SN

Serco North America

20 open positions available

2 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 20 most recent jobs
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Junior Navy Engineer

Serco North AmericaAnywhereFull-time
View Job
Compensation$0K - 0K a year

Support development, construction, and testing of U.S. Navy surface ship systems, including review of work packages, drawings, and design proposals, and participate in qualification testing. | Bachelor's degree in naval architecture, ocean engineering, mechanical engineering, or related field; understanding of ship and ship system design principles; familiarity with maritime systems and standards; ability to communicate effectively; ability to obtain and maintain a SECRET clearance. | Position Description If you’re motivated by high-impact work that directly supports the U.S. Navy, Serco is seeking a Junior Engineer to join a highly experienced team in Arlington, VA supporting the development, construction, and sustainment of U.S. Navy surface ship systems. In this role, you will provide supervised engineering, production, and testing support across hull, mechanical, electrical, and total ship systems, including ship surveillance, waterfront engineering, inspections, and construction oversight. This position offers the opportunity to work alongside Navy, shipyard, and industry partners to ensure ships are built and maintained to the highest technical and safety standards, directly contributing to fleet readiness and the safety of our Sailors. In this role, you will: Under supervision provide support to clients developing and maintaining U.S. Navy surface ships systems and associated subsystems. Provide production and testing support including engineering support for hull, mechanical and electrical systems; total ship engineering; ship surveillance; and all types of waterfront engineering and inspections. Review shipbuilder work packages, conduct photo documentation, develop databases allowing searches for key information in written correspondence. Review drawings, Initial Change Proposals (ICP), Engineering Change Proposals (ECP), waterfront changes, work items, design reviews condition reports and trial cards. Reviewing initial designs, developments, and analysis of new ships and/or ship systems. Assist in the development of designs for current and conceptualized ships, systems, and equipment. Evaluate designs for feasibility. Reviewing ECP packages for completeness and provide recommendations. Assessing compliance with Naval regulatory and design standards. Interfacing with stakeholders and cross functional teams to ensure necessary resources are available for ship/system. Participating in Gas Turbine design meetings. Reviewing qualification test procedures and participating in qualification testing and trials. Researching new technology and/or development tools to remain informed of current technology. Maintaining communications with SUPSHIP, NAVAIR and other commands, including laboratories and support contractors, in resolving technical issues impacting (or have potential to impact) the design or performance of the ship class. Meet your Recruiter! Qualifications To be successful in this role, you will have: Bachelor's degree in naval architecture, ocean engineering, mechanical engineering, marine engineering, systems engineering (ABET-Accredited), or a related discipline. Understanding of ship and ship system design principles and practices. Familiarity with maritime HM&E systems and Naval construction process. Applicant must be highly skilled in both oral and written communications and be capable of productive and efficient work with limited or no supervision. Applicant must be proficient with Microsoft Office programs. Candidate must have the ability to obtain and maintain a SECRET Security Clearance Travel Requirement ~10% Additional desired experience and skills: Experience working with applicable regulatory, commercial, and military standards and classification society rules desired. Experience working with ship system performance assessment and prediction methods a plus. Knowledge of DDG 51 acquisition program and processes a plus. Experience working with Navy ship and ship system design principles and practices. Familiarity with maritime fuel systems, Gas Turbine Propulsion, Gas Turbine Generators, Saltwater Cooling systems, damage control systems and auxiliary systems. Former Navy gas turbine shipboard auxiliary or main propulsion experience a plus. Experience working with applicable regulatory, commercial, and military standards and classification society rules desired. If you are interested in supporting and working with our military and sailors and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Ship system design principles
Maritime HM&E systems
Naval construction process
Regulatory standards and classification society rules
Direct Apply
Posted 2 months ago
SN

Manager Engineering

Serco North AmericaAnywhereFull-time
View Job
Compensation$0K - 0K a year

Leading engineering teams, managing performance, coordinating staffing, and ensuring project quality. | Bachelor's in STEM, 5+ years of engineering experience, leadership skills, ability to obtain/maintain a DoD Secret Security Clearance. | Position Description Serco is seeking an Engineering Manager to join our team of qualified, diverse individuals. The successful candidate will have a current full-time Program assignment; with a subset (approximately 20%) of time allocated to Functional Manager duties, which fluctuate throughout the year due to business needs and the performance management cycle. The Engineering Manager will be a part of the Immersive Mission and Training Solutions line of business and will report directly to the Systems Engineering Section Manager. The successful candidate will be responsible for providing functional leadership and direction to team members, ensuring members have sufficient statement of work, managing member performance (including engagement strategies for higher performers and corrective actions for lower performers), coordinating with programs to ensure appropriate staffing/redeployment actions are developed and executed relative to their section, and ensuring their members are familiar with and use required engineering processes and tools. The candidate will be the first point of contact for performance issues on programs involving team members and will make decisions regarding required escalation and resources required for resolution. Responsibilities also include day-to-day operation of the functional organization including decisions regarding awards, performance evaluations, salary review process, staffing, employee movement between programs, balancing resources among programs, employee development and mentoring, ensuring proper charging practices are followed, meeting indirect budget targets, and interpreting higher level guidance for implementation within the organization. In addition to the people management responsibilities described above, which are expected to account for an average of 20% of the candidates time, the selected candidate will still perform most of his/her currently assigned project responsibilities. In this role, you will: Lead a team of engineers performing direct work on multiple programs. Demonstrate excellent oral and written communication skills with strong interpersonal skills. Use good judgment to pursue courses of action necessary to obtain desired results. Work closely with program-assigned systems engineering, software development, and management professionals to ensure that the systems lifecycle is accomplished with high quality and efficiency. Qualifications To be successful in this role, you will have: Must be able to obtain/maintain a DoD Secret Security Clearance. A Bachelor’s degree in STEM with 5 years of engineering experience. Exceptional leadership skills in order to coordinate collaboration across engineering teams. Demonstrated mastery in various competencies of Teaching, Mentoring, and Facilitation. Additional desired experience and skills: Proven interaction in a distributed team environment. An advanced degree in Engineering Management or similar. Prior experience in engineering functional management is a plus. Proven leadership qualities and strong interpersonal skills. Demonstrate exemplary professionalism and ability to maintain composure in stressful situations. Demonstrate strong team-building/collaboration skills. Demonstrated ability to build diverse/inclusive teams with engaged team members. Previous experience leading a team of 5-12 employees with a record of on-time performance. Previous experience in developing proposal inputs (task descriptions and basis of estimate). Time management and organizational skills to prioritize across concurrent program and functional responsibilities. If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

team leadership
program management
interpersonal communication
engineering process adherence
Direct Apply
Posted 2 months ago
SN

Engineering Technician Lead

Serco North AmericaAnywhereFull-time
View Job
Compensation$0K - 0K a year

Lead the setup, configuration, testing, and troubleshooting of VMS systems at DoD facilities, including hardware installation, cable management, and customer training. | Experience with server hardware, VMS systems, cable termination, troubleshooting, and providing technical training, with the ability to travel extensively. | Position Description Looking for a Experienced Engineer Tech (Lead) where you will work with a team, upgrading the video management system (VMS) to at DoD facilities Worldwide. This great opportunity will allow you to live anywhere in the United States and travel worldwide 90% of the time, up to four months at a time, with travel expenses covered and earn per diem. Bring your expertise and collaborative skills to make an impact on a critical mission supporting US Army Installation Management Command (IMCOM). Serco supports the US IMCOM Army Child & Youth Services (CYS) Closed Circuit Television (CCTV) to include the equipment within the server rack. Our team upgrades, maintains and provides support to the Functional Technology Specialists (FTS), building directors, and staff on site to allow them to perform their mission successfully. You will be part of a team where you will work on a team supporting the upgrade of the video management system (VMS) at DoD facilities Worldwide. We are looking for individuals that can work with a team to set up and configure the VMS and the ability to analyze and resolve technical issues related to the VMS system. You will work closely with a Mid-Level Engineer, Project Lead, and Project Engineer. In this role, you will: • Lead the server hardware and software setup/installation and configuration of the VMS, on-site, using the documented standard and according to prescribed sequence. • Conduct testing on the VMS. • Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment. • Ensure cable management and potentially terminate Cat 6 using T568B color code standard. • Check electrical connections are properly connected, fixed and secured. • Analyze and resolve technical issues related to VMS end points. • Conduct close-out procedures to include service validation and test plan with and without customer, system acceptance with customer, and take photos of completed work. • Provide training to the customer, on-site, on the VMS. • Act as the primary liaison for customers while at the garrison ensuring exceptional customer satisfaction. • Ensure project stays on schedule. • Conduct administrative duties such as providing daily status reporting to project lead, timekeeping, and expense reporting according to policies and procedures and within a timely manner. • Lead and direct the work of others. Mentor, teach skills, and provide direction to mid-level technician(s). • Follow documented standard procedures/instructions to setup/install and configure the VMS to establish best practices. • Gather and maintain specified records of engineering data such as tests, drawings, etc., and verifying that test data meets acceptance criteria. • Act as the primary liaison with the customer while on-side ensuring exceptional customer satisfaction and service delivery. • Verbal and written communications skills are essential for interacting with technicians, team members, on-site customer, project lead, project engineer and leadership. • Adhere to safety standards and always follow all OSHA and safety rules. • Other duties as assigned Qualifications To be successful in this role, you will have: • Must be willing to travel up to 90% of the time both CONUS & OCONUS (up to 4 months at a time) • The ability to obtain a passport within 60 days of being hired • Be able to receive a favorable determination from the National Agency Check (NACI) • US Citizenship required • Must be able to obtain access to all military installations and obtain a CAC (Common Access Card) • A valid driver's license and clean driving record • Bachelor’s Degree in a related field • Or a High School Diploma/GED with minimum 8 years of experience in the following in lieu of degree • Minimum 4 years of experience in each of the following: • technical and leadership experience • experience in VMS and/or working with server equipment • installing rack equipment, cable conveyance, and all peripheral equipment • troubleshooting and resolving issues related to server rack equipment • reading technical drawings • collaborating with the engineering team to provide solutions to technical problems • conducting, testing, calibrating, and troubleshooting of video management systems • Experience providing training to customers, mentoring junior technicians and providing day-to-day directions to team on-site • Strong troubleshooting skills with hardware and software video management systems and network devices • Proficiency in using hand tools, power tools, and a cable tester • Experience in pulling, dressing, and terminating cable using T568B standard, but not necessary • Proficient in basic computer skills (MS Word, Excel, and Outlook required) • Ability to perform basic administrative tasks (daily status report, close-out documents, timekeeping, expense reporting) in a timely manner • Be willing to work more than 40 hours/week • Be able to work after normal duty hours depending on customer requirements • Be able to work in areas with drafts, loud noise, temperature variation/high heat, confined (crawl) spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds (without assistance) with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position • Work during inclement weather or other adverse conditions Additional desired experience and skills: • Experience with Genetec software, including its various modules and functions • A current OSHA certification • A current BISCI certification • A current US passport • An Active DoD Secret Level Security Clearance If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! • ties may be assigned. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan that includes counseling conditions • Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Hardware installation and troubleshooting
Server equipment setup and configuration
Cable management and termination (Cat 6)
Technical drawing reading
Customer training and support
Team leadership and mentoring
Verified Source
Posted 2 months ago
Serco North America

