Sailor Health

Provide comprehensive operational and administrative support including calendar and travel management, office operations, and people operations workflows. | Requires an organized, proactive individual with strong attention to detail and a service-oriented mindset, open to recent graduates or those with EA or operations experience. | About Sailor Health Sailor Health is revolutionizing the aging experience for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. We are a remote but tight-knit team who cares deeply about each other and our mission. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. About the Role Title: Executive Assistant to the Founders Location: NYC (Soho) - 3-5 days in office At Sailor Health, the founders are deeply hands-on across every function – from clinical operations and payer strategy to hiring, compliance, and product. We're looking for an Executive Assistant to work directly with our co-founders to keep the company running smoothly behind the scenes. This is our first EA hire, and it goes beyond pure calendar management. You'll be the operational backbone of the founding team – owning scheduling and logistics, running our NYC office, supporting new hires with HR and onboarding workflows, and making sure nothing falls through the cracks as we scale. If you're excited to be the person who makes everything work at a fast-growing digital health company, we'd love to meet you. Who You Are You're exceptionally organized with a service-oriented mindset – you take genuine pride in making the people around you more effective. You have impeccable attention to detail and follow-through, and you never let a ball drop. You're proactive by nature – you anticipate needs and solve problems before they surface, rather than waiting to be asked. You respond quickly, communicate clearly, and maintain composure when priorities shift. You understand the weight of confidentiality. You're a fast learner who's genuinely excited to go deep on new domains – whether that's HR compliance protocols, expense management systems, or new operational workflows. You operate independently, figure things out, and move with urgency. Experience in an EA or operations role is a plus, but not required – we're open to recent graduates who are sharp, hungry, and ready to grow alongside the founders of a fast-scaling company. Your Key Responsibilities This role moves fast sits at the center of the company, ideal for candidates looking for high-intensity and high-exposure. Support people operations workflows, including onboarding new hires, managing employee records, coordinating benefits enrollment, and tracking compliance items Own both founders' calendars, scheduling, and travel logistics Coordinate team events and culture-building activities that keep our crew happy and connected Own operational workflows in the founders' office end-to-end Manage day-to-day office operations of our NYC office, including supplies, vendor relationships, meal coordination, and maintaining a productive workspace Support the co-founders in preparing materials for internal and external meetings Serve as a key point of contact for the team, triaging requests and communications to the founders and ensuring timely follow-through Handle ad hoc projects and research that support the founders across strategy, operations, and company-building Why Join Sailor Health Mission with impact. Help bring life-changing care to a population that’s too often overlooked. Growth and ownership. Unique opportunity to work directly with the founders of the company, where you'll be exposed to extraordinary growth opportunities. Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. Our Values 💙 Make your Grandparents Proud: Remember why you’re here and build the standard of care you wish your grandparents received. 💡 Best Ideas Win: We strip problems down to first principles and challenge each other – but once a decision is made, we row as one. ⚡️Go Fast and Far: We have a burning sense of urgency AND we go the extra mile. 🥇 Do What It Takes To Be #1: We obsess over excellence and challenge ourselves and each other to actualize our best selves. ⛵ Happy Crew: A miserable crew rows slow. A happy crew rows fast. Fun is a performance metric. Our Offer to You 💰 Competitive salary 🩺 Comprehensive benefits, including medical, dental & vision insurance 🌴 Flexible PTO and sick days 🍱 Lunch and dinner in our beautiful Soho office covered by Sailor 🎤 Team building events 🕺🏻 Friendliest and most dynamic team culture ✚✚ Additional: One Medical Membership for US employees, HSA, Talkspace, HealthAdvocate, Teledoc Health

Build and manage referral partnerships to grow territory presence and collaborate cross-functionally to enhance provider and patient experience. | Requires entrepreneurial, resourceful candidate with relationship-building experience, strong organizational skills, and passion for senior behavioral health. | 🏥 About Sailor Health Sailor Health is on a mission to to reinvent the aging experience in America. Getting older in America is tough: 90% of seniors live with chronic health conditions, 40% feel isolated, and older adults have the highest suicide rates of any age group. Sailor exists to change that. Sailor Health is building the health & wellness platform for aging. Covered by Medicare, we offer virtual mental health care, wellness classes, care navigation, and AI care agents. Our vision is to become the trusted household name for older adults in America, setting a new standard for aging with dignity and honor. We are proud to serve thousands of patients across 48 states and to accept Medicare (the majority of our patients pay $0 out of pocket). We are also honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health. ⭐ About the Role At Sailor Health, our Provider Partnership team is at the heart of everything we do. They are the bridge between Sailor and the health systems, primary care practices, senior living communities, home care agencies, and community organizations that support older adults every day. As the first Provider Partnership Manager in [Territory Name], you will help launch Sailor in a brand-new market serving millions of seniors. This is a highly entrepreneurial opportunity where you’ll build Sailor’s local presence from the ground up. You’ll be in the field developing relationships across the healthcare ecosystem and establishing Sailor as the trusted behavioral health partner for older adults in the market. This is a uniquely meaningful role. Because of our focus on senior mental health and insurance-covered care, you’ll often be the only person in the room doing what you do. Every conversation is an opportunity to advocate for an overlooked population and expand access to care for older adults who too often fall through the cracks. At Sailor, we lead with our why, and you’ll represent that mission every day in the communities you serve. 