI‑powered design/research tooling. Even Better Fintech or personal finance experience; data visualization at scale; marketplace/e‑commerce patterns. Systems thinking across platform surfaces and shared services. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product backlog prioritization and deliver cloud-native digital solutions in financial and e-commerce platforms. | Over 10 years experience in product management with expertise in Agile methodologies and cloud-native software delivery, but no direct experience in financial ledger or treasury systems. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. At SoFi, we’re on a mission to help our members get their money right and become a Top 10 Financial Institution. Beyond that, we’re building the “AWS of Banking” — modern, scalable platforms that power financial services. We’re looking for a Principal Product Manager to own the core financial platform infrastructure that powers our ledgers, treasury operations, reconciliation, and settlement systems. You’ll build and operate the foundational systems that ensure every dollar moving through SoFi is accurately recorded, reconciled, and settled. This includes ledger and subledger services, reconciliation and settlement automation, cash management capabilities, and internal tools that enable Finance and Operations to run efficiently at scale. You’ll partner closely with Engineering, Finance, Accounting, Treasury, Risk, and Product teams to deliver reliable, auditable, and scalable financial infrastructure that supports all money movement across the company. Key Responsibilities: • Own the strategy and roadmap for core financial infrastructure: general ledger, subledger, reconciliation, settlement, and treasury services. • Deliver a reliable financial source of truth that supports payments, deposits, lending, and other money movement products. • Modernize legacy and manual processes into automated, cloud-native systems and operational tooling that adheres to financial regulations and evolving audit expectations • Define transaction models, posting logic, schemas, and accounting workflows and build scalable, auditable ledger services and internal APIs used across product teams. • Manage migrations, backward compatibility, and data integrity during platform evolution. • Design and ship reconciliation systems that match internal ledgers with external partners and networks and support reconciliation and settlement across ACH, Wires and emerging rails • Partner with Treasury to enable cash positioning, liquidity management, intercompany flows, and forecasting. • Support multi-currency and cross-border flows as needed. What you'll need: • Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field. • 8+ years of product management experience, ideally with consumer fintech, personal finance, or intelligent assistant products. • Deep domain knowledge or exposure to accounting, general ledger, subledger, financial data management, cash management, reconciliation, and process automation. Able to partner credibly with Treasury, Finance, Operations, and Accounting stakeholders to define outcomes, ideally with exposure to CFA-level concepts • Significant experience and deep understanding of financial infrastructure, ERP environments, banking general ledgers, accounting systems, financial reconciliation, and money movement systems such as ACH and Wire • Experience with one or more of the following: banking core architecture, suspense and clearing accounts, payment orchestration, multi-currency, intercompany accounting, tax, digital assets, Fed settlement • Experience with accounting systems such as Oracle, Workday, SAP and/or experience with Treasury systems and reconciliation tools such as Modern Treasury, Kyriba, Cadency, SAP, CCH Tagetik • Experience managing large-scale migrations or re-platforming efforts • High degree of ownership and a strong bias for action in driving initiatives to completion • Uses data to proactively identify and validate problems and focus on needle-moving solutions • Passionately advocates for the end user experience, deeply understands their needs and pain points, and designs solutions that prioritize their satisfaction and trust. • Not afraid to dive into the details and perform hands-on tasks as needed. Combines strategic thinking with practical execution. • Exceptional collaboration skills with a proven ability to influence cross-functional teams, build consensus, and foster strong working relationships with stakeholders. • Excellent verbal and written communication skills, capable of effectively presenting complex information to various audiences, including executive leadership. • Proven ability to develop and execute comprehensive long-term strategies, understanding complex systems, and navigating regulatory landscapes to achieve business objectives. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product strategy and backlog prioritization to deliver cloud-native software solutions enhancing user experience. | Over 10 years of product management experience with expertise in Agile methodologies, software development lifecycle, and cross-functional collaboration, but no direct experience in ML infrastructure or fraud/risk platforms. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, we’re on a mission to help our members get their money right. We are seeking a Principal Product Manager to lead the strategy and roadmap for our Fraud, Risk & ML Platform. This platform is the unified foundation for event-driven decisioning, risk-based interdictions, real-time feature stores, and self-serve ML capabilities across the enterprise. You will shape SoFi’s risk and ML future, transforming complex backend processes into a seamless, self-serve platform that powers real-time decisioning for every SoFi product. Your goal is to accelerate organizational adoption of machine learning and expedite business growth by simplifying the integration of complex risk defenses that protect our members and the business. What You’ll Do • Strategic Roadmap: Own the multi-year vision for the Fraud, Risk & ML Platform, focusing on self-serve onboarding, reliability at scale, and superior developer experience. • The "Model Factory": Direct the MLOps lifecycle to reduce model time-to-market from months to weeks. You will enable teams to build, deploy, and monitor ML models at enterprise scale. • Platform Integration: Partner with internal product teams to identify friction in platform adoption and build features that eliminate integration pain points. • Stakeholder Alignment: Drive