Seattle Children's

Perform age-appropriate phlebotomy, process laboratory specimens, and support process improvements in a pediatric hospital setting. | High school diploma or equivalent, with at least two years of lab specimen processing or phlebotomy experience, or relevant coursework, and certification within six months of employment. | Provide age-appropriate phlebotomy services; perform laboratory specimen processing; use clinical information systems to fulfill laboratory orders; provide results of testing and other information to patient care teams; create accounts for laboratory specimens in hospital demographics/billing system; train new employees; participate in process improvement efforts aimed at improving direct patient care and flow of specimens through the laboratory. Lab is open Mon-Fri 7:30 to 4:30 (no holidays). Potential to work any of these hours. Required Education and Experience High school diploma or equivalent experience and at least one of the following: At least two (2) years experience in laboratory specimen processing and/or phlebotomy; or. Successful completion of a phlebotomy program through a postsecondary school or college accredited by a regional or national accrediting organization recognized by the U.S. Dept of Education; or. Laboratory related college courses including Clinical Laboratory Assistant associate degree program or bachelor’s degree coursework in Biology, Chemistry, or related fields. Required Credentials Washington State Medical Assistant-Phlebotomist certification to be obtained within the first 6 months of employment. Medical Assistant-Certified certification will be accepted in lieu of the Medical Assistant-Phlebotomist. Preferred Completion of an approved phlebotomy program. Phlebotomy Certification by an agency approved by the U.S. Department of Education or National Commission for Health Certifying Agencies (NCHCA). A.S.C.P. or N.C.A grants common credentials. Pediatric phlebotomy experience. Bilingual skills. Associate or Bachelor’s degree in laboratory-related field. Eligibility to obtain Washington State Medical Assistant-Registered certification to allow for application of topical anesthetic cream. Compensation Range $26.51 - $39.76 per hour Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer. Hope. Care. Cure. These three simple words guide the work we do every day and help us remember that improving lives involves more than treating conditions. At Seattle Children's, we'll invest in you to make a difference, through competitive benefits and opportunities to grow your career. Guided by our values - excellence, equity, innovation, integrity, compassion, and collaboration - our community cultivates and promotes diversity and inclusion at all levels, empowering each of us to show up as we are every day. No matter what part you play, you'll know you're helping kids live the healthiest and most fulfilling lives possible. Use your skills and passion for a greater purpose. Join our nonprofit team and make a difference in the lives of our patients and families. Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Oversee and manage patient access functions, optimize processes, and build relationships with stakeholders to improve access to care at Seattle Children's. | Requires management experience in healthcare or a related field, knowledge of access functions, and proficiency with Epic systems. | JOB SUMMARY: This position is a key role in executing SCH patient access strategies to achieve organizational goals for access to care at Seattle Children's, overseeing and directly managing more than one functional area of the patient access value stream (Referrals, scheduling, registration), is a subject matter expert of those functions for the enterprise, and serves a multitude of specialty service lines across the care continuum. Responsible for planning, organizing and coordinating all aspects of daily operations of assigned areas in a manner that aligns with Seattle Childrens core values, ensuring efficency, high quality outcomes as well as internal and external customer satisfaction. Maintains patient access technologies, access channels and service targets in collaboration with IT partners, capacity and access management teams, clinical intake/referrals, revenue cycle and other key stakeholders. Analyzes data, establishes performance metrics, and reports results with a focus on improving performance and processes to better support access to care. Continuously builds and maintains relationships with service line, clinic and ambulatory leadership, and other key stakeholders, to effectively manage external and internal referrals, scheduling, registration and other access related procedures. Responsible for execution of the tactics to achieve strategic initiatives aimed at supporting access to care goals. Provides consultation and business expertise to leadership. This role develops best practices for areas of accountability, role models best practices for the system, and provides oversight in access management (contact centers, scheduling centers, registration and check-in functions) across the enterprise to ensure KPI's are met for direct areas of authority, and guidance provided for similar functions for all other areas across the enterprise. This role is a subject matter expert. Required Education and Experience Bachelor’s degree in health services, business administration or related or equivalent experience. Minimum three (3) years of management experience in health care setting or related field. Experience working in a contact center or other production-type environment (front desk/check-in) with thorough knowledge of access functions systems and processes. Demonstrated experience in managing resources and managing to KPIs. Complete EPIC training and obtain a passing score on the End User Proficiency Assessment (EUPA) test within 2 months of start date. This test can be taken a maximum of three times after completion of EPIC training. Experience in a healthcare environment Required Credentials N/A. Preferred Five years progressive supervisory/management experience in a hospital or complex health care or contact center environment. Master's degree preferred. Experience with Epic cadence/prelude and ambulatory scheduling. Experience working in a hospital or medical center. Experience working in a pediatric or an academic medical setting. Experience working with performance improvement initiatives/projects and knowledge of improvement methodology, such as lean Experience managing culturally diverse groups of staff. Experience managing budgets. Compensation Range $97,665.00 - $146,497.