SHEIN

Lead end-to-end project management for warehouse IT operations, coordinate cross-functional teams, manage budgets, and optimize warehouse IT systems. | Extensive experience in project/program management, stakeholder management, budget oversight, and familiarity with warehouse IT and Agile methodologies. | About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Position Summary We're seeking a full-time IT Operations Manager for our Washington corporate office, located in the city of Bellevue. Within this role, you will lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN's rapid employee and business growth across global markets, including the Americas, Europe, and APAC. SHEIN Overseas IT is committed to enabling SHEIN's rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization. This position reports to the IT Director, North America IT. Job Responsibilities • Project Planning & Execution: • Lead end-to-end project management for warehouse IT operations, from project initiation to final delivery. • Develop detailed project plans, timelines, and milestones to track progress and ensure successful project delivery. • Coordinate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals. • Team Coordination & Stakeholder Management: • Collaborate with cross-functional teams, including IT, production, procurement, and external partners, to ensure smooth project execution. • Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues • Facilitate communication between technical and non-technical teams, translating technical jargon into business language when necessary. • Budget & Resource Management: • Manage project budgets, ensuring all expenses are within allocated funds. • Allocate resources efficiently and ensure teams have the tools and support needed to meet project deadlines. • Identify and mitigate potential cost overruns or resource constraints. • Risk Management and Problem-Solving: • Identify potential project risks and develop mitigation strategies. • Monitor and resolve issues that arise during the project lifecycle to minimize disruptions and delays. • Implement contingency plans to address unforeseen project challenges. • Technology Implementation and Support: • Work with engineer teams to implement studio-specific technology solutions, such as software systems for production, asset management, and workflow automation. • Ensure that all technology solutions meet studio needs and industry standards. • Oversee the testing and deployment of new tools, ensuring seamless integration with existing systems. • Process Improvement: • Evaluate current studio workflows and processes, identifying areas for improvement. • Collaborate with operational and technical teams to streamline processes and improve efficiency using technological solutions. • Implement best practices for project management and technology adoption. • Reporting and Documentation: • Provide regular project status reports to senior management, highlighting key achievements, risks, and recommendations. • Maintain comprehensive project documentation, including project plans, status reports, and post-project reviews. • Warehouse IT Management & Optimization: • Manage and optimize warehouse IT systems, including automations, and robotics, ensuring efficient operations, performance monitoring, and continuous improvement initiatives. • Apply advanced knowledge of warehouse IT operations and industry best practices, including system validation, qualification, and standards, to drive operational excellence. Job Requirements • Bachelor's degree in Business Administration and Management, or a related field. • Minimum 10 years of experience in data analysis, business operations, strategy, consulting, or related analytical roles. • Ability to travel 30% of the time. • Extensive program/project management experience, including establishing, scaling, and managing operations, along with resource and budget planning. • Proven ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities. • High emotional intelligence (EQ) and a collaborative team player capable of managing expectations across time zones and cultures. • Lead and perform in a fast-paced, dynamic environment, managing shifting priorities, meeting critical deadlines, and providing clear guidance to team members while maintaining high performance under pressure to ensure project success and continuity. • Proven leadership and team-building abilities, with extensive experience managing cross-functional teams. • Proven track record in delivering projects with a deep understanding of customer needs, technology, quality, speed to market, and budget. • Extensive experience with Agile methodologies, from roadmap planning to execution. Nice to Have • Bilingual in Mandarin Benefits and Perks • Bonus and RSU eligible • Healthcare (medical, dental, vision, prescription drugs) • Health Savings Account with Employer Funding • Flexible Spending Accounts (Healthcare and Dependent care) • Company-Paid Basic Life/AD&D insurance • Company-Paid Short-Term and Long-Term Disability • Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) • Employee Assistance Program • Business Travel Accident Insurance • 401(k) Savings Plan with discretionary company match and access to a financial advisor • Vacation, paid holidays, floating holiday and sick days • Employee discounts • Free weekly catered lunch • Dog-friendly office (available at select locations) • Free gym access (available at select locations) • Free swag giveaways • Annual Holiday Party • Invitations to pop-ups and other company events • Complimentary daily office snacks and beverages #LI-YC1 Pay Range $118,800-$201,600 USD

