Shuvel Digital

The role involves compiling, researching, analyzing, and documenting data and requirements for the ETS group. The analyst will partner with the Technology Product Owner to manage product boards and backlogs while leading product meetings and presenting findings. | Candidates should have significant experience with Microsoft Office and ADO boards, along with solid skills in data querying and analysis. A bachelor's degree in a relevant field or equivalent experience is required, along with knowledge of Navy Federal products and services. | Analytics - Tech Product Analyst Remote. Description To compile, research, analyze, and document data, requirements, workflow / processes, and functionality for respective ETS group. To develop and evaluate information and prepare recommendations. To partner with Technology Product Owner (TPO) in the creation, management, and maintenance of product boards and product backlogs. Responsibilities Clearly presents status and issues in a variety of oral and written formats, and leads product meetings. Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items. Liaise between product development team and business area. Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards. Solves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findings. Manages medium-large projects/product lines either solo or as part of a team of Analysts. Recognizes and proactively raises issues or risks along with well-considered solutions. Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming. Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team. Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance. Creates and communicates artifacts translating business needs into executable requirements. Contributes to department/branch process improvements. Performs other duties as assigned. Qualifications Possesses/maintains significant experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional Possesses/maintains significant experience with Microsoft ADO boards Demonstrates and applies knowledge in IT solution creation and delivery to assigned project/product. Demonstrates competence in planning, organization, and multi-tasking. Navy Federal Service Now knowledge Navy Federal products, services, programs, policies, and procedures Desired - Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM) is helpful. Manages multiple priorities independently and/or in a team environment to achieve goals via effective organizational, planning, and time management skills Possesses/maintains solid skills with data querying, reporting, and analysis; comfortable recommending solutions to problems Possesses/maintains solid verbal and written communication skills Bachelors degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience.

The Deployment Consultant supports planning and execution for a large DoD S/4HANA deployment. This role manages site readiness, deployment tasks, and cutover execution to ensure successful go-live. | The position requires intermediate skills in SAP S/4HANA End-to-End Implementation. Preferred qualifications include 3+ years of overall IT experience and strong organizational and communication skills. | SAP S/4HANA Basis Developer Remote Labor Category Role Title: SAP S/4HANA Basis Developer NAICS: 541512 Number of positions:1 Position Overview: The Deployment Consultant supports planning and execution for a large DoD S/4HANA deployment. Working closely with the Deployment Lead and functional teams, this role manages site readiness, deployment tasks, and cutover execution to ensure successful go-live. Required Skills: SAP S/4HANA End-to-End Implementation: Intermediate Preferred Skills: 3+ years overall IT experience; 2+ years of DoD SAP deployment Strong organizational and communication skills Prior experience with SAP cutover management Day-to-Day Responsibilities: Support development and execution of deployment strategies Coordinate data gathering and site-specific requirements Manage system setup, testing, and readiness activities Monitor progress and report deployment status to leadership Education: Minimum Bachelors

The Technical Business Analyst will lead client meetings and serve as the primary liaison between business stakeholders and development teams. They will conduct research and development to explore new ServiceNow features and support project planning and documentation. | Candidates must have ServiceNow development experience and a strong understanding of its architecture. They should also possess excellent communication skills and experience with Agile methodology. | Technical Business Analyst Remote Position Overview The Technical Business Analyst will work within the Enterprise Technology Services (ETS) group under Technology Applications, supporting the ServiceNow platform — the organization’s core IT Service Management (ITSM) tool. The role involves collaborating closely with development teams and business stakeholders to design, implement, and optimize ServiceNow capabilities across Change, Incident, Problem, Release, Configuration (CMDB), and Request Management modules. Required Skills Candidates must be proficient in the following areas: ServiceNow development experience with a deep understanding of coding standards and best practices Technical and functional knowledge of the ServiceNow platform and its architecture Proven ability to lead and liaise with technical development teams Strong understanding of Software Development Life Cycle (SDLC) principles Facilitation and communication skills to manage discussions across multiple functional groups Excellent oral and written communication skills, including presenting to management and stakeholders Agile methodology experience Experience with Change Management and Configuration Management tools (e.g., VersionOne, ServiceNow) Knowledge of Problem/Risk Management processes Proficiency with the Microsoft Office Suite Day-to-Day Responsibilities Lead client meetings and serve as the primary client relationship liaison Act as the interface between business stakeholders and development teams Conduct research and development (R&D) to explore new ServiceNow features, configurations, and capabilities Support project planning, requirement gathering, and documentation to ensure successful delivery within Agile sprints Expected Deliverables Documentation of requirements, designs, and sprint progress ServiceNow configuration recommendations and technical guidance Client-facing status reports and enhancement proposals Education Bachelor’s Degree (BS/BA) in a related field required

