Servant

Lead the technical solution architecture for data and marketing platforms, ensuring data integrity and seamless system integration, while mentoring teams and collaborating with stakeholders. | Over 8 years in technical leadership roles involving data warehousing, system integration, and solution architecture, with experience in marketing technology and vendor management. | The Company At Servant, we specialize in empowering leaders and organizations within faith communities through innovative digital transformation and change management solutions. We are dedicated to providing tailored strategies that align with our clients' values and missions, focusing on service, integrity, and excellence. Our team is passionate about driving impactful change by equipping our partners with the tools and technologies they need to thrive in a digital age. Position Overview At Servant, we empower leaders and organizations within faith communities through mission-driven digital transformation. We are seeking a Lead Data & Marketing Solutions Architect to serve as the senior technical solution owner and strategic partner for a high-impact nonprofit client. This is a client-facing, strategy-forward role—not a traditional engineering management position. You will act as the Integration Orchestrator for a complex ecosystem of data, analytics, marketing, and fundraising platforms, ensuring systems work together seamlessly to support mission-critical outcomes. Partnering closely with our Client Account Manager, you will guide senior stakeholders through high-stakes architectural and data decisions with broad organizational impact. You will lead a skilled team of Data Engineers and Analysts, overseeing day-to-day execution while maintaining ownership of the overall solution architecture. While you won’t write ETL pipelines day-to-day, you will have the authority to evaluate, challenge, and refine architectural decisions to ensure scalability, accuracy, and long-term value. We are seeking a Data Product Leader, not a pure infrastructure engineer. Your core “superpower” is Analytics & Reporting Integrity—ensuring that data captured across digital experiences flows accurately into the warehouse and downstream systems, enabling trustworthy reporting, insight generation, and informed decision-making that directly supports the organization’s mission. Key Responsibilities Strategic Architecture & Value Engineering Pragmatic Roadmapping: Partner with the Client Account Manager to map out technical scenarios, framing engineering decisions in terms of cost and business value (ROI). Broker Technical Knowledge: Understand the client’s digital landscape and advise on high-impact changes, pushing vendors past “wheel-spinning” when issues arise. Technical Authority: Serve as the primary technical decision-maker, translating complex business goals into executable technical roadmaps. Data Product & Analytics Integrity (Hands-On Focus) Tracking Strategy: Define and own tracking plans and conversion logic; implement standard JavaScript tracking SDKs to capture high-fidelity data at the source. Reporting Trust: Ensure reporting accuracy by auditing pipelines combining donor, CRM, marketing, and mobile data; verify that Executive Dashboard numbers reflect reality. Schema & Flow: Design logical data flows between web, mobile, and Snowflake warehouse, ensuring distinct systems share a common “data language.” Ecosystem Orchestration & Vendor Management Integration Architecture: Lead third-party platform integrations (Virtuous, FundraiseUp, Webflow, Rudderstack, Snowflake). Define clean integration points and ensure adherence to standards. Marketing Technology Support: Provide technical recommendations for marketing initiatives, including UTM governance, A/B testing frameworks, and internationalization support for web and mobile. Team Leadership Mentorship: Provide architectural oversight to a team including Data Engineers, Data Scientists, and Analysts. Stakeholder Bridge: Collaborate with Directors of IT, Data, and Marketing, leveraging emotional intelligence to navigate tension and drive consensus. 8–10+ years in technical leadership with experience in Solution Architecture, Data Engineering, or Technical Product Management. Consulting experience preferred; ability to manage “up and out” to clients and “down and in” to delivery teams. Alignment with Servant’s mission: a desire to work with faith-based nonprofits to enable digital transformation. Mastery (Hands-On): Analytics & Tracking: Tracking plans, conversion logic, GA4, Rudderstack, or similar CDPs. Data Integrity: Auditing and querying data to verify reporting accuracy. Fluency (Architectural Oversight): Data Warehousing: Snowflake, dbt, ETL/ELT patterns; ability to review Data Engineer’s architecture and API integrations. Marketing Platforms: CRM data schemas (HubSpot, Virtuous) and warehouse integration. Generalist Knowledge: Web & Mobile: Familiarity with modern stacks to manage QA and release readiness of integrated systems.

