SM

Smartsheet

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SM

Regional Vice President, Enterprise - SLED

SmartsheetAnywhereFull-time
View Job
Compensation$198K - 269K a year

Lead and develop a high-performing enterprise SaaS sales team, drive growth in State and Local Government and Education accounts, and develop strategic relationships with C-level executives. | Minimum 7 years of leading enterprise SaaS sales teams, proven track record of exceeding sales objectives, experience in government and education sectors, and familiarity with sales methodologies like MEDDICC. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a proven enterprise SaaS sales leader to develop and scale the segment within the Large Enterprise Public Sector/Verticals sales organization. You will be responsible for continuing to refine the sales strategy to accelerate growth across a defined number of high-growth State/Local Government and Education customers. Leading the efforts of creating account strategies, refining sales plays, expanding executive relationships, incorporating the customer journey and selling high value solutions are essential success factors of this role. These elements need to be synthesized into a cohesive strategy that supports accelerating growth in software and services bookings across the segment. You have a proven track record of consistently exceeding sales goals with solid leadership, partnership mindset, tenacity, accountability, high energy, integrity, and discipline. As Regional Vice President, you will consistently exceed objectives and lead a high performing enterprise sales organization. As a leader on this team, you will play a crucial role in making Smartsheet the Intelligent Work Management market leader across State, Local Government and Education Accounts. You will report to the VP, Large Enterprise, North American Public Sector and Verticals and be based in the US. You Will: Recruit, hire and develop a high performing enterprise SaaS sales team, including Regional Directors, Account Executives and Enterprise Sales Representatives Drive strategy and lead the team to consistently exceed quarterly and annual sales objectives Develop and lead the plan to significantly increase the number of Smartsheet senior executive relationships with C-level executives Develop trust-based relationships with leaders across the business, including Product & Engineering, Marketing, Finance, Operations, Sales Engineering and Customer Excellence Success Develop pricing/packaging and product competences in order to play leadership role in structuring, pursuing and winning large, complex deals Successfully develop and execute across all disciplines of sales management, including Account/Territory/Opportunity planning, sales methodology execution, forecasting and professional development Be a coach to Regional Directors and Account Executives in the execution of a solution-based sales process encompassing multiple groups within State and Local Government and Education Accounts Proactively identify and champion solutions to address issues that inhibit growth Actively use our core applications to manage business, including Smartsheet, Salesforce.com, Chorus, Tableau, LinkedIn, DiscoverOrg and others Travel 30-50% You Have: Demonstrated track record of exceeding sales objectives leading enterprise SaaS sales teams by winning new business and driving substantial growth in State and Local Government and Education Accounts Proven ability to drive sales teams in executing land and expand sales strategies to predictably expand accounts, culminating in being chosen as an enterprise standard Demonstrated competence in effectively engaging and developing value based relationships with State and Local Government and Education Accounts Minimum of 7 years experience, including second line management, leading strategic software, preferably Key Account SaaS, teams 10+ years of experience in the software industry with recent enterprise SaaS experience, preferably on the business applications side (selling to sales, marketing, HR, finance, manufacturing) Excellent interpersonal skills and the ability to multitask, work cross-functionally within the organization, and thrive in a collaborative environment Demonstrated sales methodologies (e.g. MEDDICC) Experience working in a fast-paced, evolving, high growth company Bachelors (BA/BS) degree or MBA preferred Current US Perks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $197,500—$268,750 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Enterprise SaaS sales
Strategic account management
Leadership and team development
Relationship building with government and education sectors
Sales methodology (e.g., MEDDICC)
Direct Apply
Posted 4 days ago
SM

