Salesforce, Inc.

Developing new business and managing key accounts in government finance and administration sectors, driving growth and customer satisfaction. | 10+ years of quota-carrying software or technology sales experience, strong consultative selling skills, and experience selling into government agencies. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Named Account Executive, State Government (Finance & Administration Agencies) Our State & Local Government team is growing and we are seeking to hire a Named Account Executive who possesses a strong track record of selling enterprise software to Finance & Administration State Government agencies across the Southeast region. This is a new business development, "hunter" role responsible for building long term relationships and growing revenue with Finance and Administration agencies. Seeking 10+ Years of Sales Experience with a commitment to deliver business outcomes that exceed expectations. Seeking a motivated team player who can thrive in a dynamic, fast-paced environment. Day to Day: As a Named Account Executive, you would be responsible for generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide xRM, analytics, and application platform initiatives. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives Coordinate internal resources to meet customer business needs Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE's, Prime AE's, Cloud AE's, etc.) to ensure strategic alignment Share value proposition for existing and/or new customers Drive growth within new and existing assigned accounts Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc. You will work closely with your customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce MuleSoft Platform to evangelize the solution that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana. Roles & Top Qualifications: Named Account Executives require 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling into government agencies in Finance and Administration in the Southeast Region. Strong preference for candidates living in the state of Georgia, Florida, or Tennessee. Across all sales teams, we are looking for the following attributes: Consultative selling experience Prospecting Skills Strong Communication Skills Strong Business Acumen Has a competitive spirit Ability to collaborate Resourceful Coachable Drive for results Ability to work in fast-paced, team environment Strong Executive Presence Experience articulating ROI Solution Selling Ability Strong Discovery Skills Objection Handling Skills Planning and Closing Skills Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Drive sales and revenue growth by engaging K12 institutions, managing the full sales cycle, and collaborating with teams to meet quotas. | Extensive sales experience, technical expertise, ability to work independently and in teams, and familiarity with CRM solutions and K12 sector. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. K12 AE Who we are: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help organizations across every industry blaze new trails and connect with customers and constituents in the moments that matter. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place. About the position: The Salesforce K12 Account Executive is a subject matter expert and trusted advisor who works with K12 institutions to evangelize our CRM solutions that deliver relevant, personalized experiences across channels and devices. We are seeking an experienced quota-carrying sales executive who can work both as part of a broader Account Team and as an Individual Contributor driving self-generated sales opportunities focused on the full Salesforce Marketing and Commerce technology stack. If you have a passion for being at the cutting edge of how K12 institutions engage with their constituents, we want to speak with you! Responsibilities: - Be the subject matter expert when it comes to how K12 institutions (Districts, CMOs, Nonprofit, and Independent Schools) leverage Salesforce solutions within their enterprise - Aggressively prospect and generate new contractual relationships with K12 schools & districts - Develop of sales plans to effectively and efficiently cover the accounts within an assigned geography. - Collaborate with Account and Territory team to identify target accounts - Create and drive revenue within a specified region and/or list of named accounts - Generate business opportunities through networking, cold-calling, and prospecting in to current Salesforce customers - Own the sales cycle for the entire technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure - Meet and exceed all quarterly and annual sales quotas - Drive brand awareness, campaigns, and lead generation via networking, associations, etc. - Maintain accurate account and opportunity forecasting - Ensure customer satisfaction and retention Requirements: - A proven team player working in a Co-Prime/Overlay Sales Role - 5+ years of outside K12 software sales experience - Passion for helping advance the mission of K12 and non-profit organizations. - Proven track record of sales excellence working as an Individual Contributor and working in a team environment - Be able to work independently and as part of a team in a fast-paced, rapidly changing environment in high-growth mode - Superior professional presence and business acumen - Experience selling at the "C" level -Superintendents, Chief Technology Officers, Chief Information Officer, Procurement and Executive Management. - Ability to give high-level/overview product demonstrations and be considered the product expert in the sales cycle. - Work collaboratively with solution engineering team to create compelling demonstration scenarios - Ability to be extremely effective via online meetings, hangouts, and conference calls - Ability to travel as needed Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $157,500 - $208,300 annuallyThere is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $157,500 - $208,300 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Develop and grow relationships with NYC Health and SS Agencies, driving strategic initiatives and revenue growth. | 10+ years of enterprise software sales experience, strong prospecting, consultative selling, and proven success in government or enterprise markets. | • Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. • About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Named Account Executive Role- S&L Our SLG team is growing and we are seeking to hire a Named Account Executive who possesses a strong track record of selling enterprise software to NYC Health and SS Agencies. This is a new business development, "hunter" role responsible for building long term relationships and growing revenue with NYC Health and SS Agencies. Seeking 10+ Years of Sales Experience with a commitment to deliver business outcomes that exceed expectations. Seeking a motivated team player who can thrive in a dynamic, fast-paced environment. Day to Day: As a Named Account Executive, you would be responsible for generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide xRM, analytics, and application platform initiatives. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives Coordinate internal resources to meet customer business needs Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment Share value proposition for existing and/or new customers Drive growth within new and existing assigned accounts (NYC Health and SS Agencies) Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc. You will work closely with your customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Platform to evangelize the solution that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana. Roles & Top Qualifications: Named Account Executives require 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling into government agencies in NYC Health and SS Agencies. Strong preference for candidates living in the state of NYC. Across all sales teams, we are looking for the following attributes: Consultative selling experience Prospecting Skills Strong Communication Skills Strong Business Acumen Has a competitive spirit Ability to collaborate Resourceful Coachable Drive for results Ability to work in fast-paced, team environment Strong Executive Presence Experience articulating ROI Solution Selling Ability Strong Discovery Skills Objection Handling Skills Planning and Closing Skills The pay range for this role for base is $155,700 to $208,300. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

