20 open positions available
The Junior Navy Engineer will provide supervised engineering, production, and testing support for U.S. Navy surface ship systems. Responsibilities include reviewing shipbuilder work packages, conducting inspections, and assisting in the development of designs for ships and systems. | Candidates must have a Bachelor's degree in a relevant engineering discipline and an understanding of ship design principles. Proficiency in communication and Microsoft Office, along with the ability to obtain a SECRET Security Clearance, is also required. | Position Description If you’re motivated by high-impact work that directly supports the U.S. Navy, Serco is seeking a Junior Engineer to join a highly experienced team in Arlington, VA supporting the development, construction, and sustainment of U.S. Navy surface ship systems. In this role, you will provide supervised engineering, production, and testing support across hull, mechanical, electrical, and total ship systems, including ship surveillance, waterfront engineering, inspections, and construction oversight. This position offers the opportunity to work alongside Navy, shipyard, and industry partners to ensure ships are built and maintained to the highest technical and safety standards, directly contributing to fleet readiness and the safety of our Sailors. In this role, you will: Under supervision provide support to clients developing and maintaining U.S. Navy surface ships systems and associated subsystems. Provide production and testing support including engineering support for hull, mechanical and electrical systems; total ship engineering; ship surveillance; and all types of waterfront engineering and inspections. Review shipbuilder work packages, conduct photo documentation, develop databases allowing searches for key information in written correspondence. Review drawings, Initial Change Proposals (ICP), Engineering Change Proposals (ECP), waterfront changes, work items, design reviews condition reports and trial cards. Reviewing initial designs, developments, and analysis of new ships and/or ship systems. Assist in the development of designs for current and conceptualized ships, systems, and equipment. Evaluate designs for feasibility. Reviewing ECP packages for completeness and provide recommendations. Assessing compliance with Naval regulatory and design standards. Interfacing with stakeholders and cross functional teams to ensure necessary resources are available for ship/system. Participating in Gas Turbine design meetings. Reviewing qualification test procedures and participating in qualification testing and trials. Researching new technology and/or development tools to remain informed of current technology. Maintaining communications with SUPSHIP, NAVAIR and other commands, including laboratories and support contractors, in resolving technical issues impacting (or have potential to impact) the design or performance of the ship class. Meet your Recruiter! Qualifications To be successful in this role, you will have: Bachelor's degree in naval architecture, ocean engineering, mechanical engineering, marine engineering, systems engineering (ABET-Accredited), or a related discipline. Understanding of ship and ship system design principles and practices. Familiarity with maritime HM&E systems and Naval construction process. Applicant must be highly skilled in both oral and written communications and be capable of productive and efficient work with limited or no supervision. Applicant must be proficient with Microsoft Office programs. Candidate must have the ability to obtain and maintain a SECRET Security Clearance Travel Requirement ~10% Additional desired experience and skills: Experience working with applicable regulatory, commercial, and military standards and classification society rules desired. Experience working with ship system performance assessment and prediction methods a plus. Knowledge of DDG 51 acquisition program and processes a plus. Experience working with Navy ship and ship system design principles and practices. Familiarity with maritime fuel systems, Gas Turbine Propulsion, Gas Turbine Generators, Saltwater Cooling systems, damage control systems and auxiliary systems. Former Navy gas turbine shipboard auxiliary or main propulsion experience a plus. Experience working with applicable regulatory, commercial, and military standards and classification society rules desired. If you are interested in supporting and working with our military and sailors and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Develop and manage project schedules, coordinate across teams, and support lifecycle sustainment planning for Navy systems. | Experience with Navy ship systems, project management, MS Project, and managing complex multi-stakeholder projects, with a DoD security clearance. | Position Description Are you looking for an opportunity to contribute to the Navy’s surface ship readiness? At Serco, we are looking for the brightest, most innovative, and driven with an appetite for wrestling complex problems. We are seeking an experienced Engineering Product Support Analyst to support the development and execution of integrated sustainment strategies for key Hull, Mechanical, and Electrical (HM&E) systems. The ideal candidate will hold a PMP certification and/or demonstrate deep experience in project planning, execution, and control—particularly with building and managing Integrated Master Schedules (IMS) and Work Breakdown Structures (WBS). In this role, you will: Develop and maintain Integrated Master Schedules (IMS) that capture milestones, dependencies, resource assignments, and critical path analysis. Build and manage detailed Work Breakdown Structures (WBS) aligned to project scope and deliverables. Coordinate across engineering, logistics, contracts, and financial teams to support complex projects and deliverables. Track and update project action items, risks, and deliverables, ensuring alignment with management and leadership priorities. Prepare briefing materials, status reports, and documentation to support decision-making by senior leadership. Facilitate stakeholder meetings, maintain minutes, and monitor follow-up actions to ensure accountability. Support lifecycle sustainment planning efforts, including document coordination and data consolidation. Apply project management best practices and frameworks (e.g., PMBOK) to ensure consistent and quality execution. Communicate clearly and professionally in oral, written, and verbal formats with both technical and non-technical stakeholders. Qualifications To be successful in this role, you will have: Active DoD Secret Security clearance Bachelors degree and 2 years of experience OR an Associate's degree and 4 years of experience OR a High School Diploma and 6 years of relevant experience Experience working on a Navy ship Strong experience in developing and managing Integrated Master Schedules (IMS) using Microsoft Project. Demonstrated ability to build and maintain Work Breakdown Structures (WBS) aligned to project deliverables. Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Word. Experience preparing high-quality documentation, tracking risk and action items, and supporting program leadership in decision-making is essential. Experience working in cross-functional teams, including engineering, logistics, finance, and contracts. the ability to manage complex, multi-stakeholder project timelines, capture resource needs and dependencies, and ensure alignment with sustainment, funding, and readiness goals. Strong analytical, organizational, and planning skills with attention to detail. Excellent oral, written, and verbal communication skills, with ability to convey complex information to diverse audiences. Proven ability to collaborate across teams and manage competing priorities in a fast-paced environment. The ability to travel up to 10%. Additional desired experience and skills: PMP certification preferred; strong understanding of project management principles and best practices (e.g., PMBOK). Familiarity with lifecycle sustainment planning and cross-functional coordination within a Department of Defense (DoD) or Navy acquisition or sustainment environment is strongly preferred If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Lead a team in systems engineering activities for satellite ground systems, managing program lifecycle, integration, testing, and stakeholder communication. | Experience in systems engineering, program management, security clearance, and familiarity with MILSATCOM systems, along with leadership skills. | Position Description Serco is looking for a Senior Principal Systems Engineer, to join our team! The engineer will be working as a SEIT Lead to support our Satellite Ground System organization by leading a team in program execution located in Orlando, FL. The SEIT Lead interfaces with the Program Manager, Chief Engineer, other leads, as well as the customer. This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance This position is a hybrid position where you will need to work on-site in Orlando, FL. In this role, the key responsibilities will be: Technical Leadership and Execution: Lead the team in the planning and execution of all systems engineering activities, including development, system design, integration, and verification. Team Management: Direct, mentor, and guide a diverse team of systems, cyber, and software engineers, ensuring alignment with program goals and technical best practices. Program Lifecycle Management: Drive the program through its lifecycle, from preliminary design reviews (PDR) to critical design reviews (CDR) and readiness reviews (TRR), ensuring all milestones are met. Integration and Test Oversight: Manage and oversee all integration and test activities, ensuring that end-to-end system verification is performed effectively and all requirements are met. Stakeholder Communication: Serve as the primary technical interface for customers and stakeholders. Provide clear and concise technical briefings, status reports, and presentations to both internal and external audiences.Risk and Opportunity Management: Proactively identify, track, and mitigate technical risks and dependencies, while also identifying and pursuing opportunities for improvement. Requirements and Configuration Management: Oversee the definition, management, and verification of system-level requirements. Ensure the integrity of the program's technical baseline through effective configuration management. Agile Methodology Proficiency: Strong knowledge of Agile principles and practices, such as Scrum or Kanban. The ability to adapt and apply these methodologies to systems engineering processes is important. Adaptability: Flexibility to adapt to changing requirements and environments, and