Samsung Electronics America

Lead operational strategy and execution to optimize organizational performance and efficiency. | Extensive senior leadership experience in operations and strategy with strong skills in data infrastructure, systems management, and cross-functional collaboration. | Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better. As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact. Role And Responsibilities The Sr. Director of Strategy and Sales Operations is a senior leadership role responsible for overseeing the operational foundation that drives the effectiveness and performance of the sales organization. This includes owning data infrastructure and reporting, systems management, pricing strategy, sales enablement, and cross functional project management. The role serves as a critical strategic partner to sales leadership and key stakeholders across the business, ensuring that the right tools, processes, and insights are in place to support growth and drive informed decision making. Role and Responsibilities: • Data Infrastructure and Reporting • Own the design, development, and maintenance of the data infrastructure that supports business visibility and decision making across the sales organization. • Build and manage reporting frameworks that provide leadership with accurate, timely, and actionable insights into sales performance, trends, and forecasting. • Ensure data integrity and consistency across all reporting platforms and tools. • Partner with IT and business intelligence teams to continuously improve data capabilities and reporting automation. • Develop and maintain dashboards and KPIs that align with business objectives and allow .leadership to monitor performance in real time. • Systems Management including Salesforce and Pipeline Management • Oversee the administration, optimization, and strategy of Salesforce and other sales systems to ensure they are effectively supporting the sales team. • Manage the integrity of the sales pipeline by ensuring data accuracy, proper stage management, and consistent usage across the team. • Identify gaps or inefficiencies in current systems and lead efforts to implement improvements or new technology solutions. • Ensure all systems are integrated and working together to provide a seamless experience for the sales team. • Develop and enforce system usage standards and best practices across the organization. • Pricing / RFPs / Contracts • Own the development and management of pricing strategies and frameworks that are competitive, profitable, and aligned with business goals. • Lead the RFP process from start to finish ensuring responses are accurate, timely, and position the company competitively. • Partner with sales, finance, and legal to manage contract negotiations and ensure terms are aligned with company policy and objectives. • Monitor market pricing trends and competitive landscape to make recommendations on pricing adjustments. • Build and maintain pricing tools and resources that allow the sales team to move quickly and accurately in customer negotiations. • Sales Enablement • Design and execute comprehensive sales enablement programs that equip the sales team with the training, content, and tools they need to be effective. • Develop onboarding programs for new sales hires to accelerate their ramp time and productivity. • Create and maintain a library of sales content including pitch decks, case studies, product materials, and competitive positioning. • Partner with sales leadership to identify skill gaps and build targeted coaching and development programs to address them. • Measure and report on the effectiveness of enablement initiatives and continuously refine programs based on data and feedback. • Cross-Functional Collaboration • Serve as a key strategic partner to sales leadership, finance, marketing, and product to ensure alignment across all go to market initiatives. • Act as the connective tissue between multiple functions by ensuring that operational strategies, pricing decisions, and enablement programs are all moving in the same direction. • Lead cross functional meetings and working sessions to drive alignment on shared priorities and resolve operational challenges. • Communicate performance insights, strategic recommendations, and operational updates to senior leadership in a clear and compelling way. • Build strong relationships across the organization to influence decisions and drive initiatives forward without always having direct authority. Skills And Qualifications • 12+ years of progressive experience in sales operations, strategy, or a related field with at least 3-5 years in a senior leadership capacity • Bachelor's degree in Business, Finance, Operations, or a related field (Required) • MBA or equivalent advanced degree (Preferred) • Project Management certification such as PMP (Preferred) • Business intelligence or data analytics certifications (Preferred) • Deep knowledge of sales operations and strategy within a complex, matrixed organization • Strong understanding of data infrastructure, reporting systems, and business intelligence tools • Extensive experience in pricing strategy, including the ability to develop and manage pricing frameworks that align with business objectives • Proven experience leading sales enablement programs and measuring their impact on sales performance • Broad knowledge of CRM systems, sales technology, and operational tools that support a high performing sales organization • Experience managing large cross functional teams and initiatives across multiple disciplines simultaneously Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process. • Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. • Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Manage supply chain business planning including forecasting, supply planning, data analysis, and collaboration with internal and external teams to support retail and strategic accounts. | Requires 6-10 years experience in finance, business, or supply chain management with strong communication, analytical skills, and proficiency in MS Excel and supply chain tools. | Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role And Responsibilities The SCM Business Planning Manager provides operational support to the National Retail and Strategic Account Teams. This includes forecasting, supply planning, data management, channel inventory monitoring, and data analytics to identify areas for improvement, problem solving and reporting for National Retailers and carriers in the Strategic Accounts portfolio. Responsibilities include interacting with internal SCM (Supply Chain Management), Sales, Marketing RPM (Regional Product Marketing) and GOC (Production Planning based in Korea) teams and interacting with customers, collaborating in weekly CPFR calls and periodic in-person meetings to formulate a measured forecast, reliable delivery plan, preparing reports on SCM data analysis and KPI for senior management and headquarters • Support Collaborative Planning, Forecasting, and Replenishment (CPFR) supply chain process by interfacing with key customer contacts during weekly planning meetings. • Analyze weekly Purchase Sales Inventory (PSI) to identify sales target status, drive product manufacturing, and ensure timely fulfillment of delivery to achieve sales plans, product development, and strategic product launches. • Manage system-based tools such as GSCM, SAP and SMART that provide real-time information regarding sales, order forecast, and channel inventory; extract data to conduct channel inventory analysis and reconciliation. • Provide daily/weekly updates of product arrival schedules from factories and against customer delivery commitments. Reviewing and identifying variances compared to outstanding sales orders and forecasts, in order to plan for future product availability and inventory. • Monitor performance on weekly/quarterly KPIs to identify exception cases and analyze those metrics for potential process improvements to drive operational efficiency. • As needed periodic communication with headquarters (RPM and GOC Teams) and internal cross-functional teams and handle escalation on production allocation, delivery requirements, and inventory management. • Respond to ad-hoc reporting requests from internal and external customers in a time sensitive environment. Skills And Qualifications Minimum Qualifications • A Bachelor's Degree with 6-10 years’ experience preferably in finance, business, or supply chain management. • Experience in the telecommunications and/or wireless industry requiring management of finance, logistics, distribution, program management, and/or business planning, or equivalent work experience in planning, finance, or operations. • Experience should include researching and resolving customer product development, launch, delivery, and logistics issues; driving process improvement to streamline business cadence. • Develop and maintain excellent working relationships with all assigned levels within and outside the company. • Plan, organize, and prioritize multiple assignments and projects. • Review detailed product development, marketing documents and media materials as needed. • Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels. • Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications. • The ability to develop tasks and work assignments, based on sometime vaguely defined objectives • Must have advanced MS Excel knowledge and skills Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/ Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/ Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. • Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. • Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.