Securitas Electronic Security

Manage and grow national accounts, develop strategic plans for sales growth, and coordinate with internal departments. | Requires 5+ years of B2B sales experience, 2+ years managing corporate accounts, and a valid driver's license. | About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living organizations protect people, use their assets efficiently, and understand their operations for a caring and healing environment. With deep roots in healthcare and a commitment to our customers’ long-term success, we are proud to work with over 15,000 providers worldwide across the care continuum. For more information, visit us at securitashealthcare.com. We need the best people to help us deliver on that mission. People who are inspired by our vision. People with individual imaginations, perspectives, and experiences. People who don’t just join us but add to us. Position Summary: Responsible to grow a pre-assigned book of business as well as prospect for new accounts, present Securitas Healthcare solutions, close the business, and manage the account after the initial sale to ensure continued revenue growth. Essential Job Functions • Grow sales and establish, manage, and maintain relationships with key Sr. Living "national" or "corporate" accounts while effectively communicating information regarding these accounts to all applicable parties internally and externally • Responsible for sales to assigned corporate/national accounts including, but not limited to, inbound/outbound telephone calls to and from customers and prospects, on-site meetings with targeted corporate/national accounts, and ongoing account maintenance for established accounts • Recommend which corporations should be priority targeted, based on earning potential, estimating the time and resources necessary to obtain material sales from the account • Establish and maintain key relationships with all assigned corporate/national accounts • Attend trade shows and network with potential national accounts as required • Assure quality in the company’s response to "special" corporate/national needs and expectations with respect to order processing, reporting, and other matters • Work with all departments in the company concerning national accounts and help move orders through the company smoothly. • Keep all pertinent people informed of any problems or important issues concerning the accounts • Review expenditures required to maintain an existing account and inform Director of Sales of non-profitable accounts • Develop action plans and successfully obtain contracts and sales from the accounts targeted in the plans • Update and analyze information on each current account and future accounts to be obtained • Request other sales personnel input, and gain buy-in for all goals set for this analysis • Track and create meaningful information on current accounts by developing a strategic plan to promote growth and execute • Update monthly division head reports as needed and keep files on information concerning any future corporations we may target • Assist with coaching, motivating, and enabling sales personnel to further develop abilities, work assigned sales territories, and coordinate efforts with assigned Field Reps • Develop and execute a strategic plan to promote growth within territory • Engage in problem solving and make decisions and recommendations as appropriate • Up to 50% Travel • Physically capable of setting up and tearing down trade show booths and demo kits, may require lifting up to 50 lbs. • Other duties as assigned Required Qualifications: • HS Diploma is required, Bachelor’s degree preferred • 5+ years’ B2B sales experience required; healthcare, security or senior care industry preferred • 2+ years’ experience managing corporate sales accounts • Valid Driver’s license and a good driving record is required To Excel: • The right individual will be self-motivated, with a high energy level what will take the initiative to research, make decisions, follow through on and accomplish multiple tasks with a sense of vision, detail, commitment, priority and urgency • Experience dealing with sensitive issues regarding major accounts as a senior manager on a corporate level preferred • Successful track record managing a growing account portfolio & sales territory • The ability to present products and information to key high-level persons • Must be an extroverted leader with demonstrated selling and relationship building capability’s that enjoys a challenge • Excellent oral and written communication abilities, and strong interpersonal skills Position Title: National Account Manager – Sr. Living Supervisor’s Title: Regional Business Director Department Name: Sales FLSA Status: Exempt, Full-time, M-F EEO Statement: We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Reasonable accommodations will be made upon request to ensure qualified individuals with disabilities can perform the essential functions of this job. About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living organizations protect people, use their assets efficiently, and understand their operations for a caring and healing environment. With deep roots in healthcare and a commitment to our customers’ long-term success, we are proud to work with over 15,000 providers worldwide across the care continuum. For more information, visit us at securitashealthcare.com. We need the best people to help us deliver on that mission. People who are inspired by our vision. People with individual imaginations, perspectives, and experiences. People who don’t just join us but add to us. Position Summary: Responsible to grow a pre-assigned book of business as well as prospect for new accounts, present