Shift Paradigm

Support sales with technical expertise, maintain demo environments, and design scalable solutions within the Adobe ecosystem. | 8+ years in marketing technology, Adobe platform expertise, experience with CRM integrations, and strong client-facing skills. | The Opportunity The Solution Architect is a senior-level team member who plays a critical role in supporting the sales and delivery functions and establishing trusted partnerships through deep technical expertise in the Adobe ecosystem. Acting as a solution engineer, this role ensures prospects and clients receive best-in-class guidance, architecture, and solutioning across Adobe and adjacent MarTech platforms. Core to this position is the ability to maintain and leverage demo environments, support co-selling opportunities, scope complex initiatives, and translate business challenges into scalable solutions. This position is a recognized leader and mentor across the Technology & Data Services division, fostering best practices, enabling colleagues, and elevating the firm’s Adobe partnership presence. Core Responsibilities Sales & Solution Engineering Support • Serve as a trusted pre-sales solution architect, supporting the SVP of Technology & Data Services, Partner Alliances Manager, and sales team members in new and existing business opportunities. • Maintain and configure demo environments and Adobe instances to showcase platform capabilities in co-selling situations with Adobe and other partners • Participate in RFP/RFI responses, proposal development, and scoping sessions to ensure technical feasibility and solution accuracy. • Act as the technical translator during sales engagements, aligning Adobe solutions to client business outcomes. Solution Architecture & Technical Consulting • Function as a subject matter expert (SME) across the Adobe Experience Cloud, with hands-on experience in: • Adobe Experience Platform (AEP) • Real-Time CDP (RTCDP) • Adobe Journey Optimizer (AJO) • Adobe Customer Journey Analytics (CJA) • Adobe Marketo Engage • Architect scalable, secure solutions aligned to client needs, budget, and long-term roadmap. • Provide direct technical consulting, producing architectural diagrams, technical recommendations, and integration strategies. • Support integration design with Salesforce, Dynamics, other CDPs, and broader MarTech ecosystems. Client Engagement & Delivery Partnership • Engage directly with client stakeholders as a trusted technical advisor, ensuring proposed solutions align with both sales positioning and delivery execution. • Collaborate with Delivery Operations, PMs, and Product Owners to ensure scope and estimates are accurate and achievable. • Support smooth handoff from sales to delivery, ensuring requirements, risks, and dependencies are documented and communicated. Thought Leadership & Mentorship • Mentor peers and junior team members in Adobe platform capabilities, technical best practices, and solution design approaches. • Contribute to the creation of enablement assets, playbooks, and reusable solution templates. • Champion technical credibility with Adobe and other partners, strengthening joint go-to-market motions. Qualifications & Experience • 8+ years of marketing technology and solution architecture experience, preferably in consulting/agency environments. • Proven expertise across the Adobe Experience Cloud ecosystem (Marketo, AEP, RTCDP, AJO, CJA). • Adobe Certified Expert (ACE) preferred but not required - we value real-world implementation experience • Extensive experience with sales support: demos, pre-sales engineering, solutioning, and RFP/RFI participation. • Strong background in integration architecture with CRMs (Salesforce, Dynamics), CDPs, and adjacent platforms. • Exceptional client-facing skills, with the ability to influence senior stakeholders and articulate technical concepts in business terms. • Track record of thought leadership, mentoring, and cross-team enablement without direct people management responsibilities. About SH/FT SH/FT is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients. Why SH/FT SH/FT is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world’s most recognized brands. At SH/FT you’ll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy. Our Commitment to DEIB We strive to champion diversity, equity, inclusion, and belonging through our Project NEXT committee. This team of passionate internal advocates and external experts allows us to build and leverage a diverse and inclusive workforce and workplace by committing to represent and reflect the experiences, perspectives, and viewpoints of our people, partners, and communities we serve. We are committed to providing knowledge and career opportunities to the next generation of digital marketers while championing diversity and equality in the workplace. At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process. This is a full remote position, however candidates must have current US work authorization. For US Candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. As required by law, Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey or Washington. The salary range for these residents is $150,000 - $175,000. Salary is based on several factors including but not limited to role, skillset, relevant education, level of experience, certifications, etc. In addition to base salary, Shift Paradigm offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks. Work Location: Fully remote within the USA or Canada only, with occasional travel for client engagements, Adobe Summit, and team gatherings (typically 10-15% travel) No relocation assistance can be offered at this time.

Design and manage email marketing campaigns, collaborate with cross-functional teams, ensure accessibility, and lead a design team. | 8+ years design experience, proficiency in Figma and Adobe CC, knowledge of email marketing and accessibility standards, and team leadership skills. | About SH/FT Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients. Overview Shift is seeking an experienced Lead Designer to join the Content Studio. This role focuses on email design with an emphasis on innovation and personalized content. Our Designers collaborate closely with Copywriters, Strategists, and Developers to create highly dynamic experiences that stand out in the inbox. Though we have a work from almost anywhere framework, this role works east coast hours. Responsibilities • Design compelling emails and work alongside developers to create template systems. • Collaborate with writers to create unified messaging. • Validate designs through research and insights to curate the best UX. • Prioritize creating accessible, inclusive designs. • Stay up-to-date on email marketing trends and best practices. • Cultivate a strong understanding of the client’s brand to transcend the BAU. • Clearly and confidently communicate ideas to the internal team and clients. • Identify opportunities for design testing and optimization. • Prep files for development handoffs and perform quality assurance on final designs. • Manage multiple projects and deadlines simultaneously. • Identify risks and issues and troubleshoot the root cause, escalating as appropriate. • Manage direct reports including: recruiting, onboarding, ongoing training, 1:1 coaching and performance management. Qualifications • 8+ years experience as a Designer or similar role. • Proficiency in Figma and Adobe Creative Cloud. • Experience mentoring or managing team members. • Strong understanding of email marketing best practices and industry trends. • Excellent communication and collaboration skills. • Working knowledge of WCAG as it applies to email. • Ability to work effectively in a fast-paced, deadline-driven environment. • Experience with luxury brands or the Financial Services industry is preferred. Our Commitment to DEIB We strive to champion diversity, equity, inclusion, and belonging through our Project NEXT committee. This team of passionate internal advocates and external experts allows us to build and leverage a diverse and inclusive workforce and workplace by committing to represent and reflect the experiences, perspectives, and viewpoints of our people, partners, and communities we serve. We are committed to providing knowledge and career opportunities to the next generation of digital marketers while championing diversity and equality in the workplace. At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process. As required by law, Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey or Washington. The salary range for these residents is $85,000.00 to $98,000.00. Salary is based on several factors including but not limited to role, skillset, relevant education, level of experience, certifications, etc. In addition to base salary, Shift Paradigm offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks. MAXhBbaVd3