SanMar

Provide system administration and support for distribution technology systems to ensure stability and performance. | 1-3 years supporting distribution systems, Windows Server admin, SQL scripting, customer service experience, and flexibility for onsite and travel. | At SanMar, the work you do makes a difference. What's the Short Version? The System Administrator, DSaP is responsible for working directly with stakeholders in Distribution, IT, other SanMar Business areas, and external vendors to deliver, configure, maintain, and support the technology-based solutions of SanMar's distribution facing systems and processes. This role supports the Distribution Systems and Processes (DSaP) team with ensuring Distribution solutions are maximized for stability, redundancy, and performance. What Will You Be Doing? • Provide day-to-day delivery of system features and functionality to improve Distribution performance, throughput, and quality. • Configure, troubleshoot, and refresh platform and infrastructure components as needed. • Conduct, define and document test cases as required for build verification; cross-functional involvement in build and User Acceptance testing activities as required. • Work closely with IT support analysts, DC staff, and 3rd party vendors to quickly research, diagnose, and troubleshoot real-time issues, including equipment, platform, or application related issues. • Provide primary on-call Tier III functional support for Distribution or IT related incidents with the awareness to escalate to other technical resources as appropriate. • Manage related software accounts including new accounts, updates to existing accounts, account terminations, and audits to ensure compliance and security. • Conduct device and peripheral training and support to Distribution staff as needed. • Provide onsite hands-on guidance and support for floor-level implementations, enhancements, and issue resolution as needed. • Communicate infrastructure project status and incident resolution steps to the appropriate stakeholders. • Create quality documentation on systems, tools, and processes for internal team and IT Service Desk use. • Perform other duties as assigned. • Comply with all policies and standards. What Are We Looking For? • Bachelor's Degree in IT/computer science or Supply Chain or equivalent experience • 1-3 years experience supporting technology-based distribution systems including Körber (HighJump)/WMS software, Voice and RF WMS equipment or other point-of-pick hardware, ProShip/Parcel management software, Label generation tools such as Bartender or Minisoft, Conveyor hardware/software interfaces, or equivalent industry solutions • Working knowledge of Windows Server administration • Knowledge of integration, middleware, and/or messaging topologies • Understanding of network technologies such as load balancing, network/socket communication • Ability to write basic to intermediate queries using SQL server or MySQL • RDMS experience with MS SQL Server and MySQL preferred • Experience with PowerShell scripting • Ability to develop and deploy system enhancements utilizing SDLC and source control tools • Customer service functional and/or technical support experience • Demonstrated ability and flexibility to quickly, and constructively, adapt to change and ambiguity in the work environment • Appropriate sense of urgency and prioritization with a passion for problem solving • Excellent interpersonal, oral, and written communication skills • Ability to work cooperatively with all levels of individuals across the company and external vendors • Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed • Ability to travel when needed, maximum = 50% or less What's Our Offer? Salary Range: You`ll earn between $80,170 - $105,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? Remote: While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to work on computer for multiple hours with frequent interruptions. SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they're a part of something special. Here's your chance to be a part of this story. If you're ready to work in a place where your participation matters and your growth is a priority, we're ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you're from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.

