Scorpion Enterprises, LLC

Support and optimize multi-channel direct marketing campaigns, including email, SMS, and direct mail, through strategy, testing, and performance analysis. | Requires 4+ years in direct or lifecycle marketing with proficiency in marketing automation tools like ServiceTitan Marketing Pro, and strong analytical and communication skills. | About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch. About the Role As a Senior Direct Marketing Strategist, you will onboard and support clients using our Direct Marketing Services (DMS) while also serving as a strategic expert in lifecycle marketing, email marketing, and direct response. Your responsibilities span onboarding, post-launch client support, proactive engagement, and fostering client satisfaction through clear processes and collaborative efforts. In this role, you will elevate the sophistication of campaign planning and testing methodologies, guide performance analysis, and introduce best practices and optimization frameworks to enhance a team already strong in execution and client service. Through exceptional communication, expert guidance, and advanced marketing strategy, you will ensure clients maximize their ROI and that team metrics remain strong and consistent. What Your Success Will Look Like Lead the strategy, development, and optimization of multi-channel campaigns (email, SMS, direct mail) —including segmentation, A/B testing roadmap, and performance best practices for clients. Partner with internal creative, technical and client teams to guide messaging, targeting, and design overall campaign structures, ensuring email, SMS, and direct mail campaigns align with client objectives. Define and maintain campaign standards—including deliverability, compliance, and design guidelines. Track and analyze campaign performance metrics (open rates, unsubscribes, etc) and provide timely reporting and insights to leadership. Identify opportunities by using internal data, external research, and competitor benchmarking to enhance campaign effectiveness and the client experience, and provide insights and feedback to drive continuous improvement. Review and refine campaign content through editing, proofreading, and occasional copywriting to ensure accuracy and message alignment. Provide coordinated direction to offshore partners and serve as a knowledgeable resource for junior team members (without formal leadership responsibilities) to contribute to overall team skill building and operational excellence. Serve as the go-to expert for complex lifecycle marketing challenges, troubleshooting issues with segmentation, deliverability, workflows, and advanced campaign logic. Build and maintain audiences in ServiceTitan and develop expertise in ServiceTitan Marketing Pro to support advanced campaign needs. Who You Are And What You Bring Education Bachelor’s degree in Marketing, Communications, Business, or a related field — or equivalent experience. Experience 4+ years of experience in direct or lifecycle marketing, with proven ability to build and maintain multi-channel campaigns (email, SMS, reputation, direct mail) and contribute to strategy, messaging, testing, and optimization. Skills Strong proficiency with marketing automation tools, including ServiceTitan Marketing Pro or similar platforms, with the adaptability to learn new features and guide clients through evolving best practices. Analytical, data-driven approach with experience using performance metrics to identify trends, diagnose issues, and recommend improvements. Exceptional written and verbal communication skills, including strong writing and editing capabilities in direct response and client-facing contexts. Client-centric mindset with proactive engagement, strong problem-solving skills, and the ability to tailor solutions to meet client needs. Ability to operate independently, make informed recommendations, and serve as a knowledgeable resource for teammates (without formal leadership duties). Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $75,000 (entry-level) - $85,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax, and recharge away from work Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Serve as a strategic partner to high-value clients, leading digital marketing campaigns, and driving account growth and retention. | Requires 2+ years in digital marketing or advertising agency, managing enterprise accounts, and experience with legal clients, with expertise in SEO, SEM, social media, and analytics. | About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch. About the Role As a VIP Account Manager, you serve as the strategic partner and trusted advisor to Scorpion’s highest-value legal clients. You are responsible for cultivating deep, consultative relationships that drive measurable business results. Your expertise spans digital strategy, marketing performance, and client experience—ensuring that every engagement reflects excellence, innovation, and tangible ROI. You will lead the orchestration of integrated digital marketing campaigns across SEO, paid advertising, social media, and content strategy, translating complex goals into actionable roadmaps. With a pulse on client objectives, industry trends, and marketing performance data, you anticipate needs before they arise and ensure that Scorpion delivers outcomes worthy of our most discerning clients. What your success will look like Strategic Client Partnership Serve as the primary strategic liaison for a portfolio of VIP or enterprise-level clients, building enduring partnerships grounded in trust, results, and thought leadership. Conduct regular executive business reviews to communicate performance insights, industry trends, and strategic opportunities. Proactively identify growth levers and guide clients toward optimal utilization of Scorpion’s full suite of products and services. Account Growth & Retention Drive client retention and revenue expansion, ensuring continued alignment between client objectives and Scorpion’s marketing solutions. Partner with internal sales and strategy teams to identify cross-sell and upsell opportunities that strengthen client impact and account profitability. Maintain client satisfaction scores and retention rates that exceed department benchmarks. Performance & Campaign