onboarding for Fraud, AML, and Policy Engine use cases by aligning with Fraud, Risk, Data Science, and Infrastructure stakeholders on usage patterns, signals, features, and treatments, and guide execution teams to successfully deliver on those goals. • Platform-as-a-Service: Drive Developer Experience (DX) as a core product feature; define clean APIs, versioning, SLAs, and documentation to reduce critical-path dependencies. • Governance & Scalability: Establish a federated extension model for custom events, features, challenges, & actions to enable safe extensibility and cross-product reuse. • Metrics & Impact: Define and track success metrics, including time-to-onboard, model deployment velocity, decision quality (e.g. precision/recall/F1), step‑up completion/abandon rates, and platform reliability. • Flex into adjacent fraud initiatives, helping cover the gray space between domain detection/prevention improvements and platform onboarding/utilization. • Evangelism: Educate partner teams on platform capabilities to ensure SoFi is fully leveraging centralized infrastructure rather than building bespoke silos. What You’ll Need • 7+ years of Product Management experience: with a focus on platform, infrastructure, or developer-facing products • Technical fluency: Deep familiarity with APIs, event-driven systems (sync/async), high-throughput data pipelines, ML lifecycle (training, features, deployment, monitoring), risk decisioning engines/workflows • ML Infrastructure: Proven experience operationalizing models in production using tools like Snowflake, Flink/streaming, Kafka, or AWS/SageMaker • Platform mindset: A strong bias for normalization and generic, self-serve capabilities over bespoke builds. • Exceptional Communication & Evangelism: ability to translate complex risk policy, business goals, and technical constraints into precise platform requirements, while rallying teams around a clear, forward-looking platform roadmap and strategy. • Adaptive leadership: team‑first, able to navigate the gray space between domain‑specific fraud detection and horizontal platform utilization • Direct experience with fraud and risk detection and prevention challenges and techniques. Nice to Have • Experience with risk decisioning, rules engines, risk mitigations and step-up challenges. • Experience in FinTech or highly regulated financial environments. • Background in building or scaling Generative AI for task‑automating agents (agentic workflows) • Direct experience partnering with Data Science and MLEs to productionalize real-time scoring. Compensation And Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Leading product backlog prioritization and collaboration to deliver cloud-native software solutions and improve user experiences. | Over 10 years of product management experience with expertise in Agile methodologies, API integration, and cross-functional collaboration, but no direct experience in fraud, risk detection, or ML platform management. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, we’re on a mission to help our members get their money right. We are seeking a Principal Product Manager to lead the strategy and roadmap for our Fraud, Risk & ML Platform. This platform is the unified foundation for event-driven decisioning, risk-based interdictions, real-time feature stores, and self-serve ML capabilities across the enterprise. You will shape SoFi’s risk and ML future, transforming complex backend processes into a seamless, self-serve platform that powers real-time decisioning for every SoFi product. Your goal is to accelerate organizational adoption of machine learning and expedite business growth by simplifying the integration of complex risk defenses that protect our members and the business. What You’ll Do Strategic Roadmap: Own the multi-year vision for the Fraud, Risk & ML Platform, focusing on self-serve onboarding, reliability at scale, and superior developer experience. The "Model Factory": Direct the MLOps lifecycle to reduce model time-to-market from months to weeks. You will enable teams to build, deploy, and monitor ML models at enterprise scale. Platform Integration: Partner with internal product teams to identify friction in platform adoption and build features that eliminate integration pain points. Stakeholder Alignment: Drive onboarding for Fraud, AML, and Policy Engine use cases by aligning with Fraud, Risk, Data Science, and Infrastructure stakeholders on usage patterns, signals, features, and treatments, and guide execution teams to successfully deliver on those goals. Platform-as-a-Service: Drive Developer Experience (DX) as a core product feature; define clean APIs, versioning, SLAs, and documentation to reduce critical-path dependencies. Governance & Scalability: Establish a federated extension model for custom events, features, challenges, & actions to enable safe extensibility and cross-product reuse. Metrics & Impact: Define and track success metrics, including time-to-onboard, model deployment velocity, decision quality (e.g. precision/recall/F1), step‑up completion/abandon rates, and platform reliability. Flex into adjacent fraud initiatives, helping cover the gray space between domain detection/prevention improvements and platform onboarding/utilization. Evangelism: Educate partner teams on platform capabilities to ensure SoFi is fully leveraging centralized infrastructure rather than building bespoke silos. What You’ll Need 7+ years of Product Management experience: with a focus on platform, infrastructure, or developer-facing products Technical fluency: Deep familiarity with APIs, event-driven systems (sync/async), high-throughput data pipelines, ML lifecycle (training, features, deployment, monitoring), risk decisioning engines/workflows ML Infrastructure: Proven experience operationalizing models in production using tools like Snowflake, Flink/streaming, Kafka, or AWS/SageMaker Platform mindset: A strong bias for normalization and generic, self-serve capabilities over bespoke builds. Exceptional Communication & Evangelism: ability to translate complex risk policy, business goals, and technical constraints into precise platform requirements, while rallying teams around a clear, forward-looking platform roadmap and strategy. Adaptive leadership: team‑first, able to navigate the gray space between domain‑specific fraud detection and horizontal platform utilization Direct experience with fraud and risk detection and prevention challenges and techniques. Nice to Have Experience with risk decisioning, rules engines, risk mitigations and step-up challenges. Experience in FinTech or highly regulated financial environments. Background in building or scaling Generative AI for task‑automating agents (agentic workflows) Direct experience partnering with Data Science and MLEs to productionalize real-time scoring. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Manage GRC requirements for Global Security & Investigations, including policies, audits, and issue management. | At least five years in governance, risk management, or compliance with strong analytical and communication skills. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Governance, Risk, Compliance Manager (GRC) is responsible for the creation, maintenance, monitoring and iteration of the GRC requirements of the entire GlobalSecurity & Investigations team. The team consists of the Physical Security Team, theInternal Investigations Team and the Executive Protection Team. Key areas of responsibility include: all governance, risk, compliance, issue management,business impact analysis, business controls testing, audit and regulatory engagement,business continuity, and RCSA. This role reports directly to the Head of Global Security &Investigations and will work closely with leaders across the enterprise.This role has the potential to grow into a larger scope, assisting senior members of the Legal Team with their GRC requirements. What You’ll Do: ● Create and maintain Physical Security, Internal Investigations, Executive Protection policies, standards, procedures and process documents. ● Manage all audit, regulatory requirements and interactions for Physical Security and Internal Investigations. ● Assist the Head of Global Security & Investigations in the development, implementation and supervision of operational, strategic and tactical planning. ● Manage all operation risk management requirements for all teams. ● Ensure adherence to legal, regulatory, and internal company standards, including data privacy and protective intelligence requirements. ● Evaluate security risks posed by vendors and contractors. ● Create and manage risk registers, tracking, and reporting for security, executives, and corporate leadership. ● Own the issue management process for the entire Global Security & Investigation Team. ● Collaborate with Business Controls Testing to ensure all controls are operating effectively. ● Partner and work closely with the Internal Investigations Director. ● Partner and work closely with the Physical Security Senior Manager. ● Partner with the Site Leadership Team to plan and prepare for emergencies, including natural disasters, injury, workplace threat, etc. ● Effectively build relationships and communicate with key executive and employee stakeholders across the enterprise. ● Evaluate policy, standard, procedure, process document adherence. ● Analyze the root cause of compliance breaches. ● Assist in the management of incident response to mitigate risks. ● Collect and analyze data to create respective documentation and reports. ● Create and maintain dashboards to show a comprehensive overview of data from different sources, to include monitoring, measuring, and analyzing relevant data in key areas. ● Work closely with the Business Continuity Team to ensure business impact analysis compliance. ● Prepare materials for presentation to the General Counsel, Chief Financial Officer and Chief Executive Officer. What you’ll need: ● 5 years of experience working in governance, risk management, or compliance. ● Ability to maintain discretion and confidentiality. ● Experience with the risk control self assessment process. ● Experience with the issue management process. ● Strong analytical skills for identifying, mitigating, and monitoring risks. ● Proven ability to solve complex and sensitive problems, and to work well under pressure. ● Strong written and verbal communication skills for collaborating with stakeholders. ● Technical curiosity and an interest in exploring data and understanding multiple systems. ● Experience with risk assessment frameworks (NIST, ISO 27001). ● Ability to work collaboratively with a strong attention to detail. ● Experience operating in a matrix environment. ● Ability to handle multiple and ever-changing priorities in a fast-paced environment. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product strategy and backlog prioritization to deliver user-focused, data-driven software solutions in a fast-paced agile environment. | Over 5 years of product management experience with strong analytical skills, technical proficiency, and ability to collaborate cross-functionally to deliver quality software that meets business and user needs. | The Role SoFi is looking for a data-driven and user-centric Senior Product Manager to own and optimize our end-to-end home loan origination funnel across digital experiences. This role will be pivotal in enhancing member experiences and driving revenue growth through rigorous A/B and multivariate testing. You will be responsible for driving home loan originations by reducing friction, increasing application completions, and accelerating funding rates. You will drive innovative functionality that disrupts competitors and further differentiates SoFi's home loan offering. The ideal candidate will be a growth-focused operator who thrives at the intersection of conversion rate optimization and user experience. This role is inherently cross-functional-you will work closely with engineering, design, data science, user research, marketing, operations, finance, risk, legal, compliance and executive teams to set a product strategy, define, and prioritize features. You'll play the critical role of bridging the technical and business worlds to deliver product enhancements that delight our members and drive our business forward. You will be expected to set ambitious goals, sweat the details and deliver with urgency. What you'll do • Build disruptive innovative solutions in a customer-centric environment • Own and prioritize the product backlog for your engineering squad, writing detailed requirements and partnering closely with developers • Own instrumentation and data for your products to drive deep understanding, innovation and product plans • Collaborate cross-functionally to align on requirements and timelines • Experiment constantly to drive customer learnings and customer impact • Operate in a fast-paced agile environment, making trade-offs and decisions to deliver iteratively while driving toward long-term goals • Work cross-functionally with stakeholders across marketing, sales, operations, legal, compliance, capital