Temporary Onsite Part-time Executive Assistant - (Herndon, VA)

Serco North AmericaAnywhereFull-time
View Job
Compensation$50K - 70K a year

Provide high-level administrative support to senior leadership including calendar and travel management, correspondence, event coordination, and acting as liaison with internal and external stakeholders. | Requires 5+ years senior-level Executive Assistant experience, excellent organizational and communication skills, ability to work onsite full-time in Herndon, VA, and proficiency in Microsoft Office. | Position Description Looking for a place you can make an impact in a fast-paced and dynamic professional environment? Discover your place in our world with this high visibility opportunity providing direct support to the Senior Leadership Team. In this role, you will collaborate with a dynamic team of Executives, leaders, and professionals focused on the future. The perfect candidate is someone who demonstrates confidentiality, tact, and diplomacy, alongside the ability to manage multiple priorities. Position is located in Herndon, VA at our corporate headquarters and reports to the Manager, Administrative Services/EA to CEO. This position is temporary/part-time and requires support to be on-site 5 days a week in Herndon, VA. The Executive Assistant to the Senior Leadership Team (SLT) provides high-level administrative support to executive leaders, ensuring efficient day-to-day operations. This role requires exceptional organizational skills, discretion, and professionalism in handling confidential information. The Executive Assistant will manage schedules, coordinate meetings, prepare reports, and serve as a key point of contact between leadership and internal/external stakeholders. In this role, you will: Executive Support: • Calendar & Schedule Management: Proactively manage and organize executive calendars, coordinating meetings across multiple time zones, and ensuring optimal time allocation. Anticipate executive needs by clarifying meeting details, resolving conflicts, accommodating last-minute changes, preparing agendas, and coordinating logistics for both virtual and in-person meetings. • Travel Coordination: Strategically manage all aspects of domestic and international travel logistics, ensuring efficient itineraries and the best use of the executive’s time, while troubleshooting issues as they arise. • Expense & Documentation Management: Prepare and manage expense reports, maintaining accuracy and ensuring timely resolution of discrepancies. • Correspondence: Prepare, proofread, and edit correspondence, reports, and presentations with accuracy and professionalism. Disseminate internal communications on behalf of the Senior Leadership Team. • Task Management: Track deadlines, manage multiple priorities, and ensure timely completion of tasks. Meeting & Event Coordination: • Plan, organize, and support leadership conferences, department offsites, town halls, workshops, and other major events. • Organize and coordinate SLT meetings, including agenda preparation, note-taking, and follow-ups. Communication & Stakeholder Management: • Professionalism & Discretion: As a key liaison on behalf of the leadership team, this position demands a high-level of professionalism, tact, and diplomacy when interacting with both internal and external stakeholders, including C-suite executives and Board of Directors. • Confidentiality & Discretion: Handle sensitive executive information with strict confidentiality, always maintaining discretion. • Collaboration & Communication: Build strong relationships with all levels of the organization, including senior leadership, internal teams, external partners, and customers, fostering a positive and collaborative working environment. • Prioritization & Project Management: Independently manage and prioritize a wide variety of tasks, including special projects, based on organizational needs and leadership priorities. Demonstrate the ability to pivot as priorities shift. • Liaison: Serve as the primary point of contact between senior leadership and internal/external stakeholders. Handle and prioritize incoming calls, emails, and correspondence to ensure timely responses to critical matters. Qualifications To be successful in this role, you will have: • A High School diploma • 5 years of experience as an Executive Assistant, in a senior-level role within a corporate environment. • The ability to be onsite 5 days a week in Herndon, VA. • Experience supporting up to 7 people in the following: • Calendar management • Event support • Ordering lunches • Demonstrated ability to work independently and take initiative with a high-level of attention to detail. • Excellent written and verbal communication skills with strong decision-making, problem-solving, and prioritization abilities. • Maintain composure and reliability under pressure and tight deadlines. • Proactively engage in critical problem-solving with an ability to diagnose and resolve complex issues effectively with little supervision. • Exceptional organizational and time-management skills. • High proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools. • Ability to work independently, handle multiple priorities, and adapt to changing demands. • Ability to travel as needed up to 10%. Discover your place in our world with this high visibility opportunity providing direct support to the Senior Leadership Team. Apply today for immediate consideration. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Executive Support
Calendar Management
Travel Coordination
Expense Management
Correspondence Preparation
Meeting & Event Coordination
Confidentiality
Stakeholder Communication
Microsoft Office Suite
Virtual Collaboration Tools
Verified Source
Posted 5 months ago
Serco North America

Market Researcher - Remote Opportunity

Serco North AmericaAnywhereFull-time
View Job
Compensation$64K - 104K a year

Conduct market research and analysis to support DoN SBIR/STTR Transition Program, prepare reports and marketing materials, and collaborate with business consultants. | Bachelor's degree, 2 years experience, ability to obtain DoD Secret clearance, US citizenship, proficiency in Microsoft Office, strong communication skills. | Position Description If you seek a rewarding, high profile and challenging position supporting projects, then Serco has a wonderful opportunity for you! As the Market Reseacher (Remote Opportunity), you will provide professional support services to the Office of Naval Research (ONR) in support of the DoN Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) Transition Program (STP). The mission of this program is to provide technology commercialization, transition, and professional business assistance through a structured program so that participating small businesses are in the best position to obtain Phase III funding and increase the transition of technologies as they mature to Technology Readiness Level (TRL) of approximately 5-7. In this role you will: • Locate, compile, and write cogent market research reports in the general area of technology and its application to Navy Programs of Record and consumer markets. • Work closely with the Business Consultants to analyze markets for each SBIR/STTR Phase II project of small businesses participating in the STP program. • Support preparation of marketing materials (quad charts, PowerPoint presentations), success story reviews, status reporting, meetings/events, and website content. Qualifications To be successful in this role, you will have: • Ability to obtain and maintain an active or current DoD Secret clearance. • Us Citizenship. • A Bachelor's degree. • 2 years of work experience. • Demonstrated capability to investigate potential markets for a product and prepare professional written reports that incorporate this research. • Proficiency in Microsoft Office suite. • Ability to communicate effectively orally and in writing. • Ability to work well independently and within a team environment. Additional desired experience and skills: • An active or current DoD Secret Clearance. • Master’s degree • Relevant work experience in Library Sciences. • Demonstrated experience in working with the Department of Defense and high-tech community in preparing market analyses. Take this opportunity to join a high-performing team, advance your career, and make a real difference. Join the Serco team today! Meet Your Recruiter! In compliance with state and local laws regarding pay transparency, the salary range for this role is $63,958.43 - $103,933.76; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Qualifications: To be successful in this role, you will have: • Ability to obtain and maintain an active or current DoD Secret clearance. • Us Citizenship. • A Bachelor's degree. • 2 years of work experience. • Demonstrated capability to investigate potential markets for a product and prepare professional written reports that incorporate this research. • Proficiency in Microsoft Office suite. • Ability to communicate effectively orally and in writing. • Ability to work well independently and within a team environment. Additional desired experience and skills: • An active or current DoD Secret Clearance. • Master’s degree • Relevant work experience in Library Sciences. • Demonstrated experience in working with the Department of Defense and high-tech community in preparing market analyses. Take this opportunity to join a high-performing team, advance your career, and make a real difference. Join the Serco team today! Meet Your Recruiter! In compliance with state and local laws regarding pay transparency, the salary range for this role is $63,958.43 - $103,933.76; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Education:UNAVAILABLEEmployment Type: FULL_TIME

Market research
Report writing
Microsoft Office proficiency
Quantitative research methodology
Data analysis
Communication skills
Verified Source
Posted 5 months ago
SN