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer. Hope. Care. Cure. These three simple words guide the work we do every day and help us remember that improving lives involves more than treating conditions. At Seattle Children's, we'll invest in you to make a difference, through competitive benefits and opportunities to grow your career. Guided by our values - excellence, equity, innovation, integrity, compassion, and collaboration - our community cultivates and promotes diversity and inclusion at all levels, empowering each of us to show up as we are every day. No matter what part you play, you'll know you're helping kids live the healthiest and most fulfilling lives possible. Use your skills and passion for a greater purpose. Join our nonprofit team and make a difference in the lives of our patients and families. Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Develops systems for effective business operations, ensures quality of patient care, and manages staff and contracts in a healthcare setting. | Requires a bachelor's degree in Business or Healthcare Administration, with at least two years' experience in healthcare business systems and management, which you do not have. | Develops systems for effective business operations for practice and business operations across assigned area(s). Ensures quality of patient care services and alignment with the hospital goals, vision and philosophy. In partnership with the physician chiefs, Children's Employed Provider (CEP) leadership and Service Line Director, develops and implements strategic initiatives and tactics to further enhance and grow the practice or regional clinic. Ensures patients receive the most effective, efficient, safest and highest value service across the continuum of care. Benchmarks against like programs to ensure effective quality, access to services, and cost management. Identifies and implements means of improving clinic-based financial performance/ revenue cycle including benchmarking, patient access, demand/capacity management, provider productivity, and strategy deployment. Manages assigned staff and partners with staff and operational leaders to maximize performance of assigned area(s). Provides consultation and business expertise to leadership. Responsible to evaluate and manage community, state and regional contracts as applicable. This role also develops and maintains knowledge of critical information that could impact scientific, regulatory, and other practice changes. Required Education and Experience Bachelor degree in Business, Healthcare Administration, or job relevant field. Minimum two (2) years' experience in healthcare business systems network. Project Management: Experience in managing projects from start to finish demonstrates organizational and leadership skills. This could include overseeing a major project at work, leading a volunteer initiative, or organizing events or fundraisers. Cross-Functional Collaboration: Demonstrating the ability to collaborate with different teams or departments to achieve common goals showcases strong communication and teamwork skills. This could involve coordinating efforts between departments on a project, leading interdepartmental meetings, or serving on cross-functional teams. Required Credentials N/A Preferred MHA, MBA or equivalent. Minimum two (2) years' experience in a management/supervisory role. Experience in an academic healthcare setting or related field. Experience in a customer service and/or hospitality field. Compensation Range $107,431.00 - $161,147.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer. Hope. Care. Cure. These three simple words guide the work we do every day and help us remember that improving lives involves more than treating conditions. At Seattle Children's, we'll invest in you to make a difference, through competitive benefits and opportunities to grow your career. Guided by our values - excellence, equity, innovation, integrity, compassion, and collaboration - our community cultivates and promotes diversity and inclusion at all levels, empowering each of us to show up as we are every day. No matter what part you play, you'll know you're helping kids live the healthiest and most fulfilling lives possible. Use your skills and passion for a greater purpose. Join our nonprofit team and make a difference in the lives of our patients and families. Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Perform individualized patient procedures, tests, clerical tasks, and support clinic operations in an urgent care setting. | High school diploma or equivalent, Medical Assistant certification, BLS, with preferred experience in Pediatrics or Urgent Care. | In an Urgent Care setting, perform individualized patient procedures, treatment and tests. Perform associated clerical tasks including chart preparation, stocking clinic supplies and answering telephones. Provide advanced assistance with medical clinic operations and monitoring of clinic flow. The primary work location for this position is Seattle but depending on business need the incumbent may be required to work at any of the Seattle Children’s Urgent Care locations. This position will work a combination of 7 and 10 hour shifts Hours will be between 4-11:30pm Monday-Friday and 10:30am - 9pm on weekends Required Education and Experience High School Diploma or equivalent experience Required Credentials Medical Assistant Certified by Washington State Department of Health (DOH) prior to start date Current Basic Life Support for Healthcare Providers (BLS). Preferred Graduation from an accredited medical assistant program. Medical Assistant or medical office experience. Current Medical Assistant experience in Pediatrics, Urgent Care experience and/or Medical screening and immunization. Current National Medical Assistant Association Certification. Compensation Range $26.28 - $38.85 per hour Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer. Hope. Care. Cure. These three simple words guide the work we do every day and help us remember that improving lives involves more than treating conditions. At Seattle Children's, we'll invest in you to make a difference, through competitive benefits and opportunities to grow your career. Guided by our values - excellence, equity, innovation, integrity, compassion, and collaboration - our community cultivates and promotes diversity and inclusion at all levels, empowering each of us to show up as we are every day. No matter what part you play, you'll know you're helping kids live the healthiest and most fulfilling lives possible. Use your skills and passion for a greater purpose. Join our nonprofit team and make a difference in the lives of our patients and families. Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.