Lead and manage IT infrastructure, security, and operations teams to support business objectives and ensure system reliability. | Extensive experience in managing IT infrastructure, security, and operations teams, with strong technical knowledge of networking, cloud, security, and data center management. | At SanMar, the work you do makes a difference. What's the Short Version? The VP of IT Infrastructure, Operations, and Security serves as a core member of the senior IT leadership team, providing strategic vision and operational leadership that support service levels and business objectives. The VP oversees teams responsible for Service Desk and Application Support, Customer Technical and Integration Support, and IT Procurement. The role also directs all Infrastructure functions, including Network, Telecom, Server, Data Protection, Cloud and Virtual Infrastructure, Systems and Database Administration, as well as Security for SanMar. What Will You Be Doing? Leadership and management of IT Operations (teams include: Service Desk, Application Support, Customer Technical Support, IT Procurement, Network, Telecom, Security, Server and Database Administration, Cloud and Virtual Infrastructure). Own and drive SanMar’s strategic vision and roadmap for Operations, spearheading key initiatives in partnership with other SanMar department leaders. Lead an effective cross-functional team which is performance and service level driven. Establish and implement security policies, procedures and solutions that reduce the risk and impact of security incidents. Establish and implement monitoring, service level agreements, and incident response processes that reflect the importance of supported customers, users, and systems to our business. Establish routine security and update maintenance cadence for supported systems. Identify, prioritize, and execute system and network disaster recovery plans and procedures. Identify areas for improvement in processes, procedures, and execution. Develop server and network strategy to leverage Cloud, Colocation and On Premise opportunities to varying degrees based on business need and total cost of ownership. Work closely with external vendors who provide systems, hardware, circuits and services for SanMar IT. Work closely with project delivery teams to provide necessary resources and establish processes and guidelines for the transition at the conclusion of a project to support. Foster a culture of proactive engineering and operational improvement through mentoring, feedback, and metrics. Work collaboratively with IT leadership to drive the evolution of our operational services, allocation and management of resources as well as prioritizing tactical issues while maintaining strategic direction. Build, develop and motivate a team of high-caliber professionals that provide high quality services and enhance the groups’ reputation as a reliable business partner. Perform other duties as assigned. Comply with all policies and standards. What Are We Looking For? Bachelor's Degree in computer science, IT Project Management or related field or equivalent experience 10+ years in managing IT Operations, Infrastructure and/or Security teams A passion for coaching and developing teams Working knowledge of networking, telecom, server administration, security, user and application support, and both virtual and cloud infrastructure. Demonstrated ability to manage multiple, parallel work efforts and teams; effectively manage competing priorities and mitigate obstacles Passion for continually improving processes, procedures, and services to increase productivity and reliability Creative problem-solver who can manage multiple complex tasks and projects Strong communication skills and ability to work well with peers, management, and multidiscipline teams Excellent interpersonal skills Ability to explain highly technical concepts to non-technical individuals Familiarity with and understanding of key technologies in networking, security, data center, server, etc. What's Our Offer? Salary Range: You`ll earn between $311,000 - $443,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 30% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: Comprehensive medical, dental, and vision benefits 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle Life insurance Short/long-term disability coverage Paid maternity/paternity leave Pet insurance What Should You Expect? Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Quarterly travel may be required. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.

Lead and manage IT infrastructure, operations, and security to support business objectives and ensure high service levels. | Requires over 10 years managing IT teams with expertise in networking, security, cloud, and infrastructure, along with strong leadership and communication skills. | What's the Short Version? The VP of IT Infrastructure, Operations, and Security serves as a core member of the senior IT leadership team, providing strategic vision and operational leadership that support service levels and business objectives. The VP oversees teams responsible for Service Desk and Application Support, Customer Technical and Integration Support, and IT Procurement. The role also directs all Infrastructure functions, including Network, Telecom, Server, Data Protection, Cloud and Virtual Infrastructure, Systems and Database Administration, as well as Security for SanMar. What Will You Be Doing? • Leadership and management of IT Operations (teams include: Service Desk, Application Support, Customer Technical Support, IT Procurement, Network, Telecom, Security, Server and Database Administration, Cloud and Virtual Infrastructure). • Own and drive SanMar's strategic vision and roadmap for Operations, spearheading key initiatives in partnership with other SanMar department leaders. • Lead an effective cross-functional team which is performance and service level driven. • Establish and implement security policies, procedures and solutions that reduce the risk and impact of security incidents. • Establish and implement monitoring, service level agreements, and incident response processes that reflect the importance of supported customers, users, and systems to our business. • Establish routine security and update maintenance cadence for supported systems. • Identify, prioritize, and execute system and network disaster recovery plans and procedures. • Identify areas for improvement in processes, procedures, and execution. • Develop server and network strategy to leverage Cloud, Colocation and On Premise opportunities to varying degrees based on business need and total cost of ownership. • Work closely with external vendors who provide systems, hardware, circuits and services for SanMar IT. • Work closely with project delivery teams to provide necessary resources and establish processes and guidelines for the transition at the conclusion of a project to support. • Foster a culture of proactive engineering and operational improvement through mentoring, feedback, and metrics. • Work collaboratively with IT leadership to drive the evolution of our operational services, allocation and management of resources as well as prioritizing tactical issues while maintaining strategic direction. • Build, develop and motivate a team of high-caliber professionals that provide high quality services and enhance the groups' reputation as a reliable business partner. • Perform other duties as assigned. • Comply with all policies and standards. What Are We Looking For? • Bachelor's Degree in computer science, IT Project Management or related field or equivalent experience • 10+ years in managing IT Operations, Infrastructure and/or Security teams • A passion for coaching and developing teams • Working knowledge of networking, telecom, server administration, security, user and application support, and both virtual and cloud infrastructure. • Demonstrated ability to manage multiple, parallel work efforts and teams; effectively manage competing priorities and mitigate obstacles • Passion for continually improving processes, procedures, and services to increase productivity and reliability • Creative problem-solver who can manage multiple complex tasks and projects • Strong communication skills and ability to work well with peers, management, and multidiscipline teams • Excellent interpersonal skills • Ability to explain highly technical concepts to non-technical individuals • Familiarity with and understanding of key technologies in networking, security, data center, server, etc. What's Our Offer? Salary Range: You`ll earn between $311,000 - $443,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 30% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Quarterly travel may be required.