the ability to pivot strategies as needed. Qualifications To be successful in this role, you will have: Active DoD Secret security clearance Knowledge base of Wideband SATCOM Operational Management System (WSOMS) or other MILSATCOM enterprise-ground system architectures A Bachelor’s degree in Computer Science, Engineering, or related technical field (STEM degree required) plus 8 years of experience in the following; OR an Master's degree and 6 years of experience in the following: Experience working within formal engineering, development, integration, requirements analysis, and/or testing processes for the development of complex systems Experience and proven track record of harnessing standard system engineering processes for the development of complex systems with familiarity with some of the following areas: systems analysis, requirements and interface management, and Engineering Review Board representation over the total systems lifecycle Excellent written and verbal communication skills Experience leading troubleshooting and resolution of complex software and hardware issues found during testing. Experience managing and tracking technical risks, opportunities and dependencies, and reporting program metrics and Technical Performance Measures (TPMs). Experience managing the execution of the entire systems engineering lifecycle, including requirements analysis, and system architecture development. Experience acting as the main technical point of contact for the customer, external stakeholders, and program management while communicating the technical strategy and addressing concerns. Demonstrated proficiency in computer use including typical office applications (MS Office Suite) Experience working in a Scrum team environment Experience with Agile development tools (Jira, Confluence, Bitbucket, etc.) Ability to travel up to 10% Additional desired experience and skills: Master of Science in Engineering or other STEM discipline Scrum Master or Product Owner certification Mentoring experience. Experience working with satellite communications technology system architecture, interfaces, protocols, control, planning, equipment, concept of operation, troubleshooting, policies, and/or procedures Software development experience in with C#, Java, Web development (React, JavaScript) in a Windows environment. Software development experience in with C#, Java, Web development (React, JavaScript) in a Windows environment. Software development familiarity with Windows Service development, Microservices, Unit testing frameworks (NUnit, XUnit, etc),Databases and writing SQL (Microsoft SQL Server, PostgresDB, etc) Experience in the design, implementation and delivery of sophisticated software systems in stages of the Software Development Life Cycle Experience performing in software development teams using Agile or waterfall process and continuous integration / continuous deployment processes and tools If you are interested in supporting and working with our military and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Lead installation, configuration, testing, and troubleshooting of VMS systems at DoD facilities, including on-site support, customer training, and team leadership. | Experience with VMS, server equipment, rack installation, troubleshooting, reading technical drawings, and providing customer training; willingness to travel extensively. | Position Description Looking for a Experienced Engineer Tech (Lead) where you will work with a team, upgrading the video management system (VMS) to at DoD facilities Worldwide. This great opportunity will allow you to live anywhere in the United States and travel worldwide 90% of the time, up to four months at a time, with travel expenses covered and earn per diem. Bring your expertise and collaborative skills to make an impact on a critical mission supporting US Army Installation Management Command (IMCOM). Serco supports the US IMCOM Army Child & Youth Services (CYS) Closed Circuit Television (CCTV) to include the equipment within the server rack. Our team upgrades, maintains and provides support to the Functional Technology Specialists (FTS), building directors, and staff on site to allow them to perform their mission successfully. You will be part of a team where you will work on a team supporting the upgrade of the video management system (VMS) at DoD facilities Worldwide. We are looking for individuals that can work with a team to set up and configure the VMS and the ability to analyze and resolve technical issues related to the VMS system. You will work closely with a Mid-Level Engineer, Project Lead, and Project Engineer. In this role, you will: Lead the server hardware and software setup/installation and configuration of the VMS, on-site, using the documented standard and according to prescribed sequence. Conduct testing on the VMS. Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment. Ensure cable management and potentially terminate Cat 6 using T568B color code standard. Check electrical connections are properly connected, fixed and secured. Analyze and resolve technical issues related to VMS end points. Conduct close-out procedures to include service validation and test plan with and without customer, system acceptance with customer, and take photos of completed work. Provide training to the customer, on-site, on the VMS. Act as the primary liaison for customers while at the garrison ensuring exceptional customer satisfaction. Ensure project stays on schedule. Conduct administrative duties such as providing daily status reporting to project lead, timekeeping, and expense reporting according to policies and procedures and within a timely manner. Lead and direct the work of others. Mentor, teach skills, and provide direction to mid-level technician(s). Follow documented standard procedures/instructions to setup/install and configure the VMS to establish best practices. Gather and maintain specified records of engineering data such as tests, drawings, etc., and verifying that test data meets acceptance criteria. Act as the primary liaison with the customer while on-side ensuring exceptional customer satisfaction and service delivery. Verbal and written communications skills are essential for interacting with technicians, team members, on-site customer, project lead, project engineer and leadership. Adhere to safety standards and always follow all OSHA and safety rules. Other duties as assigned Qualifications To be successful in this role, you will have: Must be willing to travel up to 90% of the time both CONUS & OCONUS (up to 4 months at a time) The ability to obtain a passport within 60 days of being hired Be able to receive a favorable determination from the National Agency Check (NACI) US Citizenship required Must be able to obtain access to all military installations and obtain a CAC (Common Access Card) A valid driver's license and clean driving record Bachelor’s Degree in a related field Or a High School Diploma/GED with minimum 8 years of experience in the following in lieu of degree Minimum 4 years of experience in each of the following: technical and leadership experience experience in VMS and/or working with server equipment installing rack equipment, cable conveyance, and all peripheral equipment troubleshooting and resolving issues related to server rack equipment reading technical drawings collaborating with the engineering team to provide solutions to technical problems conducting, testing, calibrating, and troubleshooting of video management systems Experience providing training to customers, mentoring junior technicians and providing day-to-day directions to team on-site Strong troubleshooting skills with hardware and software video management systems and network devices Proficiency in using hand tools, power tools, and a cable tester Experience in pulling, dressing, and terminating cable using T568B standard, but not necessary Proficient in basic computer skills (MS Word, Excel, and Outlook required) Ability to perform basic administrative tasks (daily status report, close-out documents, timekeeping, expense reporting) in a timely manner Be willing to work more than 40 hours/week Be able to work after normal duty hours depending on customer requirements Be able to work in areas with drafts, loud noise, temperature variation/high heat, confined (crawl) spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds (without assistance) with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position Work during inclement weather or other adverse conditions Additional desired experience and skills: Experience with Genetec software, including its various modules and functions A current OSHA certification A current BISCI certification A current US passport An Active DoD Secret Level Security Clearance If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! ties may be assigned. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Support configuration management activities for the F-35 program, including documentation, change control, and compliance. | Minimum 3 years in aircraft systems or similar configuration management, 6+ years in program management, and an active DoD Secret clearance. | Position Description Serco is excited to continue support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment. Our Configuration Management (CM) Analyst supports the F-35 Directorate of Acquisition and Affordability (DA&A) in its role managing JPO functions as they relate to business operations, foreign compliance, process improvement, cost, requirements, and acquisition. In this role, you will: Design and establish configuration management documentation. Authorize the release of drawings, and software configuration changes specified by the JPO and other cross functional groups. Provide advice and guidance on methods, procedures, and requirements to individuals responsible for the creation of documentation. Plan and implement methods to improve response times and effectiveness. Participate in special studies. May provide leadership for lower-level employees and other colleagues at the JPO and in industry. Provide direction to subordinate CM analysts, or directly perform data management tasks as required by the JPO. Support DA&I in the management and approval of configuration management/data management by the JPO Change Review Board (JCRB), and JPO Configuration Control Board (JCCB). Assist the International Directorate in supporting National Deputies and their assistants in representing each of the F-35 Partner nations resident in the program. Get to know your recruiter: Qualifications To be successful in this role, you will have: An Active DoD Secret clearance. An Associates Degree A minimum of 3 years of program experience in aircraft systems or similar configuration management. A minimum of 6 years of