Serco

Lead innovation and technology transition initiatives supporting large-scale defense and federal programs. | Minimum 10 years of specialized technical experience in digital engineering, AI, and defense R&D for US government agencies, with strong leadership and strategic planning skills. | Position Description & Qualifications Ready to join an organization where your contributions truly matter? At Serco, you’ll find a workplace built on trust, stability, and purpose. With long-term, government-backed contracts, proven leadership, and a collaborative culture, Serco offers an environment where you can make a meaningful impact through challenging and rewarding work. We are seeking a Director, Digital Transformation Center to lead innovation across our U.S. Defense and Federal Civilian markets. This role reports directly to the Chief Digital Officer VP, Advanced Technology Group. It is a remote position within the U.S. and requires approximately 10% travel. As the Director, Digital Transformation Center, you will focus on the identification and integration of capabilities to support large/technically complex opportunities serving Serco North America. Have strong background in Artificial Intelligence, advanced analytics, engineering, and digital modernization solutions for defense and civilian based operational missions. This position must provide proven success in developing new opportunities to transition Serco developed solutions and tools into existing US DoD and Federal Civilian contracts to meet the customer mission or expand the customer base. Have strong government and industry Research and Development technology background in Digital Modernization strategy. Must have proven success in advancing technology Readiness Levels (TRLs) and software transition competencies with the US Federal government. Discover your place in our world and help shape the future of digital transformation at Serco. In this role, you will: + Lead the product management of complex technology transitions in support of the Advanced Technology Group’s development initiatives and Business Unit growth pipelines, encompassing new business pursuits and re-compete opportunities across the U.S. Federal Government and select international markets. + Drive technology assessment activities and foster synergy among engineering, technology, and programmatic disciplines while providing expertise and advising both internal to Serco, and external to federal and international customers. + Manage the Digital Transformation Center comprising of the Enterprise Software Factory, engineering development network, digital solutioning, and various supporting engineering disciplines. + Leverage domain expertise and professional networks to accelerate technology innovation and transition targets of opportunity. To be successful in this role, you will have the following: + Ability to obtain and maintain a DoD Secret security clearance + U.S Citizenship Required + Must possess a Bachelor of Science degree in technical-related discipline + Minimum 10 years of specialized technical experience, including demonstrated success in research and development and digital engineering for U.S. Federal Government departments and agencies, with a strong focus on modern defense-based R&D initiatives + Domain knowledge and experience in digital engineering, artificial intelligence, and/or autonomous systems + Collaborative leadership skills, with the ability to partner effectively across executive teams and enable key projects and initiatives valued over $50M + Proven experience managing technology and integration strategies for large-scale programs of record ranging from $100M to $750M + Strategic planning and operational oversight, including developing and maintaining technology roadmaps, project plans, and budgets exceeding $8M, and developing and measuring performance objectives + Must have excellent communications skills (verbal and written) and highly effective interpersonal skills to engage confidently with technical leaders, business executives, customers, partners, and subcontractors + Ability to travel up to 10% Additional desired experience and skills: + Masters degree Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com . Remote Benefits: Employee Referral Program, Professional Development, Flexible Schedules, Vacation/paid time off, Work From Home, Flexible Spending Accounts, Paid Holidays, 401K, Medical, Dental and Vision, Paid sick days, Life Insurance About the Company: Serco Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation. Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals. Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world. Company Size: 5,000 to 9,999 employees Industry: Other/Not Classified Founded: 0 Website: http://www.serco-na.com

Advise on health insurance policies, analyze market trends, and support operational improvements for CMS programs, especially the ACA Marketplace. | Extensive experience in health policy research, familiarity with federal health programs, and strong analytical and communication skills. | Position Description & Qualifications Position Description & Qualifications Serco is seeking a motivated and results driven health policy advisor to shape and drive strategic policy and operations initiatives. The candidate would join our talented and fast-paced team supporting millions of people applying for healthcare coverage via the Affordable Care Act (ACA) Health Insurance Marketplace (Marketplace). This dynamic position will provide thought leadership and management to implement policy and program changes for processes and systems that review, adjudicate, and assist consumer applications. As such, the candidate in this role will closely collaborate with Serco Leadership; Service Delivery, IT Solutions and Delivery; and Operations teams; and CMS Executives. The candidate in this position ideally brings the unique combination of subject matter expertise in health insurance markets trends, federal and state health insurance policies and programs (such as the ACA Marketplaces, Medicaid/CHIP and Medicare), as well as technical understanding of eligibility and enrollment processes to coordinate and optimize multiple aspects of verification