Serco North America

Support program finances through routine analysis, reporting, and coordination with stakeholders, ensuring compliance with policies and regulations. | Minimum 2 years of experience in finance or related field, proficiency in Excel, understanding of government contracting and accounting principles, ability to obtain security clearance. | Position Description Serco is seeking a Financial Analyst - (100% Remote) to join our dynamic fast-paced DOAR BU Program Finance Team to handle full life-cycle program finances. This role calls for a well-rounded ambitious self-starter who thrives in a fast-paced, demanding environment. Key attributes we are seeking for this role is the ability to multitask and prioritize deliverables, strong Excel acumen, familiar with financial systems and data warehouses, excellent communication skills, and a desire to learn program finances across various contract types. The selected individual will consistently demonstrate high levels of technical and professional intelligence and quickly assimilate new information. The successful candidate will have a strong work ethic and a drive to influence positive change. As a Financial Analyst you will be responsible for conducting routine financial analysis supporting multiple projects (e.g. EACs and Customer Deliverables) and ad hoc reporting as required. You will be familiar with a variety of the field`s concepts, practices, and procedures, relying on experience and judgment to plan and accomplish goals. Works under general supervision; typically reports to a supervisor or manager. This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance In this role, you will: Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets/EACs and schedules. Support accounts receivable as required during the billing processing, to include invoice backup when required. Monitor billing status and unbilled issues, working with Contracts, Accounting and PMO to resolve issues in a timely manner. Oversee preparation of subcontractor and vendor accruals as services/goods are received in accordance with GAAP/IFRS and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally. Support the monthly business rhythms of both the program and finance organizations, including participating in and supporting meetings and program reviews. Administer formal aspects of program control in accordance with generally accepted accounting principles, corporate policies, and government regulations. Complete finance inputs for project set up and revenue recognition in compliance with contractual terms, conditions and requirements. Liaison between operations and other administrative support organizations on financial issues. Interfaces with subcontractors, vendors, and customers as required. GET TO KNOW YOUR RECRUITER! https://serco.kzoplatform.com/player/medium/3029300863907665792?embed=true&layout=fullscreen&overlay=false&auth=public Qualifications To be successful in this role, you will have: Ability to obtain and maintain a DoD Secret security clearance U.S. Citizenship required A Bachelor's degree and minimum 2 years of experience in a related field Or a High School Diploma/GED with 9 years of progressive related experience in lieu of degree Knowledge of general and corporate business practices, government contracting regulations and principles, and accounting and finance principles Advanced Proficiency in MS Excel Demonstrated ability to work as part of a collaborative team with a focus on high professional standards, strong follow-up and successful project execution Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Support project planning, tracking, and reporting of performance metrics, ensuring contractual compliance and financial accuracy. | Experience in program control, financial analysis, and familiarity with government contracting regulations, with a security clearance or ability to obtain one. | Position Description Serco is seeking a Program Control Analyst to participate in the planning, tracking, analysis, and reporting of performance on projects of varying contract type, size, complexity and level of risk - (100% Remote). The Program Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance. The Program Controller will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. This position is contingent upon your ability to obtain or transfer and maintain a DoD Secret Clearance. In this role you will: Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules. Lead project set up in compliance with contractual terms, conditions and requirements. Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements. Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement, and Finance/Accounting. Review and assess all contract modifications. Advise the program management team of impacts as necessary. Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number. Process cost corrections/transfers as required. Perform analytical review and arithmetic checks of cost reporting documentation. Prepare accurate and complete variance analysis and reporting. Prepare/Support Internal Program Review (IPR) presentations for management. Prepare financial Contract Data Requirements (CDRL) for programs. Ensure contractual requirements are met and customer financial deliverables are accurate and on time. Perform ad-hoc financial analysis on the contract as requested by PMO and others. Monitor funding status, providing reliable and timely notification of funding status by line item detail as required. Support accounts receivable as required during the billing process. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting, and PMO to resolve issues in a timely manner. Prepare subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally. Ensure program revenue and profit is recorded in compliance with the EAC. Analyze profit risks and opportunities and advise management on the optimal path forward. Ensure adherence to Generally Accepted Accounting Principles (GAAP), FAR, and all company policies and procedures as they relate to contract performance and financials. Provides guidance to less experienced Project Controllers. Qualifications To be successful in this role, you will have: Ability to obtain/maintain DoD Secret security clearance U.S Citizenship Required Bachelors Degree in Business, Program Management, or a related field plus 2 years of Program Control or related and progressive experience with an emphasis in Finance, Accounting, or a related discipline is required Or a High School Diploma with 6 years of Program Control or related/progressive experience with an emphasis in Finance, Accounting, or a related discipline Minimum 2 years of Program Control or related/progressive experience with an emphasis in Finance, Accounting, or a related discipline Ability to travel up to 10% If you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Support Navy ship/system manpower assessments, analyze requirements, and develop process improvement recommendations. | Requires Navy manpower support experience, security clearance, and extensive relevant work experience. | Position Description If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a wonderful opportunity for you! As the Senior Apps Systems Analyst based at the Washington Navy Yard in Washington, D.C., you will Support cross platform requirements as identified by SEA 05 deputies / directors and assist SEA 05 with providing support to Technical Warrant Holders and their engineering technical pyramids for initiating and planning, executing, finalizing, and tracking these technical standards projects in accordance with the NAVSEA policy & procedures. Serco supports the US Navy for the SEA 05 Cross Platform Engineering Contract maintaining their defense work on various ship classes. In this role, you will: Support Manpower Assessment and conduct analyses to ensure the workforce is tailored to Navy operational needs and technical allowances. Conduct top-down functional analyses to support manpower assessments, ensuring that personnel allocations are justified and aligned with organization’s strategic objectives. Identify manpower risks and recommend modifications to the organization’s strategic manpower policies, processes, and practices. Develop and support System Manpower, Personnel, and Training Policy Requirements. Arrive at fiscal estimates and schedules to satisfy engineering team/integrated product team (IPT) requirements. Conduct analysis/review across all ship/system boundaries and interfaces and shall employ a human-centered design approach that optimizes enhancing performance and achieves the mission requirements. Ensure all engineering team/IPT products are integrated and consistent within the engineering team/IPT, as well as across all other engineering teams/IPTs. Prepare and update associated document tracking and provide related metrics reporting Prepare a list of changes for document revisions to include justifications for changes made as a result of compliance related issues.Assist engineers with incorporating changes into documents and annotating changes on a list of changes, when requested. Communicate and process information across the various ship design project activities, processes, and functions, including the entry, movement, manipulation, configuration management, maintenance, and approval of data. Create BIN visualizations of the PEO-IWS Workforce and highlight risks for control overages, opportunities for more efficient use of BINs, and recommendations to better align staffing and mission. Provide organizational process improvement recommendations and plans Provide recommendations to the current distribution of organization support duties and team composition to achieve support duties. Develop requirements for recurring manpower data analysis and workforce and workload dashboards. Qualifications To be successful in this role, you will have: An active or current DoD Secret clearance. US Citizenship. Bachelor's Degree An Associate's Degree and 2 years of additional experience will be considered in lieu of Bachelor's Degree or a High School Diploma/GED and 4 years of additional experience will be considered in lieu of Bachelor's Degree. 