Securitas Healthcare solutions, close the business, and manage the account after the initial sale to ensure continued revenue growth. Essential Job Functions • Grow sales and establish, manage, and maintain relationships with key Sr. Living "national" or "corporate" accounts while effectively communicating information regarding these accounts to all applicable parties internally and externally • Responsible for sales to assigned corporate/national accounts including, but not limited to, inbound/outbound telephone calls to and from customers and prospects, on-site meetings with targeted corporate/national accounts, and ongoing account maintenance for established accounts • Recommend which corporations should be priority targeted, based on earning potential, estimating the time and resources necessary to obtain material sales from the account • Establish and maintain key relationships with all assigned corporate/national accounts • Attend trade shows and network with potential national accounts as required • Assure quality in the company’s response to "special" corporate/national needs and expectations with respect to order processing, reporting, and other matters • Work with all departments in the company concerning national accounts and help move orders through the company smoothly. • Keep all pertinent people informed of any problems or important issues concerning the accounts • Review expenditures required to maintain an existing account and inform Director of Sales of non-profitable accounts • Develop action plans and successfully obtain contracts and sales from the accounts targeted in the plans • Update and analyze information on each current account and future accounts to be obtained • Request other sales personnel input, and gain buy-in for all goals set for this analysis • Track and create meaningful information on current accounts by developing a strategic plan to promote growth and execute • Update monthly division head reports as needed and keep files on information concerning any future corporations we may target • Assist with coaching, motivating, and enabling sales personnel to further develop abilities, work assigned sales territories, and coordinate efforts with assigned Field Reps • Develop and execute a strategic plan to promote growth within territory • Engage in problem solving and make decisions and recommendations as appropriate • Up to 50% Travel • Physically capable of setting up and tearing down trade show booths and demo kits, may require lifting up to 50 lbs. • Other duties as assigned Required Qualifications: • HS Diploma is required, Bachelor’s degree preferred • 5+ years’ B2B sales experience required; healthcare, security or senior care industry preferred • 2+ years’ experience managing corporate sales accounts • Valid Driver’s license and a good driving record is required To Excel: • The right individual will be self-motivated, with a high energy level what will take the initiative to research, make decisions, follow through on and accomplish multiple tasks with a sense of vision, detail, commitment, priority and urgency • Experience dealing with sensitive issues regarding major accounts as a senior manager on a corporate level preferred • Successful track record managing a growing account portfolio & sales territory • The ability to present products and information to key high-level persons • Must be an extroverted leader with demonstrated selling and relationship building capability’s that enjoys a challenge • Excellent oral and written communication abilities, and strong interpersonal skills Position Title: National Account Manager – Sr. Living Supervisor’s Title: Regional Business Director Department Name: Sales FLSA Status: Exempt, Full-time, M-F EEO Statement: We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Reasonable accommodations will be made upon request to ensure qualified individuals with disabilities can perform the essential functions of this job.

Manage national and strategic accounts for electronic security projects, ensuring customer satisfaction, project delivery on time and budget, resource planning, and team leadership. | 10+ years in project/program management of complex system integration or professional services, experience managing national/global accounts, technical knowledge in software/networking, strong leadership and communication skills. | Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.  As a Program Manager you will manage programs for regional financial, strategic financial, fortune 1000, global accounts retail, and enterprise customers. This position will support functions at the customer service level for all Electronic Security project opportunities. National Accounts are typically multi-geography enterprises and require ongoing coordination across area boundaries representing $15-$50 million total annual potential service and sales revenue to Securitas Electronic Security. Responsibilities: • Provide support to National/Key account (as assigned) managing overall service/implementation account performance, technical problem identification and resolution, and general customer service and satisfaction. • Provide support for Contract renewals and negotiations • Provide support in achieving account profitability goals • Provide support of Installation Managers and Directors efforts in customer service relationship management involving National Account customer base with prompt, efficient, effective and quality customer service and installation support through multiple service branches and/or multiple service areas • Provide and assist Installation Managers and Directors in providing necessary reporting, problem resolution, action plans and resource