Sketch Development

Lead property management teams overseeing large commercial portfolios including budget, vendor, and contract management. | Extensive leadership in property management, budget oversight, team development, and process optimization. | Sketch Development is seeking a highly organized, detail-oriented Back Office Operations Lead to manage core back-office functions and ensure the smooth day-to-day operation of our office. This role owns execution across bookkeeping, HR administration (via our PEO), office management, and company events. Key Responsibilities Bookkeeping & Financial Administration • Maintain organized and accurate financial records • Support month-end close preparation activities • Perform routine bank and account reconciliations • Manage and execute accounts payable and receivable processes • Prepare and issue client invoices; track collections • Coordinate with external accountants or bookkeeping services as needed HR Administration (PEO-Supported) • Serve as primary liaison with the company’s PEO • Ensure timely and accurate completion of payroll • Coordinate employee onboarding and offboarding processes • Maintain employee records and HR systems • Administer time-off tracking and policy compliance • Maintain compensation documentation and policies • Support employees with routine HR-related questions • Help maintain, update and recommend internal HR policies as needed Office Management • Maintain a clean, organized, and welcoming office environment • Ensure office supplies, snacks, and essentials are stocked • Coordinate minor facilities needs and coordinate with vendors • Order catered lunches or refreshments as needed • Support overall office experience and day-to-day functionality Events & Hospitality • Plan and execute company-hosted events (e.g., happy hours, meetups) • Coordinate vendors, catering, and logistics • Support occasional evening events • Ensure events reflect company brand and culture Key Accountabilities The Operations & Office Administrator will be accountable for the following outcomes: • Accurate and timely financial processing. Invoices are issued correctly and on schedule; AP/AR is current; reconciliations are completed without errors. • Clean and audit-ready financial records. Books are maintained in a state that supports smooth handoff to external accountants and tax professionals. • Reliable HR process execution. Onboarding, offboarding, compensation updates, and time-off administration occur accurately and on time. • HR system integrity and policy compliance. Employee records are current; policies are implemented consistently; coordination with the PEO is proactive and organized. • A well-maintained and fully functioning office environment. The office remains hospitable, stocked, and operational without executive oversight or intervention. • Professional and seamless event execution. Company-hosted events are well-planned, logistically sound, and positively reflect the organization. • Operational visibility and communication. Leadership is kept informed of any issues in bookkeeping, HR administration, facilities, or events before they become problems. • Ownership mentality. Back-office functions operate smoothly without requiring micromanagement or repeated follow-up. Qualifications • Able to work in-office up to 5 days per week including occasional evening events. This is not a remote position. • 2–5+ years of experience in office administration, operations, or similar roles • Hands-on experience with bookkeeping tasks (AP/AR, invoicing, reconciliation), including 2-5+ years of experience using QuickBooks Online. Accounting degree preferred. • Familiarity with PEO-supported HR environments • Strong organizational and time-management skills • Ability to manage recurring responsibilities independently • High attention to detail and process discipline • Professional, service-oriented communication style Nice-to-Haves • Experience in a small business, consultancy, or agency environment • Experience with PrismHR software • Experience automating routine tasks with AI • Event planning or hospitality experience