Develop and execute account strategies to grow Salesforce platform adoption within large government organizations, building trusted relationships with key stakeholders. | Extensive experience in full cycle enterprise SaaS sales, managing large key accounts, and strategizing with extended teams, with a background in managing complex customer relationships and driving growth. | • Job Category Sales Job Details Named Account Executive, Local Government Puerto Rico About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities. Note: By applying to the Enterprise Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team. You may be aligned to the following clouds: Public Sector / Local Government Day to Day Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accountsDevelop and drive the overall long-term strategy for the account, aligned to customer business objectivesCoordinate internal Salesforce resources to meet customer business needsPerform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignmentShare Salesforce value proposition for existing and/or new customersDrive growth within an existing assigned account Preferred Qualifications 10 years of full cycle sales experience, at least 5 years in Enterprise SaaS SalesManagement of one large key accountAbility to strategize with a large extended teamExperience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Education sales experience in a plus Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; Health, life insurance, retirement saving planMonthly wellness allowanceFlexible time off & leave policiesParental benefitsPerks and discounts Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Support and execute integrated marketing campaigns for in-person and virtual events, develop promotional videos, and craft compelling messaging. | Minimum 5+ years of experience in marketing, with skills in video production, copywriting, cross-functional collaboration, and project management. | Salesforce is seeking a highly motivated Manager who is passionate about integrated marketing, events, messaging, and communications. The Demand Generation Team produces industry-leading marketing campaigns for our in-person and virtual experiences that are the ultimate expression of the Salesforce brand, culture, and core values. The team continually innovates across all marketing channels to connect the right customers and prospects to the right events helping continue to position Salesforce as the global leader with the world’s #1 AI CRM. As a Manager on the Marketing and Communications team, you will help drive the strategy and execution of all our proprietary event in-person and virtual marketing campaigns. You must possess excellent communication skills, acute attention to detail, a commitment to continuous improvement, a willingness to incorporate feedback into your work, and an unrestrained desire to master and contribute to marketing best practices of what has made Salesforce events so press-worthy. Marketing Campaign Creative Production • Support the Event Marketing Communications Director across our strategic event portfolio, including in-person and digital experiences. • Partner closely with the demand generation team to brief creative teams and provide messaging oversight from ideation through execution. • Serve as a liaison to cross-functional teams—including corporate messaging, product marketing, and others—to ensure cohesive storytelling across all campaign assets and touchpoints. • Make strategic adjustments throughout the campaign lifecycle to ensure messaging resonates with key stakeholders. • Support demand-gen initiatives as needed, including paid media, OOH, and email programs. Event Promotional Video Production • Track video production budget items and collaborate with vendors and agency partners to film on-site at events. • Develop “sizzle” promo videos to drive awareness and attendance for events within the Strategic Events portfolio. • Lead the event marketing studio to capture testimonial footage from customers and community members. • Work closely with sizzle and testimonial talent to brief and coach before and during interviews. Event Messaging and Positioning • Collaborate with cross-functional partners to develop and refine event value propositions, differentiated benefits, and business outcomes for all audience segments. • Work with enablement teams to form a POV, test messaging, and refine based on insights. • Create, maintain, and continuously update messaging SSOTs, positioning guides, and narrative frameworks used across global event teams to anchor and align their storytelling. • Craft clear and compelling messages and develop both externally facing assets and internal deliverables. • Support the creation and maintenance of marketing materials, including pitch decks, presentations, and post-event debriefs. • Confidently deliver presentations to audiences of all sizes. Minimum Qualifications — What is absolutely necessary? • 5+ years of relevant experience. • Ability to balance big-picture objectives with attention to detail that directly impacts campaign success. • Experience in video production, with a strong portfolio of assets used across digital channels (organic and paid). • Strong copywriting skills and proficiency with Google Slides. • Ability to communicate clearly, manage expectations, and effectively align with project stakeholders. • Proven success collaborating with highly cross-functional teams. • A problem-solving mindset and track record of thriving in fast-paced, dynamic environments with tight deadlines and shifting priorities. • Exceptional project and time management skills: highly organized, detail-oriented, results-driven, and accountable. • Ability to juggle multiple initiatives simultaneously and work efficiently under pressure. • Ability to quickly grasp complex information across a variety of disciplines and translate it into clear communication. • Excellent listening, verbal, and written communication skills. • Strong interpersonal skills, with the ability to work confidently and professionally with senior executives, vendors, and team members at all levels. • A collaborative attitude—no task is too small. • Ability to work a flexible schedule and travel 20–25%. Preferred qualifications: What would be helpful to have to be considered? • Experience working in marketing at a technology company • Experience working across all major marketing channels including email, social, paid media, OOH, influencer, and more