8 years of experience. Experience supporting NAVSEA System Manpower, Personnel, and Training Policy Requirements Experience supporting NAVSEA / Navy Manpower assessments and process improvements Proficiency in Microsoft Office products (Word, Excel, PowerPoint, Project, Outlook). Ability to work a Hybrid Schedule (3-4 days in the Office and 1-2 days from Home). Ability to travel 10% of the time. Take this opportunity to join a high-performing team, advance your career, and make a real difference supporting America’s Navy. Join the Serco team today! Meet Your Recruiter! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Lead strategic modernization initiatives for defense acquisition programs, manage teams and resources, and engage with senior stakeholders. | Extensive leadership experience in defense or aerospace, program management expertise, U.S. Air Force/Space Force experience, and relevant security clearances. | Position Description The Director of AF/SF Acquisition Modernization will lead strategic initiatives supporting modernization efforts for U.S. Air Force and U.S. Space Force programs. This role requires a proven leader with deep expertise in acquisition management and program execution, capable of driving innovation and operational excellence across complex defense environments. The position involves collaboration with senior stakeholders, cross-functional teams, and external partners to deliver mission-critical solutions aligned with Department of Defense objectives. In This Role, You Will: Provide executive leadership for acquisition modernization programs, ensuring alignment with AF/SF priorities. Oversee program and project management activities, including resource allocation and requirements management. Drive business development and capture strategies to expand organizational footprint within DoD and international markets. Engage with senior-level customers and stakeholders to strengthen relationships and deliver value-driven solutions. Lead geographically dispersed teams, fostering collaboration and accountability across all functions. Qualifications Basic Requirements: 15+ years of leadership experience in defense, aerospace, or acquisition management solutions. Minimum 5 years of Program/Project Management experience within Serco, industry, or U.S. Government. Strong background in acquisition management, resource management, requirements management, and training solutions. Direct experience with U.S. Air Force and/or U.S. Space Force customers. Proven track record in business development, capture management, and customer engagement with DoD and/or international partners. Executive presence with strong communication, negotiation, and stakeholder management skills. Bachelor’s degree in engineering, management, or business. Secret with the ability to obtain a Top Secret or hirher level clearance as needed. Preferred Qualifications: Master’s degree or MBA. Additional Information: Travel requirement: 25%. Partial telecommute option available Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Oversee and improve IT service operations, lead teams, ensure SLA compliance, and manage budgets. | Experience managing IT help desk and service teams, strong leadership skills, knowledge of ITIL, and ability to obtain security clearance. | Position Description The Senior Manager, Service Operations oversees Serco North America’s frontline end-user support services, including the Help Desk, Field Services, and Deployment Services teams. This role is accountable for operational performance, customer service quality, and compliance with corporate standards within a team of approximately 25 people. The position manages timely issue resolution, SLA achievement, backlog reduction, PC software delivery, and the maintenance of corporate PC assets for employees. This is a Hybrid Remote position which requires the employee to work on-site in the Herndon HQ. This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance In this role you will: Oversee daily operations of Help Desk, Field Services, and Deployment Services teams. Lead and mentor supervisors, technical leads, and managers supporting each function. Ensure consistent execution of ITIL-based service management processes: Incident, Request, Access, Event, Problem, Change, Escalation/Notification, Customer Satisfaction (CSAT). Drive continuous improvement initiatives to enhance service quality and operational maturity. Manage a service portfolio processing 3,100–3,700 incidents monthly across distributed teams. Maintain budget accountability for assets exceeding $1M. Serve as product owner for evolving support tools and platforms. Champion Serco’s customer service standards and quality policies. Ensure SLAs are met to current standards. Collaborate with internal stakeholders to align service delivery with business goals. Monitor performance metrics and ensure compliance with audit and security expectations. Prepare and present performance reports, improvement plans, and operational insights to leadership. MEET YOUR RECRUITER! Qualifications To be successful in this role you will have: Ability to obtain and maintain a DoD Secret security clearance Must be a U.S Citizen Bachelor’s degree in information technology, Business Administration, or related field with a minimum of 8 years of experience in IT service operations, with at least 5 years in a leadership role. Or 12 years of experience in IT service operations, with at least 5 years in a leadership role. Demonstrated experience managing service operations teams such as Help Desk, Field Services, and/or PC Imaging/Deployment teams Experience managing contact center solutions, including workforce management, call routing, and performance analytics Strong understanding of ITIL frameworks; ITIL certification preferred Proven budget management and financial stewardship Excellent communication, presentation, and interpersonal skills Familiarity with ServiceNow or similar ITSM platforms Ability to travel up to 10% Additional desired experience and skills: Strategic thinker with a hands-on approach to operational challenges Ability to lead cross-functional teams and drive change Commitment to continuous improvement and customer service excellence Comfortable working in a fast-paced, multi-channel support environment Experience with supporting Microsoft 365 (M365) is a plus If you want to join a great team and award-winning company that makes a difference every day, apply now for immediate consideration and discover your place in our world. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Support development, construction, and testing of U.S. Navy surface ship systems, including review of work packages, drawings, and design proposals, and participate in qualification testing. | Bachelor's degree in naval architecture, ocean engineering, mechanical engineering, or related field; understanding of ship and ship system design principles; familiarity with maritime systems and standards; ability to communicate effectively; ability to obtain and maintain a SECRET clearance. | Position Description If you’re motivated by high-impact work that directly supports the U.S. Navy, Serco is seeking a Junior Engineer to join a highly experienced team in Arlington, VA supporting the development, construction, and sustainment of U.S. Navy surface ship systems. In this role, you will provide supervised engineering, production, and testing support across hull, mechanical, electrical, and total ship systems, including ship surveillance, waterfront engineering, inspections, and construction oversight. This position offers the opportunity to work alongside Navy, shipyard, and industry partners to ensure ships are built and maintained to the highest technical and safety standards, directly contributing to fleet readiness and the safety of our Sailors. In this role, you will: Under supervision provide support to clients developing and maintaining U.S. Navy surface ships systems and associated subsystems. Provide production and testing support including engineering support for hull, mechanical and electrical systems; total ship engineering; ship surveillance; and all types of waterfront engineering and inspections. Review shipbuilder work packages, conduct photo documentation, develop databases allowing searches for key information in written correspondence. Review drawings, Initial Change Proposals (ICP), Engineering Change Proposals (ECP), waterfront changes, work items, design reviews condition reports and trial cards. Reviewing initial designs, developments, and analysis of new ships and/or ship systems. Assist in the development of designs for current and conceptualized ships, systems, and equipment. Evaluate designs for feasibility. Reviewing ECP packages for completeness and provide recommendations. Assessing compliance with Naval regulatory and design standards. Interfacing with stakeholders and cross functional teams to ensure necessary resources are available for ship/system. Participating in Gas Turbine design meetings. Reviewing qualification test procedures and participating in qualification testing and trials. Researching new technology and/or development tools to remain informed of current technology. Maintaining communications with SUPSHIP, NAVAIR and other commands, including laboratories and support contractors, in resolving technical issues impacting (or have potential to impact) the design or performance of the ship class. Meet your Recruiter! Qualifications To be successful in this role, you will have: Bachelor's degree in naval architecture, ocean engineering, mechanical engineering, marine engineering, systems engineering (ABET-Accredited), or a related discipline. Understanding of ship and ship system design principles and practices. Familiarity with maritime HM&E systems