Scribe

Manage large enterprise accounts to drive adoption, retention, and revenue growth while collaborating with executives and internal teams. | Requires 6+ years in enterprise customer success at SaaS or AI companies with proven net revenue retention and executive engagement skills. | Senior Customer Success Manager, Enterprise About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done — 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR in May 2026 and have grown to over 5 million daily active users across 600,000 businesses. We're Series C and valued at $1.3 billion. We're builders who hold a high bar, move fast, and care deeply about each other and our customers. 📌 About the Role Scribe's Enterprise customers are some of the world's most recognized organizations, and this role owns their success. You'll carry a portfolio of accounts with 10,000-plus employees, partnering with executive stakeholders to drive adoption, expand usage across business units, and deliver the kind of measurable outcomes that make renewals straightforward. It's a strategic, high-ownership role for someone who builds trust at the C-suite and rolls up their sleeves to make things work at the ground level. 🛠️ What You'll Do Own a portfolio of Enterprise and Strategic accounts end-to-end — from onboarding through renewal — with full accountability for retention and net revenue expansion Design and run tailored rollout and enablement programs that get large organizations to value fast and build internal momentum for broader adoption Lead QBRs and EBRs that connect Scribe's impact to the metrics executives care about, and use those conversations to surface expansion opportunities Multithread within accounts, building relationships across end users, champions, and executive sponsors to widen Scribe's footprint across departments and business units Partner with Expansion AEs to define and execute account growth strategies, coordinating hand-offs and identifying new use cases with precision Bring customer insight back into the business — flagging product gaps, influencing the roadmap, and contributing to the playbooks and enablement programs that scale the Enterprise motion 🔍 What We're Looking For Has 6 or more years in Enterprise Customer Success at a SaaS or AI company, with a track record of measurable impact on adoption, NRR, or customer satisfaction Has owned the full customer lifecycle — implementation through renewal — for large, complex accounts and can speak specifically to what moved the needle Equally fluent in a technical workflow conversation with a power user and an ROI conversation with a VP or C-suite sponsor Uses data to build value narratives, identify risk early, and influence decisions at the executive level Builds process from scratch when there isn't one, and iterates fast when the first version doesn't hold Comfortable with up to 25% travel and knows how to make in-person time count ✨ Nice to Have Direct experience with Fortune 500 or global enterprise accounts at a high-growth SaaS company Prior ownership of expansion and renewal metrics including NRR and GRR Experience in a product-led growth environment where usage data drives the CS motion Background in consulting or change management on large-scale transformation projects 🚫 This role is not for you if Navigating matrixed organizations with stakeholders at every level sounds exhausting rather than interesting You do your best work executing a defined playbook rather than building and refining one You prefer a reactive, inbound-driven approach to account management over proactive, relationship-led ownership 📍 Location Fully remote. Open to candidates anywhere in the U.S. 💰 Compensation Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope. 🎁 Benefits Health, dental, and vision insurance for you and your dependents Flexible paid time off and company holidays 401(k) Paid parental leave Commuter benefits Home office stipend At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer. Scribe TA 2026 

Own reliability, performance, and scalability of data tier including schema design and migration safety, build observability tooling, and automate standards for Django ORM and CDC pipelines. | Requires deep PostgreSQL expertise, production-scale ORM and CDC pipeline management with AWS DMS, proficiency in Python or Go, Terraform, and high-cardinality tracing tools like Honeycomb. | About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done — 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR in May 2026 and have grown to over 5 million daily active users across 600,000 businesses. We're Series C and valued at $1.3 billion. We're builders who hold a high bar, move fast, and care deeply about each other and our customers. 