Supporting strategic planning, data analysis, and operational support for sales and business performance. | Experience in analytical roles, proficiency in Excel, SQL, Tableau, and strong communication skills. | Do you enjoy a blend of strategy and operational execution? The Sales Strategy and Operations team partners directly with the sales leadership team as a trusted advisor, focused on strategic planning, sales optimization and business operational support. You will collaborate with many cross-functional teams such as finance, employee success, marketing, operations, and others. This is a high-impact role, with constantly evolving priorities and demands. You will think strategically, arrive at a focused execution plan, and lead the plan to fruition. Example of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, Salesforce product playbook, tooling, data quality, business planning, market segmentation, sales pipeline, and business performance review. Successful candidates will be able to use data to drive insights, provide strategic recommendations, build scalable assets, and guide the charge on execution and organizational change. You will have the opportunity to combine intuition for business, innovative inquiry, insights from sales leaders, and curiosity to accomplish meaningful work to uncover trends and identify insights that deliver impact across the organization. Sample projects and results range from evaluating worldwide market opportunities, building a scalable reporting infrastructure, supporting the creation of the product growth strategy, market segmentation, sales pipeline and key performance metric reviews. Impact: • Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership. • Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, propensity to buy, white space, etc.). • Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews. • Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes. • Ability to handle ambiguity and problem solve using a structured, logical approach. • Strong executive presence. Stakeholder and cross functional management experience critical. • Data Infrastructure Requirements Gathering & Analysis - determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating, and managing software or system requirements. • Knowledge Management - Ability to develop and facilitate practices that enable employees to create, use or share information efficiently and effectively. • Results Orientation - Project confidence while expressing own thoughts and ideas with clarity, sincerity, and conviction. Communicate with passion and honesty. Shares a compelling business vision that engages and influences others. • Statistics and Modeling Techniques - use various modeling techniques, such as process modeling, data modeling and use case diagrams to visually represent business requirements and system functionalities. • Data Literacy & Attention to Detail - ability to read, understand, create, and communicate data as information, while doing so with attention to detail. Identifies, gathers, formulates, calculates, analyzes, and derives diverse sets of data. Communicates findings through a targeted information sharing process. • Critical Thinking & Problem Solving - ability to objectively and systematically analyze information, ideas or situations to form well reasoned judgements or decisions. It involves using logical reasoning, evidence based analysis, and sound judgement to evaluate complex problems, patterns, and meaningful conclusions. Required Skills: • 2-3+ years of professional experience, in a highly analytical role or strategy department • Advanced Excel skills; experience with SQL and Tableau • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Skills: • Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations • Strong communication skills to translate complex info into easily digestible insights and executive presentations • Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations • Resilient Self-starter and high degree of motivation to go above and beyond the task at hand • Highly collaborative style with strong networking skills across business functions • Flexibility and ability to adjust on the fly to new demands; sense of urgency