The IAM Application Onboarding Analyst will lead complex analysis across business and technical stakeholders to support IAM services. They will assist in onboarding applications, gather requirements, create test cases, and ensure compliance with IAM governance structures. | Candidates should have over 8 years of experience in Information Systems Analytics and 5 years in IAM organizations, preferably in financial services. A Bachelor's Degree in a related field or equivalent experience is required, along with strong analytical and communication skills. | Greetings! Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees. Our client is seeking an IAM Application Onboarding Analyst-15915-Remote. You seem to have a rock-solid profile and your overall background seems to be a great match for the position. Please review the below information for clarity on the position description. Description: The IT Analyst role will work with the IAM team, business and application owners eliciting Application Onboarding requirements, testing validation, and performing data analysis to ensure correctness. Researches, analyzes, and documents data, requirements, workflow/ processes, functionality and/or controls related to Identity & Access Management. Develops and evaluates information, and prepares recommendations based on analysis for use in decision-making. Applies extensive and diversified knowledge of principles and practices in broad areas of assignments and relates fields. Works on the most complex, high impact projects. Serves as a technical specialist or advisor to the IAM transformation and compliance team. Acts as a liaison or subject matter expert to business and technical stakeholders transitioning to new IAM transformation and compliance processes. Responsibilities Leads and provides complex analysis across business stakeholders, technical stakeholders and other analysts supporting significant transformational and operational initiatives for the Identity & Access Management (IAM) services. Specific analysis efforts include but are not limited to the following: Assist stakeholders in understanding IAM capabilities and functions. Gather requirements for onboarding applications for provisioning access and access certifications, meeting appropriate controls. Create appropriate business test cases and test scripts and perform testing to ensure completeness. Analyze data in sources such as ServiceNow, Access Directories (AD/RACF/LDAP, etc.), HR, Application, to provide use case input to stakeholders. Support business and technical stakeholders in transitioning to new IAM capabilities and services across various IAM domains such as Access Management, Identity Lifecycle Management and Privileged Access Management. Ensure IAM governance structures adhere to defined policies and standards. Ensure that IAM core capabilities, IAM operations, business stakeholder usage and application integrations follow the governance structures. Maintain a continuous and strong security posture across all business and ISD IAM stakeholders via ongoing, proactive reviews of account access and authorization, and designing short- and long-term improvements to ensure violations are remediated. Additional Responsibilities Analyze application functions and systems integrations, requirements, data, processes, service specific practices, standards and metrics/statistics (Complex analysis). Interpret results of analysis; present recommendations, including alternatives and implications (Significant Impact). Collaborate with other business units to analyze and improve processing procedures and resolve problems (Significant impact). Ensure clear, concise and effective communication of material (Leadership). Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied (Leadership). Monitor and analyze key performance indicators and establish processes and methodologies for preventative mitigation (Complex analysis). Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products (Most complex/Unusual). Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance (Significant impact). Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations (Complex analysis). Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings (Most complex/Unusual). Provide input into best practices for the respective area (Leadership). Ensure compliance with Navy Federal Credit Union ISD standards and best practices Performs other related duties as assigned Qualifications 8+ years of experience working in Information Systems Analytics, Data Analytics or Application and Platform Requirements Gathering for any Identity Governance Administration (IGA) products such as SailPoint, Saviynt, etc. 5+ years of experience with operational, governance, or business and technical engagement function within an IAM organization, preferably in a financial services organization Developing and executing various certifications in IGA products (SailPoint,Saviynt, etc). Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related field, or the equivalent combination of education, training or experience Expert skill maintaining accuracy with attention to detail and meeting deadlines Extensive experience in IT solution creation and delivery with increased business intelligence Expert research, analytical, and problem-solving skills Extensive experience in translating business requirements into technical solutions Advanced organizational, planning and time management skills. Expert skill communicating with all levels within an organization and acting as a trusted liaison between IT delivery teams and front-office business units Extensive experience in working and participating in cross-functional, multi-dimensional teams and projects Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely Advanced relationship building, negotiation and facilitation skills Extensive experience in leading, guiding & mentoring others Expert skill exercising initiative and using good judgment to make sound decisions Advanced verbal and written communication skills Expert skill analyzing and organizing problems or work processes for technical solutions Ability to work independently and in a team environment Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Bachelor’s Degree in Computer Science, Informtion Systems Engineering, Business or other related field, or the equivalent combination of education, training or experience

