Sentry

Drive strategic execution and manage capacity, dependencies, and risks across complex infrastructure initiatives. | 8+ years technical program management experience in platform or infrastructure domains with proven cross-functional leadership in ambiguous environments. | About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Platform org at Sentry is the engine that everything else runs on, spanning developer platform, core infrastructure underpinning the product, SRE, security, and IT. It's a broad, technically complex, and deeply consequential organization. We're looking for a Staff Technical Program Manager who can operate at the intersection of technical depth and strategic execution: someone who thrives in complexity, builds trust with senior engineering leaders, and has a gift for turning ambiguity into clarity and momentum. You'll report to the Head of Technical Program Management and work closely with the VP of Platform Engineering, their staff, and partner teams across Engineering, Product, and Design (EPD). This is a high-visibility role with real influence. You'll work directly with the CTO and senior leaders, shape how the Platform org operates, and help Sentry scale through one of its most important chapters. In this role, you will: Drive strategic execution. Partner with the VP of Platform Engineering and senior EPD leaders to translate priorities into clear, measurable plans. Own sequencing, milestones, and key decisions, and make sure leadership always has reliable visibility into progress and tradeoffs. Build data-driven delivery health. Establish the metrics and dashboards that reflect delivery confidence, risk, and engineering health across the Platform org. Keep planning and reporting high-signal and lightweight, focused on outcomes rather than activity. Manage capacity, dependencies, and risk. Create visibility into resourcing, cross-team dependencies, and constraints so leaders can align investment to the highest-impact priorities. Surface risks early, drive tradeoffs when priorities compete, and keep complex initiatives on track. You'll love this role if you: Get energized by technically complex, cross-functional work and find deep satisfaction in making execution smoother and more predictable at scale Have a strong point of view and aren't afraid to bring it to a room full of senior engineers and leaders Love turning ambiguity into operating clarity: strong rhythms, sharp plans, measurable outcomes Have a genuine appreciation for platform and infrastructure challenges — you understand why reliability, scalability, and security aren't just operational concerns, they're strategic ones Qualifications 8+ years of Technical Program Management experience at a high-growth technology company, with direct exposure to platform, infrastructure, SRE, or security engineering organizations Proven ability to lead complex, cross-functional programs spanning engineering, product, and business functions in a matrixed organization Experience defining or improving incident management, on-call processes, or operational reliability programs Strong analytical instincts: you build systems to track delivery health and use data to drive decisions Demonstrated ability to build structure and operating cadence in environments where neither existed, creating processes that teams adopt and sustain Exceptional written and verbal communication skills; you can produce high-signal, low-overhead reporting artifacts for senior and executive audiences, and go deep with engineers with equal confidence The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $240,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs. Equal Opportunity at Sentry Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Develop and maintain JavaScript SDKs and collaborate with open-source committees to influence standards. | At least 5 years of software engineering experience with deep expertise in TypeScript/JavaScript and multiple modern frameworks, willing to relocate to San Francisco. | About Sentry Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. Sentry embraces a hybrid work model across our global hubs, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools. About this role Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry. This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape. In this role you will Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on: A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers. The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards. Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences You'll love this role if you Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use. Are a developer at heart, driven to create exceptional tools for your peers Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated Are excited about contributing to a globally recognized open-source project full-time Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights Qualifications At least 5 years of experience as a Software Engineer, web developer, or a similar role Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments Exceptional written and verbal communication skills in English You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub Bonus points for: Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks A history of contributing to or maintaining open-source libraries Experience engaging with open-source committees or working groups If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs. Equal Opportunity at Sentry Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Develop and maintain JavaScript SDKs for server-side and edge runtimes, collaborate with open-source communities to influence standards and fix bugs. | At least 5 years experience in software engineering with deep expertise in TypeScript/JavaScript and Node.js, willing to relocate to San Francisco. | About Sentry Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. Sentry embraces a hybrid work model across our global hubs, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools. About this role Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry. This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape. In this role you will Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on: A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences You'll love this role if you Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use Are a developer at heart, driven to create exceptional tools for your peers Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated Are excited about contributing to a globally recognized open-source project full-time Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights Qualifications At least 5 years of experience as a Software Engineer, web developer, or a similar role Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models Exceptional written and verbal communication skills in English You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub Bonus points for: Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives Familiarity with OpenTelemetry instrumentation in server-side or edge environments A history of contributing to or maintaining open-source libraries Experience engaging with open-source committees or working groups If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs. Equal Opportunity at Sentry Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Build and enhance control plane systems managing customer identity and lifecycle across multi-cell architecture, partnering with teams to improve infrastructure and service reliability. | 5+ years as Software Engineer with strong Python proficiency, experience in distributed systems, cloud platforms, containerization, and understanding of replication and consistency models. | About Sentry Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. Sentry embraces a hybrid