SMB Team

SMB Team

7 open positions available

1 location
1 employment type
Actively hiring
Full-time

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Showing 7 most recent jobs
SMB Team

GoSMB B2B Marketing Director

SMB TeamAnywhereFull-time
View Job
Compensation$115K - 115K a year

Lead and execute comprehensive marketing campaigns, optimize performance, and manage multi-channel marketing efforts. | Extensive experience in digital marketing, paid media, marketing automation, and team leadership, with a proven track record in launching new products or entering new markets. | The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide, and we are looking for an GoSMB Marketing Director to join our team! This role exists to spearhead the SMB Team’s entry into non-legal business segments by building a high-growth marketing engine. The Director will be responsible for adapting, refining, and expanding upon the marketing playbook that has resulted in great success for SMB Team Legal. As a strategic leader and hands-on executor, this person will refine brand positioning, launch multi-channel lead generation campaigns, and own the full funnel from initial ad spend to lead nurturing and performance analysis. WHAT'S IN IT FOR YOU? 📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S. 🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. ☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. 💡 EDUCATION – Team member education and learning budget on courses, events and books. 🌴 FUN – Company activities, outings, and retreats. 💲 INVESTMENTS – 401(k) with a 3% Match. 💻 WORK STYLE – WFH or come to the office. The choice is yours! The salary for this role is $115,000. Responsibilities Hands-on full-stack execution: Paid Media: Design, launch, and measure paid ad campaigns, optimizing for scale and efficiency, while overseeing an ad buying agency and funnel builder. Email and SMS: Design, executive and optimize email and SMS campaigns, while managing lists, consent, and workflows. Content and Social: Create and execute a content calendar that spans from website content (ex. blogs, downloads) to organic social media posts to sales assets. Creative Assets:. Oversee the creation of videos, static ads, collateral, and other creative assets used across marketing efforts to drive response. Analytics and Optimization: Track, report, and analyze results, while continuously raising the bar on performance by gaining efficiencies and lowering CAC. PR & Awareness: Identify and test low-cost PR and earned media opportunities to build brand credibility and grow the database Operations and Enablement: Resource Management: Allocate work to VAs and agencies to maintain high output Sales Enablement: Partner with sales on each step of the sales funnel to drive client volume Multi-Channel Campaign Lifecycle Management: Oversee pilot and evergreen programs, ensuring they are operationalized for long-term sustainability. AI Integration: Leverage AI across all initiatives, while maintaining brand quality. Strategy: Market research: Research and partner closely with Sales and Client Services to create messaging that resonates with target audiences Always be testing: Concept and execute new funnels, customer journeys, copy, etc. to maximize conversion Creative Iteration: Partner with our creative team to continuously refresh ad copy, headlines, and visual assets based on performance data and emerging market trends. Budget management and optimization: Manage a monthly budget to optimize outcomes and hit KPI targets 10+ years of Marketing experience, preferably mostly within B2B, with a proven track record in a "full-stack" or "growth" role within a small-to-midsize business Must have experience launching new products and/or entering new markets Ability to both strategize at 30,000 feet and execute at 1 foot (doing the work yourself) Proactive, "owner" mentality with a bias for action and experimentation Advanced analytics and data background. Ability to turn data into insights and outcomes. Experience managing budgets of 5-6 figures per month Expert level proficiency in paid media, particularly paid social, and marketing funnels Advanced expertise in CRM/Marketing automation Excellent copywriter capable of adjusting brand voice for different audiences and channels Experience leading teams of at least 1-2 people Strong marketing operations and project management skills Intermediate+ expertise in HubSpot Marketing, particularly Marketing Hub The SMB Team is a rapidly growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry. Bottom Line: We change lives. The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

Market research
Consumer insights
New product development
Direct Apply
Posted 18 days ago
SMB Team