experience in program management, technical or business analysis discipline. The ability to provide onsite support at the F-35 Joint Program Office (JPO) located in Crystal City, VA a minimum of 2-3 days per week, each week. Onsite days in the JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager. Previous experience in configuration identification, control, audit, and status accounting; DOD configuration management policies, procedures, review cycles, instructions, and standards; engineering change proposal evaluations. Previous experience with development, production, ancillary equipment, ground support equipment, test & evaluation, and fleet operations of a DoD and international acquisition aircraft program. Previous experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents. Previous experience in providing guidance and assistance in configuration management and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned. Previous experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures. To travel up to 10% Addtional Desired Skill: Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Perform cybersecurity testing, support system assessment and authorization, and develop cybersecurity policies. | Requires a bachelor's degree, 3+ years of experience, active DoD Secret clearance, and cybersecurity certification. | Position Description If you love high profile and challenging programing projects supporting the United States Navy - Serco has a great opportunity for you! This Information Security Test Engineer will be on a dynamic team responsible for testing afloat and shore based systems at our offices in Virginia Beach, VA, Panama City Beach FL, or Washington DC. Bring your expertise and collaborative skills to make an impact towards our national security homeland defense. This position is contingent upon your ability to maintain/transfer your Secret clearance. Serco supports the US Navy in the acquisition of new technology used to defend our nation. Our team reviews acquisition documentation, develops cyber test plans, executes cyber test events, collects, and analyzes data and writes test reports. You will be part of a team that works closely with the customers and other Serco teams to deliver cyber-secure systems to the Navy. The team has been supporting Cybersecurity Assessment and Authorization for over 15 years and has been recognized by the Navy for their outstanding contributions. In this role, you will: Perform activities necessary for system Assessment and Authorization Support the program office in creating/gathering necessary artifacts necessary to support an Authorization decision. Perform both manual and automated cybersecurity testing of systems and components. Document test results and provide preliminary risk assessment to the Program Manager. Provide weekly status updates for systems under your purview. Supports development of Cyber Test Plan for executes test events, collects, and analyzes data, and provides a report on the results. Create/ update Cybersecurity policies and procedures. Works directly with senior technical personnel, stakeholders, and project managers in the planning and execution of test events. Qualifications To be successful in this role, you will have: Bachelor’s degree and 3 years of experience An Associates degree and 5 years of experience. Active DoD Secret Security Clearance. A Cybersecurity certification. (i.e. CompTIA Security+ CE or higher-level certification) Proficiency in technical writing. Proficiency with MS-Office software to include MS Word, MS Excel, MS Power Point. The ability to travel up to 25%. Additional desired experience and skills: Previous experience with DoD Risk Management Framework. NQV (Navy Qualifier Validator) certification. If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Assist in the development, coordination, and management of logistics support for submarine systems, including planning, review, and stakeholder engagement. | Must be a university student in supply chain, logistics, management, or business with an interest in shipbuilding and resource development, and able to obtain a security clearance. | Position Description If you seek a rewarding, high profile and challenging experience supporting projects for the US Navy, Serco has a great opportunity for you! In this position you will be part on a dynamic Intern Program experience in Team Submarine. Bring your expertise and collaborative skills to make an impact supporting our National Defense. This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The COLUMBIA program is a major defense acquisition program with a total life cycle cost of approximately $336B and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). Team Submarine and the Ship Acquisition Program Management (SHAPM) directorate within Serco-North America (NA) work together for the acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. Serco-NA supports the US Navy as a prime contractor for Team Submarine assisting the acquisition of submarines. Serco-NA is one of the world’s leading service companies. Serco serves Federal, state, and local governments, along with the Canadian government and commercial customers. We help our customers deliver vital services more efficiently, while increasing the satisfaction of their end customers. Internships will be across Team Submarine. Team Submarine is a combination of the Program Executive Officer, Submarines (PEO SUB), the Deputy Commander, Undersea Warfare (NAVSEA 07) and the Undersea Technology Officer (NAVSEA 073). The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. PEO Submarine COLUMBIA Class Program Office (PMS 397) - Is conducting the research and design for the next-generation Sea-Based Strategic Deterrence submarine (SSBN). Submarine Acoustic Systems Program Office (PMS 401) - Develops and implements the Warfare System Modernization Plan that defines future upgrades, systems standards, and interface definitions for development of submarine warfare systems. Works with other Navy organizations and provides direction to coordinate development tasking at Navy Laboratories. Undersea Weapons Program Office (PMS 404) - Oversees the research, development, construction, and modernization of all undersea weapons, including those employed aboard surface ships and aircraft. Undersea Defensive Warfare Systems Program Office (PMS 415) - Conducts research, development, and construction of submarine defensive systems including noise makers and anti-torpedo torpedoes. Submarine Combat and Weapons Control Program Office (PMS 425) - Develops and acquires the combat and weapons control systems for both in-service and new construction ships. Submarine Electromagnetic Systems Program Office (PMS 435) - Designs, develops, and oversees the construction of Electronic Warfare Systems, periscopes, and the Photonics Mast. VIRGINIA Class Program Office (PMS 450) - Oversees the design, construction, and delivery of the United States' newest attack submarine. Maritime Surveillance Systems Program Office (PMS 485) - Provides a long-life fixed, and on demand, mobile maritime surveillance capability in littoral regions and open ocean areas of national interest in support of Joint and naval Task Force Commanders. The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking motivated supply chain, logistics, management, and business undergraduate students to prepare, coordinate, and integrate the identification, development, acquisition, and delivery of integrated logistics support requirements for systems or equipment assigned to one of the U.S. Navy submarine shipbuilding program offices in the Washington, DC area. In this role, you will: Prepare, coordinate, and integrate the identification, development, acquisition and delivery of integrated logistics support requirements for systems or equipment assigned to the Center. Provide input to and/or review planning documents such as Technical Data Plans, Operational Requirements, Advance Procurement Plans, etc., applicable to the system or equipment for assessing the ILS effort. Prepare logistics requirements plan, ILS Plans, Operational and Interim Support Plans, etc., as required. Assess all requirements necessary to coordinate ILS functions. Prepare and/or coordinate the ILS portion of Invitations for Bid or Requests for Proposal and participate in the evaluation of contractors? bids or proposals. Organize and chair the activity ILS Management Team and participate as a member of the cognizant System Command ILS Management Team. Participate in system requirements and design reviews, configuration management board reviews, engineering analysis tests, inspections, and demonstrations, provisioning, and training plan meetings/conferences. You will interface with a broad range of experts and stakeholders. Other duties as assigned. Qualifications To be successful in this role, you will have: To be able to obtain/maintain Secret Clearance post employment. At least one year in an accredited university’s supply chain, logistics, procurement, management, or business. Sophomores, Juniors, and First Semester Seniors apply. An interest in resource and product development of shipbuilding. Excellent oral and written communication skills. The ability to use a variety of software products (e.g., MS Office). Periodic travel (<10%) to vendor sites is expected. Veteran experience in the military is a plus! Bring your expertise and collaborative skills to make an impact supporting our National Defense! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Lead installation, configuration, testing, and support of VMS at DoD facilities, including customer training and project management. | Extensive experience with server equipment, VMS, technical troubleshooting, and team leadership, with ability to travel extensively. | Position Description Looking for a Experienced Engineer Tech (Lead) where you will work with a team, upgrading the video management system (VMS) to at DoD facilities Worldwide. This great opportunity will allow you to live anywhere in the United States and travel worldwide 90% of the time, up to four months at a time, with travel expenses covered and earn per diem. Bring your expertise and collaborative skills to make an impact on a critical mission supporting US Army Installation Management Command (IMCOM). Serco supports the US IMCOM Army Child & Youth Services (CYS) Closed Circuit Television (CCTV) to include the equipment within the server rack. Our team upgrades, maintains and provides support to the Functional Technology Specialists (FTS), building directors, and staff on site to allow them to perform their mission successfully. You will be part of a team where you will work on a team supporting the upgrade of the video management system (VMS) at DoD facilities Worldwide. We are looking for individuals that can work with a team to set up and configure the VMS and the ability to analyze and resolve technical issues related to the VMS system. You will work closely with a Mid-Level Engineer, Project Lead, and Project Engineer. In this role, you will: Lead the server hardware and software setup/installation and configuration of the VMS, on-site, using the documented standard and according to prescribed sequence. Conduct testing on the VMS. Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment. Ensure cable management and potentially terminate Cat 6 using T568B color code standard. Check electrical connections are properly connected, fixed and secured. Analyze and resolve technical issues related to VMS end points. Conduct close-out procedures to include service validation and test plan with and without customer, system acceptance with customer, and take photos of completed work. Provide training to the customer, on-site, on the VMS. Act as the primary liaison for customers while at the garrison ensuring exceptional customer satisfaction. Ensure project stays on schedule. Conduct administrative duties such as providing daily status reporting to project lead, timekeeping, and expense reporting according to policies and procedures and within a timely manner. Lead and direct the work of others. Mentor, teach skills, and provide direction to mid-level technician(s). Follow documented standard procedures/instructions to setup/install and configure the VMS to establish best practices. Gather and maintain specified records of engineering data such as tests, drawings, etc., and verifying that test data meets acceptance criteria. Act as the primary liaison with the customer while on-side ensuring exceptional customer satisfaction and service delivery. Verbal and written communications skills are essential for interacting with technicians, team members, on-site customer, project lead, project engineer and leadership. Adhere to safety standards and always follow all OSHA and safety rules. Other duties as assigned Qualifications To be successful in this role, you will have: Must be willing to travel up to 90% of the time both CONUS & OCONUS (up to 4 months at a time) The ability to obtain a passport within 60 days of being hired Be able to receive a favorable determination from the National Agency Check (NACI) US Citizenship required Must be able to obtain access to all military installations and obtain a CAC (Common Access Card) A valid driver's license and clean driving record Bachelor’s Degree in a related field Or a High School Diploma/GED with minimum 8 years of experience in the following in lieu of degree Minimum 4 years of experience in each of the following: technical and leadership experience experience in VMS and/or working with server equipment installing rack equipment, cable conveyance, and all peripheral equipment troubleshooting and resolving issues related to server rack equipment reading technical drawings collaborating with the engineering team to provide solutions to technical problems conducting, testing, calibrating, and troubleshooting of video management systems Experience providing training to customers, mentoring junior technicians and providing day-to-day directions to team on-site Strong troubleshooting skills with hardware and software video management systems and network devices Proficiency in using hand tools, power tools, and a cable tester Experience in pulling, dressing, and terminating cable using T568B standard, but not necessary Proficient in basic computer skills (MS Word, Excel, and Outlook required) Ability to perform basic administrative tasks (daily status report, close-out documents, timekeeping, expense reporting) in a timely manner Be willing to work more than 40 hours/week Be able to work after normal duty hours depending on customer requirements Be able to work in areas with drafts, loud noise, temperature variation/high heat, confined (crawl) spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds (without assistance) with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position Work during inclement weather or other adverse conditions Additional desired experience and skills: Experience with Genetec software, including its various modules and functions A current OSHA certification A current BISCI certification A current US passport An Active DoD Secret Level Security Clearance If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! ties may be assigned. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
The Systems Engineer will serve as the Wideband Global SATCOM Subject Matter Expert, performing software baseline deployment, testing, and troubleshooting. They will also integrate software into test suites and collaborate with external teams to resolve issues. | Candidates must have a high school diploma or higher with varying years of engineering/testing experience, along with an active U.S. Department of Defense Secret security clearance. Strong problem-solving skills and the ability to work independently in a fast-paced environment are essential. | Position Description Are you looking for a System Engineer (SATCOM SME) position where you can make an impact every day? Discover this great opportunity in our Orlando, Florida location. Bring your expertise and collaborative skills to join our team supporting our nation’s defense by discovering your new role supporting this critical mission. Serco supports the Next generation of Wideband Satellite Communication Systems with hands-on experience testing complex system of systems, Test Automation development, and integration testing. This position offers an exciting opportunity to join a passionate team providing critical solutions to U.S. Department of Defense communications programs. In this role, you will: Serve as the SERCO Wideband Global SATCOM (WGS) Subject Matter Expert (SME) Perform software baseline deployment, testing, and troubleshooting in a development/test network environment Integrate software into test suites, develop configurations for test events, and troubleshoot systems during these events Regularly demonstrate an understanding of test plans, test procedures, test automation, test reports, and execution of integration test activities in System Integration Labs (SILs) or offsite locations Read error logs and coordinate corrections with the development team Collaborate with external industry partner teams to resolve issues and support operations and sustainment Partner significantly with industry and government stakeholder teams Experience implementing Test automation solutions into Systems of systems Generate and present material to support internal and external customer briefings Maintain familiarity with DevOps processes and Cloud Infrastructure Qualifications To be successful in this role, you will have: One of the following: High school diploma/GED with a minimum of 12 years of engineering and/or testing experience Bachelor’s degree in a Science, Technology, Engineering, and/or Mathematics (STEM) discipline with a minimum of 8 years of engineering and/or testing experience Master’s degree in a STEM discipline with a minimum of 6 years of engineering and/or testing experience PhD in a STEM discipline with a minimum of 4 years of engineering and/or testing experience An active U.S. Department of Defense (DoD) Secret security clearance A valid U.S. Passport for potential travel outside the continental United States Professional experience with Systems/Software Testing and Integration Strong problem-solving skills and the ability to troubleshoot and debug complex systems Ability to collaborate and work independently in a fast-paced environment Excellent organizational skills and attention to detail Security+ or the ability to obtain within 90 days of employment. The ability to travel up to 25%. Additional desired experience and skills: Prior Army/Space Force Wideband Global Satcom or Defense Satellite Communications System (DSCS) and Subsytems Operator/Maintainer experience Prior experience as a SATCOM Operation Center System Administrator, Field Engineer or Support Engineer Professional experience with virtualized and/or simulation environments to include Windows, Linux, and VM environments Experience with Atlassian tool suite (Jira, Confluence, etc.). Experience in integrating complex system across multiple domains Experience with scripting languages such as PowerShell, Python, C++/C# for Test automation Full lifecycle project development experience Experience working in Agile Teams and following SAFe methodologies Current CompTIA Security+ Certification Experience documenting design, processes, and procedures Experience presenting Test and Design reviews to demonstrate concepts of operations and Test event plans to management and customers Experience preparing Test plans, Test documentation, and After-action reports Solid understanding of the fundamentals of Test and Evaluation Experience preparing and delivering Technical Training to Co-Workers, Service Members and Customers If you are interested in supporting and working with our military and a passionate Serco team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