Excellence Lead cross-functional collaboration with SEO, PPC, Social, and Content teams to deliver integrated, results-driven campaigns. Monitor performance metrics across all digital channels, leveraging analytics and insights to optimize campaign performance and return on investment. Translate marketing data into clear, actionable recommendations for executive-level clients. Operational & Financial Stewardship Manage client budgets with precision, ensuring efficient allocation of resources and adherence to performance goals. Forecast account growth, manage renewals, and ensure contractual compliance across multiple engagements. Anticipate risks and implement proactive strategies to safeguard client relationships and revenue. Thought Leadership & Brand Representation Represent Scorpion at industry conferences, client summits, and leadership roundtables, acting as a brand ambassador and marketing strategist. Stay ahead of emerging digital marketing trends, translating insights into innovative strategies that differentiate Scorpion’s VIP experience. Contribute to internal knowledge sharing by mentoring junior account managers and modeling best-in-class client service. Who you are and what you bring Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience. Experience: 2+ year of progressive experience in client-facing account management in digital marketing or advertising agency. 2+ years of managing enterprise or VIP accounts. 1+ year of working with legal clients. Proven track record of upselling and growing client accounts. Experience working with cross-functional teams to execute client strategies. Skills: Expert understanding of SEO, SEM, social media marketing, analytics, and content strategy. Strong business acumen with the ability to connect marketing KPIs to broader business outcomes. Exceptional presentation and communication skills, including executive-level reporting. Highly organized and detail-oriented, with a passion for excellence in client delivery. Comfortable operating in fast-paced, results-oriented environments with multiple stakeholders. Willingness to travel for client meetings, conferences, and strategic planning sessions. Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $100,000 (entry-level) - $107,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Interview Process We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect: Initial Phone Screen: 30-minute conversation with a recruiter to learn more about you and share details about the role. First Interview: 30-minute Zoom with the hiring manager to dive deeper into your experience and goals. Second Interview: 45-minute Zoom with interview panel with key team members. Final Interview: 30-minute Zoom with an executive leader for a final conversation. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax, and recharge away from work Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Leading customer support teams, designing processes, and driving operational efficiency. | Experience in customer support leadership, process design, data analysis, and team management. | About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch. About the Role The Account Manager builds and maintains strong client relationships while serving as the primary point of contact between clients and internal teams. This role translates client objectives into strategic, results-driven marketing initiatives across SEO, paid advertising, social media, and other digital channels. The Account Manager ensures the effective execution of campaigns that align with client goals and deliver measurable outcomes. Through strong communication, strategic insight, and attention to detail, this role helps clients achieve online success and contributes directly to Scorpion’s overall performance and growth. What your success will look like Client Relationship Management: Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals. Account Strategy: Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives. Account Reviews: Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs. New Business Development: Identify opportunities for upselling and expanding our services within existing client accounts. Team Collaboration: Work closely with internal teams, including the Directors, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success. Budget Management: Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment. Who you are and what you bring Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience. Experience: 2+ year of professional experience in client-facing account management. Proven track record of upselling and growing client accounts. Proven ability to manage client relationships, understand their needs, and deliver results. Experience working with cross-functional teams to execute client strategies. Skills Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising Excellent attention to detail, with a keen understanding of budget constraints and project management Exceptional communication and relationship-building skills to foster trust with clients. A proactive approach to problem-solving and managing client expectations. Ability to multitask, prioritize, and perform well under pressure. Eagerness to learn new tools, platforms, and industry best practices. Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $60,000 (entry-level) - $80,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Interview Process We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect: Initial Phone Screen: 30-minute conversation with a recruiter to learn more about you and share details about the role. First Interview: 30-minute Zoom with the hiring manager to dive deeper into your experience and goals. Second Interview: 30-minute Zoom with interview panel with peers. Final Interview: 30-minute Zoom with department leader Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax, and recharge away from work Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Manage key client accounts by developing and executing digital marketing strategies, mentor junior team members, and collaborate cross-functionally to optimize campaign performance. | 4+ years client-facing account management experience, strong digital marketing knowledge including SEO, paid advertising, social media, excellent communication and project