SGS

Manage complex client projects ensuring timely delivery and stakeholder alignment in a remote environment. | Requires minimum 5 years project management experience, strong communication skills, and ability to manage multiple projects in a fast-paced setting. | SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance. Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW). Job Description NOTE TO CANDIDATES - This is a 100% remote opportunity. Our Livonia, MI laboratory is looking for a Senior Project Manager to join their Client Services team specifically focusing on our Federal Programs! A Senior Project Manager is a key member of the Client Services Team, serving as a client advocate and laboratory liaison. This role is responsible for managing a significant portfolio of primarily premier clients and clients with complex needs and technical requirements. The Sr. Project Manager is expected to build strong working relationships with our clients and technical staff. The Sr. Project Manager is deeply involved with project management process refinement and training within the team. This role is responsible for guiding successful, on-time completion of the clients' project beginning with the first contact (i.e. request for quote, bottle kits, etc.), through the lab (i.e. analytical details, status, etc., to the final deliverables and invoicing. The Sr. Project Manager manages a dedicated portfolio of high profile clients with high annual analytical spend. The Sr. Project Manager will work within a functional group consisting of a Project Manager Assistant and Project Managers. The Sr. Project Manager is expected to become familiar with the complexities of their own projects and the ongoing work within their group. The Sr. Project Manager will also be responsible for training the PM I and/or PM II on high-level, technical aspects of project management and environmental regulatory requirements. The Sr. Project Manager will also be responsible for training and delegating tasks to the Project Manager Assistants. Job functions: • Acts a the main point of contact/client services representative for a dedicated list of of high profile clients with high annual analytical spend. • Aids the client with all aspects of project setup, including the initial quote, supply order, sample receipt, data reporting, and invoicing. • Responsible for training the PM I and/or PM II on high-level, technical aspects of project management and environmental regulatory requirements, and delegating tasks to the Project Manager Assistants. • Fosters collaborative relationships with the client, laboratory operations, and sales team to support long term, successful relationships between all parties. • Staff meetings and client meetings are critical to relay information about past, current, and upcoming projects. • Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and laboratory operations to meet TAT deadline. • Responsible for keeping all accounts project managed and up to date and accurate. • Monitors project status and provides regular updates through proactive communication to the client, lab operations, and sales team related to project status. Effective and efficient communication is key between all areas of the laboratory and the client and is the responsibility of the Project Manager. • Understands all applicable aspects of the client project, including rationale for the project, regulations that affect the project, and the different methods employed by the client and laboratory to produce results. A knowledge of environmental regulations is helpful, including: NPDES. SW-846. • Documents and executes client requests including bottle orders, tracking samples, LIMS login, change orders, etc. • Reviews project data and invoicing for accuracy and completeness before sending final reports to the client. • Participates in offsite and/or virtual client meetings as coordinated with the Sales team. • Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory. • Performs other duties as assigned to ensure that SGS can fulfill its mission of quality, service, and growth. • Establishes and set up laboratory protocols for the execution of complex or atypical analytical and reporting requirements. Qualifications • Associates' degree or equivalent industry experience (Required) • Minimum of 5 year experience as a Project Manager (Required) • Experience with High Volume Clients or Complex PM work (Required) • Bachelor’s degree in Environmental Science, Biology, Chemistry, or a related field (Preferred) • 3+ years of experience as a Client Project Manager II (Preferred) • Advanced oral and written communications skills (Required) • Self-initiative and Resource Utilization (Required) • Advanced English language, reasoning, and mathematical skills (Required) • Advanced computer skills (Required) • Excellent attention to detail (Required) • Solid critical thinking skills to anticipate and solve problems in a systematic manner (Required) • Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. (Required) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Manage a portfolio of high-profile client projects ensuring timely delivery, client liaison, and team training. | Requires 5+ years project management experience, client management skills, and strong communication abilities. | SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance. Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW). Job Description NOTE TO CANDIDATES - This is a 100% remote opportunity. Our Livonia, MI laboratory is looking for a Senior Project Manager to join their Client Services team specifically focusing on our Federal Programs! A Senior Project Manager is a key member of the Client Services Team, serving as a client advocate and laboratory liaison. This role is responsible for managing a significant portfolio of primarily premier clients and clients with complex needs and technical requirements. The Sr. Project Manager is expected to build strong working relationships with our clients and technical staff. The Sr. Project Manager is deeply involved with project management process refinement and training within the team. This role is responsible for guiding successful, on-time completion of the clients' project beginning with the first contact (i.e. request for quote, bottle kits, etc.), through the lab (i.e. analytical details, status, etc., to the final deliverables and invoicing. The Sr. Project Manager manages a dedicated portfolio of high profile clients with high annual analytical spend. The Sr. Project Manager will work within a functional group consisting of a Project Manager Assistant and Project Managers. The Sr. Project Manager is expected to become familiar with the complexities of their own projects and the ongoing work within their group. The Sr. Project Manager will also be responsible for training the PM I and/or PM II on high-level, technical aspects of project management and environmental regulatory requirements. The Sr. Project Manager will also be responsible for training and delegating tasks to the Project Manager Assistants. Job functions: • Acts a the main point of contact/client services representative for a dedicated list of of high profile clients with high annual analytical spend. • Aids the client with all aspects of project setup, including the initial quote, supply order, sample receipt, data reporting, and invoicing. • Responsible for training the PM I and/or PM II on high-level, technical aspects of project management and environmental regulatory requirements, and delegating tasks to the Project Manager Assistants. • Fosters collaborative relationships with the client, laboratory operations, and sales team to support long term, successful relationships between all parties. • Staff meetings and client meetings are critical to relay information about past, current, and upcoming projects. • Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and laboratory operations to meet TAT deadline. • Responsible for keeping all accounts project managed and up to date and accurate. • Monitors project status and provides regular updates through proactive communication to the client, lab operations, and sales team related to project status. Effective and efficient communication is key between all areas of the laboratory and the client and is the responsibility of the Project Manager. • Understands all applicable aspects of the client project, including rationale for the project, regulations that affect the project, and the different methods employed by the client and laboratory to produce results. A knowledge of environmental regulations is helpful, including: NPDES. SW-846. • Documents and executes client requests including bottle orders, tracking samples, LIMS login, change orders, etc. • Reviews project data and invoicing for accuracy and completeness before sending final reports to the client. • Participates in offsite and/or virtual client meetings as coordinated with the Sales team. • Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory. • Performs other duties as assigned to ensure that SGS can fulfill its mission of quality, service, and growth. • Establishes and set up laboratory protocols for the execution of complex or atypical analytical and reporting requirements. Qualifications • Associates' degree or equivalent industry experience (Required) • Minimum of 5 year experience as a Project Manager (Required) • Experience with High Volume Clients or Complex PM work (Required) • Bachelor’s degree in Environmental Science, Biology, Chemistry, or a related field (Preferred) • 3+ years of experience as a Client Project Manager II (Preferred) • Advanced oral and written communications skills (Required) • Self-initiative and Resource Utilization (Required) • Advanced English language, reasoning, and mathematical skills (Required) • Advanced computer skills (Required) • Excellent attention to detail (Required) • Solid critical thinking skills to anticipate and solve problems in a systematic manner (Required) • Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. (Required) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Manage a portfolio of high-profile client projects ensuring successful, on-time delivery and client satisfaction. | Requires minimum 5 years project management experience, strong client communication, and ability to manage complex projects in a fast-paced environment. | SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance. Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW). Job Description NOTE TO CANDIDATES - This is a 100% remote opportunity. Our Livonia, MI laboratory is looking for a Senior Project Manager to join their Client Services team specifically focusing on our Federal Programs! A Senior Project Manager is a key member of the Client Services Team, serving as a client advocate and laboratory liaison. This role is responsible for managing a significant portfolio of primarily premier clients and clients with complex needs and technical requirements. The Sr. Project Manager is expected to build strong working relationships with our clients and technical staff. The Sr. Project Manager is deeply involved with project management process refinement and training within the team. This role is responsible for guiding successful, on-time completion of the clients' project beginning with the first contact (i.e. request for quote, bottle kits, etc.), through the lab (i.e. analytical details, status, etc., to the final deliverables and invoicing. The Sr. Project Manager manages a dedicated portfolio of high profile clients with high annual analytical spend. The Sr. Project Manager will work within a functional group consisting of a Project Manager Assistant and Project Managers. The Sr. Project Manager is expected to become familiar with the complexities of their own projects and the ongoing work within their group. The Sr. Project Manager will also be responsible for training the PM I and/or PM II on high-level, technical aspects of project management and environmental regulatory requirements. The Sr. Project Manager will also be responsible for training and delegating tasks to the Project Manager Assistants. Job functions: • Acts a the main point of contact/client services representative for a dedicated list of of high profile clients with high annual analytical spend. • Aids the client with all aspects of project setup, including the initial quote, supply order, sample receipt, data reporting, and invoicing. • Responsible for training the PM I and/or PM II on high-level, technical aspects of project management and environmental regulatory requirements, and delegating tasks to the Project Manager Assistants. • Fosters collaborative relationships with the client, laboratory operations, and sales team to support long term, successful relationships between all parties. • Staff meetings and client meetings are critical to relay information about past, current, and upcoming projects. • Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and laboratory operations to meet TAT deadline. • Responsible for keeping all accounts project managed and up to date and accurate. • Monitors project status and provides regular updates through proactive communication to the client, lab operations, and sales team related to project status. Effective and efficient communication is key between all areas of the laboratory and the client and is the responsibility of the Project Manager. • Understands all applicable aspects of the client project, including rationale for the project, regulations that affect the project, and the different methods employed by the client and laboratory to produce results. A knowledge of environmental regulations is helpful, including: NPDES. SW-846. • Documents and executes client requests including bottle orders, tracking samples, LIMS login, change orders, etc. • Reviews project data and invoicing for accuracy and completeness before sending final reports to the client. • Participates in offsite and/or virtual client meetings as coordinated with the Sales team. • Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory. • Performs other duties as assigned to ensure that SGS can fulfill its mission of quality, service, and growth. • Establishes and set up laboratory protocols for the execution of complex or atypical analytical and reporting requirements. Qualifications • Associates' degree or equivalent industry experience (Required) • Minimum of 5 year experience as a Project Manager (Required) • Experience with High Volume Clients or Complex PM work (Required) • Bachelor’s degree in Environmental Science, Biology, Chemistry, or a related field (Preferred) • 3+ years of experience as a Client Project Manager II (Preferred) • Advanced oral and written communications skills (Required) • Self-initiative and Resource Utilization (Required) • Advanced English language, reasoning, and mathematical skills (Required) • Advanced computer skills (Required) • Excellent attention to detail (Required) • Solid critical thinking skills to anticipate and solve problems in a systematic manner (Required) • Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. (Required) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Lead and execute multi-channel digital marketing strategies to drive lead generation and align with analytics frameworks. | Bachelor's degree and over 12 years of progressive digital marketing experience with multi-channel strategy management. | SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Job Description SGS North America is seeking a visionary, data‑driven Senior Director of Digital Marketing to lead the strategy, execution, and performance of our digital ecosystem. This role will own the full digital demand engine - including website, SEO, PPC, email marketing, and social media - and will play a critical role in elevating SGS’s digital presence, accelerating lead generation, and strengthening brand visibility across diverse B2B industries. As the front‑end leader of our digital demand engine, this role will work in lockstep with the Senior Director of Marketing Operations & Performance, who oversees the back‑end systems, analytics, and operational infrastructure that power marketing effectiveness. Together, these roles will create a seamless, insight‑driven engine, where digital strategy, execution, data, and performance optimization operate as one, to support complex, multi‑industry growth across North America. Develop and execute a comprehensive digital marketing strategy