attainment to resolve performance issues. Be available and insure that Installation Managers assigned to accounts are available to customer and prepared to address customer needs in a timely and acceptable manner. Essential Functions: • Organize and lead regular face to face visits with assigned Program teams to discuss performance, projects, issues, and plans. • Review IMap and Solomon daily and assign resources as necessary. • Interfaces daily with Management in Sales, Service, and Headquarter Field Support. • Interface regularly with field Account Teams that are currently supported by the Electronic Security Group to review performance, account plans, etc. • Interfaces regularly with Account Teams that are not currently supported by the Electronic Security Group to discuss future ESP growth and how we can assist and plan for future support • Assign workload regularly to ensure team is right sized … plan resource requirements for future opportunities identified by the Account teams. • Directly contact / interface with customers when required. • Influence process excellence team to assist in delivery process development and revisions to meet current business environment. • Provide strategy and update project best practices/ processes and support procedures/requirements. • Direct, plan, develop and integrate various project management functions and delivery process within the Electronic Security delivery group to achieve specific goals and objectives. • Influence and work with Project Managers to ensure Project Plans are prepared and meet standard formats, Electronic Strategy and customer expectations and direction. • Monitor Performance and provide direction to ensure projects are on time, on budget and within scope unless out of scope issues identified. • Interface and coordinate with Logistics as it relates to staging and / or kitting ESP orders for quality installation readiness regarding spoke orders. • Meet on a regular basis to develop project plan with customer, including schedule, specific responsibilities of each party, deliverables, terms of acceptance, etc. • Ensures that the project team is trained in policies, standards, and procedures and those they are practiced in everyday project activities. • Provides management and leadership for all service delivery personnel during the project. Usually acts as a decision maker in matters of conflict or ambiguity. • Provides focal point for project problem resolution and escalation to resolve customers concerns quickly and efficiently. • Solicits formal customer feedback on satisfaction with the quality of the services delivered. Job Requirements: • BS or Master’s Degree in Business, Engineering or Project Management or a Technical Discipline or equivalent work experience. • Minimum 10 years progressively responsible experience in project management and/or project coordination for complex system integration or professional services programs. • Past experience in delivering professional services such as consulting, system implementation, software support, network design or installation, etc. • Demonstrated record of team management skills • Successful managed National Accounts • Excellent verbal and written customer communication skills. • Strong technical skills and understanding of technology such as software, networking, and systems development. • Very detailed and organized • Successfully managed National / Global / Strategic Account relationships. • Ability to develop relationships and provide highest levels of service • Excellent skills in interacting with people. Ability to lead and influence rather than just manage. Sensitive to the needs of service delivery personnel. • Multi-tasking capability. Must be able to handle more than one project and task in unison • Ability to act in an autonomous role with little, if any, management direction We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Skills: Best Practices, Budget Management, Communication Skills, Consulting, Contract Negotiation, Customer Escalations, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Support/Service, Customer/Client Research, Ecosystems, Financial Strategy, Fortune 1000 Customers, Geography, IMAP (Internet Message Access Protocol), Identify Issues, Interpersonal Skills, Leadership, Logistics, Multitasking, National Sales, Network Configuration Management, Network Design, Network Support, Network Systems, On Site Support, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Professional Services, Profit & Loss, Project Development, Project Planning, Project/Program Coordination, Project/Program Management, Protective Services, QoS (Quality of Service), Reporting Skills, Resolve Customer Issues, Retail, Right-Sizing, Safety/Work Safety, Sales, Sales Management, Service Delivery, Software Administration, Solomon, Strategic Accounts, System Integration (SI), Team Lead/Manager, Time Management, Writing Skills About the Company: Securitas Electronic Security

