Snowflake

Manage service delivery projects and client relationships to ensure successful implementation and customer satisfaction. | 4+ years in service delivery or similar roles with experience in technical project management, data warehousing, and client communication. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. As an Associate Services Delivery Manager, you will be driving new service opportunities, working with both customers as well as internal stakeholders. You will interact hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers’ applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client’s trusted advisor. AS AN ASSOCIATE SERVICES DELIVERY MANAGER, YOU WILL: • Be a project management expert on all aspects of the Snowflake implementation and variety of project and services types • Provide delivery quality oversight and guidance for Snowflake engagements by assisting in the creation and execution of the overall vision for service delivery and client satisfaction, ensuring adherence to delivery best practices • Own, manage and communicate the operational relationship with assigned clients, including the creation, implementation, and tracking of relationship roadmaps • Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives through clear project documentation, meetings and any required follow-ups • Proactively provide input into the development of Practices' policies, procedures and standards • Integrate industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions • Work with Services Delivery Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits – scoping projects, estimating work, creating delivery proposals and providing regular delivery updates for ongoing projects • Work with Customers, System Integrators, and Technology Vendors on project pursuits, cadence and project progress • Provide guidance and a vision on how to resolve customer-specific project challenges, own escalations and high profile situations • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing • Determine areas for process improvements within both the client and Snowflake OUR IDEAL ASSOCIATE SERVICES DELIVERY MANAGER WILL HAVE: • 4+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects • Track record of delivering on PS revenue targets for a set of accounts, including the ability to prioritize multiple, complex projects and deliverables simultaneously (project management) • Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field • Ability to speak about the AI/ML model lifecycle specifically the trade-offs and architecture for delivering Gen AI and ML capabilities • Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development • Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises) • Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent). WHY JOIN OUR SERVICES DELIVERY TEAM: • Unique opportunity to work on a truly disruptive software product • Get unique, hands-on experience with bleeding edge data warehouse technology • Develop, lead and execute an industry-changing initiative • Learn from the best! Join a dedicated, experienced team of professionals. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $106,000 - $138,600. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Manage service delivery projects and client relationships to ensure successful implementation and customer satisfaction. | Requires 7+ years in services delivery or similar roles with project management expertise and experience in data warehousing or cloud environments. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. As a Services Delivery Manager, you will be driving new service opportunities, working with both customers as well as internal stakeholders. You will interact hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers’ applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client’s trusted advisor. AS A SERVICES DELIVERY MANAGER, YOU WILL: • Be a project management expert on all aspects of the Snowflake implementation and variety of project and services types • Provide delivery quality oversight and guidance for Snowflake engagements by assisting in the creation and execution of the overall vision for service delivery and client satisfaction, ensuring adherence to delivery best practices • Own, manage and communicate the operational relationship with assigned clients, including the creation, implementation, and tracking of relationship roadmaps • Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives through clear project documentation, meetings and any required follow-ups • Proactively provide input into the development of Practices' policies, procedures and standards • Integrate industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions • Work with Services Delivery Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits – scoping projects, estimating work, creating delivery proposals and providing regular delivery updates for ongoing projects • Work with Customers, System Integrators, and Technology Vendors on project pursuits, cadence and project progress • Provide guidance and a vision on how to resolve customer-specific project challenges, own escalations and high profile situations • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing • Determine areas for process improvements within both the client and Snowflake OUR IDEAL SERVICES DELIVERY MANAGER WILL HAVE: • 7+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects • Track record of delivering on SD revenue targets for a set of accounts, including the ability to prioritize multiple, complex projects and deliverables simultaneously (project management) • Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field • Ability to speak about the AI/ML model lifecycle specifically the trade-offs and architecture for delivering Gen AI and ML capabilities • Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development • Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises) • Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent). WHY JOIN OUR SERVICES DELIVERY TEAM: • Unique opportunity to work on a truly disruptive software product • Get unique, hands-on experience with bleeding edge data warehouse technology • Develop, lead and execute an industry-changing initiative • Learn from the best! Join a dedicated, experienced team of professionals. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $126,000 - $164,800. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Provide high-level technical support and guidance to Snowflake customers, troubleshoot complex database issues, and collaborate with product teams for improvements. | Extensive experience in technical support, strong SQL and database knowledge, excellent communication skills, and flexibility for schedule changes. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections. Snowflake’s Priority Support team is expanding! We are looking for a Designated Support Engineer. As a Designated Support Engineer, your role is to delight your designated customer(s) with your passion and knowledge of Snowflake AI Data Cloud. Customers will look to you for technical guidance and expert advice with regard to their effective and optimal use of Snowflake. You will be the voice of the customer to Snowflake’s product and engineering teams for product feedback and improvements. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. You will be assigned to work with one or more Snowflake Priority Support customers. You will develop a strong understanding of the customer’s use cases and how they leverage the Snowflake platform. You will deliver exceptional service, enabling them to achieve the highest levels of continuity and performance from their Snowflake implementation. You will be an integral part of a cross-functional team focused on delivering an exceptional customer experience. Ideally, you have worked in a 24x7 environment, handled technical case escalations and incident management, worked in technical support for an RDBMS, been on-call during weekends, and are familiar with database release management. SPECIAL REQUIREMENT: Applicants should be flexible with schedule changes to meet business needs Strong experience with enterprise-level support is required for this role YOU WILL: Have the ability to handle multiple designated accounts, depending on their size Establish regular touchpoints with customers for critical issues, provide executive-level technical briefings, drive technical advocacy between customers and product teams, and lead problem-solving sessions for complex technical challenges Work closely with the Technical Account Managers and support the Account Team by attending weekly account reviews for your designated customers Maintain deep knowledge of assigned accounts' architecture and use cases Adhere to response and resolution SLAs and escalation processes in order to ensure fast resolution of customer issues that exceed expectations Utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues Report well-documented bugs and feature requests arising from customer-submitted requests and work with Engineering toward a resolution Proactively identify recommendations and lead global initiatives to improve product quality and customer experience ​​Provide support coverage during holidays and weekends based on business needs Work within the Snowflake Priority Support team with a One Snowflake mindset, coordinating and partnering cross-functionally OUR IDEAL DESIGNATED SUPPORT ENGINEER WILL HAVE: Bachelor’s or Master’s degree in Computer Science or equivalent discipline 8+ years experience in a Technical Support environment or a similar technical function in a customer-facing role Excellent writing and communication skills in English with attention to detail Ability to work in a highly collaborative environment across global teams with a good understanding