SmarterDx

Design and launch user-facing clinical AI products and frontend components with cross-disciplinary collaboration and secure coding. | 5+ years experience with Python, TypeScript, React, LLMs, relational databases, and end-to-end web application ownership. | SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. Role We are looking for a product-oriented Senior Software Engineer to help us advance the use of our clinical AI. You’ll do this by building user-facing products that are deployed to hospital systems across the country. These include clinical notes capture, diagnosis refinement, content generation, and more. The ideal candidate for this role has a track record working with product managers and subject matter experts to distill complex requirements into incrementally valuable plans to build well-tailored, manageable software systems. This is a true full-stack role working 50% frontend and 50% backend. **This role is fully remote within the US** What You’ll Do Design, build and launch new multi-product features and improve the overall quality of SmarterDx’s apps Design, build and launch reusable frontend components that are fully featured, responsive, and accessible to improve the overall quality of SmarterDx’s apps Collaborate across disciplines to understand our users and iterate on new ideas Protect patients’ privacy and security through secure coding practices Research and advocate for improved techniques, processes, and designs within the team Support SmarterDx’s apps in production What You Bring A desire to dive deep into a complex domain 5+ years of software engineering experience with a focus on user-facing solutions Expertise with Python, Typescript and React Experience working with systems that leverage LLMs Experience working with Postgres or a similar relational database Experience owning web applications end-to-end, from requirements gathering through QA and delivery Experience working with product managers to plan, build, and iterate on deliverables Experience working in a security-conscious environment Excellent communication and team collaboration skills Bachelor’s or Master’s in Computer Science, Engineering, or a related field, or equivalent experience Nice To Haves Experience at a scale-up, or rapid growth, technology company Experience designing and building information-dense user interfaces Experience in the health tech domain, particularly in clinical software Experience working with Kubernetes Our Stack TypeScript, React, Next.js, Python, Postgres, AWS, Kubernetes, DBOS Compensation $190K to $230K base salary #LI-DNI Benefits Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. Remote-First Team – Work from anywhere in the U.S. Unlimited PTO & 10 Holidays – So you can relax and recharge. 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Build and scale machine-learning driven features and reusable architecture for clinical AI products. | 5+ years in machine learning development with Python, SQL, AWS, and agile team leadership experience. | SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. Role We are looking for a Senior Machine Learning Engineer to help us build a best in class ML Ecosystem to advance our product suite with clinical AI. The ideal candidate works exceptionally well across disciplines and delivers high quality outcomes continuously, with a relentless focus on reliable systems and developer experience. **This role is fully remote within the US** What You’ll Do Build and scale machine-learning driven features across multiple products Design reusable architecture that powers and accelerates machine learning development across the company Deploy and maintain machine learning models and pipelines in production environments. Work closely with data scientists, data engineers, and application engineers to integrate ML models into the broader SmarterDx platform. Build tools to improve the lives of our data scientists. Contribute to the design and architecture of our ML systems. What You Bring 5+ years of development experience with a focus on Machine Learning and Engineering roles Strong proficiency in Python and SQL, with experience in machine learning libraries (Pytorch, Tensorflow) Experience with managing the full model production lifecycle, including deployment, release, and post-launch monitoring Experience working with a diverse, cross-disciplinary team to integrate machine learning into product features Experience with cloud platforms (preferably AWS) and their machine learning services. Experience project managing a small team using a modern agile methodology Experiencing influencing a cross-disciplinary organization to adopt best practices Strong understanding of data engineering and architecture principles. Excellent collaboration and communication skills, with a passion for solving challenging problems in a team environment. Nice To Haves You're a former startup founder, or have been the first engineering hire at a startup Experience in the health tech domain, particularly in hospital billing systems Experience with end-to-end machine learning project lifecycle, from data collection and model training to deployment and monitoring. Deployment of LLM systems into Production environments. Contributions to open-source projects or active participation in the machine learning community. Our Tech Stack Python, PyTorch, pandas/Polars, Airflow, Snowflake, dbt, AWS, MLflow, Sagemaker, Terraform, K8s Compensation $190-220k base salary #LI-Remote Benefits Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. Remote-First Team – Work from anywhere in the U.S. Unlimited PTO & 10 Holidays – So you can relax and recharge. 