Lead and develop the HR function, advise on risk and compliance, and oversee employee relations, compensation, and HR operations. | Extensive HR leadership experience (12-18+ years), deep California and multi-state labor law expertise, proven advisory skills, and experience in operational environments. | About Our Client Regency Supply is a family-owned, national electrical and lighting distributor headquartered in Chatsworth, CA, with over 40 years of experience supporting contractors and maintenance professionals. Formed through the merger of Regency Lighting and AllSale Electric, Regency Supply offers a full suite of solutions, including lighting replacement (MRO), energy retrofits, construction and architectural lighting, design services through RL Studio, and 24/7 online ordering. With additional locations in Kennesaw, GA, and across Southern California, Regency Supply combines extensive inventory with expert guidance to ensure contractors and clients receive the products and support they need—quickly and reliably. Founded in 1983 by Mike Goldstone and Ron Regenstreif, the company operates on core values of integrity, service, and expertise, often guided by the faith-based principles of its founders. About the Role The Director of Human Resources is the senior internal authority on people strategy, risk management, and organizational effectiveness. This role balances hands-on leadership with strategic ownership, acting as a trusted advisor to executive leadership while still operating close to the business. Key Responsibilities HR Team Leadership & Organizational Effectiveness Provide overall leadership and direction for the HR function, including structure, roles, and capability development. Build and maintain a high-performing HR team through coaching and performance management. Set priorities and allocate resources to ensure HR efforts align with business objectives. Establish standards for HR decision-making, service delivery, and risk management. Mentor HR team members and serve as a role model for judgment, professionalism, and discretion. Strategic HR Leadership Translate business strategy into scalable people programs. Lead workforce planning, succession planning, and organizational design. Advise ownership on risk, compliance, and people-related financial exposure. Employee Relations & Risk Management Own high-risk investigations, executive issues, and sensitive terminations. Partner directly with legal counsel; determine when escalation is required. Proactively identify compliance gaps and mitigation strategies. Compensation, Benefits & Total Rewards Design, evaluate, and recommend compensation and incentive structures. Oversee benefits strategy, renewals, funding models, and cost containment. Provide decision-ready analysis to ownership. HR Operations & Infrastructure Oversee payroll, HRIS, leave administration, and vendor relationships. Ensure processes scale with growth, acquisitions, or restructuring. Own HR audit readiness and governance. Workers' Compensation & Risk Management Provide strategic oversight of the workers’ compensation program, including claims trends, cost drivers, return-to-work strategy, and loss mitigation. Partner with brokers, carriers, and legal counsel on complex claims, litigation, and settlements. Advise leadership on risk exposure, experience modification (MOD) factors, and proactive cost-containment strategies. OSHA & Workplace Safety Compliance Own OSHA compliance strategy, including policies, training programs, audit readiness, and regulatory response. Lead investigations of serious incidents and coordinate corrective action plans. Ensure safety practices scale appropriately across locations and operational environments. Property & Casualty Insurance Strategy Serve as the primary internal owner for P&C insurance programs, including workers’ compensation, EPLI, and liability coverage. Lead annual insurance renewals, broker relationships, and coverage evaluations. Provide executive-level recommendations on coverage structure, limits, and risk tolerance. Leadership Development & Culture Coach leaders on performance, accountability, and behavior alignment. Champion company values and culture across locations. Lead training, engagement, and communication strategies. Authority & Decision-Making Parameters Make final recommendations on terminations, investigations, and corrective action. Select and manage HR vendors within approved budgets. Redesign HR programs and policies, subject to executive sign-off. Act as internal decision-maker on compliance and risk matters. Authorized to manage broker relationships, recommend carriers and coverage structures, and lead renewals within approved financial parameters. Acts as the company’s internal authority on employment-related risk and insurance strategy, subject to executive sign-off on material financial decisions. 12–18+ years progressive HR leadership; HR certification (SPHR/SHRM-SCP) preferred Experience in distribution, warehousing, or operational environments Deep California and multi-state labor law expertise Comfort operating in gray areas while managing legal and people risk Comfort serving as the organization’s internal authority on people-related risk Proven executive advisory capability Synthesizes people, legal, and financial risk into clear recommendations Exceptional judgment in high-risk, high-ambiguity situations Proven ability to balance business needs, legal compliance, and employee experience Handles confidential information with discretion and restraint Strong interpersonal skills with the ability to build trust across a diverse employee population including owners, managers, and frontline employees Calm, concise executive presence with ability to maintain composure during conflict, investigations, and executive tension Medical, Dental, Vision Paid Life and AD&D Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Retirement Plans Paid Time Off Paid Sick Paid Holidays Employee Discounts