Executive Program Analyst - Washington, DC

Serco North AmericaAnywhereFull-time
View Job
Compensation$Not specified

The Executive Program Analyst will provide direct programmatic support to a Flag Officer and SES leader, coordinating across Navy, DoD, and Congressional stakeholders. Key responsibilities include managing daily operations, preparing responses to inquiries, and developing executive-level briefings. | Candidates must have a Bachelor's Degree in a relevant field and at least 7 years of experience supporting senior government executives. An active DoD Secret clearance and strong communication skills are also required. | Position Description Serco-NA is seeking a highly experienced Executive Program Analyst to provide direct programmatic support to a Flag Officer (Admiral) and Senior Executive Service (SES) leader in the management and execution of a major Navy program. This individual will play a key role in coordinating across Navy, DoD, and Congressional stakeholders—supporting the leadership team in preparing timely and accurate responses to high-visibility inquiries, reports, and taskers. The position requires exceptional organizational, analytical, and communication skills to manage sensitive information, track leadership priorities, and ensure the efficient execution of daily operations in a complex and dynamic environment. Key Responsibilities Executive Support: Serve as the primary coordinator for day-to-day operations, ensuring the Admiral and SES are informed, prepared, and supported for all engagements and meetings. Program Coordination: Track, manage, and drive completion of leadership priorities, taskers, and deliverables across multiple functional areas. Congressional & Pentagon Liaison: Coordinate and prepare responses to Congressional, OSD, and Pentagon taskers, inquiries, and reports. Support leadership in preparing testimony, briefing materials, and correspondence for Congressional engagements and hearings. Leadership Engagement: Develop and coordinate executive-level briefings, decision papers, and strategic communications. Meeting Management: Plan, schedule, and support senior-level meetings, including agenda development, read-aheads, and action item tracking. Information Management: Review and synthesize inputs from multiple commands into concise summaries, talking points, and decision-ready materials. Stakeholder Coordination: Serve as a central communication node between Navy headquarters, fleet organizations, and external agencies. Strategic Planning: Assist in the development and monitoring of strategic objectives, milestones, and performance indicators. Administrative Oversight: Manage calendars, correspondence, and travel with precision, discretion, and attention to detail Why Serco? At Serco, you’ll support mission-critical programs that directly impact Fleet readiness, sustainment, and national security. This position provides a unique opportunity to work alongside senior Navy leadership and contribute to decisions that shape the future of the Navy’s operational and strategic success. Qualifications Required: Bachelor’s Degree in Business Administration, Political Science, Public Policy, Management, or related field (or equivalent professional experience). 7+ years of experience providing direct support to Flag Officers, SES, or senior government executives. Demonstrated experience with Congressional liaison functions, including preparing and coordinating responses to Congressional and Pentagon taskers. Active DoD Secret clearance (must be current). Strong written and verbal communication skills, with demonstrated ability to draft polished executive correspondence, talking points, and briefing materials. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and DoD correspondence systems. Strong organizational and prioritization skills, with the ability to manage competing priorities under tight deadlines. Desired: Experience within Navy or DoD headquarters, program offices, or legislative affairs organizations. Familiarity with Navy correspondence routing and senior-level coordination processes. Understanding of Navy organizational structures, acquisition processes, and readiness programs. Attributes for Success Exceptional professionalism and discretion when engaging with senior leaders and external stakeholders. Strong sense of initiative—anticipates leadership needs and proactively identifies solutions. Excellent interpersonal and communication skills; adept at navigating complex stakeholder environments. Highly detail-oriented with a commitment to accuracy, accountability, and mission success. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Organizational Skills
Analytical Skills
Communication Skills
Program Coordination
Congressional Liaison
Meeting Management
Information Management
Stakeholder Coordination
Strategic Planning
Administrative Oversight
Detail-Oriented
Initiative
Interpersonal Skills
Discretion
Microsoft Office Suite
Navy Correspondence
Direct Apply
Posted 5 months ago
Serco North America

Experienced Infrastructure Engineer - (100% Remote)

Serco North AmericaAnywhereFull-time
View Job
Compensation$85K - 142K a year

Design, build, and maintain scalable, reliable, and secure platform infrastructure with automation and observability. | 4+ years in platform engineering or DevOps, cloud platform expertise, scripting skills, container orchestration knowledge, and security compliance. | Position Description We are looking for an experienced Experienced Infrastructure Engineer to design, build, and maintain the foundational infrastructure that supports our applications and services. This role is ideal for someone who thrives in a fast-paced environment and is passionate about automation, scalability, and reliability. You will work closely with development, DevOps, and security teams to ensure our platforms are robust, efficient, and secure. In this role you will: • Design and implement scalable, reliable, and secure platform infrastructure. • Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, Pulumi, or CloudFormation. • Build and manage CI/CD pipelines to streamline application deployment and operations. • Monitor system performance, availability, and capacity, and proactively address issues. • Collaborate with software engineers to optimize application performance and deployment. • Implement observability solutions including logging, metrics, and tracing. • Ensure compliance with security and operational standards across environments. • Drive automation of manual processes to improve efficiency and reduce risk. GET TO KNOW YOUR RECRUITER! Qualifications To be successful in this role, you will have: • U.S. Citizenship required • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience • Minimum 4 years of experience in platform engineering, DevOps, or infrastructure roles • Or a High School Diploma/GED with minimum 7 years of experience in DevOps, Security Engineering, or related • Strong experience with cloud platforms (AWS, Azure, or GCP) • Proficiency in scripting and automation (e.g., Python, Bash, Go) • Deep understanding of containerization and orchestration (Docker, Kubernetes) • Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, Datadog) • Familiarity with networking, security, and system administration best practices Additional desired experience and skills: • Experience with service mesh technologies (e.g., Istio, Linkerd) • Knowledge of GitOps practices and tools (e.g., ArgoCD, Flux) • Certifications such as Certified Cloud Native Platform Engineering Associate (CNPA), Certified Kubernetes Administrator (CKA), or similar If you are interested in supporting and working with a passionate Serco team then submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with state and local laws regarding pay transparency, the salary range for this role is $85,032.41 to $141,720.69; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Infrastructure as Code (Terraform, Pulumi, CloudFormation)
CI/CD pipelines
Cloud platforms (AWS, Azure, GCP)
Python scripting and automation
Containerization and orchestration (Docker, Kubernetes)
Monitoring and observability tools (Prometheus, Grafana, ELK, Datadog)
Networking and security best practices
Verified Source
Posted 5 months ago
SN

Traffic Management Center (TMC) Program Manager - Austin, TX

Serco North AmericaAnywhereFull-time
View Job
Compensation$70K - 100K a year

Lead day-to-day TMC operations, manage and evaluate shift supervisors, develop schedules and SOPs, maintain compliance with SLAs, and foster relationships with partner agencies. | High school diploma or equivalent, 3 years recent project management experience in TMC or emergency dispatch, leadership skills in high-pressure environments, and ability to manage performance and communication with partner agencies. | Position Description Join Serco as a Traffic Management Center Program Manager in Austin, Texas! Serco is looking for an experienced candidate who has extensive knowledge of TMC Operations to lead a team in Austin, Texas. You will lead a team that works closely with state employees, local law enforcement and other first responders daily. As the Program Manager you will provide firsthand knowledge of project management and TMC operations best practices throughout the duration of the project to ensure success. As a TMC Program Manager, you can expect to: Be responsible for the overall day-to-day operation of the service in accordance with the requirements of the contract. Be a permanent staff employee and shall serve as the primary point of contact for TxDOT. Serve as a shift supervisor on the TMC floor for up to four hours per day, when the shift supervisor fails to arrive at work and a replacement is being obtained. Provide relief of the shift supervisor to allow for breaks and meals. Be responsible for developing, updating, and meeting SOPs and SLAs. Ensure all reports are accurate and are provided when requested. Work at the TxDOT CTECC, either on the TMC floor or in an office within proximity to the TMC floor. Manage and evaluate shift supervisors. Develop and manage TMC shift schedules. Compile deliverables. Develop and foster long-term relationships with TIM partner agencies. Audit and evaluate shift supervisors and TMC operators as required. Recommend upgrades and enhancements to ITS hardware and software to further TMC goals. Have budgetary responsibilities. Conduct cost management through continual cost control and review. Provide expertise to customer to ensure resolution of issues. Manage a team of 15 or more employees. Qualifications To be successful in this role you will have: Must have previous experience managing TMC or emergency dispatch. High school diploma or equivalent Three years’ experience within the last seven years in project management for similar practices The knowledge and skills to lead co-workers and make sound decisions while working in a high-paced and high-pressure environment. Capability and experience in recruiting, mentoring, and evaluating TMC operations or similar personnel. The ability to address conduct and performance issues Be fluent in English with the ability to receive, give and understand written and oral instructions. Excellent oral and written communication skills, and the ability to communicate with partner agencies Experience reporting and managing performance according to Service Level Agreement (SLA) standards, Key Performance Indicators (KPIs), and similar metrics in a TMC or like environment. Additional desired experience and skills: Fluent Spanish with the ability to receive, give and understand written and oral instructions. This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. If you are interested in supporting this mission and making the roadways safer for the travelling public, submit your application now for consideration. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Traffic Management Center (TMC) Operations
Project Management
Team Leadership
SOP and SLA Development
Shift Scheduling
Budget and Cost Management
Stakeholder Communication
Performance Reporting
Emergency Dispatch Management
Direct Apply
Posted 5 months ago
SN

Navy Missile Production Analyst - (Arlington, VA)