GoSMB Marketing Director

SMB TeamAnywhereFull-time
View Job
Compensation$115K - 115K a year

Lead and execute multi-channel marketing campaigns, optimize performance, and leverage AI to grow the brand and client base. | Extensive experience in full-stack marketing, product launches, entering new markets, managing large budgets, and leading teams, with proficiency in paid social, marketing funnels, and marketing automation. | The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide, and we are looking for an GoSMB Marketing Director to join our team! This role exists to spearhead the SMB Team’s entry into non-legal business segments by building a high-growth marketing engine. The Director will be responsible for adapting, refining, and expanding upon the marketing playbook that has resulted in great success for SMB Team Legal. As a strategic leader and hands-on executor, this person will refine brand positioning, launch multi-channel lead generation campaigns, and own the full funnel from initial ad spend to lead nurturing and performance analysis. WHAT'S IN IT FOR YOU? 📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S. 🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. ☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. 💡 EDUCATION – Team member education and learning budget on courses, events and books. 🌴 FUN – Company activities, outings, and retreats. 💲 INVESTMENTS – 401(k) with a 3% Match. 💻 WORK STYLE – WFH or come to the office. The choice is yours! The salary for this role is $115,000. Responsibilities Hands-on full-stack execution: Paid Media: Design, launch, and measure paid ad campaigns, optimizing for scale and efficiency, while overseeing an ad buying agency and funnel builder. Email and SMS: Design, executive and optimize email and SMS campaigns, while managing lists, consent, and workflows. Content and Social: Create and execute a content calendar that spans from website content (ex. blogs, downloads) to organic social media posts to sales assets. Creative Assets:. Oversee the creation of videos, static ads, collateral, and other creative assets used across marketing efforts to drive response. Analytics and Optimization: Track, report, and analyze results, while continuously raising the bar on performance by gaining efficiencies and lowering CAC. PR & Awareness: Identify and test low-cost PR and earned media opportunities to build brand credibility and grow the database Operations and Enablement: Resource Management: Allocate work to VAs and agencies to maintain high output Sales Enablement: Partner with sales on each step of the sales funnel to drive client volume Multi-Channel Campaign Lifecycle Management: Oversee pilot and evergreen programs, ensuring they are operationalized for long-term sustainability. AI Integration: Leverage AI across all initiatives, while maintaining brand quality. Strategy: Market research: Research and partner closely with Sales and Client Services to create messaging that resonates with target audiences Always be testing: Concept and execute new funnels, customer journeys, copy, etc. to maximize conversion Creative Iteration: Partner with our creative team to continuously refresh ad copy, headlines, and visual assets based on performance data and emerging market trends. Budget management and optimization: Manage a monthly budget to optimize outcomes and hit KPI targets 10+ years of Marketing experience, with a proven track record in a "full-stack" or "growth" role within a small-to-midsize business Must have experience launching new products and/or entering new markets Ability to both strategize at 30,000 feet and execute at 1 foot (doing the work yourself) Proactive, "owner" mentality with a bias for action and experimentation Advanced analytics and data background. Ability to turn data into insights and outcomes. Experience managing budgets of 5-6 figures per month Expert level proficiency in paid media, particularly paid social, and marketing funnels Advanced expertise in CRM/Marketing automation Excellent copywriter capable of adjusting brand voice for different audiences and channels Experience leading teams of at least 1-2 people Strong marketing operations and project management skills Intermediate+ expertise in HubSpot Marketing, particularly Marketing Hub The SMB Team is a rapidly growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry. Bottom Line: We change lives. The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

Marketing Strategy
Paid Media Campaigns
Content Creation
Analytics & Optimization
CRM & Marketing Automation
Direct Apply
Posted 18 days ago
ST

High Ticket Sales Manager

SMB TeamAnywhereFull-time
View Job
Compensation$125K - 220K a year

Manage and train a sales team to meet KPIs, analyze data for insights, and ensure CRM accuracy. | Requires 6+ years in sales, 4+ as a sales rep, 2+ as a manager, managing teams of 5 or more, with experience in digital marketing or coaching preferred. | Are you someone who loves helping train and manage a successful sales team? Do you enjoy holding others accountable so everyone hits their goals and sales targets? If you answered "yes" to both of these questions, keep reading. The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Sales Manager to join our team! WHAT'S IN IT FOR YOU? 📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S. 🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. ☀️ UNLIMITED VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. 💡 EDUCATION – Team member education and learning budget on courses, events and books. 🌴 FUN – Company activities, outings, and retreats. 💲 INVESTMENTS – 401(k) with a 3% Match. 💻 WORK STYLE – WFH or come to the office. The choice is yours! The salary for this role is $125,000 with an OTE of $220,000. Responsibilities: • Drive results - ensuring the team hits all KPI targets • Manage dashboards/KPI’s - provide insights and forecasts to the leadership team. • Ensure CRM Accuracy - inspect processes to ensure all are followed to provide accurate data • Ensure all sales call processes are followed including the use of discovery and proposal decks, as well as the use of Fathom.ai to record all calls • Team training - this includes group and one/one training, daily role play sessions in huddles, call shadowing, etc. • Collaborate with and provide feedback to: Marketing, Sales Ops, and BDR/SDR Manager — to ultimately drive results • Do review and 3rd party touch (with did-not-hire survey) for all non-closed deals of qualified prospects Requirements • 6+ years in sales • At least 4 years as sales representative • At least 2 years as sales manager (can include assistant manager/team lead) • Documented success in both roles above • Experience managing team of at 5 or more • Data-driven and ability to provide valuable and actionable insights from data • Experience working with HubSpot is a plus • Experience with inbound and outbound sales strategies, including experience building sequences and scripting for both • Experience above must be in business services in a B2B environment • Must have experience selling intangible services (sold the invisible) • Services sold must be recurring revenue on 12 month contracts • Must have experience in all of the above in an outbound environment • Experience selling digital marketing and/or coaching is preferred • Local to Philly is preferred, but not mandatory. If local, two days in the office per week would be highly desired. It's challenging. It's fast-paced. Your job description may change. But the rewards of accomplishment are amazing! Benefits SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry. Bottom Line: We change lives. Want proof? Read our Google My Business reviews. There are three parts to our business. Educational Branding, Marketing Services, and Group Coaching. The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