Manage national and strategic accounts for electronic security projects, ensuring customer satisfaction, project delivery on time and budget, resource planning, and team leadership. | 10+ years in project/program management of complex system integration or professional services, experience managing national/global accounts, technical knowledge in software/networking, strong leadership and communication skills. | Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.  As a Program Manager you will manage programs for regional financial, strategic financial, fortune 1000, global accounts retail, and enterprise customers. This position will support functions at the customer service level for all Electronic Security project opportunities. National Accounts are typically multi-geography enterprises and require ongoing coordination across area boundaries representing $15-$50 million total annual potential service and sales revenue to Securitas Electronic Security. Responsibilities: • Provide support to National/Key account (as assigned) managing overall service/implementation account performance, technical problem identification and resolution, and general customer service and satisfaction. • Provide support for Contract renewals and negotiations • Provide support in achieving account profitability goals • Provide support of Installation Managers and Directors efforts in customer service relationship management involving National Account customer base with prompt, efficient, effective and quality customer service and installation support through multiple service branches and/or multiple service areas • Provide and assist Installation Managers and Directors in providing necessary reporting, problem resolution, action plans and resource attainment to resolve performance issues. Be available and insure that Installation Managers assigned to accounts are available to customer and prepared to address customer needs in a timely and acceptable manner. Essential Functions: • Organize and lead regular face to face visits with assigned Program teams to discuss performance, projects, issues, and plans. • Review IMap and Solomon daily and assign resources as necessary. • Interfaces daily with Management in Sales, Service, and Headquarter Field Support. • Interface regularly with field Account Teams that are currently supported by the Electronic Security Group to review performance, account plans, etc. • Interfaces regularly with Account Teams that are not currently supported by the Electronic Security Group to discuss future ESP growth and how we can assist and plan for future support • Assign workload regularly to ensure team is right sized … plan resource requirements for future opportunities identified by the Account teams. • Directly contact / interface with customers when required. • Influence process excellence team to assist in delivery process development and revisions to meet current business environment. • Provide strategy and update project best practices/ processes and support procedures/requirements. • Direct, plan, develop and integrate various project management functions and delivery process within the Electronic Security delivery group to achieve specific goals and objectives. • Influence and work with Project Managers to ensure Project Plans are prepared and meet standard formats, Electronic Strategy and customer expectations and direction. • Monitor Performance and provide direction to ensure projects are on time, on budget and within scope unless out of scope issues identified. • Interface and coordinate with Logistics as it relates to staging and / or kitting ESP orders for quality installation readiness regarding spoke orders. • Meet on a regular basis to develop project plan with customer, including schedule, specific responsibilities of each party, deliverables, terms of acceptance, etc. • Ensures that the project team is trained in policies, standards, and procedures and those they are practiced in everyday project activities. • Provides management and leadership for all service delivery personnel during the project. Usually acts as a decision maker in matters of conflict or ambiguity. • Provides focal point for project problem resolution and escalation to resolve customers concerns quickly and efficiently. • Solicits formal customer feedback on satisfaction with the quality of the services delivered. Job Requirements: • BS or Master’s Degree in Business, Engineering or Project Management or a Technical Discipline or equivalent work experience. • Minimum 10 years progressively responsible experience in project management and/or project coordination for complex system integration or professional services programs. • Past experience in delivering professional services such as consulting, system implementation, software support, network design or installation, etc. • Demonstrated record of team management skills • Successful managed National Accounts • Excellent verbal and written customer communication skills. • Strong technical skills and understanding of technology such as software, networking, and systems development. • Very detailed and organized • Successfully managed National / Global / Strategic Account relationships. • Ability to develop relationships and provide highest levels of service • Excellent skills in interacting with people. Ability to lead and influence rather than just manage. Sensitive to the needs of service delivery personnel. • Multi-tasking capability. Must be able to handle more than one project and task in unison • Ability to act in an autonomous role with little, if any, management direction We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Skills: Best Practices, Budget Management, Communication Skills, Consulting, Contract Negotiation, Customer Escalations, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Support/Service, Customer/Client Research, Ecosystems, Financial Strategy, Fortune 1000 Customers, Geography, IMAP (Internet Message Access Protocol), Identify Issues, Interpersonal Skills, Leadership, Logistics, Multitasking, National Sales, Network Configuration Management, Network Design, Network Support, Network Systems, On Site Support, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Professional Services, Profit & Loss, Project Development, Project Planning, Project/Program Coordination, Project/Program Management, Protective Services, QoS (Quality of Service), Reporting Skills, Resolve Customer Issues, Retail, Right-Sizing, Safety/Work Safety, Sales, Sales Management, Service Delivery, Software Administration, Solomon, Strategic Accounts, System Integration (SI), Team Lead/Manager, Time Management, Writing Skills About the Company: Securitas Electronic Security

