Sirius XM

Lead strategy and execution of data-driven audience targeting capabilities to enhance ad relevance and advertiser ROI. | At least 5 years product management experience in ad tech or programmatic platforms, strong understanding of identity resolution and DMP/CDP ecosystems, bachelor's degree required. | Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe. AdsWizz, a subsidiary of SiriusXM, is the leading global provider of digital audio and podcast advertising solutions. AdsWizz is the underlying monetization solution for well-known music platforms, podcasts, and broadcasting groups worldwide, giving advertisers or all sizes unprecedented access to premium and niche audio content. Through dynamic ad insertion, advanced programmatic platforms, and innovative audio formats, AdsWizz efficiently connects buyers and sellers for digital audio and podcast advertising. AdsWizz is a global company with a presence in over 40 countries How You’ll Make an Impact: We are seeking a strategic and technically fluent Senior Product Manager to lead the development and evolution of our audience targeting capabilities. This role will focus on building solutions that enhance ad relevance, campaign performance, and advertiser ROI by leveraging first-party data, third-party integrations, and advanced audience modeling. This role is critical in helping advertisers reach the right audiences at the right moments, with greater precision, scale, and effectiveness. You’ll define and drive initiatives that transform SiriusXM’s vast data assets, including first-party listener data, behavioral insights, content metadata, and third-party integrations (Data Clean Rooms, Vendor DMPs, Client Direct) into actionable, privacy-friendly targeting capabilities. Your work will directly enable advertisers to reach and engage the right audiences through data-driven targeting capabilities to drive revenue and improve campaign outcomes. You’ll collaborate with cross-functional teams including engineering, data science, sales, marketing, and legal to develop innovative data products that enable granular targeting, real-time personalization, and advanced measurement. Additionally, you’ll interface with external partners to enhance our data graph, improve addressability, and support identity resolution across channels and platforms. What you’ll do: Own the product vision, strategy, and execution for SiriusXM’s data-driven ad targeting capabilities. Define scalable, privacy-forward targeting products that leverage first-party behavioral data, contextual signals, demographics, and location intelligence. Lead the design of audience creation and activation workflows in partnership with Data Science, Engineering, Marketing, Sales, and Legal. Evaluate and integrate third-party data sources and targeting partners to enhance addressability and reach Establish KPIs for targeting effectiveness, delivery efficiency, and monetization impact; use data to inform decisions. Stay current on industry trends, data privacy regulations (e.g., GDPR, CCPA), and competitive offerings in digital audio, programmatic advertising, and identity solutions. Represent SiriusXM as a thought leader on data-driven advertising strategies and the future of addressable audio. Own and maintain a multi-year product roadmap for audience targeting capabilities aligned to advertising revenue growth objectives. Drive prioritization decisions across multiple stakeholder groups, balancing technical investments, commercial opportunities, and customer outcomes. Establish measurable business outcomes tied to advertiser performance, audience addressability, campaign effectiveness, and monetization growth. What you’ll need: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience. Minimum of 5 years of product management experience with a strong focus on advertising technology, data products, or programmatic platforms. Deep understanding of digital advertising, audience targeting, identity resolution, and DMP/CDP ecosystems. Proven ability to work with engineering and data science teams to develop machine-learning-powered targeting solutions. Experience with third-party data providers, measurement platforms, and identity graphs. Excellent communicator with strong analytical thinking and the ability to influence cross-functional stakeholders. Demonstrated ownership of complex product initiatives from strategy through launch and optimization in highly matrixed environments. Must have legal right to work in the U.S. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $100,000 to $160,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. #LI-RE1 R-2026-06-27