Sales Management
B2B Sales
CRM (HubSpot experience is a plus)
Verified Source
Posted 21 days ago
SMB Team

High Ticket Sales Manager

SMB TeamAnywhereFull-time
View Job
Compensation$125K - 220K a year

Manage and train a sales team to meet KPIs, analyze data for insights, and ensure sales processes are followed. | At least 6 years in sales, 4 years as a sales rep, 2 years as a sales manager, experience managing teams of 5 or more, and experience in B2B services with recurring revenue. | Are you someone who loves helping train and manage a successful sales team? Do you enjoy holding others accountable so everyone hits their goals and sales targets? If you answered "yes" to both of these questions, keep reading. The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Sales Manager to join our team! WHAT'S IN IT FOR YOU? 📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S. 🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. ☀️ UNLIMITED VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. 💡 EDUCATION – Team member education and learning budget on courses, events and books. 🌴 FUN – Company activities, outings, and retreats. 💲 INVESTMENTS – 401(k) with a 3% Match. 💻 WORK STYLE – WFH or come to the office. The choice is yours! The salary for this role is $125,000 with an OTE of $220,000. Responsibilities: • Drive results - ensuring the team hits all KPI targets • Manage dashboards/KPI’s - provide insights and forecasts to the leadership team. • Ensure CRM Accuracy - inspect processes to ensure all are followed to provide accurate data • Ensure all sales call processes are followed including the use of discovery and proposal decks, as well as the use of Fathom.ai to record all calls • Team training - this includes group and one/one training, daily role play sessions in huddles, call shadowing, etc. • Collaborate with and provide feedback to: Marketing, Sales Ops, and BDR/SDR Manager — to ultimately drive results • Do review and 3rd party touch (with did-not-hire survey) for all non-closed deals of qualified prospects • 6+ years in sales • At least 4 years as sales representative • At least 2 years as sales manager (can include assistant manager/team lead) • Documented success in both roles above • Experience managing team of at 5 or more • Data-driven and ability to provide valuable and actionable insights from data • Experience working with HubSpot is a plus • Experience with inbound and outbound sales strategies, including experience building sequences and scripting for both • Experience above must be in business services in a B2B environment • Must have experience selling intangible services (sold the invisible) • Services sold must be recurring revenue on 12 month contracts • Must have experience in all of the above in an outbound environment • Experience selling digital marketing and/or coaching is preferred • Local to Philly is preferred, but not mandatory. If local, two days in the office per week would be highly desired. It's challenging. It's fast-paced. Your job description may change. But the rewards of accomplishment are amazing! SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry. Bottom Line: We change lives. Want proof? Read our Google My Business reviews. There are three parts to our business. Educational Branding, Marketing Services, and Group Coaching. The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

Sales Management
B2B Sales
CRM (HubSpot experience is a plus)
Verified Source
Posted 22 days ago
SMB Team

Fractional COO (Full Time Role)