Manage national and strategic accounts for electronic security projects, ensuring customer satisfaction, project delivery on time and budget, resource planning, and team leadership. | 10+ years in project/program management of complex system integration or professional services, experience managing national/global accounts, technical knowledge in software/networking, strong leadership and communication skills. | Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.  As a Program Manager you will manage programs for regional financial, strategic financial, fortune 1000, global accounts retail, and enterprise customers. This position will support functions at the customer service level for all Electronic Security project opportunities. National Accounts are typically multi-geography enterprises and require ongoing coordination across area boundaries representing $15-$50 million total annual potential service and sales revenue to Securitas Electronic Security. Responsibilities: • Provide support to National/Key account (as assigned) managing overall service/implementation account performance, technical problem identification and resolution, and general customer service and satisfaction. • Provide support for Contract renewals and negotiations • Provide support in achieving account profitability goals • Provide support of Installation Managers and Directors efforts in customer service relationship management involving National Account customer base with prompt, efficient, effective and quality customer service and installation support through multiple service branches and/or multiple service areas • Provide and assist Installation Managers and Directors in providing necessary reporting, problem resolution, action plans and resource attainment to resolve performance issues. Be available and insure that Installation Managers assigned to accounts are available to customer and prepared to address customer needs in a timely and acceptable manner. Essential Functions: • Organize and lead regular face to face visits with assigned Program teams to discuss performance, projects, issues, and plans. • Review IMap and Solomon daily and assign resources as necessary. • Interfaces daily with Management in Sales, Service, and Headquarter Field Support. • Interface regularly with field Account Teams that are currently supported by the Electronic Security Group to review performance, account plans, etc. • Interfaces regularly with Account Teams that are not currently supported by the Electronic Security Group to discuss future ESP growth and how we can assist and plan for future support • Assign workload regularly to ensure team is right sized … plan resource requirements for future opportunities identified by the Account teams. • Directly contact / interface with customers when required. • Influence process excellence team to assist in delivery process development and revisions to meet current business environment. • Provide strategy and update project best practices/ processes and support procedures/requirements. • Direct, plan, develop and integrate various project management functions and delivery process within the Electronic Security delivery group to achieve specific goals and objectives. • Influence and work with Project Managers to ensure Project Plans are prepared and meet standard formats, Electronic Strategy and customer expectations and direction. • Monitor Performance and provide direction to ensure projects are on time, on budget and within scope unless out of scope issues identified. • Interface and coordinate with Logistics as it relates to staging and / or kitting ESP orders for quality installation readiness regarding spoke orders. • Meet on a regular basis to develop project plan with customer, including schedule, specific responsibilities of each party, deliverables, terms of acceptance, etc. • Ensures that the project team is trained in policies, standards, and procedures and those they are practiced in everyday project activities. • Provides management and leadership for all service delivery personnel during the project. Usually acts as a decision maker in matters of conflict or ambiguity. • Provides focal point for project problem resolution and escalation to resolve customers concerns quickly and efficiently. • Solicits formal customer feedback on satisfaction with the quality of the services delivered. Job Requirements: • BS or Master’s Degree in Business, Engineering or Project Management or a Technical Discipline or equivalent work experience. • Minimum 10 years progressively responsible experience in project management and/or project coordination for complex system integration or professional services programs. • Past experience in delivering professional services such as consulting, system implementation, software support, network design or installation, etc. • Demonstrated record of team management skills • Successful managed National Accounts • Excellent verbal and written customer communication skills. • Strong technical skills and understanding of technology such as software, networking, and systems development. • Very detailed and organized • Successfully managed National / Global / Strategic Account relationships. • Ability to develop relationships and provide highest levels of service • Excellent skills in interacting with people. Ability to lead and influence rather than just manage. Sensitive to the needs of service delivery personnel. • Multi-tasking