The Marine Engineer will provide material assessment support and crew training for U.S. Navy ships, focusing on Aviation Systems and preparing for INSURV Material Inspections. Responsibilities include conducting shipboard surveys, prioritizing repairs, and providing written assessments of material condition and crew readiness. | Candidates must have an active DOD Secret Security Clearance and a bachelor's degree with at least 3 years of related experience, or equivalent experience with an associate's degree or high school diploma. Experience in training and assessments at a senior technical level is required, along with the ability to travel up to 50%. | Position Description If you are dedicated to training sailors and assessing the material condition of U.S. Navy ships’ Aviation Systems, and programs such as a TYCOM Material Inspection Team (TMIT) member - Serco has a great opportunity for you! TMIT provides systems-focused material assessment support and crew training to U.S. Navy ships located in both East Coast CONUS and OCONUS fleet concentration areas. TMIT members prepare ship’s crews for INSURV Material Inspections and execution of Readiness Evaluations in support of the COMNAVSURFPAC Type Commander (TYCOM). The Marine Engineering Analyst is on a dynamic team of Navy Subject Matter Experts in Norfolk, VA. You will be part of an exclusive team that works closely with Surface Type Commander Readiness Evaluations and TMIT. The team was established in 2011 to enhance NAVSEA’s mission of Fleet support by providing focused support to in-service ships in the preparation and execution of INSURV Material Inspections (MI). In this role, you will: Provide primarily Aviation Systems focused material assessment support and crew training to U.S. Navy ships, located in both CONUS and OCONUS, preparing for INSURV Material Inspections, or in execution of Readiness Evaluations as a representative of the TYCOM. Provide support to Surface Type Commander Readiness Evaluations and will work closely with the Type Commander Material Inspection Team. Assist in developing class equipment trends and commonalities across TMIT assist visit results and provide recommendations for improvements that can be implemented in acquisition and/or availability planning. Work directly with ships force in planning and prioritizing maintenance actions, which will lead to material improvement. Conduct shipboard surveys, prioritize repairs, and train ships force in support of INSURV preparation. Provide written assessments of material condition, crew knowledge, and Engineering systems readiness, in support of INSURV preparation progress to the ship and the ship’s chain of command. Make recommendations for providing additional TYCOM assistance if needed and participate in post-INSURV events to capture Lessons Learned and process issues to improve combat readiness. Draft and submit technical feedback reports (TFBR) and PMS FBRs as necessary to contribute to current fleet readiness. Bring your talents, expertise, collaborative skills, and love of the Navy to make a positive impact in improving the combat readiness of ships and the safety of their crews. Qualifications To be successful in this role, you will have: An active DOD Secret Security Clearance Bachelor's degree with a minimum of 3 years of related experience. OR an Associate's degree and 5 years of related experience. OR a HS Diploma/GED and 10 years of experience. Must have experience in providing training and assessments at the senior technical level. The ability to travel up to 50%. Additional desired experience and skills: Recent experience (within the last 5 years) operating or maintaining Aviation equipment. Retired E7/E8. Experience as one of the following: An Inspector for the U.S. Navy Board of Inspection and Survey (INSURV); Inspector at the Afloat Training Group; or TYCOM staff focusing on Pre-INSURV preparations. Proficient in Microsoft Office Suite of tools (Word, Excel, PowerPoint, Outlook). If you are interested in supporting and working with our military and a pssionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Perform data analysis and create reports for Navy ship maintenance and modernization projects, including database management and visualization. | Experience with data analytics, SQL, Python, and understanding of naval maintenance processes, with a security clearance preferred. | Position Description If you love high profile and challenging programing projects supporting the US Navy - Serco has a great opportunity for you! Serco supports the US Navy as a prime for their NAVSEA contract which supports their defense work on Surface Ships. Our team provides various types of support to the Navy Modernization Process. The mission of the Navy Modernization Process (NMP) is to provide a disciplined process to deliver operational and technical modifications to the U.S. Naval Fleet in the most effective and cost-efficient way. The process defines a standard methodology to plan, budget, engineer, and install timely, effective, and affordable shipboard improvements while maintaining Configuration Management (CM) and supportability. The Data Analyst will play a vital role in engaging Senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis. Ideally, we are seeking a Data Analyst who has served onboard ships, in a shipyard environment and/or with past experience working on Navy maintenance metrics and analytics. The ideal candidate will possess an understanding of shipboard maintenance, enabling them to contextualize data analysis within the unique challenges and requirements of the naval environment. Minimal travel is expected. In this role, you will: Perform initial analysis and preparation work for the Availability Duration Scorecard (ADS) Quarterly Review. Assist the team effort of calculating projected categorical Navy Surface ship maintenance and modernization availability durations that are based on the ADS Model and presented quarterly across for review. Organize material, perform data analytics, and completes writing assignments according to set standards regarding clarity, conciseness, style, and terminology. Create and/or update databases and spreadsheet-analysis data in electronic formats to include, but not limited to, availability planning, availability duration estimation, shipyard capacity, execution status, and financial and budget status Gather and analyze technical information from various sources and create EXCEL/ SQL queries to retrieve specific information and parameters from database(s) Apply data mining techniques to large data sets to identify patterns, relationships and behaviors Analyze, interpret and draw conclusions from data, and identify problems, solutions and opportunities using the analysis Create and deliver graphical representations to best display information and convey concepts, to include but not limited to compelling interactive briefings, reports, and dashboards via Microsoft Teams (FlankSpeed) or an NMCI approved, compatible platform Interpret and analyze data, behaviors and processes, trends and situations and recommended solutions Understand and articulate root causes. Ensure analytics are usable, actionable, and valuable for today and predictive of the future Lead working groups, analytical teams, forums, and Surface Ship readiness exercises, developing and maintaining storyline and graphics. Provide programmatic management and planning support services. Qualifications To be successful in the role, you will have: Active DoD Secret security clearance U.S Citizenship Required A Bachelor’s Degree and 5 years of relevant experience is required. Proficiency in leveraging data to support decision-making processes and drive operational improvements. Background in data analytics, including experience with statistical analysis, data visualization, and advanced analytic techniques in a DOD setting. Proficiency in leveraging data to support decision-making processes and drive operational improvements. Excellent communication skills, with the ability to effectively convey complex data insights to senior Navy leaders. Strong attention to detail, adherence to standards, and continuous improvement mindset. Familiarity with data sources and systems commonly used in the naval environment. Advanced competency with Microsoft Office suite of tools (i.e., Word, PowerPoint, Excel, etc.). The ability to travel up to 10%. Additional desired experience and skills: Experience with data visualization using Power BI and Tableau Knowledge/experience with ship Navy Maintenance, Modernization with depot level overhauls. Education or certification in data analytics, computer science, or a related field is preferred. Algorithm writing experience with Python and similar AI/ML languages desired. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Support the execution and coordination of advanced manufacturing initiatives for the US Navy, including dependency tracking, stakeholder engagement, and program strategy development. | Active DoD Secret clearance, 7+ years in naval engineering or fleet maintenance, Navy officer experience, strong communication and project management skills. | Position Description If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a great opportunity for you! This position will be on a dynamic team, supporting Direct Reporting Program Manager for the Maritime Industrial Base (DRPM MIB). Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors. This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance. This is a Hybrid opportunity in the National Capital Regional/Washington, DC. Serco-NA is seeking a motivated individual to provide help to the Maritime Industrial Base (MIB) Advance Manufacturing (AM) Team. Our Advance Manufacturing Team leverages existing technology to include artificial intelligence/machine learning, robotics, Industry 4.0, advance Non-destructive (NDT) testing, lasers, and a myriad of other technologies to apply withing the Maritime Industrial Base. We are seeking an Advanced Manufacturing Program Manager who will work directly with the MIB Advance Manufacture director to provide support to various teams building solutions for our customers. You will serve as key integrator and coordinator within Advanced Manufacturing DRPM MIB portfolio. The role provides day-to-day execution support across multiple technology lines of effort including Additive Manufacturing, Non-Destructive Testing, Industry 4.0, Digital and Deployed Advanced Manufacturing. If your desire is to make a difference in the construction and sustainment of the US Navy, this position is ideal. This position may be filled remotely/hybrid as you work out of your home or travel to engage with stakeholders. In this role, you will: Perform supply chain risk analysis with support from senior members of the team. Prepare professional presentations for senior leaders. Maintain situational awareness across all advanced manufacturing initiatives. Track cross-program dependencies, identifying integration risks, and elevating issues for leadership decisions. Coordinate across stakeholders to ensure actions are aligned with mission priorities and timelines. Support execution of acquisition and technology transition pathways. Manage taskers, deadlines, suspense items and stakeholders follow through across portfolio. Prepare read-aheads and coordinate material for flag and SES engagements, program reviews and cross-Navy working groups. Assist in developing program strategies, implementation plans and performance dashboards. Work with the MIB team, which is spread across the United States focused on workforce development/marketing, supply chain/sustainment, and technology developments. Provide input to Report to Congress regarding MIB spend goals and associated return on investment. Assist in drafting information papers in response to Congressional inquiries. Travel as required to carry out the duties above. Qualifications To be successful in this role, you will have: An Active DoD Secret clearance. A Master’s degree in business, data analytics, supply-chain management, economics, or a related field. 