Oversee office operations, manage vendor relationships, lead administrative projects, and support executive scheduling and policies. | Minimum 6+ years in administrative or project management roles, bilingual in Chinese and English, proven team management experience, and proficiency in office software and project tools. | Job Title: Administrative Manager Reports to: Head of US Fulfillment Job Location: Bellevue, WA Job Status: Exempt, Full Time About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future! Position Summary As the Administrative Manager, you will oversee a team of office assistants, ensure seamless operations across the organization, and collaborate with various departments and external vendors to maintain optimal office functionality. You will also take an active role in developing policies and reviewing basic contracts to support organizational compliance and success. We’re seeking a full-time Administrative Manager for our Bellevue corporate office. Job Responsibilities • Serving as the liaison between executives and internal/external partners • Lead, mentor, and provide direction to a team of office assistants, fostering a collaborative and productive work environment. • Partner with other departments across the organization to support operational alignment and achieve overarching business goals. • Manage relationships with external vendors and service providers (e.g., office supplies, contractors) to ensure quality and cost-effectiveness. • Oversee cross-functional administrative projects, ensuring timely completion, within budget and according to organizational goals. • Provide scheduling, calendar management, and travel arrangement assistance for key executives or leadership. • Assist in reviewing and maintaining basic vendor agreements and contracts within the scope of office operations. Draft, revise, and implement office policies to enhance workplace efficiency and compliance. • Direct and optimize daily office operations, including supplies management, office space allocation, compliance adherence, and budget oversight. • Identify gaps in administrative workflows and implement solutions to drive greater organizational efficiency. • Plan and coordinate meetings, events, and company initiatives across teams and departments. • Ensure the smooth and adequate flow of information within the company to facilitate other business operations • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints • Developing, reviewing, and improving administrative systems, policies, and procedures. Job Requirements • Minimum 6+ years of combined experience in project management, executive assistance, administrative operations, or equivalent roles. • Bilingual in Chinese and English is required. • Bachelor’s degree in business administration, management, or a related field. • Proven experience leading and managing a team in a professional setting. • Experience working with external vendors, managing contracts, or overseeing service agreements. • Proficiency in office software suites (e.g., Microsoft Office, Google Workspace) and project management tools (e.g., Asana, Trello, or similar). • Demonstrated ability to handle sensitive and confidential information with discretion and professionalism. • Ability to plan for and keep track of multiple projects and deadlines. • Excellent verbal and written communication skills. • Exceptional leadership and time, task, and resource management skills. • Strong leadership abilities with a team-focused and solutions-oriented approach. Pay $73,200.00 min. – $113,700.00 max annually. Benefits and Culture • Healthcare (medical, dental, vision, prescription drugs) • Health Savings Account with Employer Funding • Flexible Spending Accounts (Healthcare and Dependent care) • Company-Paid Basic Life/AD&D insurance • Company-Paid Short-Term and Long-Term Disability • Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) • Employee Assistance Program • Business Travel Accident Insurance • 401(k) Savings Plan with discretionary company match and access to a financial advisor • Vacation, paid holidays, floating holidays, and sick days • Employee discounts • Free weekly catered lunch • Free swag giveaways • Annual Holiday Party • Invitations to pop-ups and other company events • Complimentary daily office snacks and beverages SHEIN is an equal opportunity employer committed to a diverse workplace environment.

Manage logistics partners, optimize fulfillment processes, and develop data-driven logistics solutions for marketplace operations. | Requires 6+ years in logistics management, experience with logistics data systems, and stakeholder management skills. | About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future! Position Summary The Marketplace Logistics Manager will play a key role in building and managing relationships with third-party logistics providers (3PLs) and vendors that utilize SHEIN’s platform to deliver products. This individual will work closely with internal teams, such as business development, merchant management, and product management, to optimize logistics processes and improve overall fulfillment performance. The ideal candidate will possess strong experience in logistics vendor management, data-driven operations, and marketplace or e-commerce logistics solutions. We’re seeking a full-time Marketplace Logistics Manager for our Bellevue based corporate office Job Responsibilities Logistics Partner Management • Build, manage, and develop relationships with 3PLs that utilize SHEIN’s vendor services to support marketplace operations. • Conduct regular performance reviews with logistics partners, evaluating service quality, cost-effectiveness, and on-time deliveries. • Provide guidance and education to logistics partners and 3PLs on U.S. transportation compliance standards and regulations. Fulfillment Solution Development • Partner with the seller business development team to identify and implement efficient logistics solutions tailored for marketplace operations. • Optimize logistics and shipping models to minimize fulfillment costs for merchants while ensuring service quality and timeliness. Performance Optimization and Issue Management • Collaborate with the business development team to identify and resolve logistics performance