Selective Insurance Company of America

Serve as a liaison between the company and agents, acting as a relationship manager. Monitor agency results and ensure agents are familiar with Selective’s initiatives and products. | Must have a proven track record in achieving business goals and possess superior communication and negotiation skills. A college degree is preferred along with 5+ years of relevant experience. | About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective’s initiatives, products, policies, procedures and services. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities Develop an agency force that pre-qualifies accounts, in-house rates using CLAS, processing small business using One & Done and/or the Service Center, and recognizes the value of the AMS position to help them write new profitable business and achieve agency goals. Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective. Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company’s initiatives, procedures and policies. Develop professional working relationship with agent, regional underwriting and claim teams and corporate departments. Assists in directing BSU technical specialists for regional ITS training of agency personnel. Keeps two-way communication between agent and company continuously open and viable and encourages agent usage of all Selective systems, including CLAS, PLUS and e-Select. Performs inspections as determined by Loss Control Guide. Makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly. Stays alert for and advise company of any industry information, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Selective. Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team. Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency opportunities for greater growth and profit. Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee’s time. Qualifications Knowledge and Requirements Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals. Demonstrated superior communication, negotiation & presentation skills. Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location. Must be able to maximize technology to ensure high productivity (Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software). Must have valid state-issued driver’s license in good standing and be able to drive an automobile. Education and Experience College degree preferred with 5+ years underwriting, marketing or field underwriting experience. The following experience is preferred: 3 years Agency Management, rating 2 year Claims, Loss Control � Inspection Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $84,000.00 - USD $127,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Acts as a subject matter expert in underwriting, providing advanced technical support and training to Client Services’ Underwriters. Coordinates renewal Quality Assurance and ensures compliance with legal and regulatory requirements. | Candidates should have strong multi-line underwriting technical skills and at least 10 years of recent insurer experience. A college degree in a related field and CPCU certification are preferred. | About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Acts as subject matter expert in areas including but not limited to eligibility, pricing, and regulatory issues, workflows, and automated systems. Accountable for the renewal Quality Assurance results in Client Services, technical underwriting, policies & procedures, and compliance. Evaluates complex and technically involved underwriting issues and provides advanced technical underwriting support. Serves as mentor to Client Services’ Underwriters and provides training as needed. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. https://vimeo.com/844729866/7560a5d973 Responsibilities Acts as a coverage and technical resource for underwriting personnel in the region. Creates training & educational materials for new and existing Client Services’ underwriting personnel. Provides and coordinates training to ensure thorough understanding of underwriting guidelines, issues, and controls. Focal point for resolving all account review issues, Compliance reviews, and assists Supervisors in handling escalations with agency partners and insureds. Coordinates to assure that renewal QA is completed for Client Service Underwriters, conducts specific file QA’s, responsible to complete roll up of Client Services’ QA results on a monthly basis identifying trends by LOB, SBU and individual; Develops action plans for issues identified and collaborating with Supervisors to conduct refresher training. Examines legal and regulatory information and decisions to keep underwriting personnel and management informed of any underwriting developments. Ensures Insurance Department compliance and acts as liaison with corporate compliance. May assist or direct the coordination of responses to Insurance Department complaints for Client Services. Acts as liaison between regional underwriting management, SBU, BSU, Operations Optimization & Compliance to resolve system problems, form issues, rating issues, and workflow changes/enhancements. May represent Client Services underwriting on committees. Audits underwriting policies or procedures to ensure compliance with company guidelines. Acts as main contact for Client Services for Underwriting training with Small Business Unit (SBU) and LOBs. Represents company in a highly professional manner and provides knowledgeable and exemplary service to the company in an underwriting capacity. Qualifications Knowledge and Requirements Understanding of state and regulatory requirements in the insurance industry. Excellent written and verbal communication skills. Periodic travel to Regional offices as needed. Education and Experience Strong multi-line underwriting technical skills 10+ years of recent insurer experience. College degree in risk management, business, finance, or a related field preferred CPCU Certified Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $97,000.00 - USD $146,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The GL Claims Specialist will investigate coverage and liability of claims, analyze information to evaluate claims, and negotiate resolutions. Responsibilities also include processing claims, updating systems, and preparing for claims review and settlement conferences. | Candidates should have a minimum of 3 years of experience in Commercial General Liability claims and a college degree is preferred. Strong communication, negotiation, and decision-making skills are essential, along with knowledge of insurance policies and regulations. | About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Selective is looking for a GL Claims Specialist for this fully remote position to handle claims throughout Selective's footprint. Candidate must have experience handling GL claims for the Midwest or Western jurisdictions. The purpose of this position is to provide direct handling of the company’s non- litigated and lower-level litigated general liability claims. Responsibilities of this position include basic coverage analysis, investigation, evaluation, negotiation and disposition of assigned claims. The individual in this position will also ensure claims are processed within company policies, procedures, and with the individual’s prescribed authority with exceptional standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities Investigate coverage and liability of claims through telephone, automated correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses, and others having pertinent information. Issue applicable coverage letters. Analyze information in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations when necessary. Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents on claim resolution. Evaluate, negotiate, and resolve claims within delegated authority. Handle general liability and auto liability files from start to finish. Assign appropriate counsel if needed to defend a claim. Update claims system on a continual basis to accurately reflect status of each assigned file and to initiate percentage of negligence on the part of the insured to determine "chargeability". Receive and approve expenses incurred to investigate, process, and handle a claim. Close claim by issuing check or denial and securing appropriate releases. Prepare check requisitions for all loss and expense payments. Explore contribution on all claims assigned. Prepare for and participate in claims review and settlement conferences. Analyze information, including depositions, expert reports, attorney evaluations, and medical reports, gained from discovery during litigation in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations. Qualifications Knowledge and Requirements Effective verbal and written communication skills: Must demonstrate excellent communication skills through previous roles or certifications in communication. Strong time management and organizational skills: Proven ability to manage multiple claims simultaneously with documented success in meeting deadlines. Negotiation and claim disposition skills with proven problem-solving ability: Must have a track record of successful negotiations and claim resolutions, supported by specific examples or metrics. Strong judgment and decision-making skills: Demonstrated ability to make sound decisions in high-pressure situations, with examples of past decisions and their outcomes. Self-starter with ability to work independently: Must have experience working remotely or independently, with minimal supervision. Moderate proficiency with standard business-related software: Proficiency in claims management and business software (e.g., Microsoft Office Suite) is required. Education and Experience College degree preferred: A degree in Business, Insurance, Risk Management, or a related field is highly preferred. Minimum of 3 years of prior Commercial General Liability claims experience with a primary insurance carrier: Experience must include handling a significant volume of claims independently. Experience handling GL Claims in the Midwest or Western jurisdictions. Strong knowledge of insurance policies, procedures, and regulations: Must demonstrate in-depth knowledge through certifications (e.g., CPCU, AIC) or extensive work experience. Demonstrated ability to analyze complex coverage issues: Must provide examples of complex coverage issues handled and the resolutions achieved. Experience with Professional Liability claims is a plus but not required. Litigation experience is a plus but not required. Industry training/designations preferred: Designations such as CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or similar are preferred. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $72,000.00 - USD $109,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Executive Large Account Specialist researches, markets, underwrites, prices, and coordinates the issuance of new large, loss-sensitive accounts. They act as a liaison between the company and agents to promote the development and production of profitable business. | Candidates should have a minimum of 10 years of commercial underwriting experience and 5 years of field underwriting or insurance marketing experience. A college degree is preferred, along with completion or pursuit of relevant certifications. | About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Researches, markets, underwrites, prices and coordinates issuance of new large, loss-sensitive accounts (premium >$350k.) Acts as liason between the company and agents to promote the development and production of profitable business. Develops and executes strategies to acquire and service new large account business opportunities. Acts as a subject matter expert in Large Accounts. Coaches and mentors less experienced peers. Participates in and leads special projects and initiatives. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities Develop, modify, and promote effective marketing strategies for the company’s large account services and products. Create new business opportunities by understanding the customer’s business and identifying additional product and service offerings. Analyze and evaluate risk exposure. Underwrite and process new large account policies with the highest degree of independence. Apply knowledge and understanding of coverage forms, rating plans, and guidelines in the selection and pricing of individual risks. Ensure adequate pricing through proper classification and documentation, and adherence to company underwriting standards and philosophy. Provide expert guidance in strategic planning and implementation of short and long-term goals for large accounts that support the company's business strategies. Recognize trends and patterns in financial data and make sound business decisions and recommendations to positively impact those trends and patterns. Partner with internal and external stakeholders regarding the survey process of large accounts. Ensure effective utilization of field force including safety management and claims to provide expertise and exceptional service to agents, insureds, and other internal staff members. Develop and maintain highly effective working relationships with agents, peers, and management. Partner with team to conduct agency and customer visits across a broad regional geography. Participate at association trade shows, committee meetings, and other organization meetings/events to represent the company's large account unit. Act as a liaison with peers in other regions to obtain and share information with internal and external customers. Provide expert guidance in recommending partnerships with new profitable agents and ending the relationship with less profitable agents Actively train, coach, and mentor technical support, field personnel, and agency staff on large accounts products, tools, and services. Actively train, coach, and mentor less experienced Large Accounts employees. Provide systems training to both internal and external stakeholders. Act as cross-regional expert in large account and loss sensitive matters; offering proactive guidance and feedback to management and coordinating with peers across regions to identify and implement best practices. Participate in or lead projects and initiatives. Actively support continuous improvement by routinely identifying and sharing process improvements. Actively research information on competitive intelligence, industry trends and consumer need to ensure competitive advantages with Large Accounts. Must be able to drive an automobile to travel within territory. Car travel represents