capability. Must be able to handle more than one project and task in unison • Ability to act in an autonomous role with little, if any, management direction We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Skills: Best Practices, Budget Management, Communication Skills, Consulting, Contract Negotiation, Customer Escalations, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Support/Service, Customer/Client Research, Ecosystems, Financial Strategy, Fortune 1000 Customers, Geography, IMAP (Internet Message Access Protocol), Identify Issues, Interpersonal Skills, Leadership, Logistics, Multitasking, National Sales, Network Configuration Management, Network Design, Network Support, Network Systems, On Site Support, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Professional Services, Profit & Loss, Project Development, Project Planning, Project/Program Coordination, Project/Program Management, Protective Services, QoS (Quality of Service), Reporting Skills, Resolve Customer Issues, Retail, Right-Sizing, Safety/Work Safety, Sales, Sales Management, Service Delivery, Software Administration, Solomon, Strategic Accounts, System Integration (SI), Team Lead/Manager, Time Management, Writing Skills About the Company: Securitas Electronic Security

Manage national and strategic accounts for electronic security projects, ensuring customer satisfaction, project delivery on time and budget, resource planning, and team leadership. | 10+ years in project/program management of complex system integration or professional services, experience managing national/global accounts, technical knowledge in software/networking, strong leadership and communication skills. | Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.  As a Program Manager you will manage programs for regional financial, strategic financial, fortune 1000, global accounts retail, and enterprise customers. This position will support functions at the customer service level for all Electronic Security project opportunities. National Accounts are typically multi-geography enterprises and require ongoing coordination across area boundaries representing $15-$50 million total annual potential service and sales revenue to Securitas Electronic Security. Responsibilities: • Provide support to National/Key account (as assigned) managing overall service/implementation account performance, technical problem identification and resolution, and general customer service and satisfaction. • Provide support for Contract renewals and negotiations • Provide support in achieving account profitability goals • Provide support of Installation Managers and Directors efforts in customer service relationship management involving National Account customer base with prompt, efficient, effective and quality customer service and installation support through multiple service branches and/or multiple service areas • Provide and assist Installation Managers and Directors in providing necessary reporting, problem resolution, action plans and resource attainment to resolve performance issues. Be available and insure that Installation Managers assigned to accounts are available to customer and prepared to address customer needs in a timely and acceptable manner. Essential Functions: • Organize and lead regular face to face visits with assigned Program teams to discuss performance, projects, issues, and plans. • Review IMap and Solomon daily and assign resources as necessary. • Interfaces daily with Management in Sales, Service, and Headquarter Field Support. • Interface regularly with field Account Teams that are currently supported by the Electronic Security Group to review performance, account plans, etc. • Interfaces regularly with Account Teams that are not currently supported by the Electronic Security Group to discuss future ESP growth and how we can assist and plan for future support • Assign workload regularly to ensure team is right sized … plan resource requirements for future opportunities identified by the Account teams. • Directly contact / interface with customers when required. • Influence process excellence team to assist in delivery process development and revisions to meet current business environment. • Provide strategy and update project best practices/ processes and support procedures/requirements. • Direct, plan, develop and integrate various project management functions and delivery process within the Electronic Security delivery group to achieve specific goals and objectives. • Influence and work with Project Managers to ensure Project Plans are prepared and meet standard formats, Electronic Strategy and customer expectations and direction. • Monitor Performance and provide direction to ensure projects are on time, on budget and within scope unless out of scope issues identified. • Interface and coordinate with Logistics as it relates to staging and / or kitting ESP orders for quality installation readiness regarding spoke orders. • Meet on a regular basis to develop project plan with customer, including schedule, specific responsibilities of each party, deliverables, terms of acceptance, etc. • Ensures that the project team is trained in policies, standards, and procedures and those they are practiced in everyday project activities. • Provides management and leadership for all service delivery personnel during the project. Usually acts as a decision maker in matters of conflict or ambiguity. • Provides focal point for project problem resolution and escalation to resolve customers concerns quickly and efficiently. • Solicits formal customer feedback on satisfaction with the quality of the services delivered. Job Requirements: • BS or Master’s Degree in Business, Engineering or Project