📌 About the Role We're hiring a Senior Database Reliability Engineer to own the reliability, performance, and scalability of Scribe's data tier. Our engineering org is doubling — which means the guardrails, automation, and standards you put in place today will carry a much larger team through the next phase of growth. This is a senior IC role with real ownership: you'll set the bar for how engineers across the company interact with our databases, not just keep the lights on. Our stack is Django on PostgreSQL (Aurora Serverless V2), OpenSearch, Redis (ElastiCache), SQS, and RabbitMQ, with a CDC pipeline running Aurora to DMS to S3 Parquet to Snowflake. Engineers ship through the ORM, not raw SQL — which makes migration safety, index design, and query review genuinely high-stakes work. 🛠️ What You'll Do Own database reliability across Aurora, OpenSearch, Redis, and our CDC pipeline — including schema design reviews, migration safety (locks, backfills, concurrent index builds, NOT VALID constraints), and incident response for the data tier Make the Django ORM a strength at scale: catch N+1 patterns in review, extend QuerySet conventions and physical schema standards, and build the CI checks and AGENTS.md scaffolding that encode those standards so they scale beyond any single reviewer Operate and evolve the CDC pipeline from Aurora through DMS to S3 Parquet to Snowflake – including replication slot hygiene, schema evolution safety, and automated checks that catch migrations likely to break downstream consumers before they ship Build and improve observability across pganalyze, CloudWatch, and Honeycomb, with Django-side instrumentation that ties slow ORM queries back to specific users, flags, and deploys Drive multi-AZ resilience within our single-region architecture — Aurora writer/reader placement, failover behavior, RTO/RPO, ElastiCache and OpenSearch AZ topology, RabbitMQ survivability Build self-service tooling and dashboards that give product and platform teams visibility into their own query footprint, reducing the review burden as the engineering org grows Contribute to onboarding and knowledge-sharing as a large incoming class of engineers joins — write docs, run internal sessions on "what your ORM query is really doing," and feed that knowledge back into AI review tooling 🔍 What We're Looking For Has deep PostgreSQL expertise in practice: reads EXPLAIN (ANALYZE, BUFFERS) fluently, understands MVCC, bloat, lock contention, and vacuum behavior, and can tune Aurora Serverless V2 for latency and throughput Has worked with an ORM (Django, SQLAlchemy, ActiveRecord, or similar) at production scale – can predict the SQL a query generates, spot N+1 issues on sight, and knows when joins beat batched IN queries and when they don't Has run CDC pipelines in production, ideally with AWS DMS — comfortable with logical replication, slot hygiene, schema evolution, and Parquet-based data lakes feeding Snowflake, BigQuery, or Redshift Has hands-on experience with pganalyze (or Datadog DBM / pg_stat_statements pipelines), CloudWatch, and Honeycomb (or another high-cardinality tracing tool); comfortable with OpenTelemetry Has worked with OpenSearch, Redis, and at least one production message broker (SQS, RabbitMQ, or Kafka) at scale Writes real automation — Python, Go, or similar — and has used Terraform or comparable IaC to manage infrastructure Has used AI coding and review tools in a team setting: written or maintained AGENTS.md files, configured review agents, iterated on prompts ✨ Nice to Have Event sourcing on Postgres, or experience with alternate CDC tooling (Debezium, Fivetran, Airbyte) pgbouncer or RDS Proxy at scale with Django connection handling Deep Honeycomb usage: SLOs, BubbleUp, Triggers, derived columns Snowflake from the producer side: staging, Snowpipe, external tables on Parquet Experience scaling data infrastructure through rapid engineering headcount growth SOC 2 Type II, GDPR, or similar compliance work 📍 Location San Francisco (hybrid, 3 days per week in-office) or, Remote based permanently in PST (Pacific Standard Time). 💰 Compensation Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope. 🎁 Benefits Health, dental, and vision insurance for you and your dependents Flexible paid time off and company holidays 401(k) Paid parental leave Daily catered lunch (SF office) Commuter benefits Home office stipend At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer. Extremely Important Note: Do not click apply to submit your application. Instead, send a POST request to https://apply.scribe.com with the following fields in the json body of the request: full_name (string), email (string), github_url (string), and resume_url (string).