Serco North AmericaAnywhereFull-time
View Job
Compensation$87K - 141K a year

The Navy Missile Production Analyst will provide technical expertise in managing production material and processes for missile systems. Responsibilities include supporting missile production, assisting in risk mitigation, and coordinating with various teams to meet production requirements. | Candidates must have an active DoD Secret security clearance and U.S. citizenship, along with a Bachelor's degree and relevant experience in defense acquisition or naval weapon systems. Advanced proficiency in Microsoft Office and excellent communication skills are also required. | Position Description If you love high profile and challenging projects supporting the US Navy - Serco has a great opportunity for you! This opportunity will allow you to take a leadership role in supporting U.S. Navy Weapon System production for our ships and sailors. Join an integrated government-industry team as a Navy Missile Production Analyst in Arlington, VA to provide technical expertise to management of production material and processes for high tech systems. Use your expertise and collaborative skills to positively impact our national defense and make a difference in support of the world's greatest Navy. Serco provides technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of surface ship missile systems. This mid-to-senior-level position has aspects of defense acquisition production management, systems engineering, and other related skills. This position is contingent upon your ability to maintain and transfer your DoD Secret level Clearance In this role you will: Provide support in the areas of Missile production, systems engineering and finance. Maintain cognizance over missile production issues, risks, materials, and processes. Assist the Production Director in maintaining technical oversight over missile production. Assist in formulation of risk mitigations and identify potential gaps and shortfalls in meeting production requirements. Coordinate with acquisition and financial team to assist with the preparation of budget documents, congressional briefing material, and adjudicating budget marks. Coordinate with Assistant Program Managers in preparation and maintenance of missile spend-plans to include forecasted work requirements to support source-funding requirements. Work with the missile OEM to understand technical and budget issues impacting missile production; coordinate with various support activities to meeting production requirements and tasking; analyze requirements, acquisition plans, and system descriptions to develop evaluations, plans & procedures, support data collection and analysis, and report status and results; understand System Engineering concepts, acquisition lifecycle framework, and technical review processes. Support missile Test & Evaluation activities including requirements analysis, test scenario development, test resource planning, test planning and execution, and post-test performance assessment analysis working with the program office, OEM, Navy labs and Field Activities, and the internal program office test team. Support and coordinate program office efforts related to integration of new production missiles into new and existing ship classes and combat systems. Provide meeting support such as developing agendas, slides, and meeting minutes for production meetings; assist with technical and acquisition documentation and/or briefing development, review, and comment adjudication. Use Microsoft Office skills (specifically PowerPoint, Excel, and Word), and is willing to learn other programs as needed. Perform other duties as assigned. GET TO KNOW YOUR RECRUITER! Qualifications To be successful in this role, you will have: An active DoD Secret security clearance U.S Citizenship required A Bachelors Degree with a minimum of 5 years of experience in Defense Acquisition, Naval Weapon Systems, Acquisition program office, or related industry experience Or a Masters Degree with minimum 3 years of experience in Defense Acquisition, Naval Weapon Systems, Acquisition program office, or related industry experience Excellent organizational, internal team communication, presentation, and interpersonal skills Advanced proficiency in Microsoft Office suite programs, MS Word, Excel, PowerPoint and MS Project Experience with MS Office 365 collaborative tools such as SharePoint and Teams, and familiarity with data visualization tools Ability to travel 25% Additional desired experience and skills: A Bachelor's degree in a technical or STEM discipline desired TS Clearance eligibility or a prior TS Clearance is desired Experience in Naval missile systems desired Experience in Naval System production desired If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career. In compliance with state and local laws regarding pay transparency, the salary range for this role is $86,539.03 to $140,624.86; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Defense Acquisition
Naval Weapon Systems
Systems Engineering
Technical Oversight
Risk Mitigation
Budget Preparation
Data Analysis
Test Planning
Microsoft Office
Collaboration Tools
Interpersonal Skills
Presentation Skills
Organizational Skills
Technical Documentation
Acquisition Lifecycle
Missile Production
Direct Apply
Posted 5 months ago
Serco North America

Senior Program Analyst, Program Integrator, F-35 Directorate of Acquisition & Affordability (DA&A) (Hybrid Telework)

Serco North AmericaAnywhereFull-time
View Job
Compensation$120K - 160K a year

Provide program management integration and coordination support for the F-35 Joint Program Office, including managing tasking flow, risk mitigation, communication with leadership and stakeholders, and supporting acquisition lifecycle activities. | Requires active Secret clearance, master’s degree or equivalent experience, 6+ years program analysis/planning including 3+ years on a Major Defense Acquisition Program, knowledge of DoD acquisition policies and FAR, and strong communication and coordination skills. | Position Description Serco is excited to continue our support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment. This position is contingent upon your ability to maintain/transfer your DoD Secret clearance. Our Senior Program Analyst, Chief of Staff Integrator position is located in Crystal City, Arlington, VA, and provides Chief of Staff Integrator direct support to the Chief of Staff, Directorate of Acquisition and Affordability (DA&A) within the F-35 Joint Program Office. Our Program Analyst will review and evaluate business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May provide consultation on complex projects and is the top level contributor/specialist. May lead and direct the work of others. A wide degree of creativity and latitude is expected. The Integrator will attend Program level briefings and meetings internally and externally as directed by the Director, Deputy Director, and Chief of Staff of DA&A as their designated representative. The Integrator shall ensure detailed feedback is provided to each as well as passing along tasking given during the briefing or meeting. When the Integrator cannot resolve an issue, the Integrator will develop and recommend courses of action to the Chief of Staff and other Program Management Office (PMO) leadership, DA&A that will satisfy the Enterprise’s critical objectives and priorities. Develop and prepare a variety of correspondence and other documentation (i.e., formal letters, position papers, reports, staff studies, staff summary packages, briefings, charts, bullet background papers, etc.) as tasked by the PMO leadership. This is a Hybrid/Telework position. You will be part of a dynamic team of F-35 JPO Program Managers and Analysts who works closely with the customer and other key F-35 National Security and Allied stakeholders to deliver quality F-35 systems. In this role, you will: • Execution Integration/Management Duties: • Ensures tasking, actions and direction flow from the DA&A workflow to appropriate individuals and organizations, with an understanding of priorities, tone, and intent. • Cognizant that Director, Deputy Director, Chief of Staff, and Staff of DA&A must closely align and function in direct support of DA&A and that these positions in particular require mutually supportive coordination of combined effort, and therefore must work to affect such interdependent support and activity.  • Provide Program Status Updates to DA&A Leadership Team, Services, Partners, and F-35 Governance Forums. • Understand, report, and mitigate weapon’s program risks. • Promulgates assigns or arranges for management control techniques and procedures to provide accurate and comprehensive information concerning the status and progress of assigned programs. • Synthesizes critical management issues, documentation, and relevant information to support program reviews. • Continuous Improvement and Cost Savings/Affordability Initiatives Duties: • Formulate and develop innovative support concepts which minimize cost while maintaining aircraft availability. • Communication Duties: • Communicate and thereby represents DA&A, both internally and externally. All actions are performed with the clear and fundamental understanding that these actions are in primary support of the Director, Deputy Director, Chief of Staff, and Staff of DA&A. • Assist in the coordination and delivery of information and capabilities briefing for the program reviews and presentations. • Develop presentations on program status, accomplishments, and progress to all levels of DoD, JPO Governance Forums, and industry. • Integration Duties: • Interfaces with every DA&A lead/direct report internally as well as directly with the senior staff personnel of offices internal to DA&A, and also with industry.  This interaction is most often a coordinating and collaboration function and not a direct report relationship – the critical purpose of this position is “enabling”, “coordinating” and “maximizing” the actions of others to integrate across organization operations and enhance the ability of DA&A to conduct analysis and make informed decisions impacting directly on the program. These decisions will have significant development, operational and programmatic impacts for the entire life cycle of the program. • Integration between with DA&A and other JPO functionals (e.g. Security, OSI/PJ) branch teams and DA&A Senior Staff and Functionals. • Represent the Program at meetings, conferences and workshops. • Monitor and track status on PMO and JPO Governance Action Items. • Assures that all planning is fully integrated with the overall program Team effort and that of other participating services, agencies, and countries when involved. • Get to know your recruiter: Qualifications To be successful in this role, you will have: • Active Secret Clearance. • Master’s Degree in Business Management or related discipline. • Or a Bachelor’s degree plus 4 years of program analysis and planning experience (14 years total). • Experience in program management, technical or business analysis discipline, in weapon systems acquisition and life cycle management. • A minimum of six (6) years out of ten (10) recent work experience related to analysis and planning. • At least three (3) years in support of a Major Defense Acquisition Program (MDAP). • Knowledge of the principles, policies, and practices of system acquisition to plan, organize, and coordinate critical aspects of the development, production, deployment, and sustainment of systems, subsystems, and equipment. • Knowledge of the FAR for the development of contracts and contract modifications required for the acquisition of logistics supportability products. • Demonstrated experience in the program/project status, schedules, and DoD reporting. • Demonstrated knowledge of Service and OSD policy and documentation related to PPBE, life- cycle management of military acquisition programs (as specified in the DoD 5000 series), to include DoD Instruction (DoDI) 5000.2, DoD Directive (DODD) 5530.03, and the International Cooperation in Acquisition, Technology and Logistics (IC in AT&L) Handbook. • Up to 10% Travel. Addtional Desired Skill: • Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint. • Adept at organizing work efficiently, adapt quickly to new tasks, and keeping projects on track in a dynamic environment. • Ability to balance multiple priorities, managing shifting deadlines, and maintaining productivity under pressure. If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Program Management
Strategic Sourcing
Supply Chain Transformation
Integration Management
Cost Reduction
Risk Analysis
DoD Acquisition Lifecycle
Stakeholder Communication
Project Management Office (PMO)
Microsoft Office Suite
Verified Source
Posted 5 months ago
SN