💻 What You’ll Do • Build Referral Partnerships: Develop relationships with physicians, care coordinators, social workers, assisted living facilities, and senior-focused organizations. Educate providers and office staff on Sailor Health’s services, patient eligibility, and referral workflows • Own Territory Growth: Grow referral volume across your market by developing new partnerships, managing relationships with high-priority accounts, and driving consistent outreach across the local healthcare ecosystem. • Operate in the Field. Spend 4–5 days per week meeting partners in person across your territory. Attend community events, provider meetings, and networking opportunities • Collaborate Cross-Functionally. Partner closely with clinical, operations, and patient experience teams to ensure a seamless referral and onboarding experience. Share market feedback to improve provider experience, patient activation, and growth strategy. Help refine outreach processes, messaging, and partnership playbooks as the company scales • You're comfortable with range. You can give a presentation to 20 providers and walk into a solo PCP's office to build a 1-on-1 relationship. You're strategic at the territory level and granular on follow-up. ✅ Ideal Qualifications & Skills At Sailor, we value character over experience. If the below points sounds like you, we’d love to hear from you. • You have empathy AND hunger. You're someone who connects authentically with older adults while having the relentless drive to turn that care into results. You hit goals and you keep people at the center. • You've built relationships from scratch in high-activity sales/development roles. Whether medical sales, pharma, recruiting, business development, or community organizing—you've prospected, handled rejection, built pipelines, and converted. You know how to move from no to yes. • You're entrepreneurial and resourceful. You learn quickly, operate well in ambiguity, and take ownership without waiting for the perfect playbook. • You have exceptional attention to detail. You stay organized, maintain a clean CRM, follow through consistently, and ensure partners, patients, and teammates have a high-quality experience at every touchpoint. • You genuinely believe in the opportunity and mission. Senior behavioral health is deeply underserved, and you’re excited by the chance to help build the trusted behavioral health partner that changes how older adults access care. 🚀 Our Offer to You • 💰 Competitive salary and uncapped variable compensation tied to performance • 🩺 Comprehensive benefits, including medical, dental & vision insurance • 🚗 Field-based reimbursement mileage at IRS rates • 🍱 Company card for provider meals and engagement • 🌴 Flexible PTO and sick days • 🕺🏻 Friendliest and most dynamic team culture that actually care about you • ✚ We are a small team looking for people that can develop into leaders as we grow

Build and manage referral partnerships and grow territory presence through in-person outreach and collaboration. | Develop new partnerships, manage relationships, operate in the field, and collaborate cross-functionally with strong organizational skills and entrepreneurial mindset. | 🏥 About Sailor Health Sailor Health is on a mission to to reinvent the aging experience in America. Getting older in America is tough: 90% of seniors live with chronic health conditions, 40% feel isolated, and older adults have the highest suicide rates of any age group. Sailor exists to change that. Sailor Health is building the health & wellness platform for aging. Covered by Medicare, we offer virtual mental health care, wellness classes, care navigation, and AI care agents. Our vision is to become the trusted household name for older adults in America, setting a new standard for aging with dignity and honor. We are proud to serve thousands of patients across 48 states and to accept Medicare (the majority of our patients pay $0 out of pocket). We are also honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health. ⭐ About The Role At Sailor Health, our Provider Partnership team is at the heart of everything we do. They are the bridge between Sailor and the health systems, primary care practices, senior living communities, home care agencies, and community organizations that support older adults every day. As the first Provider Partnership Manager in [Territory Name], you will help launch Sailor in a brand-new market serving millions of seniors. This is a highly entrepreneurial opportunity where you’ll build Sailor’s local presence from the ground up. You’ll be in the field developing relationships across the healthcare ecosystem and establishing Sailor as the trusted behavioral health partner for older adults in the market. This is a uniquely meaningful role. Because of our focus on senior mental health and insurance-covered care, you’ll often be the only person in the room doing what you do. Every conversation is an opportunity to advocate for an overlooked population and expand access to care for older adults who too often fall through the cracks. At Sailor, we lead with our why, and you’ll represent that mission every day in the communities you serve. 