Skywalk Global

Supporting and maintaining core banking systems, managing integrations, coordinating upgrades, and ensuring compliance. | Experience with core banking systems, strong analytical skills, and cross-team collaboration abilities. | We are seeking an Applications Administrator to support and maintain our core banking systems, including the Fiserv Precision platform and related modules. In this role, you will troubleshoot system issues, assist with integrations, coordinate upgrades, manage application configurations, and ensure smooth operation across all business units. Responsibilities include: • Monitoring and supporting the Fiserv Precision core application • Managing integrations with ancillary Fiserv modules • Assisting with Business Analytics and Data Warehouse implementations • Coordinating and testing upgrades, changes, and new services • Troubleshooting issues with IT and vendors • Creating system documentation and test plans • Managing user and service accounts • Ensuring compliance with audit and regulatory requirements • Providing user training and supporting process automation Ideal candidates have experience with core banking systems, strong analytical skills, and the ability to collaborate across IT and business teams.

Document and analyze future-state business processes, create methods and procedures documentation, collaborate with project teams, and manage process design and maintenance. | Bachelor's degree in Business or related field, experience as a Business Process Modeler, proficiency with BPM tools, strong analytical and communication skills, and preferred state government or child welfare project experience. | Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN) Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required Analyze future-state workflows for improvement and optimization opportunities Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines Provide expertise in process mapping, modeling techniques, and best practices transition knowledge and documentation to MDCPS at the close of the project Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders Manage project open items pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects Maintain Business Process and Methods & Procedures documents of record for the project team Skills: Bachelor's degree in Business, Information Systems, or a related field Proven experience as a Business Process Modeler or similar role Proficiency in using business process modeling tools (e.g., Visio, Lucidchart, or dedicated BPM tools) Strong understanding of business process modeling notations, particularly BPMN Excellent analytical and problem-solving skills Effective communication and collaboration abilities Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred State Government experience and specific experience in DHS or Child Welfare domains is preferred Detail-oriented with a focus on producing high-quality deliverables Preferred: Experience working on child welfare projects

Develop and maintain applications using .NET technologies. | Experience with .NET framework and related development tools. | .NET