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Drive and scale operations for new product launches and GTM workflows in a remote setting. | 8+ years in product or program management, experience in health tech, startup environment, and strong communication skills. | Senior Product Operations Manager - New Products Role SmarterDx is looking for a strategic and experienced Senior Product Operations Manager to drive and scale operations for the New Products team. Partnering closely with Product leadership, this role will solve critical operational challenges while maintaining the flexibility and efficiency required for GTM products. **This role is fully remote within the US** What You'll Do • Partner with Product leadership to develop, prioritize, and execute the New Product operational roadmap to improve efficiency and alignment with company strategy • Own end-to-end GTM workflows, reporting, and tracking systems, leveraging tools and processes to drive scalability • Partner with cross-functional teams to establish operating models that reduce waste and friction across Product, Customer Success, Sales, and Marketing • Optimize and automate processes to remove overhead, enabling Product Managers to focus on strategic efforts • Develop metrics and operations that embed data-driven decisions throughout all aspects of product development, delivery, and GTM operations What You Bring • 8+ years progressive experience in product operations, product management, or program management, ideally 3+ years experience in health tech • Experience at a startup or face-paced company; thrive in ambiguous environments with minimal supervision • Experience implementing or serving as an admin or super user for work management software (ex. Jira, Asana, Aha!, etc.) • Strong understanding and ability to leverage different aspects of project management methodologies based on company and team needs • Excellent ability to build relationships quickly across all levels • Superior written and verbal communication skills Nice To Haves • Agile certification • PMP or CAPM • Experience working at a startup or other fast-paced environment • Experience building data platforms and products powered by data, especially in an R&D environment Compensation • $170k to $190k base + benefits #LI-Remote Benefits • Medical, Dental & Vision - Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. • Paid Parental Leave - Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. • Remote-First Team - Work from anywhere in the U.S. • Unlimited PTO & 10 Holidays - So you can relax and recharge. • 401(k) with Traditional & Roth Options - Tax-advantaged retirement savings through Fidelity with a 4% match. • Minimal Bureaucracy - A fast-moving, high-impact environment where you can focus on what matters. • Incredible Teammates! - Work alongside smart, supportive, and mission-driven colleagues.

Lead cross-functional operational initiatives aligning with strategic business goals and manage risks and interdependencies. | 10+ years progressive program management experience with 3+ years at Director level, Bachelor's degree required, Master's preferred in healthcare technology. | SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. Role SmarterDx is seeking a driven and experienced leader to serve as our Director of Operational Excellence, responsible for creating and implementing a decision-making framework and process for tracking cross-functional operational improvement initiatives, ensuring decisions can be made efficiently to maximize positive impact on our strategic goals. The ideal candidate will be able to build trusting relationships with our executive leadership team and define a multi-year program strategy and roadmap, ensuring all initiatives are aligned with core business objectives, particularly in product development and delivery. You will be radically committed to enabling them to lean into their strengths and develop high trust and accountability in areas where others bring a high level of expertise. You will work closely with a Sr. Program Manager and Principal Reporting Analyst to ensure processes and metrics can effectively track the progress of strategic initiatives and report on operational risks that have a material impact on enterprise goals. Most of our day-to-day customers are clinical documentation improvement specialists and coders at US health systems. Supporting their work is an essential component of what we do at SmarterDx, and in this role, you will translate executive-level strategy into tangible program roadmaps, driving cross-functional accountability, and ensuring alignment with the company’s goals as a top-tier health technology organization. What You’ll Do Serve as the central point of contact focused on strategic initiatives for senior leaders across multiple functions to synthesize outputs into decisions that result in actionable deliverables Proactively identify, assess, and manage program risks, interdependencies, and critical path issues, partnering with executive stakeholders on implementing decisive outcomes based on recommended mitigation steps Regularly deliver clear, concise, and compelling program updates, status reports, and recommendations to the leadership team, articulating progress, impact, and resource needs Mentor and lead a small, but high performing team consisting of a Program Manager and Principal Reporting Analyst, fostering a culture of operational excellence, continuous improvement, and high performance within the organization. What You Bring Bachelor’s degree in Business, Computer Science, Healthcare Administration, or a related field is required. A Master's degree (MBA or equivalent) is strongly preferred Minimum of 10+ years of progressive experience in program and/or engagement management, with at least 3 years operating at a leadership or Director level within a complex and fast-paced technology organization. Healthcare background strongly preferred Exceptional executive-level communication, negotiation, and presentation skills Demonstrated experience managing complex initiatives within a Fortune 100 or top-tier health technology company Compensation $170,000 - $190,000 salary #LI-Remote Benefits Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. Remote-First Team – Work from anywhere in the U.S. Unlimited PTO & 10 Holidays – So you can relax and recharge. 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

