Shoreline Pet Hospital

Greet clients and pets, manage phone lines and appointments, handle inquiries and payments, coordinate clinic operations, and assist with administrative duties. | Strong critical thinking, multitasking, quick learning, excellent communication, computer proficiency, and a compassionate demeanor, with veterinary experience preferred. | At Shoreline Pet Hospital, we are more than just a veterinary clinic—we are a team of passionate professionals dedicated to providing exceptional, Fear Free care to our patients and a positive, supportive environment for our team. Our hospital is built on a foundation of compassion, collaboration, and a commitment to reducing stress and anxiety for both pets and their people. We believe in fostering a workplace culture where every team member feels valued, respected, and empowered to grow. Through teamwork, open communication, and a shared love for animals, we create an environment where both pets and people thrive. If you’re looking for a place where your skills are appreciated, your well-being matters, and your passion for veterinary medicine can shine, we would love to meet you! Job Summary: We are seeking a highly organized, quick-learning, and detail-oriented Veterinary Receptionist to join our team. The ideal candidate must possess strong critical thinking skills, the ability to multitask efficiently, and a passion for providing excellent client and patient care. As the first point of contact for our clients, you will play a crucial role in ensuring a positive experience for pet owners and their beloved animals. Key Responsibilities: • Greet and check in clients and their pets with professionalism and warmth • Answer and manage multiple phone lines, scheduling appointments efficiently • Provide accurate information about services, pricing, and policies • Handle client inquiries and concerns with critical thinking and problem-solving skills • Process payments, invoices, and maintain accurate records • Coordinate with veterinarians, technicians, and other team members to ensure smooth clinic operations • Maintain a clean and organized reception area • Assist with administrative duties, including filing, data entry, and inventory management • Handle urgent situations calmly and prioritize tasks effectively Requirements: • Strong critical thinking skills to assess and respond to client needs effectively • Excellent multitasking abilities in a fast-paced environment • A quick learner who can adapt to new software, protocols, and procedures • Outstanding communication and interpersonal skills • Prior experience in a veterinary clinic or medical office is a plus • Proficiency in computer systems and scheduling software preferred • Ability to remain calm and professional under pressure • Compassionate and empathetic demeanor towards both pets and their owners Benefits: • Competitive pay • Health and wellness benefits • Paid time off • Employee pet care discounts • Opportunities for professional growth and advancement If you are a proactive, detail-oriented, and fast-learning individual who thrives in a dynamic environment, we would love to hear from you! Apply today to join our dedicated veterinary team. Job Type: Full-time Pay: $22.00 - $28.00 per hour Benefits: • 401(k) • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Uniform allowance • Vision insurance Work Location: In person