Lead and oversee IT operations, infrastructure, and security, aligning with organizational strategy and ensuring high service levels. | Extensive experience in managing IT infrastructure, operations, and security teams, with strong leadership and communication skills. | At SanMar, the work you do makes a difference. What's the Short Version? The VP of IT Infrastructure, Operations, and Security serves as a core member of the senior IT leadership team, providing strategic vision and operational leadership that support service levels and business objectives. The VP oversees teams responsible for Service Desk and Application Support, Customer Technical and Integration Support, and IT Procurement. The role also directs all Infrastructure functions, including Network, Telecom, Server, Data Protection, Cloud and Virtual Infrastructure, Systems and Database Administration, as well as Security for SanMar. What Will You Be Doing? • Leadership and management of IT Operations (teams include: Service Desk, Application Support, Customer Technical Support, IT Procurement, Network, Telecom, Security, Server and Database Administration, Cloud and Virtual Infrastructure). • Own and drive SanMar’s strategic vision and roadmap for Operations, spearheading key initiatives in partnership with other SanMar department leaders. • Lead an effective cross-functional team which is performance and service level driven. • Establish and implement security policies, procedures and solutions that reduce the risk and impact of security incidents. • Establish and implement monitoring, service level agreements, and incident response processes that reflect the importance of supported customers, users, and systems to our business. • Establish routine security and update maintenance cadence for supported systems. • Identify, prioritize, and execute system and network disaster recovery plans and procedures. • Identify areas for improvement in processes, procedures, and execution. • Develop server and network strategy to leverage Cloud, Colocation and On Premise opportunities to varying degrees based on business need and total cost of ownership. • Work closely with external vendors who provide systems, hardware, circuits and services for SanMar IT. • Work closely with project delivery teams to provide necessary resources and establish processes and guidelines for the transition at the conclusion of a project to support. • Foster a culture of proactive engineering and operational improvement through mentoring, feedback, and metrics. • Work collaboratively with IT leadership to drive the evolution of our operational services, allocation and management of resources as well as prioritizing tactical issues while maintaining strategic direction. • Build, develop and motivate a team of high-caliber professionals that provide high quality services and enhance the groups’ reputation as a reliable business partner. • Perform other duties as assigned. • Comply with all policies and standards. What Are We Looking For? • Bachelor's Degree in computer science, IT Project Management or related field or equivalent experience • 10+ years in managing IT Operations, Infrastructure and/or Security teams • A passion for coaching and developing teams • Working knowledge of networking, telecom, server administration, security, user and application support, and both virtual and cloud infrastructure. • Demonstrated ability to manage multiple, parallel work efforts and teams; effectively manage competing priorities and mitigate obstacles • Passion for continually improving processes, procedures, and services to increase productivity and reliability • Creative problem-solver who can manage multiple complex tasks and projects • Strong communication skills and ability to work well with peers, management, and multidiscipline teams • Excellent interpersonal skills • Ability to explain highly technical concepts to non-technical individuals • Familiarity with and understanding of key technologies in networking, security, data center, server, etc. What's Our Offer? Salary Range: You`ll earn between $311,000 - $443,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 30% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 192 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Quarterly travel may be required. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.

