Sentry

Lead and develop a team building high-traffic developer tools, providing technical and product guidance, and collaborating with cross-functional teams. | 8+ years of engineering experience, 2+ years in management, experience with customer-facing products, and strong communication skills. | About Sentry Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. Sentry embraces a hybrid work model across our global hubs, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools. About the role Sentry is on a mission to help developers identify and fix problems faster by powering debugging workflows for millions of engineers worldwide. Our platform ingests millions of events per second and surfaces high-value signal from that stream that developers rely on to ship confidently at scale. Our Issue Workflow surface — including alerts, issue search, and issue details — is Sentry’s highest trafficked product experience and central to how developers spend their day. We’re looking for an Engineering Manager to lead and grow the team that shapes this core experience. This is a role for someone who thrives at the intersection of technical leadership, product sense, and team development who is ready to elevate both the system and the people who build it. In this role you will Lead and develop a team of engineers who build and maintain Sentry's highest-trafficked product surfaces: issue details, issue search, and alerts Provide technical and product guidance, staying hands-on enough to review code, contribute to architecture discussions, and unblock engineers on complex problems Define team direction and deliverables, remove blockers, and resolve conflicts Talk to Sentry's customers to deeply understand how they use the product and where their pain points are Set clear plans, delegate effectively, and keep execution on track You’ll love this job if you Are a product-minded leader who cares deeply about developer experience. Have a strong engineering background that you use to inform and validate the team's technical decisions. You're comfortable in code and want to stay close to it. Are excited about the intersection of AI and developer tools, and want to help define how humans and coding agents work together to find and fix problems. Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions possible. Love to foster career growth of those around you, finding opportunities for team members to excel. Qualifications 8+ years of professional engineering experience, preferably with Python, TypeScript, or similar 2+ years of engineering management experience Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces Experience owning a significant product area end-to-end, from shipping new features through long-term maintenance and iteration Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 - 280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs. Equal Opportunity at Sentry Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Manage product development lifecycle, develop and execute product strategies, conduct market and competitive analysis, oversee compliance and financial viability, and lead product launches and expansion strategies. | Experience in insurance product management, customer-driven solutions, market and competitor intelligence, lean innovation or agile development, financial analysis, and project leadership with profit and loss accountability. | Sentry has an opening on our team as a Product Manager. In this role you will oversee the development of or develop and introduce new or enhanced products and services in existing markets to strategically manage the product development lifecycle. Support and manage insurance product performance in market by leveraging analysis, insights across a variety of internal and external sources to conduct root cause analysis. Based on qualifications and experience of the selected candidate, this position can be filled as a Product Manager or a Senior Product Manager. This position will be located at our office in Madison, WI, Stevens Point, WI or Nashville, TN in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You’ll Do As a Product Manager, you will research solutions that inform recommended actions to improve profitability, growth and customer experience in support of annual profit and growth plans. Create insights from intelligence about customer, market and competitors for problem solving and proactively monitoring trends in the market. May specialize in product development and/or product management depending upon needs of the business area. Additionally You Will • Oversee the development of specific strategies related to price, product and underwriting. Execute and deliver product initiatives that lead to profitability and growth • Collaborate with subject matter experts and other company leaders to implement changes that enhance the customer experience • Research the competition to develop opportunity and threat assessments • Directs end-to-end life cycle of department and corporate initiatives • Oversees implementation of product changes in compliance with laws and regulations • Develop and maintain strong technical expertise and knowledge within the product management team • Oversee research and insight gathering and analysis including competitive intelligence, customer empathy, develop pricing models and analysis, and innovation methodology • Develop customer product strategy including customer segmentation, roadmap development and maintenance of product backlog. Collaborate with product management for opportunity identification, enterprise service linkage, vendor management and research • Execute and oversee lean product innovation processes to test-and-validate product needs using minimum viable product and other concepts • Develop and oversee process for launch of products, services and enhancements. Ensure overall compliance and financial viability • Identify and develop expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets What It Takes • Demonstrated experience providing customer-driven solutions, support, or service • Demonstrated experience developing insurance product/line of business strategies • Extensive knowledge of leveraging customer, market, and competitor intelligence • Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches • Extensive knowledge of market research and marketplace and regulatory trends • Extensive knowledge and understanding of product design, pricing and product management • Solid knowledge and understanding of advanced financial and data analysis techniques • Demonstrated experience leading projects in product development and product management • Demonstrated experience with profit and loss accountability What You’ll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office. • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop you will receive prior to your start, Sentry will provide equipment for your home office. • Meal Subsidy available for associates who report to an office. • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program. • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time Off. • Group Medical, Dental, Vision, Life Insurance, Parental Leave, and our Health and Wellness benefits to encourage a healthy lifestyle. • Well-being and Employee Assistance programs. • Sentry Foundation gift matching program to encourage charitable giving. About Sentry We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Casey Van Der Geest Casey.VanDerGeest@sentry.com Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.