💻 What You’ll Do • Build Referral Partnerships: Develop relationships with physicians, care coordinators, social workers, assisted living facilities, and senior-focused organizations. Educate providers and office staff on Sailor Health’s services, patient eligibility, and referral workflows • Own Territory Growth: Grow referral volume across your market by developing new partnerships, managing relationships with high-priority accounts, and driving consistent outreach across the local healthcare ecosystem. • Operate in the Field. Spend 4–5 days per week meeting partners in person across your territory. Attend community events, provider meetings, and networking opportunities • Collaborate Cross-Functionally. Partner closely with clinical, operations, and patient experience teams to ensure a seamless referral and onboarding experience. Share market feedback to improve provider experience, patient activation, and growth strategy. Help refine outreach processes, messaging, and partnership playbooks as the company scales • You're comfortable with range. You can give a presentation to 20 providers and walk into a solo PCP's office to build a 1-on-1 relationship. You're strategic at the territory level and granular on follow-up. ✅ Ideal Qualifications & Skills At Sailor, we value character over experience. If the below points sounds like you, we’d love to hear from you. • You have empathy AND hunger. You're someone who connects authentically with older adults while having the relentless drive to turn that care into results. You hit goals and you keep people at the center. • You've built relationships from scratch in high-activity sales/development roles. Whether medical sales, pharma, recruiting, business development, or community organizing—you've prospected, handled rejection, built pipelines, and converted. You know how to move from no to yes. • You're entrepreneurial and resourceful. You learn quickly, operate well in ambiguity, and take ownership without waiting for the perfect playbook. • You have exceptional attention to detail. You stay organized, maintain a clean CRM, follow through consistently, and ensure partners, patients, and teammates have a high-quality experience at every touchpoint. • You genuinely believe in the opportunity and mission. Senior behavioral health is deeply underserved, and you’re excited by the chance to help build the trusted behavioral health partner that changes how older adults access care. 🚀 Our Offer to You • 💰 Competitive salary and uncapped variable compensation tied to performance • 🩺 Comprehensive benefits, including medical, dental & vision insurance • 🚗 Field-based reimbursement mileage at IRS rates • 🍱 Company card for provider meals and engagement • 🌴 Flexible PTO and sick days • 🕺🏻 Friendliest and most dynamic team culture that actually care about you • ✚ We are a small team looking for people that can develop into leaders as we grow Compensation Range: $70K - $95K

The Credentialing Specialist will manage the full credentialing lifecycle for providers and practice locations, ensuring compliance and maintaining accurate provider data. They will also optimize workflows and develop standard operating procedures for credentialing functions. | Candidates should have at least 3 years of direct experience in provider enrollment and credentialing, particularly with PECOS and Medicare Advantage applications. Strong organizational skills and the ability to communicate effectively across teams are essential. | 🏥 About Sailor Health Sailor Health is on a mission to solve the mental health crisis among older adults. In the United States, older adults have the highest suicide rates of any age group yet receive the least mental health care. By 2030, over 65 million seniors will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Sailor is building the platform for senior mental health, connecting older adults, therapists, healthcare professionals, and insurance plans. Our AI-native operating system powers seamless care coordination, real-time clinical insights, and insurance billing – enabling therapists to spend more time delivering compassionate care. We are growing quickly and have partnered with Medicare to offer affordable and exceptional psychotherapy to hundreds of patients. ⭐ About the Role Location: Remote - US or Canada based only Title: Credentialing Specialist Salary Range: $40,000 - $55,000 We’re hiring a full-time remote Credentialing Specialist to lead and support all aspects of provider credentialing at Sailor Health. You will own end-to-end enrollment of providers and practice locations in Medicare via PECOS, manage credentialing with Medicare Advantage health plans, maintain accurate CAQH profiles, establish SOPs, and improve credentialing workflows. You will also work closely with our leadership team to innovate on our processes and systems. 💻 Your Key Responsibilities Manage provider enrollment & credentialing: Lead the full credentialing lifecycle for new and existing providers and practice locations — including Medicare (PECOS), Medicare Advantage plans, and other payers. Maintain provider data: Ensure CAQH profiles are complete, current, and accurately reflect provider credentials and practice information. Optimize workflows: Assess current credentialing processes, identify inefficiencies, and implement improvements using Airtable, automation tools, and best practices. Develop SOPs: Write, maintain, and iterate standard operating procedures for credentialing functions and integrate them into operational practice. Monitor compliance: Track credentialing status, re-credentialing deadlines, notices, and plan requirements to ensure uninterrupted provider participation in payer networks. Communicate across teams: Partner with internal stakeholders — including Clinical Operations, Payer Strategy, and Provider Growth — to align priorities and share updates on credentialing progress and blockers. Provider support: Serve as a credentialing point of contact for providers and internal teams, answering questions and coordinating documentation submissions. ✅ What We’re Looking For Credentialing experience: 3+ years of direct experience in provider enrollment and credentialing, including both group and individual provider enrollments. PECOS wizard: You have extensive experience working with PECOS enrollments, I&A, and request for corrections – this is a must. Medicare Advantage applications: Prior work with Medicare Advantage health plans and credentialing requirements. Tracking and project management tools: Comfortable learning and using tools such as Airtable, credentialing automation software, and common office/productivity apps. Detail-oriented & organized: You have impeccable attention to detail, stay organized, and meet deadlines in a fast-paced environment. Process mindset: Experience building SOPs and improving operational workflows. Collaborative communicator: Able to work cross-functionally and communicate clearly with internal teams and external partners. ⛵ Why Sailor Health? Mission with impact. Help bring life-changing care to a population that’s too often overlooked. Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. Our Offer to You 💰 Competitive salary 🩺 Comprehensive benefits, including medical insurance 🌴 Flexible PTO and sick days 🕺🏻 Friendliest and most dynamic team culture If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.