Salvation Army USA

Manage and coordinate business analysis and project activities including requirements gathering, stakeholder communication, documentation, and project status reporting. | Bachelor's degree in computer science, 3-5 years related experience, prior business analyst experience, finance process knowledge, and PMP or CAPM certification preferred but not required. | About the position Responsibilities • Fully understand current state business processes and challenges from the stakeholder(s). • Partner with key stakeholders to determine priorities and challenges. • Gather and document business requirements and risks/issues. • Manage project status reporting for assigned Projects. • Coordinate, manage stakeholder (including outside vendors on occasions) meetings and coordinate activities between all involved departments. • Manage assigned projects from beginning to end, including status reporting, issue tracking, verification. • Create documentations, presentations, and other required documents. • Lead Business requirements gathering sessions and technical requirements review sessions, as needed. • Adhere to Project Management Office (PMO) processes and procedures for end-to-end project and service delivery to assigned Projects and Special initiatives. • Create Business and Technical Requirements Documents. • Develop Project Assigned Test Cases for User Acceptance Testing (UAT). • Exercise limited supervision to become familiar with system functionality via UAT review. • Create and manage Project Risks, Action Items, and Issues and Decision (RAID) logs. • Identify critical action items and risks and work with Project Manager and/or other team members to address response strategy. • Capture meeting minutes, update Project Schedule related tasks/activities, as needed via Monday.com. • Function as User Subject Matter Expert (SME) on applications. • Create Project Lifecycle artifacts, such as Project Charter, Business Requirements Documentation, Project Scope Documentation, and Project Business Process Flows, as needed. • Serve as primary Leader for specific assigned Project Team that will deliver as solution to a defined business problem. • Responsible for Meeting Coordination, including Agendas. Ensuring all relevant stakeholders are in attendance. • Facilitate and monitor ongoing project activities/tasks between various THQ departments, commands/divisions, as needed. • Provide Business Process and/or business engagement oversight for Serenic and Shelby related projects based on familiarity with the THQ Finance Department Processes, Shelby and Serenic systems are used in current state processes. Requirements • Bachelor's degree in computer science; MS in Computer Science or Computer Information Systems preferred. • 3-5 years of related experience. • Previous Business Analyst or Business Systems Analyst experience required. • Prior Lotus Notes experience helpful. • PMP or MBA and CAPM, helpful but not required. • Problem Solving Skills, Strong Communications Skills. • Open to innovation and willingness to learn new methodologies and technologies. • Experience with Finance Processes. • Ability to troubleshoot issues that are identified during Project, as needed. Benefits • Generous Medical, Dental, Vision Benefits. • TSA paid Life Insurance for Employees. • Additional life insurance options for employees. • On-site cafeteria. • Paid Time Off - Vacation, Sick, Personal day. • 403(b) retirement savings plan. • Non-contributory Pension Plan. • Professional Development. • Free, on-site Fitness Center. • Federal holidays. • Opportunities to give back and support our communities.