Corporate Counsel I

SmartsheetAnywhereFull-time
View Job
Compensation$98K - 128K a year

Negotiate, draft, and review commercial agreements, advise on legal issues, and support business operations. | 2-4 years of legal experience in technology contracts, JD from an accredited law school, active state bar membership, and strong interpersonal and strategic skills. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is seeking a talented Corporate Counsel to join its collaborative legal team. We are looking for a highly capable and motivated individual with strong interpersonal skills to assist us in supporting our commercial contracting functions along with additional duties to support other parts of the business as needed. This position reports to the Director of Legal and is remote eligible. Ideal candidate reside within the Pacific or Mountain time zones. Duties and Responsibilities: Negotiate, draft, and review commercial agreements (both customer/sales and vendor/buy-side) including agreements concerning online subscription software, data privacy and processing, intellectual property use, and professional services. Provide strategic and practical legal advice to teams globally across the company including sales and procurement. Collaborate with all members of the legal team across office locations and global time zones, including attorney and non-attorney personnel. Contribute to the continuous improvement of document templates, alternate language playbooks, and internal resource documents. Deliver training and guidance to employees on legal issues, best practices, and company policies. Support general business operations by responding to requests for assistance from across the company as needed. Complete special projects as requested. Requirements: 2-4 years of relevant legal experience, preferably in-house at a cloud software company. 2+ years of experience drafting and negotiating technology contracts such as software licenses, software-as-a-service (SaaS) agreements, software development agreements, and professional services agreements. JD from an accredited law school and an active member of a state bar. Experience advising business teams on a variety of issues relevant to commercial contracts including working directly with sales representatives on issues relevant to customer contracts. Ability to analyze problems and recommend practical solutions that balance legal and business risks. Skilled at developing strong working relationships with other business units despite competing priorities and interests. Aptitude and disposition to uphold company’s business standards and risk tolerance. Excellent interpersonal skills, business judgment, and strategic thinking. Flexible with a service-oriented mentality. Persistent attention to detail. Able to operate in a fast-paced environment that places a high premium on excellence, execution, and teamwork. Current US Perks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $97,500—$127,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Employment law
Contract negotiation
Legal advising
Policy development
Workplace investigations
Direct Apply
Posted 7 days ago
SM

Sr. Technical Project Manager

SmartsheetAnywhereFull-time
View Job
Compensation$123K - 160K a year

Manage technical project scope, schedule, budget, and client relationships while overseeing custom development, integrations, and data migration for Smartsheet implementations. | 7+ years in customer-facing professional services roles, experience managing large billable projects, formal project management tools, strong communication skills, Lean or Six Sigma certification preferred, and willingness to travel. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. As a Sr Technical Project Manager at Smartsheet, you will play a crucial role in the successful delivery of complex technical engagements. You will work with Customers, Account and PS Delivery teams, primarily overseeing engagements where Solutions Architects and Front End Developers are developing, building, testing, and deploying custom solutions for our customers. This role requires a strong understanding of the technical aspects of a project, the ability to manage the project lifecycle, and the skill to communicate effectively with both technical teams and customers. You Will: Manage all aspects of technical projects, including scope, schedule, budget, and client relationships. Drive the technical delivery of custom development, integrations, and data migration elements of a Smartsheet implementation. Proactively identify and manage project risks and issues, ensuring smooth project execution. Work with Consultants, Solutions Architects & Front End Developers who are converting business requirements into solutions. Serve as a point of contact for stakeholders, providing clear and concise updates on project status. Act as a liaison between the customer and the technical team. Ensure that engagements conclude with delighted clients that are willing to be referenced for new potential clients Handle multiple strategic engagements simultaneously Proactively mitigate and handle critical customer concerns and at-risk accounts; communicate optimally and appropriately with internal and external leaders and executives. Ensure quality and time management processes are followed by the team (e.g., change controls, time card submissions) Help to document best practices in developing and deploying Smartsheet solutions Liaison with necessary teams within Smartsheet to achieve the above items You Have: At least 7+ years of experience in customer-facing positions in a professional services organization Experience overseeing large billable projects for external customers Experience with modern services deployment methodologies, with emphasis on software design and development Use of formal project management tools Passion for working with leading-edge, web-based technologies and a desire to understand Smartsheet’s benefits, values, use cases, and business and technical elements Desire to work in a collaborative environment to promote and improve team performance Strong analytical skills regarding client and project management issues Strong organizational skills with an ability to manage competing client demands Ability to interact and communicate with CxO-level personnel Excellent communication and interpersonal skills Lean or Six Sigma certification is desirable Bachelor’s degree in MIS, CIS, CS, or equivalent combination of relevant work experience and education Willing to travel periodically (up to 20-30%) based on customer and business needs Authorization to work in the U.S. for any employer on an ongoing basis 1+ years Smartsheet Consulting experience, leading customer-facing engagements in the enterprise space Current US Perks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $122,500—$160,000 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Project Lifecycle Management
Customer Success
Account Management
Stakeholder Communication
Risk Mitigation
Workflow Automation
Lean Six Sigma
Agile Project Management
CRM Management
Reporting & Analytics
Direct Apply
Posted 3 months ago
Smartsheet

UX Research Ops Specialist II (Remote Eligible)

SmartsheetAnywhereFull-time
View Job
Compensation$110K - 144K a year

Manage participant recruitment cycles, streamline research operations processes, support tools and vendors, ensure compliance, and enable research teams through training and documentation. | Experience in UX/Product/Design Operations or related roles, strong organizational and communication skills, proactive stakeholder engagement, hands-on recruitment experience, and a continuous improvement mindset. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Scale the impact of UX research at Smartsheet. At Smartsheet, insights fuel innovation. Our UX Research team brings those insights to life, and our Research Operations practice makes that possible. As a UX Research Operations Specialist II, you’ll create the systems, tools, and processes that help researchers deliver impact at scale. You’ll partner with researchers, designers, and product teams to streamline recruitment, improve knowledge sharing, and ensure our practice runs smoothly. This is a chance to grow within an evolving function, strengthen our operational backbone, and help shape how research informs products used by millions. You will report to our UX Research Director, who is located remotely, and you may work from anywhere in the US where Smartsheet is a registered employer. You Will • Run participant recruitment: Manage full recruitment cycles (targeting, screening, scheduling) while maintaining databases and improving tools. • Streamline processes: Collaborate with your manager and team to prioritize initiatives, refine roadmaps, and make incremental improvements to workflows, policies, and governance. • Support tools and vendors: Help procure, manage, and evaluate research tools and platforms; coordinate with vendors as needed. • Ensure compliance: Support adherence to privacy, legal, and ethical standards in recruitment, data handling, and governance practices. • Enable teams: Create templates, guides, and training resources to help researchers and partners self-serve operational needs. • Own and organize: Take initiative on operational tasks, manage complex project documentation, and ensure knowledge is systematically stored and accessible. • Communicate with impact: Share complex information clearly, adapt presentations to different audiences, and establish yourself as the go-to partner for research operations. • Track resources: Contribute to budget tracking for research tools, vendors, and participant expenses. You Have • Experience in UX Research Operations, Product Operations, or Design Operations (or a closely related operational/enablement role). • Strong organizational skills for managing workloads and documentation, with a track record of taking initiative and delivering consistently. • Clear communication skills—able to simplify complexity, share updates confidently, and adapt presentations for different audiences. • Proactive stakeholder engagement and the ability to earn trust across teams. • Hands-on experience with participant recruitment cycles and familiarity with research tools, platforms, and vendor management. • Comfort with compliance in participant recruitment, data handling, and governance practices. • A mindset for continuous improvement—always seeking ways to optimize and scale processes. Current US Perks & Benefits • HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $110,000 - $143,750 USD Get To Know Us At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

UX Research Operations
Participant Recruitment
Process Improvement
Vendor Management
Compliance
Stakeholder Engagement
Communication
Verified Source
Posted 3 months ago
Smartsheet

Sr. Director, Customer Outcomes Journey

SmartsheetAnywhereFull-time
View Job
Compensation$205K - 265K a year

Lead and expand a professional services practice focused on value/outcome consulting, drive enterprise-scale adoption of Smartsheet platform, manage P&L and strategic growth, and evangelize digital transformation and no-code solutions. | 10+ years in pre/post-sales leadership and management consulting, 5+ years leading professional services or sales practice in SaaS, executive experience managing enterprise consulting services, strong team leadership, consultative and presentation skills, and willingness to travel. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is seeking a dynamic leader to expand our Value/Outcome Consulting delivery practice as part of the Customer Outcomes Journey group. In this role you will inspire our Customers and Smartsheet employees alike to think differently about how to manage Dynamic Work and enterprise solutions that empower everyone to drive meaningful change. This role provides an incredible opportunity to be part of the excitement of a fast-paced growth company and to be a critical player in a broader industry shift in the world of work. The role will involve leading a world-class professional services team that provides service offerings that encompass disciplines such as Value Engineering, Outcome/Solution Selling, Organizational Adoption, Digital Transformation Strategy and the No-Code movement. You will report to the Vice President, Customer Outcomes Journey. You will: Evolve & expand a world-class professional services practice • Define, build and enhance our offerings, resource job family and customer-facing sales / delivery materials and a world-class online presence • Shepard the delivery of COJ engagements to successful completion, and continuous improvement through rapid experimentation and iteration • Recruit and retain a diverse team of specialized skills that encompass: Value Engineering, Solution Selling, Technology Strategy, Application Rationalization & Modernization, enterprise-wide Technology Adoption and No Code/Low Code development Accelerate the transformation of Smartsheets’ GTM & customer outcomes lifecycle • Manage the short-term and long-term P&L of the practice and develop a 3 year strategic vision that creates sustainable ARR bookings growth & COJ attach /utilization • Anchor, enable and evangelize multiple East-West value initiatives across Marketing, Sales Enablement, Customer Success & Professional Services • Double the COJ delivery footprint across multiple customers segments (Key, Strategic, Commercial accounts) and negotiate engagement volume/outcome targets with Sales Leadership • Enhance multiple customer-facing delivery motions such as CXO Value Perspectives, Business Cases, Outcome Discovery Workshops and Value Realization Lead and support Customers to enterprise-scale adoption of the Smartsheet platform • Create demand for COJ Workshops that expand customer’s Dynamic Work platform aspirations and increase average deal size by a factor or 3-5X • Create thought leadership that enables Senior Executives to become evangelists of Dynamic Work, User-Driven Development & No Code Enterprise programs that deliver Innovation & Digital Transformation • Embed outcome/value-based practices in the customer’s IT/LOB Executive team to change how they run their Smartsheet environments for improved value realization • Understand and communicate high-level governance and operating models on the Smartsheet platform and integrations with existing technology frameworks and platforms You have: • 5+ years leading a professional services/sales practice in a SaaS organization or technology consulting firm • 10+ years in both pre and post-sales leadership position in Management Consulting, Professional Services; and driving enterprise architecture and operations strategy • Executive experience managing, developing, and delivering enterprise consulting services • A strong track record of building and leading high performance teams • Bachelor’s degree (required); Masters a plus (Business or Technical preferred)Intrinsically curious and passionate about researching current and emerging trends in technology and specific industries • Excellent understanding of enterprise service management and architectural decision making • Advanced mastery of multiple solution domains – including Business Management, Enterprise Service Management, Operations Management and Application Development • Experience in developing and growing C-Level relationships with an ability to communicate complex topics to an audience with various functional knowledge • Consultative skills including issue diagnosis, unpacking and advising on CXO level challenges • Presentation skills including public speaking, meeting facilitation and white boarding • Cross functional program and project management skills. • Must enjoy working in a highly collaborative, fast-paced environment • Must be willing to travel Current US Perks & Benefits: • HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $205,000—$265,000 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Customer Success Leadership
Digital Transformation
Enterprise Consulting Services
Value Engineering
Outcome/Solution Selling
Organizational Adoption
No-Code/Low-Code Development
P&L Management
Cross-functional Leadership
Executive Relationship Management
Salesforce CRM
AI-Driven Solutions
Verified Source
Posted 3 months ago
Smartsheet

