Sales and Marketing

Leading and managing a sales team to meet sales goals, developing team skills, and ensuring customer satisfaction. | Bachelor's degree in business or marketing, 5+ years of outside sales experience, and sales supervisory experience preferred. | This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position leads a geographically assigned team of Residential Market Development Supervisors and their teams. Responsible for leading and managing the daily operations that sell to our residential customers offering best in class services and supporting goals of soliciting new prospective customers. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Responsible for meeting and exceeding budgeted headcount and sales goals. A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building, and leading teams and developing skills in others. Proven project management skills and the ability to prioritize multiple tasks and initiatives in a fast- paced environment. Lead a team of Residential Market Development Sales Supervisors and their teams. Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination, and salary/status change recommendations. Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner. Possess the knowledge and expertise to lead, guide and develop Residential Market Development Supervisors and their teams. Identify knowledge and training gaps within the Residential Market Development Supervisors and their teams and develop plans to address these gaps. Be familiar with reporting and analytics necessary to drive and support business decisions. Collaborate with other departments and or support teams to achieve goals and objectives. Residential Market Development leaders work allocation will consist of approximately 30% field work and 70% office work. Coach to and follow Charter’s Sales Process. Communicate territory assignments to Residential Market Development Supervisors. Monitor the payroll process and ensure timely and accurate approval of all commission payments. Complete administrative tasks related to all sales activities and ensures their team does the same. Maintain detailed understanding of Charters product offerings and value proposition in the markets they sell in. Maintain current, in-depth knowledge of marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional. Prepare reports as needed. Perform other duties as requested by leadership. Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Language. Proven communication, interpersonal and organizational skills Possess effective technical and computer skills. Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle. Ability to work outside for extended periods in any season and/or during inclement weather. Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Must be able to work non-traditional work hours such as evenings and weekends. Ability to complete documentation accurately. Valid driver´s license, satisfactory driving record within Company required standards and auto insurance. Required Education Bachelor´s degree in business or marketing, or equivalent work experience. Required Related Work Experience 5+ years - Outside Sales or related work experience PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Knowledge of Direct Sales practices Experience with consumer education of products and services Knowledge of cable or telecommunications services Preferred Related Work Experience 0.5+ years - Sales Supervisory experience preferred WORKING CONDITIONS Field and office environment Outside field environment with exposure to inclement weather Travel as required. #LI-RW1 #LI-RW1 SDT510 2025-61712 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Supervise and develop sales teams, meet sales goals, and manage customer relationships. | Requires 2+ years of outside sales experience, a bachelor's degree in business or marketing, and strong communication and technical skills. | This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. “Average target compensation of $100K + uncapped incentives” JOB SUMMARY Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers. MAJOR DUTIES AND RESPONSIBILITIES • Actively and consistently support all efforts to simplify and enhance the customer experience. • Responsible for meeting and exceeding budgeted headcount and sales goals. • A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams, and developing skills in others. • Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment. • Recruit, interview, hire, and train Residential Connectivity Sales staff. • Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner. • Possess the knowledge and expertise to lead, guide, and develop Residential Connectivity Sales Specialists in their role. • Identify knowledge and training gaps within the Residential Connectivity Sales Specialist team and develop plans to address them. • Be familiar with reporting and analytics necessary to drive and support business decisions. • Collaborate with other departments and support teams to achieve goals and objectives. • Work allocated will consist of approximately 60% fieldwork and 40% office work. • Coach to and follow Charter’s Sales Process. • Communicate territory assignments to Residential Connectivity Sales Specialists. • Monitor the payroll process and ensure timely and accurate approval of all commission payments. • Handle employee relation issues, including performance appraisals, coaching, and training. • Completes administrative tasks related to all sales activities and ensures their team does the same. • Has a detailed understanding of Charters product offerings and value proposition in the markets they sell in. • Maintains current, in-depth knowledge of the marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional. • Prepares reports as needed. • Perform other duties as requested by leadership. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge • Ability to read, write, speak and understand the English Language. • Excellent communication, interpersonal and organizational skills • Possess strong technical and computer skills • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle • Ability to work outside for extended periods in any season and/or during inclement weather • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications • Must be able to work non-traditional work hours such as evenings and weekends • Valid driver´s license, satisfactory driving record within Company required standards, and auto insurance • Ability to complete documentation accurately. Required Education • Bachelor´s degree in business or marketing, or equivalent work experience. Required Related Work Experience and Number of Years • 2+ years of Outside Sales or related work experience. PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge • Knowledge of Direct Sales practices • Experience with consumer education of products and services • Knowledge of cable or telecommunications services Preferred Related Work Experience and Number of Years • Sales Supervisory experience preferred - 0.5+ WORKING CONDITIONS • Field and Office environment • Outside field environment with exposure to inclement weather • Travel as required #LI-TT2 SDT465 2025-65652 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Sell products door-to-door and through lobby events in multi-dwelling units, build relationships with property managers, meet sales goals, and resolve customer issues. | High school diploma or equivalent, 1+ years sales or customer service experience, valid driver's license, ability to work outdoors and travel in assigned territory. | This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers. MAJOR DUTIES AND RESPONSIBILITIES • Actively and consistently support all efforts to simplify and enhance the customer experience • Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio • Solicits residential customers through door-to door solicitation, lobby events and by building/maintaining strong relationships with property management • Generates incremental revenue from existing customers by adding new/additional services • Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved • Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions • Attends and actively contributes to sales meetings and training programs • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting • Collect and account for funds and provide receipts according to Company policies and guidelines REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge • Knowledge of cold call sales skills, persuasion, and clear communication skills • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle • Ability to work outside for extended periods in any season and/or during inclement weather • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications • Valid driver's license with a satisfactory driving record within Company required standards Required Education High School Diploma or equivalent work experience Required Related Work Experience and Number of Years Experience in sales or customer service - 1+ PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals • Knowledge of cable or telecommunications services • Experience with consumer education of products and services • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required. Preferred Related Work Experience and Number of Years 2+ years sales or relevant work experience WORKING CONDITIONS • Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather • Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.) • Exposure to moderate noise levels • Must be able to work evenings and weekends • Variable hours: may include weekends, holidays, and split days off #LI-DS3 SMD300 2025-66220 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.