Smith+Nephew

Lead global pipeline marketing by translating customer insights into innovation strategy and product development direction. | Requires significant upstream marketing, customer insight, and product strategy experience in medical devices or related fields, with strong stakeholder management and global collaboration skills. | Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. This is a rare opportunity to help define the future of wound care innovation on a global scale. As Global Director, NPWT Pipeline Marketing, you will sit at the intersection of customer insight, innovation strategy and product development, helping shape the next generation of Negative Pressure Wound Therapy solutions. Working closely with healthcare professionals, commercial teams, marketing leaders and R&D, you will uncover unmet needs, identify emerging opportunities and translate complex market and customer insight into strategic direction. Your work will directly influence how future innovations are prioritised and developed, ensuring our pipeline remains focused on delivering meaningful value for customers, clinicians and patients around the world. This role is ideal for someone who is naturally curious, highly collaborative and motivated by solving complex challenges through deep customer understanding rather than purely commercial objectives. What will you be doing? In this highly visible global role, you will become the voice of the customer within the innovation process. You'll develop strong relationships with leading healthcare professionals and key opinion leaders across international markets, creating a deep understanding of clinical needs, treatment challenges and future opportunities. You will lead customer insight activities and translate diverse viewpoints, market dynamics and clinical feedback into clear strategic recommendations. Partnering closely with R&D and cross functional stakeholders, you'll help define future product concepts, target product profiles and innovation roadmaps that support long term business growth. As opportunities move through the development process, you will act as a trusted advisor who brings people together, challenges thinking when required and ensures customer needs remain at the heart of investment and product development decisions. What will you need to be successful? Success in this role comes from combining deep customer curiosity with strategic thinking and the ability to influence innovation across a complex global organisation. You'll be comfortable navigating ambiguity, drawing conclusions from multiple sources of information and building credibility with both healthcare professionals and senior internal stakeholders. We recognise that exceptional candidates may come from a variety of backgrounds. You may have developed your expertise within upstream marketing, customer insight, market research, product strategy, innovation, product management or commercial roles where customer needs directly informed product development and investment decisions. Key requirements include: • Significant experience within the medical device industry, ideally gained in areas such as upstream marketing, customer insight, product strategy, innovation management, product management, market development or adjacent functions. • Proven ability to engage healthcare professionals, surgeons, clinicians and key opinion leaders to uncover meaningful customer insights and translate those insights into product development opportunities, strategic recommendations and business cases. • Experience working closely with innovation, product development or R&D teams, helping to shape future products by translating customer, market and clinical needs into clear requirements and priorities. • Strong commercial and analytical judgement with the ability to interpret complex information, identify patterns and opportunities, and convert insight into compelling recommendations that influence decision making. • Exceptional stakeholder management and influencing skills, with the confidence to collaborate with and constructively challenge senior leaders whilst building alignment across marketing, commercial, R&D and operational functions. • Experience operating within global or multinational organisations would be advantageous, particularly where customer insight, innovation and product development are closely connected. You. Unlimited. We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve. Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Employee Inclusion Groups on our website (www.smith-nephew.com) Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options, and a car allowance. Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities! Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship. Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts. For US Applicants: The anticipated base compensation range for this position is $157,500 - $292,250 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as We anticipate the application window for this opening to close on 26.10.2026. Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer.

