SentiLink

Build and enhance API platforms, lead technical direction, and ensure product quality and security. | 6+ years of software development experience, proficiency in Python or Golang, experience with RDBMS, Docker, AWS, and agile methodologies. | SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. About the Opportunity: As a Senior Software Engineer at SentiLink, you will build and enhance an API platform that powers our products. You will work with product, engineering, and security teams across the company to deploy the features and underlying systems to make our products scalable, maintainable, and extremely secure. You have outstanding programming skills, you are proficient in our technology stack, and you can pick up new technologies quickly as we evolve. This is a remote, US-based role. Technologies: Golang, Python, PostgreSQL (RDS), OpenSearch, Docker, AWS technologies (Lambda, Cognito and other standard technologies). Responsibilities: You are the owner of one large section of our codebase Lead the technical direction provide guidance and set the technical direction for our team, ensuring alignment with project goals and industry best practices Design and build a suite of API-based decisioning products Code, test, debug, document, and maintain products and platform using established coding standards and methodologies Partner with product management to drive agile delivery of both existing and new products based on project requirements. Ensure new software meets quality standards by writing unit, dependency, integration and end-to-end automated tests Troubleshoot, debug, and resolve product issues as they arise Ensure platform and services meet SLA requirements; on call rotation for production issues, along with the rest of engineering Requirements: 6+ years of software development experience building enterprise or consumer facing products Experience with building API based products using Python, Golang, or similar technologies Excellent analytical and problem solving skills, interpersonal skills, and a sense of humor (enjoy the journey) Familiarity with: RDBMS (e.g. postgres) and ability to write efficient queries with optimal structures; Docker and AWS technologies; fintech or financial services; scrum / agile development environment Candidates must be legally authorized to work in the United States and must live in the United States Compensation: $170,000/year - $240,000/year + equity + benefits Note: This salary range may be inclusive of multiple career levels, and the actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, and qualifications. Perks: Employer paid group health insurance for you and your dependents 401(k) plan with employer match (or equivalent for non US-based roles) Flexible paid time off Regular company-wide in-person events Home office stipend, and more! Corporate Values: Follow Through Deep Understanding Whatever It Takes Do Something Smart

Lead internal initiatives to improve data systems and infrastructure, partnering with engineering, data science, and analytics teams to ensure scalable, reliable, and high-quality internal data assets. | Over 5 years of experience with data-heavy products, strong understanding of big data concepts, and proven ability to manage complex, cross-functional technical projects. | SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role We’re looking for a Product Manager to lead internal initiatives within SentiLink’s Tech organization. This team builds and maintains SentiLink’s core internal technology, spanning critical datasets, internal services, and the underlying platforms that support our products and analytics. Many of these systems are data-heavy and highly interdependent, requiring strong product stewardship to ensure clarity, quality, and coordinated execution. While the portfolio will include a range of internal technical projects, many of the most impactful initiatives are deeply data-driven. You will work on efforts that improve how we acquire, structure, and operationalize data across the company—building internal assets that support both current product lines and future innovation. You will bring product discipline and project leadership to work that spans engineering, data science, solutions analytics, and product teams. In this role, you will partner with teams across the company to understand how internal systems and datasets are used today and what they must support as we scale. You will translate varied internal needs into clear product requirements, prioritize improvements, and drive delivery from concept through adoption. Responsibilities Own the product vision, roadmap, and execution for internal technical initiatives, with a strong focus on data‐intensive systems and foundational datasets. Lead cross-functional efforts to improve the quality, reliability, and usability of internal systems, including datasets, shared services, and internal platforms. Drive long-term initiatives to future-proof internal data and technology assets, ensuring they scale with evolving product, analytics, and operational needs. Partner with engineering, data science, solutions analytics, and product stakeholders to understand use cases, clarify requirements, and identify interdependencies. Manage prioritization across competing internal demands, balancing immediate impact with long-term strategic value. Translate complex internal needs into clear, actionable specifications and ensure alignment across teams. Apply structured project management to initiatives with multiple teams, ambiguous problem spaces, and intricate technical dependencies. Define and track success metrics for internal systems and datasets, such as quality, completeness, latency, reliability, and stakeholder satisfaction. Communicate roadmap, progress, risks, and tradeoffs to internal stakeholders at all levels. Requirements 5+ years of experience with data-heavy or platform-oriented products. Hands-on experience working with large datasets, ideally in distributed or big-data environments (e.g., Spark, Databricks, BigQuery, Snowflake, similar) Strong understanding of big data concepts, data pipelines, data cleaning/normalization, and data modeling. Demonstrated ability to partner effectively with engineering, data science, and analytics teams on deeply technical problem spaces. Experience driving large internal initiatives with multiple stakeholders and managing substantial cross-functional dependencies. Proven ability to structure ambiguous requirements, prioritize effectively, and deliver predictable execution on complex technical programs. Excellent communication skills, with the ability to explain technical concepts to diverse audiences and facilitate alignment across teams. A forward-looking, durability-focused mindset—ensuring internal systems and datasets are built for scale, maintainability, and long-term adaptability. Perks: Employer paid group health insurance for you and your dependents 401(k) plan with employer match (or equivalent for non US-based roles) Flexible paid time off Regular company-wide in-person events Home office stipend, and more! Corporate Values: Follow Through Deep Understanding Whatever It Takes Do Something Smart