operations. This role is primarily located in Serco’s Herndon, VA office with possibility of telework options. In This Role, You Will Advise on health and insurance policies, program changes, and market trends that would impact CMS programs, especially the ACA Marketplace eligibility and enrollment operations • Monitor health policy-related guidance, regulations, and legislation • Research, analyze and report on market and insurance coverage trends • Stay abreast of CMS programs and latest analysis, research, evaluations, and reports from government, industry, think tanks, and advocacy organizations • Proactively identify potential changes that impact consumer applying for health insurance through the Marketplace and provide in-depth analysis and recommendations • Develop strategic planning and program improvements initiatives that would optimize Marketplace eligibility processing and enhance consumer enrollment outcomes Serve as an eligibility and enrollment policy subject matter expert integrating knowledge of the eligibility policy to Marketplace verification program process and operations • Support leadership and teams (business, operations, and systems teams) on eligibility requirements as policy changes or processes are improved or enhanced • Incorporate policy changes and operationalize new or revised guidance • Manage and/or coordinate priority projects that crosscut multiple teams and product lines to analyze business, functional, and technical requirements; draft operational plans and documentation; and develop performance analytics Perform liaison role delivering executive level communication and consultation • Deliver strategic written and oral briefings to CMS and Serco Leadership with clear and concise descriptions on policy and/or program changes including options, requirements, and potential impacts • Communicate key policy changes to CMS and Serco teams through detailed, well-written memos, briefs, analysis, evaluations, reports and presentations • Develop and maintain effective and efficient working relationships with the Client, interfacing with government SMEs and Serco teams Contribute to business development efforts to accelerate growth • Identify and pursue potential business opportunities that align with Serco’s objectives and capabilities • Provide policy, implementation, and innovation expertise in drafting responses to sources sought, request for proposals, and other business development requirements Required Qualifications Performs other tasks as required or assigned • Bachelor’s degree in relevant field, e.g. public health, health administration, government, or law or other appropriate degree required • Minimum five year's project management experience for complex government program • Minimum five years’ experience providing ACA Health Insurance Marketplace policy expertise in government or advocacy organization; OR Minimum five years of experience performing legislative, regulatory and program analyses and/or research on government health programs (such as Marketplace, Medicaid, CHIP, and Medicare) and/or private health insurance • Demonstrated knowledge of the Marketplace eligibility and enrollment policies and processes, or other federal health programs (such as Medicaid, Children’s Health Insurance Program or Medicare) and private health insurance industry • Ability to travel up to 10% of the time Desired Competencies • Expertise in Affordable Care Act legislative, regulatory and sub-regulatory guidance • Well-versed on the Marketplace eligibility and enrollment processes and the operations that support verifications • Knowledge of other federal health programs (such as Medicaid, Children’s Health Insurance Program and Medicare) and private health insurance industry • Understanding of ACA and Marketplace policy issues affecting consumer coverage • Demonstrated capabilities in qualitative and quantitative research and analysis, especially related to CMS programs • Ability to navigate with complex and changing policy and political environment • Strong leadership and organizational skills • Exceptional interpersonal and Client management skills • Strong verbal and written communications skills If you are interested in supporting our mission and working with a passionate team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Support the Program Manager in day-to-day operations, including HR actions, reporting, contract and financial management, and personnel development. | At least five years of Program Management experience, a bachelor's degree, current security clearance, and ability to work with senior management. | District of Columbia, US Norfolk, Virginia, US Bethesda, Maryland, US Arlington, Washington, US Project/Program Management 18322 Full-Time Yes - May Consider Occasional/Part Time Teleworking for this position $138224.19 - $230372.84 • *Position Description & Qualifications** • *Position Description & Qualifications** If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a great opportunity for you! This position is located at Serco's Washington D.C. location and will serve on a dynamic team, supporting the Program Manager for the Maritime Industrial Base (DRPM MIB). Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors. Dixon Hicks, former submarine major command and commanding officer, https://www.linkedin.com/in/dixonhicks/ , leads the Submarine Industrial Base (SIB)/Maritime Industrial Base (MIB) support for this high-performing contractor team supporting NAVSEA. • *This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance.** • *_Team Submarine’s Submarine Program Offices are responsible for_** : The acquisition of **COLUMBIA Class Submarines** and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of **VIRGINIA Class Submarines** and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The **SSN(X) Office** is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. • *_Serco-NA is seeking a motivated individual to provide help to the MIB Program Manager for PEO SSBN/ASN-RDA._** This individual will assist in engaging with the government in assisting them accomplish their mission related to the Columbia Class Program Support as well as the Maritime Industrial Base. The primary focus will be managing the support of contractors supporting the government as a Program Manager. This position will be filled in the DMV region. • *In this role, you will:** + Support the PM in the day-to-day operations within the program to include, but not limited to: + Job Description development + Resume review and interviews followed by hiring recommendations. + Human Resource Actions to include employee corrective action. + Interfacing with the government and understanding their requirements. + Onboarding and off-boarding processes + Compiling, editing and submission of weekly, monthly and annual reports. + Contract management to include subcontractors. + Timecard management. + Tracking training requirements. + Financial management. + Employee recognition. + Using your experience and submarine expertise, provide support, as needed, to all government and contractor support personnel. + The ability to work with minimal supervision. + Proficiency in preparing, selecting, organizing, and presenting information concisely. + Ability to work well within a time sensitive environment. + Professionally develop junior and senior personnel. + Research, analyze and provide recommendations on possible courses of action on multiple topics. + Provide training, as requested by the customer, to government and contractor support personnel on submarine operation, construction, risk management, and certifications. + 10% travel required. • *To be successful in this role, you will have:** + A current DoD Secret or above security clearance. + A bachelor’s degree. + At least five years of Program Management experience. + Demonstrated ability to work with senior management (GS-15+)/Flag Level. + Business Development Experience is a plus. + Experience with US Navy Submarine culture is a plus. + Experience with industry. + A demonstrated understanding of government and contract relations. + An advanced MS Office skillset to include Outlook, PowerPoint, Word, Excel and Teams. + Ability to multi-task in a fast-paced environment accepting emergent tasking with little to no supervision and/or direction. + Able to work both independently and within large team environments. + Balance a myriad of taskers and be able to prioritize. + Understand the challenges and dynamics of remote work. + Discretion in performing specified work requirements. + Outstanding written and oral communication skills to communicate effectively and build strong working relationships with a vast team of diverse professionals. + Attention to detail and the ability to meet tight deadlines, as well as work independently and with sufficient knowledge to present projects to senior management. + May require up to 10% travel. • *Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. • *Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com . District of Columbia, US Norfolk, Virginia, US Bethesda, Maryland, US Arlington, Washington, US Project/Program Management 18322 Full-Time Yes - May Consider Occasional/Part Time Teleworking for this position $138224.19 - $230372.84 • *Position Description & Qualifications** • *Position Description & Qualifications** If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a great opportunity for you! This position is located at Serco's Washington D.C. location and will serve on a dynamic team, supporting the Program Manager for the Maritime Industrial Base (DRPM MIB). Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors. Dixon Hicks, former submarine major command and commanding officer, https://www.linkedin.com/in/dixonhicks/ , leads the Submarine Industrial Base (SIB)/Maritime Industrial Base (MIB) support for this high-performing contractor team supporting NAVSEA. • *This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance.** • *_Team Submarine’s Submarine Program Offices are responsible for_** : The acquisition of **COLUMBIA Class Submarines** and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of **VIRGINIA Class Submarines** and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The **SSN(X) Office** is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. • *_Serco-NA is seeking a motivated individual to provide help to the MIB Program Manager for PEO SSBN/ASN-RDA._** This individual will assist in engaging with the government in assisting them accomplish their mission related to the Columbia Class Program Support as well as the Maritime Industrial Base. The primary focus will be managing the support of contractors supporting the government as a Program Manager. This position will be filled in the DMV region. • *In this role, you will:** + Support the PM in the day-to-day operations within the program to include, but not limited to: + Job Description development + Resume review and interviews followed by hiring recommendations. + Human Resource Actions to include employee corrective action. + Interfacing with the government and understanding their requirements. + Onboarding and off-boarding processes + Compiling, editing and submission of weekly, monthly and annual reports. + Contract management to include subcontractors. + Timecard management. + Tracking training requirements. + Financial management. + Employee recognition. + Using your experience and submarine expertise, provide support, as needed, to all government and contractor support personnel. + The ability to work with minimal supervision. + Proficiency in preparing, selecting, organizing, and presenting information concisely. + Ability to work well within a time sensitive environment. + Professionally develop junior and senior personnel. + Research, analyze and provide recommendations on possible courses of action on multiple topics. + Provide training, as requested by the customer, to government and contractor support personnel on submarine operation, construction, risk management, and certifications. + 10% travel required. • *To be successful in this role, you will have:** + A current DoD Secret or above security clearance. + A bachelor’s degree. + At least five years of Program Management experience. + Demonstrated ability to work with senior management (GS-15+)/Flag Level. + Business Development Experience is a plus. + Experience with US Navy Submarine culture is a