The Operations Associate will optimize internal processes and collaborate with Customer Success Managers to enhance client support. This role involves developing new processes and ensuring alignment on internal requests that impact customer experience. | Candidates should have over 5 years of experience in customer service or project management, preferably in healthcare technology. Strong skills in SQL, technical troubleshooting, and experience with clinical documentation improvement software are essential. | Role SmarterDx is seeking an Operations Associate to help optimize internal processes and partner with Customer Success Managers to better support our clients. Most of our day-to-day customers are clinical documentation improvement specialists and coders at US health systems. Supporting their work is an essential component of what we do at SmarterDx, and in this role, you will develop new processes or optimize existing processes that have a direct impact on their experience with our applications. You will partner with our Customer Support Managers to ensure alignment on internal requests and escalations that impact the customer experience. In addition to this partnership, you will be responsible for collaborating closely with cross-functional teams to develop and implement processes. SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. **This role is fully remote within the US** What You'll Do Develops an advanced understanding of all SmarterDx applications, partnering with cross-functional teams to resolve complex customer issues Acts as an escalation point of contact for complex Support issues that have been triaged by Support Analysts Serves as a thought partner to CS Operations Managers and other teams when addressing nuanced client requests Proactively documents and trains the Customer Success team on new or updated processes Leverages SQL to complete back-end queries to effectively triage complex customer issues What You Bring 5+ years experience in customer service or project management roles, preferably in healthcare technology or SaaS organization 3+ years of experience creating and optimizing standard operational procedures Must have strong experience in at least one of the following: Technical troubleshooting and problem-solving using SQL Experience with clinical documentation improvement (CDI) software or related healthcare applications Experience at a startup or healthcare company Excellent communication skills, with the ability to work comfortably with technical and clinical teams Flexible team player with a strong ability to adapt to changing priorities and department goals Strong empathy and patience, with a genuine desire to help colleagues and customers succeed Well-versed in Jira or similar ticketing tools (e.g., Zendesk, ServiceNow) for issue tracking, workflow management, and operational support Ability to quickly learn and adapt to new technologies and processes Excellent time management and prioritization skills in a remote environment Proactive approach to identifying and resolving potential issues before they escalate Compensation $100,000 - $120,000 salary + equity incentives #LI-Remote Benefits Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan. One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan. Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption. Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend. Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you. Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills. 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower. Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

The Integration Support Engineer will ensure efficient and effective integration support while maintaining high user satisfaction. Responsibilities include managing integration health, troubleshooting issues, and collaborating with various teams to improve workflows. | Candidates should have at least 2 years of experience in EHR healthcare integration with hands-on experience in database extracts, HL7v2, and/or FHIR. Strong communication skills and a proactive approach to problem-solving are essential. | Role As an Integration Support Engineer, you will drive the efficiency and effectiveness of our integration support function while delighting our clients with your domain expertise and quick response. You will collaborate with Client IT teams, as well as our Customer Success, Data Engineering, Network Operations, and Development teams, to ensure smooth, scalable, and compliant data integrations. Your experience with EMR and RCM integrations (including database extracts, HL7v2, and/or FHIR), process improvement, and client communication will be key to our success as we scale our solutions. SmarterDx builds clinical AI that empowers hospitals to analyze the complete record of every patient to fully capture the value of care delivered. Founded by physicians in 2020, its proprietary AI platform understands the nuances of clinical reasoning, enabling hospitals to true the patient record for every discharge. By doing so, hospitals can recover millions in earned revenue, enhance care quality metrics, and optimize healthcare operations. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. **This role is fully remote within the US** What You'll Do Prioritize a quick response and consistent delivery on SLAs to ensure - and - exceed user satisfaction. Maintain detailed system documentation, including interface specifications, data flow diagrams, and integration architecture. Support and improve technical support workflows and documentation to set us up for scale and a proactive approach to support. Help to develop repeatable strategies and playbooks. Improve integration methods by sharing client feedback and new technology trends. Proactively monitor integration health to detect and resolve issues before they impact clients. Manage and troubleshoot integration errors and downtime events. Manage client communication on downtimes, integration defects and integration errors Act as liaison between the Customer Operations and Engineering- escalating complex issues, building better workflows and identifying product improvements. Triage and assign out incoming requests. Efficiently troubleshoot and resolve all customer inquiries while upholding our customer centric values. Communicate with our users via ticketing system and phone. Ensure compliance with industry regulations and data security best practices. What You Bring Experience supporting the integration support function, which includes Responding to proactive monitoring systems Following incident resolution and client communications SOPs Coordinate cross-functional teams to ensure efficient, scalable support and regulatory compliance Deliver on SLA performance to drive and exceed user satisfaction Help develop SOPs and playbooks when gaps exist, ensuring repeatable and reliable processes 2+ years experience in EHR healthcare integration (technical) roles, with hands-on keys experience with database extracts, HL7v2 interface support, and/or FHIR (required to have 2+ years experience in at least 2 of these 3 integrations: database extracts, HL7v2 interfaces, and/or FHIR). Hands-on experience with SQL and troubleshooting complex data integration issues Demonstrated ability to manage technical challenges with a hands-on approach, whether working independently or collaborating with engineering teams Strong communication skills with the capacity to translate complex technical issues for non-technical stakeholders A proactive self-starter with an ownership mindset Nice To Haves Certification in an integration engines (Mirth Connect, Epic Bridges, etc) or healthcare interoperability standards (HL7v2, FHIR, etc) Experience with Epic revenue cycle modules, Epic Clarity, Epic Chronicles reporting, or Cerner CCL Familiarity with hospital revenue cycle management (RCM) and clinical charge capture processes Our stack AWS, Python, Snowflake, JIRA, Salesforce, Figma Compensation $90,000 to 120,000 base + equity #LI-Remote Benefits Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan. One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan. Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption. Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend. Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you. Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills. 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower. Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Provide front-line technical and product support to clinical users via phone, email, and chat, troubleshoot issues, and escalate complex problems as needed. | 3-5 years technical support or customer service experience in healthcare technology or SaaS, strong troubleshooting skills, excellent communication, Jira experience, and ability to work remotely. | Role SmarterDx is seeking a Support Analyst to provide front-line technical and product support for our clients. In this role, you will be the primary point of contact to handle issues reported by our end users, most of whom are clinical documentation improvement specialists and coders at US health systems. You will be responsible for building trust and empathy with end users, troubleshooting issues, and determining whether problems stem from user error or require escalation to a Senior Analyst or our Customer Support Operations team. This position requires exceptional communication skills, technical aptitude, and the ability to leverage existing documentation and other Support team members to translate complex technical concepts into user-friendly explanations. SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. • *This role is fully remote within the US** What You'll Do • Serve as the initial point of contact for end user inquiries, providing timely and effective support via phone, email, and chat • Build and maintain strong relationships with end users, demonstrating empathy and understanding of their needs and challenges • Troubleshoot and resolve technical issues related to our application, distinguishing between user errors and system-level problems • Escalate complex technical issues to the appropriate team when necessary, providing clear and detailed information about the problem • Stay up-to-date with product updates and features to provide accurate and current support What You Bring • 3-5 years experience in technical support or customer service roles, preferably in healthcare technology or SaaS • Must have strong experience in at least one of the following: • Technical troubleshooting and problem-solving • Clinical documentation improvement (CDI) processes • Healthcare information systems • Excellent communication skills, with the ability to explain technical concepts to non-technical users • Strong empathy and patience, with a genuine desire to help users succeed • Experience with Jira or other ticketing systems • Ability to quickly learn and adapt to new technologies and processes • Excellent time management and prioritization skills in a remote environment • Proactive approach to identifying and resolving potential issues before they escalate Nice to Haves • Experience with clinical documentation improvement (CDI) software or related healthcare applications • Knowledge of medical terminology and hospital workflows • Experience in creating user documentation or training materials • Salesforce and/or SQL experience Compensation $60,000 - $65,000 and is eligible for overtime pay in accordance with applicable laws. Benefits • Medical, Dental Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan. • One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan. • Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption. • Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend. • Unlimited PTO 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you. • Learning Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills. • 401(k) with Traditional Roth Options – Tax-advantaged retirement savings through Empower. • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Design, build and maintain scalable data