Lead global pipeline marketing by translating customer insights into product innovation strategies. | Experience in medical device upstream marketing, customer insight, product strategy, and stakeholder management in global organizations. | Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. This is a rare opportunity to help define the future of wound care innovation on a global scale. As Global Director, NPWT Pipeline Marketing, you will sit at the intersection of customer insight, innovation strategy and product development, helping shape the next generation of Negative Pressure Wound Therapy solutions. Working closely with healthcare professionals, commercial teams, marketing leaders and R&D, you will uncover unmet needs, identify emerging opportunities and translate complex market and customer insight into strategic direction. Your work will directly influence how future innovations are prioritised and developed, ensuring our pipeline remains focused on delivering meaningful value for customers, clinicians and patients around the world. This role is ideal for someone who is naturally curious, highly collaborative and motivated by solving complex challenges through deep customer understanding rather than purely commercial objectives. What will you be doing? In this highly visible global role, you will become the voice of the customer within the innovation process. You'll develop strong relationships with leading healthcare professionals and key opinion leaders across international markets, creating a deep understanding of clinical needs, treatment challenges and future opportunities. You will lead customer insight activities and translate diverse viewpoints, market dynamics and clinical feedback into clear strategic recommendations. Partnering closely with R&D and cross functional stakeholders, you'll help define future product concepts, target product profiles and innovation roadmaps that support long term business growth. As opportunities move through the development process, you will act as a trusted advisor who brings people together, challenges thinking when required and ensures customer needs remain at the heart of investment and product development decisions. What will you need to be successful? Success in this role comes from combining deep customer curiosity with strategic thinking and the ability to influence innovation across a complex global organisation. You'll be comfortable navigating ambiguity, drawing conclusions from multiple sources of information and building credibility with both healthcare professionals and senior internal stakeholders. We recognise that exceptional candidates may come from a variety of backgrounds. You may have developed your expertise within upstream marketing, customer insight, market research, product strategy, innovation, product management or commercial roles where customer needs directly informed product development and investment decisions. Key requirements include: • Significant experience within the medical device industry, ideally gained in areas such as upstream marketing, customer insight, product strategy, innovation management, product management, market development or adjacent functions. • Proven ability to engage healthcare professionals, surgeons, clinicians and key opinion leaders to uncover meaningful customer insights and translate those insights into product development opportunities, strategic recommendations and business cases. • Experience working closely with innovation, product development or R&D teams, helping to shape future products by translating customer, market and clinical needs into clear requirements and priorities. • Strong commercial and analytical judgement with the ability to interpret complex information, identify patterns and opportunities, and convert insight into compelling recommendations that influence decision making. • Exceptional stakeholder management and influencing skills, with the confidence to collaborate with and constructively challenge senior leaders whilst building alignment across marketing, commercial, R&D and operational functions. • Experience operating within global or multinational organisations would be advantageous, particularly where customer insight, innovation and product development are closely connected. You. Unlimited. We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve. Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Employee Inclusion Groups on our website (www.smith-nephew.com) Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options, and a car allowance. Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities! Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship. Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts. For US Applicants: The anticipated base compensation range for this position is $157,500 - $292,250 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as We anticipate the application window for this opening to close on 26.10.2026. Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer.

Support regional sales leadership with reporting, process execution, and operational excellence. | Bachelor's degree and 1-3 years sales operations experience with CRM and strong analytical skills. | Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Join a high impact Sales Operations team where you will play a pivotal role in enabling regional sales leaders to focus on what matters most, driving growth and delivering value to customers. As a Regional Sales Operations Analyst, you will partner directly with senior sales leadership, ensuring seamless execution of critical processes while driving operational excellence across the region. This is an opportunity to build visibility, influence decision making, and make a measurable impact in a fast paced, collaborative environment. What will you be doing? • Acting as the primary Sales Operations partner to an Area Vice President and regional sales leadership team • Delivering weekly, monthly and quarterly reporting, insights and performance summaries to drive decision making • Supporting regional operating cadences and coordinating QBR and planning materials • Managing onboarding and offboarding processes including territory alignment, system access and compliance controls • Executing territory and alignment changes while ensuring CRM accuracy and clear field communication • Serving as the first point of contact for regional pricing requests and coordinating approvals with Finance and Sales leadership • Supporting customer pricing inquiries, data validation and ensuring accurate system updates • Partnering cross functionally with Sales, Finance, HR, IT and Sales Systems to resolve operational needs • Tracking, managing and resolving operational requests while identifying opportunities for process improvement • Driving compliance reviews and ensuring alignment with internal agreements and policies What will you need to be successful? • Bachelor's degree required • 1 to 3 years of experience in Sales Administration, Sales Operations or a related field • Experience working with CRM platforms, ideally Salesforce • Proven ability supporting sales leadership teams in a fast paced environment • Strong analytical, organizational and communication skills • Ability to manage multiple priorities with attention to detail and data accuracy • Experience in MedTech, Life Sciences or complex B2B environments is preferred • Exposure to pricing or contracting processes and advanced Excel or dashboarding tools is a plus Locations: Remote based but need to be located in the following regions Northeast (Andover, MA); South (Florida or Texas DFW or Austin), Central (MN, IN, MI), West (CA, AZ) Travel Requirements: Up to 20% regionally, as needed You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.     Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day   Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program  Flexibility: Hybrid Work Model (For most professional roles)   Training: Hands-On, Team-Customized, Mentorship   Extra Perks: Discounts on fitness clubs, travel and more! The anticipated base compensation range for this position is $60,000 - $75,000 USD annually (or hourly) The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP. Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer.