SmartIMS Inc.

Support project documentation, analyze business processes, and assist with quality assurance activities. | Requires experience in business analysis, process mapping, stakeholder management, and familiarity with QA and regulatory standards. | Role - Business Analyst / QA Location 2750 Monroe Blvd, Audubon, PA 19403 HYBRID (As Needed/Occasional) Roles & Responsibilities - Business Analyst/Sr. Business Analyst with Quality Assurance Background The position is primarily focused on project documentation and business analysis support of various initiatives. This individual will interact with the business users, gather and document As-Is and To-Be processes and requirements, as well as to document application dependencies, and provide improvement recommendations. In addition to BA functions, the position will also contain some quality assurance duties related to processes and infrastructure changes. Specific responsibilities will include but, not be limited to, requirements elicitation, documenting requirements, creating process flow and written documentation. The role will include working with the team, stakeholders, and vendors to ensure that the business analysis documentation is correct, complete and detailed. Customer Satisfaction • Develop a deep understanding of the business functions and processes • Document, review and update business process requirements based on client s feedback • Ensure appropriate levels of controls are applied to work efforts, including security requirements, effective business solutions • Serve as a business liaison between client and project teams • Establish, monitor and maintain high client satisfaction levels • Document and track problems in client business systems or processes to provide recommendations for future efficiencies • Ensure processes are functioning as intended through evidence reviews and in alignment with regulatory requirements • Act as an independent reviewer for infrastructure changes. Responsibilities • Analyze, review, and document current structure and use cases of the application or process; Analyze and document current application dependencies • Serve as a business liaison between clients and project teams to help understand user interaction • Assist business clients in developing requirements for future use cases • Assist team in getting the current deliverable in a timely manner; Jump in and assist where needed to accomplish tasks • Track required tasks through completion • Ability to develop/update existing materials and support the team in understanding of requirements or training materials as needed • Develop process flows as needed • Strong communication skills in working with a team and providing in time updates to project manager. • Determine and document functional requirements related to audit preparation • Participate in change and evidence reviews. Skills and Experience • Someone who is energetic and passionate about business analysis work, extremely positive and solution driven • Detail oriented • Ability to lead assigned tasks to completion • Excellent requirements gathering skills and experience • Listening to customers and understands their current processes and needs; Experience in process design and/or documentation; Experience using Visio or equivalent process mapping solutions • Ability to work independently, with minimum supervision; Can manage workload and priorities • Experience in developing business analysis deliverables like requirements document, As-Is and To-Be process diagrams, use cases, traceability matrix, data dictionary, business rules, meeting notes, etc. • Someone who has worked on cross-functional teams, on projects in a matrixed environment • Experience working with business and technical staffs to define, document, and track software requirements and design; Can manage difficult stakeholders • Skilled at documentation best practices such as using revision history/version control/requirement unique identifier • Willing to learn new things and share knowledge to others; Proactive; Resourceful • B.S. degree in computer science, management information systems, Business Administration, or equivalent experience • Experience working on a third party implementation Preferred Skill • Experience with a regulated environment • Audit preparation • Evidence validation against requirements • NERC CIP Standard knowledge Regards Roopesh Pratap Singh Phone: +1 Email: LinkedIn: 103 Morgan Ln, Plainsboro Township, NJ 08536, USA

Lead and organize scrum teams to deliver software enhancements, manage project tasks and impediments, facilitate agile ceremonies, and maintain project documentation. | 3-5 years Scrum Master or agile project management experience, ability to interpret business needs, organize agile events, communicate risks, and use project management tools like JIRA and Confluence. | Job Description for Scrum Master/Project ManagerJob Description:Supplier will provide a technical Scrum Master/Project Manager to support Client IT Application Development team. This position will deliver software that enhances value for our business stakeholders and member end users. The Scrum Master/Project Manager leads the planning and organizing of a team of developers, testers, and analysts to transform and modernize the data warehouse and reporting software systems. Desired Skills and Experience: • 3 to 5 years of Scrum Master or agile project management experience for technical projects • Digest business process diagrams and systems interaction diagrams • Interpret business needs and aid in the transition of requirements to technical design • Promote thoughtful analysis discussions during and after requirements turnover throughout the project lifecycle • Organize team artifacts and iterative events/ ceremonies • Effectively communicate risks, dependencies, and progress to stakeholders • Partner closely with business stakeholders and other IT teams during the project • Agile/Scrum training or certification a plus • Experience with data warehouse and reporting systems a plus • Project Management tools: JIRA, Confluence, MS Teams Responsibilities: The Resource s responsibilities shall include but not be limited to the following, as directed by Client: • Collaborate with stakeholders and provide exceptional customer service by becoming a trusted resource to our business partners and across the IT organization. • Take ownership of projects/tasks/issues/impediments and work them through completion while following Client defined guidelines and project management standards. This includes: • Managing multiple scrum teams supporting project work as well as supporting operational and continuous improvement activities • Assimilation of agile practices into existing team norms and standards • Influencing work breakdown, collaboration, release and sprint planning for the betterment of the team and mission • Conduct and participate in requirements transition and interpretation, release/ iteration planning, design/solutions, creation of JIRA boards, power point presentations for demos and stakeholder updates, retrospectives, stand-up meetings, backlog refinement and grooming sessions. • Create and maintain documentation related to work performed on the project including, but not limited to: JIRA tasks, story and acceptance criteria definition, architecture diagrams, design artifacts and project wiki entries as requested by Client. • Track and utilize agile flow metrics used by Client.