SMX Services and Consulting, Inc.

Design, develop, configure, and maintain web applications and SaaS platforms while supporting deployments and troubleshooting. | Requires 3+ years of web application administration and development experience with HTML, CSS, JavaScript, SQL, and stakeholder management. | WebPlatform Development • Design, develop, configure, and maintain web applications, SaaS platforms, and application submission workflows. • Analyze requirements, participate in technical design, prepare estimates, and recommend solutions aligned with architecture and development standards. • Coordinate release preparation, implementation, validation, and stakeholder • Create page layouts, mockups, and user interfaces that provide clear, consistent, and user-friendly digital experiences. • Troubleshoot content, publishing, layout, and platform configuration issues with business and technical teams. Analytics, Reporting G Optimization • Analyze platform and content performance through KPI reports, dashboards, and • Support reporting and data-management activities using Excel, SQL, and related • Apply content-quality and usability practices to improve user experience and Release Deployment & Hypercare Support • Support production deployments, post-release validation, and hypercare • Troubleshoot defects, incidents, and integration issues; coordinate root-cause analysis and corrective actions. • Maintain deployment procedures, technical documentation, and knowledge-transfer Requirements • Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related • 3+ years of experience administering, configuring, supporting, or developing web applications, including SaaS platforms. • Experience with HTML, CSS, JavaScript, XML, content management systems, application configuration, workflows, and user interfaces. • Working knowledge of SQL, data management, integrations, release deployment, and production • Strong analytical, organizational, communication, documentation, and stakeholder-management • Ability to manage multiple priorities and collaborate with business users, project teams, vendors, and technical stakeholders. • Familiarity with Agile methodologies and the software development lifecycle (SDLC). A Plus • Experience in healthcare, insurance, financial services, or another regulated • Experience with low-code/no-code, workflow automation, or enterprise SaaS platforms such as FireLight, Salesforce, ServiceNow, or Microsoft Power Platform. • Experience with digital-product configuration, business rules, catalogs, APIs, web services, ETL, or file-based interfaces.