aligned to SGS North America’s growth priorities Lead the evolution of SGS’s digital ecosystem, ensuring a modern, user centric, high performing web experience. Partner closely with the Senior Director of Marketing Operations & Performance to align digital strategy with analytics, attribution, and performance insights. Own the SGS North America website strategy, roadmap, UX, content architecture, and ongoing optimization. Drive continuous improvement in site performance, conversion paths, SEO health, and digital accessibility. Oversee web governance, content standards, and cross business line alignment. Lead SEO strategy across technical, on page, and content optimization. Establish scalable SEO practices that improve visibility, authority, and organic lead generation. Partner with content teams to ensure SEO driven content planning and execution. Own paid search and paid media strategy, budget allocation, and performance optimization. Drive measurable ROI through targeted PPC campaigns, retargeting, and digital advertising programs. Collaborate with Marketing Operations & Performance to ensure accurate attribution and reporting. Lead email marketing strategy, including nurture programs, segmentation, and personalization. Ensure alignment with marketing automation workflows and CRM integrations managed by Marketing Operations. Optimize email performance through testing, analytics, and continuous improvement. Oversee SGS North America’s social media strategy, content, and channel performance. Strengthen brand presence, engagement, and thought leadership across platforms. Ensure alignment with global brand standards and regional business priorities. Partner with business line leaders, sales, global digital teams, and regional marketing teams to ensure digital initiatives support commercial goals. Work hand in hand with the Senior Director of Marketing Operations & Performance to build integrated campaign frameworks, dashboards, and performance insights. Collaborate with IT and external partners to ensure digital platforms are secure, scalable, and optimized. Qualifications Education and Experience Bachelor's degree from an accredited university in Marketing, Digital Marketing, Communications, Business or related field. Master’s degree (MBA or Marketing/Analytics focus) strongly preferred. 12+ years of progressive experience in digital marketing, with deep expertise across website management, SEO, PPC, email marketing, and social media. Proven experience leading digital strategy in a complex B2B environment - industrial, technical, scientific, or multi-industry experience is highly advantageous. Demonstrated success partnering with Marketing Operations, Analytics, or Revenue Operations teams to align front end digital execution with back-end systems, data, and performance frameworks. Experience managing large digital programs, cross functional teams, and external agencies. Strong understanding of digital analytics platforms, attribution models, and data driven optimization. Experience working within global or matrixed organizations, balancing regional needs with global standards and governance. Knowledge/ Skills/ Abilities Language Skills – Advanced English Ability to define and lead a multi-channel digital strategy that advances brand visibility, demand generation, and commercial growth across diverse industries. Expertise in setting KPIs, interpreting digital performance data, and using insights to optimize campaigns, channels, and user journeys. Strength in owning the customer facing digital experience—website, SEO, PPC, email, and social—and ensuring these channels work seamlessly together to drive measurable outcomes. Ability to collaborate deeply with the Senior Director of Marketing Operations & Performance to align digital execution with analytics, attribution, automation, and operational infrastructure. Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. Advanced expertise in digital marketing platforms, including website CMS systems, SEO tools, PPC platforms, marketing automation, and social media management tools. Strong understanding of digital analytics platforms (e.g., Google Analytics, Adobe Analytics, Search Console) and performance dashboards. Familiarity with Adobe Creative Cloud is beneficial for collaboration with design and content teams (not required to be a hands-on designer). Ability to partner effectively with Marketing Operations on CRM, automation, and data infrastructure. Ability to translate business goals into digital strategies that drive measurable growth. Strong project management skills with the ability to prioritize, manage complexity, and deliver high impact digital programs. Demonstrated ability to innovate, optimize, and continuously improve digital channels and experiences. Travel Occasional Travel Required (5% - 33%) Compensation The expected salary range for this position is $120,000-$140,000 annually. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications. Our Benefits We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, life insurance, employee assistance programs. Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment). Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off and family leave In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants. Position anticipated to close September 1, 2026. Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. All your information will be kept confidential according to EEO guidelines. Compensation: USD 120000 - USD 140000 - yearly