Scale AI

The role involves creating tailored demonstrations, integrating datasets, and interacting with customers to understand their pain points, primarily in a federal or government context. | Requires a strong engineering background, experience with public sector customers, proficiency in scripting languages, and active US Government Security Clearance, which are not evident in your current profile. | Our customer base is growing exponentially, and you will be on the front lines of ensuring that the world's most innovative companies become passionate, lifelong, Scale customers. Our Solutions Engineers ensure customers' first experiences with Scale's technology are flawless and lead to a successful long-term partnership. The work will vary daily, and we’re looking for technical experts excited to solve tough problems. As a solution engineer, you will be a part of helping shape our early-stage federal business by re-envisioning our commercial product offerings for our federal clients. What you'll do: Become an expert on the end-to-ends of Scale Products Create tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level. Partner with Scale Account Executives to deliver customer pilots according to requirements agreed by the customer. Integrate and ingest a variety of external datasets to solve government use cases. Interact with customers on a day-to-day basis to understand their pain points and design solutions Work with internal product and engineering teams to turn customer requirements into Scale capabilities Understand public sector mission sets and strategic objectives to better showcase Scales products. Ideally you'd have: Strong engineering background, preferably in computer science, mathematics, or other quantitative fields Strong communication skills - ability to interact with both technical and non-technical customers at all levels At ease with technology, able to quickly pick up new tech stacks and troubleshoot Previous experience working with Public Sector customers - our business is diverse and growing across both National Security and Federal Civilian communities. Proficiency in scripting languages such as Python, Javascript/Typescript, Bash scripts, or programming languages. A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment Active US Government Security Clearance Based in the Washington, DC area or willing to relocate Background working in AI/ML, particularly Generative AI and Large Language Models Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $185,000—$220,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Assist clients with data pipeline integration, troubleshoot technical issues, and develop documentation and tools to support customer success. | Requires experience in client-facing engineering, proficiency in Python and JavaScript, and a strong background in computer science or related fields. | Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers. Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth. Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply! You will: Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer Be accountable for the customer’s technical experience throughout their time with Scale Work with AEs and PMs to identify customer-specific feature requests Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations Evangelize Scale and interact with customers at major events Have an active TS/SCI clearance Ideally you'd have: Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals Prior experience developing with Python and JavaScript, or other modern software languages Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields Strong project management and interpersonal skills Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers High level of comfort communicating effectively across internal and external organizations Intellectual curiosity, empathy, and ability to operate with high velocity Nice to haves: Experience in AI Experience working in classified environments Previous experience as a technical go-to-market resource Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment Experience automating infrastructure and configuration management using Ansible or similar tools Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $190,000—$290,000 USD The base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is: $170,000—$260,000 USD The base salary range for this full-time position in the location of Hawaii/St. Louis is: $140,000—$220,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Lead and manage sales onboarding and enablement programs, collaborating with stakeholders to ensure effectiveness and continuous improvement. | Requires 4+ years in sales enablement, 2+ years in program management, proficiency with AI tools, and experience with LMS/CMS platforms. | The Role We are seeking a highly organized, proactive, and collaborative Program Manager to join our Sales Enablement team. The primary mission of this role is to lead and evolve our sales onboarding program, ensuring every new hire is equipped with the knowledge and tools they need to succeed from day one. Beyond onboarding, you will also manage and support various smaller-scale enablement initiatives and programs that drive the overall effectiveness of our sales organization. You will: Lead Sales Onboarding: Own the end-to-end execution of our sales onboarding program, ensuring a seamless and high-impact experience for all new hires across different sales