products, pipelines, and event-driven cloud-native systems to support clinical data access and platform growth. | 10+ years development experience with cloud-based solutions, expertise in Python, data platform technologies, eventing solutions, Kubernetes, and strong collaboration skills. | Description: Design, build and launch new data products, capabilities and data pipelinesDevelop and maintain streaming and ingestion capabilities using technologies like Kafka, NATS, and SQS to ensure reliable data movementPartner with other engineering and data teams to provide foundational backend and data infrastructure that accelerates their ability to deliver features and insightsBuild scalable and secure for accessing clinical data at scaleOptimize and evolve our platform capabilities (e.g., event bus, ingestion frameworks, data storage patterns) to support future product growthContribute to engineering standards, system design reviews, and best practices around eventing, pipelines, and cloud-native systems Requirements: 10+ years of development experience with a focus on cloud-based solutionsExpertise in PythonExperience working with data platform solutions such as Snowflake, DataBricks, Redshift, or ClickHouseExperience working with Postgres or a similar relational databaseHands-on experience with eventing solutions such as Kafka, NATS, or SQSExperience building cloud-native distributed systems and working with event-driven architecturesExperience with data-pipelinesExperience working with KubernetesExperience working with product managers to plan, build, and iterate on deliverablesExperience working in a security-conscious environmentExcellent communication and team collaboration skillsBachelor’s or Master’s in Computer Science, Engineering, or a related field, or equivalent experience Benefits: Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan.One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan.Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption.Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend.Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills.401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower.Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Craft, implement, and maintain MLOps tools and practices while optimizing model performance and scalability. Contribute to the design and architecture of machine learning systems and build tools to improve the lives of data scientists. | Candidates should have over 10 years of development experience with a focus on Machine Learning and MLOps, along with strong proficiency in Python and SQL. Familiarity with deploying ML models in production environments and understanding CI/CD best practices is essential. | Role We are looking for a Staff Machine Learning Engineer to help us build a best in class ML Ecosystem to advance our product suite with clinical AI. The ideal candidate works exceptionally well across disciplines and delivers high quality outcomes continuously, with a relentless focus on reliable systems and developer experience. SmarterDx builds clinical AI that empowers hospitals to analyze the complete record of every patient to fully capture the value of care delivered. Founded by physicians in 2020, its proprietary AI platform understands the nuances of clinical reasoning, enabling hospitals to true the patient record for every discharge. By doing so, hospitals can recover millions in earned revenue, enhance care quality metrics, and optimize healthcare operations. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. **This role is fully remote within the US** What You’ll Do Craft, implement, and maintain MLOps tools and practices, including continuous integration, delivery, and monitoring of machine learning systems. Optimize model performance and scalability, ensuring high reliability and efficiency. Build tools to improve the lives of our data scientists. Contribute to the design and architecture of our ML systems. What You Bring 10+ years of development experience with a focus on Machine Learning and MLOps roles Strong proficiency in Python and SQL, with experience in machine learning libraries (Pytorch, Tensorflow) Experience with deploying and managing ML models in production environments, including familiarity with Docker, Kubernetes, or similar technologies. Understanding of CI/CD best practices for machine learning, including automated testing and deployment pipelines. Experience with cloud platforms (preferably AWS) and their machine learning services. Experience project managing a small team using a modern agile methodology Experiencing influencing a cross-disciplinary organization to adopt best practices Familiarity with infrastructure as code (e.g., CDK, Terraform) and configuration management tools. Strong understanding of data engineering and architecture principles. Excellent collaboration and communication skills, with a passion for solving challenging problems in a team environment. Nice To Haves You're a former startup founder, or have been the first engineering hire at a startup Experience in the health tech domain, particularly in hospital billing systems Experience with end-to-end machine learning project lifecycle, from data collection and model training to deployment and monitoring. Deployment of LLM systems into Production environments. Contributions to open-source projects or active participation in the machine learning community. Our Tech Stack Python, PyTorch, pandas/Polars, Airflow, Snowflake, dbt, AWS, MLflow, Sagemaker, Terraform, K8s Compensation $220-270k base + equity incentives Benefits Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan. One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan. Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption. Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend. Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you. Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills. 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower. Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.