17 open positions available
Oversee customer service, manage staff, ensure store standards, and handle operational tasks. | High school diploma or GED, supervisory experience in retail or food service, and relevant certifications like ServeSafe. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required, 1+ year supervisory experience in retail or hospitality, and certification in ServeSafe preferred. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required; experience supervising in retail or food service preferred; certifications like ServeSafe are a plus. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required; experience supervising in retail or food service preferred; certifications like ServeSafe may be needed. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Supervising store operations, mentoring team members, ensuring customer satisfaction, and maintaining safety standards. | Proven leadership experience, ability to multitask and perform physical activities, and willingness to commute. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple stores in your district. No boring 9-to-5 here-every day's a new adventure as you hop from store to store! This gig? Total career glow-up material. We're growing like crazy and opening stores left and right, so you've got all the room to level up FAST. Fun fact: Over 90% of our store managers started within our company. That could be YOU next-just sayin'! Why will you love it here? Oh, let us count the ways: Competitive pay, PTO, 100% paid parental leave, 401k match, and even employee stock ownership. PLUS full medical, vision, and dental coverage. Oh, and snack discounts-because who doesn't love snacks?! And here's the cherry on top: set schedules AND every other weekend off. Yep, 4-day work weeks for the win! Ready to make a big move? Hit that apply button and let's GO! RESPONSIBILITIES (other duties may be assigned) • Drive store success by delegating tasks to Store Team Members while ensuring operational and customer service standards are consistently met. • Inspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback. • Work side by side with Team Members to maintain smooth operations. • Foster a positive and engaging store culture by embodying Sheetz Performance Standards. • Deliver outstanding customer service with a total customer-focused approach. • Ensure a safe and compliant environment by adhering to all regulatory and compliance standards. • Travel locally to support nearby stores as required QUALIFICATIONS • Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds. Ability to assist in lifting up to 40 pounds with another person is also required. • Applicants must be at least 18 years old (Note: Virginia state law requires Supervisors to be 21 or older for specific tasks). • Proven experience in leading a team or collaborating effectively to achieve shared goals. • Prior experience in food service is preferred but not mandatory. • Willingness to commute up to 30 miles one way per day (mileage reimbursed if over 30 miles one way) ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required, 1+ year supervisory experience in retail or food service preferred, ServeSafe certification is a plus. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and sales processes. | High school diploma or GED, 1+ year supervisory experience in retail or food service, and certification like ServeSafe. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required; 1+ year supervisory experience in retail or food service; certifications like ServeSafe preferred. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required; experience supervising in retail or food service preferred; certifications like ServeSafe are a plus. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required, experience supervising in retail or food service preferred, certification like ServeSafe may be needed. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required; retail or food service supervisory experience preferred; ServeSafe certification is a plus. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma or GED, some supervisory experience in retail or food service, and relevant certifications like ServeSafe. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Assist in managing store operations, ensuring customer satisfaction, and supporting the store manager. | High school diploma or GED, 1+ year supervisory experience in retail or food service, and certifications like ServeSafe. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Assist in managing store operations, ensuring customer satisfaction, and supporting the store manager. | High school diploma or GED, experience supervising in retail or hospitality, and relevant certifications like ServeSafe. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required; experience in supervising in retail or food service preferred; certifications like ServeSafe are a plus. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Oversee store operations, manage staff, ensure customer satisfaction, and handle inventory and profit management. | High school diploma required; 1+ year supervisory experience in retail or food service preferred; ServeSafe certification is a plus. | Additional $1.50/hr. for working 10pm-6am OVERVIEW Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) • Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam • Have a say in who works, and when • Handle customer questions, complaints and concerns • Keep an eye on work fam compliance with Sheetz policies, procedures and programs • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys • Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met • Check in on end-of-day tasks to make sure they aren’t skipped • Keep the shelves packed via proper placement, pricing and re-filling of merchandise • Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education • High School Diploma or GED required. • Two-year degree in a business related field preferred. • Successful completion of certification testing as needed. Experience • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications • ServeSafe • Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Lead and facilitate customer service training programs, conduct quality monitoring and coaching, update training materials, and collaborate with leadership to improve employee development. | Bachelor’s degree and minimum 2 years of customer service or classroom training experience, with no required certifications. | Job Description Location: This role offers flexibility and can be performed fully remote within the state of Pennsylvania or in a hybrid capacity from our Claysburg, PA campus. Candidates must be within a reasonable commuting distance to Claysburg for occasional on-site meetings. In this role, you’ll help our Customer Service team learn, grow, and succeed by leading trainings for new hires and ongoing education for current employees. You’ll also support quality monitoring by reviewing calls and cases, then providing coaching and feedback to strengthen skills and ensure an excellent customer experience. You’ll work with leadership to roll out training programs, keep materials updated, and make sure employees are always equipped with the right tools and knowledge. Your goal is to make training and feedback practical, clear, and engaging so our team feels confident and supported in serving Sheetz customers every day. This position offers a base hourly range of $23.03 - $41.88 per hour, depending on experience and qualifications, plus bonus based on company performance. One of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there’s more – A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! OVERVIEW Provide instruction and education to employees of Sheetz Customer Service pertaining to customer service trainings and offerings to ensure the successful, effective execution of all employee training programs. RESPONSIBILITIES (other duties may be assigned) 1. Serve as a program educator and lead quality monitoring program by demonstrating a working knowledge of Sheetz Customer Support Center and a fundamental knowledge of best practices and processes within the department. 2. Plan, coordinate and facilitate the delivery of various training programs, including but not limited to new employee orientation, remedial/refresher sessions, and quality monitoring; identify employees’ skill gaps and provide feedback to leads and/or managers. 3. Provide feedback to department leadership on the relevance and effectiveness of the programs, their content, employee development needs, and quality audits; collaborate with other departments for continuous improvement of trainings and to maintain and update program deliverables. 4. Assist with the preparation of training materials through collaboration with HR/Learning (guides, job aids, videos, and presentations, etc.) for classroom training and development programs that align with departmental expectations and brand standards 5. Develop and maintain a working knowledge of customer support programs, policies, and standard operating procedures to remain compliant and up to date 6. Maintain a high level of timely, professional, and respectful communication with all business partners and customers 7. Participate in training events such as webinar sessions for ongoing development around best practices to ensure consistent, high-quality training and drive employee performance. 8. Continuously research and stay informed on the latest trends, tools, and best practices in customer service and adult learning QUALIFICATIONS : (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education • Bachelor’s degree in Business Management, Human Resources, Administration, Education or related field required Experience • Minimum 2 years’ meeting or classroom training facilitation or customer service training experience required Licenses/Certifications • None required Tools & Equipment: • General Office Equipment ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
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