Coordinate between creative, sales, and stakeholders to develop and execute integrated brand sponsorship campaigns. | Requires 2+ years digital media experience, podcast advertising knowledge, proficiency in Monday.com, Excel, and PowerPoint, and U.S. work authorization. | Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe. How you’ll make an impact: As a Specialist, Podcast Partnerships Enablement you are the bridge between creative content and ad sales. You'll partner with creators and sales enablement to create unique, customized sponsorship opportunities for brands across a variety of platforms including audio, video and social content. You are both creatively minded and operationally strong, recognizing the natural complexity of integrated brand campaigns in the podcast space and what it entails. You have a genuine passion for podcasts, and a gift for thoughtfully and effectively communicating the value of each show and how they tie back to key audience targets. What you’ll do: Partner closely with sales enablement teams and shows to tailor customized ideas for specific verticals and clients in response to advertiser RFPs/RFI’s Help package integrated sponsorship opportunities across SiriusXM Media’s podcast portfolio Contribute to media planning and strategic positioning for prepackaged offerings & sponsored content Serve as a key liaison between internal stakeholders, podcast partners, creators, and sales teams throughout the pre-sale process Coordinate communications, timelines, deliverables, and next steps across multiple stakeholders and podcast partners Attend partner calls, document key takeaways, and help drive accountability across teams Seek out feedback regularly on RFP responses to improve future work and surface areas of opportunity. Support onboarding efforts for new podcast talent partners and educate partners on SiriusXM Media advertising capabilities What you’ll need: 2+ years of digital media experience developing revenue-generating ideas for clients; podcast experience preferred Passion for the podcast space and a strong understanding of how podcast advertising works Knowledge of online and offline media, with the ability to deliver fresh campaign ideas across audio, social, and video platforms Proactive, entrepreneurial mindset with the ability to excel in a fast-paced and rapidly changing environment Natural problem solver with the ability to navigate roadblocks and remain solution-oriented Comfortable presenting ideas and representing specific shows in internal meetings Strong collaborator with the ability to build relationships with external and internal partners Proficiency in Monday.com, Excel, and PowerPoint; experience with AI visual communication platforms such as Canva and/or ChatGPT is a major plus Must have legal right to work in the U.S At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $61,400 to $81,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2026-05-57

Manage post-sale workflow and coordinate teams for custom podcast advertising campaigns. | 3+ years media operations or campaign management experience, proficiency with Monday.com and JIRA, strong communication skills. | Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe. How you’ll make an impact: SiriusXM Media is looking for a Senior Specialist, Creative Partnerships Enablement to serve as the operational post-sale backbone of our custom podcast advertising business. In this role, you will own the end-to-end execution of integrated advertising campaigns across a subset of shows within SiriusXM’s podcast portfolio, ensuring each creator and advertiser experience is seamless, organized, and delivered with excellence. You are a proactive, strategic thinker. You thrive at the intersection of people, process, and media - and you bring deep knowledge of the digital media landscape to every conversation. You'll work cross-functionally with our internal and external podcast leads to set-up, launch and manage high-profile custom advertising campaigns, ensuring integrated brand campaigns are set up properly, launch seamlessly and exceed expectations. What you’ll do: Oversee the successful completion of complex custom podcast campaigns Serve as the post-sale operational lead across all custom podcast advertising campaigns, owning the workflow from signed IO to final delivery. Coordinate with internal teams including ad operations, sales enablement and podcast sales leads and to ensure all campaign elements are executed accurately and on time. Diagnose campaign issues and advise/establish plan of action, track implementation and identify potential areas of process optimization as part of post-sale project management Serve as one of the primary points of contact for podcast partners post-sale, providing a best-in-class experience throughout the campaign lifecycle. Build and maintain strong partner relationships built on trust, responsiveness, and clear communication. Intimately understand podcast partner needs and how they translate to revenue, while also understanding client campaign initiatives by working closely with cross-functional sales enablement teams Proactively manage partner expectations, communicate timelines and milestones, and handle escalations with professionalism and urgency. Develop, document, and continuously improve operating procedures for custom campaign management and partner communications Utilize internal tracking systems, project management tools, and templates to ensure the status of all campaigns are updated and maintained throughout the life of a custom campaign. Collaborate with key stakeholders on pre-sale conversations where operational feasibility or timelines are relevant. Identify improvements while also providing strategic and tactical input Assist in development of benchmarks for determining campaign success Work closely with Sr. Director, Revenue Partnership Leads, Post-Sale, and Pre-Sale team by providing support and guidance on best practices to ensure there are no roadblocks to campaign execution In partnership with advertiser-facing post-sale teams, you’ll provide an ongoing weekly status on live ad campaigns to business owners and cross functional teams including Client