Manage and improve distribution systems and processes, lead project teams, and collaborate with stakeholders to optimize distribution operations. | Experience in IT project management, distribution systems, automation, and team leadership, with familiarity in Lean/Six Sigma principles and industry-specific tools. | At SanMar, the work you do makes a difference. What's the Short Version? The Technical Program Manager, Distribution works directly with key stakeholders across SanMar's business areas and IT to design, develop and improve the solutions comprising SanMar's distribution facing systems and related functional processes. These systems include, but are not limited to HighJump WMS, and related WCS/WES integrations; voice, RF and scanning hardware, print and bagging hardware and media, automations (goods-to-person), conveyor and material handling equipment, and 3rd party solutions to drive distribution efficiency and capacity improvements. This role may also be responsible for the supervision of a project team upwards of 10 team members in size. What Will You Be Doing? • Supervise project team and their deliverables, providing day to day direction and insight to ensure that they meet their goals and deadlines. • Coach and develop project team to meet their individual and business expectations, as well as to grow and excel within their roles. • Manage a revolving portfolio of tasks and projects comprised of Material Handling systems and equipment, Hardware and Media management, and Storage and Capacity initiatives. • Research, analyze, and troubleshoot SanMar handling systems; understand the operation and dependencies of the solutions and processes, and how they are used by the DCs. • Identify and develop resource information (i.e., disaster response, strategic computing, information security and control). • Work across all stakeholder areas to translate business requirements into high performing solutions that meet the business needs; ensure best operational practice. • Create detailed project plans and frameworks; ensure team members are meeting milestones and reporting status. • Provide distribution system subject matter expertise to business areas and end users. • Work closely with Technical and Delivery teams to identify, design and deliver changes to system environments; ensure projects are in lockstep with functional requirements. • Work closely with Distribution/Company leadership and primary resources to determine strategic focus and task prioritization, and long-term portfolio management. • Perform other duties as assigned. • Comply with all policies and standards. What Are We Looking For? • Bachelor's Degree in an Engineering or Technology Discipline or equivalent industry experience • 4-6 years of experience in an IT program or project management role • Previous experience leading a team with a focus on Continuous Improvement and/or Industrial Engineering is preferred • Experience with procure/design/build/support of mechanical and automation systems and related technology and integrations • Solid subject matter expertise using technology-based distribution systems; experience with SanMar specific systems preferred:Warehouse Management (HighJump/Korber);Voice, RF and scanning WMS equipment; high output printers and label media; Distribution facility specific WCS/WES, Conveyor hardware/software interfaces; Industry relevant automations (AS/RS, Goods to Person, pick/pack to light, etc.) • Experience with procure/design/build/support of storage systems, i.e., racking, binning • Experience with industry-specific tools such as AutoCad and Process Modeling/Simulation software • Expertise in Lean principles (experience delivering continuous improvement initiatives in a distribution or comparable setting, using recognized methodologies such as Lean/Six Sigma) is preferred • Six Sigma Green Belt or higher is preferred • Certified Project Management Professional (PMP)-PMI preferred • Competency across a range of project management tools (e.g. MS Project, VSTS, Jira, CA PPM, Visio) • Demonstrated delivery with an agile development methodology • Ability to interact with many different skill sets and roles within the company • Ability and energy to work on multiple projects at a time and potentially switch projects as necessary, maintaining a strong quality focus on each • A bias for action with the ability to adapt quickly with a positive attitude toward change • Ability to professionally drive change and process improvement in a loosely structured environment • Excellent written and verbal communication and presentation skills • Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed • Travel is a requirement of this role, up to 50% or more at times and includes SanMar sites, Industry events, customer and vendor site visits What's Our Offer? Salary Range: You`ll earn between $120,000 - $160,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Travel is a requirement of this role, up to 50% or more at times. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they're a part of something special. Here's your chance to be a part of this story. If you're ready to work in a place where your participation matters and your growth is a priority, we're ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you're from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.