Sr. Director, Customer Outcomes Journey

SmartsheetAnywhereFull-time
View Job
Compensation$150K - 250K a year

Lead and expand a professional services practice focused on value/outcome consulting, drive enterprise-scale adoption of Smartsheet platform, and manage strategic growth and customer engagement initiatives. | 10+ years in pre/post-sales leadership in SaaS or consulting, 5+ years managing professional services teams, executive experience, strong consultative and presentation skills, and willingness to travel. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. Smartsheet is seeking a dynamic leader to expand our Value/Outcome Consulting delivery practice as part of the Customer Outcomes Journey group. In this role you will inspire our Customers and Smartsheet employees alike to think differently about how to manage Dynamic Work and enterprise solutions that empower everyone to drive meaningful change. This role provides an incredible opportunity to be part of the excitement of a fast-paced growth company and to be a critical player in a broader industry shift in the world of work. The role will involve leading a world-class professional services team that provides service offerings that encompass disciplines such as Value Engineering, Outcome/Solution Selling, Organizational Adoption, Digital Transformation Strategy and the No-Code movement. You will report to the Vice President, Customer Outcomes Journey. You will: Evolve & expand a world-class professional services practice • Define, build and enhance our offerings, resource job family and customer-facing sales / delivery materials and a world-class online presence • Shepard the delivery of COJ engagements to successful completion, and continuous improvement through rapid experimentation and iteration • Recruit and retain a diverse team of specialized skills that encompass: Value Engineering, Solution Selling, Technology Strategy, Application Rationalization & Modernization, enterprise-wide Technology Adoption and No Code/Low Code development Accelerate the transformation of Smartsheets' GTM & customer outcomes lifecycle • Manage the short-term and long-term P&L of the practice and develop a 3 year strategic vision that creates sustainable ARR bookings growth & COJ attach /utilization • Anchor, enable and evangelize multiple East-West value initiatives across Marketing, Sales Enablement, Customer Success & Professional Services • Double the COJ delivery footprint across multiple customers segments (Key, Strategic, Commercial accounts) and negotiate engagement volume/outcome targets with Sales Leadership • Enhance multiple customer-facing delivery motions such as CXO Value Perspectives, Business Cases, Outcome Discovery Workshops and Value Realization Lead and support Customers to enterprise-scale adoption of the Smartsheet platform • Create demand for COJ Workshops that expand customer's Dynamic Work platform aspirations and increase average deal size by a factor or 3-5X • Create thought leadership that enables Senior Executives to become evangelists of Dynamic Work, User-Driven Development & No Code Enterprise programs that deliver Innovation & Digital Transformation • Embed outcome/value-based practices in the customer's IT/LOB Executive team to change how they run their Smartsheet environments for improved value realization • Understand and communicate high-level governance and operating models on the Smartsheet platform and integrations with existing technology frameworks and platforms You have: • 5+ years leading a professional services/sales practice in a SaaS organization or technology consulting firm • 10+ years in both pre and post-sales leadership position in Management Consulting, Professional Services; and driving enterprise architecture and operations strategy • Executive experience managing, developing, and delivering enterprise consulting services • A strong track record of building and leading high performance teams • Bachelor's degree (required); Masters a plus (Business or Technical preferred)Intrinsically curious and passionate about researching current and emerging trends in technology and specific industries • Excellent understanding of enterprise service management and architectural decision making • Advanced mastery of multiple solution domains – including Business Management, Enterprise Service Management, Operations Management and Application Development • Experience in developing and growing C-Level relationships with an ability to communicate complex topics to an audience with various functional knowledge • Consultative skills including issue diagnosis, unpacking and advising on CXO level challenges • Presentation skills including public speaking, meeting facilitation and white boarding • Cross functional program and project management skills. • Must enjoy working in a highly collaborative, fast-paced environment • Must be willing to travel Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Customer Success Leadership
Digital Transformation
Value Engineering
Enterprise Consulting Services
Strategic Account Management
Executive Relationship Management
Professional Services Management
SaaS
No-Code/Low-Code Development
Cross-Functional Leadership
P&L Management
Public Speaking
Verified Source
Posted 3 months ago
Smartsheet