and Naval construction process. Applicant must be highly skilled in both oral and written communications and be capable of productive and efficient work with limited or no supervision. Applicant must be proficient with Microsoft Office programs. Candidate must have the ability to obtain and maintain a SECRET Security Clearance Travel Requirement ~10% Additional desired experience and skills: Experience working with applicable regulatory, commercial, and military standards and classification society rules desired. Experience working with ship system performance assessment and prediction methods a plus. Knowledge of DDG 51 acquisition program and processes a plus. Experience working with Navy ship and ship system design principles and practices. Familiarity with maritime fuel systems, Gas Turbine Propulsion, Gas Turbine Generators, Saltwater Cooling systems, damage control systems and auxiliary systems. Former Navy gas turbine shipboard auxiliary or main propulsion experience a plus. Experience working with applicable regulatory, commercial, and military standards and classification society rules desired. If you are interested in supporting and working with our military and sailors and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Develop and manage project schedules, coordinate across teams, and support lifecycle sustainment planning for Navy systems. | Experience with Navy ships, project scheduling tools like MS Project, WBS management, and strong communication skills. | Position Description Are you looking for an opportunity to contribute to the Navy’s surface ship readiness? At Serco, we are looking for the brightest, most innovative, and driven with an appetite for wrestling complex problems. We are seeking an experienced Engineering Product Support Analyst to support the development and execution of integrated sustainment strategies for key Hull, Mechanical, and Electrical (HM&E) systems. The ideal candidate will hold a PMP certification and/or demonstrate deep experience in project planning, execution, and control—particularly with building and managing Integrated Master Schedules (IMS) and Work Breakdown Structures (WBS). In this role, you will: Develop and maintain Integrated Master Schedules (IMS) that capture milestones, dependencies, resource assignments, and critical path analysis. Build and manage detailed Work Breakdown Structures (WBS) aligned to project scope and deliverables. Coordinate across engineering, logistics, contracts, and financial teams to support complex projects and deliverables. Track and update project action items, risks, and deliverables, ensuring alignment with management and leadership priorities. Prepare briefing materials, status reports, and documentation to support decision-making by senior leadership. Facilitate stakeholder meetings, maintain minutes, and monitor follow-up actions to ensure accountability. Support lifecycle sustainment planning efforts, including document coordination and data consolidation. Apply project management best practices and frameworks (e.g., PMBOK) to ensure consistent and quality execution. Communicate clearly and professionally in oral, written, and verbal formats with both technical and non-technical stakeholders. Qualifications To be successful in this role, you will have: Active DoD Secret Security clearance Bachelors degree and 2 years of experience OR an Associate's degree and 4 years of experience OR a High School Diploma and 6 years of relevant experience Experience working on a Navy ship Strong experience in developing and managing Integrated Master Schedules (IMS) using Microsoft Project. Demonstrated ability to build and maintain Work Breakdown Structures (WBS) aligned to project deliverables. Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Word. Experience preparing high-quality documentation, tracking risk and action items, and supporting program leadership in decision-making is essential. Experience working in cross-functional teams, including engineering, logistics, finance, and contracts. the ability to manage complex, multi-stakeholder project timelines, capture resource needs and dependencies, and ensure alignment with sustainment, funding, and readiness goals. Strong analytical, organizational, and planning skills with attention to detail. Excellent oral, written, and verbal communication skills, with ability to convey complex information to diverse audiences. Proven ability to collaborate across teams and manage competing priorities in a fast-paced environment. The ability to travel up to 10%. Additional desired experience and skills: PMP certification preferred; strong understanding of project management principles and best practices (e.g., PMBOK). Familiarity with lifecycle sustainment planning and cross-functional coordination within a Department of Defense (DoD) or Navy acquisition or sustainment environment is strongly preferred If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Lead and manage the entire systems engineering lifecycle for complex satellite ground systems, including design, integration, verification, and stakeholder communication. | Requires extensive experience in systems engineering, leadership, and familiarity with MILSATCOM systems, along with an active DoD Secret clearance. | Position Description Serco is looking for a Senior Principal Systems Engineer, to join our team! The engineer will be working as a SEIT Lead to support our Satellite Ground System organization by leading a team in program execution located in Orlando, FL. The SEIT Lead interfaces with the Program Manager, Chief Engineer, other leads, as well as the customer. This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance This position is a hybrid position where you will need to work on-site in Orlando, FL. In this role, the key responsibilities will be: Technical Leadership and Execution: Lead the team in the planning and execution of all systems engineering activities, including development, system design, integration, and verification. Team Management: Direct, mentor, and guide a diverse team of systems, cyber, and software engineers, ensuring alignment with program goals and technical best practices. Program Lifecycle Management: Drive the program through its lifecycle, from preliminary design reviews (PDR) to critical design reviews (CDR) and readiness reviews (TRR), ensuring all milestones are met. Integration and Test Oversight: Manage and oversee all integration and test activities, ensuring that end-to-end system verification is performed effectively and all requirements are met. Stakeholder Communication: Serve as the primary technical interface for customers and stakeholders. Provide clear and concise technical briefings, status reports, and presentations to both internal and external audiences.Risk and Opportunity Management: Proactively identify, track, and mitigate technical risks and dependencies, while also identifying and pursuing opportunities for improvement. Requirements and Configuration Management: Oversee the definition, management, and verification of system-level requirements. Ensure the integrity of the program's technical baseline through effective configuration management. Agile Methodology Proficiency: Strong knowledge of Agile principles and practices, such as Scrum or Kanban. The ability to adapt and apply these methodologies to systems engineering processes is important. Adaptability: Flexibility to adapt to changing requirements and environments, and the ability to pivot strategies as needed. Qualifications To be successful in this role, you will have: Active DoD Secret security clearance Knowledge base of Wideband SATCOM Operational Management System (WSOMS) or other MILSATCOM enterprise-ground system architectures A Bachelor’s degree in Computer Science, Engineering, or related technical field (STEM degree required) plus 8 years of experience in the following; OR an Master's degree and 6 years of experience in the following: Experience working within formal engineering, development, integration, requirements analysis, and/or testing processes for the development of complex systems Experience and proven track record of harnessing standard system engineering processes for the development of complex systems with familiarity with some of the following areas: systems analysis, requirements and interface management, and Engineering Review Board representation over the total systems lifecycle Excellent written and verbal communication skills Experience leading troubleshooting and resolution of complex software and hardware issues found during testing. Experience managing and tracking technical risks, opportunities and dependencies, and reporting program metrics and Technical Performance Measures (TPMs). Experience managing the execution of the entire systems engineering lifecycle, including requirements analysis, and system architecture development. Experience acting as the main technical point of contact for the customer, external stakeholders, and program management while communicating the technical strategy and addressing concerns. Demonstrated proficiency in computer use including typical office applications (MS Office Suite) Experience working in a Scrum team environment Experience with Agile development tools (Jira, Confluence, Bitbucket, etc.) Ability to travel up to 10% Additional desired experience and skills: Master of Science in Engineering or other STEM discipline Scrum Master or Product Owner certification Mentoring experience. Experience working with satellite communications technology system architecture, interfaces, protocols, control, planning, equipment, concept of operation, troubleshooting, policies, and/or procedures Software development experience in with C#, Java, Web development (React, JavaScript) in a Windows environment. Software development experience in with C#, Java, Web development (React, JavaScript) in a Windows environment. Software development familiarity with Windows Service