markets, and executive management to translate customer needs into a product • Be a champion of SoFi's values What you'll need • Bachelor's degree or higher, ideally in a technical, finance, or quantitative field • 5+ years of product management experience • Experience developing and launching features across both 1st and 3rd party platforms, consistently prioritizing a superior user experience • Superior communication skills, written and verbal. Experience presenting to executive leadership • Experience delivering quality software that solves business and user needs • Strong analytical and data-driven mindset; able to dive into financial and operational metrics • Experience owning end-to-end product delivery, from discovery through launch and iteration • High bias for action and ownership-comfortable operating in ambiguous, cross-functional environments • Passion for your users! You do right by them, always • Ability to work with remote teams Nice to have • Experience with hypothesis-based product experimentation • Experience speaking to actual users, empathizing with them and gathering insights, and translating those insights into meaningful product enhancements • Experience in the Fintech space

Lead product strategy and delivery for digital platforms focusing on customer experience and technical integrations. | Over 10 years in product management with expertise in Agile, cloud-native products, and cross-functional collaboration but no direct experience in ML infrastructure or fraud risk platforms. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, we’re on a mission to help our members get their money right. We are seeking a Principal Product Manager to lead the strategy and roadmap for our Fraud, Risk & ML Platform. This platform is the unified foundation for event-driven decisioning, risk-based interdictions, real-time feature stores, and self-serve ML capabilities across the enterprise. You will shape SoFi’s risk and ML future, transforming complex backend processes into a seamless, self-serve platform that powers real-time decisioning for every SoFi product. Your goal is to accelerate organizational adoption of machine learning and expedite business growth by simplifying the integration of complex risk defenses that protect our members and the business. What You’ll Do • Strategic Roadmap: Own the multi-year vision for the Fraud, Risk & ML Platform, focusing on self-serve onboarding, reliability at scale, and superior developer experience. • The "Model Factory": Direct the MLOps lifecycle to reduce model time-to-market from months to weeks. You will enable teams to build, deploy, and monitor ML models at enterprise scale. • Platform Integration: Partner with internal product teams to identify friction in platform adoption and build features that eliminate integration pain points. • Stakeholder Alignment: Drive onboarding for Fraud, AML, and Policy Engine use cases by aligning with Fraud, Risk, Data Science, and Infrastructure stakeholders on usage patterns, signals, features, and treatments, and guide execution teams to successfully deliver on those goals. • Platform-as-a-Service: Drive Developer Experience (DX) as a core product feature; define clean APIs, versioning, SLAs, and documentation to reduce critical-path dependencies. • Governance & Scalability: Establish a federated extension model for custom events, features, challenges, & actions to enable safe extensibility and cross-product reuse. • Metrics & Impact: Define and track success metrics, including time-to-onboard, model deployment velocity, decision quality (e.g. precision/recall/F1), step‑up completion/abandon rates, and platform reliability. • Flex into adjacent fraud initiatives, helping cover the gray space between domain detection/prevention improvements and platform onboarding/utilization. • Evangelism: Educate partner teams on platform capabilities to ensure SoFi is fully leveraging centralized infrastructure rather than building bespoke silos. What You’ll Need • 7+ years of Product Management experience: with a focus on platform, infrastructure, or developer-facing products • Technical fluency: Deep familiarity with APIs, event-driven systems (sync/async), high-throughput data pipelines, ML lifecycle (training, features, deployment, monitoring), risk decisioning engines/workflows • ML Infrastructure: Proven experience operationalizing models in production using tools like Snowflake, Flink/streaming, Kafka, or AWS/SageMaker • Platform mindset: A strong bias for normalization and generic, self-serve capabilities over bespoke builds. • Exceptional Communication & Evangelism: ability to translate complex risk policy, business goals, and technical constraints into precise platform requirements, while rallying teams around a clear, forward-looking platform roadmap and strategy. • Adaptive leadership: team‑first, able to navigate the gray space between domain‑specific fraud detection and horizontal platform utilization • Direct experience with fraud and risk detection and prevention challenges and techniques. Nice to Have • Experience with risk decisioning, rules engines, risk mitigations and step-up challenges. • Experience in FinTech or highly regulated financial environments. • Background in building or scaling Generative AI for task‑automating agents (agentic workflows) • Direct experience partnering with Data Science and MLEs to productionalize real-time scoring. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Leading product backlog prioritization and delivering cloud-native digital solutions with cross-functional teams. | Over 10 years of product management experience primarily in digital consumer products without direct commercial banking or payments platform leadership. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We’re building Commercial Banking from the ground up and are looking for a Director Product Management to lead the strategy, architecture, and delivery of our next-generation business banking platform. This is a 0→1, company-level role responsible for defining how businesses move and manage money across modern rails — including Wires, ACH, FedNow, and emerging real-time/stablecoin settlement. You will set the vision, drive the roadmap and deliver the experiences and infrastructure that commercial clients need to run their businesses. You’ll operate with high autonomy, influence executive strategy, and lead complex, regulated financial systems from concept through scale. What you’ll do: Define the multi-year product vision and roadmap for Commercial Banking Own and deliver client facing experiences and APIs and end-to-end platform: business accounts, payments rails (Wires, ACH, FedNow), treasury capabilities, and APIs Lead 0→1 product development from discovery through launch and scale Manage and grow a product team to drive roadmap and delivery as business scales Partner cross-functionally with Business, Engineering, Risk, Compliance, Treasury, Finance, Sales and Operations teams to bring product roadmap to life Translate regulatory and operational constraints into elegant product solutions Drive measurable outcomes: adoption, volume, reliability, cost efficiency, and risk performance Influence company strategy and mentor other PMs as a subject-matter expert in commercial banking What you’ll need: Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field. 