roles. Program Management: Oversee the lifecycle of various smaller enablement programs, from initial planning and stakeholder alignment to delivery and continuous improvement. Own Enablement Communications: Lead the strategy and execution of our sales enablement communications program, including managing consistent weekly and monthly touchpoints with the sales team to ensure alignment and high awareness of available resources and updates. Stakeholder Collaboration: Act as a key partner to Sales Leaders, Subject Matter Experts (SMEs), and cross-functional teams to identify training needs and ensure program relevance. Content & Delivery Strategy: Work closely with our Instructional Designer to ensure onboarding and program materials are engaging, actionable, and effectively delivered across various modalities (vILT, on-demand, etc.). Audience Analysis: Tailor onboarding tracks and program content to meet the specific needs of diverse roles, including Account Executives, SDRs, and Solution Engineers. Continuous Improvement: Regularly evaluate program effectiveness through feedback and performance data, iterating on content and delivery to drive better outcomes. Project Oversight: Manage multiple, concurrent projects, ensuring they remain on schedule and align with broader sales enablement OKRs. Systems Management: Utilize our Sales Enablement Platform (CMS/LMS) to deploy onboarding paths and track learner progress and completion. Ideally you’ll have: 4+ years of professional experience in a Sales Enablement role. 2+ years of program management experience, with a proven track record of managing end-to-end program lifecycles from strategy to execution. Proficiency in the latest AI tools and systems, with a demonstrated ability to apply AI to automate processes, personalize learning, or enhance the overall impact of enablement programs. Proven success working collaboratively with Subject Matter Experts (SMEs) and diverse internal stakeholders. Excellent written and verbal communication skills, with a focus on delivering clear, concise updates and instructional content. Demonstrated ability to manage multiple, concurrent high-priority projects while staying highly organized and meeting tight deadlines. Nice to haves: Sales Context: Prior experience or deep familiarity with the B2B sales process and methodologies (e.g., MEDDICC, Challenger). Tool Proficiency: Experience working with Sales Enablement Platforms (LMS/CMS) for program deployment. Industry Experience: Experience working within the AI industry. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $121,800—$152,300 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Oversee end-to-end project execution, manage budgets, and coordinate with internal and external teams to ensure project success. | Requires 5+ years in a production or project management role, familiarity with creative and project management tools, and ability to manage multiple projects in a fast-paced environment. | Scale AI accelerates AI development by providing high-quality training data and infrastructure. We work with leading organizations to solve complex problems, enabling them to build transformative AI models. Join our team to shape the future of AI and push the boundaries of innovation. Role Overview We are looking for a versatile and detail-oriented Creative Operations Manager to join the Brand Studio at Scale AI. This is an exciting opportunity to help evolve Scale's brand, ensuring the seamless execution of projects across a wide range of initiatives, including marketing campaigns, events, creative content development, and cross-functional collaborations. The ideal candidate is organized, scrappy, thrives in a fast-paced, dynamic environment and is passionate about delivering high-quality results. Key Responsibilities Project Management: Oversee the end-to-end production of projects, ensuring they are delivered on time, within scope, and on budget. Risk Management: Anticipate potential challenges and proactively address issues to ensure project success. Process Improvement: Develop and implement workflows to optimize project efficiency and team collaboration. Cross-Functional Coordination: Liaise with internal teams (e.g., marketing, product, and engineering) and external vendors to align priorities and resources. Budget Oversight: Manage budgets, allocate resources, and track expenditures across multiple projects. Qualifications Experience: 5+ years in a production or project management role, preferably in a technology, creative, or agency environment. Technical Proficiency: Familiarity with project management tools (e.g., Linear, Asana, Jira, Trello) and design/creative tools (e.g., Figma, Adobe Creative Suite, C4D/3D). Adaptability: Ability to manage multiple projects simultaneously in a fast-paced, ever-changing environment. Communication Skills: Strong verbal and written communication skills with the ability to articulate complex ideas clearly. Problem-Solving: A proactive mindset with a knack for solving problems and navigating ambiguity. Collaborative Spirit: Ability to work effectively with cross-functional teams and foster a collaborative work environment. Preferred Skills Experience in the AI, tech, or data industry is a plus. Background in creative production Experience working with global teams and managing remote collaborations. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $127,600—$159,500 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.