Sardine

Manage customer relationships, optimize product value, and collaborate with internal teams to address fraud and compliance needs. | Requires 10+ years in SaaS account management or customer success, with domain expertise in compliance or fintech, and strong analytical skills. | Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our culture: We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: Hybrid -NYC or San Francisco Bay Area From Home / Beach / Mountain / Cafe / Anywhere! We are a remote-first company with a globally distributed team. So you can find your productive zone and work from there. About the Role: Sardine is rapidly acquiring new customers and executing on an ambitious roadmap. As a result, we're building a world-class customer success team to support our fraud, payments, and compliance-related products as we grow. This role is a combination of Account Manager and Solution Architect. You'll manage a handful of customers and act as their stakeholder within Sardine, helping maximize the value of our products and services. In addition, you will collaborate daily with Sardine teams to help customers meet their risk, fraud, compliance, and payment needs, including risk analytics, data science, integrations, and products. What you’ll be doing: Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers. Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally. Speak knowledgeably and advise on best practices relating to fraud and compliance Build, monitor, and communicate KPIs to clients. Provide strategic analysis and critical thinking as we plan long-term expansion. Work with Sardine's risk analytics teams to proactively solve new fraud typologies and actively communicate findings to customers. What you’ll need: You've 10+ years of experience in Account Management, Customer Success, Risk Management, or Solutions Architecture within B2B SaaS, with an understanding of how customers integrate API's 5+ years of domain experience in compliance, fintech, or AML/KYC Your analytical skills are second to none; you excel at number crunching and drawing insights You are proficient in using business intelligence tools You're capable of translating complex strategies into actionable processes and outcomes You're a natural at building relationships and collaborating with others You've got strong presentation skills for both virtual and in-person meetings with various stakeholders You've previous customer-facing experience, preferably with a technical product You're an exceptional project manager, synthesizing all inputs and balancing the needs of multiple stakeholders You constantly think about ways to improve processes You love making customers more efficient as much as we do! Compensation: Base pay range of $150,000 - $180,000 + bonus + equity with tremendous upside potential + Attractive benefits Benefits we offer: Generous compensation in cash and equity Early exercise for all options, including pre-vested Work from anywhere: Remote-first Culture Flexible paid time off and Year-end break Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific 4% matching in 401k / RRSP - US and Canada specific MacBook Pro delivered to your door One-time stipend to set up a home office — desk, chair, screen, etc. Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.

Lead client onboarding, manage end-to-end integrations, and provide technical support for fraud and compliance products. | Extensive experience in technical implementation, SaaS, API, and scripting, with strong communication skills. | Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our culture: We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: Hybrid -NYC or San Francisco Bay Area From Home / Beach / Mountain / Cafe / Anywhere! We are a remote-first company with a globally distributed team. You can find your productive zone and work from there. About the Role: We’re looking for a Senior Integration Manager to lead client onboarding for Sardine’s fraud and compliance products. You’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions. What you’ll be doing: Lead implementation and integration efforts for fraud and compliance products Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success Own APIs, SDK documentation, integration guides, and overall support documents Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology Provide product feedback to internal stakeholders as the eyes and ears on the ground What you’ll need: 10+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external 5+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance) Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion Advanced experience with SQL querying and JSON payload analysis Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman) Compensation: Base pay range of $180K-$210K + Equity with tremendous upside potential + Attractive benefits Benefits we offer: Generous compensation in cash and equity Early exercise for all options, including pre-vested Work from anywhere: Remote-first Culture Flexible paid time off and Year-end break Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific 4% matching in 401k / RRSP - US and Canada specific MacBook Pro delivered to your door One-time stipend to set up a home office — desk, chair, screen, etc. Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.