Engage with existing and new customers to develop opportunities, build relationships, and drive sales of the platform, including account planning and managing sales pipelines. | Requires 5+ years of quota-carrying software or technology sales experience, especially in large enterprise or federal accounts, with a solution selling approach and ability to work in a team within a matrixed environment. | Named Account Executive - Seminole Hard Rock Our Enterprise Public Sector team focuses on working with exciting existing and growing organizations in the US Federal Government. Day to Day Our Named Enterprise Account Executives engage with existing customers and new leads to sell the entire 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts • Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives • Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs • Assist with account planning at assigned accounts, coordinating with other sales resources • Define and complete territory / account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities. • Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline. Required Experience • 5+ years of quota carrying software or technology sales and account management experience; ideally focused on large enterprise US Federal Civilian Accounts. • Work well within a team of various partners within a matrixed environment (Account Executives, Solution Engineers, Sales Leaders, Executives, etc.) • Highly driven individual with a focus on execution, strong sense of urgency • A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust • Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue • Education: Degree or equivalent relevant experience required. Experience will be evaluated based on • the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) • Experience selling in the software industry or technical sales experience (ex: SaaS)

Supporting strategic planning, data analysis, and operational support for sales teams. | Experience in analytical roles, proficiency in Excel, SQL, and data visualization tools, with strong communication and problem-solving skills. | Do you enjoy a blend of strategy and operational execution? The Sales Strategy and Operations team partners directly with the sales leadership team as a trusted advisor, focused on strategic planning, sales optimization and business operational support. You will collaborate with many cross-functional teams such as finance, employee success, marketing, operations, and others. This is a high-impact role, with constantly evolving priorities and demands. You will think strategically, arrive at a focused execution plan, and lead the plan to fruition. Example of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, Salesforce product playbook, tooling, data quality, business planning, market segmentation, sales pipeline, and business performance review. Successful candidates will be able to use data to drive insights, provide strategic recommendations, build scalable assets, and guide the charge on execution and organizational change. You will have the opportunity to combine intuition for business, innovative inquiry, insights from sales leaders, and curiosity to accomplish meaningful work to uncover trends and identify insights that deliver impact across the organization. Sample projects and results range from evaluating worldwide market opportunities, building a scalable reporting infrastructure, supporting the creation of the product growth strategy, market segmentation, sales pipeline and key performance metric reviews. Impact: • Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership. • Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, propensity to buy, white space, etc.). • Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews. • Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes. • Ability to handle ambiguity and problem solve using a structured, logical approach. • Strong executive presence. Stakeholder and cross functional management experience critical. • Data Infrastructure Requirements Gathering & Analysis - determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating, and managing software or system requirements. • Knowledge Management - Ability to develop and facilitate practices that enable employees to create, use or share information efficiently and effectively. • Results Orientation - Project confidence while expressing own thoughts and ideas with clarity, sincerity, and conviction. Communicate with passion and honesty. Shares a compelling business vision that engages and influences others. • Statistics and Modeling Techniques - use various modeling techniques, such as process modeling, data modeling and use case diagrams to visually represent business requirements and system functionalities. • Data Literacy & Attention to Detail - ability to read, understand, create, and communicate data as information, while doing so with attention to detail. Identifies, gathers, formulates, calculates, analyzes, and derives diverse sets of data. Communicates findings through a targeted information sharing process. • Critical Thinking & Problem Solving - ability to objectively and systematically analyze information, ideas or situations to form well reasoned judgements or decisions. It involves using logical reasoning, evidence based analysis, and sound judgement to evaluate complex problems, patterns, and meaningful conclusions. Required Skills: • 2-3+ years of professional experience, in a highly analytical role or strategy department • Advanced Excel skills; experience with SQL and Tableau • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Skills: • Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations • Strong communication skills to translate complex info into easily digestible insights and executive presentations • Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations • Resilient Self-starter and high degree of motivation to go above and beyond the task at hand • Highly collaborative style with strong networking skills across business functions • Flexibility and ability to adjust on the fly to new demands; sense of urgency

