3 open positions available
Manage security integration projects for national accounts, coordinate resources, and ensure project delivery on time and within scope. | Extensive experience in security project management, familiarity with security systems, and managing large national accounts. | Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. As a Program Manager you will manage programs for Fortune 1000, national accounts, and enterprise customers. This position will support functions at the customer service level for all Electronic Security project opportunities. National Accounts are typically multi-geography enterprises and require ongoing coordination across area boundaries representing $15-$50 million total annual potential service and sales revenue to Securitas Electronic Security. Responsibilities • Provide support to National/Key account (as assigned) managing overall service/implementation account performance, technical problem identification and resolution, and general customer service and satisfaction. • Organize and lead regular face to face visits with assigned Program teams to discuss performance, projects, issues, and plans. • Using internal systems, and interaction with field operations, assure appropriate resources are applied and scheduled • Interfaces daily with Management in Sales, Service, and Headquarter Field Support. • Electronic Security Group to discuss future ESP growth and how we can assist and plan for future support • Review workload regularly to ensure team is right sized, plan resource requirements for future opportunities identified by the Account teams. • Directly contact / interface with customers when required. • Influence process excellence team to assist in delivery process development and revisions to meet current business environment. • Create strategy and update project best practices/ processes and support procedures/requirements. • Provide support in achieving account profitability goals • Provide support of Installation Managers and Directors efforts in customer service relationship management involving National Account customer base with prompt, efficient, effective, and quality customer service and installation support through multiple service branches and/or multiple service areas • Provide and assist Installation Managers and Directors in providing necessary reporting, problem resolution, action plans and resource attainment to resolve performance issues. • Forms and maintains databases where necessary of nationally provided commodities. • Monitor Performance and provide direction to ensure projects are on time, on budget and within scope unless out of scope issues identified. • Create and maintain reporting dashboard to client, and present project, service and initiative conditions, weekly and monthly as well as regular business reviews, Quarterly/Annually. • Interface and coordinate with Logistics as it relates to staging and / or kitting ESP orders for quality installation readiness regarding spoke orders. • Meet on a regular basis to develop project plan with customer, including schedule, specific responsibilities of each party, deliverables, terms of acceptance, etc. • Ensures that the project team is trained on policy, standards, and procedures and those they are practiced in everyday project activities. Minimum Qualifications • Electronic Security Integration Experience • 10 years Project Management experience in security integration or a related field • Proficiency with MS Outlook, Word, and Excel • Understanding of construction processes and project flows in construction • Past experience in delivering professional services such as consulting, system implementation, software support, network design or installation, etc. • Demonstrated record of team management skills • Successfully managed National Accounts • Excellent verbal and written customer communication skills. • Strong technical skills and understanding of technology such as software, networking, and systems development. • Very detailed and organized Education/Experience • HS Diploma/GED required. • College degree in business or related field preferred. • Previous experience and familiarity with standard concepts, practices, and procedures within purchasing field preferred. Securitas Technology Offers Comprehensive Benefits Including • Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage • Company Paid Short Term and Long-Term Disability • 401K with 60% Match up to 6% of salary • Paid vacation, holiday, and sick time • Educational Assistance • Exceptional growth opportunities We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Lead and manage multiple projects from initiation to closure, ensuring scope, schedule, and budget adherence, while maintaining customer satisfaction. | Requires 2+ years of project management experience, preferably in security or related industry, with strong leadership, communication, and technical skills, and PMP certification preferred. | Securitas Electronic Security Technology and Solutions groups are experiencing tremendous growth, and due to our success we have an open Project Manager position. This position will provide leadership for all aspects of the Project Management responsibilities, project delivery, customer satisfaction, and financial target attainments. This position provides project leadership for all aspects of the systems integration and owns the overall planning, initiation, execution, monitoring and controlling, and closing aspects of projects, and is accountable for project success. The Project Manager will manage all aspects of the projects from analysis and pre-planning through implementation and close. The Project Manager will appropriately plan and schedule work and manage the project to ensure completion of project scope on-time, within