10+ years of product management experience, with significant time in platform and B2B roles Experience building and growing teams of product managers Strong cross-functional collaboration and influence skills Excellent written and verbal communication skills, with the ability to simplify technical complexity for diverse stakeholders. Experience presenting to C-level leadership Direct experience building commercial/business banking or payments products Deep knowledge of Wires and ACH systems and operations Experience launching regulated financial products at scale from within a Bank Entrepreneurial mindset, with proven track record leading ambiguous, cross-team 0→1 initiatives independently Strong technical fluency with APIs, ledgers, and payments architectures Preferred Qualifications: Experience with FedNow or real-time payments (RTP) Stablecoin, tokenized deposits, or blockchain-based settlement experience Sponsor bank or Banking-as-a-Service experience Treasury, cash management, or reconciliation platform exposure Experience building front-end b2b experiences Experience building developer-first financial platforms or serving fintech/platform customers Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product strategy and delivery for digital products by collaborating with cross-functional teams and managing backlogs to drive customer-focused solutions. | Over 7 years product management experience with strong analytical skills, excellent communication, and ability to deliver end-to-end product solutions in complex environments. | The Role SoFi is looking for a Principal Product Manager to lead the strategy, roadmap, and delivery of our home loans local market sales team. This role is pivotal in transforming how our local sales professionals, including Loan Officers, connect with SoFi members and manage in market relationships. Join the forefront of our Home Lending Product & Platform transformation. While SoFi is a leading, fast-growing digital lender, we know that the local ecosystem remains absolutely critical to the home-buying journey. This creates a rare opportunity to own a true 0->1 launch, designing and standing up our first local market approach while simultaneously defining the long term product strategy. The role blends building and scaling with rapid learning: launching early, iterating quickly, and using data to continuously inform both product and business decisions. You will be crucial in launching our new in-market channel, specifically by empowering local loan officers to efficiently originate loans. This is a unique opportunity to build this channel from the ground up and redefine the in-market lending experience. This role is inherently cross-functional-you will work closely with engineering, design, data science, user research, marketing, operations, finance, risk, legal, compliance and executive teams to set a product strategy, define, and prioritize features. You'll play the critical role of bridging the technical and business worlds to deliver product enhancements that delight our members and drive our business forward. You will be expected to set ambitious goals, sweat the details and deliver with urgency. What you'll do • Define and execute a groundbreaking product vision for truly disruptive innovation that sets the industry standard for in-market sale channels. • Lead the evaluation, testing, and rapid rollout of cutting-edge technologies, including AI and intelligent automation, to dramatically boost in-market sales team capabilities, maximize throughput, and unlock sales capacity. • Drive efficiency and effectiveness for our in-market sales organization by architecting scalable, auditable, and hyper-reliable solutions that eliminate friction and simplify complex, high-stakes workflows. • Develop solutions that optimize local sales processes, elevate client interactions, and drive efficiency across lead management, opportunity tracking, and the entire loan origination lifecycle. • Own, define and prioritize the product backlog for your engineering squad, writing detailed requirements and partnering closely with developers. • Deeply immerse yourself in the day-to-day realities of our Business and Sales teams to master their processes, translating complex operational needs into intuitive, high-performance tooling • Collaborate cross-functionally to align on requirements and timelines. • Thrive in a high-velocity agile environment, making decisive trade-offs and delivering iteratively while maintaining laser focus on game-changing, long-term strategic objectives. • Be a champion of SoFi's values What you'll need • Bachelor's degree or higher, ideally in a technical, finance, or quantitative field. • 7+ years of product management. • Demonstrated ability to translate complex sales workflows into simple, usable tools. • Direct experience with in-market sales teams delivering solutions that empower the sales force and enhance client relationships. • Strong understanding of mortgage processes and customer relationship technology to create a seamless pre-purchase and purchase experience. • Familiarity with mortgage regulatory frameworks and comfort partnering closely with Legal and Compliance • Excellent communication skills • Strong analytical and data-driven mindset; able to dive into financial and operational metrics. • Experience owning end-to-end product delivery, from discovery through launch and iteration. • High bias for action and ownership-comfortable operating in ambiguous, cross-functional environments. Nice to have • Direct experience at a mortgage or HELOC broker, correspondent lender, or fintech home lending platform • Experience working closely with licensed in market sales teams • Experience working with operations leaders, compliance teams, and executive stakeholders.