Serve as a trusted advisor to Salesforce customers, managing relationships, guiding platform adoption, and ensuring customer success. | Minimum 8 years of experience in technical customer success, SaaS, or related fields; experience with Tableau or similar platforms; strong communication skills; technical and business acumen. | As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This CSM role will work with Tableau customers to understand their business objectives and provide technical guidance to deliver business value. They will partner with sales and orchestrate internal resources to drive customer health, increase user adoption, and reduce attrition. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact • Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. • Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. • Help your customers achieve their business goals and outcomes on the Salesforce platform by: • Coordinating the completion of the Signature Success catalog of services as required for your customer. • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. • Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. • The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements • Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. • Experience with Tableau products, and/or a competing platform (i.e. Microsoft Power BI, Looker, Qlik, MicroStrategy, Domo) • Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. • Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. • Knowledge of software development process and design methodologies. • Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements • Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant,Tableau Desktop, Tableau Server, Tableau Data Analyst). • Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. • Experience working with Enterprise-level customers. Note: This is an office-flexible role. The expectation is to be in-office 3 days a week. (Seattle/Bellevue, Chicago/Indianapolis, Atlanta). Our Investment In You • World-class enablement and on-demand training - check out trailhead.com for a sneak peek • Exposure to executive thought leaders with a passion for living our values • Clear path to promotion with accelerated leadership development programs • Weekly 1:1 coaching with your leadership • Fast Ramp mentorship program • Week-long product bootcamp • Sandler Sales Training Volunteer Opportunities Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back has helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. We have a public-facing website that explains our various benefits for: • Health benefits • Financial benefits and perks • Time off and leave policies • Parental benefits • Perks and discounts Visit salesforcebenefits.com for the full breakdown. • LI-Y

Serve as a trusted advisor to enterprise customers, managing relationships, ensuring platform adoption, and resolving high-severity issues. | Minimum 8 years in technical customer success or related fields, Salesforce platform experience, relevant certifications, and experience with enterprise clients. | About the Role For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager, Senior Manager (CSM Senior Manager), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact • Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. • Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. • Help your customers achieve their business goals and outcomes on the Salesforce platform by: • Coordinating the completion of the Signature Success catalog of services as required for your customer. • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. • Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. • The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements • Minimum of 8 years work experience in one or more of the following: Technical Customer Success, Salesforce CRM, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. • Experience with Salesforce Sales Cloud and/or Service Cloud, and/or relevant competing platforms. • Salesforce Certifications (AI Specialist, Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Consultant). • 4+ years of experience in management consulting services. • Experience within the Financial Services industry • Experience working with Enterprise-level customers. • Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. • Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. • Knowledge of software development process and design methodologies. • Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements • Knowledge of modern cloud data platforms (Snowflake, Databricks, BigQuery, RedShift) and AI tools (Python, R, Jupyter). • Passion for helping customers drive business outcomes through AI, automation, and data. • Previous experience working with enterprise customers and scaling innovation initiatives. Note: This role is office-flexible, with the expectation that you will work from a Salesforce office three (3) days per week.

Serve as a trusted advisor to enterprise clients, manage technical and strategic relationships, and ensure successful platform adoption. | Minimum 8 years in technical customer success or related fields, Salesforce certifications, experience with enterprise clients, and industry-specific knowledge. | About the Role For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager, Senior Manager (CSM Senior Manager), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact • Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. • Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. • Help your customers achieve their business goals and outcomes on the Salesforce platform by: • Coordinating the completion of the Signature Success catalog of services as required for your customer. • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. • Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. • The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements • Minimum of 8 years work experience in one or more of the following: Technical Customer Success, Salesforce CRM, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. • Experience with Salesforce Sales Cloud and/or Service Cloud, and/or relevant competing platforms. • Salesforce Certifications (AI Specialist, Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Consultant). • 4+ years of experience in management consulting services. • Experience within the Financial Services industry • Experience working with Enterprise-level customers. • Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. • Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. • Knowledge of software development process and design methodologies. • Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements • Knowledge of modern cloud data platforms (Snowflake, Databricks, BigQuery, RedShift) and AI tools (Python, R, Jupyter). • Passion for helping customers drive business outcomes through AI, automation, and data. • Previous experience working with enterprise customers and scaling innovation initiatives. Note: This role is office-flexible, with the expectation that you will work from a Salesforce office three (3) days per week.

Support Salesforce Quote to Cash processes, perform operational reporting, and implement process improvements. | Requires 2+ years experience with CPQ and Order Management Systems, strong MS Office skills, and Salesforce experience, which are not reflected in your background. | The Revenue Operations Quote to Cash Strategy and Operations team is responsible for operational aspects of the Sales Operations Quote to Cash space. The Process Analyst will have key responsibilities focused on provisioning service to Salesforce customers, supporting customer/case escalations, and perform operational initiatives. The role will report to the Manager of the Quote to Cash Strategy & Operations. Salesforce is a fast paced environment and we are looking for someone who can contribute immediately, manage multiple responsibilities and produce high quality work. Responsibilities: • Understand end-to-end provisioning/entitlements process and upstream and down stream impacts • Perform provisioning/entitlement monitoring reports and triage steps for timely delivery of Salesforce functionality • Respond to process & policy questions and cases, escalating issues as needed • Make decisions and resolve issues using knowledge, skills, and judgment • Execute recurring data updates accurately and timely • Identify and implement process improvements for accuracy and consistency • Audit processes to identify defects • Document and maintain a repository of Quote to Cash business rules and process flows Required Skills/Experience: • 2+ years of experience related to CPQ and Order Management Systems • Working knowledge of Microsoft Office and or Google Workspace apps • Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly • Ability to excel in a fast-paced environment, managing deadlines and delivering accuracy where adaptability is imperative • Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment • Strong attention to detail • Team-oriented • Demonstrate initiative and proactivity • Independent thinking with consideration of cross-functional and downstream impacts. • User experience with Salesforce platform Desired Skills/Experience: • Working knowledge of Lucidchart