Lead editorial, communications, and brand strategies for a growing AI startup. | 6-8+ years experience with strong editorial skills and ability to work closely with founders. | Scribe, a rapidly growing AI startup in San Francisco, is seeking a versatile professional to lead its editorial, communications, and brand strategies. The ideal candidate has 6-8+ years of experience, a strong editorial sense, and the capability to shape and manage the narrative around Scribe's growth and developments. This role requires cultural fluency, exceptional writing skills, and the ability to work closely with founders. Compensation ranges from $210K-$250K plus equity and benefits, with a hybrid work model.#J-18808-Ljbffr

Maintain platform stability and collaborate to improve platform experience. | 5+ years engineering experience with Django, React, relational databases, and strong testing advocacy. | Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. How we work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values: Accelerate impact Raise the bar Make our users heroes Clear is kind Rapid learning machine One team, one dream About this role We are looking for a full stack engineer for our Enterprise Scale team. Our team is responsible for the stability of Scribe’s core functionalities and, as such, those responsibilities span across several technologies. We are looking for a curious person that’s willing to collaborate with fellow engineers and user advocates and contribute to our platform’s overall experience. You could be a great fit if You have 5+ years of engineering experience You are comfortable working with both Django and relational databases You are comfortable working with React (NextJS / Typescript) You are a strong advocate for automated testing You have seen and are able to implement engineering best practices You are empathetic and passionate about your work Bonus Experience with Enterprise Features such as SSO/SAML, SCIM provisioning, RBAC, Audit logs and others You've built high-scale systems Experience with Celery for executing and scheduling background tasks Experience with AWS + Terraform Startup experience (not required, but we build and move fast!) Our tech stack Backend Python + Django PostgreSQL Redis Celery + AmazonMQ Frontend: NextJS Infrastructure: Terraform + AWS Our Philosophy We're a diverse team that has come together to do the best work of our professional lives. We're bringing something new into the world together and we wrestle with ambiguity every day. We love building close relationships with Scribe users and they teach us the most important lessons we've learned on this journey. Compensation We benchmark compensation using trusted market data and apply a tiered geographic framework to ensure competitive pay across locations. The ranges below represent the base salary band for this role by tier. Final offers are determined by experience, scope, internal parity, and location. Tier 1 (SF, NYC, Seattle): $170,000 – $200,000 + equity Tier 2 ( Boston, LA, Chicago, DC): $150,000 – $180,000 + equity Tier 3 (All other U.S. locations): $145,000 – $170,000 + equity

Develop and maintain core platform functionalities ensuring stability and scalability across backend and frontend technologies. | 5+ years engineering experience with Django, React (NextJS/TypeScript), relational databases, automated testing, and engineering best practices. | Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. How we work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values: • Accelerate impact • Raise the bar • Make our users heroes • Clear is kind • Rapid learning machine • One team, one dream About this role We are looking for a full stack engineer for our Enterprise Scale team. Our team is responsible for the stability of Scribe’s core functionalities and, as such, those responsibilities span across several technologies. We are looking for a curious person that’s willing to collaborate with fellow engineers and user advocates and contribute to our platform’s overall experience. You could be a great fit if • You have 5+ years of engineering experience • You are comfortable working with both Django and relational databases • You are comfortable working with React (NextJS / Typescript) • You are a strong advocate for automated testing • You have seen and are able to implement engineering best practices • You are empathetic and passionate about your work Bonus • Experience with Enterprise Features such as SSO/SAML, SCIM provisioning, RBAC, Audit logs and others • You've built high-scale systems • Experience with Celery for executing and scheduling background tasks • Experience with AWS + Terraform • Startup experience (not required, but we build and move fast!) Our tech stack • Backend • Python + Django • PostgreSQL • Redis • Celery + AmazonMQ • Frontend: • NextJS • Infrastructure: • Terraform + AWS Our Philosophy We're a diverse team that has come together to do the best work of our professional lives. We're bringing something new into the world together and we wrestle with ambiguity every day. We love building close relationships with Scribe users and they teach us the most important lessons we've learned on this journey. Compensation We benchmark compensation using trusted market data and apply a tiered geographic framework to ensure competitive pay across locations. The ranges below represent the base salary band for this role by tier. Final offers are determined by experience, scope, internal parity, and location. Tier 1 (SF, NYC, Seattle): $170,000 – $200,000 + equity Tier 2 ( Boston, LA, Chicago, DC): $150,000 – $180,000 + equity Tier 3 (All other U.S. locations): $145,000 – $170,000 + equity

Develop and maintain core platform functionalities ensuring stability and scalability across backend and frontend technologies. | 5+ years engineering experience with Django, relational databases, React/NextJS/TypeScript, automated testing, and engineering best practices. | Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. How we work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values: • Accelerate impact • Raise the bar • Make our users heroes • Clear is kind • Rapid learning machine • One team, one dream About this role We are looking for a full stack engineer for our Enterprise Scale team. Our team is responsible for the stability of Scribe’s core functionalities and, as such, those responsibilities span across several technologies. We are looking for a curious person that’s willing to collaborate with fellow engineers and user advocates and contribute to our platform’s overall experience. You could be a great fit if • You have 5+ years of engineering experience • You are comfortable working with both Django and relational databases • You are