Own the full lifecycle of complex features and act as a technical lead for critical initiatives. Collaborate across teams to deliver AI-driven solutions and enhance internal APIs using a modern TypeScript stack. | Candidates should have at least 5 years of experience in modern engineering environments and a strong background in delivering production software. Proven technical leadership on large projects and experience in talent-dense environments are essential. | Greetings! We’re looking for a Staff Software Engineer to play a leading role in building and scaling a modern platform that is transforming how financial and insurance workflows are done. This is a highly hands-on role — you’ll write high-quality code, lead by example, and make scalable technical decisions that accelerate product delivery. As part of the core engineering team, you’ll work across the stack, collaborating closely with Product, Design, and Data teams to translate complex user problems into elegant, maintainable solutions. You’ll thrive in a fast-paced environment where autonomy, accountability, and impact go hand-in-hand. The ideal candidate has at least 5 years of professional experience in a modern web stack, a proven record of technical leadership on large or complex projects, and the adaptability to move quickly while maintaining high engineering standards. What You’ll Do Own the full lifecycle of complex features: scope, design, implement, and ship code that directly improves user workflows. Act as a technical lead for critical initiatives, ensuring timely delivery with high quality. Collaborate across teams to break down ambiguous problems into simple, maintainable solutions. Deliver AI-driven solutions designed to streamline decision-making and workflows. Build and enhance internal APIs and integrations using a modern TypeScript stack (React + Node.js). Champion engineering best practices: testing, code review, observability, and CI/CD. Mentor and guide junior and mid-level engineers. Influence technical culture, architectural patterns, tooling, and continuous improvement processes. Tech Stack TypeScript, React, Node.js AI-driven coding tools Requirements 5+ years of experience designing, building, and delivering end-to-end features in modern engineering environments (7+ preferred). Proven technical leadership on large or complex projects. Experience in talent-dense environments such as later-stage startups or Big Tech. (MUST) Strong background delivering production software in a modern web stack. Experience working on compliance-heavy or detailed data systems. Fluency in TypeScript, React, and Node.js. Comfortable using AI coding tools to enhance productivity. Soft Skills Strong communication and collaboration skills. Bias toward incremental value delivery. Focus on product and business impact. Low ego and a team-first mindset. Other Details Remote-first culture with quarterly co-location travel (4 days each quarter). Interest in the FinTech space is a plus. Traits to Avoid Candidates with frequent job hopping (less than 1–2 years per role). Candidates with rigid, slow processes from large corporations. Candidates who expect excessive hand-holding rather than autonomy. Skills and Certifications TypeScript, React, Node.js

The Firewall Engineer manages and maintains the organization's firewall infrastructure, ensuring security and performance. This role involves configuring, upgrading, and patching firewall systems to protect the network. | Candidates should have over 5 years of experience managing Palo Alto firewalls and knowledge of converting layer 4 rules to layer 7. Preferred qualifications include experience with Checkpoint firewalls and the ability to automate tasks using Python. | Greetings! Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees. Our client is seeking an Firewall Engineer-15850-Remote. You seem to have a rock-solid profile and your overall background seems to be a great match for the position. Please review the below information for clarity on the position description. Description: Job Requirements: Experienced in managing Palo Alto firewalls (5+ years) Knowledgeable in conversation of layer 4 rules to layer 7 using userID and appID Understanding of creating custom appID’s Has managed Palo Alto infrastructure (upgrades, patches, configurations) Preferred – Experienced in managing Checkpoint firewalls in an IaaS environment Preferred – Deployed Palo Alto firewalls in an IaaS environment Preferred – Ability to leverage python scripts to automate tasks A Network Administrator Engineer manages and maintains an organization’s network infrastructure, ensuring security, performance, and reliability Expertise in networking protocols and devices Proficiency in firewalls, routers, and VPNs Experience with network monitoring tools