Lead health and safety operations, develop strategies, and build high-trust relationships with regional executives. | Extensive senior leadership experience in managing complex programs, strategic planning, and organizational effectiveness; familiarity with safety and emergency management is a plus. | At Salesforce, we believe that exceptional safety programs are built on more than compliance—they are built on care. Our vision is simple yet powerful: we envision a world where care is the foundation of everything we do, and where everyone cares for their safety and the safety of those around them. By encouraging all employees to care via simple actions and by executing our traditional safety programs, we create measurable business value by enhancing trust, growing revenue, enabling high performance, building resilience, and attracting top talent. Overview of the Role We are seeking a technically grounded, strategic professional who shares this passion for care to serve as the regional leader for AMER Operations (US & Canada) while joining our Global Health & Safety Leadership Team as a key architect of our future operating model. The position is based in San Francisco (1-3 days a week in the office), includes up to 30% travel, and will report to the VP of Global Health & Safety. Responsibilities - Champion our CAREforce employee engagement program that takes our programs from paper to practice for every employee - Lead Health & Safety operations for the AMER region (US & Canada). You will manage the operational team, drive performance, and own risk management for the region. - Act as the primary trusted advisor for key regional executives (Real Estate, Security, ES/Legal). You must be adept at building high-trust relationships to navigate complex operational challenges and ensure the company's success. - Manage high-stakes operational nuances, regulatory compliance, and oversee emergency preparedness across our largest footprint, including Corporate Headquarters. - Collaborate with peers on the Health & Safety Leadership Team to define the strategy for evolving our Health and Safety Management System. This includes defining key program elements with clear ownership and accountability. - Lead a major part of our global safety system to be determined in collaboration with your peers on the H&S leadership team with a goal to best leverage each leaders skills and interests. Areas of responsibility could include System Performance Management, Team Enablement & Alignment, or Digital Transformation. - Drive enterprise-wide strategic initiatives that demonstrate the Health & Safety value proposition and contribute directly to the company’s success. - Drive KPI development and strategy to measure and optimize program effectiveness. Required Qualifications - A Bachelor’s degree or equal work experience. - At least 8 years of experience managing health, safety, or emergency programs. - A strong history of leading safety programs and a deep understanding of safety compliance and risk. - Experience managing safety for many different office locations at the same time. - Proven skills in leading and coaching a team of people spread across different places. Preferred Qualifications - Experience using Salesforce tools and helping to plan for AI technology. - Expertise in using Google Suite (like Docs and Sites) and Slack. - Knowledge of how to use Tableau to look at data.

Lead health and safety operations, develop safety systems, and collaborate on strategic initiatives for the AMER region. | Extensive experience in managing safety or emergency programs, leadership skills, and ability to manage multiple locations. | At Salesforce, we believe that exceptional safety programs are built on more than compliance—they are built on care. Our vision is simple yet powerful: we envision a world where care is the foundation of everything we do, and where everyone cares for their safety and the safety of those around them. By encouraging all employees to care via simple actions and by executing our traditional safety programs, we create measurable business value by enhancing trust, growing revenue, enabling high performance, building resilience, and attracting top talent. Overview of the Role We are seeking a technically grounded, strategic professional who shares this passion for care to serve as the regional leader for AMER Operations (US & Canada) while joining our Global Health & Safety Leadership Team as a key architect of our future operating model. The position is based in San Francisco (1-3 days a week in the office), includes up to 30% travel, and will report to the VP of Global Health & Safety. Responsibilities - Champion our CAREforce employee engagement program that takes our programs from paper to practice for every employee - Lead Health & Safety operations for the AMER region (US & Canada). You will manage the operational team, drive performance, and own risk management for the region. - Act as the primary trusted advisor for key regional executives (Real Estate, Security, ES/Legal). You must be adept at building high-trust relationships to navigate complex operational challenges and ensure the company's success. - Manage high-stakes operational nuances, regulatory compliance, and oversee emergency preparedness across our largest footprint, including Corporate Headquarters. - Collaborate with peers on the Health & Safety Leadership Team to define the strategy for evolving our Health and Safety Management System. This includes defining key program elements with clear ownership and accountability. - Lead a major part of our global safety system to be determined in collaboration with your peers on the H&S leadership team with a goal to best leverage each leaders skills and interests. Areas of responsibility could include System Performance Management, Team Enablement & Alignment, or Digital Transformation. - Drive enterprise-wide strategic initiatives that demonstrate the Health & Safety value proposition and contribute directly to the company’s success. - Drive KPI development and strategy to measure and optimize program effectiveness. Required Qualifications - A Bachelor’s degree or equal work experience. - At least 8 years of experience managing health, safety, or emergency programs. - A strong history of leading safety programs and a deep understanding of safety compliance and risk. - Experience managing safety for many different office locations at the same time. - Proven skills in leading and coaching a team of people spread across different places. Preferred Qualifications - Experience using Salesforce tools and helping to plan for AI technology. - Expertise in using Google Suite (like Docs and Sites) and Slack. - Knowledge of how to use Tableau to look at data.