Program Control Analyst - Patuxent River, MD

Serco North AmericaAnywhereFull-time
View Job
Compensation$114K - 191K a year

The Program Control Analyst will analyze and develop schedules, evaluate alternatives, and participate in risk analysis. They will also support cost analysis and create performance execution reviews highlighting execution issues. | Candidates must have U.S. citizenship, an active DoD Top Secret Security Clearance, and a Bachelor's degree with at least two years of scheduling experience. Familiarity with the DoD acquisition lifecycle and scheduling tools is also required. | Position Description If you are looking for a rewarding and in-demand position that leverages your experience as an acquisition professional across a variety of dynamic programs while working with highly skilled peers, consider joining Serco as a Program Control Analyst. Located at our offices near Patuxent River, MD, this position will primarily support local efforts, but brings opportunities to work on programs from across the company providing support in the areas of master scheduling, earned value management, and program control. Full-Time or Part-Time schedules available for qualified applicants. Advanced training may be offered to candidates with strong USAF or FMS acquisition experience who demonstrate applicable skills. This position is contingent upon your ability to maintain/transfer an active DoD Top-Secret security clearance with with SCI eligibility. In this role you will: Analyze and/or develop and maintain individual or integrated schedules in accordance with documented standards Evaluate/contrast alternative schedules and present to others Participate in risk analysis and reflect impacts and mitigations in schedules Support cost analysis by providing the time and duration of activities Perform/present critical and driving path analysis and products of your own and other schedules Perform trend analysis Create Performance Execution Reviews using Integrated Program Management Report (IMPR) and Integrated Program Management Data and Analysis Report (IMPDAR) data highlighting execution issues and downstream consequences in both the IMS and the potential cost impacts You may also be asked to: Develop the Integrated Master Plan Support an Integrated Baseline Review and Baseline Implementation Process Develop the EVM Baseline Perform a Schedule Risk Analysis (SRA) Perform a Schedule Health Assessment (SHA) Meet your Recruiter: Qualifications To be successful in this role, you will have: A U.S. Citizenship An active DoD Top Secret Security Clearance with SCI eligibility A Bachelor’s degree and Two (2) or more years of scheduling experience in DoD or similar industry environment An understanding of the DoD environment acquisition lifecycle, activities, timeline, best practices, policies, dependencies, and interrelationships associated with DoDI 5000.02 To be highly self-motivated, creative and able to flourish in a dynamic work environment A working knowledge of schedule tools such as MS Project, Primavera, or Open Plan Familiarity with risk analysis and relationship to schedule estimation Experience in conducting or participating in SHAs and SRAs To be able to travel 25% (if required/preference) Desired skills include: Four (4) or more years of scheduling experience Experience using Deltek Open Plan, MS Project, Milestone Pro Experience maintaining integrated master schedules in a DOD program office If you are interested in supporting and working with our passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with local laws regarding pay transparency, the salary range for this role is $114,375.67 to $190,626.12; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Scheduling
DoD Environment
Risk Analysis
Earned Value Management
Cost Analysis
MS Project
Primavera
Open Plan
Integrated Master Plan
Schedule Risk Analysis
Schedule Health Assessment
Trend Analysis
Performance Execution Reviews
Acquisition Lifecycle
Dynamic Work Environment
Self-Motivated
Direct Apply
Posted 5 months ago
SN

Senior Software Engineer - (100% Remote)

Serco North AmericaAnywhereFull-time
View Job
Compensation$122K - 211K a year

Design, develop, and modify software primarily in Java and Python for advanced AI/ML defense systems while collaborating with stakeholders and participating in agile processes. | Must have 8+ years experience, strong Java skills, U.S. citizenship with ability to obtain DoD Secret clearance, excellent communication, and leadership capabilities. | Position Description Serco, Inc. is a leading federal government provider committed to delivering cutting-edge solutions for national and defense security. Our Advanced Technology Group (ATG) is at the forefront of innovation, driving the development of advanced AI/ML products that empower our nation's defense capabilities. We are seeking a highly skilled and Senior Software Engineer to join our team and play a pivotal role in developing our critical systems - (100% Remote). As a Senior Software Engineer on our ATG team, you will be a part of a dynamic team that develops the technologies that form the foundation for a new generation of digital warfighting tools. Our rapidly growing team develops a wide range of machine learning (ML) and artificial intelligence (AI) capabilities addressing our customer’s challenges in the areas of Natural Language Processing (NLP), Computer Vision, Data Fusion, Automation, and Operational AI for Command and Control. Bring your expertise and collaborative skills to make an impact toward keeping our military always one generation ahead of our adversaries. This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance. In this role, you will: Software Engineering: Collaborate with co-workers, leadership, and clients to understand client problems, identify solutions, and demonstrate software solutions. Interface with customers to define requirements and communicate them to the development team Design, develop and modify software written in primarily Java and Python Participate in internal and client-defined agile software development processes Ensure software complies with customer requirements. Write technical software documentation and explain software design and implementation to co-workers, clients, and partners. Collaboration and Communication: Effectively communicate design concepts and rationale to stakeholders at all levels. Work closely with engineering and development teams to ensure design implementation meets specifications. Participate in agile development processes and contribute to sprint planning and reviews. Present design concepts and prototypes to internal and external stakeholders. Benefits: Competitive salary and benefits package. Opportunity to work on cutting-edge technologies that support national and defense security. Collaborative and supportive work environment. Professional development and growth opportunities. GET TO KNOW YOUR RECRUITER! https://serco.kzoplatform.com/player/medium/3029300863907665792?embed=true&layout=fullscreen&overlay=false&auth=public Qualifications To be successful in this role, you will have: Must be a U.S. Citizen Ability to obtain and maintain a DoD Secret security clearance Bachelor’s degree or Masters degree in Computer Science, Engineering, Mathematics, or related discipline from an accredited university Minimum 8 years of relevant experience Strong leadership skills to effectively lead project development Expert knowledge of Java Excellent verbal and written communication skills The ability to travel up to 10% Additional desired experience and skills: Proficient in Python Experience contributing to production-grade software Experience with DoD information systems, use cases, and development practices Experience writing software that interacts with databases and a working knowledge of database internals Experience with Java EE application development and related standards (JAX-RS, CDI, Config, Servlet) or similar frameworks Working knowledge of web standards, common protocols (e.g., TCP/IP, HTTP, TLS), and common data format standards (e.g., XML, JSON) Experience writing software that integrates with authentication, authorization, and single-sign-on technologies Experience with software containerization and container orchestration technologies Working knowledge of secure software development practices and common weaknesses Working knowledge of Git and bug tracking tools such as JIRA Advanced knowledge of Linux including development and hardening of system services If you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with state and local laws regarding pay transparency, the salary range for this role is $121,744.58 to $210,984.64; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Java
Python
Agile development
Software documentation
Communication
DoD security clearance
Database integration
Containerization
Linux system development
Direct Apply
Posted 5 months ago
Serco North America

Project Manager - (San Diego, CA)

Serco North AmericaChula Vista, CAFull-time
View Job
Compensation$96K - 191K a year