7+ years experience in naval engineering/joint fleet maintenance. Prior U.S. Navy officer experience with demonstrated leadership, decision-making, and program oversight in support of mission objectives. A strong analytical, critical-thinking, and problem-solving skills. Excellent written and verbal communication abilities, with proven experience leading teams and instructing others in complex environments. Ability to communicate effectively technical information to non-technical stakeholders is required. Proven skills in managing projects and coordinating across functional teams, demonstrated through U.S. Navy officer roles leading cross-functional efforts in high-stakes, high-visibility environments. To be comfortable working in a remote environment and collaborating via digital tools (Teams, SharePoint, or similar). Strong communication, facilitation, and conflict-resolution skills. Experience in defense acquisition, logistics, or supply-chain analysis is preferred. Experience preparing professional reports or presentations for Navy echelon one, or equivalent, and higher headquarters stakeholders is strongly preferred. Experience/knowledge of the maritime industrial base is strongly preferred. A customer-oriented team player focused on mission who is self-motivated, driven and can work independently and remotely. To be able to travel 10%. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Lead and develop capture strategies for government contracts, manage pursuit teams, and coordinate proposal efforts to support organizational growth. | Minimum 8 years of experience in government contracting and capture management, strong proposal and leadership skills, and experience supporting DoD customers. | Position Description Serco is seeking a Sr. Manager, Business Capture, to join their team. The Sr. Manager, Business Capture is responsible for the capture leadership of assigned opportunities in support of the company’s growth strategy. He/She must thrive in an environment where they are responsible for the management and execution of simultaneous pursuits and proposals. The individual will routinely be assigned multiple solicitation pursuits at various stages of capture at the same time. The ideal candidate will have previously served as a capture manager with proven experience supporting DoD customers. This individual will be expected to identify gaps and emerging requirements, perform market and economic analysis, conduct business intelligence, design and execute formal capture plans, and monitor competitor activity for each capture. Capture Management is a centralized function that supports Serco’s business to include DoD, Federal Civil, State and Local as well as international opportunities. Our team provides full support during the capture and proposal development lifecycle while ensuring compliance and contributing to higher win rate. You will be an integral part of the Capture and Proposals Unit team, bringing business and technical vision, disciplined strategic thinking, analytical presentation, and problem-solving skills. You will be supported by a group of professionals and be able to establish and maintain a solid working relationship with technical staff, managers, and peers. In this role, you will: Plan, organize, and lead assigned capture efforts to successful completion. Develop the overall capture strategy and identify required internal and external resources. Lead and facilitate win strategy development sessions including technical, management, teaming, past performance, staffing, pricing, and any other applicable activity. Lead and coordinate competitive assessments, determining the strengths and weaknesses of Serco and potential competitors. Collaborate with Business Unit teams, Solution Architects and SMEs to develop solutions that offer customers recognized value, are price competitive, executable and will be evaluated favorably. Prepare and present Gate Review presentation to the senior executive team as required once opportunity has been assigned. Develop B&P spend plans and track all associated expenses with the capture effort. Manage capture/proposal personnel, align resources required for the pursuit of opportunities, develop and improve upon processes, manage B&P budgets and manage risks to effectively contribute to Serco’s growth. GET TO KNOW YOUR RECRUTIER! Qualifications To be successful in this role, you will have: Bachelor's degree in related discipline Minimum 8 years of experience in government contracting/capture management Leadership skills to develop, organize and execute significant capture activities, including building teams, assessing win probability, and contributing to shaping the acquisition A proven track record of successful capture management across DoD/Intelligence Community organizations at a variety of acquisition sizes and types Experience Capturing deals requiring development of a solution and or an approach Strong proposal writing skills Excellent written and oral communication skills Ability to travel up to 25% Additional desired experience and skills: Ability to gain internal support, operate independently with limited supervision and feedback, and establish a solid working relationship with technical staff, division managers, and peers across Serco Experience with federal government budget, investments and acquisition processes Self-starter and ability to manage time independently without direct supervision The ability to conduct presentations to the senior executive staff and to defend, influence and push forward your opportunities Experience bidding FEDSIM deals If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Conduct audits of Navy training investments, develop audit methods, and provide recommendations for improvements. | Active Top Secret clearance, 7+ years in Navy training or related fields, experience in Navy acquisition and program management. | Position Description If you love high profile and challenging projects supporting the US Navy, Serco has a fantastic opportunity for you! NAVSEA is changing the face of Navy training across the fleet. The Surface Training Systems (STS) Program Office is the OPNAV single point of contact for strategic program planning, policy, acquisition, life-cycle management, research and development, and technical insertion into all existing and future Navy Surface Training Systems. Join the Serco team as we work to transform Navy training for the Sailor 2025 vision. Are you ready to make a real impact on the Navy’s surface ship readiness? Join Serco and be part of a mission driven team supporting cutting edge training and cybersecurity initiatives. We’re looking for a strategic and technically proficient Program Manager to lead the audit of training investments in the surface Navy portfolio as funded by the Surface Training Investment Plan (STIP) and provide subject matter expertise in the development and strategies for new training investments in support of the Surface Training Systems (STS) Program Office, PMS 339. In this dynamic role, you will help shape the future of Navy training investments, technology insertion, and strategy supporting NAVSEA. Active Top Secret Level Clearance and ability to obtain access to SCI and Special Access requirements are required. In this role, you will: Independently develop plans and execute audits of STIP investments by working with the PMS339, schoolhouses, TYCOMs, Fleet, SMWDC, and other stakeholders to determine effectiveness of the investments, and provide recommendations for improvements to training technologies, methods, and processes. This work should be able to be performed independently and without supervision. Assist PMS339 in conducting an audit of training system development since the inception of the Surface Warfare Training Committee. Issues to be audited include but are not limited to inventory of trainers at each training site, configuration of trainers at each site, trainer effectiveness/availability to the training community, sustainment support commensurate with expected lifecycle of equipment, and identified trainer modernization or replacement plans. Develop the methods and procedures in which audits are conducted. Conduct a pilot assessment at a fleet concentration area and provide an interim debrief to PMS339 and OPNAV N96D leadership to allow them to adjust audit objectives and methodology. Provide final reports for audits of all training locations across the entire PMS339 portfolio to include quantified and detailed trainer effectiveness and recommendations. Provide final reports for each site to OPNAVN96D and PMS339. Coordinate with training system acquisition stakeholders to support Planning, Programming, Budgeting & Execution (PPBE) process in support of requirements, development, delivery, and sustainment of Surface Training Systems as required by the Department of Defense 5000.2 series and OPNAV instructions for Warfare Chairs. Prepare and deliver briefs on STIP audit findings. Brief these internally to PMS339 and OPNAV sponsor. Provide expert recommendations on ways to improve courses and findings from the audits. Make recommendations on better technologies, processes, and acquisition methods to make training investments more efficient and effective. Based on the technical reviews conducted, the contractor shall develop recommendations for corrective actions and/or courses of action. Make recommendations on requirements and advise the Mission Area Chair on defending the requirements to the Surface Warfare Training Committee (SWTC) and the resource sponsor. Provide guidance for improvements to trainer development, curriculum development, Job Duty Task Analysis, and Front-end Analysis IAW NAVEDTRA 130 through 140 Series. Qualifications To be successful in this role, you must have: An Active DoD Issued Top Secret Clearance with the ability to obtain SCI access. Bachelor’s degree A minimum of 7 years of experience Possess expertise in Navy Training, Learning centers, training organizations and stakeholders, training effectiveness evaluations, simulation and training technologies, Naval Systems, Ratings, and Manpower. Knowledge of Navy Curriculum Development Standards. Demonstrated Expertise in Microsoft applications, especially PowerPoint, Word, and Excel. Experience in Acquisition Program Management and/or Navy Project Management. Experience in developing Program Objective memorandum (POM) submissions, the congressional budget process, and the Navy acquisition processes to include new and emergent acquisition regulations and processes. The ability to travel up to 40%. Additional desired experience and skills: 15 years of experience Understanding of the current operations and history of the Surface Training Systems Program Office (PMS339) Navy Facilities Management experience. Surface Warfare Officer (SWO) or Enlisted Surface Warfare Specialist (ESWS) experience Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Perform data analysis, create databases, and support decision-making for naval maintenance and modernization projects. | Requires 5+ years of experience, security clearance, and