Drive enterprise sales growth by developing and managing key accounts in higher education, engaging C-level executives, coordinating internal teams, and executing long-term account strategies. | 10+ years full cycle sales experience with at least 5 years in enterprise sales, experience selling technical platforms preferred, knowledge of API/integration market, and ability to manage large key accounts and strategize with extended teams. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Our MuleSoft Account Executives focus on working with Higher Education institutions. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities. APIs are changing the world and how companies do business. As a MuleSoft Account Executive, you will partner with institutions to uncover and drive complex digital transformation strategies, utilizing our API Connectivity via the MuleSoft AnyPoint Platform. In this role you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes. Note: By applying to the MuleSoft Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization hiring Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team. You will be aligned to the Higher Education Vertical Day to Day Our MuleSoft Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. • You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts • Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives • Coordinate internal resources to meet customer business needs • Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment • Share both MuleSoft and Salesforce value proposition for existing and/or new customers • Drive growth within new and existing, assigned accounts Preferred Qualifications: • 10+ years of full cycle sales experience, at least 5 years in Enterprise Sales • Experience in selling technical platforms preferred • Integration / API Market Awareness • Management of large key account(s) • Ability to strategize with a large extended team • Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Illinois based roles, the base salary hiring range for this position is $152,650 to $213,200. For Minnesota based roles, the base salary hiring range for this position is $138,800 to $210,200.

Manage strategic enterprise customer relationships to drive adoption, growth, retention, and business value realization of Slack products. | 3+ years of Slack product experience, customer success or account management experience in SaaS, strong leadership, executive communication, and program management skills. | Role Description Slack (a Salesforce Company) is on a mission to make your working life simpler, more pleasant and more productive. Culture is the North Star that guides how we work together and with our customers. Are you looking to build something greater than yourself? Do you want to work alongside some of the most dynamic people in the industry? If so, Slack just might be the place for you. Slack has a positive, diverse, and encouraging culture—we look for people who are curious, innovative, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. What We Do • Our Customer Success team advises and guides a wide variety of customers, ensuring they launch Slack successfully, adopt it widely and continuously gain business value from our products and services. • We serve as the trusted point of contact for Slack’s strategic key customers across the customer lifecycle. Part coach, project manager, consultant and product specialist, our Slack Success Managers work closely with customers to discover their business needs and challenges and then mentor them on the best ways to use Slack to tackle them. Your Impact • Empathize with every aspect of the customer experience, putting customers’ needs first. • Throughout the customer lifecycle, you will be responsible for accelerating adoption, maturity and growth across Slack’s largest customers whilst ensuring each customer realises business value. • You will work closely with our enterprise customers to understand the motivation, business drivers, strategic goals and desired business outcomes for your portfolio of customers. • You will understand how they work, their business challenges and mentor customers on how to use Slack to communicate, collaborate and work more productively. • Optimally prioritise your portfolio to deliver business outcomes, with an emphasis on both driving growth as well as securing retention. • You will lead a cross-functional partnership across your named customer(s) and Slack and identify new ways our platform can differentiate them in the market. • Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty. • You will craft joint customer success plans that include agreed upon scope, goals, timelines, customers, success metrics and build plans to overcome barriers to customer advocacy, expansion and/or retention. • Facilitate workshops with customers on best known practices, including sponsorship, governance, operating model, adoption, internal Champions network, platform maturity, and adoption techniques. • Facilitate Executive Business Reviews with economic decision makers and Slack executive sponsors, where we share back value realised, celebrate shared successes, and course correct where vital. • Contribute to the library of customer success assets (customer references, case studies) and thought leadership (methodology, point of view, white papers) Minimum Requirements • You are passionate about the future of work, and positively impacting the working lives of people in large organizations • This is a demanding role that requires strong leadership, committed priority management and high emotional intelligence. • You are an excellent teammate who has a consistent record of excelling in fast-paced environments and taking initiative! • Relevant work experience in customer-facing customer success, account management or strategic consulting roles. SaaS experience preferred. • Consider program management a strength and have experience using joint sponsorship to execute against deadlines within a sophisticated organization • You have a passion for building trust and communicating with a broad range of partners: C-Suite, senior executives, business owners, Slack administrators, developers, and day-to-day users of the software • Ability to cultivate and own VP+ executive sponsor relationships • Diplomacy, tact, and poise under pressure when working through customer issues. • Experience in an enterprise solution sales environment and ability to partner with Account Executives in their development and closure of sales opportunities is preferred Additional Requirement • 3+ years of experience with Slack as a workplace tool, as a product specialist, guide and advisor. Note: This role is office-flexible, and the expectation is to be in office 3 days per week (San Francisco, New York, Indianapolis). Our Investment In You • World-class enablement and on-demand training - check out trailhead.com for a sneak peek! • Exposure to executive thought leaders with a passion for living our values • Clear path to promotion with accelerated leadership development programs • Weekly 1:1 coaching with your leadership • Fast Ramp mentorship program • Week-long product bootcamp • Sandler Sales Training Volunteer Opportunities Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back has helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. We have a public-facing website that explains our various benefits for: • Health benefits • Financial benefits and perks • Time off and leave policies • Parental benefits • Perks and discounts Visit salesforcebenefits.com for the full breakdown.