Lead and manage complex DoD programs, develop integrated plans and budgets, liaise with government stakeholders, track performance, mitigate risks, and provide leadership to cross-functional teams. | Must have PMP/DAWIA Level III certification, 6+ years program/project management experience, 6-10 years supervising staff, U.S. citizenship, ability to obtain DoD Secret clearance, and understanding of DoD acquisition and compliance. | Position Description Serco is hiring a Project Manager to be part of a dynamic team supporting Department of Defense (DoD) programs in San Diego, CA. The ideal candidate has supported program execution across technical, operational, and compliance domains, understands DoD environments, and brings lessons learned from complex challenges, including failed or delayed initiatives. You will lead integrated teams, drive delivery, and guide stakeholders through programmatic complexity with resilience and insight. This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance In this role you will: • Lead and manage complex, multi-disciplinary programs that support DoD clients and contract deliverables. • Develop and maintain integrated program plans, schedules, and budgets that align with DoD acquisition and performance requirements. • Serve as a key liaison between internal teams and government stakeholders, ensuring alignment with mission goals and compliance standards. • Support all phases of the program lifecycle, including planning, execution, performance tracking, reporting, and closeout. • Identify risks and apply experience from past program support challenges, including exposure to underperforming or failed efforts. • Implement lessons learned to improve program efficiency, reduce risk, and enhance future performance. • Ensure all documentation meets DoD and organizational standards, including status reports, risk management plans, and milestone tracking. • Provide leadership and guidance to cross-functional teams and help translate technical requirements into program execution strategies. GET TO KNOW YOUR RECRUITER! Qualifications To be successful in this role, you will have: • Ability to obtain and maintain a DoD Secret security clearance • U.S Citizenship required • PMP/DAWIA LEVEL III Certification • A Bachelors Degree • Or a High School diploma/GED with minimum 10 years of program or project management experience • Minimum 6 years of program or project management experience • Minimum 6-10 direct years of experience supervising employees • Assigns work to subordinates based on employee’s capabilities, priorities, and difficulty • Develops performance standards and evaluates employee performance • Provides technical and administrative oversight, advice and instruction • Interviews with candidates and recommendations for hiring, promotions, etc. • Hears and resolves employee complaints, referring to serious complaints lacking resolution to higher level supervision • Takes disciplinary measures such as warnings and reprimands and recommends more serious disciplinary measures to higher supervision • Identifies and arranges for employee developmental and training requirements • Solid understanding and support of DoD structures & acquisition processes • Experience contributing to or supporting programs that encountered delivery, performance, or compliance challenges—and the ability to articulate key takeaways and adjustments made • Demonstrated resilience and stress management • Complex problem solving • Strong interpersonal skills • Demonstrated Critical and analytical thinking • Ability to travel 25% (CONUS & OCONUS) • Ability to obtain and maintain a valid U.S Passport Additional desired experience and skills: • Active DoD Secret security clearance • Prior experience supporting DoD initiatives under FAR/DFARS compliance • Familiarity with Agile, hybrid, and Waterfall project management frameworks • Understanding risk management, change control, and stakeholder communication best practices Apply today to discover your place in our world! In compliance with state and local laws regarding pay transparency, the salary range for this role is $95,604.60 to $191,209.20; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Qualifications: To be successful in this role, you will have: • Ability to obtain and maintain a DoD Secret security clearance • U.S Citizenship required • PMP/DAWIA LEVEL III Certification • A Bachelors Degree • Or a High School diploma/GED with minimum 10 years of program or project management experience • Minimum 6 years of program or project management experience • Minimum 6-10 direct years of experience supervising employees • Assigns work to subordinates based on employee’s capabilities, priorities, and difficulty • Develops performance standards and evaluates employee performance • Provides technical and administrative oversight, advice and instruction • Interviews with candidates and recommendations for hiring, promotions, etc. • Hears and resolves employee complaints, referring to serious complaints lacking resolution to higher level supervision • Takes disciplinary measures such as warnings and reprimands and recommends more serious disciplinary measures to higher supervision • Identifies and arranges for employee developmental and training requirements • Solid understanding and support of DoD structures & acquisition processes • Experience contributing to or supporting programs that encountered delivery, performance, or compliance challenges—and the ability to articulate key takeaways and adjustments made • Demonstrated resilience and stress management • Complex problem solving • Strong interpersonal skills • Demonstrated Critical and analytical thinking • Ability to travel 25% (CONUS & OCONUS) • Ability to obtain and maintain a valid U.S Passport Additional desired experience and skills: • Active DoD Secret security clearance • Prior experience supporting DoD initiatives under FAR/DFARS compliance • Familiarity with Agile, hybrid, and Waterfall project management frameworks • Understanding risk management, change control, and stakeholder communication best practices Apply today to discover your place in our world! In compliance with state and local laws regarding pay transparency, the salary range for this role is $95,604.60 to $191,209.20; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Education:UNAVAILABLEEmployment Type: FULL_TIME

Project Management
Program Management
Agile & Scrum Methodologies
Risk Management
Stakeholder Engagement
DoD Acquisition Processes (desired but not confirmed)
Complex Problem Solving
Change Management
Technical Documentation
Salesforce, Microsoft Dynamics, AEM
Verified Source
Posted 6 months ago
Serco North America

Senior Enterprise Data Analyst, F-35 JPO (Hybrid Telework)

Serco North AmericaAnywhereFull-time
View Job
Compensation$110K - 140K a year

Provide program management and analysis support for the F-35 Joint Strike Fighter Program Office including quality assurance, configuration management, cost support, procurement metrics, and risk management. | Must have 14+ years professional experience including 10 years in analysis/planning, 3 years supporting a Major Defense Acquisition Program, active secret DoD clearance, and ability to work onsite in Crystal City, VA multiple days per week. | Position Description Serco is excited to continue to support to the F-35 Joint Strike Fighter Program Office. This contract provides program management support in support of the full acquisition life-cycle of the F-35 program, to include development, production, and sustainment. Our Senior Enterprise Data Analyst, located in Crystal City, Arlington, VA, supports the F-35 Directorate of Acquisition and Accountability (DA&A) in its role managing the Joint Program Office (JPO) functions as they relate to business operations, foreign compliance, process improvement, cost, requirements, and acquisition. Our Enterprise Data Analyst reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall F-35 program strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May provide consultation on complex projects and is the top level contributor/specialist. Leads and directs the work of others. A wide degree of creativity and latitude is expected. In this role you will; • Support DA&A in establishing, maintaining, and providing surveillance of the QMS Assist DA&A in staffing, training, equipping, and providing standardization for all personnel responsible for implementing and maintaining the JPO QMS supporting Program Management Office (PMO) quality oversight responsibilities Assist DA&A in developing and implementing quality assurance oversight processes procedures that assure appropriate program oversight of Defense Contract Management Agency (DCMA) quality assurance activities. • Configuration Management (CM) – support DA&A in the management and approval of configuration management/data management by the Joint Capability Requirements Board (JCRB) and Joint Capability Control Board (JCCB). • Cost support DA&A in providing the Enterprise Cost Estimate. • Assist DA&A in managing procurement and enterprise procurement metrics. • Assist DA&A in managing Government Property (GP) and Government Furnished Property. • Provide program management and analysis support in Financial Improvement Audit Readiness (FIAR), enterprise earned value, data rights strategy, Integrated Product (IP), and the POM or Performance Based Regulation (PBR) process. • Assist DA&A in Procurement Process and Product Management Team (PMT) management, small business contracting and management, scheduling (e.g., the Enterprise Integrated Master Schedule [IMS]), and enterprise risk management. • Assist DA&A in managing the PMO Integration Council (PIC). Get to know your recruiter: Qualifications To be successful in this role, you must have: • The ability to provide onsite support at the F-35 Joint Program Office (JPO) located in Crystal City, VA a minimum of 2-3 days per week, each week. Onsite days in the JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager. • Experience in program management, technical or business analysis discipline. • Master’s degree in related field, plus 10 years of professional experience, including 6 years professional experience related to analysis and planning. • or Bachelor’s degree in a related field, plus 14 years of professional experience, including 10 years of professional experience related to analysis and planning. • Three (3) years in support of a Major Defense Acquisition Program (MDAP). • Experience with Service and OSD forms related to PPBE, Military Interdepartmental Procurement Requests, Work Requests, Requisitions, Contract Data Requirements List, and DD-254 is required. • Demonstrated experience in the program/project status, earned value management and schedules. • Must have an active secret DOD clearance. • Up to 10% travel. Additional desired skills: • Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint • Experience in the Acquisition Management System (AMS) • Familiar with DoD 5010.12-M, Procedures for the Acquisition and Management of Technical Data. If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Program Management
Earned Value Management
Cost Estimation
Configuration Management
Defense Acquisition
Microsoft Office Suite
Data Analysis
Quality Assurance
Verified Source
Posted 6 months ago
SN

Staff Systems Engineer

Serco North AmericaAnywhereFull-time
View Job
Compensation$122K - 211K a year

The Staff Systems Engineer will design and manage all aspects of the solution lifecycle, focusing on transforming needs into architectural concepts. This role involves creating links between problems and solutions and developing system requirements for successful outcomes. | Candidates must have an active DoD Secret security clearance and a relevant degree, with significant experience in systems engineering and satellite communications. A minimum of 8 years of experience in formal engineering processes and knowledge of MILSATCOM and COMSATCOM systems is required. | Position Description Serco is looking for a Staff Systems Engineer, to join our team! The engineer will be working on designing and managing all aspects of the solution lifecycle, but particularly focus on early stages of transforming needs and opportunities into architectural concepts and solutions located in Orlando, FL. This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance Dependent on selected candidate; may consider full time teleworking In this role, you will: Create the link between problems and solutions and develop the system requirements to ensure successful solution results. Harness standard system engineering processes for the development of complex systems. Interface with a range of stakeholders from executives to detailed engineering disciplines. GET TO KNOW YOUR RECRUITER! Qualifications To be successful in this role, you will have: Active DoD Secret security clearance U.S Citizenship A Masters degree in Computer Science, Engineering, or related technical field (STEM degree required) Or a Bachelors degree in Computer Science, Engineering, or related technical field (STEM degree required) with a minimum 10 years of experience in the following listed below in lieu of Masters degree Minimum of 8 years of experience in the following; Experience working within formal engineering, development, integration, requirements analysis, and/or testing processes for the development of complex systems Experience working with satellite communications technology system architecture, interfaces, protocols, control, planning, equipment, concept of operation, troubleshooting, policies, and/or procedures Experience and proven track record of harnessing standard system engineering processes for the development of complex systems with familiarity with some of the following areas: architecture development, systems analysis, requirements and interface management, and Engineering Review Board representation over the total systems lifecycle.Excellent oral and written communications, targeted at a range of stakeholders from executives to detailed engineering disciplines Knowledge base of Wideband SATCOM Operational Management System (WSOMS) or other MILSATCOM enterprise-ground system architectures Knowledge base of commercial SATCOM systems and their supporting ground and management systems Knowledge of the MILSATCOM and COMSATCOM market space, including knowledge of industry partners, customers, vendors, products and currently deployed ground systems Familiarity with Space Force and SDA acquisition processes and priorities Understanding of different satellite orbits/missions and how each drives different aspects of ground systems performing planning, monitoring, data transfer/relay, and command/control Ability to articulate risks and opportunities presented by various space architectures to ground systems Ability to travel up to 10% Additional desired experience and skills: Understanding of current state-of-the-art in satellite communications, networking, cloud processing and AI/ML as well as where industry and the government are heading in these areas Ability to apply that understanding to positioning R&D, proposal, and shaping efforts to best position NG for future success Experience working with various standards bodies such as IEEE, 3GPP, and MIL-STDs Experience coordinating with Business Development and Capture Management teams transforming customer needs into winning solutions. Experience with proposal development Experience or familiarization with analysis of satellite events, troubleshooting anomalies, outages, interference, technical feasibility, interoperability Familiarization with DoD systems and subsystems (e.g. C2ISR platforms, SATCOM, data links) Familiarization with computer networking and cyber security principles and practices Knowledge of advanced satellite waveforms and modem operations Cross-domain technical experience including RF communications, space-to-ground communications, network engineering, and electrical/mechanical systems Understanding of radio frequency (RF) theory as it relates to communications (including satellite link performance parameters, link budgets and interference calculations) If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with state and local laws regarding pay transparency, the salary range for this role is $121,744.58 to $210,984.64; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Systems Engineering
Satellite Communications
Requirements Analysis
Engineering Review Board
Communication Skills
MILSATCOM
COMSATCOM
Space Force
Risk Assessment
Networking
Cyber Security
RF Communications
Cloud Processing
AI/ML
Proposal Development
Troubleshooting
Direct Apply
Posted 6 months ago
SN