of sales cycle concepts Ability to train team members on data warehousing fundamentals and concepts Ability to debug, rewrite, and troubleshoot complex SQL queries for achieving workarounds or better solutions Strong knowledge of RDBMS, SQL data types, aggregations, and functions including analytical/window functions Familiarity with at least one of the following: ETL/ELT, reporting tools such as AWS Glue, EMR, Azure Data Factory, Informatica, Matillion, Tableau, Fivetran, HVR etc. Good understanding of RDBMS query profiles and execution plans to analyze query performance and make recommendations for improvement Good understanding of database query lifecycle and internal join processing Database migration and ETL experience Scripting/coding experience in any programming language Familiarity with semi-structured data Experience in RDBMS workload management and database performance Experience with any of the major cloud service provider’s ecosystem Ability to interpret systems performance metrics (CPU, I/O, RAM, Network stats) Experience troubleshooting database connectivity issues using a variety of methods (client software, drivers/connectors) Understanding of database patch and release management NICE TO HAVE: Experience with Data Warehousing, Database migration and ETL Experience working with a distributed database i.e. big data and/or MPP (massively parallel processing) databases. Experience with CI/CD platforms and tools such as Terraform, Azure Devops, Jenkins etc. Scripting/coding experience In any of the following: .Net, Javascript, R, GO Experience with Libraries/Frameworks such as Pandas, SciPy, TensorFlow etc. Experience supporting applications running on either Amazon AWS or MS Azure Troubleshooting skills on a variety of operating systems (Windows, Mac, *Nix) Good understanding of the technical fundamentals of the internet. You should have a solid knowledge of internet protocols such as TCP/IP, HTTP/S, SFTP, and DNS as well as the ability to use diagnostic tools to troubleshoot connectivity issues. Understanding of cloud computing security concepts Experience with virtualization and Container solutions (VMware, Docker, Virtualbox, Kubernetes, etc) Understanding of cloud computing Network and Security concepts Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: The estimated base salary range for this role is $122,000 - $160,600. Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Support and accelerate AI/ML deployments and solutions for SI partners, focusing on rapid implementation, best practices, and market-ready solutions. | Extensive experience with cloud data platforms, AI/ML deployment, MLOps, and large SI experience, along with a strong background in data science and cloud engineering. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Principal Data Cloud Architect - SI Partners We are seeking a highly experienced and results-driven AI/ML focused Principal Data Cloud Architect to join our Partner Solution Engineering (PSE) team. Our mission is to empower System Integrator (SI) partners to rapidly achieve technical wins and successful production deployments of AI/ML solutions on the Snowflake AI Data Cloud. Snowflake, the AI Data Cloud, enables teams to seamlessly run analytical workflows, develop agentic apps, and train models using both structured and unstructured data. With over 4,000 customers leveraging our gen AI and ML technology weekly, we are at the forefront of AI innovation. This role is crucial in accelerating AI/ML customer journey technical wins and production deployments being implemented by SI partners. As a Principal Data Cloud Architect - SI Partners, you will perform: Strategic Account Alignment with top accounts for SI partners (Focus on Acceleration): Unlock High-Impact Customer Journeys: Identify and prioritize AI/ML customer journeys for SI partner top accounts, focusing on quick wins and high consumption, informed by your understanding of SI partner needs. Expedited POCs and RFPs: Provide support for partners during RFI/RFP processes and POCs, ensuring rapid turnaround and successful outcomes, informed by your SI proposal experience. Rapid Deployment Frameworks: Develop and share best practices and POC frameworks specifically designed to accelerate the deployment of prioritized AI/ML customer journeys, based on your SI project implementation knowledge. SI Partner Snowflake Practice Building (Focus on Production Readiness): COE for Rapid Implementation: Collaborate on creating and managing Partner Snowflake Centers of Excellence (COE) with a focus on accelerating AI/ML deployments, leveraging your SI center of excellence experience. Accelerated Capability Maturity: Drive partner capabilities maturity for each AI/ML product category, emphasizing hands-on skills and practical knowledge, informed by your SI skill development experience. Targeted Communication: Deliver public webinars and product roadmap sessions focused on accelerating AI/ML implementation, drawing on your SI presentation and communication experience. Work on Initiatives and Joint Solutions with SI partners (Focus on Market-Ready Solutions): Rapid Joint Solution Development: Build or replatform Partner-led Joint Industry Solutions for AI/ML, focusing on speed to market, based on your SI solution development experience. Asset Creation for Fast Implementation: Assist partners with asset creation for AI/ML product categories, focusing on templates, code samples, and deployment guides, drawing on your SI asset creation experience. Customer Journey Alignment for Quick Wins: Align AI/ML customer journeys with Partner Solutions/Offerings, focusing on immediate value and quick wins, informed by your SI customer journey analysis experience. AI/ML Focused work with SI partners (Hands-On Expertise): Enable partners to leverage Cortex AI for gen AI customer journeys, including Cortex LLM, Fine Tuning, Search, and Analyst, with a focus on practical application. Support partners in implementing end-to-end ML development and MLOps using Snowflake ML, emphasizing rapid deployment and operationalization. Advise partners on using Cortex AI for unstructured data analytics, focusing on real-world customer journeys and quick results. Mentor and guide junior cloud architects in our PSE team working on critical AI/ML engagements with our SI partners, aiming to accelerate their customer journeys, ensuring production readiness, and developing market-ready solutions. By sharing expertise and providing hands-on guidance, the Principal Data Cloud Architect will empower the junior team members to effectively support SI partners in deploying successful AI/ML solutions on the Snowflake AI Data Cloud. Our ideal Principal Data Cloud Architect - SI Partners will have: REQUIRED: Experience working at a large System Integrator (SI), with a proven track record of accelerating technical wins and production deployments. PLUS: Knowledge of competitive AI/ML platforms and solutions. Extensive experience with cloud data platforms, preferably Snowflake. Hands-on experience with Cloud ML platforms such as Sagemaker, Azure ML, VertexAI, and/or MLFlow. Experience building and deploying ML model pipelines using serverless and containerized computing including AWS Lambda, Azure Functions, Google Cloud Functions, Docker, Kubernetes etc. Familiarity with MLOps and CI/CD processes and tools, such as GIT, Azure DevOps, Sagemaker Pipelines, Google Cloud Build Experience with developing AI/ML use cases including communicating AI/ML strategy and business value Experience using Big Data or Cloud integration technologies such as Matillion, Azure Data Factory, AWS Glue, AWS Lambda, etc. Experience in developing and deploying Machine Learning models through the full Data Science life cycle. Expertise in data science programming languages including Python, SQL, Scala, and/or Spark. Strong experience with major cloud platforms and tooling, especially Azure, AWS, GCP Strong CS fundamentals, including proficiency with data structures, algorithms, and distributed systems. 10+ years industry experience designing, building and supporting large-scale systems with a minimum of 5 years in a pre-sales role. BS/MS/PhD in Computer Science or related majors. This role requires a highly motivated and results-driven individual who is passionate about accelerating AI/ML adoption and success for our partners. If you are ready to make a significant impact and drive rapid AI/ML implementation, and possess the required experience at a large System Integrator, we encourage you to apply. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: This role is eligible to participate in Snowflake's commission plan and it is common for employees in this role to receive total on-target earnings of $252,000 - $330,750. The estimated base salary for this role is $189,000 - $248,062. Additionally, this role is eligible to participate in Snowflake’s equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Engage with customers to demonstrate Snowflake solutions, understand their needs, and support sales through technical presentations and proofs of concept. | Extensive experience in large-scale database, data warehouse, ETL, analytics, and cloud technologies, with proficiency in SQL, Python, and machine learning, along with 7-8 years of industry experience. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. About Our Team: Our Solution Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. About Snowflake: Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging. Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing ON DAY ONE WE WILL EXPECT YOU TO HAVE: 7-8 years of industry experience with a minimum of 5 years within a pre-sales environment Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos. 5+ years of experience building and deploying machine learning and generative AI solutions in the cloud. Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies. For example, Data Lake, Data Mesh, Data Fabric Hands-on expertise with SQL,SQL analytics, and Python. Ability to connect a customer’s specific business problems and Snowflake’s solutions Ability to do deep discovery of customer’s architecture framework and connect those with Snowflake Data Architecture. University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred. Masters in DataScience or Business Administration is a plus. Experience with GSIs (EY, Deloitte, Accenture, etc), would be beneficial, but not required Expect approximately 30% travel Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: This role is eligible to participate in Snowflake's commission plan and it is common for employees in this role to receive total on-target earnings of $220,000 - $288,750. The estimated base salary for this role is $165,000 - $216,562. Additionally, this role is eligible to participate in Snowflake’s equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead and develop a global support team, manage customer incidents, and collaborate with cross-functional teams to improve support services. | Requires 6+ years in technical support/service management, 4+ years in management, and experience with enterprise support and cloud technologies. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake’s global technical support team is expanding! We are seeking a Manager, Priority Support Engineering to join our team. As a Manager, Priority Support Engineering, you will lead and cultivate a global team of Designated Support Engineers (DSEs) focused on delivering exceptional support to Priority Support customers. You will work closely with Technical Account Managers, Sales, and Professional Services teams to enhance the overall Snowflake experience. IN THIS ROLE, YOU WILL: Provide leadership for the technical staff. Interface with Engineering teams on customer-impacting fixes and enhancements. Recruit and develop support staff. Drive team metrics and performance. Lead efforts to implement top-tier technical support services, knowledge base content, best practices, and methodologies. Your strategic leadership, technical expertise, and operational excellence will ensure exceptional customer experiences in a 24/7 SaaS environment. KEY RESPONSIBILITIES: Leadership & Team Development: Build and lead a diverse, globally distributed team Conduct structured performance reviews, case quality assessments, and regular coaching sessions Drive team excellence through KPI monitoring and continuous improvement Customer Success & Technical Operations: Foster a customer-centric mindset to understand and address enterprise customer needs Ensure end-to-end ownership of critical customer incidents and escalations Lead critical situations to manage and optimize the customer experience Implement data-driven strategies to enhance operational efficiency and workload distribution Cross-functional Leadership: Collaborate with Product, Engineering, Sales, and Professional Services teams Translate customer feedback into tangible service improvements Partner with escalation management teams for issue resolution Promote knowledge sharing and prepare teams for new feature releases Embody Service Excellence: Identify and implement operational improvements Enhance case handling frameworks, tooling, and training resources Develop and optimize post-sales support programs Identify opportunities to improve the customer experience REQUIRED QUALIFICATIONS: Bachelor's or Master's degree in Computer Science, Engineering, or a related field 6+ years of technical support and service management experience 4+ years of direct management experience in enterprise support environments Experience in data warehousing, cloud computing, or related technologies Strong technical aptitude with hands-on Snowflake experience preferred Excellent written and verbal communication skills Experience with enterprise ticketing systems (Salesforce Service Cloud preferred) Demonstrated success in achieving departmental goals and metrics Available for occasional off-hours support based on business needs IDEAL CANDIDATE WILL POSSESS: Strong analytical and problem-solving capabilities Experience managing distributed teams in a 24/7 environment Proven track record of building high-performing technical teams Expertise in data analytics, BI, or cloud technologies Proven ability to handle executive-level communications and presentations Experience in driving cross-functional initiatives Strong focus on customer success and satisfaction Reputation for trustworthiness and high ethical standards Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: The estimated base salary range for this role is $130,000 - $170,100. Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Analyze large-scale datasets to derive insights, model cloud consumption behaviors, and create data-driven recommendations for customers. | Strong SQL and Python skills, experience with large datasets, and the ability to communicate insights effectively. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. We are looking for a highly analytical and technically strong FinOps Analytics Consultant with a quantitative or data science background. In this role, you will use advanced SQL and Python to analyze large-scale datasets, model cloud consumption behaviors, and create data-driven insights for Snowflake customers. Snowflake platform expertise and FinOps skills are not required — we will train you. What matters most is your ability to work with complex data, derive insights, think in unit economics, and clearly communicate findings to business and technical stakeholders. KEY RESPONSIBILITIES • Analyze large-scale consumption, workload, and performance datasets to uncover insights, trends, and optimization opportunities. • Build unit economic models such as: • cost per query • cost per TB scanned • cost per user • efficiency benchmarks across workloads • Explore and interpret internal metadata pipelines created by Product/Data Science teams to understand compute, storage, and pipeline behaviors. • Translate quantitative findings into clear, actionable insights that help customers reduce waste and improve ROI. • Develop reusable analytical frameworks for consumption modeling and workload optimization. • Partner with account teams, Sales Engineers, and Value Engineers to support customer conversations with data-backed recommendations. • Build customer-facing deliverables using Jupyter notebooks, dashboards, and executive-ready PowerPoint narratives. • Continuously refine analytical approaches to improve accuracy, benchmarking quality, and scale of FinOps engagements. REQUIRED SKILLS Quantitative & Technical • 3–5+ years of experience in data science, quantitative analysis, analytics engineering, or applied statistics roles. • Strong SQL skills — ability to query, aggregate, model, and interpret large datasets. • Strong Python skills (pandas, numpy, data modeling, exploratory analysis). • Solid understanding of statistics, experimentation, time series, optimization techniques, or benchmarking. • Experience working with large-scale datasets from data warehouses, cloud environments, or analytics platforms. Analytical Thinking & Insights Storytelling • Ability to translate complex data into simple unit economics and business insights. • Experience preparing clear executive-level narratives, dashboards, or insights reports. • Strong critical thinking and structured problem solving. Communication & Collaboration • Experience presenting findings to non-technical stakeholders. • Ability to break complex concepts into simple explanations. • Strong ownership mentality, curiosity, and willingness to learn specialized Snowflake tooling. PREFERRED SKILLS These areas will be taught on the job: • Snowflake workload architecture • FinOps principles and cloud economics • Cloud computing cost models (AWS/GCP/Azure) • Query performance tuning concepts • Data platform performance engineering If you don't know these today, you will learn them here. Ideal Candidate Traits • Quant-driven and intellectually rigorous • Strong appetite for exploring complex datasets • Exceptional SQL + Python hands-on ability • Highly structured in thinking and communication • Curiosity about cloud platforms and data engineering • Thrives in analytical ambiguity • Passionate about driving customer impact with data Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $98,000 - $129,100. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead and manage a global technical support team to deliver exceptional customer service and collaborate cross-functionally to improve support operations. | Requires 6+ years in technical support and service management, 4+ years managing enterprise support teams, and experience with data warehousing or cloud technologies. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake’s global technical support team is expanding! We are seeking a Manager, Priority Support Engineering to join our team. As a Manager, Priority Support Engineering, you will lead and cultivate a global team of Designated Support Engineers (DSEs) focused on delivering exceptional support to Priority Support customers. You will work closely with Technical Account Managers, Sales, and Professional Services teams to enhance the overall Snowflake experience. IN THIS ROLE, YOU WILL: • Provide leadership for the technical staff. • Interface with Engineering teams on customer-impacting fixes and enhancements. • Recruit and develop support staff. • Drive team metrics and performance. • Lead efforts to implement top-tier technical support services, knowledge base content, best practices, and methodologies. Your strategic leadership, technical expertise, and operational excellence will ensure exceptional customer experiences in a 24/7 SaaS environment. KEY RESPONSIBILITIES: Leadership & Team Development: • Build and lead a diverse, globally distributed team • Conduct structured performance reviews, case quality assessments, and regular coaching sessions • Drive team excellence through KPI monitoring and continuous improvement Customer Success & Technical Operations: • Foster a customer-centric mindset to understand and address enterprise customer needs • Ensure end-to-end ownership of critical customer incidents and escalations • Lead critical situations to manage and optimize the customer experience • Implement data-driven strategies to enhance operational efficiency and workload distribution Cross-functional Leadership: • Collaborate with Product, Engineering, Sales, and Professional Services teams • Translate customer feedback into tangible service improvements • Partner with escalation management teams for issue resolution • Promote knowledge sharing and prepare teams for new feature releases Embody Service Excellence: • Identify and implement operational improvements • Enhance case handling frameworks, tooling, and training resources • Develop and optimize post-sales support programs • Identify opportunities to improve the customer experience REQUIRED QUALIFICATIONS: • Bachelor's or Master's degree in Computer Science, Engineering, or a related field • 6+ years of technical support and service management experience • 4+ years of direct management experience in enterprise support environments • Experience in data warehousing, cloud computing, or related technologies • Strong technical aptitude with hands-on Snowflake experience preferred • Excellent written and verbal communication skills • Experience with enterprise ticketing systems (Salesforce Service Cloud preferred) • Demonstrated success in achieving departmental goals and metrics • Available for occasional off-hours support based on business needs IDEAL CANDIDATE WILL POSSESS: • Strong analytical and problem-solving capabilities • Experience managing distributed teams in a 24/7 environment • Proven track record of building high-performing technical teams • Expertise in data analytics, BI, or cloud technologies • Proven ability to handle executive-level communications and presentations • Experience in driving cross-functional initiatives • Strong focus on customer success and satisfaction • Reputation for trustworthiness and high ethical standards Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $130,000 - $170,100. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Develop and execute strategic account plans, manage cross-functional teams, and drive revenue growth through complex deals. | Over 12 years of enterprise sales experience, expertise in cloud and SaaS solutions, proven success in closing multi-million dollar deals, and strong leadership and communication skills. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Role Summary: The Global Account Manager (GAM) at Snowflake is responsible for owning the global strategy and revenue growth for one of Snowflake’s most critical Fortune 100 Technology customers. This position offers the opportunity to lead the global strategy for a top-tier technology customer. You will hold a dual responsibility: managing a direct report Account Executive and orchestrating a dedicated technical team to drive large-scale digital transformation. This is a high-visibility role where you will oversee significant revenue targets and shape the long-term data roadmap for one of Snowflake's most critical accounts. Key Responsibilities: • Global Account Strategy: Develop and execute a multi-year strategic account plan, mapping Snowflake’s Data Cloud to specific business units (e.g., Global Supply Chain, Collaboration Tools, Security, and Internal IT). • Team Management: Directly manage and mentor a dedicated Account Executive. Provide coaching on sales methodology, deal structure, and performance. • Orchestration: Lead a cross-functional "pod" (including dedicated Sales Engineers, Professional Services, and Executives) to execute the account strategy effectively. • Sales Execution: Rigorously apply the MEDDPICC methodology to qualify, forecast, and close complex, seven-and-eight-figure consumption deals. • Executive Alignment: Build and maintain trusted relationships with C-level stakeholders (CIO, CTO, CDO), positioning Snowflake as the core of their data architecture. • Technical Credibility: Articulate the value of the Data Cloud against legacy on-premise solutions and competitor clouds, demonstrating a clear understanding of the technical landscape. • Revenue Growth: Identify new use cases within the account to drive Net Revenue Retention (NRR) and new workload adoption. Requirements: • Experience: 12+ years of enterprise field sales experience, with a specific focus on selling Data, Cloud, or SaaS infrastructure to Large Enterprise Technology companies. • Sales Frameworks: Proven expert-level application of MEDDPICC or similar sales methodologies in complex selling environments. • Leadership: Prior experience managing direct reports (AEs) or acting in a formal team lead capacity with a track record of mentoring talent. • Deal Acumen: Demonstrated history of closing complex, multi-year, seven-figure+ deals. Must demonstrate the ability to grow a strategic account from $1M to $10M+. • Technical Aptitude: Strong understanding of the cloud ecosystem (AWS, Azure, GCP), data warehousing, and the specific data challenges faced by global technology manufacturers. • Communication: Strong executive presence. Ability to negotiate with sophisticated procurement teams and present to technical C-suite audiences. • Collaboration: Ability to operate in a matrixed environment, working closely with Partners, Marketing, Legal, and Product teams. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • This role is eligible to participate in Snowflake's commission plan and it is common for employees in this role to receive total on-target earnings of $340,000 - $446,250. The estimated base salary for this role is $170,000 - $223,125. • Additionally, this role is eligible to participate in Snowflake’s equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Provide expert technical support and escalation management to designated enterprise customers, ensuring high service levels and collaboration with product and engineering teams. | Requires 8+ years technical support experience, strong communication skills, deep knowledge of RDBMS and cloud ecosystems, and ability to manage multiple customer accounts with flexibility. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections. Snowflake’s Priority Support team is expanding! We are looking for a Designated Support Engineer. As a Designated Support Engineer, your role is to delight your designated customer(s) with your passion and knowledge of Snowflake AI Data Cloud. Customers will look to you for technical guidance and expert advice with regard to their effective and optimal use of Snowflake. You will be the voice of the customer to Snowflake’s product and engineering teams for product feedback and improvements. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. You will be assigned to work with one or more Snowflake Priority Support customers. You will develop a strong understanding of the customer’s use cases and how they leverage the Snowflake platform. You will deliver exceptional service, enabling them to achieve the highest levels of continuity and performance from their Snowflake implementation. You will be an integral part of a cross-functional team focused on delivering an exceptional customer experience. Ideally, you have worked in a 24x7 environment, handled technical case escalations and incident management, worked in technical support for an RDBMS, been on-call during weekends, and are familiar with database release management. SPECIAL REQUIREMENT: • Applicants should be flexible with schedule changes to meet business needs • Strong experience with enterprise-level support is required for this role YOU WILL: • Have the ability to handle multiple designated accounts, depending on their size • Establish regular touchpoints with customers for critical issues, provide executive-level technical briefings, drive technical advocacy between customers and product teams, and lead problem-solving sessions for complex technical challenges • Work closely with the Technical Account Managers and support the Account Team by attending weekly account reviews for your designated customers • Maintain deep knowledge of assigned accounts' architecture and use cases • Adhere to response and resolution SLAs and escalation processes in order to ensure fast resolution of customer issues that exceed expectations • Utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues • Report well-documented bugs and feature requests arising from customer-submitted requests and work with Engineering toward a resolution • Proactively identify recommendations and lead global initiatives to improve product quality and customer experience • ​​Provide support coverage during holidays and weekends based on business needs • Work within the Snowflake Priority Support team with a One Snowflake mindset, coordinating and partnering cross-functionally OUR IDEAL DESIGNATED SUPPORT ENGINEER WILL HAVE: • Bachelor’s or Master’s degree in Computer Science or equivalent discipline • 8+ years experience in a Technical Support environment or a similar technical function in a customer-facing role • Excellent writing and communication skills in English with attention to detail • Ability to work in a highly collaborative environment across global teams with a good understanding of sales cycle concepts • Ability to train team members on data warehousing fundamentals