challenges, such as delays and quality issues. • Develop and execute improvement strategies to enhance fulfillment performance and improve the customer experience. Monitoring and Analytics • Work closely with the data team to develop logistics monitoring systems, dashboards, and performance scorecards for tracking partner and platform-level efficiency. • Conduct regular business and performance reviews with logistics vendors, leveraging data insights to identify opportunities for improvement. Creating Merchant Fulfillment Standards • Work collaboratively with the Merchant Management and Governance teams to establish clear and standardized fulfillment and delivery criteria for all merchants and vendors. • Mitigate risks related to pickup and transportation by establishing and enforcing operational protocols and clearly defined expectations for logistics vendors and merchants. System Optimization (TMS) • Partner with the Transport Management System (TMS) Product Manager team to continuously enhance and adapt TMS capabilities to meet the evolving logistics needs of the marketplace. • Ensure the system effectively supports order allocation, seamless information flow, and transparency in logistics data across the platform. Job Requirements • A Bachelor’s degree or higher in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees are a plus. • 6+ years of proven experience in logistics vendor management, logistics operations, or logistics procurement. Prior experience in developing and managing marketplace or e-commerce logistics solutions is highly preferred. • Demonstrated expertise in analyzing logistics data and implementing data-driven strategies to optimize supply chain performance. • Exceptional analytical and problem-solving skills with a strong ability to interpret complex data and turn insights into impactful, actionable outcomes. • Outstanding stakeholder management skills, with a proven ability to collaborate effectively across cross-functional teams and build strong partnerships with vendors and internal teams. • Familiarity and hands-on experience with Transport Management Systems (TMS) or other logistics data systems is highly desirable. • Fluency in English is required; proficiency in Chinese is preferred and will be considered an advantage for the role. Benefits and Culture • Healthcare (medical, dental, vision, prescription drugs) • Health Savings Account with Employer Funding • Flexible Spending Accounts (Healthcare and Dependent care) • Company-Paid Basic Life/AD&D insurance • Company-Paid Short-Term and Long-Term Disability • Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) • Employee Assistance Program • Business Travel Accident Insurance • 401(k) Savings Plan with discretionary company match and access to a financial advisor • Vacation, paid holidays, floating holidays, and sick days • Employee discounts • Free weekly catered lunch • Free swag giveaways • Annual Holiday Party • Invitations to pop-ups and other company events • Complimentary daily office snacks and beverages SHEIN is an equal opportunity employer committed to a diverse workplace environment.

Oversee 3PL sortation and consolidation operations, manage supplier performance, conduct root cause analysis, implement process improvements, and represent corporate leadership onsite. | Bachelor’s degree preferred, 5+ years in transportation, logistics or supply chain operations, experience managing sortation centers and supplier networks, strong analytical and project management skills, and proficiency with TMS and data analytics tools. | About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future! Position Summary The Gateway Operations Manager oversees Sortation Center and consolidation (3PL) operations and manages First, Middle, and Final Mile supplier operations within the gateway. This role is responsible for supplier performance, process improvements, and operational efficiency while representing corporate leadership in the field. Key areas of ownership include root cause analysis, KPI management, supplier relationships, and project execution. Job Responsibilities • Oversee 3PL Sortation Center and consolidation operations in Vernon, CA, ensuring efficiency, compliance, and performance. • Track and improve key metrics: • Sorting center: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit. • Consolidation center: On Time performance for receiving, stow, batch complete to shipping, throughput, exception handling, customer complaint • Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements. • Be able to present in WBR and providing insights and action plans to leadership. • Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance. • Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability. • Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations. • Job Requirements • Bachelor’s degree in Logistics, Supply Chain, Business, or related field preferred. • 5+ years in transportation, logistics, or supply chain operations. • Experience managing Sortation Centers (3PL) and supplier networks. • Strong analytical skills in KPI tracking, RCA, and performance management. • Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management. • Proficiency in TMS, data analytics tools, and reporting dashboards. • Benefits and Culture: • Healthcare (medical, dental, vision, prescription drugs) • Health Savings Account with Employer Funding Flexible Spending Accounts (Healthcare and Dependent care) • Company-Paid Basic Life/AD&D insurance • Company-Paid Short-Term and Long-Term Disability • Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) • Employee Assistance Program • Business Travel Accident Insurance • 401(k) Savings Plan with discretionary company match and access to a financial advisor • Vacation, paid holidays, floating holidays, and sick days • Employee discounts • Free swag giveaways • Annual Holiday Party Invitations to pop-ups and other company events • Complimentary daily office snacks and beverages