development, Microservices, Unit testing frameworks (NUnit, XUnit, etc),Databases and writing SQL (Microsoft SQL Server, PostgresDB, etc) Experience in the design, implementation and delivery of sophisticated software systems in stages of the Software Development Life Cycle Experience performing in software development teams using Agile or waterfall process and continuous integration / continuous deployment processes and tools If you are interested in supporting and working with our military and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Leading engineering teams, managing performance, coordinating staffing, and ensuring project quality. | Bachelor's in STEM, 5+ years of engineering experience, leadership skills, ability to obtain/maintain a DoD Secret Security Clearance. | Position Description Serco is seeking an Engineering Manager to join our team of qualified, diverse individuals. The successful candidate will have a current full-time Program assignment; with a subset (approximately 20%) of time allocated to Functional Manager duties, which fluctuate throughout the year due to business needs and the performance management cycle. The Engineering Manager will be a part of the Immersive Mission and Training Solutions line of business and will report directly to the Systems Engineering Section Manager. The successful candidate will be responsible for providing functional leadership and direction to team members, ensuring members have sufficient statement of work, managing member performance (including engagement strategies for higher performers and corrective actions for lower performers), coordinating with programs to ensure appropriate staffing/redeployment actions are developed and executed relative to their section, and ensuring their members are familiar with and use required engineering processes and tools. The candidate will be the first point of contact for performance issues on programs involving team members and will make decisions regarding required escalation and resources required for resolution. Responsibilities also include day-to-day operation of the functional organization including decisions regarding awards, performance evaluations, salary review process, staffing, employee movement between programs, balancing resources among programs, employee development and mentoring, ensuring proper charging practices are followed, meeting indirect budget targets, and interpreting higher level guidance for implementation within the organization. In addition to the people management responsibilities described above, which are expected to account for an average of 20% of the candidates time, the selected candidate will still perform most of his/her currently assigned project responsibilities. In this role, you will: Lead a team of engineers performing direct work on multiple programs. Demonstrate excellent oral and written communication skills with strong interpersonal skills. Use good judgment to pursue courses of action necessary to obtain desired results. Work closely with program-assigned systems engineering, software development, and management professionals to ensure that the systems lifecycle is accomplished with high quality and efficiency. Qualifications To be successful in this role, you will have: Must be able to obtain/maintain a DoD Secret Security Clearance. A Bachelor’s degree in STEM with 5 years of engineering experience. Exceptional leadership skills in order to coordinate collaboration across engineering teams. Demonstrated mastery in various competencies of Teaching, Mentoring, and Facilitation. Additional desired experience and skills: Proven interaction in a distributed team environment. An advanced degree in Engineering Management or similar. Prior experience in engineering functional management is a plus. Proven leadership qualities and strong interpersonal skills. Demonstrate exemplary professionalism and ability to maintain composure in stressful situations. Demonstrate strong team-building/collaboration skills. Demonstrated ability to build diverse/inclusive teams with engaged team members. Previous experience leading a team of 5-12 employees with a record of on-time performance. Previous experience in developing proposal inputs (task descriptions and basis of estimate). Time management and organizational skills to prioritize across concurrent program and functional responsibilities. If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Lead installation, configuration, testing, and troubleshooting of VMS systems at DoD facilities, including on-site support, customer training, and team leadership. | Experience with VMS, server equipment, rack installation, troubleshooting, reading technical drawings, and providing customer training; willingness to travel extensively. | Position Description Looking for a Experienced Engineer Tech (Lead) where you will work with a team, upgrading the video management system (VMS) to at DoD facilities Worldwide. This great opportunity will allow you to live anywhere in the United States and travel worldwide 90% of the time, up to four months at a time, with travel expenses covered and earn per diem. Bring your expertise and collaborative skills to make an impact on a critical mission supporting US Army Installation Management Command (IMCOM). Serco supports the US IMCOM Army Child & Youth Services (CYS) Closed Circuit Television (CCTV) to include the equipment within the server rack. Our team upgrades, maintains and provides support to the Functional Technology Specialists (FTS), building directors, and staff on site to allow them to perform their mission successfully. You will be part of a team where you will work on a team supporting the upgrade of the video management system (VMS) at DoD facilities Worldwide. We are looking for individuals that can work with a team to set up and configure the VMS and the ability to analyze and resolve technical issues related to the VMS system. You will work closely with a Mid-Level Engineer, Project Lead, and Project Engineer. In this role, you will: Lead the server hardware and software setup/installation and configuration of the VMS, on-site, using the documented standard and according to prescribed sequence. Conduct testing on the VMS. Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment. Ensure cable management and potentially terminate Cat 6 using T568B color code standard. Check electrical connections are properly connected, fixed and secured. Analyze and resolve technical issues related to VMS end points. Conduct close-out procedures to include service validation and test plan with and without customer, system acceptance with customer, and take photos of completed work. Provide training to the customer, on-site, on the VMS. Act as the primary liaison for customers while at the garrison ensuring exceptional customer satisfaction. Ensure project stays on schedule. Conduct administrative duties such as providing daily status reporting to project lead, timekeeping, and expense reporting according to policies and procedures and within a timely manner. Lead and direct the work of others. Mentor, teach skills, and provide direction to mid-level technician(s). Follow documented standard procedures/instructions to setup/install and configure the VMS to establish best practices. Gather and maintain specified records of engineering data such as tests, drawings, etc., and verifying that test data meets acceptance criteria. Act as the primary liaison with the customer while on-side ensuring exceptional customer satisfaction and service delivery. Verbal and written communications skills are essential for interacting with technicians, team members, on-site customer, project lead, project engineer and leadership. Adhere to safety standards and always follow all OSHA and safety rules. Other duties as assigned Qualifications To be successful in this role, you will have: Must be willing to travel up to 90% of the time both CONUS & OCONUS (up to 4 months at a time) The ability to obtain a passport within 60 days of being hired Be able to receive a favorable determination from the National Agency Check (NACI) US Citizenship required Must be able to obtain access to all military installations and obtain a CAC (Common Access Card) A valid driver's license and clean driving record Bachelor’s Degree in a related field Or a High School Diploma/GED with minimum 8 years of experience in the following in lieu of degree Minimum 4 years of experience in each of the following: technical and leadership experience experience in VMS and/or working with server equipment installing rack equipment, cable conveyance, and all peripheral equipment troubleshooting and resolving issues related to server rack equipment reading technical drawings collaborating with the engineering team to provide solutions to technical problems conducting, testing, calibrating, and troubleshooting of video management systems Experience providing training to customers, mentoring junior technicians and providing day-to-day directions to team on-site Strong troubleshooting skills with hardware and software video management systems and network devices Proficiency in using hand tools, power tools, and a cable tester Experience in pulling, dressing, and terminating cable using T568B standard, but not necessary Proficient in basic computer skills (MS Word, Excel, and Outlook required) Ability to perform basic administrative tasks (daily status report, close-out documents, timekeeping, expense reporting) in a timely manner Be willing to work more than 40 hours/week Be able to work after normal duty hours depending on customer requirements Be able to work in areas with drafts, loud noise, temperature variation/high heat, confined (crawl) spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds (without assistance) with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position Work during inclement weather or other adverse conditions Additional desired experience and skills: Experience with Genetec software, including its various modules and functions A current OSHA certification A current BISCI certification A current US passport An Active DoD Secret Level Security Clearance If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! ties may be assigned. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Support configuration management activities for the F-35 program, including documentation, change control, and compliance. | Minimum 3 years in aircraft systems or similar configuration management, 6+ years in program management, and an active DoD Secret clearance. | Position Description Serco is excited to continue support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment. Our Configuration Management (CM) Analyst supports the F-35 Directorate of Acquisition and Affordability (DA&A) in its role managing JPO functions as they relate to business operations, foreign compliance, process improvement, cost, requirements, and acquisition. In this role, you will: Design and establish configuration management documentation. Authorize the release of drawings, and software configuration changes specified by the JPO and other cross functional groups. Provide advice and guidance on methods, procedures, and requirements to individuals responsible for the creation of documentation. Plan and implement methods to improve response times and effectiveness. Participate in special studies. May provide leadership for lower-level employees and other colleagues at the JPO and in industry. Provide direction to subordinate CM analysts, or directly perform data management tasks as required by the JPO. Support DA&I in the management and approval of configuration management/data management by the JPO Change Review Board (JCRB), and JPO Configuration Control Board (JCCB). Assist the International Directorate in supporting National Deputies and their assistants in representing each of the F-35 Partner nations resident in the program. Get to know your recruiter: Qualifications To be successful in this role, you will have: An Active DoD Secret clearance. An Associates Degree A minimum of 3 years of program experience in aircraft systems or similar configuration management. A minimum of 6 years of experience in program management, technical or business analysis discipline. The ability to provide onsite support at the F-35 Joint Program Office (JPO) located in Crystal City, VA a minimum of 2-3 days per week, each week. Onsite days in the JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager. Previous experience in configuration identification, control, audit, and status accounting; DOD configuration management policies, procedures, review cycles, instructions, and standards; engineering change proposal evaluations. Previous experience with development, production, ancillary equipment, ground support equipment, test & evaluation, and fleet operations of a DoD and international acquisition aircraft program. Previous experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents. Previous experience in providing guidance and assistance in configuration management and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned. Previous experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures. To travel up to 10% Addtional Desired Skill: Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Perform cybersecurity testing, support system assessment and authorization, document results, and develop cybersecurity policies. | Bachelor's degree with 3+ years of experience, active DoD Secret clearance, cybersecurity certification, proficiency in technical writing and MS Office. | Position Description If you love high profile and challenging programing projects supporting the United States Navy - Serco has a great opportunity for you! This Information Security Test Engineer will be on a dynamic team responsible for testing afloat and shore based systems at our offices in Virginia Beach, VA, Panama City Beach FL, or Washington DC. Bring your expertise and collaborative skills to make an impact towards our national security homeland defense. This position is contingent upon your ability to maintain/transfer your Secret clearance. Serco supports the US Navy in the acquisition of new technology used to defend our nation. Our team reviews acquisition documentation, develops cyber test plans, executes cyber test events, collects, and analyzes data and writes test reports. You will be part of a team that works closely with the customers and other Serco teams to deliver cyber-secure systems to the Navy. The team has been supporting Cybersecurity Assessment and Authorization for over 15 years and has been recognized by the Navy for their outstanding contributions. In this role, you will: Perform activities necessary for system Assessment and Authorization Support the program office in creating/gathering necessary artifacts necessary to support an Authorization decision. Perform both manual and automated cybersecurity testing of systems and components. Document test results and provide preliminary risk assessment to the Program Manager. Provide weekly status updates for systems under your purview. Supports development of Cyber Test Plan for executes test events, collects, and analyzes data, and provides a report on the results. Create/ update Cybersecurity policies and procedures. Works directly with senior technical personnel, stakeholders, and project managers in the planning and execution of test events. Qualifications To be successful in this role, you will have: Bachelor’s degree and 3 years of experience An Associates degree and 5 years of experience. Active DoD Secret Security Clearance. A Cybersecurity certification. (i.e. CompTIA Security+ CE or higher-level certification) Proficiency in technical writing. Proficiency with MS-Office software to include MS Word, MS Excel, MS Power Point. The ability to travel up to 25%. Additional desired experience and skills: Previous experience with DoD Risk Management Framework. NQV (Navy Qualifier Validator) certification. If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Assist in the development, coordination, and management of logistics support for submarine systems, including planning, review, and stakeholder interface. | Must be a current university student in supply chain, logistics, management, or business, with excellent communication skills and ability to obtain security clearance. | Position Description If you seek a rewarding, high profile and challenging experience supporting projects for the US Navy, Serco has a great opportunity for you! In this position you will be part on a dynamic Intern Program experience in Team Submarine. Bring your expertise and collaborative skills to make an impact supporting our National Defense. This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The COLUMBIA program is a major defense acquisition program with a total life cycle cost of approximately $336B and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). Team Submarine and the Ship Acquisition Program Management (SHAPM) directorate within Serco-North America (NA) work together for the acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. Serco-NA supports the US Navy as a prime contractor for Team Submarine assisting the acquisition of submarines. Serco-NA is one of the world’s leading service companies. Serco serves Federal, state, and local governments, along with the Canadian government and commercial customers. We help our customers deliver vital services more efficiently, while increasing the satisfaction of their end customers. Internships will be across Team Submarine. Team Submarine is a combination of the Program Executive Officer, Submarines (PEO SUB), the Deputy Commander, Undersea Warfare (NAVSEA 07) and the Undersea Technology Officer (NAVSEA 073). The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. PEO Submarine COLUMBIA Class Program Office (PMS 397) - Is conducting the research and design for the next-generation Sea-Based Strategic Deterrence submarine (SSBN). Submarine Acoustic Systems Program Office (PMS 401) - Develops and implements the Warfare System Modernization Plan that defines future upgrades, systems standards, and interface definitions for development of submarine warfare systems. Works with other Navy organizations and provides direction to coordinate development tasking at Navy Laboratories. Undersea Weapons Program Office (PMS 404) - Oversees the research, development, construction, and modernization of all undersea weapons, including those employed aboard surface ships and aircraft. Undersea Defensive Warfare Systems Program Office (PMS 415) - Conducts research, development, and construction of submarine defensive systems including noise makers and anti-torpedo torpedoes. Submarine Combat and Weapons Control Program Office (PMS 425) - Develops and acquires the combat and weapons control systems for both in-service and new construction ships. Submarine Electromagnetic Systems Program Office (PMS 435) - Designs, develops, and oversees the construction of Electronic Warfare Systems, periscopes, and the Photonics Mast. VIRGINIA Class Program Office (PMS 450) - Oversees the design, construction, and delivery of the United States' newest attack submarine. Maritime Surveillance Systems Program Office (PMS 485) - Provides a long-life fixed, and on demand, mobile maritime surveillance capability in littoral regions and open ocean areas of national interest in support of Joint and naval Task Force Commanders. The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking motivated supply chain, logistics, management, and business undergraduate students to prepare, coordinate, and integrate the identification, development, acquisition, and delivery of integrated logistics support requirements for systems or equipment assigned to one of the U.S. Navy submarine shipbuilding program offices in the Washington, DC area. In this role, you will: Prepare, coordinate, and integrate the identification, development, acquisition