Vice President, North America-Strategic Accounts

SmartsheetAnywhereFull-time
View Job
Compensation$200K - 320K a year

Lead and develop a high performing enterprise SaaS sales team to accelerate growth in strategic Global 2000 accounts by refining sales strategy and expanding executive relationships. | Minimum 7 years in third line management leading enterprise SaaS sales teams, 10+ years in software industry with recent SaaS experience, proven track record exceeding sales goals, and proficiency with sales tools and methodologies. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a proven enterprise SaaS sales leader to develop and lead the Strategic Accounts segment within the Large Enterprise sales organization. You will be responsible for continuing to refine the sales strategy to accelerate growth across a defined set of high-growth Global 2000 accounts in North America. Proven ability to scale the business by leading the efforts of refining sales motions, expanding executive relationships, incorporating the customer outcomes journey and selling high value solutions are essential success factors of this role. These elements need to be synthesized into a cohesive strategy that supports accelerating growth in software and services bookings across the Strategic Accounts segment. You have a proven track record of consistently exceeding sales goals with solid leadership, tenacity, great attitude, accountability, high energy, integrity, and discipline. As Vice President of Strategic Accounts, you will be a member of the Large Enterprise senior sales leadership team that consistently exceeds objectives and leads a high performing enterprise sales organization. As a leader on this team, you will play a crucial role in making Smartsheet the Collaborative Work Management market leader across the Global 2000. You will report to the SVP, Large Enterprise and be based in the US. You Will: • Recruit, hire and develop a high performing enterprise SaaS sales team, including Regional Vice Presidents, Regional Directors and Account Executives. • Drive strategy and lead the Strategic Accounts team to consistently exceed quarterly and annual sales objectives • Develop and lead the plan to significantly increase the number of Smartsheet senior executive relationships with C-level executives across Strategic Accounts • Develop trust-based relationships with leaders across the business, including Marketing, Product & Engineering, Finance, Operations, Sales Engineering, Professional Services and Customer Excellence • Develop pricing/packaging and product competences in order to play leadership role in structuring, pursuing and winning large, complex deals • Successfully develop and execute across all disciplines of sales management, including Account/Territory/Opportunity planning, sales methodology execution, forecasting and professional development • Be a coach to Regional Vice Presidents, Regional Directors and Account Executives in the execution of a solution-based sales process encompassing multiple groups within Global 2000 accounts • Ensure the disciplined use across your sales organization of MEDDICC, Chorus, Highspot, Smartsheet, Salesforce, Clari, Tableau, ZoomInfo You Have: • Demonstrated track record of exceeding sales objectives leading enterprise SaaS sales teams by winning new business and driving substantial growth in Global 2000 accounts • Proven ability to drive sales teams in executing land and expand sales strategies to predictably expand accounts, culminating in being chosen as an enterprise standard • Demonstrated competence in effectively engaging and developing value based relationships with Global 2000 C-level executives • Minimum of 7 years experience, including third line management, leading strategic software, preferably enterprise SaaS, teams • 10+ years of experience in the software industry with recent enterprise SaaS experience, preferably on the business applications side (selling to sales, marketing, HR, finance, manufacturing) • Excellent interpersonal skills and the ability to multitask, work cross-functionally within the organization, and thrive in a collaborative environment • Demonstrated sales methodologies • Experience working in a fast-paced, high growth software company where change is a constant • Smartsheet, Salesforce.com, Google Apps, Tableau skills Current US Perks & Benefits: • HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $200,000—$320,000 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Enterprise SaaS sales leadership
Strategic account management
Sales team recruitment and development
C-level executive relationship building
Sales methodologies (MEDDICC, Chorus, Highspot)
CRM and sales tools (Salesforce, Smartsheet, Clari, Tableau)
Pricing and packaging strategy
Verified Source
Posted 4 months ago
SM