Manage enterprise customer relationships, onboard clients, and develop strategies to meet business goals in fraud prevention. | 5-7 years in customer success or account management within financial services or fraud, with experience in client onboarding, relationship management, and cross-team collaboration. | SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role: As an Enterprise Customer Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer. This is a remote, US-based role. Responsibilities: Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc. Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals) Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!) Establish business goals with each client and establish a plan to achieve targets Requirements: 5-7 years experience as a Customer Success Manager or Account Manager in Financial Services or Fraud Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Solutions Analytics, Data Science, Product, Fraud Intelligence and Engineering Partner with Sales during pre and post sales Self-motivated, detail-oriented, with a big appetite for making our partners successful Experience with Salesforce and Apollo, a plus Willingness to travel up to 25% of the time to visit clients and for industry relevant conferences Candidates must be legally authorized to work in the United States and must live in the United States Salary Range: $130,000/year - $160,000/year + bonus + equity + benefits Perks: Employer paid group health insurance for you and your dependents 401(k) plan with employer match (or equivalent for non US-based roles) Flexible paid time off Regular company-wide in-person events Home office stipend, and more! Corporate Values: Follow Through Deep Understanding Whatever It Takes Do Something Smart

As a Senior Infrastructure Engineer, you will develop standards, processes, tooling, and systems for the SentiLink platform. You will collaborate with various teams to improve system reliability and efficiency. | Candidates should have 4+ years of relevant experience and familiarity with AWS cloud infrastructure and managing infrastructure as code. Experience with cloud networking, observability platforms, and secure container orchestration is also preferred. | About us: SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another. By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better. We’ve had tremendous traction and are growing extremely quickly. Already our real-time APIs have helped verify hundreds of millions of identities, beginning with financial services. In 2021, we raised a $70M Series B round, led by Craft Ventures to rapidly scale our best in class products. We’ve earned coverage and awards from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list consecutively since 2023. Last but not least, we’ve even been a part of history -- we were the first company to go live with the eCBSV and testified before the United States House of Representatives. About the Opportunity: As a Senior Infrastructure Engineer, you’ll be responsible for the development of standards, processes, tooling, and systems that serve as the foundation of the SentiLink platform. We’re looking for someone driven towards improving the reliability and efficiency of our systems, services, and engineering teams. You will work closely with the Engineering, Data Science, and Analytics teams to understand their needs and pain points, and to build systems and tools to improve their velocity, reliability, efficiency, and visibility. The optimal candidate will have a bias towards secure solutions that follow engineering best practice. Technologies: Python, Aurora PostgreSQL, AWS infrastructure (EC2, S3, RDS, Redshift, etc.), Kubernetes, Docker, Terraform, CICD, observability tooling (e.g., Datadog, Prometheus, SumoLogic), OpenSearch, and Linux This is a remote, US-based role. Responsibilities: Construct infrastructure as code. Develop and enforce best practice across configurations while preventing drift between Terraform configurations and infrastructure deployments Design infrastructure that enables Engineering, Data Science, and Analytics to rapidly perform software development and data processing Implement monitoring tools, dashboards, and functionalities for a variety of services and operations across SentiLink’s infrastructure and software platform Design, implement, and maintain scalable DevOps and CI/CD pipelines to automate application deployment, infrastructure provisioning, and system monitoring, ensuring high availability and efficient development workflows Formulate strategies and execute solutions for cloud identity and access management Collaborate with the SRE and security teams to maintain secure, up-to-date infrastructure in our cloud environment Supervise and monitor platform costs, working cross-functionally to keep costs in line with corporate financial expectations Oversee, develop, and operate Kubernetes and service mesh infrastructure, ensuring smooth performance and reliability Investigate operational alerts, pinpoint root causes, and compile comprehensive root cause analysis reports. Pursue action items relentlessly until they are thoroughly completed Conduct in-depth examinations of database operational issues, actively developing and improving database architecture, schema, and configuration for enhanced performance and reliability Requirements: 4+ years of relevant work experience Familiarity with AWS cloud infrastructure, managing infrastructure as code, and cloud identity and access management Experience developing cloud networking infrastructure, including DNS, CDNs, load balancers, VPCs, subnets, and security groups Experience with scaling and migrating production systems with little to no downtime Experience managing observability platforms, building monitoring dashboards, and configuring high quality, actionable alerting Experience working on software delivery pipelines (CI/CD) and DevOps tooling a plus Background in building secure container orchestration using Docker and Kubernetes is a plus Experience operating enterprise-size databases. Postgres, Aurora, Redshift, and OpenSearch experience is a plus Experience with Python or Golang is a plus Hands on with development and testing of distributed systems at scale is a big plus Candidates must be legally authorized to work in the United States and must live in the United States Salary Range: $145,000/year - $200,000/year + equity + benefits Perks: Employer paid group health insurance for you and your dependents 401(k) plan with employer match (or equivalent for non US-based roles) Flexible paid time off Regular company-wide in-person events Home office stipend, and more! Corporate Values: Follow Through Deep Understanding Whatever It Takes Do Something Smart