Serve as the primary customer contact for Salesforce Signature Success Plan, managing deliverables, renewals, expansions, and ensuring customer success with Salesforce Commerce Cloud. | Minimum 8 years of relevant technical customer success or consulting experience, 2 years with Salesforce Commerce Cloud, strong communication skills, and ability to manage enterprise customer relationships. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This position will focus on our Digital Signature customers, driving customer advocacy and reducing attrition by collaborating with Digital Sales partners, expanding our Signature coverage, consume Premier entitlements, and by making strategic customer investments that foster trusted growth and success. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. This position will focus on Commerce Cloud. Your Impact • Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. • Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. • Help your customers achieve their business goals and outcomes on the Salesforce platform by: • Coordinating the completion of the Signature Success catalog of services as required for your customer. • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. • Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. • Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. • The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer's need. Minimum Requirements • Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. • Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. • Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. • Knowledge of software development process and design methodologies. • Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. • Minimum of 2 years of experience with Salesforce Commerce Cloud. Preferred Requirements • Experience with Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.) • Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, B2C Commerce Developer Administrator, Consultant, Email Specialist, Engagement Consultant). • Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. • Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week (Seattle/Bellevue, Chicago, Indianapolis or Atlanta). Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $133,400 to $223,700. For Illinois based roles, the base salary hiring range for this position is $133,400 to $223,700.

Design, develop, debug, and operate resilient distributed backend systems on public cloud platforms, deliver cloud infrastructure automation tools, and participate in on-call rotations. | At least 2 years backend development experience with Python, Go, or Java, experience owning critical services, Agile and TDD experience. | Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems. Your Impact: • Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba • Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers • Using and contributing to open source technology (Spinnaker, Zookeeper, etc.) • Developing Infrastructure-as-Code using Terraform • Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos • Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance • Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt • Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available Required Skills: • 2+ years backend software development experience • Deep knowledge of programming in Python, Go, Java • Experience owning and operating multiple instances of a critical service • Experience with Agile development methodology and Test Driven Development

Serve as the primary customer success manager for Salesforce Signature Success Plan customers, managing relationships, renewals, feature adoption, and incident resolution. | 8+ years in technical customer success or related roles, 4+ years management consulting, Salesforce platform experience, strong communication skills, and ability to lead cross-functional teams. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact • Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. • Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: • Coordinating the completion of the Signature Success catalog of services as required for your customer. • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. • Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. • Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. • The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements • Minimum of 8 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. • Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. • 4+ years' experience in management consulting services, • Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. • Skills for analyzing technical concepts and translating them into business terms and mapping business requirements into technical features. • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. • Knowledge of software development process and design methodologies. • Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements • Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant). • Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. • Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week • LI-Y Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Maryland based roles, the base salary hiring range for this position is $185,500 to $268,900.