Sr. IT Systems Project Manager (Remote Eligible)

SmartsheetAnywhereFull-time
View Job
Compensation$120K - 170K a year

Lead and manage complex cross-functional IT systems projects through all lifecycle phases, ensuring stakeholder alignment, risk mitigation, and delivery of business value. | 8+ years project management experience including IT systems projects, familiarity with PMI/PMBOK and SDLC, experience in waterfall and agile environments, strong communication and leadership skills, and ability to manage risks and compliance. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. As part of the IT PMO, we lead high-impact, cross-functional projects that align with Smartsheet’s strategic priorities. Smartsheet is looking for an experienced Sr IT Systems Project Manager to drive quality, consistency, and business value as a key member of our IT PMO team. The Sr IT Systems PM works closely with the IT Enterprise Systems team who manages the development, use, and support of Smartsheet’s enterprise business applications. The Sr IT Systems PM also partners across Finance, Legal, People & Culture, and Procurement to lead complex projects from discovery through post-launch. This role operates within a high-performing team that prioritizes proactive leadership, collaboration, and accountability. Candidates must demonstrate strong judgement, influence across stakeholders, and the ability to lead with structure in evolving and sometimes ambiguous environments. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. You will report to our Director, IT Program & Project Management in our Bellevue, WA office or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Lead concurrent cross-functional projects of varying complexity through all phases of the project management lifecycle, including discovery, planning, execution, and closure Facilitate the project discovery process, ensuring projects are aligned with strategic goals and deliver measurable benefits Leverage Smartsheet’s project framework, which combines waterfall-based discovery with agile execution. Define and manage project scope, schedule, resources, milestones and deliverables Create structure in ambiguous, evolving, or ad hoc settings Align stakeholders across business and technical domains with strong leadership Establish stakeholder alignment and actively manage stakeholder engagement Create and maintain project documentation including RAID logs, dashboards, delivery plans, and lessons learned Proactively escalate risks, drive decision-making, and model ownership of outcomes Collaborate with resource managers to manage project team allocations and forecast project needs Communicate trade-offs between customer expectations, team capacity, and technical feasibility to business partners and align on prioritization Build trust and credibility with technical and business partners through transparency, follow-through and clarity Provide technical and analytical guidance to project teams Act as a cultural contributor to the IT PMO by sharing best practices, mentoring peers, and supporting the maturity of how projects are delivered Welcome the opportunity to try something new You Have: 8+ years of focused project management experience, including large cross-functional systems or integration projects 6+ years experience leading IT or enterprise systems-related initiatives Flexibility to align to multiple timezones Strong understanding of project management standards and best practices (PMI, PMBOK, SDLC) Experience managing projects in both waterfall and agile (“wagile”) environments Excellent written, verbal, and visual communication skills with experience presenting to senior leadership Ability to drive accountability without authority; strong facilitation and conflict resolution skills Familiarity with risk management, SOX compliance, and IT general controls Commitment to continuously improving team performance, tools, and practice Current US Perks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $120,000—$170,000 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Project Management
IT Systems Management
Cross-functional Leadership
Waterfall and Agile Methodologies
Risk Management
Stakeholder Engagement
Technical and Analytical Guidance
Communication and Facilitation
Direct Apply
Posted 4 months ago
SM

Senior Product Manager I (Remote Eligible)