Management or a Technical Discipline or equivalent work experience. • Minimum 10 years progressively responsible experience in project management and/or project coordination for complex system integration or professional services programs. • Past experience in delivering professional services such as consulting, system implementation, software support, network design or installation, etc. • Demonstrated record of team management skills • Successful managed National Accounts • Excellent verbal and written customer communication skills. • Strong technical skills and understanding of technology such as software, networking, and systems development. • Very detailed and organized • Successfully managed National / Global / Strategic Account relationships. • Ability to develop relationships and provide highest levels of service • Excellent skills in interacting with people. Ability to lead and influence rather than just manage. Sensitive to the needs of service delivery personnel. • Multi-tasking capability. Must be able to handle more than one project and task in unison • Ability to act in an autonomous role with little, if any, management direction We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Skills: Best Practices, Budget Management, Communication Skills, Consulting, Contract Negotiation, Customer Escalations, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Support/Service, Customer/Client Research, Ecosystems, Financial Strategy, Fortune 1000 Customers, Geography, IMAP (Internet Message Access Protocol), Identify Issues, Interpersonal Skills, Leadership, Logistics, Multitasking, National Sales, Network Configuration Management, Network Design, Network Support, Network Systems, On Site Support, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Professional Services, Profit & Loss, Project Development, Project Planning, Project/Program Coordination, Project/Program Management, Protective Services, QoS (Quality of Service), Reporting Skills, Resolve Customer Issues, Retail, Right-Sizing, Safety/Work Safety, Sales, Sales Management, Service Delivery, Software Administration, Solomon, Strategic Accounts, System Integration (SI), Team Lead/Manager, Time Management, Writing Skills About the Company: Securitas Electronic Security

Manage territory with CRM tools, generate leads, build relationships, present commercial electronic security solutions, and drive revenue growth through solution-based selling. | At least 2 years B2B sales experience with consultative approach, quota attainment, proficiency in CRM and Office Suite, valid driver’s license, and willingness to travel. | Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life— delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. As we continue to experience rapid growth in our Electronic Security division, we are seeking an Account Executive to drive new business development in our Core Commerical division. This role focuses on lead generation, relationship building, and presenting our commercial electronic security products and services to prospective clients. Job Responsibilities: · Manage a defined territory using CRM tools, skilled in cold calling, networking, lead generation, and negotiation. · Demonstrate ability to develop and implement comprehensive service/account outsourcing strategies · Identify and pursue new business opportunities within the core commercial market segment. · Prepare and present tailored proposals and solutions based on client needs and industry trends. · Collaborate with internal specialists to design and deliver custom solutions for complex client needs. · Participate in networking events, trade shows, and industry forums to build brand presence and identify prospects. · Conduct a minimum of 10 in-person client meetings per week within the assigned territory to foster relationships, drive engagement and new business. · Drive revenue growth by applying solution-based selling strategies to expand existing accounts and secure new logo clients. Minimum Requirements: · High School diploma or GED required; bachelor’s degree preferred · At least 2 years of experience in B2B sales with a consultative approach. · Minimum 2 years of experience attaining or exceeding high sales quotas in comparable accounts and/or markets · Proficient in leveraging Office Suite and CRM platforms to streamline workflows, increase productivity, and enhance client interactions. · Travel is required across assigned geographic areas · Highly organized, detail-oriented, and an effective communicator · Background in electronic security sales is strongly preferred · A valid driver’s license is required Comprehensive Benefits: · Base salary plus competitive commission on product and recurring revenue sales · Monthly auto allowance · Paid company training and development · Medical, Dental, Vision, Life, and Critical Illness Insurance · Company Paid Short Term and Long-Term Disability · 401K with 60% Match up to 6% of salary · Paid vacation, holiday, and sick time · Tuition Reimbursement · Exceptional career advancement opportunities · Exclusive employee discounts on travel, electronics, and more We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our clients and the communities we service. Skills: Business-to-Business (B2B), Cold Calling Skills, Consumer Market Share, Customer Experience, Detail Oriented, Ecosystems, Exceeded Sales Goal, High School Diploma, Hospital, Interpersonal Skills, Lead Generation, Negotiation Skills, Organizational Skills, Outsourcing, Process Improvement, Protective Services, Safety/Work Safety, Sales, Sales Management, Sales Strategy, Service Delivery, Technology Sales, Willing to Travel About the Company: Securitas Electronic Security