SMB TeamAnywhereFull-time
View Job
Compensation$125K - 135K a year

Provide strategic operational guidance and mentorship to law firms, develop processes, and serve as an accountability partner. | Over 10 years of leadership experience managing teams, with at least 3 years working directly with law firms or in a coaching/consulting capacity, and experience managing operations for a company with at least $5M in annual revenue. | Do you enjoy working with multiple clients at once? Do you like the idea of Fractional COO work but don't want the hassle of running a business? SMB Team is seeking an internal, FULL TIME HIRE who can serve as part of our team of Fractional COOs to our portfolio of law firm owner clients. The ideal candidate will have a strong understanding of operational management (preferably within the legal industry) and the ability to provide strategic insights and guidance to improve operational performance and support growth. This is an excellent opportunity for a seasoned operations professional looking to make a significant impact in a dynamic, fast-paced environment. Taking a consultative approach, our Fractional COO’s will help law firms get to the next level of the Lawyer Legacy Staircase by helping them build the team and processes necessary to allow them to have a self-managing firm. Our Fractional COO program improves law firm's processes, boosts team performance, and helps implement best practices to keep operations smooth and profitable. They assist with hiring, delegating, and managing employees. Additionally, they guide law firms on scaling their practice, managing projects, and achieving long-term goals, all without the high cost of a full-time COO. A key part of our program is mentorship, where our experienced COOs share their knowledge and skills, ensuring lasting improvements and continued growth for our law firms. WHAT'S IN IT FOR YOU? 📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S. 🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. ☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. 💡 EDUCATION – Team member education and learning budget on courses, events and books. 🌴 FUN – Company activities, outings, and retreats. 💲 INVESTMENTS – 401(k) with a 3% Match. 💻 WORK STYLE – WFH or come to the office. The choice is yours! The salary for this role is $125,000 - $135,000 annually depending on experience. Key Responsibilities: .Work with multiple law firms as a COO on a fractional basis, anywhere from 5-17 hours per month per firm by being the right-hand to the leadership of the firm. Provide advice and strategy input for clients on all aspects of their business. Develop and streamline processes. Assist in establishing reports and KPIs. Be an accountability partner, mentor, and knowledge sharer for the firms you are working with. Communicate the service to potential clients through sales. As needed, present and assist at workshops, events, and weekly sessions. 10+ years experience in a leadership role having managed at least 3 direct reports and a total of at least 10 team members. 3+ years experience working at a law firm or working directly with a law firm in a coaching, consulting or fractional capacity. Must have created and managed operations for a company doing at least $5M in annual revenue and have experience managing the budget of that company. Must have proficient level skills in Google and Microsoft programs. Must be highly organized, adaptable, and a self starter. Must have the ability to advise on strategy based on operations, technology, and financials. Must have excellent communication skills (verbal and written.) Skilled in sales. Must be able to think outside the box and be an excellent problem solver. Familiarity with CRMs, CMS, intake software, and accounting software. Ability to travel as needed to clients and for Quarterly Workshops. EOS Integrator experience preferred. SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry. Bottom Line: We change lives. Want proof? Read our Google My Business reviews. The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

Operational Management
Strategic Planning
Process Improvement
Direct Apply
Posted 23 days ago
SMB Team

Paid Social Media Specialist

SMB TeamAnywhereFull-time
View Job
Compensation$Not specified

The Paid Social Media Specialist will strategize and execute social media advertising campaigns tailored to client needs. They will monitor campaign performance and collaborate with account managers to identify opportunities for client success. | Candidates should have 3-5 years of experience in social media advertising, particularly on Facebook, and a strong understanding of various advertising platforms. Knowledge of key performance metrics and the ability to pitch campaign strategies are essential. | Do you love building successful social media advertising campaigns through multiple platforms? Do you enjoy managing existing campaigns to implement optimizations that improve client performance? If you answered "yes" to these questions, keep reading. The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Social Media Advertising Specialist to join our team! WHAT'S IN IT FOR YOU? 📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S. 🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. ☀️ UNLIMITED VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. 💡 EDUCATION – Team member education and learning budget on courses, events and books. 🌴 FUN – Company activities, outings, and retreats. 💲 INVESTMENTS – 401(k) with a 3% Match. 💻 WORK STYLE – WFH or come to the office. The choice is yours! The salary for this role is $60,000 annually. Key Responsibilities: Strategize client social media advertising campaigns and propose a strategy based on clients’ needs. Design, setup, and execute successful paid social campaigns using a variety of channels: Facebook, Instagram, LinkedIn. Build and monitor audiences used for remarketing campaigns. Create lead forms and set-up Zapier integrations through client campaigns. Craft compelling ad copy that connects with the audience. Manage assigned client accounts by overseeing the client social media campaigns to ensure they are performing well and are tailored to the clients’ needs. Work closely with account managers and internal services teams to identify new opportunities for client success. Monitor client campaign performance weekly and analyze raw data to formulate insights for client strategy. Stay current on the latest industry trends to implement best practices and ensure our client performance is top-of mind. Meet with clients to discuss campaign performance and offer solutions to improve social media strategy. Work closely with Facebook Support to submit tickets for client issues and get them resolved. Create and manage multiple campaign types (lead generation, remarketing, traffic, brand awareness, etc.) 3-5 Years of Social Media Advertising Experience (Facebook, a must). Deep understanding of social media advertising platforms (Meta, TikTok, LinkedIn). Experience handling thousands of dollars in client advertising spend. Strong knowledge of different types of campaigns on social advertising platforms. Strong experience pitching client campaign strategies. Knowledge of key performance metrics and reporting. It's challenging. It's fast-paced. Your job description may change. But the rewards of accomplishment are amazing! SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry. Bottom Line: We change lives. Want proof? Read our Google My Business reviews. There are three parts to our business: Educational Brand: We currently run the most prominent talk show in the legal industry. Every week, we get hundreds of lawyers on our webinars by interviewing top thought leaders (as seen on our YouTube). The goal is to become THE source of education for lawyers. Marketing Services: We offer a full suite of marketing services to our clients, including PPC, SEO, Website Design, Video, and Social Media management. Our goal is to scale our services business to over $15M in revenue in 2023. Coaching Services: We have a rapidly-growing, Philadelphia-based coaching program for lawyers. In our first year, we built our coaching business into a multi-seven-figure business. Our program has been identified as the most comprehensive coaching program for attorneys, and we plan to double the size of our clients in the next year. The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