SmartsheetAnywhereFull-time
View Job
Compensation$133K - 174K a year

The Senior Product Manager I will define a vision and strategy that aligns with company objectives and customer needs. They will partner with various teams to drive business-impacting investments and create high-quality customer experiences. | Candidates should have over 5 years of product management experience and a strong background in collaborating with engineering, design, and marketing teams. A data-driven mentality and excellent communication skills are essential for success in this role. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. We are looking to hire a Sr. Product Manager I to join our Product Organization. You will be accountable for driving business impacting investments within areas of high ambiguity, driving strategy that aligns with customer demands, business goals, and industry trends. Join us and help our customers leverage the potential of their workforce and mobilize their talent. You will report to our Director, Product Management located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Define a vision and strategy informed by company objectives, a deep understanding of customer needs, and industry best practices Partner with and influence technical and product leaders across Smartsheet to align strategy and platform investments Regularly present strategy, product concepts and roadmap to educate, influence and align with senior leadership Partner closely with research, design and engineering to create compelling, high-quality customer experiences Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success Partner with research, product design, data science and analytics teams to run quantitative experiments and analysis to test hypotheses and iteratively develop product capabilities that our customers love Communicate strategy, product health, capabilities, experimentation status, and insights to a wide audience Write succinct and compelling product strategy, execution and requirements documents Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area Support other duties as needed You Have: 5+ years of product management experience Experience partnering closely with engineering, design, user research and marketing teams. Successfully delivered a delightful user experience with high-scale platforms Passion to make customers and colleagues successful and pride in creating delightful customer experiences with high-scale platforms Data-driven mentality with a focus on metrics, analytics and experimentation Experience with agile development processes and frequent product releases Strong presentation skills to influence and align with senior management Experience delivering highly-complex consumer or B2B/enterprise software products from inception to launch Experience with agile development processes and frequent product releases Excellent written and verbal communication skills High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers Current US Perks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $132,500—$173,750 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Product Management
Agile Development
Data Analysis
User Experience
Cross-Team Collaboration
Strategic Planning
Technical Communication
Presentation Skills
Customer Focus
Experimentation
Metrics-Driven
Software Development
Research Collaboration
Product Strategy
High-Scale Platforms
Interpersonal Skills
Requirements Documentation
Direct Apply
Posted 5 months ago
Smartsheet

Senior Product Manager II (Remote Eligible)New

SmartsheetAnywhereFull-time
View Job
Compensation$153K - 201K a year

Define product vision and strategy, lead pricing and packaging decisions, partner with cross-functional teams to deliver high-quality customer experiences, and communicate product strategy to senior leadership. | 7+ years product management experience, strong partnership with engineering/design/research teams, data-driven mindset, agile development experience, excellent communication and presentation skills, and technical degree or equivalent experience. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. We are looking to hire a Sr. Product Manager II to join our Product Organization. Join us and help develop new capabilities that address the needs of our customers, empowering them to drive meaningful change in their organizations. You will report to our Director, Product Management located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: • Define a vision and strategy informed by company objectives, a deep understanding of customer needs, and industry best practices • Partner with and influence technical and product leaders across Smartsheet to align strategy and platform investments • Lead pricing and packaging decisions and associated product/CX roadmaps • Regularly present strategy, product concepts and roadmap to educate, influence and align with senior leadership • Partner closely with research, design and engineering to create compelling, high-quality customer experiences • Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success • Partner with research, product design, data science and analytics teams to run quantitative experiments and analysis to test hypotheses and iteratively develop product capabilities that our customers love • Communicate strategy, product health, capabilities, experimentation status, and insights to a wide audience • Write succinct and compelling product strategy, execution and requirements documents • Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area • Support other duties as needed You Have: • 7+ years of product management experience • Experience partnering closely with engineering, design, user research and marketing teams. Successfully delivered a delightful user experience with high-scale platforms • Passion to make customers and colleagues successful and pride in creating delightful customer experiences with high-scale platforms • Data-driven mentality with a focus on metrics, analytics and experimentation • Experience with agile development processes and frequent product releases • Strong presentation skills to influence and align with senior management • Experience delivering highly-complex consumer or B2B/enterprise software products from inception to launch • Experience with agile development processes and frequent product releases • Excellent written and verbal communication skills • High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit • Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers Current US Perks & Benefits: • HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $152,500 - $201,250 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Product Management
Customer Experience
Strategy Development
Data-driven Decision Making
Agile Development
Cross-team Collaboration
Presentation Skills
Verified Source
Posted 5 months ago

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