Evolve and maintain scalable, secure cloud infrastructure and tooling, optimize costs, and improve system observability. | Deep experience with cloud infrastructure, Kubernetes, CI/CD, and FinOps tools, along with strong debugging skills and experience in high-growth environments. | Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our culture: We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: Remote - US From Home / Beach / Mountain / Cafe / Anywhere! We are a remote-first company with a globally distributed team. You can find your productive zone and work from there. About the Role: As a DevOps Engineer at Sardine, you'll play a critical role in evolving our infrastructure and platform tooling to support a growing engineering team. This is a hands-on technical role where you’ll drive key initiatives across deployment, observability, and developer productivity. You’ll work closely with application engineers, QA, and cross-functional stakeholders like Security and Finance to ensure our systems are reliable, scalable, and cost-efficient. The role involves building and maintaining CI/CD pipelines, improving system observability, optimizing cloud usage, and strengthening our platform’s resilience. While we have core tools in place, we’re looking for someone who can both own and elevate them by identifying gaps, improving automation, and proactively driving improvements. This is an ideal role for someone who brings deep technical expertise, thrives in high-ownership environments, and is excited to shape the future of DevOps. What you'll be doing: Own and evolve our DevOps and platform engineering function, from build and deployment pipelines to monitoring, infrastructure as code, and cost optimization. Design and maintain CI/CD pipelines that are secure, scalable, and built to support rapid product iterations without sacrificing stability. Improve observability via Datadog, GCP, and custom dashboards. Implement and maintain FinOps governance, including showback and chargeback models, to drive cost accountability across engineering teams. Enable developer productivity by creating internal tooling, reusable modules, and simplifying infrastructure for other engineering teams. Help teams define and measure SLOs setting the standard for how we think about system health and reliability. Serve as a FinOps thought leader, collaborating with Product and Engineering to define the most cost-effective architectural patterns for new services and features. Play a key role in shaping our engineering culture, DevOps best practices, and influencing our long-term DevOps roadmap. Work cross-functionally with product engineering, security, finance, and other teams to align technical spending with business unit economics and financial goals. What you'll need: 6+ years of experience in DevOps, SRE, or software engineering roles, ideally in high-growth startup environments Proficiency in Python or Go, with strong software engineering fundamentals Proven ownership of production infrastructure and platform tooling, with strong debugging skills and the ability to troubleshoot complex distributed systems and diagnose unforeseen financial spikes Demonstrated experience in designing and implementing highly secure and robust infrastructure, particularly in environments with stringent regulatory requirements such as those used by government agencies and major financial institutions Deep experience with Kubernetes and tools like ArgoCD, Helm, and Terraform Familiarity with GCP (preferred) or other major cloud providers, with a deep focus on cloud cost management, leveraging reserved instances/savings plans, and implementing cost anomaly detection Hands-on experience with dedicated FinOps tooling (e.g., Kubecost, CloudHealth) or building custom tooling for cost allocation and reporting. Strong experience building CI/CD pipelines and internal developer tooling from the ground up Hands-on experience with observability tools like Prometheus or Datadog, and participation in an on-call rotation Experience with FedRAMP certification is a plus Benefits we offer: Generous compensation in cash and equity Early exercise for all options, including pre-vested Work from anywhere: Remote-first Culture Flexible paid time off and Year-end break Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific 4% matching in 401k / RRSP - US and Canada specific MacBook Pro delivered to your door One-time stipend to set up a home office — desk, chair, screen, etc. Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.

Partner with leaders to support growth, organizational design, performance cycles, and employee relations in a remote, high-growth SaaS environment. | 7+ years in HR roles, 4+ years as a People Business Partner, experience with international employment laws, supporting globally distributed teams, and expertise in org design, performance management, and employee relations. | Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our culture: We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: Remote - US / Canada From Home / Beach / Mountain / Cafe / Anywhere! We are a remote-first company with a globally distributed team. You can find your productive zone and work from there. About the Role: This role is for a People Business Partner who believes that strong culture and strong performance go hand in hand - and that neither happens by accident. You’ll partner closely with functional leaders, managers and their teams by showing up with empathy, clarity, and sound judgment. We’re a fast-growing, globally distributed team, which means change is constant. This role is about helping leaders do the right thing and supporting employees through growth. What you’ll be doing: Be a trusted thought partner to managers, helping them lead effectively through growth, ambiguity, and change Lead organizational design to ensure teams are structured to scale, roles are clear, and talent is aligned to business priorities. Ensure People practices remain compliant across all regions we operate in. Own performance management cycles end to end, including feedback cycles, promotions, role changes, and compensation discussions Use People data, context, and patterns to guide better people decisions Be an empathetic and steady point of contact for employee relations matters, handling sensitive people matters with care and discretion Coach team navigate through performance concerns and conflicts Partner with PeopleOps team to design and deliver practical learning initiatives based on business needs An ideal candidate has: 7+ years of experience in People roles, with 4+ years as a People Business Partner Experience supporting leaders in scaleup / high-growth SaaS environments Familiarity with international employment laws and compliance A track record of working with globally distributed teams across cultures and time zones Hands-on experience across org design, performance management, employee relations, and compensation The ability to be empathetic without avoiding difficult conversations Benefits we offer: Generous compensation in cash and equity Early exercise for all options, including pre-vested Work from anywhere: Remote-first Culture Flexible paid time off and Year-end break Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific 4% matching in 401k / RRSP - US and Canada specific MacBook Pro delivered to your door One-time stipend to set up a home office — desk, chair, screen, etc. Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.