Services, Sales and Sales Development Must have a deep understanding of the inner workings of each show partner, including major components of the partner agreement, assets available for monetization (across audio, video and social) and their unique communication style and preferences. What you’ll need: 3+ years of experience in media operations, campaign management, post-sale production, or a related field - podcast or audio experience strongly preferred Deep understanding of the podcast and digital video industry, including how advertising is sold, executed and measured across sponsorship formats Proactive, solutions-oriented mindset - doesn’t wait for problems to escalate; solves them before they surface. Able to have difficult conversations while level-setting on expectations Builds and maintains strong, collaborative relationships with production partners across a wide range of genres and show types Experience developing scripts, creative briefs, talking points, and other client-facing creative documents for branded content and integrated campaigns Articulate professional with excellent oral & written communication skills Collaborative with the ability to build strong relationships with external and internal partners Organized and detail-oriented with ability to thrive in nuances/ambiguity Ability to work well under pressure and adapt in the face of ever-changing projects Passionate about the podcast space and the evolution of creative brand integrations that delight creators and listeners alike Expert proficiency in MS-Office, Monday.com, Google Suite, and JIRA Must have legal right to work in the U.S. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $66,600 to $88,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2026-05-56

Execute digital marketing initiatives to drive awareness and lead generation, manage website content, and collaborate with SEO agencies to optimize site performance. | Bachelor's degree or equivalent experience with 1-3 years in digital marketing or content development, foundational SEO and AI/LLM knowledge, and CMS experience. | Who we are: SiriusXM and its brands (Pandora, SiriusXMMedia, AdsWizz, Simplecast, and SiriusXM Connect are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. Pandora CloudCover is part of the SiriusXM portfolio of brands. CloudCover is one of the fastest growing music for business services offering easy-to-use products and solutions designed for businesses to play, control, and manage clean lyrics, ad-free licensed music in their businesses. Our clients range from Fortune 500 companies to respected non-profit organizations that rely on CloudCover’s copyright-compliant music solutions. In-store music does have a powerful impact on end-user attitudes and buying behaviors, and you can be part of this exciting, fast growing industry! How You Will Make An Impact: Pandora CloudCover is seeking a highly motivated and results-driven Digital Marketing Specialist to execute strategic marketing initiatives focused on acquiring new customers across SMB and Enterprise segments. In this role, you will play a key part in driving growth by supporting digital marketing programs, optimizing our online presence, including managing and updating website content within our CMS (Webflow), and contributing to lead generation efforts across multiple digital channels. To thrive in this position, you should have strong analytical skills, attention to detail, and the ability to apply digital marketing best practices in a fast-paced environment. What you’ll do: Execute digital marketing initiatives designed to drive awareness, engagement, and lead generation across SMB and Enterprise segments. Develop and maintain a structured content calendar, supporting the creation of high-quality assets including blog posts, industry articles, guides, etc. Update and manage website content within the CMS (Webflow), ensuring accuracy, consistency, and alignment with brand and SEO best practices. Partner with external SEO agencies to monitor performance, track key metrics, and implement optimization recommendations. Apply SEO best practices and monitor search engine updates to support website health initiatives, strengthening domain authority and improving content visibility and site performance. Support the optimization of key conversion points within the marketing funnel, including landing pages, website calls-to-actions, and lead capture forms. Track, analyze, and report on SEO/AEO/LLM campaign performance Assist in the execution and analysis of A/B tests to improve conversion rates and user engagement. Manage social media channels, including content publishing, performance monitoring, and initiatives to grow the brand’s social presence and engagement. Conduct market and competitor research to inform campaign strategy and content development. What you’ll need: Bachelor’s degree or equivalent professional experience. Foundational knowledge of SEO/LLM/AI, digital marketing, and content performance measurement. Experience working with a CMS platform (Webflow preferred). Understanding of search engine ranking factors and digital marketing best practices. Strong analytical capabilities with the ability to interpret data and translate insights into action. Excellent organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment. 1–3 years of experience in marketing, digital marketing, or content development. Legal authorization to work in the United States. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $61,500 to $93,350 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2026-04-23