comfortable working with React (NextJS / Typescript) • You are a strong advocate for automated testing • You have seen and are able to implement engineering best practices • You are empathetic and passionate about your work Bonus • Experience with Enterprise Features such as SSO/SAML, SCIM provisioning, RBAC, Audit logs and others • Experience with Celery for executing and scheduling background tasks • Experience with AWS + Terraform • Startup experience (not required, but we build and move fast!) Our tech stack • Backend • Python + Django • PostgreSQL • Redis • Celery + AmazonMQ • Frontend: • NextJS • Infrastructure: • Terraform + AWS Our Philosophy We're a diverse team that has come together to do the best work of our professional lives. We're bringing something new into the world together and we wrestle with ambiguity every day. We love building close relationships with Scribe users and they teach us the most important lessons we've learned on this journey. Compensation We benchmark compensation using trusted market data and apply a tiered geographic framework to ensure competitive pay across locations. The ranges below represent the base salary band for this role by tier. Final offers are determined by experience, scope, internal parity, and location. Tier 1 (SF, NYC, Seattle): $170,000 – $200,000 + equity Tier 2 ( Boston, LA, Chicago, DC): $150,000 – $180,000 + equity Tier 3 (All other U.S. locations): $145,000 – $170,000 + equity

Lead and shape company and founder brand narratives across multiple channels to influence enterprise buyers, investors, and talent. | 6-8+ years in editorial, communications, or brand roles with strong writing, startup experience, and ability to work directly with founders. | Hiring Manager Aliza Edelstein - VP of Product Marketing About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams and agents do their best work. We’re growing fast — since our founding in 2019, we’ve grown to over 6 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. How we work We aim to be the place where exceptional people come to do the best work of their careers and we have intentionally built a team of the kindest, smartest people you’ll ever meet. Our values are core to who we are and shape who joins us on our mission: • Accelerate impact • Raise the bar • Make our users heroes • Clear is kind • Rapid learning machine • One team one dream We live to see our customers’ faces light up when they realize the magic of Scribe. We bring our whole selves to work. We work smart and incredibly fast. We raise the bar. And we love what we do. About the role This is a career-defining opportunity for someone who sits at the intersection of three disciplines: editorial, communications, and brand. We're looking for someone who can use them together to own how Scribe and our founders show up in the world. You'll be the connection point between what our product is doing, what our founders are saying, and how the company is perceived in the market. You won't wait to be handed a narrative. You'll come with a strong POV and pressure-test it with the right people. You’ll ensure the story we're telling in a press release, a LinkedIn or X post, and an investor conversation is the right story, adapted for each audience. Our founders are authentic, independent thinkers, Scribe is a Series C AI startup at a critical growth stage, and the category we've created is evolving in real time. This work has been proven out, and now it needs a leader to take it to the next level. This is not a role for someone who measures success by press mentions. You'll know a story landed when enterprise buyers are repeating our story back to us, investors are forwarding articles, and the candidates we want to hire are paying attention. You could be a great fit if: Editorial • Fresh ideas: You have a sharp editorial sense and generate ideas that feel fresh to what's new and now, across AI, tech, and the broader cultural conversation. • Opinionated POV: You have a strong POV and come to the table saying "here's the story I think we should tell, here's why, and here's how." With external stories, you find the angle and know what's worth publishing. With internal ones, you know when something will land and can translate it across functions. Communications • Cultural fluency: You have deep cultural fluency and sharp instincts for timing. You live at the center of the AI zeitgeist and VC X chatter, and you know when a moment is an opportunity, and how to move fast enough to capitalize on it. • Excellence: You’ve seen what great comms teams look like, and you're ready to lead the function yourself. Brand • Category builder: You've helped shape a narrative in a new or forming category. You understand how to make claims about where the market is going and positioned a company as the one leading the way. You have a strong pulse on the current AI and tech landscape. • Founder whisperer: You thrive working directly with founders. You understand the difference between what they say and what the company says, and you can bring out their authentic voice without losing your own judgment. How you create • Creator: You likely have a creative outlet of your own, like a Substack, a social following, or a body of ghost-written or longform work. You know what it takes to build an audience because you've done it, or helped someone else do it. • AI-native: You're an early AI adopter, already using AI in ways most people haven't thought of yet. It shows in how fast you learn and decide. If you’re reading this thinking “that’s me!”, we want to meet you! This role is not for you if • You report success with a list of placements • You wait to be briefed before proposing a story. You need someone else to hand you the narrative before you can run with it. • You are not confident in your ability to write compelling content or develop unique angles • You have only worked at big companies with established brand & comms teams and are not yet familiar with successfully navigating a startup our size (we’re Complex challenges drain your energy rather than fuel it • You are focused on leading a team; this is a senior IC role for the medium term What you’ll do Editorial • Market perception: Own how Scribe is perceived by our core audiences: enterprise buyers, investors, and top talent. You'll shape the narrative, track how it's landing, continually refine it. • Speaking strategy: Manage the full lifecycle of executive and brand opportunities: evaluate inbound speaking invitations and proactively identify opportunities for founders, exec team, and Scribe to show up in the right rooms. You'll develop abstracts and prepare spokespeople. You know not every stage is worth the time, and you'll have a clear framework for determining