budget, and with quality. The Project Manager will engage in the appropriate customer interactions and engage other stakeholders as needed for customer interactions. The Project Manager will be required to handle multiple projects at any given time, all with varying schedules, scopes of work, staffing levels and requirements. Position Responsibilities • Effectively plan, execute, monitor and control, and close projects using principles, methods, and standard techniques that are appropriate to the specific project. • Develop appropriate planning documents including project plans, scope documents, SOW’s, charters, schedules, etc. Develops requirements to determine scope, effort, schedule, time frame, funding requirements, staffing requirements, allotment of available resources to various phases of the projects, and metrics. • Develop appropriate sub-plans such as a communications plan, quality assurance plan, resource plan, procurement plan, deployment plan, etc. • Manage a project including issue/risk identification and resolution, change management, reporting and internal/external communication, financial management, metrics, etc. • Identify, document, and prioritize project change requests and facilitate approval process. Re-plan as necessary based on changes. • Set and manage expectations with resource manager(s) regarding allocation to the project and performance expectations. • Ensure effective Quality Assurance/Quality Control mechanisms are in place and adhered to. • Execute project closeout activities including turnover to appropriate operations teams. • Collaborate with other groups and departments directly to ensure a successful project. • Follow-up and report on key metrics including customer satisfaction. • Leads the definition, execution, and delivery of project deliverables. • Generate new techniques, ideas and solutions that can improve delivery quality, increase efficiency, and reduce costs. Identifies lessons learned and shares with organization. • Coach and mentor new team members as they come aboard. • Support other groups as needs arise. • Performs other duties as assigned. Job Requirements • Bachelor’s degree with 2 years of experience or 5 years of experience in a security industry related position • PMP certification preferred • Demonstrated successful history of Project Management leadership including leading multiple simultaneous projects for a minimum of two years. • Demonstrated skills in the application of Project Management fundamentals, methodologies, and tools. • Ability to manage multiple priorities within a fast paced environment • Strong organization skills, time management, and attention to detail • Ability to interact with all levels of management • Strong verbal and written communications skills, including documentation of findings and recommendations • Excellent leadership , problem solving and conflict resolution skills • Strong interpersonal skills and ability to work in a team environment and build relationships • Proficiency in a scheduling tools, Word, Excel, PowerPoint and Visio We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Generate leads, set appointments, and present commercial electronic security products and services to national and large regional accounts while building strong client relationships. | Minimum 5 years of commercial B2B sales experience with proven sales quota achievements, cold calling, networking, negotiation skills, and availability for extensive travel. | Securitas Technology (ST) sales professionals—are you interested in furthering your career with an industry leader that continues to experience tremendous market growth? Join our team at STC! We are one of the largest security providers in the world featuring best-in-class products and award-winning services, customized to meet the specific needs of our clients. Due to the continued rapid growth of our Electronic Security group, we are currently seeking an Account Executive to help us to further expand our business. This is a sales role with an emphasis on lead generation and relationship building. Working from your home office, you will set appointments with and present our commercial electronic security products and services to national and large regional accounts. We offer a generous base salary plus competitive commission on product sales, as well as recurring revenue on our service packages. What’s more, our world-class staff will take care of designing your clients’ systems, leaving you free to do what you do best. If this sounds like the direction in which you’ve been wanting to take your electronic security sales career, and if you meet our qualifications, we want to talk with you! Essential Functions As an Account Executive, you must combine a hunter’s drive to gain new accounts and attract market share with strong and dynamic relationship-building talents. You will need to be highly organized and detail oriented, with exceptional presentation, communication, and interpersonal skills. A solid background in electronic security sales is also a must. Job Requirements • Minimum 5 years of experience in the sales and delivery of commercial B2B sales • Prior experience in the sales and delivery of consultative service solutions • Minimum 5 years of experience attaining or exceeding high sales quotas in comparable accounts and/or markets • Successful and proven cold calling, networking, and lead generation experience • Proven negotiation acumen • Demonstrated ability to develop and implement comprehensive service/account outsourcing strategies • Availability for extensive travel within assigned territory • High School diploma or GED required, Bachelor’s degree preferred We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
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