Lead product backlog prioritization and delivery of cloud-native software solutions through cross-functional collaboration. | Over 10 years product management experience with expertise in Agile, cloud-native solutions, and stakeholder collaboration, but lacks explicit director-level leadership experience. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We're looking for a Director of Product Management to lead our Bank Platform organization - the foundational systems that power our banking products across consumer and commercial lines. This leader will own the strategy, roadmap, and execution of our core banking platform, spanning ledger, payments orchestration, account services, treasury, operations, compliance infrastructure, and developer-facing capabilities that enable faster product delivery across teams. This role is critical to fulfilling our ambition to build the "AWS of Financial Services" and to powering new, innovative product development across SoFi and Galileo. This is a highly cross-functional role that partners closely with Engineering, Risk, Treasury, Finance, Compliance, and Operations to ensure our platform scales with the business - enabling new product lines, driving efficiency, and maintaining the highest levels of reliability and control. What you'll do: • Define, communicate and execute on the Bank Platform vision, strategy and roadmap in partnership with x-functional partners • Drive the modernization and migration of our banking core and surround sound services, with a focus on extensibility, resilience, scalability and compliance • Evangelize the benefits of the platform to internal product teams and develop a roadmap that onboards more users and unlocks Member, Agent and Business value • Lead and develop a team of Platform PMs across domains like ledger, payments, treasury, money movement and core services. • Partner with Engineering leadership to architect scalable, API-driven systems for deposits, payments, reconciliation, and financial reporting. • Drive development of platform primitives that accelerate time-to-market for new products (checking, savings, commercial accounts, stablecoin rails, etc.). • Collaborate with Treasury and Finance to improve liquidity management, interest calculation, and settlement efficiency. • Partner with Risk and Compliance to embed strong control frameworks into platform design • Define and monitor KPIs around platform reliability, scalability, cost efficiency, developer velocity, and financial accuracy. • Build and maintain relationships with critical partners (sponsor banks, card networks, processors, regulators) What you'll need: • Bachelor's degree or higher, ideally in a technical, finance, or quantitative field. • 10+ years of Product Management experience, with at least 4 years as a people leader driving platform or infrastructure teams in banking, payments, or fintech. • Deep understanding of core banking systems (ledgering, deposit management, money movement, reconciliation, and GL integration). • Experience shipping platform capabilities used by multiple product lines or external partners. • Strong grasp of payment networks (ACH, FedNow, RTP, wires, card rails) and associated risk/compliance considerations. • Proven ability to drive alignment across executive, technical, and operational stakeholders. • Excellent communication and storytelling skills - able to translate technical complexity into business impact. • Comfort working in a fast-paced, regulated environment with ambiguity and evolving priorities. • Innovation/futurist mindset, with ability to prioritize capabilities that unlock future value for internal customers • Bonus: experience with bank sponsorship, tokenized deposits, or embedded banking. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product strategy and execution for digital and cloud-native solutions, collaborating cross-functionally to deliver customer-focused software products. | Over 10 years product management experience, technical background, leadership skills, familiarity with AI/ML, strong communication, and data-driven decision making. | The Role: We are seeking an experienced, strategic, and highly collaborative product leader to lead the development of next-generation interactive features for SoFi. This role is central to the success of SoFi's goal to be a trusted guide in helping Members Get Their Money Right. You will have an opportunity to own a suite of 0 to 1 features that leverage new technologies to engage Members in improving all aspects of their financial lives. You will be responsible for setting, refining, and executing strategies; identifying customer needs and prioritizing opportunities based on market and customer data; defining industry-leading customer experiences; and delivering features that have the power to change how people interact with SoFi. As a product leader in our organization, we look to you to set big, ambitious goals, be gritty, and hold yourself and your cross-functional teams accountable to deliver results on behalf of our members. You will be a vocal and empathetic customer advocate, influencing and building cross-functional experiences with stakeholders across all business units. This role is inherently cross-functional-you will work closely with engineering, marketing, data science, design, operations, finance, risk, legal, compliance and executive teams to set business objectives, define product strategy, prioritize features and execute on them. What You'll Do: • Build out the vision, strategy, and product roadmap for a suite of interactive features that drive engagement with all SoFi products • Identify leapfrog product features, leveraging forward thinking technology, data, and tools, including ML or AI, that will provide a significantly differentiated value to our members, to help them get their money right • Create and evangelize a product vision and own a multi-year product roadmap, including prioritizing and driving backlogs for launch with your dedicated engineering teams • Communicate the vision, strategy, execution plan and customer impact/learnings to all stakeholders including the highest levels of leadership in the company • Collaborate closely with the full cross-functional team (e.g., marketing, product, design, engineering, platform, data, compliance, risk, finance and operations) for your line of business & initiatives, to help execute on the strategic vision What You'll Need: • Bachelor's degree or higher with a technical discipline • 10+ years of product management experience • Demonstrated success in defining and delivering customer-facing features • Familiarity and/or experience working with LLMs / AI components • Experience mentoring / leading a product team or cross-functional team • Full stack "operator": ability to both create and execute the business and product strategy; with clear objectives, but limited, ambiguous, or varied direction • Ability to operate in a complex cross-functional environment, leading and influencing colleagues, and ultimately leading to timely tactical decision making to advance our objectives • Flexible and collaborative approach to problem solving and ideation in a highly ambiguous environment • Superior communication skills, both written and verbal, along with experience presenting to C-level leadership • Data-driven approach and excellent analytical skills • Passion for your customers! You do right by them, always