Define and execute onboarding, AI enablement, and learning tools adoption roadmap collaborating cross-functionally and measuring effectiveness. | 5+ years in Learning & Development with program management, instructional design, learning technologies, AI tools, and stakeholder influence skills. | Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers. What you’ll do: Define and execute a multi-quarter roadmap across onboarding, AI enablement, and tools adoption Translate enterprise priorities into clear program strategies, launches, and success measures Establish a consistent operating rhythm for delivery across the portfolio Build end-to-end learning journeys, frameworks, and pathways that scale across the organization Develop repeatable enablement models that support ongoing tools and AI adoption Modernize onboarding to be more consistent, accessible, and impactful Enable skills-based mobility through structured learning pathways and frameworks Deliver high-impact learning experiences for individual contributors, managers, and leaders Collaborate with People & Culture partners, business leaders, and functional teams to align on priorities Drive the effectiveness and experience of SiriusXM University and related platforms Partner on platform configuration, workflows, and rollout strategies Ensure learning experiences are intuitive, accessible, and aligned to employee needs Define success metrics, adoption indicators, and reporting frameworks Track program performance, engagement, and outcomes over time Use insights and data to refine programs and inform future strategy Provide visibility to leaders on program health and effectiveness What you’ll need: 5+ years of experience in Learning & Development, Talent Development, or related fields Strong program management experience in complex, cross-functional environments Experience designing scalable learning experiences, frameworks, or enablement programs Familiarity with learning technologies (LMS/LXP) and emerging AI tools Strong facilitation skills across employee and manager audiences Proven ability to influence stakeholders and drive alignment in a matrixed organization Instructional design experience grounded in adult learning principles A measurement mindset, with experience defining success metrics and using data to improve outcomes Experience leading onboarding or enterprise enablement programs, preferred Experience driving adoption of new tools or technologies Background in media, technology, or fast-paced consumer businesses, preferred Experience building skills-based learning or mobility frameworks, preferred Experience with automation and/or AI tools such as chatGPT, Gemini, etc. Must have legal right to work in the U.S. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $87,600 - $116,800 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2026-04-20

Manage cross-functional teams to deliver large-scale omni channel contact center programs on time and within budget. | 5+ years program/project management experience with omni channel contact center focus, PMP or Agile certification, and strong stakeholder collaboration skills. | Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers. How you’ll make an impact: As the Manager, Program Management, Listener Care, you will promote accountability and excellence in program execution, ensuring initiatives meet timelines and business objectives. Working collaboratively across functions, you’ll unite teams around shared goals to deliver exceptional customer experiences and elevate operational outcomes. What you'll do: • Manage the relationship of cross-functional project teams to deliver large-scale omni channel contact center programs and projects on time, within budget, and with high quality. • Develop and execute comprehensive project plans, resource allocation plans, and risk management plans to ensure successful project delivery. • Collaborate with stakeholders to gather omni channel contact center business requirements, define project scope, and develop business cases to support project initiatives. • Conduct project status updates, identify and mitigate project risks, and develop corrective actions to ensure project deliverables meet omni channel contact center business objectives. • Ensure compliance with organizational project management methodologies, standards, and governance. • Conduct root cause analysis and develop recommendations for process improvement What you'll need: • 5+ years experience in program/project management, with a focus on omni channel contact center operations and technology. • Proven track record of delivering large-scale omni channel contact center programs and projects with high complexity and multiple stakeholders. • Strong knowledge of omni channel contact center operations, technology, and industry trends. • Ability to analyze data and concisely summarize problem statements • Experience with project management tools such as MS Project, Monday, or Jira. • Deep understanding of PMP principles and methodologies • Certification in project management (PMP, Agile, or Scrum Master). • Must have legal right to work in the U.S. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $88,900 to $129,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2026-03-20