and delivery of integrated logistics support requirements for systems or equipment assigned to the Center. Provide input to and/or review planning documents such as Technical Data Plans, Operational Requirements, Advance Procurement Plans, etc., applicable to the system or equipment for assessing the ILS effort. Prepare logistics requirements plan, ILS Plans, Operational and Interim Support Plans, etc., as required. Assess all requirements necessary to coordinate ILS functions. Prepare and/or coordinate the ILS portion of Invitations for Bid or Requests for Proposal and participate in the evaluation of contractors? bids or proposals. Organize and chair the activity ILS Management Team and participate as a member of the cognizant System Command ILS Management Team. Participate in system requirements and design reviews, configuration management board reviews, engineering analysis tests, inspections, and demonstrations, provisioning, and training plan meetings/conferences. You will interface with a broad range of experts and stakeholders. Other duties as assigned. Qualifications To be successful in this role, you will have: To be able to obtain/maintain Secret Clearance post employment. At least one year in an accredited university’s supply chain, logistics, procurement, management, or business. Sophomores, Juniors, and First Semester Seniors apply. An interest in resource and product development of shipbuilding. Excellent oral and written communication skills. The ability to use a variety of software products (e.g., MS Office). Periodic travel (<10%) to vendor sites is expected. Veteran experience in the military is a plus! Bring your expertise and collaborative skills to make an impact supporting our National Defense! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Lead the setup, configuration, testing, and troubleshooting of VMS systems at DoD facilities, including hardware installation, cable management, and customer training. | Experience with server hardware, VMS systems, cable termination, troubleshooting, and providing technical training, with the ability to travel extensively. | Position Description Looking for a Experienced Engineer Tech (Lead) where you will work with a team, upgrading the video management system (VMS) to at DoD facilities Worldwide. This great opportunity will allow you to live anywhere in the United States and travel worldwide 90% of the time, up to four months at a time, with travel expenses covered and earn per diem. Bring your expertise and collaborative skills to make an impact on a critical mission supporting US Army Installation Management Command (IMCOM). Serco supports the US IMCOM Army Child & Youth Services (CYS) Closed Circuit Television (CCTV) to include the equipment within the server rack. Our team upgrades, maintains and provides support to the Functional Technology Specialists (FTS), building directors, and staff on site to allow them to perform their mission successfully. You will be part of a team where you will work on a team supporting the upgrade of the video management system (VMS) at DoD facilities Worldwide. We are looking for individuals that can work with a team to set up and configure the VMS and the ability to analyze and resolve technical issues related to the VMS system. You will work closely with a Mid-Level Engineer, Project Lead, and Project Engineer. In this role, you will: • Lead the server hardware and software setup/installation and configuration of the VMS, on-site, using the documented standard and according to prescribed sequence. • Conduct testing on the VMS. • Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment. • Ensure cable management and potentially terminate Cat 6 using T568B color code standard. • Check electrical connections are properly connected, fixed and secured. • Analyze and resolve technical issues related to VMS end points. • Conduct close-out procedures to include service validation and test plan with and without customer, system acceptance with customer, and take photos of completed work. • Provide training to the customer, on-site, on the VMS. • Act as the primary liaison for customers while at the garrison ensuring exceptional customer satisfaction. • Ensure project stays on schedule. • Conduct administrative duties such as providing daily status reporting to project lead, timekeeping, and expense reporting according to policies and procedures and within a timely manner. • Lead and direct the work of others. Mentor, teach skills, and provide direction to mid-level technician(s). • Follow documented standard procedures/instructions to setup/install and configure the VMS to establish best practices. • Gather and maintain specified records of engineering data such as tests, drawings, etc., and verifying that test data meets acceptance criteria. • Act as the primary liaison with the customer while on-side ensuring exceptional customer satisfaction and service delivery. • Verbal and written communications skills are essential for interacting with technicians, team members, on-site customer, project lead, project engineer and leadership. • Adhere to safety standards and always follow all OSHA and safety rules. • Other duties as assigned Qualifications To be successful in this role, you will have: • Must be willing to travel up to 90% of the time both CONUS & OCONUS (up to 4 months at a time) • The ability to obtain a passport within 60 days of being hired • Be able to receive a favorable determination from the National Agency Check (NACI) • US Citizenship required • Must be able to obtain access to all military installations and obtain a CAC (Common Access Card) • A valid driver's license and clean driving record • Bachelor’s Degree in a related field • Or a High School Diploma/GED with minimum 8 years of experience in the following in lieu of degree • Minimum 4 years of experience in each of the following: • technical and leadership experience • experience in VMS and/or working with server equipment • installing rack equipment, cable conveyance, and all peripheral equipment • troubleshooting and resolving issues related to server rack equipment • reading technical drawings • collaborating with the engineering team to provide solutions to technical problems • conducting, testing, calibrating, and troubleshooting of video management systems • Experience providing training to customers, mentoring junior technicians and providing day-to-day directions to team on-site • Strong troubleshooting skills with hardware and software video management systems and network devices • Proficiency in using hand tools, power tools, and a cable tester • Experience in pulling, dressing, and terminating cable using T568B standard, but not necessary • Proficient in basic computer skills (MS Word, Excel, and Outlook required) • Ability to perform basic administrative tasks (daily status report, close-out documents, timekeeping, expense reporting) in a timely manner • Be willing to work more than 40 hours/week • Be able to work after normal duty hours depending on customer requirements • Be able to work in areas with drafts, loud noise, temperature variation/high heat, confined (crawl) spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds (without assistance) with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position • Work during inclement weather or other adverse conditions Additional desired experience and skills: • Experience with Genetec software, including its various modules and functions • A current OSHA certification • A current BISCI certification • A current US passport • An Active DoD Secret Level Security Clearance If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! • ties may be assigned. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan that includes counseling conditions • Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Responding to technical support requests, documenting issues, and resolving problems efficiently. | Bachelor's degree with 2+ years in Help Desk or related experience, familiarity with JIRA, and strong communication skills. | Position Description Serco supports the USAF as a prime for their NexGen IT contract. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative’s implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team of Help Desk Support Agents that work closely with the customers, end users, and other Serco teams to deliver quality software. The team has been recognized by the USAF and industry for their outstanding contributions to the program. This position is 100% remote. This position is for Tuesday – Saturday (10:00pm cst – 6:00am cst) In this role, you will: Identifies, researches, and resolves technical problems. Ability to work effectively as part of a large team and independently. Responds to telephone calls, emails and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others. Proficient in preparing, selecting, organizing, and presenting information concisely. Excellent interpersonal and administrative skills to meet needs of the program office. Strong communication skills (verbal and written) to deal effectively, comfortably, and confidently with people at all levels of responsibilities, authority, and rank. Ability to facilitate and coordinate efforts with key government and non-government stakeholders. Ability to work with minimal supervision. Qualifications To be successful in this roll, you will have: Bachelor’s degree and 2 years’ experience in Help Desk Operations or assocates degree and 4 years of experience At least 1 year experience in JIRA software. Ability to always be a team player, respect opinions of others and be willing to share information with teammates Strong communication skills (verbal and written) to deal effectively, comfortably, and confidently with people at all levels of responsibilities, authority, and rank Have excellent interpersonal and administrative skills and demonstrate the ability to work with minimal supervision Strong computer skills (Microsoft Suite – Outlook, excel, word) Familiarity with a variety of the field's concepts, practices, and procedures related to the job description listed above. Ability to obtain a NACI Additional desired experience and skills: Knowledge of Air Force CE Community Knowledge of TRIRIGA IWMS software If you are interested in supporting and working with our Air Force Civil Engineers across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Support and coordinate advanced manufacturing projects for the US Navy, including risk analysis, stakeholder communication, and program strategy development. | Experience in naval engineering or defense programs, leadership in complex environments, and a Master’s degree in a related field. | Position Description If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a great opportunity for you! This position will be on a dynamic team, supporting Direct Reporting Program Manager for the Maritime Industrial Base (DRPM MIB). Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors. This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance. This is a Hybrid opportunity in the National Capital Regional/Washington, DC. Serco-NA is seeking a motivated individual to provide help to the Maritime Industrial Base (MIB) Advance Manufacturing (AM) Team. Our Advance Manufacturing Team leverages existing technology to include artificial intelligence/machine learning, robotics, Industry 4.0, advance Non-destructive (NDT) testing, lasers, and a myriad of other technologies to apply withing the Maritime Industrial Base. We are seeking an Advanced Manufacturing Program Manager who will work directly with the MIB Advance Manufacture director to provide support to various teams building solutions for our customers. You will serve as key integrator and coordinator within Advanced Manufacturing DRPM MIB portfolio. The role provides day-to-day execution support across multiple technology lines of effort including Additive Manufacturing, Non-Destructive Testing, Industry 4.0, Digital and Deployed Advanced Manufacturing. If your desire is to make a difference in the construction and sustainment of the US Navy, this position is ideal. This position may be filled remotely/hybrid as you work out of your home or travel to engage with stakeholders. In this role, you will: Perform supply chain risk analysis with support from senior members of the team. Prepare professional presentations for senior leaders. Maintain situational awareness across all advanced manufacturing initiatives. Track cross-program dependencies, identifying integration risks, and elevating issues for leadership decisions. Coordinate across stakeholders to ensure actions are aligned with mission priorities and timelines. Support execution of acquisition and technology transition pathways. Manage taskers, deadlines, suspense items and stakeholders follow through across portfolio. Prepare read-aheads and coordinate material for flag and SES engagements, program reviews and cross-Navy working groups. Assist in developing program strategies, implementation plans and performance dashboards. Work with the MIB team, which is spread across the United States focused on workforce development/marketing, supply chain/sustainment, and technology developments. Provide input to Report to Congress regarding MIB spend goals and associated return on investment. Assist in drafting information papers in response to Congressional inquiries. Travel as required to carry out the duties above. Qualifications To be successful in this role, you will have: An Active DoD Secret clearance. A Master’s degree in business, data analytics, supply-chain management, economics, or a related field. 7+ years experience in naval engineering/joint fleet maintenance. Prior U.S. Navy officer experience with demonstrated leadership, decision-making, and program oversight in support of mission objectives. A strong analytical, critical-thinking, and problem-solving skills. Excellent written and verbal communication abilities, with proven experience leading teams and instructing others in complex environments. Ability to communicate effectively technical information to non-technical stakeholders is required. Proven skills in managing projects and coordinating across functional teams, demonstrated through U.S. Navy officer roles leading cross-functional efforts in high-stakes, high-visibility environments. To be comfortable working in a remote environment and collaborating via digital tools (Teams, SharePoint, or similar). Strong communication, facilitation, and conflict-resolution skills. Experience in defense acquisition, logistics, or supply-chain analysis is preferred. Experience preparing professional reports or presentations for Navy echelon one, or equivalent, and higher headquarters stakeholders is strongly preferred. Experience/knowledge of the maritime industrial base is strongly preferred. A customer-oriented team player focused on mission who is self-motivated, driven and can work independently and remotely. To be able to travel 10%. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Performing wiring, soldering, testing, and inspection of electronic components and assemblies, primarily in a manufacturing environment. | Extensive experience in electronics assembly, wiring, soldering, and quality inspection, with security clearance and familiarity with military or government contracts. | Position Description Serco is seeking to fill a fast-paced, growing, and dynamic role of an Experienced Test Engineer to support our Satellite Ground System organization in Orlando, FL. This role is an individual contributor supporting engineering activities on one or more assigned programs. The Test Engineer works with a team of test engineers to develop automated test scripts in Eggplant Functional to test program software. Testing is done at various levels including functional, integration, regression and formal system testing to sell-off requirements. This is an agile program using 2-week sprints and tracking work and bugs in JIRA. Must have the ability to maintain/transfer Interim Secret clearance and maintain a Secret clearance as a condition of employment In this role, you will: • Cross team collaboration is required as you will need to interface with the system engineers to understand the requirements, and the software engineers to understand how the software is working. • Be responsible for documenting all bugs you find in JIRA. GET TO KNOW YOUR RECRUITER! Qualifications To be successful in the role, you will have: • Active Interim Secret security clearance with the ability to maintain Secret clearance • U.S Citizenship required • 5 years of relevant experience with Bachelors in Science in STEM degree • Experience developing and maintaining comprehensive test plans • Experience with system functional and non-functional testing • Experience with JIRA is required • Ability to travel up to 10% Additional desired experience and skills: • Engineering background in Test including deriving hardware and software requirements and designing, developing and testing systems • Experience with GitLab and Eggplant Functional and/or Eggplant DAI is preferred • An IAT Level 1 or higher certification (i.e. COMPTIA A+ or higher) is desired, but can be obtained within 6 months of starting if not already available • Satellite Communications engineering experience • Excellent verbal and written communication skills • Demonstrated aptitude for analytical problem decomposition, root cause analysis, solution development, solution implementation, metric development, and metric evaluation • Excellent interpersonal and team collaboration skills • Experience working in an Agile framework If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan that includes counseling conditions • Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Manage a project related to SSP operations, oversee personnel, safety policies, and logistics, and develop SOPs and performance metrics. | Requires 5+ years in project management and Traffic Incident Management operations, with proficiency in managing performance against SLAs and KPIs. | Position Description Join Serco as a Safety Service Patrol (SSP) Project Manager! Serco is growing our team and looking for an experienced candidate who has extensive knowledge of SSP Operations to lead a future project team. You will lead a team that works closely with state employees, local law enforcement and other first responders daily. As the Project Manager you will provide first-hand knowledge of project management and SSP operations best practices throughout the duration of the project to ensure success. As a SSP Project Manager, you can expect to: • Be responsible for managing a project and related task orders for customer with annual revenue ranging from $3 - $10M. • Be responsible for the overall operation of the service in accordance with the contract requirements. • Have budgetary responsibilities. • Conduct cost management through continual cost control and review. • Provide expertise to customer to ensure resolution of issues. • Manage a team of 15 or more employees. • Audit and evaluate training and performance. • Be responsible for all aspects of the project including personnel, vehicles, equipment, planning, safety policies, and logistics. • Be responsible for developing and reporting on Standard Operating Procedures, SLAs, and contract deliverables. • Develop and foster long-term relationships with TIM partner agencies. • Provide operational enhancement recommendations for equipment/technology modifications/upgrades. Qualifications To be successful in this role, you will have: • Five years' experience in project management. • Five years of experience in Traffic Incident Management operations management such as safety service patrol or first responder programs. • Proficiency managing projects to a project management plan; including the areas of scope, scheduling, cost, risk, quality, stakeholder and resource management and communications. • The knowledge and skills to lead a successful team and make sound decisions while working in a high-paced and high-pressure environment. • The ability to address conduct and performance issues. • Excellent oral and written communication skills. • Experience managing performance against Service Level Agreements (SLA), Key Performance Indicators (KPIs), and similar performance-based metrics in a TMC or like environment. If you are interested in supporting this mission and making the roadways safer for the travelling public, submit your application now for consideration. • *Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.** Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan that includes counseling conditions • Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Provide high-level administrative support to senior leadership including calendar and travel management, correspondence, event coordination, and acting as liaison with internal and external stakeholders. | Requires 5+ years senior-level Executive Assistant experience, excellent organizational and communication skills, ability to work onsite full-time in Herndon, VA, and proficiency in Microsoft Office. | Position Description Looking for a place you can make an impact in a fast-paced and dynamic professional environment? Discover your place in our world with this high visibility opportunity providing direct support to the Senior Leadership Team. In this role, you will collaborate with a dynamic team of Executives, leaders, and professionals focused on the future. The perfect candidate is someone who demonstrates confidentiality, tact, and diplomacy, alongside the ability to manage multiple priorities. Position is located in Herndon, VA at our corporate headquarters and reports to the Manager, Administrative Services/EA to CEO. This position is temporary/part-time and requires support to be on-site 5 days a week in Herndon, VA. The Executive Assistant to the Senior Leadership Team (SLT) provides high-level administrative support to executive leaders, ensuring efficient day-to-day operations. This role requires exceptional organizational skills, discretion, and professionalism in handling confidential information. The Executive Assistant will manage schedules, coordinate meetings, prepare reports, and serve as a key point of contact between leadership and internal/external stakeholders. In this role, you will: Executive Support: • Calendar & Schedule Management: Proactively manage and organize executive calendars, coordinating meetings across multiple time zones, and ensuring optimal time allocation. Anticipate executive needs by clarifying meeting details, resolving conflicts, accommodating last-minute changes, preparing agendas, and coordinating logistics for both virtual and in-person meetings. • Travel Coordination: Strategically manage all aspects of domestic and international travel logistics, ensuring efficient itineraries and the best use of the executive’s time, while troubleshooting issues as they arise. • Expense & Documentation Management: Prepare and manage expense reports, maintaining accuracy and ensuring timely resolution of discrepancies. • Correspondence: Prepare, proofread, and edit correspondence, reports, and presentations with accuracy and professionalism. Disseminate internal communications on behalf of the Senior Leadership Team. • Task Management: Track deadlines, manage multiple priorities, and ensure timely completion of tasks. Meeting & Event Coordination: • Plan, organize, and support leadership conferences, department offsites, town halls, workshops, and other major events. • Organize and coordinate SLT meetings, including agenda preparation, note-taking, and follow-ups. Communication & Stakeholder Management: • Professionalism & Discretion: As a key liaison on behalf of the leadership team, this position demands a high-level of professionalism, tact, and diplomacy when interacting with both internal and external stakeholders, including C-suite executives and Board of Directors. • Confidentiality & Discretion: Handle sensitive executive information with strict confidentiality, always maintaining discretion. • Collaboration & Communication: Build strong relationships with all levels of the organization, including senior leadership, internal teams, external partners, and customers, fostering a positive and collaborative working environment. • Prioritization & Project Management: Independently manage and prioritize a wide variety of tasks, including special projects, based on organizational needs and leadership priorities. Demonstrate the ability to pivot as priorities shift. • Liaison: Serve as the primary point of contact between senior leadership and internal/external stakeholders. Handle and prioritize incoming calls, emails, and correspondence to ensure timely responses to critical matters. Qualifications To be successful in this role, you will have: • A High School diploma • 5 years of experience as an Executive Assistant, in a senior-level role within a corporate environment. • The ability to be onsite 5 days a week in Herndon, VA. • Experience supporting up to 7 people in the following: • Calendar management • Event support • Ordering lunches • Demonstrated ability to work independently and take initiative with a high-level of attention to detail. • Excellent written and verbal communication skills with strong decision-making, problem-solving, and prioritization abilities. • Maintain composure and reliability under pressure and tight deadlines. • Proactively engage in critical problem-solving with an ability to diagnose and resolve complex issues effectively with little supervision. • Exceptional organizational and time-management skills. • High proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools. • Ability to work independently, handle multiple priorities, and adapt to changing demands. • Ability to travel as needed up to 10%. Discover your place in our world with this high visibility opportunity providing direct support to the Senior Leadership Team. Apply today for immediate consideration. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Conduct market research and analysis to support DoN SBIR/STTR Transition Program, prepare reports and marketing materials, and collaborate with business consultants. | Bachelor's degree, 2 years experience, ability to obtain DoD Secret clearance, US citizenship, proficiency in Microsoft Office, strong communication skills. | Position Description If you seek a rewarding, high profile and challenging position supporting projects, then Serco has a wonderful opportunity for you! As the Market Reseacher (Remote Opportunity), you will provide professional support services to the Office of Naval Research (ONR) in support of the DoN Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) Transition Program (STP). The mission of this program is to provide technology commercialization, transition, and professional business assistance through a structured program so that participating small businesses are in the best position to obtain Phase III funding and increase the transition of technologies as they mature to Technology Readiness Level (TRL) of approximately 5-7. In this role you will: • Locate, compile, and write cogent market research reports in the general area of technology and its application to Navy Programs of Record and consumer markets. • Work closely with the Business Consultants to analyze markets for each SBIR/STTR Phase II project of small businesses participating in the STP program. • Support preparation of marketing materials (quad charts, PowerPoint presentations), success story reviews, status reporting, meetings/events, and website content. Qualifications To be successful in this role, you will have: • Ability to obtain and maintain an active or current DoD Secret clearance. • Us Citizenship. • A Bachelor's degree. • 2 years of work experience. • Demonstrated capability to investigate potential markets for a product and prepare professional written reports that incorporate this research. • Proficiency in Microsoft Office suite. • Ability to communicate effectively orally and in writing. • Ability to work well independently and within a team environment. Additional desired experience and skills: • An active or current DoD Secret Clearance. • Master’s degree • Relevant work experience in Library Sciences. • Demonstrated experience in working with the Department of Defense and high-tech community in preparing market analyses. Take this opportunity to join a high-performing team, advance your career, and make a real difference. Join the Serco team today! Meet Your Recruiter! In compliance with state and local laws regarding pay transparency, the salary range for this role is $63,958.43 - $103,933.76; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Qualifications: To be successful in this role, you will have: • Ability to obtain and maintain an active or current DoD Secret clearance. • Us Citizenship. • A Bachelor's degree. • 2 years of work experience. • Demonstrated capability to investigate potential markets for a product and prepare professional written reports that incorporate this research. • Proficiency in Microsoft Office suite. • Ability to communicate effectively orally and in writing. • Ability to work well independently and within a team environment. Additional desired experience and skills: • An active or current DoD Secret Clearance. • Master’s degree • Relevant work experience in Library Sciences. • Demonstrated experience in working with the Department of Defense and high-tech community in preparing market analyses. Take this opportunity to join a high-performing team, advance your career, and make a real difference. Join the Serco team today! Meet Your Recruiter! In compliance with state and local laws regarding pay transparency, the salary range for this role is $63,958.43 - $103,933.76; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Education:UNAVAILABLEEmployment Type: FULL_TIME