Social Media Advertising
Campaign Strategy
Audience Building
Ad Copywriting
Client Management
Data Analysis
Industry Trends
Client Communication
Facebook Support
Lead Generation
Remarketing
Traffic Campaigns
Brand Awareness
PPC
SEO
Website Design
Direct Apply
Posted 5 months ago
SMB Team

Digital Marketing Account Manager (Client Facing)

SMB TeamAnywhereFull-time
View Job
Compensation$75K - 80K a year

Manage client accounts, strategize marketing services, communicate results, and identify service improvements for digital marketing clients. | 3-5 years digital marketing agency experience, SEO + PPC or SEO + Social experience, strong interpersonal and communication skills, and ability to manage client expectations. | Do you love working with digital marketing clients to help them get real results? Do you have a confident personality that allows you to make strong, positive connections with clients quickly? If you answered "yes" to these questions, keep reading. The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Client Experience Specialist to join our team! WHAT'S IN IT FOR YOU? 📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S. 🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. ☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. 💡 EDUCATION – Team member education and learning budget on courses, events and books. 🌴 FUN – Company activities, outings, and retreats. 💲 INVESTMENTS – 401(k) with a 3% Match. 💻 WORK STYLE – WFH or come to the office. The choice is yours! The salary for this role is $75,000 - $80,000 annually. Key Responsibilities: • Manage an assigned portfolio of accounts by overseeing the client services to ensure they are performing well, on-time, and implemented to the clients’ needs. • Work with the clients and their staff to make strategy decisions and pivots (this may mean pushing back on the clients’ requests if it won’t actually get them the results they are looking for, we are the experts!) • Work with our internal services teams to strategize for the clients’ needs. • Identify areas where the clients’ services are lacking and offer proposed solutions to fill those gaps, including upgrading their services to higher tiers. • Coordinate and execute monthly reporting calls with the client . • Over-communicate with clients in an effective and clear manner regarding the work being performed and results achieved. • 3-5 years of experience working at a digital marketing agency. • Experience working in the legal industry is a plus. • A deep understanding of digital marketing services and strategies. • Experience with Google Ads. Local Service Ads and Facebook Ads are a plus. • Proven track record in managing client accounts • Excellent communication skills and ability to manage client expectations. We don’t expect you to be the next great novelist or public speaker, but we do expect you to be able to effectively communicate information that may not be familiar to our clients. • MUST have strong interpersonal skills. We are looking for individuals who can build great relationships with our clients. • A keen eye for detail that zealously looks for any areas of improvement in your communications, the client’s results, and our processes. • Solid organization skills so that you can effectively manage your daily, weekly, and monthly to-do list. • Proactive and resourceful in all aspects of your role. • Be able to work well in a fast-paced environment and adapt to frequent changes. • SEO + PPC or SEO + SOCIAL experience is required. It's challenging. It's fast-paced. Your job description may change. But the rewards of accomplishment are amazing! SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry. Bottom Line: We change lives. Want proof? Read our Google My Business reviews. The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

Client Account Management
Digital Marketing Services
SEO
PPC
Google Ads
Facebook Ads
Communication
Organization
Interpersonal Skills
Verified Source
Posted 6 months ago

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