Sr. Engineer - ISEA Support

Serco North AmericaAnywhereFull-time
View Job
Compensation$114K - 191K a year

Provide engineering oversight and sustainment support for autonomous maritime systems used by the US Navy, including maintenance planning, configuration management, and technical documentation. | Requires 8+ years experience or equivalent military experience, a Bachelor’s degree or high school diploma with experience, current DoD Secret clearance, valid US passport, and maritime operations knowledge. | Position Description Serco is looking for an experienced and enthusiastic team member to join a high-profile and challenging project supporting the US Navy. The USV ISEA Support Analyst will be serving on a dynamic team, supporting autonomous systems operations CONUS and OCONUS. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. This is a Full-Time position supporting Naval Sea Systems Command (NAVSEA) Ventura County Naval Base Port Hueneme. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in the geographic region onboard a fast-growing local team. You will be part of our Maritime Engineering, Technology and Sustainment (METS) team team that works closely with the customer and other Serco team members to deliver high technology systems. You will provide technical support for our customer as part of an integrated team. The In-Service Engineering Agent (ISEA) is responsible for overseeing the engineering support provided to systems and equipment that are in use by the Navy. This involves ensuring the systems function as designed, providing technical assistance, and managing the lifecycle support of these systems In this role, you will: Provide engineering oversight of maintenance and sustainment activities related to the HM&E systems for the operational USVs Assist the In-Service Design Integration Manager (DIM) for the USV fleet in support of the TWH as defined in the Engineering and Technical Authority Process (ETAP) 2.2.6. Effort includes the development and management of technical and logistics documentation for the vessels. Support the coordinating ISEA for all experimentation efforts to document and confirm impacts of experiment efforts on HM&E systems of the vessel. Support PMS 406 and TWH with Configuration Change Board (CCB) recommendations and reviews Provide engineering and sustainment planning input to Program Office for support and sustainment efforts relevant to future USVs. Ensures modifications to HM&E systems do not impact autonomy and C4 systems. Engage relevant system ISEA's for specific systems on the vessel as required. Additionally support PMS406 and USVDIV-1 with maintenance availability planning and oversight Identify system design changes and coordinate the effort for logistics products with the vessel builder as products become available Develop and/or review submitted ECPs and coordinate the reviews through CCB approval. Develop requirements with relevant SDM and TWHs for engineering changes on vessels and coordinate SME and vendor efforts to meet requirements. Evaluate payload TDPs for integration on the OUSVs Participate in program meetings as requested by the Program Office (PMS 406) for Quarterly Program Reviews (QPRs) and Integrated Product Support Meetings. Travel for participation in meetings; in addition will be available on an as required basis. Provide technical support as required to the fleet, Operations and Sustainment company and the Program Office to ensure fielded systems are operational. Coordinate with ABS surveyors to ensure vessels meet all requirements for ABS class designations. Qualifications To be successful in the role, you will need: Requires a Bachelor`s degree and 8+ years experience or High School diploma with 10+ years of related work experience and/ or applicable military experience. A current DoD active Secret clearance. A current valid U.S. passport is required. Experience in maritime operations to include unmanned surface vessels Able to work with minimum supervision under a variety of conditions. Minimum 25% travel CONUS/OCONUS Logistics experience in military and maritime maneuvers is preferred. If you are interested in supporting and working with our passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Meet Your Recruiter! In compliance with state and local laws regarding pay transparency, the salary for this role is $114,375.67 to $190,626.12 however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Maritime Operations
Engineering Support
Logistics Management
Configuration Management
Technical Documentation
Military Systems
System Sustainment
Direct Apply
Posted 6 months ago
SN

Senior Technical Writer - Advance Manufacturing

Serco North AmericaAnywhereFull-time
View Job
Compensation$94K - 156K a year

Translate complex technical information into clear, concise documents and presentations supporting advanced manufacturing and submarine acquisition programs for senior leadership and congressional stakeholders. | 5-7 years technical writing experience with complex documents, strong communication skills, ability to work independently, and preferably government or military experience with eligibility for Secret clearance. | Position Description If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors. Dixon Hicks, former submarine major command and commanding officer, https://www.linkedin.com/in/dixonhicks/, leads the Maritime Industrial Base (MIB) support for this high-performing contractor team supporting NAVSEA. This position will be filled 100% remotely as you work out of your home or travel to engage with industry. Prefer candidates in the Massachusetts area. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of COLUMBIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of VIRGINIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must be able to obtain a Secret clearance. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. The Maritime Industrial Base (MIB) supports the analysis and development of advanced manufacturing methods (industry 4.0, artificial intelligence, machine learning, additive manufacturing, non-destructive testing, etc.) associated with the maritime industrial base that supports the construction and sustainment of the submarine force as well as the overall navy military ecosystem. Serco-NA is seeking a motivated individual to assist the MIB Technology Director in the team’s efforts associated related to technical writing associated with Strategic Development and Communications. This individual will be able to take complex themes and technologies and present them in less complex form in the form of articles, slides, and a strategic road map amongst a host of other duties of similar nature. As a Technical Writer, you would be responsible for reviewing, assessing, and analyzing technical reports covering advanced manufacturing in collaboration with senior Serco and Navy staff to prepare timely written technical assessments and decision papers, letters, PowerPoint, and packages for official release. In this role, you will: Work with senior leaders to develop and execute communication strategies that promote MIB's advanced manufacturing mission and stakeholder alignment. The Technical Writer is responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. The Technical Writer is responsible for taking complex, technical information and translating it into an easily understandable format, per customer guidelines – translate technical information to clear, readable documents to be used by technical and non-technical personnel. Organize material and write descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology. Develop, write, and edit functional descriptions, specifications, special reports, or any other customer deliverables and documents. Meet with subject-matter experts to ensure specialized topics are appropriately addressed. Review and/or copyedit content developed by other members of the team. The Technical Writer will work closely with others to interpret engineering concepts, reports, and other data to ensure production of technical documentation that complies with customer requirements. Translate technical information into clear, readable documents to be used by technical and non-technical personnel. Organize material and write descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology. Develop, write, and edit functional descriptions, specifications, special reports, or any other customer deliverables and documents Coordinate briefings, read-aheads, and internal reports for senior leadership and congressional engagements. Provide senior-level briefings and progress updates to Navy leadership, including recommendations for targeted investments and risk mitigation actions. Build strategic narratives around Advance Technology. Work with the MIB team which is spread across the United States and is focused on workforce development/marketing, supply chain/sustainment, and technology developments. Drafts information papers in response to Congressional inquiries. Provide input to Report to Congress regarding MIB spend goals and associated return on investment. Qualifications To be sucessful in this role, you will need to have: This role will require an experienced communicator, preferably with Navy and government experience, who can operate with minimal direction, synthesize available information and build from existing content to develop strategic narratives, roadmaps and visual content. Bachelor of Science (BS) or Arts (BA) degree in writing, business, engineering, technical field, or related degree (master’s preferred). 5-7 years’ experience writing complete, complex technical documents, including organizing the document and working with internal and external personnel (e.g., agencies, customers) is required. Previous advanced manufacturing experience is a significant plus and preferred. Experience in preparing and delivering high-stakes presentations and briefings to senior stakeholders. Strong analytical, organizational, and project management skills with attention to detail and the ability to work independently. Previous military and/or mechanical aptitude/experience is preferred. Previous experience for the Department of Defense (DoD) is preferred. Intermediate level of proficiency with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint is required. Experience with Microsoft SharePoint preferred. Demonstrated excellence in verbal and written communication skills. Experience conducting research and ensuring use of proper technical terminology. Experience writing, reviewing, and editing requirements and specifications for Federal contracts is a plus Knowledge of Federal acquisition terms and concepts. Meticulous attention to detail and effective professional correspondence. Ability to work independently to create, track, and report on plans to complete multiple documents on the project in a timely fashion with minimal supervision. Must work well within a time sensitive environment - ability to work under tight deadlines. Ability to understand and succinctly summarize, communicate, and document technical issues. Knowledge and understanding of agency structure, organizations, programs, missions and functions sufficient to provide support in the planning, development and coordination of the management and administrative activities of the office. Proficient in preparing, selecting, organizing, and presenting information concisely. Ability to facilitate and coordinate efforts with key government and non-government stakeholders. Maritime Industrial Base background is a plus. Must be able to obtain and maintain a Secret Clearance. Approximately 10% travel. If you are interested in supporting and working with our military and sailors and a passionate Serco team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Meet Your Recruiter! In compliance with state and local laws regarding pay transparency, the salary range for this role is $93,535.65 to $155,892.76; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Technical Writing
Content Strategy
SEO
Health and Science Communication
Microsoft Word, Excel, PowerPoint
Project Management
Research and Analysis
Stakeholder Communication
Government and Military Communication (preferred)
Clearance Eligibility
Direct Apply
Posted 6 months ago
SN