management skills, and passion for mentoring. | About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch. About the Role As a Legal Senior Account Manager, you will play a critical role in driving strategic execution and mentorship within our client success team. You will serve as a trusted advisor to key clients, overseeing the development and execution of high-impact digital marketing strategies that align with their business goals. Beyond client management, you will mentor and support Account Managers and Marketing Assistants, helping them refine their approach to client relationships, campaign execution, and problem-solving. Success in this role requires a deep understanding of Scorpion’s products, platforms, and digital marketing strategies across SEO, paid advertising, social media, and more. You will proactively identify growth opportunities, guide clients through complex marketing initiatives, and ensure seamless collaboration across teams to drive measurable success. If you’re a strategic thinker with a passion for leadership, client success, and digital marketing innovation, we’d love to hear from you! What your success will look like Client Strategy & Partnership Build strong relationships with clients ensuring their marketing strategy aligns with their business goals. Serve as the primary point of contact, helping clients navigate digital marketing and maximize their results. Provide expert recommendations based on data-driven insights to improve SEO, paid media, social media, and content performance. Lead client meetings, delivering clear and actionable marketing strategies. Marketing Performance & Optimization Monitor campaign performance and provide strategic insights to optimize client success. Partner with internal teams to refine marketing strategies and adjust tactics as needed. Ensure marketing budgets are allocated effectively to maximize return on investment. Training & Thought Leadership Lead training sessions for internal teams and clients on digital marketing best practices and Scorpion’s marketing platform. Deliver engaging presentations at industry events and client meetings. Stay ahead of industry trends, bringing new insights and innovations to the team. Collaboration & Growth Work closely with internal teams, including SEO, paid media, content, and brand strategy, to deliver seamless execution. Identify opportunities for growth within existing accounts and introduce additional Scorpion solutions. Contribute to team development by mentoring junior account managers and sharing best practices. Who you are and what you bring Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience. Experience: 4+ years of professional experience in client-facing account management. Proven track record of upselling and growing client accounts. Proven ability to manage client relationships, understand their needs, and deliver results. Experience working with cross-functional teams to execute client strategies. Skills: Strong understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising Exceptional communication and relationship-building skills, with the ability to influence key stakeholders and foster client trust. Detail-oriented with strong project management skills, ensuring effective budget management and proactive problem-solving. Ability to prioritize, multitask, and perform well under pressure in a fast-paced environment. Passion for mentoring and developing team members. Eagerness to learn new tools, platforms, and industry best practices. Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax, and recharge away from work Employee equity program Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $80,000 (entry-level) - $95,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Interview Process We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect: Initial Phone Screen: 30-minute conversation with a recruiter to learn more about you and share details about the role. First Interview: 30-minute Zoom with the hiring manager to dive deeper into your experience and goals. Second Interview: 45-minute Zoom with interview panel with key team members. Final Interview: 30-minute Zoom with an executive leader for a final conversation. Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

The Sales Operations Specialist will support revenue growth and increase sales productivity by providing accurate analytics and efficient processes. This role includes maintaining the sales forecast and ensuring adherence to processes for operational excellence. | Candidates should have 2-4 years of experience in Sales Operations or related roles, preferably in a SaaS or digital marketing environment. Proficiency with CRM systems and strong analytical skills are essential. | About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch. About the Role As the Sales Operations Specialist, you will be the sales team’s business partner, supporting revenue growth and increasing sales productivity by providing accurate analytics, efficient processes, customer segmentation, territory management, cutting-edge sales tools and facilitating the flow of communication between all stakeholders. You will have ultimate ownership of the sales forecast, shouldering responsibility for implementing and maintaining adherence to processes that ensure its accuracy. In short, you will set the standard for operational excellence in all things sales-related. What Your Success Will Look Like Sales Process Optimization: Identify inefficiencies in current sales processes and recommend improvements to streamline the buyer journey and increase team productivity. CRM Administration: Maintain and optimize our CRM system (e.g., HubSpot, Salesforce), ensuring data integrity, managing automation workflows, and supporting user adoption across teams. Performance Reporting & Analytics: Generate regular reports and dashboards on key sales metrics (pipeline, forecasting, conversion rates, win/loss, etc.) and provide actionable insights to leadership. Sales Enablement: Collaborate with marketing and product teams to ensure the sales team has access to relevant content, tools, and training resources. Cross-functional Collaboration: Partner with Marketing, Customer Success, and Finance to ensure alignment across the full revenue cycle. Tech Stack Management: Evaluate, implement, and integrate sales tools and platforms that enhance sales efficiency and scalability. Sales Support: Manage SalesHelp@ email distro for sales questions and support needs. Exhibit care by supporting the sales team in all aspects of the sales process, promoting the achievement of sales goals. Sales Process and GTM: Support Sales Enablement in the creation, development, and updating of system and tools training materials used by the sales team. Work closely with sales training, sales enablement, and marketing to coordinate sales operations support on product launches, partnership initiatives, CRM support, etc. Sales Communication: Manage communication and coordination between sales and all other internal departments. Create and maintain documentation (SOPs) for key sales processes, assist with onboarding of new Sales reps, and additional tasks as required. Who You Are And What You Bring 2 - 4 years of experience in Sales Operations, Revenue Operations, or related roles in a SaaS, AdTech, or digital marketing environment Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools Strong analytical and Excel/Google Sheets skills; familiarity with BI platforms like Looker, Tableau, or Power BI is a plus Excellent communication and project management skills Comfortable in a fast-paced, tech-centric environment Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax, and recharge away from work Employee equity program Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $70,000 (entry-level) - $80,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Interview Process We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect: Initial Phone Screen: 30-minute conversation with a recruiter to learn more about you and share details about the role. First Interview: 45-minute Zoom with the hiring manager to dive deeper into your experience and goals. Second Interview: 60-minute Zoom with interview panel with key team members. Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Manage client relationships and oversee execution of digital marketing campaigns aligned with client objectives, collaborating with internal teams and external stakeholders. | 2+ years client-facing account management experience, preferably with legal clients, strong understanding of digital marketing channels, excellent communication, and budget management skills. | About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch. About the Role As a Legal Account Manager, you will be the primary strategic partner for our clients, building and nurturing strong relationships while serving as their main point of contact. You will oversee the execution of digital marketing campaigns that align with client objectives, ensuring seamless collaboration between internal teams and external stakeholders. To be successful in this role, you must have a deep understanding of Scorpion’s products, systems, and platforms, as well as a strong grasp of digital marketing strategies across SEO, paid advertising, social media, and more. Your ability to translate client goals into actionable strategies will position you as a trusted advisor, driving long-term success and measurable results. What your success will look like Client Relationship Management: Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals. Account Strategy: Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives. Account Reviews: Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs. New Business Development: Identify opportunities for upselling and expanding our services within existing client accounts. Team Collaboration: Work closely with internal teams, including the Director of Marketing, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success. Budget Management: Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment. Who you are and what you bring Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience. Experience: 2+ year of professional experience in client-facing account management. 1+ year of working with legal clients preferred. Proven track record of upselling and growing client accounts. Proven ability to manage client relationships, understand their needs, and deliver results. Experience working with cross-functional teams to execute client strategies. Skills Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising Excellent attention to detail, with a keen understanding of budget constraints and project management Exceptional communication and relationship-building skills to foster trust with clients. A proactive approach to problem-solving and managing client expectations. Ability to multitask, prioritize, and perform well under pressure. Eagerness to learn new tools, platforms, and industry best practices. Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy — today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax and recharge away from work Employee equity program Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $60,000 (entry-level) - $80,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Interview Process We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect: Initial Phone Screen: 30-minute conversation with a recruiter to learn more about you and share details about the role. First Interview: 30-minute Zoom with the hiring manager to dive deeper into your experience and goals. Second Interview: 45-minute Zoom with interview panel with key team members. Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Develop and execute marketing strategies for the personal injury legal sub-vertical, including demand generation, content creation, sales enablement, market research, and customer engagement. | Bachelor's degree in marketing or related field, 3-5 years B2B marketing experience, expertise in legal personal injury marketing, strong storytelling, market research, strategic planning, data analysis, and leadership skills. | About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch. About the Role Scorpion is seeking a highly skilled and motivated Marketing Manager to join our brand marketing team. As a key player, you will collaborate closely with our corporate marketing, sales, product, and customer success teams to shape and execute the go-to-market strategy for our personal injury sub-vertical. You will leverage your expertise in the target vertical to craft solutions-focused messaging, integrated campaigns, thought leadership content, sales and marketing collateral, and more. Your deep understanding of the legal vertical, specifically in personal injury, will enable you to develop and execute impactful marketing strategies aimed at driving widespread adoption and contributing directly to revenue growth and customer acquisition within the personal injury sub-vertical. Scorpion Internal Title: Vertical Solutions Manager, Personal Injury What Your Success Will Look Like • Develop Demand Generation Plans & Support GTM Strategy: Collaborate closely with the Demand Gen team to develop and execute demand generation plans that drive pipeline growth. Work with Product Marketing to ensure go-to-market strategies are tailored and sub-verticalized where needed to support targeted campaigns and audience alignment cross-functional teams and key stakeholders. • Develop Vertical Subject Matter Expertise: Cultivate an in-depth understanding of the personal injury sub-vertical, including market dynamics, key trends, regulatory environment, and competitive landscape. • Define Sub-Vertical & Messaging: Establish and refine positioning, messaging, and value propositions that resonate with the sub-vertical's target audiences. Hold responsibility for understanding and improving performance of the messaging. • Develop Thought Leadership & Industry Presence: Create thought leadership pieces that address industry trends, challenges, and future outlooks, positioning Scorpion as an expert in the vertical. • Lead Content Strategy: Help produce industry-specific content, including whitepapers, case studies, blog posts, webinars, and infographics. • Support Sales Enablement: Equip the sales team with the knowledge and tools needed to effectively sell to the vertical, including sales collateral, training materials, and pitch decks. • Develop Customer Engagement & Advocacy Programs: Initiate programs to ensure the success and satisfaction of customers within the vertical, fostering advocacy and referrals. • Lead Market Research & Analysis: Partner with our Director of Research and Produt Marketing to perform comprehensive research to identify the needs, pain points, decision-making processes, and buying behaviors of key personas within the sub-vertical. • Identify Customer Segmentation: Segment the target audience within the vertical to tailor marketing efforts effectively. • Track and Report Performance: Define key performance indicators (KPIs) and monitor metrics to assess the effectiveness of marketing initiatives and inform ongoing optimization efforts. • Plan and Participate in Events: Contribute to the event strategy and participate in industry conferences, trade shows, and webinars to increase visibility and network with potential customers. • Gather Customer Insights & Feedback: Establish feedback loops with the sales team and customers to continuously gather insights and refine messaging and strategies. • Analyze Competitive Intelligence: Evaluate competitors' offerings, strengths, weaknesses, and market positioning within the vertical. • Support Vertical Partnerships: Support our strategic partnerships with industry associations, influencers, and complementary technology providers, including integrations. Who You Are And What You Bring • Bachelor's Degree: Bachelor's degree in Marketing, Business, or a related field. • Experience: 3-5 years of developing and managing B2B marketing campaigns • Target Audience Experience: Experience marketing to the SMB audience, particularly in legal industry with personal injury focus. • Strong Storyteller: Exceptional writing skills with the ability to craft compelling narratives that resonate with the target audience. • In-depth knowledge of the Target Vertical: Extensive experience and understanding of the specific home services sub-vertical. • Market Research & Client Segmentation: Proven ability to conduct detailed market research and segment clients effectively. • Value Proposition Development: Expertise in developing clear and compelling value propositions and messaging strategies. • Strategic Marketing Planning: Experience in developing and executing strategic marketing plans. • Customer Advocacy & Relationship Management: Proven success in developing customer advocacy programs and managing relationships. • Analytical Skills & Proficiency in Data Analysis: Strong data analysis skills with proficiency in analyzing marketing metrics, conducting ROI analysis, and tracking key performance indicators (KPIs). Ability to derive actionable insights from performance metrics. • High-Growth Company Experience: Experience within a high-growth digital marketing company is a plus. • Self-Starter: Must be a self-starter who can build a good rapport with internal stakeholders and peers. • Adaptability and Flexibility: Thrives in a fast-paced environment with shifting priorities and evolving projects. Comfortable navigating ambiguity, adapting quickly to change, and moving forward with confidence. • Cross-Functional Collaboration: Demonstrated ability to work effectively in cross-functional teams, collaborating with sales, partnerships, account management, and marketing teams. • Leadership Skills: Strong leadership skills to influence stakeholders, drive alignment, and lead product launches. Our Scorpion Values • Winning Mindset: When our clients win, we win. • Genuine Care: We only succeed when we are truly invested in our clients and each other. • Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives. • Constant Improvement: We believe there is always a better way. We learn we ask "What if?" we build and then do it again. • Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow. • 100% employer-paid medical, dental, and vision insurance • Flexible paid time off, so you can rest, relax, and recharge away from work • Employee equity program • Paid parental leave • Paid cell phone and service • Remote office allowance • Professional development and development courses • Regular manager check-ins to drive performance and career growth through Lattice Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. • The base salary range is $110,000 (entry-level) - $120,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. • The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.