Serve as primary representative engaging with U.S. Congress and Administration to execute advocacy strategies and manage coalition efforts. | 8+ years in government affairs with lobbying experience, political compliance expertise, and a strong network in Washington or state capitals. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role As a Senior Manager, Government Affairs, you'll be a key external leader on our Policy and Government Affairs team. You will be responsible for shaping and executing SoFi's government relations strategy, directly advocating for our priorities with policymakers, and managing a portfolio of relationships with key external organizations. You will work closely with our Senior Manager, Public Policy, who will provide internal policy support and analysis, ensuring our advocacy is well-informed and strategic for the benefits of our members. This role reports to the Director, Policy and Government Affairs. What you'll do Direct Advocacy & Government Relations: Serve as SoFi's primary representative leading direct engagement with the U.S. Congress, the Administration, and key staff. This role requires developing and executing sophisticated, targeted advocacy strategies to proactively educate policymakers on SoFi's policy views and legislative priorities. External Portfolio Management: Act as a liaison and relationship manager on advocacy, overseeing an engagement portfolio that includes key trade associations, think tanks, and consumer advocacy organizations, driving coalition efforts to advance the policy agenda. External Representation: Serve as a spokesperson for SoFi at legislative and policy-focused events, forums, and conferences. Proactively seek opportunities to promote SoFi’s thought leadership and advocacy goals for the team and our business executives. Strategic & Political Advisory: Provide high-level, strategic advice and insights to the Policy and Government Affairs team and business teams on the political landscape and legislative developments. This includes summarizing engagements and learnings for internal dissemination and advising the team on political and legislative activities to inform overall strategy. What you'll need 8+ years of experience in government affairs, with a strong emphasis on direct lobbying and external relationship management. Ideally, this includes time at a U.S. government or congressional office and within a fintech, payments, or financial services company's government affairs team. Proven expertise in political and government affairs tactics and strategies, with a deep network of relationships in Washington D.C. and/or key state capitals. Demonstrated experience in administering and ensuring compliance for political giving as well as federal lobbying disclosure requirements. Deep working knowledge of fintech and/or financial services, especially in rapidly scaling environments. Adept at identifying complex legislative issues and translating them into actionable, external-facing advocacy strategies. Exceptional communication, writing, and presentation skills, with a track record of effective public speaking and relationship building. Proven ability to build and foster strong relationships as a natural connector and self-starter. Advanced degree (Law, Public Policy, Political Management, Legislative Affairs, Political Science, or related field) preferred. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product strategy, prioritize backlogs, and collaborate cross-functionally to deliver customer-focused software solutions. | Over 10 years of product management experience with strong technical and strategic skills, but no direct mortgage or sales enablement experience. | The Role SoFi is looking for a Principal Product Manager to lead the strategy, roadmap, and delivery of our home loans sales enablement team. This role is pivotal in transforming how our sales professionals, including Loan Officers, connect with SoFi members and manage relationships. Join us on the front lines of the Home Lending Product & Platform transformation, where you will prioritize innovation, collaboration, and member-centricity to evolve our product delivery. You will be responsible for our CRM, dialer and routing platforms, focusing on solutions that optimize sales processes, improve client interactions, and drive efficiency in lead management, opportunity tracking, and loan origination. This role is inherently cross-functional-you will work closely with engineering, design, data science, user research, marketing, operations, finance, risk, legal, compliance and executive teams to set a product strategy, define, and prioritize features. You'll play the critical role of bridging the technical and business worlds to deliver product enhancements that delight our members and drive our business forward. You will be expected to set ambitious goals, sweat the details and deliver with urgency. What you'll do • Define and execute a groundbreaking product vision for truly disruptive innovation that sets the industry standard, utilizing our Sales Engagement ecosystem. • Lead the evaluation, testing, and rapid rollout of cutting-edge technologies, including AI and intelligent automation, to dramatically boost sales team capabilities, maximize throughput, and unlock sales capacity. • Drive efficiency and effectiveness for our sales organization by architecting scalable, auditable, and hyper-reliable solutions that eliminate friction and simplify complex, high-stakes workflows. • Own, define and prioritize the product backlog for your engineering squad, writing detailed requirements and partnering closely with developers. • Deeply immerse yourself in the day-to-day realities of our Business and Sales teams to master their processes, translating complex operational needs into intuitive, high-performance tooling • Engineer sales and relationship management processes to be fully automated, transparent, and resilient enough to scale exponentially alongside SoFi's growth. • Collaborate cross-functionally to align on requirements and timelines. • Thrive in a high-velocity agile environment, making decisive trade-offs and delivering iteratively while maintaining laser focus on game-changing, long-term strategic objectives. • Be a champion of SoFi's values What you'll need • Bachelor's degree or higher, ideally in a technical, finance, or quantitative field. • 7+ years of product management experience • Demonstrated ability to translate complex sales workflows into simple, usable tools. • Passion for delivering solutions that empower the sales force and enhance client relationships. • Strong understanding of mortgage processes and CRM technology to create a seamless pre-purchase and purchase experience. • Familiarity with mortgage and HELOC regulatory frameworks and comfort partnering closely with Legal and Compliance • Excellent communication skills • Strong analytical and data-driven mindset; able to dive into financial and operational metrics. • Experience owning end-to-end product delivery, from discovery through launch and iteration. • High bias for action and ownership-comfortable operating in ambiguous, cross-functional environments. Nice to have • Direct experience at a mortgage or HELOC broker, correspondent lender, or fintech home lending platform • Experience working closely with licensed sales or operations teams • Experience working with sales and operations leaders, compliance teams, and executive stakeholders.