Serve as a technical sales consultant to engage clients, craft sales pitches, collaborate with product teams, and drive technology sales growth in faith-based organizations. | 5+ years technical sales or consulting experience with strong technical foundation, faith-based or mission-driven sector familiarity, excellent communication, and collaboration skills. | The Company At Servant, we specialize in empowering leaders and organizations within faith communities through innovative digital transformation and change management solutions. We are dedicated to providing tailored strategies that align with our clients' values and missions, focusing on service, integrity, and excellence. Our team is passionate about driving impactful change by equipping our partners with the tools and technologies they need to thrive in a digital age. Position Overview Servant is on the lookout for a proactive and results-driven Technical Sales Development Rep to join our dynamic team. This role plays a crucial part in accelerating our technology sales initiatives by bridging the gap between product and sales. You will leverage your technical expertise and understanding of our product ecosystem to engage potential clients, demonstrate solutions, and close deals that drive impactful digital transformations within faith-based organizations. Key Responsibilities: • Serve as a technical consultant and advocate for our solutions, providing sophisticated insights to clients and prospects about our technology offerings • Assist in crafting compelling sales pitches and presentations, and proposals that clearly communicate the value of our services and solutions • Engage with prospects and clients to articulate how our solutions can meet their specific needs • Collaborate with the Growth team to develop strategies that effectively leverage technology to drive sales growth • Research and understand industry trends, competitive landscape, and customer needs to inform product enhancements and go-to-market strategies • Work closely with product teams to ensure alignment on messaging, feature prioritization, and promotional strategies • Maintain a strong understanding of technology trends and innovations relevant to our target market Requirements • 5+ years of experience in technical sales, technology consulting, or solution delivery, ideally with faith-based or mission-driven organizations • Demonstrated expertise in our core service areas such as Strategic Consulting, Organizational Growth, Product & Platform Development, AI Strategy, and Talent Fulfillment, helping clients amplify their mission through digital transformation • Deep understanding of Servant's purpose-driven approach of elevating Kingdom work through beautiful, mission-aligned digital solutions that increase engagement, streamline operations, and drive organizational growth • Strong technical foundation in software engineering, IT architecture, or related disciplines, enabling you to translate technical pain points into strategic, impactful solutions, especially AI enablement, automation workflows, and scalable platforms • Proven success in driving technical sales growth or implementing transformative solutions in SMB and mid-market environments, particularly within the faith ecosystem • Exceptional communication abilities, able to articulate complex technical concepts clearly to non-technical stakeholders, aligning with Servant's value of bridging the gap between tech and mission • Experience collaborating across multifunctional teams including strategy, product design, product management, engineering, to deliver cohesive, mission-centric digital experiences • Familiarity with tools like HubSpot, Canva, Google Suite, Slack, and any other SaaS tools common to digital consulting workflows • Ability to thrive in a fast-paced, results-oriented environment while maintaining a servant-hearted mindset, owning your role with humility and deep care for mission and impact Preferred Skills: • Experience in sectors related to faith-based organizations, nonprofits, or community service • Strong analytical and problem-solving skills, with a consultative approach to sales • Entrepreneurial mindset and readiness to take the initiative in driving technology sales. • Familiarity with AI-driven technologies and digital tools that aid business transformation Benefits Contract Structure & Compensation: • Contract role (1099) • Monthly stipend provided • Uncapped commission opportunities