Program Analyst (Senior-Level)

Serco North AmericaAnywhereFull-time
View Job
Compensation$Not specified

The Program Analyst will research and gather data to create an overview of Navy specifications and assist in developing briefs and reports. They will also support workforce development and manage technical documentation changes. | Candidates must have a Bachelor's degree with 5-7 years of relevant experience and the ability to obtain a Secret security clearance. Strong communication skills and proficiency in Microsoft Office are essential. | Position Description Serco is looking for an experienced and enthusiastic senior-level program analyst capable of understanding technical details across a wide variety of disciplines to join our Maritime Engineering Operation (MEO). This candidate will assist in determining the updated requirements for standardized documents that govern shipbuilding and write critical requirements into appropriate contractual language for Ship Specifications. The MEO team leverages its corporate knowledge to conceive, design, construct, support and evaluate high-performance maritime systems for a variety of customers. You will be part of a dynamic multi-disciplinary team that works closely with the customer and other Serco teams in an integrated design environment to deliver high quality designs to schedule. This position is remote from Pennsylvania. In this role, you will: Research and gather data to create an historical overview of Navy specifications and standards efforts. Assist in the development of POM briefs. Assist in the assessment, recruiting, and development of a world-class ship design workforce. Provide support in the responses to Senior NAVSEA Officials and ASN/RDA inquiries. Assist in the creations of public/Congressional affairs guidance with FAQ for Navy-Led ship design efforts. Coordinate and support workforce development conferences and gather feedback for distribution. Assist in the creation of public/Congressional affairs guidance. Update, consolidate, and promulgate U.S. Navy shipbuilding specifications and standards. Retrieve, organize, store, and provide technical evaluation of design team efforts. Design and manage knowledge repositories, such as online portals or databases, where employees can access critical information, best practices, and documentation. Analyze information needs and identify areas where knowledge is lacking, then develop initiatives to fill those gaps. Assist in the development of Technical and Programmatic Monthly Reports. Bring the Navy into the next generation of document management by using digital engineering tools such as DOORS, CAMEO and AI Ensure consistent terminology is used across NAVSEA and other shipboard systems technical documentation Assist in managing changes to NAVSEA and other governing shipboard and ship systems technical documentation ensuring that allowances which are made are appropriately limited and enforceable in later stages of design and construction. Qualifications To be successful in this role, you must have the following: Bachelor’s degree or a related discipline with 5-7 years of relevant experience. Ability to obtain a Secret security clearance (post employment) Experience supporting engineering and technical teams. Sound skillset using the Microsoft Office Suite to include Word, Excel, and PowerPoint. Sound oral and written communications skillset. Ability to clearly articulate information and effectively engage with stakeholders at all levels. Ability to work efficiently with limited or no supervision. The ability to travel 10% of the time. If you are interested in supporting and working with our NAVSEA efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Meet Your Recruiter! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Program Analysis
Technical Writing
Data Research
Engineering Support
Communication Skills
Microsoft Office Suite
Document Management
Knowledge Management
Stakeholder Engagement
Workforce Development
Digital Engineering Tools
Specification Updates
Technical Evaluation
Project Management
Team Collaboration
Navy Specifications
Direct Apply
Posted 7 months ago
SN

Program Analyst, Jr

Serco North AmericaAnywhereFull-time
View Job
Compensation$66K - 99K a year

The Program Analyst will assist in determining updated requirements for standardized documents governing shipbuilding and write critical requirements into contractual language. The role involves data gathering, supporting workforce development, and managing technical documentation. | Candidates should have a Bachelor's degree or equivalent experience, with 0-2 years in a related field. US citizenship and the ability to obtain a Secret security clearance are required. | Position Description Serco is looking for an experienced and enthusiastic junior level program analyst capable of understanding technical details across a wide variety of disciplines to join our Maritime Engineering Operation (MEO). This candidate will assist in determining the updated requirements for standardized documents that govern shipbuilding and write critical requirements into appropriate contractual language for Ship Specifications. The MEO team leverages its corporate knowledge to conceive, design, construct, support and evaluate high-performance maritime systems for a variety of customers. You will be part of a dynamic multi-disciplinary team that works closely with the customer and other Serco teams in an integrated design environment to deliver high quality designs to schedule. This position is hybrid, with optional telework up to two days per week depending on customer requirements. In this role, you will: Assist in data gathering for the creation of an historical overview of Navy specifications and standards efforts. Assist in the development of POM briefs. Assist in the assessment, recruiting, and development of a world-class ship design workforce. Assist in tracking responses to Senior NAVSEA Officials and ASN/RDA inquiries. Assist in the creations of public/Congressional affairs guidance with FAQ for Navy-Led ship design efforts. Coordinate and support workforce development conferences and gather feedback for distribution. Retrieve, organize, store, and provide technical evaluation of design team efforts. Assist in managing the knowledge repositories, such as online portals or databases, where employees can access critical information, best practices, and documentation. Assist in the development of Technical and Programmatic Monthly Reports. Help ensure consistent terminology is used across NAVSEA and other shipboard systems technical documentation Assist in managing changes to NAVSEA and other governing shipboard and ship systems technical documentation. Qualifications To be successful in this role, you will have: Bachelor’s degree or a related discipline with 0-2 years experience. An Associate’s degree and 2 years of additional experience will be considered in lieu of bachelor’s degree, or a High School Diploma/GED and 4 years of additional experience will be considered in lieu of bachelor’s degree. US citizenship and ability to obtain a Secret security clearance (post employment) DoD background Ability to work efficiently with limited supervision after 3 months of training and guidance has been provided. Ability to clearly articulate information and effectively engage with stakeholders at all levels. The ability to travel 10% of the time. If you are interested in supporting and working with our NAVSEA efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Meet Your Recruiter! In compliance with state and local laws regarding pay transparency, the salary for this role is $66,154.44 to $99,232.27 however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Data Gathering
Technical Evaluation
Documentation Management
Stakeholder Engagement
Knowledge Management
Program Development
Report Development
Terminology Consistency
Direct Apply
Posted 7 months ago
SN

Amphibious Logistics Analyst

Serco North AmericaAnywhereFull-time
View Job
Compensation$74K - 120K a year

Serve as Logistics Analyst for surface, non-nuclear ship classes and support Integrated Logistics Services processes. Design innovative solutions for complex ILS problems and track deliverable status and trends. | An active U.S. Government DoD Issued Secret Clearance and an Associate’s degree in a related discipline with 7+ years of relevant experience are required. Candidates should have experience in logistics processes within the Navy or Department of Defense. | Position Description If you love high profile and challenging projects supporting the US Navy, this Integrated Logistics Analyst position may be for you. You will be part of a small closely knit team that works closely with the customer and other Serco teams to deliver quality logistics services. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. This position will be based in Washington DC with teleworking opportunity. Serve as Logistics Analyst for all surface, non-nuclear ship classes and supporting Integrated Logistics Services (ILS) processes for PMS 321. Under the guidance of the Logistics PAPM, participate in the development and implementation of policies, guidelines, and procedures to ensure effective and economic support for PMS 321 ILS execution; gather and analyze information for highly complex product plans and program objectives, provide tracking and status reports, and support distribution and delivery commitments. As the Integrated Logistics Analyst, you will: Provide support to senior logistics managers and correspondingly to the Logistics Program manager across the full spectrum of ILS elements. Participate in the development and implementation of policies, guidelines, and procedures to ensure effective and economic support for NAVSEA ILS execution; gather and analyze information for highly complex product plans and program objectives, provide tracking and status reports, and support distribution and delivery commitments. Design innovative solutions for complex, multi-faceted ILS problems. Track deliverable status, adequacy, and trends. Make a difference for the Fleet by identifying, tracking, and expediting resolution of broad array of ILS shortcomings. Prepare class ILS status presentations, work products, track Availability metrics, track and report ILS certification status and ILS deficiencies. Establish and maintain effective relationships with customer and stakeholders. Ensure compliance with quality assurance and security requirements. Qualifications To be successful in this role, you must have: An Active U.S. Government DoD Issued Secret Clearance. Associate’s degree in related discipline 7+ years of relevant experience. Minimum of 2 years’ experience in using metrics to examine, analyze and evaluate logistics trends or process indicators and provide recommendations. Experience working with logistics processes in the Navy or Department of Defense. Proficiency in Microsoft applications, specifically MS Excel and PowerPoint in required. Former Navy Logistics Specialist servicemembers or Government Schedule (GS) employees are encouraged to apply. 10% potential travel. If you are interested in supporting and working with our NAVSEA efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Meet Your Recruiter! In compliance with state and local laws regarding pay transparency, the salary for this role is $73,552.19 to $119,523.82 however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Logistics Analysis
Policy Development
Data Analysis
Metrics Evaluation
Microsoft Excel
Microsoft PowerPoint
Logistics Services
Stakeholder Management
Quality Assurance
Security Compliance
Problem Solving
Presentation Skills
Communication
Team Collaboration
Navy Logistics
DoD Processes
Direct Apply
Posted 7 months ago

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