Lead product backlog prioritization and collaborate with cross-functional teams to deliver cloud-native digital solutions. | Over 10 years of product management experience with expertise in Agile methodologies and enterprise software, but no direct experience in financial ledger, reconciliation, or treasury systems. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. At SoFi, we're on a mission to help our members get their money right and become a Top 10 Financial Institution. Beyond that, we're building the "AWS of Banking" - modern, scalable platforms that power financial services. We're looking for a Principal Product Manager to own the core financial platform infrastructure that powers our ledgers, treasury operations, reconciliation, and settlement systems. You'll build and operate the foundational systems that ensure every dollar moving through SoFi is accurately recorded, reconciled, and settled. This includes ledger and subledger services, reconciliation and settlement automation, cash management capabilities, and internal tools that enable Finance and Operations to run efficiently at scale. You'll partner closely with Engineering, Finance, Accounting, Treasury, Risk, and Product teams to deliver reliable, auditable, and scalable financial infrastructure that supports all money movement across the company. Key Responsibilities: • Own the strategy and roadmap for core financial infrastructure: general ledger, subledger, reconciliation, settlement, and treasury services. • Deliver a reliable financial source of truth that supports payments, deposits, lending, and other money movement products. • Modernize legacy and manual processes into automated, cloud-native systems and operational tooling that adheres to financial regulations and evolving audit expectations • Define transaction models, posting logic, schemas, and accounting workflows and build scalable, auditable ledger services and internal APIs used across product teams. • Manage migrations, backward compatibility, and data integrity during platform evolution. • Design and ship reconciliation systems that match internal ledgers with external partners and networks and support reconciliation and settlement across ACH, Wires and emerging rails • Partner with Treasury to enable cash positioning, liquidity management, intercompany flows, and forecasting. • Support multi-currency and cross-border flows as needed. What you'll need: • Bachelor's degree or higher, ideally in a technical, finance, or quantitative field. • 8+ years of product management experience, ideally with consumer fintech, personal finance, or intelligent assistant products. • Deep domain knowledge or exposure to accounting, general ledger, subledger, financial data management, cash management, reconciliation, and process automation. Able to partner credibly with Treasury, Finance, Operations, and Accounting stakeholders to define outcomes, ideally with exposure to CFA-level concepts • Significant experience and deep understanding of financial infrastructure, ERP environments, banking general ledgers, accounting systems, financial reconciliation, and money movement systems such as ACH and Wire • Experience with one or more of the following: banking core architecture, suspense and clearing accounts, payment orchestration, multi-currency, intercompany accounting, tax, digital assets, Fed settlement • Experience with accounting systems such as Oracle, Workday, SAP and/or experience with Treasury systems and reconciliation tools such as Modern Treasury, Kyriba, Cadency, SAP, CCH Tagetik • Experience managing large-scale migrations or re-platforming efforts • High degree of ownership and a strong bias for action in driving initiatives to completion • Uses data to proactively identify and validate problems and focus on needle-moving solutions • Passionately advocates for the end user experience, deeply understands their needs and pain points, and designs solutions that prioritize their satisfaction and trust. • Not afraid to dive into the details and perform hands-on tasks as needed. Combines strategic thinking with practical execution. • Exceptional collaboration skills with a proven ability to influence cross-functional teams, build consensus, and foster strong working relationships with stakeholders. • Excellent verbal and written communication skills, capable of effectively presenting complex information to various audiences, including executive leadership. • Proven ability to develop and execute comprehensive long-term strategies, understanding complex systems, and navigating regulatory landscapes to achieve business objectives. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lead product backlog prioritization and collaborate with cross-functional teams to deliver cloud-native software products. | Over 10 years of product management experience with strong skills in Agile methodologies and software product delivery, but no software engineering management or technical leadership experience. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We are seeking a Senior Software Engineering Manager to lead the Test Platform team. SoFi is making a fundamental shift in how we test software: moving from traditional pre-production environments to testing micro-services in production and using AI to accelerate testing in a complex, regulated financial platform. This is a high impact role that will lead this transformation. You'll own the strategy and execution for areas such as shift left testing, test accounts, test data generation, test tenancy, AI accelerated testing and the platforms that make safe production testing possible at scale. You will also drive investments in the underpinning developer infrastructure that enables hundreds of engineers to build, test, and release software every day. You will start with a team and a mandate to grow - expanding scope, and developing senior technical and management talent to lead. Your work will directly accelerate and transform every product team at SoFi, defining how they validate their software safely, quickly, and with confidence in a regulated financial environment. What You’ll Do: Shape the strategic vision for our testing practices, frameworks and platforms enabling our engineers and engineering teams to ship reliability and at high velocity. Lead and mentor a team of software engineers, providing guidance, support, and fostering a collaborative and high-performing work environment. Define and communicate team objectives, set performance goals, conduct performance evaluations, and provide ongoing feedback and coaching. Identify skill gaps within the team and coordinate training programs to enhance technical capabilities. Foster a culture of innovation, professional growth, and continuous improvement. Oversee the software development lifecycle, from requirements gathering to deployment, ensuring timely delivery of high-quality software solutions. Collaborate with stakeholders to define project scope, goals, and deliverables, and create project plans, schedules, and budgets. Allocate resources effectively, manage project priorities, and resolve conflicts to ensure efficient project execution. Track and report project progress, identify risks, and implement mitigation strategies to ensure successful project outcomes. Provide technical leadership and guidance to software development teams, promoting best practices, architectural standards, and code quality. Work closely with stakeholders to ensure alignment and collaboration throughout the software development process. Foster strong working relationships with cross-functional teams, promoting effective communication, coordination, and knowledge sharing. Collaborate with other senior leaders to develop and execute strategies that drive operational excellence and improve software development practices. What You’ll Need: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. 6+ years of proven leadership experience as a Software Development Manager or similar technical leadership role. Deep expertise in software development and automated testing strategies for micro-services, including proficiency in multiple programming languages (Java, Kotlin, Go, Python), and technologies in a cloud environment (AWS, Kubernetes, Docker). Demonstrated experience in managing and leading software development teams, with a track record of successfully delivering complex software projects and scaling their operational aspects. Strong understanding of AI accelerated testing principles, infrastructure as code principles and testing technologies (Testcontainers, WireMock, Gatling, etc.). Excellent leadership and team management skills, with the ability to inspire and motivate team members to achieve high performance. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Experience leading a developer productivity or test platform organization, and advancing developer facing platforms, AI tools, frameworks and CI/CD systems. Experience working in a regulated tech industry, such as finance. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.