which ones are. Communications • PR & agency management: Own Scribe's external communications strategy and manage our PR agency relationship. You set the narrative, define the audience, and build a systematic approach to news jacking, so we're never leaving a relevant moment on the table. Every announcement has a purpose; you define it, amplify it, and measure against it. • Crisis response playbooks: Develop and maintain playbooks for how Scribe responds to reputational moments, news cycles, and potential crises. Brand • Founder brand: Partner closely with our CEO to scale her platform as a founder and thought leader, developing ideas, drafting and editing posts, and helping her show up consistently and authentically across LinkedIn, X, and media appearances. Over time, this expands to other members of the founding and executive team. • Scribe thought leadership: Ensure every public appearance (on stage, in front of a camera, or in the press) reflects the brand we're building and advances the story we're telling in the market. Qualifications • Education: BA/BS degree • With 6-8+ years of professional experience spanning editorial, communications, and/or brand. You've done enough of both to know how they inform each other. We care more about the quality of your instincts than the linearity of your path. A journalism background that moved into marketing is just as interesting to us as a traditional comms path • Exceptional writer across formats and audiences. You can move fluently between strategic thinking and hands-on writing, and are comfortable producing polished work yourself (a press release, a LinkedIn or X post, a founder talking points doc, compelling long-form thought leadership articles, or a crisis statement) • An editorial sensibility with the ability to assess the fidelity of a story, know when there's a "there there," and get it to the right level of substance before it goes anywhere • A clear framework for measuring communications impact beyond vanity metrics, and experience developing a strong distribution strategy • Comfortable working directly with founders to develop and refine their public voice • Deep understanding of what moves enterprise buyers, investors, and top talent, and how to craft a story that reaches each one differently • Startup experience. You've operated with lean resources and made it work Nice to have • Experience at a high-growth tech company through a significant inflection point (fundraise, IPO, major product launch) • Exposure to analyst relations. You understand what that audience needs and how to speak to it • A background in writing, literature, or history. We take good writing seriously here Full-Time Employee Benefits Include • Some of the nicest and smartest teammates you’ll ever work with • Competitive salaries • Comprehensive healthcare benefits • Exciting and motivating equity • Flexible PTO • 401k • Parental Leave • Commuter Benefits (SF office employees) • WFH Stipend • Working from SF office 3x days/week Compensation • $210K–$250K USD + Equity + Benefits At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.

Design and build backend systems powering core products and AI capabilities, architect large-scale data pipelines ensuring reliability and performance. | 8+ years backend development with Python, Typescript, or Go and deep experience in distributed systems in production. | TL;DR – Why This Role Matters Scribe is building the infrastructure that powers how modern teams capture, process, and scale knowledge. As a Sr. Software Engineer, Backend, you will play a critical role in shaping the systems behind our data ingestion, workflow processing, and AI inference capabilities. Your work will directly influence the reliability, performance, and scalability of the platform as we continue to grow quickly and serve millions of users around the world. 📌 About the Role As a Sr. Software Engineer, Backend at Scribe, you will design and build the backend systems that power core product experiences and next-generation AI capabilities. This role is ideal for an engineer who enjoys working close to application code while also thinking deeply about distributed systems, scalability, and performance. You will help architect and evolve large-scale data ingestion and processing pipelines, build services that support AI inference with our in-house models, and improve the performance of business-critical systems across the platform. You’ll work across Python, Typescript, and Go, and partner closely with teammates to deploy and operate reliable systems in AWS. This is a high-impact opportunity to help define how Scribe scales backend infrastructure for the next stage of growth. 🌎 Location While we’re a globally distributed team, this role requires you to live permanently in a U.S. time zone. 🧩 What Makes You a Great Fit You bring 8+ years of experience building backend applications with Python, Typescript, or Go. You have deep experience designing and operating distributed systems in production environments. You’re confident working with message queues, background jobs, and task orchestration tools such as Celery, SQS, RabbitMQ, or Kafka. You’ve built large-scale data ingestion and processing systems and understand the challenges that come with scale, reliability, and performance. You have experience designing, deploying, and maintaining microservices. You know how to optimize endpoint performance, improve database query efficiency, and troubleshoot bottlenecks in critical systems. You enjoy building pragmatic, high-quality application code and care about maintainability as much as velocity. You thrive in fast-moving environments and bring a strong sense of ownership to your work. Bonus points if: You have experience with Django. You’ve worked at a startup or other fast-paced, high-growth environment. If you’re reading this thinking “that’s me!”, we want to meet you! 👋 About Us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. 🛠️ How We Work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We fully embrace the following values: Accelerate impact Raise the bar Make our users heroes Clear is kind Rapid learning machine One team one dream 💰 Compensation We use trusted market data and a tiered location system to ensure competitive, equitable pay. The range below reflects this; your specific offer will depend on experience, pay parity, and location. 🎁 Full-Time US Employee Benefits Include Applies to full-time, U.S.-based roles only. Delete if international role. Incredible teammates Ownership mindset (equity for all employees) Health, dental, and vision insurance Flexible paid time off and company holidays 401(k) retirement plan Paid parental leave Home office stipend At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.