familiarity with naval systems, data analytics, and visualization tools. | Position Description If you love high profile and challenging programing projects supporting the US Navy - Serco has a great opportunity for you! Serco supports the US Navy as a prime for their NAVSEA contract which supports their defense work on Surface Ships. Our team provides various types of support to the Navy Modernization Process. The mission of the Navy Modernization Process (NMP) is to provide a disciplined process to deliver operational and technical modifications to the U.S. Naval Fleet in the most effective and cost-efficient way. The process defines a standard methodology to plan, budget, engineer, and install timely, effective, and affordable shipboard improvements while maintaining Configuration Management (CM) and supportability. The Data Analyst will play a vital role in engaging Senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis. Ideally, we are seeking a Data Analyst who has served onboard ships, in a shipyard environment and/or with past experience working on Navy maintenance metrics and analytics. The ideal candidate will possess an understanding of shipboard maintenance, enabling them to contextualize data analysis within the unique challenges and requirements of the naval environment. Minimal travel is expected. In this role, you will: Perform initial analysis and preparation work for the Availability Duration Scorecard (ADS) Quarterly Review. Assist the team effort of calculating projected categorical Navy Surface ship maintenance and modernization availability durations that are based on the ADS Model and presented quarterly across for review. Organize material, perform data analytics, and completes writing assignments according to set standards regarding clarity, conciseness, style, and terminology. Create and/or update databases and spreadsheet-analysis data in electronic formats to include, but not limited to, availability planning, availability duration estimation, shipyard capacity, execution status, and financial and budget status Gather and analyze technical information from various sources and create EXCEL/ SQL queries to retrieve specific information and parameters from database(s) Apply data mining techniques to large data sets to identify patterns, relationships and behaviors Analyze, interpret and draw conclusions from data, and identify problems, solutions and opportunities using the analysis Create and deliver graphical representations to best display information and convey concepts, to include but not limited to compelling interactive briefings, reports, and dashboards via Microsoft Teams (FlankSpeed) or an NMCI approved, compatible platform Interpret and analyze data, behaviors and processes, trends and situations and recommended solutions Understand and articulate root causes. Ensure analytics are usable, actionable, and valuable for today and predictive of the future Lead working groups, analytical teams, forums, and Surface Ship readiness exercises, developing and maintaining storyline and graphics. Provide programmatic management and planning support services. Qualifications To be successful in the role, you will have: Active DoD Secret security clearance U.S Citizenship Required A Bachelor’s Degree and 5 years of relevant experience is required. Proficiency in leveraging data to support decision-making processes and drive operational improvements. Background in data analytics, including experience with statistical analysis, data visualization, and advanced analytic techniques in a DOD setting. Proficiency in leveraging data to support decision-making processes and drive operational improvements. Excellent communication skills, with the ability to effectively convey complex data insights to senior Navy leaders. Strong attention to detail, adherence to standards, and continuous improvement mindset. Familiarity with data sources and systems commonly used in the naval environment. Advanced competency with Microsoft Office suite of tools (i.e., Word, PowerPoint, Excel, etc.). The ability to travel up to 10%. Additional desired experience and skills: Experience with data visualization using Power BI and Tableau Knowledge/experience with ship Navy Maintenance, Modernization with depot level overhauls. Education or certification in data analytics, computer science, or a related field is preferred. Algorithm writing experience with Python and similar AI/ML languages desired. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Developing and executing test plans, documenting bugs, and collaborating with engineering teams in an agile environment. | Experience in system testing, test plan development, JIRA proficiency, and security clearance eligibility. | Position Description Serco is seeking to fill a fast-paced, growing, and dynamic role of a Test Engineer to support our Satellite Ground System organization in Orlando, FL. This role is an individual contributor supporting engineering activities on one or more assigned programs. The Test Engineer works with a team of test engineers to develop automated test scripts in Eggplant Functional to test program software. Testing is done at various levels including functional, integration, regression and formal system testing to sell-off requirements. This is an agile program using 2-week sprints and tracking work and bugs in JIRA. Must have the ability to maintain/transfer Interim Secret clearance and maintain a Secret clearance as a condition of employment In this role, you will: Cross team collaboration is required as you will need to interface with the system engineers to understand the requirements, and the software engineers to understand how the software is working. Be responsible for documenting all bugs you find in JIRA. GET TO KNOW YOUR RECRUITER! Qualifications To be successful in the role, you will have: Active Interim Secret security clearance with the ability to maintain Secret clearance U.S Citizenship required Principal Basic Qualification: 10 Years Experience with BA/BS Experience developing and maintaining comprehensive test plans Experience with system functional and non-functional testing Experience with JIRA is required Ability to travel up to 10% Additional desired experience and skills: Engineering background in Test including deriving hardware and software requirements and designing, developing and testing systems Experience with GitLab and Eggplant Functional and/or Eggplant DAI is preferred An IAT Level 1 or higher certification (i.e. COMPTIA A+ or higher) is desired, but can be obtained within 6 months of starting if not already available Satellite Communications engineering experience Excellent verbal and written communication skills Demonstrated aptitude for analytical problem decomposition, root cause analysis, solution development, solution implementation, metric development, and metric evaluation Excellent interpersonal and team collaboration skills Experience working in an Agile framework If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Perform data analysis, create reports and dashboards, and support decision-making for Navy ship maintenance programs. | Requires 5+ years of experience in data analytics, familiarity with naval or military environments, security clearance, and proficiency in data visualization tools. | Position Description If you love high profile and challenging programing projects supporting the US Navy - Serco has a great opportunity for you! Serco supports the US Navy as a prime for their NAVSEA contract which supports their defense work on Surface Ships. Our team provides various types of support to the Navy Modernization Process. The mission of the Navy Modernization Process (NMP) is to provide a disciplined process to deliver operational and technical modifications to the U.S. Naval Fleet in the most effective and cost-efficient way. The process defines a standard methodology to plan, budget, engineer, and install timely, effective, and affordable shipboard improvements while maintaining Configuration Management (CM) and supportability. The Data Analyst will play a vital role in engaging Senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis. Ideally, we are seeking a Data Analyst who has served onboard ships, in a shipyard environment and/or with past experience working on Navy maintenance metrics and analytics. The ideal candidate will possess an understanding of shipboard maintenance, enabling them to contextualize data analysis within the unique challenges and requirements of the naval environment. Minimal travel is expected. In this role, you will: • Perform initial analysis and preparation work for the Availability Duration Scorecard (ADS) Quarterly Review. • Assist the team effort of calculating projected categorical Navy Surface ship maintenance and modernization availability durations that are based on the ADS Model and presented quarterly across for review. • Organize material, perform data analytics, and completes writing assignments according to set standards regarding clarity, conciseness, style, and terminology. • Create and/or update databases and spreadsheet-analysis data in electronic formats to include, but not limited to, availability planning, availability duration estimation, shipyard capacity, execution status, and financial and budget status • Gather and analyze technical information from various sources and create EXCEL/ SQL queries to retrieve specific information and parameters from database(s) • Apply data mining techniques to large data sets to identify patterns, relationships and behaviors • Analyze, interpret and draw conclusions from data, and identify problems, solutions and opportunities using the analysis • Create and deliver graphical representations to best display information and convey concepts, to include but not limited to compelling interactive briefings, reports, and dashboards via Microsoft Teams (FlankSpeed) or an NMCI approved, compatible platform • Interpret and analyze data, behaviors and processes, trends and situations and recommended solutions • Understand and articulate root causes. Ensure analytics are usable, actionable, and valuable for today and predictive of the future • Lead working groups, analytical teams, forums, and Surface Ship readiness exercises, developing and maintaining storyline and graphics. • Provide programmatic management and planning support services. Qualifications To be successful in the role, you will have: • Active DoD Secret security clearance • U.S Citizenship Required • A Bachelor’s Degree and 5 years of relevant experience is required. • Proficiency in leveraging data to support decision-making processes and drive operational improvements. • Background in data analytics, including experience with statistical analysis, data visualization, and advanced analytic techniques in a DOD setting. • Proficiency in leveraging data to support decision-making processes and drive operational improvements. • Excellent communication skills, with the ability to effectively convey complex data insights to senior Navy leaders. • Strong attention to detail, adherence to standards, and continuous improvement mindset. • Familiarity with data sources and systems commonly used in the naval environment. • Advanced competency with Microsoft Office suite of tools (i.e., Word, PowerPoint, Excel, etc.). • The ability to travel up to 10%. Additional desired experience and skills: • Experience with data visualization using Power BI and Tableau • Knowledge/experience with ship Navy Maintenance, Modernization with depot level overhauls. • Education or certification in data analytics, computer science, or a related field is preferred. • Algorithm writing experience with Python and similar AI/ML languages desired. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan that includes counseling conditions • Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Manage SSP operations, oversee team and budget, develop SOPs, and foster agency relationships. | Extensive experience in Traffic Incident Management, team leadership, project management, and performance management in a high-pressure environment. | Position Description Join Serco as a Safety Service Patrol (SSP) Project Manager! Serco is growing our team and looking for an experienced candidate who has extensive knowledge of SSP Operations to lead a future project team. You will lead a team that works closely with state employees, local law enforcement and other first responders daily. As the Project Manager you will provide first-hand knowledge of project management and SSP operations best practices throughout the duration of the project to ensure success. As a SSP Project Manager, you can expect to: Be responsible for managing a project and related task orders for customer with annual revenue ranging from $3 - $10M. Be responsible for the overall operation of the service in accordance with the contract requirements. Have budgetary responsibilities. Conduct cost management through continual cost control and review. Provide expertise to customer to ensure resolution of issues. Manage a team of 15 or more employees. Audit and evaluate training and performance. Be responsible for all aspects of the project including personnel, vehicles, equipment, planning, safety policies, and logistics. Be responsible for developing and reporting on Standard Operating Procedures, SLAs, and contract deliverables. Develop and foster long-term relationships with TIM partner agencies. Provide operational enhancement recommendations for equipment/technology modifications/upgrades. Qualifications To be successful in this role, you will have: Five years’ experience in project management. Five years of experience in Traffic Incident Management operations management such as safety service patrol or first responder programs. Proficiency managing projects to a project management plan; including the areas of scope, scheduling, cost, risk, quality, stakeholder and resource management and communications. The knowledge and skills to lead a successful team and make sound decisions while working in a high-paced and high-pressure environment. The ability to address conduct and performance issues. Excellent oral and written communication skills. Experience managing performance against Service Level Agreements (SLA), Key Performance Indicators (KPIs), and similar performance-based metrics in a TMC or like environment. If you are interested in supporting this mission and making the roadways safer for the travelling public, submit your application now for consideration. **Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.** Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
Coordinate submarine life cycle sustainment processes, provide technical and program management support, and liaise with multiple program offices and senior personnel. | Active DoD Secret clearance, Bachelor's degree in technical/managerial field, 10+ years submarine program office experience, knowledge of submarine operations and Navy acquisition policies. | Position Description If you seek a rewarding, high profile and challenging position supporting projects for the US Navy which requires technical rigor and will tap and build on your expertise, Serco has a wonderful opportunity for you! The Life Cycle Sustainment Coordinator will be on a dynamic team, supporting Team Submarine COLUMBIA Program Office. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. This position is contingent upon your ability to maintain/transfer an active DoD Secret security clearance. Team Submarine's Submarine COLUMBIA Class Program Office is responsible for: • The construction of COLUMBIA Class submarines, financial and budget management, shipyard support of submarines, vendor support of submarines, logistical support, quality assurance (SUBSAFE), and post-delivery submarine certifications and test programs. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. In this role, you will: • Provide direct support to PMS 397 leadership in the coordination between multiple program offices in transition of a COLUMBIA Class submarine from new construction to life cycle sustainment processes. • Act as a System Matter Expert (SME) for Submarine Life Cycle Sustainment Processes to include: • SUBSAFE • Unrestricted Operations (URO) • Fly-by-Wire • Post Construction and Availability Submarine Certification. • Provide technical support utilizing ship's drawing and technical manuals for material issues that occur with submarines. • Respond to both Internal and External request for comments and opinion for documentation in the areas of Supply Support Policy and Guidance, to include NAVSEA, SSP, OPNAV, NAVSUP, COMSUBFOR instructions, notices, and publications. All reviews to consider changing or update the impacts the Acquisition, Construction, Sustainment and Disposal of the CLB Class Submarine Program. • Provide expert-level guidance to various teams regarding program management processes, coordinating schedules between project teams, supporting cost assessments, identifying/managing risk, and developing post-delivery operational plans. • Use standard Microsoft Office tools to create briefs, write letters, or build spreadsheets to communicate necessary points, promulgate decisions, or analyze and present data. David Drury https://www.linkedin.com/in/david-drury leads this team as a Navy veteran. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. Meet your Recruiter: Qualifications To be successful in this role, you will have: • An active DoD Secret security clearance. • A Bachelor's degree in any technical or managerial discipline. • At least 10 years of Submarine Program Office Experience as either a Contractor or Federal Employee. • Experience and the ability to work with and brief Senior Government Civilian and Military personnel. • Ability to travel (25%). • A detailed knowledge of submarine operating procedures (OPs), operating instruction (OIs), and casualty procedures (CPs) to support and develop COLUMBIA Class logistical technical documentation (LTD) products. Additional desired experience and skills: • General Understanding of Navy Acquisition rules and policies. • Proven leadership in either the contractor, federal employee or military fields. Take this opportunity to join a high-performing team, advance your career, and make a real difference supporting America's Navy. Join the Serco team today! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan that includes counseling conditions • Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com. Employment Type: FULL_TIME
Manage a project related to Traffic Incident Management operations, oversee team performance, safety policies, and logistics, and develop operational procedures. | Minimum of 5 years in project management and Traffic Incident Management operations, with skills in managing SLAs, KPIs, and high-pressure environments. | Position Description Join Serco as a Safety Service Patrol (SSP) Project Manager! Serco is growing our team and looking for an experienced candidate who has extensive knowledge of SSP Operations to lead a future project team. You will lead a team that works closely with state employees, local law enforcement and other first responders daily. As the Project Manager you will provide first-hand knowledge of project management and SSP operations best practices throughout the duration of the project to ensure success. As a SSP Project Manager, you can expect to: • Be responsible for managing a project and related task orders for customer with annual revenue ranging from $3 - $10M. • Be responsible for the overall operation of the service in accordance with the contract requirements. • Have budgetary responsibilities. • Conduct cost management through continual cost control and review. • Provide expertise to customer to ensure resolution of issues. • Manage a team of 15 or more employees. • Audit and evaluate training and performance. • Be responsible for all aspects of the project including personnel, vehicles, equipment, planning, safety policies, and logistics. • Be responsible for developing and reporting on Standard Operating Procedures, SLAs, and contract deliverables. • Develop and foster long-term relationships with TIM partner agencies. • Provide operational enhancement recommendations for equipment/technology modifications/upgrades. Qualifications To be successful in this role, you will have: • Five years’ experience in project management. • Five years of experience in Traffic Incident Management operations management such as safety service patrol or first responder programs. • Proficiency managing projects to a project management plan; including the areas of scope, scheduling, cost, risk, quality, stakeholder and resource management and communications. • The knowledge and skills to lead a successful team and make sound decisions while working in a high-paced and high-pressure environment. • The ability to address conduct and performance issues. • Excellent oral and written communication skills. • Experience managing performance against Service Level Agreements (SLA), Key Performance Indicators (KPIs), and similar performance-based metrics in a TMC or like environment. If you are interested in supporting this mission and making the roadways safer for the travelling public, submit your application now for consideration. • *Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.** Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan that includes counseling conditions • Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
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