The Business Analyst conducts requirements analysis and validation, ensuring that requirements are complete and conform to standards. They liaise between product teams and business areas to validate archived data for database decommissioning. | The role requires strong business analysis and requirements gathering skills, along with knowledge of business process modeling and system integration. The candidate should be able to create and communicate artifacts that translate business needs into executable requirements. | Greetings! Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees. Our client is seeking an Analytics - Business Analyst-15869-Remote. You seem to have a rock-solid profile and your overall background seems to be a great match for the position. Please review the below information for clarity on the position description. Description: Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards Liaises between product teams and business areas to validate and obtain sign off on archived data to proceed with decommission of databases Tracks requirements status throughout project / product lifecycle; manages changes to requirements via board/backlog management and maintenance Creates and communicates artifacts translating business needs into executable requirements Assist with technical reviews on Lotus Notes database targeted for retirement Role & Rate Catalog: A Business Analyst evaluates overall performance, identifies areas for improvement, leveraging digital analytics to optimize business systems and processes and creates strategies to help the business become more efficient. Strong business analysis and requirements gathering skills Knowledge of business process modeling and system integration

The Network Systems Analyst will provide comprehensive day-to-day operational support and assist with various tasks and projects. The role involves performing research and analysis, identifying opportunities for process efficiency, and collaborating with staff at different levels. | Candidates should have a solid understanding of network engineering principles and effective communication skills. They must demonstrate advanced problem-solving abilities and the capacity to learn new skills quickly. | Greetings! Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees. Our client is seeking a Network Systems Analyst (Specialist)-15851-Remote. You seem to have a rock-solid profile and your overall background seems to be a great match for the position. Please review the below details for clarity on the position description. Description: Understanding of Network Engineering Principles Effective interpersonal, verbal, and written communication skills Gather requirements from subject matter expertise Effective research, analytical, documentation, and problem-solving skills Effective skills in maintaining accuracy with attention to detail and meeting deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Ability to learn new skills quickly with guidance as needed Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks/assignments/projects Perform research and analysis; may include quantitative and/or qualitative analysis Maintain professionalism in all interactions, placing member service as a priority Provide comprehensive day-to-day operational support Experience leading systems analysis, design, and architecture efforts Self-motivated and proactive, able to learn quickly and apply new concepts, tools, and applications Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills Advanced skills applying innovative approaches to solve technical design issues Perform other duties as assigned Role & Rate Catalog: A Specialist Analyst focuses on solving specialized IT issues or improving specific technologies within an organization, such as server optimization, database performance, or cloud computing. Expertise in specific IT areas (e.g., cloud, databases) Analytical thinking and troubleshooting skills Experience with technical tools and platforms

Design end-to-end conversation flows for chatbots and other conversational interfaces. Write conversational content that aligns with the brand voice and user needs. | 2+ years of experience in conversation design is required. Candidates should have a strong portfolio of conversational work and excellent writing skills. | Greetings! Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees. Our client is seeking an UX Content Conversation Designer-15814-Remote. You seem to have a rock-solid profile and your overall background seems to be a great match for the position. Please review the below details for clarity on the position description. Description: Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR. Write conversational content that aligns with our brand voice and user needs. Work closely with product managers, engineers, and researchers to define and implement conversation strategies. Use data, user research, and testing to iterate and improve conversations over time. Define intents, utterances, and response logic for AI/NLU systems. Help establish and maintain conversation design guidelines and best practices. Advocate for the user and promote accessibility and inclusivity in language. Qualifications 2+ years of experience in conversation design. Strong portfolio of conversational work (chat, voice, or multimodal). Excellent writing and editing skills with an ear for natural-sounding language. Understanding of design thinking, user experience principles, and accessibility standards. Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.). Comfort with ambiguity and a collaborative spirit A Contractor - UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services Experience in designing and developing conversational flows for chatbots, voice assistants, and other AI-powered interfaces Proficiency in usability testing and user research Strong portfolio demonstrating conversational UI/UX projects Familiarity with conversation design tools "