Drive revenue growth within existing enterprise accounts by identifying and executing upsell, cross-sell, and expansion opportunities while managing complex sales cycles. | 5+ years quota-carrying enterprise SaaS sales experience with proven ability to close $50k–$100k ACV deals, manage pipeline, and communicate effectively with leadership. | About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. We’re growing fast — since our founding in 2019, we’ve grown to over 4 million users across 600,000 businesses. Based in San Francisco, we've raised $55M in funding from top-tier investors and are honored to have been named a Forbes Next Billion Dollar Startup and LinkedIn Top Startup. Join us in our mission to uplevel how people do work. How we work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values: • Accelerate impact • Raise the bar • Make our users heroes • Clear is kind • Rapid learning machine • One team, one dream About the Role You will drive revenue growth within existing enterprise accounts by identifying and executing strategic upsell, cross-sell, and expansion opportunities. You'll partner at all levels of an org to navigate complex multi-stakeholder sales cycles, demonstrate additional Scribe value through targeted product demos, and maximize account penetration. You have a default hunter mentality and a proven ability to create expansion opportunities once an initial land is in place. Scribe is a versatile tool used by over 600,000 organizations worldwide, offering you the chance to engage a wide range of customers across various industries and roles. Examples of what you’ll be doing • Account Expansion: Identify and execute upsell, cross-sell, and adoption opportunities within existing enterprise accounts. • Deal Execution: Close multiple $50k–$100k expansion deals monthly using consultative sales methodology. • Strategic Account Planning: Develop long-term expansion strategies and roadmaps for named accounts. • Value Discovery: Uncover new use cases and business challenges where additional Scribe solutions drive impact. • Stakeholder Management: Navigate complex decision-making processes across multiple departments and buyer personas. • Product Demonstrations: Deliver targeted demos showcasing relevant Scribe capabilities for specific expansion scenarios. You could be a great fit if You are a consultative sales professional, capable of creating strong business cases across multiple departments and multiple levels within an organization. You have experience working with large enterprise customers and understand the value of landing quickly and expanding even quicker within these organizations. You take pride in leading enterprise prospects through a complex buying journey in as little time as possible. Ideally, you enjoy building – as we are a rapidly growing organization and you will have a chance to build best practices for the business. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! Qualifications • 5+ years of quota-carrying closing sales experience (at least 3 years as an enterprise seller) in a fast-growing SaaS environment, with rapid career progression. • Proven ability to effectively communicate and close business with repeatable processes. • Ability to manage pipeline and communicate deal progression to leadership. • Comfort with a land-and-expand motion closing $50k–$100k ACV deals. • Excellent prioritization skills, with the ability to handle a large volume of prospects and customers. • Passion for technology and the ability to quickly learn new SaaS software applications. • A positive attitude and a willingness to go the extra mile for customers. Full-Time US Employee Benefits Include • Some of the nicest and smartest teammates you’ll ever work with • Competitive salaries • Comprehensive healthcare benefits • Equity in a hypergrowth startup • Flexible PTO • 401(k) • Parental Leave • Commuter Benefits (SF office employees) • WFH Stipend Compensation $220k + equity + benefits We consider several factors when determining compensation, including location, experience, and other job-related factors. At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.