Develop and implement strategies for targeting enterprise accounts, support sales team, and build relationships with key decision-makers. | 2+ years in enterprise BDR role, proficiency in sales tools, strong work ethic, and ability to thrive in a fast-paced environment. | Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our culture: We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: Remote - United States or Canada From Home / Beach / Mountain / Cafe / Anywhere! We are a remote-first company with a globally distributed team. You can find your productive zone and work from there. About the Role We are seeking a highly motivated Enterprise Business Development Representative to focus on researching and strategizing target account lists. This role is crucial for expanding our presence in enterprise companies, specifically within the fintech, financial services, marketplaces, ecommerce, and high-risk verticals. The ideal candidate should possess an insatiable curiosity, a strong drive for success, a collaborative spirit, and the resilience to consistently put in the hard work required to exceed quota. What you’ll be doing: Develop and implement strategies for targeting enterprise account lists in specified verticals, including tailored outreach and social selling on LinkedIn to build trust with senior stakeholders. Confidently overcome objections and guide prospects through the sales funnel, consistently doing the preparation and follow-up needed to help the team exceed revenue goals. Support a sales team of almost 20 AEs for a smooth transition of outbound leads, ensuring meetings are high-quality, well-qualified, and set up for successful handoffs. Use Salesforce, Sales Navigator, and ZoomInfo to optimize prospecting, tracking, and account management, including building and maintaining clean account and contact lists. Identify key accounts and event attendees, proactively reaching out to schedule meetings for the team in advance of conferences and industry events, and attending select conferences to help network in person. Partner with Sales Operations to streamline and optimize sales processes through automation, while consistently following a repeatable, process-driven outbound motion. What you’ll need : 2+ years of experience in an enterprise BDR role, preferably within the fraud, risk, or compliance space, or experience in consulting or financial investment. Strong work ethic and discipline, with a demonstrated history of putting in the hard work to exceed quota and owning outcomes rather than just activities. Proficiency in outbound sales processes and sales tools (e.g., Salesforce, Sales Navigator, and ZoomInfo). Ability to thrive in a fast-paced environment while staying organized, process-oriented, and accountable to goals. Highly motivated and hungry for success, with a track record of creating opportunities through both traditional outbound and modern LinkedIn-based social selling. Creative problem-solver with the ability to find innovative ways to break into top accounts and build multi-threaded relationships with key decision-makers. Excellent time management, communication skills (both written and verbal), and interpersonal abilities, with a focus on building long-term relationships the right way, not just transactional outreach. Process-oriented mindset with a track record in prospecting and scheduling meetings with potential clients across complex enterprises. Willingness to travel (10–20%) for conferences and industry events. Compensation: Base pay range of $60k - $75k + commission + equity with tremendous upside potential + Attractive benefits Benefits we offer: Generous compensation in cash and equity Early exercise for all options, including pre-vested Work from anywhere: Remote-first Culture Flexible paid time off and Year-end break Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific 4% matching in 401k / RRSP - US and Canada specific MacBook Pro delivered to your door One-time stipend to set up a home office — desk, chair, screen, etc. Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.

Lead and nurture technical partnerships with hyperscalers and infrastructure providers, manage integrations, and drive joint GTM strategies and revenue targets. | 10+ years industry experience with technology partnerships, enterprise SaaS ecosystem familiarity, proven negotiation and co-sell program success, and strong executive communication. | Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our culture: We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: US or Canada - Remote From Home / Beach / Mountain / Cafe / Anywhere! We are a remote-first company with a globally distributed team. So you can find your productive zone and work from there. About the Role: As a Product Partnerships Manager at Sardine, you’ll play a critical role in building and enabling technical partnerships that serve as the foundation for our growth. This role will lead our partnerships with hyperscalers, system integrators, data cloud providers and others infrastructure providers. You’ll lead the process of setting Sardine up with relevant partners, project managing integrations internally while engaging both technical and business stakeholders with confidence. Beyond execution, you’ll own and nurture partner relationships, ensuring Sardine has a strategic seat at the table with executives and is positioned as the premier fraud and compliance platform. Some example current and target partners: GCP, Databricks, Snowflake, AWS, Azure. What You’ll Be Doing: Develop and execute GTM strategy with major technical partners, including co-selling motions, enablement programs and joint business plans. Drive strategic planning and execution of joint marketing and sales initiatives, including major customer engagements Build and maintain executive-level relationships across cloud partners Own forecasting, pipeline development, and revenue targets for the partnership Have a product mindset, whereby this role also includes collaborating with internal technical teams to ensure end-to-end execution and readiness of Sardine on partners’ platforms What You’ll Need: Experience in a related field and/or 10+ years of industry experience Familiarity with technology partnerships, enterprise SaaS ecosystem and partner program structures Proven success with negotiating agreements, driving revenue via co-sell programs and monitoring performance. Experience working with virtual, matrixed teams Demonstrated experience working with senior-level executives. Strong communication skills and strategic thinking Compensation: $160,000-$190,000 + Equity with tremendous upside potential + Attractive benefits The compensation offered for this role will depend on various factors, including the candidate's location, qualifications, work history, and interview performance, and may differ from the stated range. Benefits we offer: Generous compensation in cash and equity Early exercise for all options, including pre-vested Work from anywhere: Remote-first Culture Flexible paid time off, Year-end break, Self care days off Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific 4% matching in 401k / RRSP - US and Canada specific MacBook Pro delivered to your door One-time stipend to set up a home office — desk, chair, screen, etc. Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Unlimited access to an expert financial advisory Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.