and concepts • Ability to debug, rewrite, and troubleshoot complex SQL queries for achieving workarounds or better solutions • Strong knowledge of RDBMS, SQL data types, aggregations, and functions including analytical/window functions • Familiarity with at least one of the following: ETL/ELT, reporting tools such as AWS Glue, EMR, Azure Data Factory, Informatica, Matillion, Tableau, Fivetran, HVR etc. • Good understanding of RDBMS query profiles and execution plans to analyze query performance and make recommendations for improvement • Good understanding of database query lifecycle and internal join processing • Database migration and ETL experience • Scripting/coding experience in any programming language • Familiarity with semi-structured data • Experience in RDBMS workload management and database performance • Experience with any of the major cloud service provider’s ecosystem • Ability to interpret systems performance metrics (CPU, I/O, RAM, Network stats) • Experience troubleshooting database connectivity issues using a variety of methods (client software, drivers/connectors) • Understanding of database patch and release management NICE TO HAVE: • Experience with Data Warehousing, Database migration and ETL • Experience working with a distributed database i.e. big data and/or MPP (massively parallel processing) databases. • Experience with CI/CD platforms and tools such as Terraform, Azure Devops, Jenkins etc. • Scripting/coding experience In any of the following: .Net, Javascript, R, GO • Experience with Libraries/Frameworks such as Pandas, SciPy, TensorFlow etc. • Experience supporting applications running on either Amazon AWS or MS Azure • Troubleshooting skills on a variety of operating systems (Windows, Mac, *Nix) • Good understanding of the technical fundamentals of the internet. You should have a solid knowledge of internet protocols such as TCP/IP, HTTP/S, SFTP, and DNS as well as the ability to use diagnostic tools to troubleshoot connectivity issues. • Understanding of cloud computing security concepts • Experience with virtualization and Container solutions (VMware, Docker, Virtualbox, Kubernetes, etc) • Understanding of cloud computing Network and Security concepts Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $122,000 - $160,600. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Develop and execute customer marketing strategies, build customer relationships, and create advocacy content. | Proven experience in customer marketing, enterprise relationships, and managing complex initiatives in a B2B SaaS environment. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. SENIOR CUSTOMER MARKETING MANAGER This position requires a hybrid work schedule with regular in-person attendance at our Menlo Park or New York City office. WHO WE ARE Snowflake delivers the AI Data Cloud, a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the AI Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds. Snowflake’s platform is the engine that powers and provides access to the AI Data Cloud, creating a solution for data warehousing, data lakes, data engineering, data science, data application development, and data sharing. Join Snowflake customers, partners, and data providers already taking their businesses to new frontiers in the AI Data Cloud. snowflake.com WHO YOU ARE Snowflake is seeking a strategic, customer-obsessed Senior Manager, Customer Marketing to join our Brand Marketing organization. This role will focus on developing and executing customer marketing strategies aligned to Snowflake’s product categories, working closely with Product Marketing, Product, Sales, and GTM teams. You are passionate about customer storytelling and thrive in ambiguity. You know how to identify the right customer voices, build trust with senior stakeholders, and translate technical outcomes into compelling narratives. You’re comfortable leading high-touch engagements with Snowflake’s most strategic customers and influencing internal teams at all levels. This role reports to the Director of Customer Marketing and partners closely with teams across Marketing, Sales, and Product. WHAT YOU’LL DO Put the customer first by building trusted, long-term relationships with Snowflake’s top customers and telling their stories in ways that create mutual value Own customer marketing initiatives aligned to key product categories, supporting priority launches, GTM motions, and strategic narratives Execute high-touch customer marketing campaigns with Snowflake’s most strategic and visible customers, including executive-level engagements Partner with Product Marketing, Product, Sales, Demand Generation, and Partner teams to identify strong customer champions and reference opportunities Serve as a trusted advisor to cross-functional stakeholders on how to leverage customer stories for maximum impact Develop and scale customer advocacy content, including case studies, videos, testimonials, webinars, blogs, event activations, and speaker engagements Support customer storytelling needs for major events, webinars, and conferences, from sourcing speakers to speaker prep and execution Strategically recruit, nurture, and manage customer advocates, maintaining an ongoing communication and engagement cadence Track, analyze, and report on the performance of customer marketing campaigns and programs Stay current on customer marketing best practices and evolving product narratives to continuously improve how we show up in market WHAT YOU’LL HAVE A customer-centric mindset with a strong bias toward action and ownership Proven ability to manage multiple complex initiatives simultaneously in a fast-moving environment Strong understanding of the customer lifecycle and the role customer marketing plays across acquisition, expansion, and retention Technical curiosity and comfort learning new products and use cases, with the ability to collaborate effectively with Product and Product Marketing teams Demonstrated experience building relationships with enterprise customers, from practitioners to executive leaders Excellent written and verbal communication skills, with strong storytelling instincts Highly organized, self-directed, and effective in cross-functional environments Strong project management skills and attention to detail PREFERRED SKILLS AND EDUCATION 8+ years of experience in customer marketing, product marketing, executive programs, or related B2B marketing roles Experience running high-touch customer or executive marketing programs Background in B2B SaaS or enterprise technology environments Ability to influence senior stakeholders with confidence and credibility Bachelor’s degree in Marketing, Communications, Business, or a related field Experience with Google Suite, Salesforce, Tableau, and Wrike LET’S DO THIS! The Snowflake Customer Marketing team is a small, tight-knit, dynamic group who are responsible for building and maintaining customer relationships to drive retention, loyalty, and advocacy. We’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. If you want to play a part in building a global iconic brand that puts customers first, we want to hear from you! Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: The estimated base salary range for this role is $158,000 - $206,800. Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead product strategy and delivery for cloud-native digital products, collaborating with cross-functional teams to enhance user experience and drive business outcomes. | Over 10 years of product management experience with expertise in Agile, cloud-native software, and collaboration with design and development teams, but no direct experience with data migration, AI-powered tools, or GenAI products. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake redefined the data landscape over a decade ago by building a Data Cloud with industry-leading performance and price for data at any scale and for multiple workloads: data engineering, data analytics, and AI/ML. At Snowflake, our biggest opportunity is also our customers' biggest challenge: migration. For every enterprise ready to harness the power of the AI Data Cloud, there lies a complex web of legacy systems that can take years and millions of dollars to untangle. The Migrations team is tasked with a mission of strategic importance: to turn this multi-year roadblock into a streamlined, intelligent, and automated experience. We believe Generative AI is the key. We are building products that don't just move data, but understand and rewrite the logic of entire data applications. We're seeking a visionary Product Manager to own this charter, define the future of cloud migration, and build the GenAI-powered engine that will onboard the next wave of Snowflake customers. Your work will directly impact Snowflake's growth and change the way an entire industry approaches digital transformation. Key Responsibilities As a Staff Product Manager on the Migrations Team at Snowflake, you will be instrumental in developing AI-powered tools that enable customers and partners to transition their complex data ecosystems from legacy platforms to the Snowflake AI Data Cloud. Your responsibilities will include: • Deeply Understand Customer Data Migration Needs: Conduct detailed research and analysis to understand customer requirements, pain points, and use cases specifically related to migrating diverse data types, ensuring data integrity, performance, and completeness during and after migration. This includes understanding challenges like post-migration validation. • Contribute to Product Strategy & Roadmap: Contribute to the strategy and roadmap for data migration capabilities, ensuring alignment with the overall migration product vision and customer needs. For example, defining features and processes that ensure the accuracy, completeness, and