work model across our global hubs, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools. About the role Sentry.io provides a suite of services to diagnose health problems in their customers’ applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets. We make the development and deployment of these tools a safe and enjoyable experience, by maintaining a succinct and helpful continuous integration environment and an informative deployment pipeline. The Centralized Tenancy and Routing Layer (CTRL) team builds and operates the foundational infrastructure that defines customer boundaries and coordinates lifecycle operations across Sentry’s distributed architecture. These systems power how customers are managed and how services communicate and replicate data safely across our ecosystem. As a Senior Software Engineer on the CTRL team, you’ll design and operate the core platform primitives that make this architecture possible. Your work will focus on distributed coordination, cross-cell routing, replication infrastructure, and lifecycle orchestration for the customer environment. This role sits at the heart of Sentry’s platform architecture—building the control systems that ensure the platform operates safely and correctly at global scale. The work requires strong engineering judgment and deep distributed systems thinking. You’ll design systems where correctness and reliability are critical, and build abstractions that many teams depend on but rarely see directly. Ultimately, you’ll help build the infrastructure that enables Sentry’s SaaS platform to scale safely across a distributed, multi-cell architecture. In this role you will Build and enhance the control plane systems that manage customer identity, placement, and lifecycle across a multi-cell architecture. Improve the reliability, scalability, and observability of mission-critical control plane services. Partner with engineering teams to provide safe infrastructure primitives and standards for cell-compatible systems. Help operate critical infrastructure through incident response and continuous improvement. You’ll love this job if you Enjoy building foundational distributed systems that power an entire platform. Care deeply about correctness, reliability, and safe infrastructure primitives. Like designing systems that coordinate state and data across large distributed environments. Prefer solving architectural problems rather than product feature work. Want to shape how a global platform evolves as it scales. Qualifications 5+ years of experience as a Software Engineer or similar role. Strong proficiency with Python; experience with Rust is a plus. Experience designing and operating distributed systems at scale. Strong understanding of replication, consistency models, and service coordination. Experience building infrastructure services or platform APIs used by multiple teams. Experience working with cloud platforms (e.g., AWS, Azure, GCP). Experience operating containerized systems (e.g., Docker, Kubernetes). Track record of operating production systems with strong ownership. Strong written communication skills and ability to document platform systems clearly. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs. Equal Opportunity at Sentry Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Manage product development lifecycle, develop and execute product strategies, conduct market and competitive analysis, oversee compliance and financial viability, and lead product launches and expansion strategies. | Experience in insurance product management, customer-driven solutions, market and competitor intelligence, lean innovation or agile development, financial analysis, and project leadership with profit and loss accountability. | Sentry has an opening on our team as a Product Manager. In this role you will oversee the development of or develop and introduce new or enhanced products and services in existing markets to strategically manage the product development lifecycle. Support and manage insurance product performance in market by leveraging analysis, insights across a variety of internal and external sources to conduct root cause analysis. Based on qualifications and experience of the selected candidate, this position can be filled as a Product Manager or a Senior Product Manager. This position will be located at our office in Madison, WI, Stevens Point, WI or Nashville, TN in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You’ll Do As a Product Manager, you will research solutions that inform recommended actions to improve profitability, growth and customer experience in support of annual profit and growth plans. Create insights from intelligence about customer, market and competitors for problem solving and proactively monitoring trends in the market. May specialize in product development and/or product management depending upon needs of the business area. Additionally You Will • Oversee the development of specific strategies related to price, product and underwriting. Execute and deliver product initiatives that lead to profitability and growth • Collaborate with subject matter experts and other company leaders to implement changes that enhance the customer experience • Research the competition to develop opportunity and threat assessments • Directs end-to-end life cycle of department and corporate initiatives • Oversees implementation of product changes in compliance with laws and regulations • Develop and maintain strong technical expertise and knowledge within the product management team • Oversee research and insight gathering and analysis including competitive intelligence, customer empathy, develop pricing models and analysis, and innovation methodology • Develop customer product strategy including customer segmentation, roadmap development and maintenance of product backlog. Collaborate with product management for opportunity identification, enterprise service linkage, vendor management and research • Execute and oversee lean product innovation processes to test-and-validate product needs using minimum viable product and other concepts • Develop and oversee process for launch of products, services and enhancements. Ensure overall compliance and financial viability • Identify and develop expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets What It Takes • Demonstrated experience providing customer-driven solutions, support, or service • Demonstrated experience developing insurance product/line of business strategies • Extensive knowledge of leveraging customer, market, and competitor intelligence • Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches • Extensive knowledge of market research and marketplace and regulatory trends • Extensive knowledge and understanding of product design, pricing and product management • Solid knowledge and understanding of advanced financial and data analysis techniques • Demonstrated experience leading projects in product development and product management • Demonstrated experience with profit and loss accountability What You’ll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office. • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop you will receive prior to your start, Sentry will provide equipment for your home office. • Meal Subsidy available for associates who report to an office. • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program. • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time Off. • Group Medical, Dental, Vision, Life Insurance, Parental Leave, and our Health and Wellness benefits to encourage a healthy lifestyle. • Well-being and Employee Assistance programs. • Sentry Foundation gift matching program to encourage charitable giving. About Sentry We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Casey Van Der Geest Casey.VanDerGeest@sentry.com Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.