approximately 20% of employee’s time. Qualifications Knowledge and Requirements Exceptional written and verbal communication skills Extensive underwriting technical skills and in-depth knowledge of company products and underwriting guidelines Highly effective influencing and negotiation skills Demonstrated ability to consistently meet new business growth & profitability goals Demonstrated ability to solve complex problems and make sound decisions based on diverse perspectives and effective use of data in a timely manner, even when faced with imperfect information. Effectively executes on the appropriate balance between strategic thinking and attention to detail. Demonstrated ability to lead and contribute to project teams. Demonstrated ability to effectively coach and mentor others. Demonstrated ability to influence strategy across organizational departments and levels. Highly effective ability to build, maintain and leverage relationships with internal and external customers/peers. Highly proficient in use of all supplied desktop tools, including the automated underwriting and email systems. Must have valid state-issued driver’s license in good standing Education and Experience College degree preferred Minimum of 10 years of commercial underwriting experience required Minimum of 5 years of field underwriting / insurance marketing experience required Minimum of 5 years of Large Account specific experience required Completion of INS; AU; or completion or pursuit of CIC; or CPCU strongly preferred Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $108,000.00 - USD $163,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Serve as a liaison between the company and agents, acting as a relationship manager. Develop a profitable agency force and ensure agents are familiar with Selective’s initiatives, products, policies, and services. | Candidates must have a proven track record in achieving business goals and possess superior communication and negotiation skills. A college degree is preferred along with 6+ years of relevant experience in underwriting or agency management. | About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective’s initiatives, products, policies, procedures and services. Conducts training and trains and mentor AMS at lower levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities Develop a profitable agency force that is familiar with Selective’s initiatives, products, policies, procedures and services. Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective. Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company’s initiatives, procedures and policies. Develop professional working relationship with agent, regional underwriting and claim teams, and corporate departments. Conduct underwriting, sales and information technology training for agents and their staff. Keeps two-way communication between agent and company continuously open and viable; and encourage agent usage of all Selective systems including CLAS, PLUS and eSelect. Performs inspections as determined by Loss Control Guide, makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly. Stays alert for and advise company of any industry information, new ideas, products or any changes in other carrier philosophies that could positively or adversely affect Selective. Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team. Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency results and opportunities for greater growth and profitability. Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee’s time. Qualifications Knowledge and Requirements Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals. This role is for a seasoned AMS with proven track record. Demonstrated superior communication, negotiation & presentation skills. Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location. Must be able to maximize technology to ensure high productivity ( Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software). Must have valid state-issued driver’s license in good standing and be able to drive an automobile. Education and Experience College degree preferred with 6+ years underwriting, marketing or field underwriting experience. The following experience is also preferred: 4 years Agency Management, rating 3 years Claims, loss control-inspection Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $97,000.00 - USD $133,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Claims Tech Specialist will investigate and handle both non-litigated and litigated Excess & Surplus General Liability claims. Responsibilities include coverage analysis, risk transfer, negotiation, and ensuring compliance with company policies and legal requirements. | Candidates should have a minimum of 7 years of claims handling experience, with prior litigation experience preferred. A college degree is preferred, and excellent customer service skills are required. | About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Selective Insurance is seeking an E&S Liability Claims Technical Specialist to handle both non-litigated and litigated Excess & Surplus General Liability claims. This is a remote position. Responsibilities of this position include investigation, coverage analysis, risk transfer, evaluation, negotiation, and disposition of assigned claims. Must have expertise in handling a claim from start to finish including the initial contact with the insured, doing an investigation, conducting a full coverage review, tendering and responding to tenders, and identifying relevant legal and coverage issues. The individual in this position will also ensure claims are processed within company policies, procedures, and individual's prescribed authority with exceptional standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities Investigate litigated and non-litigated claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information. Attend mediations and trials as needed. Analyze information, including depositions, expert reports, attorney evaluations, gained from discovery during litigation and pre-suit investigation in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Investigate coverage and draft tenders, responses to tenders, and draft coverage letters. Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents. Evaluate, negotiate and settle claims within delegated authority. Handle non-litigation and litigation files from start to finish. Update MCS on a continual basis to accurately reflect status of each assigned file. Do a full liability and damages analysis. Receive and approve expenses incurred to investigate, process, and handle a claim. Prepare check requisitions for all loss and expense payments. Explore salvage and subrogation potential on all claims. Prepare for and participate in claims review and settlement conferences. Close claim by issuing check or disclaimer and secure appropriate releases. Qualifications Knowledge and Requirements Prior experience handling litigation preferred. Excellent Customer Service Skills required Multi State Licensing Education and Experience College degree preferred. Minimum 7 years claims handling experience Excess Surplus experience is a plus but not necessary. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $84,000.00 - USD $127,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.