plus. + Experience with industry. + A demonstrated understanding of government and contract relations. + An advanced MS Office skillset to include Outlook, PowerPoint, Word, Excel and Teams. + Ability to multi-task in a fast-paced environment accepting emergent tasking with little to no supervision and/or direction. + Able to work both independently and within large team environments. + Balance a myriad of taskers and be able to prioritize. + Understand the challenges and dynamics of remote work. + Discretion in performing specified work requirements. + Outstanding written and oral communication skills to communicate effectively and build strong working relationships with a vast team of diverse professionals. + Attention to detail and the ability to meet tight deadlines, as well as work independently and with sufficient knowledge to present projects to senior management. + May require up to 10% travel. • *Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. • *Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Lead and manage complex DoD programs, develop integrated plans and budgets, liaise with government stakeholders, track performance, mitigate risks, and guide cross-functional teams. | Bachelor’s degree or equivalent experience, PMP/DAWIA Level III certification, 6+ years program/project management, supervisory experience, ability to obtain DoD Secret clearance, and strong DoD acquisition knowledge. | Position Description Serco is hiring a Project Manager to be part of a dynamic team supportingDepartment of Defense (DoD) programs in San Diego, CA . The ideal candidate has supported program execution across technical, operational, and compliance domains, understands DoD environments, and brings lessons learned from complex challenges, including failed or delayed initiatives. You will lead integrated teams, drive delivery, and guide stakeholders through programmatic complexity with resilience and insight. This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance In this role you will: + Lead and manage complex, multi-disciplinary programs that support DoD clients and contract deliverables. + Develop and maintain integrated program plans, schedules, and budgets that align with DoD acquisition and performance requirements. + Serve as a key liaison between internal teams and government stakeholders, ensuring alignment with mission goals and compliance standards. + Support all phases of the program lifecycle, including planning, execution, performance tracking, reporting, and closeout. + Identify risks and apply experience from past program support challenges, including exposure to underperforming or failed efforts. + Implement lessons learned to improve program efficiency, reduce risk, and enhance future performance. + Ensure all documentation meets DoD and organizational standards, including status reports, risk management plans, and milestone tracking. + Provide leadership and guidance to cross-functional teams and help translate technical requirements into program execution strategies. GET TO KNOW YOUR RECRUITER! Qualifications To be successful in this role, you will have: + Ability to obtain and maintain a DoD Secret security clearance + U.S Citizenship required + PMP/DAWIA LEVEL III Certification + A Bachelors Degree + Or a High School diploma/GED with minimum 10 years of program or project management experience + Minimum 6 years of program or project management experience + Minimum 6-10 direct years of experience supervising employees + Assigns work to subordinates based on employee’s capabilities, priorities, and difficulty + Develops performance standards and evaluates employee performance + Provides technical and administrative oversight, advice and instruction + Interviews with candidates and recommendations for hiring, promotions, etc. + Hears and resolves employee complaints, referring to serious complaints lacking resolution to higher level supervision + Takes disciplinary measures such as warnings and reprimands and recommends more serious disciplinary measures to higher supervision + Identifies and arranges for employee developmental and training requirements + Solid understanding and support of DoD structures & acquisition processes + Experience contributing to or supporting programs that encountered delivery, performance, or compliance challenges—and the ability to articulate key takeaways and adjustments made + Demonstrated resilience and stress management + Complex problem solving + Strong interpersonal skills + Demonstrated Critical and analytical thinking + Ability to travel 25% (CONUS & OCONUS) + Ability to obtain and maintain a valid U.S Passport Additional desired experience and skills: + Active DoD Secret security clearance + Prior experience supporting DoD initiatives under FAR/DFARS compliance + Familiarity with Agile, hybrid, and Waterfall project management frameworks + Understanding risk management, change control, and stakeholder communication best practices Apply today to discover your place in our world! In compliance with state and local laws regarding pay transparency, the salary range for this role is $95,604.60 to $191,209.20; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/71032/project-manager---%28san-diego%2c-ca%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830) New to Serco? Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup) ID _71032_ Recruiting Location : Location _US-CA-San Diego_ Category _Project/Program Management_ Position Type _Full-Time_ Security Clearance _Other_ Clearance Details _Ability to obtain and maintain a DoD Secret security clearance_ Telework _Yes - May Consider Occasional/Part Time Teleworking for this position_ Benefits: Medical, Dental and Vision, Flexible Schedules, Life Insurance, 401K, Work From Home, Flexible Spending Accounts, Vacation/paid time off, Professional Development, Paid sick days, Employee Referral Program, Paid Holidays About the Company: Serco Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation. Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals. Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world. Company Size: 5,000 to 9,999 employees Industry: Other/Not Classified Founded: 0 Website: http://www.serco-na.com