consistency of migrated data, including defining validation rules, diagnostic mechanisms, and reporting capabilities. We leverage agentic AI throughout our migrations product, and require each of our PMs to understand and deliver AI capabilities effectively. • Define Product Requirements: Translate customer needs and strategic direction into clear, concise, and detailed product requirements, user stories, and acceptance criteria for data migration features. This involves close collaboration with engineering, design, and our Professional Service teams. • Support Product Development & Prioritization: Work day-to-day with engineering teams to guide the development of data migration and validation features, clarify requirements, answer questions, and assist in prioritizing tasks within your feature areas to ensure timely delivery and quality. • Understand Ecosystem for Data: Learn and understand how data migration and validation features fit into the broader ecosystem migration (ETL pipelines, database code, consuming applications), recognizing dependencies and ensuring our offerings support a holistic migration process. • Analyze Feature Performance: Monitor and analyze usage data, customer feedback, and success metrics specifically for data migration and validation features to identify areas for improvement, inform future iterations, and demonstrate the value delivered. OUR IDEAL STAFF PRODUCT MANAGER WILL HAVE: • Extensive experience (10+ years) building and delivering enterprise products • Strong familiarity with data ecosystems (databases, analytics, data engineering, ETL) • Experience building and delivering tools or platforms for data engineers or developers • Proven experience delivering GenAI products, particularly those involving AI-powered code translation, developer co-pilots, or complex semantic validation WHY JOIN OUR MIGRATIONS TEAM AT SNOWFLAKE? Joining the Migrations product team at Snowflake offers an exceptional opportunity to be at the forefront of data and application modernization, directly impacting customer success by enabling the strategic leveraging of the Snowflake AI Data Cloud. You'll tackle complex, high-value challenges, building essential products and APIs that simplify intricate data ecosystem migrations—from ETL pipelines to applications—for our customers and partners. Your contributions will directly accelerate the adoption of Snowflake, driving significant value and cementing our customers' investment in a modern, AI-ready future. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $236,000 - $339,200. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead and manage a team of Partner Solution Engineers to drive partner success and Snowflake adoption. | 15+ years in pre-sales or technical consulting with 4+ years managing teams, expertise in data warehousing and cloud solutions, and strong partner ecosystem experience. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. THE ROLE Our Solution Engineering organization is seeking a Senior Manager, Partner Solution Engineering - DCP (Data Cloud Product) Partners to lead our successful and growing team in North America. In this role, you will lead a team of deeply technical Partner Solution Engineers (PSEs) who work directly with our strategic ISV Partners, like dbt, Fivetran, and Sigma The nature of this work requires a deep understanding of the business goals of our DCP partners and their products to ensure they implement Snowflake effectively for our mutual customers. You will lead your team in driving complex use cases toward technical wins and successful partner solution implementation. Beyond technical validation, you will guide your team in addressing architecture gaps and ensuring that partner-led solutions meet critical non-functional requirements such as performance, reliability, and cost-efficiency. Your leadership will be pivotal in driving both Snowflake adoption and consumption by ensuring partners are equipped to deliver high-value, scalable solutions on the Snowflake Data Cloud. IN THIS ROLE YOU WILL GET TO: • Recruit, hire, onboard, and manage a high-performing, diverse team of Partner Solution Engineers, supporting employee development and performance. • Coach and mentor Partner Solution Engineers to help DCP Partners become proficient in Snowflake, run technical enablement programs to provide best practices, and solution design workshops to help Partners create effective solutions. • Help Partners Leads with technical strategies that enable them to sell their offerings on Snowflake. • Have a strong understanding of how Partners make revenue through the Industry priorities & complexities they face and influence where Snowflake products can have the most impact for their products. • Have a Forward Strategic thinking - drive PSE thought leadership, scale the PSE organization by having a multiplier effect, fostering collaboration with Product Managers on the roadmap and aligning with the key strategic partners • Directly influence TACV and consumption growth by ensuring partner-led architectures are optimized for long-term scale and business value. • Partner with Alliances and Sales Leadership to align technical resources with regional revenue targets and strategic account planning. • Provide guidance to revenue leaders on sales strategy, product obstacles/gaps, and represent the team’s needs to executive staff. • Innovate and implement strategies that will uplevel your team's skills in navigating complex partner ecosystems. • Serve as a player/coach, delivering compelling presentations and architectural discussions at Snowflake events, executive roundtables, and community sessions. ON DAY ONE WE WILL EXPECT YOU TO HAVE: • 15+ years of industry experience in a pre-sales or technical consulting capacity, with 4+ years of people management experience (hiring, training, and retaining top diverse talent). • Proven track record of driving TACV and Consumption targets within a partner-led or "sell-with" sales ecosystem. • Strategic experience growing the ISV ecosystem, driving the co-sell motion and joint GTM offerings. • Expertise in "Partner Coaching," with the ability to educate PSEs on how to influence ISV leadership to invest in Snowflake-specific technical resources. • Technical expertise in Data Warehousing, GenAI/Machine learning, Business Intelligence, Data Analytics, Cloud Computing, and/or SaaS Solutions. • Knowledge of and experience with the technical aspects of SQL-based database ecosystems. • Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using formal presentations and demos. • University degree in computer science, engineering, mathematics, or related fields (or equivalent experience). • Willingness to travel within North America to meet with partners or for internal leadership meetings. ABOUT OUR TEAM Our Solution Engineers are partner-obsessed and we believe in the unique "multiplier effect" that our DCP ecosystem brings to the market. We value both transparency and uncompromising integrity. We love to learn, are open to giving and receiving feedback, and are passionate about making our partners and clients successful. Our team works to ensure data is accessible, usable, and valuable to everyone. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. The application window is expected to be open until February 19, 2026. This opportunity will remain posted based on business needs, which may be before or after the specified date. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Lead capacity engineering initiatives, develop cloud resource management solutions, and collaborate with cloud providers and cross-functional teams. | Over 10 years in distributed systems and cloud engineering, with 5+ years leading teams, and proven experience in cloud cost optimization across major cloud platforms. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Senior Manager of Engineering, Capacity Engineering Where Data Does More. Join the Snowflake team. We are seeking a Senior Manager of Engineering to lead our Capacity Engineering initiatives across multiple cloud environments. This role will spearhead the management and optimization of cloud resources, acting as the primary steward of our annual cloud infrastructure spend. The position involves leading a team that develops innovative solutions for capacity planning, forecasting, and management while working closely with Cloud Service Providers to shape industry standards. IN THIS ROLE AT SNOWFLAKE, YOU WILL: ● Lead and drive Capacity Engineering projects from conception through implementation ● Build and maintain strategic partnerships with major cloud service providers ● Develop and execute team strategy while managing roadmaps and deliverables ● Mentor, coach, and grow a diverse engineering team ● Collaborate with Data Science, Product, Finance, and Engineering teams ● Drive technical excellence and innovation in cloud resource management. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: ● 10+ years of experience in distributed systems and cloud capacity engineering ● 5+ years of experience leading teams and first line engineering managers in cloud infrastructure platforms ● Strong track record of delivering cloud cost optimization at enterprise scale ● Extensive development experience in major cloud environments (AWS, Azure, GCP) ● Expert knowledge of distributed systems and databases ● Exceptional collaboration and communication abilities WHY JOIN OUR TEAM AT SNOWFLAKE? Join a team that's revolutionizing how enterprises manage and optimize cloud resources at scale. You'll have the opportunity to work with cutting-edge technology and shape the future of cloud infrastructure management. Our team is at the forefront of solving complex technical challenges while delivering significant business impact through innovative solutions in cloud capacity engineering. Snowflake is growing fast, and we are scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: The estimated base salary range for this role is 264000 - 379500. Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead product management efforts including backlog prioritization, roadmap development, and cross-functional collaboration to deliver software solutions. | Over 10 years of product management experience with strong technical and analytical skills, but no direct background in metadata platforms or computer science degree. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake’s AI Data Cloud is the unified platform and connected ecosystem of organizations building, using, and sharing data, apps, and AI. At the foundation of this platform is metadata. Accurate, performant, and accessible metadata is essential for customers to understand their data, operate at scale, and build reliable analytics and AI workloads. As Snowflake supports increasingly large, complex, and AI driven data environments, our metadata platform must evolve to deliver better performance, richer context, and clearer observability across the entire platform. Metadata is a critical enabler for governance, cost management, performance optimization, and AI driven insights. We are seeking a Product Manager to help drive execution across Snowflake’s metadata platform roadmap. This role is ideal for an early career PM who wants to work on foundational data platform capabilities, learn how large scale systems expose and manage metadata, and develop strong product instincts through close partnership with senior PMs, architects, and engineering leaders. In This Role, You Will • Own end to end delivery of specific metadata platform features, from problem definition through launch and iteration • Execute on the metadata roadmap, including improvements to metadata performance, accuracy, usability, and customer facing observability • Use data, metrics, and AI assisted analysis to identify metadata gaps, prioritize work, and measure impact across the platform • Partner closely with engineering teams to translate customer, business, and platform needs into clear product requirements and execution plans • Develop product judgment around scale, performance, and usability tradeoffs in large distributed systems • Coordinate with adjacent teams across storage, compute, security, and governance to ensure metadata capabilities are consistent and integrated • Participate in customer conversations and feedback loops to understand metadata pain points in large scale data and AI workloads • Leverage modern AI and analytics tools to accelerate product discovery, documentation, and decision making Our Ideal Candidate Has • Bachelor’s degree in Computer Science from a top tier undergraduate program • Early career experience as an Associate Product Manager or a background in investment banking or top tier management consulting • Strong analytical and problem solving skills, with comfort using data to inform product decisions • Interest in cloud infrastructure, distributed systems, and platforms that power enterprise AI and data workloads • Comfort using AI tools to improve productivity, insight generation, and execution. • Excellent written and verbal communication skills • A growth mindset and eagerness to learn from senior PMs and engineers Why Join This Team? This role offers a rare opportunity to work on core metadata infrastructure that underpins analytics, governance, cost visibility, and AI workloads at the world’s largest enterprises early in your product career. You will gain hands on experience building metadata systems at scale, develop fluency in using data and AI as core product management tools, and be mentored by senior product and engineering leaders shaping Snowflake’s platform. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $160,000 - $230,000. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead and develop the Cortex LLM Platform team, setting strategic vision, managing cross-functional projects, and fostering innovation. | Extensive experience in software engineering, AI infrastructure, database internals, and managing senior technical teams. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Where Data Does More. Join the Snowflake team. We are seeking a Director of Engineering to lead our Cortex LLM Platform team, a critical component of Snowflake's AI strategy. This platform underpins all AI products that use LLMs, including Snowflake Intelligence, AISQL, REST API, and other customer-facing solutions. The role involves managing engineering teams that develop high-performance and scalable services, integrating expertise in AI systems, service deployment, and data infrastructure. IN THIS ROLE AT SNOWFLAKE, YOU WILL: • Set the strategic vision for the team and drive accountability for plans and deliverables • Hire, develop, and mentor talented senior technical leaders • Drive team projects from ideation through implementation with partner teams • Translate product requirements into engineering initiatives and coordinate cross-functionally • Foster a culture of creativity and innovation while ensuring practical decision-making • Lead organizational structure evolution and improve engineering efficiency WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: • Advanced degree in Computer Science • 2+ years of engineering director experience, including managing managers • 5+ years of experience leading teams to build database system internals • Deep experience with LLM serving and AI infrastructure • 10+ years of software engineering experience • Strong track record of recruiting and growing technical teams • Excellent collaboration and communication skills across global organizations WHY JOIN OUR TEAM AT SNOWFLAKE? Join us at the forefront of AI innovation where you'll lead transformative initiatives that shape the future of data and artificial intelligence. You'll have the opportunity to work with cutting-edge LLM technology while building and mentoring high-performing engineering teams. Our culture promotes innovation, technical excellence, and collaborative problem-solving, offering you the platform to make a significant impact on enterprise AI solutions. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $268,000 - $437,000. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead a full-stack engineering team focused on building a growth platform to accelerate Snowflake's product adoption, driving strategy, execution, and innovation. | 3+ years of software engineering management, 7+ years of industry experience in SaaS, proven leadership, and collaboration skills. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. We’re hiring a talented Software Engineering Manager to help us build a world-class Growth and Experimentation team. As a Software Engineering Manager for Growth & Experimentation, you will lead a full-stack team focused on building a Growth platform to further accelerate the adoption of Snowflake’s Enterprise products. Over the last 12 months, Snowflake has launched a suite of new products - Cortex Code, Workspaces, Snowflake Intelligence, and Semantic View Autopilot. Existing products such as Streamlit, Notebooks, and OpenFlow have also been innovating and launching new features weekly. Growth’s team's primary focus is to build a horizontal platform to accelerate the growth of both these new products and existing products that are innovating rapidly. You will foster a safe, highly transparent, high-performance culture that the team has come to expect. You will drive clarity on our strategy and partner with exceptional product managers, data analysts, and product designers to chart the team's quarterly and long-term roadmaps. You will ensure the team is executing to meet current customer needs while staying ahead of technological trends and future demands. OUR IDEAL MANAGER WILL HAVE : • Hacker mindset for quickly iterating on different ideas • Data-driven execution to double down on experiments that are going well • 3+ years of software engineering management experience. • 7+ years of industry experience building SaaS applications and products • A track record of leading technical teams • Experience working with modern distributed build systems, IDEs, and cloud-based developer environments. • Proven experience with authoring roadmap documents, project plans, and RCAs. • Ability to work in a team environment, collaborate well, and mentor both experienced and junior engineers. • A strategic mindset and a strong sense of what to prioritize for maximum impact. • Excellent interpersonal communication skills. BONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING : • Experience with leading Growth at fast-moving B2C/Enterprise companies • Experience leading teams with a lot of experimentation features Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $236,000 - $339,200. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Engage in and improve the entire lifecycle of services, focusing on automation, reliability, and system health. | Proficiency in modern programming languages, experience with distributed systems, cloud platforms, and capacity/load testing, along with effective communication skills. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. The Production Engineering Team at Snowflake is responsible for driving the reliability tools and processes that ensure Snowflake consistently delivers a top-tier experience for its customers. This includes championing Service Level Objectives (SLOs) across all of Engineering, building the infrastructure necessary for rapid detection of reliability issues, and deeply engaging in system health verification after releases. We think about production reliability end-to-end: how do we proactively prevent issues, quickly detect and diagnose problems when they arise, and efficiently resolve them to minimize impact. We drive the culture of learning from every incident. AS A SENIOR PRODUCTION ENGINEER AT SNOWFLAKE, YOU WILL: • Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement. • Scale systems sustainably by automation; Drive changes that improve reliability and velocity. • Establish and practice low noise incident response rotations and blameless postmortems to prevent problem recurrence. • Write and review code. Develop documentation and capacity plans, and debug the hardest problems on large distributed systems. • Collaborate with software engineers to establish, maintain, and optimize functional and performance SLOs. • Participate in a 12x7 on-call rotation. OUR IDEAL SENIOR PRODUCTION ENGINEER WILL HAVE: • Bachelor's degree in Computer Science, a related technical field involving software engineering, or equivalent practical experience. • Proficient in at least one modern programming language • Systematic problem-solving methods, effective communication skills. MANDATORY REQUIREMENTS FOR THE ROLE: ● The position may require access to U.S. export-controlled technologies, technical data, or sensitive government data. ● Employment with Snowflake is contingent on Snowflake verifying that you: (i) may legally access U.S. export-controlled technologies, technical data, or sensitive government data; or (ii) are eligible to obtain, in a timely manner, any necessary license or other authorization(s) from the U.S. Government to allow access to U.S. export-controlled technology, technical data, or sensitive government data. PREFERRED QUALIFICATIONS: • Experience with capacity and load testing of the distributed applications • Experience with containers and container orchestration systems such as Kubernetes • Experience in deploying, managing, and operating scalable and fault tolerant Linux infrastructure. • Experience with the SLO-driven reliability management processes. • Hands on experience with one of more public cloud providers (AWS, Azure, or GCP) • Ability to prioritize tasks and work independently. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $200,000 - $287,500. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead the AI SQL organization, setting strategic vision, managing teams, and driving AI-powered analytics development. | Extensive experience in software engineering, database internals, AI infrastructure, and managing senior technical teams, with a focus on LLMs and AI lifecycle. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Where Data Does More. Join the Snowflake team. We are seeking a Director of Engineering to lead our AI SQL organization. As a Director, you will drive the AI SQL organization, which is focused on delivering advanced artificial intelligence capabilities to users without requiring them to be AI experts. Our goal is to democratize AI by surfacing powerful AI functions for predictive and unstructured analytics directly in SQL with minimal configuration. We take care of the entire complex AI lifecycle behind the scenes, enabling users to perform advanced analytics in just seconds. This approach brings AI data directly to data analysts, data engineers, and data scientists, allowing them to apply sophisticated AI models seamlessly as part of their existing workflows within the familiar SQL environment. This organization will have a significant and lasting impact on Snowflake’s product vision and the future of AI-powered analytics. IN THIS ROLE AT SNOWFLAKE, YOU WILL: • Set the strategic vision for the team and drive accountability for plans and deliverables • Hire, develop, and mentor talented senior technical leaders • Drive team projects from ideation through implementation with partner teams • Translate product requirements into engineering initiatives and coordinate cross-functionally • Foster a culture of creativity and innovation while ensuring practical decision-making • Lead organizational structure evolution and improve engineering efficiency WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: • Advanced degree in Computer Science • 2+ years of engineering director experience, including managing managers • 5+ years of experience leading teams to build database system internals • Deep experience with LLM serving and AI infrastructure • 10+ years of software engineering experience • Strong track record of recruiting and growing technical teams • Excellent collaboration and communication skills across global organizations WHY JOIN OUR TEAM AT SNOWFLAKE? Join us at the forefront of AI innovation where you'll lead transformative initiatives that shape the future of data and artificial intelligence. You'll have the opportunity to work with cutting-edge LLM technology while building and mentoring high-performing engineering teams. Our culture promotes innovation, technical excellence, and collaborative problem-solving, offering you the platform to make a significant impact on enterprise AI solutions. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $304,000 - $437,000. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Lead the development and optimization of Snowflake's search relevance and ranking systems, integrating AI and ML techniques to support next-generation AI-driven workflows. | Over 15 years of experience in designing large-scale distributed search systems, deep expertise in NLP, LLMs, vector databases, and ML for search quality, with a proven track record of improving search relevance at scale. | Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. As Snowflake expands its product ecosystem, the ability for users to find relevant information across a fragmented landscape of data and metadata is paramount. The Snowscope team is at the heart of this mission, building and maintaining the internal search system that powers discovery across diverse corpuses, including the Catalog, Marketplace, Documentation, Workspaces, Notebooks, and more. We also maintain Universal Search, providing a seamless, single-entry search experience across all categories We are looking for a Principal Software Engineer to serve as the technical leader for Search Quality. This individual will be responsible for transforming how we measure and improve search relevance, moving from heuristic-based approaches to a disciplined, data-driven framework. You will identify key areas of investment, bridge the gap between traditional search and modern AI, and ensure that our search technology is ready for the next generation of AI-driven agentic workflows. OUR IDEAL PRINCIPAL SOFTWARE ENGINEER WILL HAVE: • 15+ years of industry experience designing, building and supporting large scale distributed services. • Has built and optimized search systems at Snowflake-scale or equivalent high-growth environments. • Possesses a startup mindset, acting with urgency to deliver incremental improvements while building toward a long-term vision. • Is a subject matter expert in the latest developments in NLP, LLMs, and their application to Information Retrieval. • Search Domain Expertise: Deep, hands-on experience with search technologies (e.g., Lucene/Elasticsearch/OpenSearch, vector databases) and a proven track record of improving search relevance and ranking at scale. • Deep ML Expertise: Extensive experience in machine learning specifically applied to search quality, including Learning to Rank (LTR), query understanding, and personalized ranking. • Hybrid Search Techniques: Intimate familiarity with blending semantic (vector-based, embeddings) and syntactic search (keyword-based, BM25) to achieve state-of-the-art retrieval accuracy. • Data-Driven Leadership: Ability to build a disciplined approach to search quality, including the design of evaluation frameworks (e.g., NDCG, MRR), A/B testing methodologies, and human-in-the-loop evaluation pipelines. • Technical Visionary: Demonstrated ability to translate high-level product goals into technical roadmaps and influence engineering teams to execute on a unified vision for Universal Search. • AI Agentic Frameworks: A forward-looking understanding of how traditional search systems must evolve to support AI agents, specifically focusing on RAG (Retrieval-Augmented Generation) and tool-use retrieval. • Distributed Systems: Strong foundation in building and scaling high-performance distributed systems that serve low-latency search results across massive, heterogeneous datasets. • Cross-Functional Collaboration: Proven ability to partner with and influence, Product Management and Data Science and AI team to define quality metrics and align technical investments with business impact. NICE TO HAVE • Multi-Modal Search: Experience with multi-modal search (text, image, code) and understanding of how different corpuses (like Notebooks vs. Documentation) require specialized retrieval strategies. • Open Source Contribution: Active contributions to the search or ML open-source community. • User Experience Empathy: A strong sense of how search quality directly impacts the end-user experience and the ability to advocate for the user in architectural decisions. WHY JOIN THE ENGINEERING TEAM AT SNOWFLAKE? • Build an industry-leading Cloud Data and AI Platform. • Solve challenging technical problems related to security, parallel and distributed systems, programming, resource management, large-scale system maintenance, and more! • Work closely with our customers & partners, understand their use cases & needs, think strategically to seek the right problem to solve at the right time, and innovate with rigor. • Join a world-class team of both industry veterans and rising stars. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: • The estimated base salary range for this role is $264,000 - $379,500. • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.