SafelyYou

Manage product lifecycle strategy and execution ensuring alignment with business goals and customer needs. | Requires 5+ years product management experience, strong analytical and communication skills, and familiarity with AI-driven or SaaS products. | *CANDIDATES MUST BE LOCATED IN THE UNITED STATES** About SafelyYou SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities. Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals. SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation. Your Role at SafelyYou As a Product Line Manager at SafelyYou, you will be responsible for managing the lifecycle of our product lines and programs, from strategy and planning to execution and evaluation. You will act as the bridge between cross-functional teams, ensuring that our products meet customer needs, align with business objectives, and maintain competitive positioning in the market. Key Responsibilities: • Develop, manage and drive the strategy, roadmap, GTM, and cross-functional team programming for key product lines and services in alignment with company goals. • Conduct market research to identify trends, customer needs, competitive opportunities, and define a clear product vision with prioritized features based on impact and business value. • Work closely with engineering, product managers, and other teams to specify and deliver high-quality product releases on time, while translating customer and stakeholder requirements into clear product specifications as needed • Work with engineering and product management to test and pre-release new products and solutions to early customers, guiding the process end-to-end • Build implementation playbooks, clinical success and support materials, and leading enablement of new features/services until GA handoff readiness • Collaborate with sales, marketing, and customers to define product messaging, build support and sales materials, and drive sales enablement of new products/services • Alongside sales teams, pitch and present the company, products, and roadmap both remotely and onsite, and be an evangelist/speaker for the org at industry events • Own the internal and external communication of product and service line updates, milestones, and priorities to internal and external stakeholders. • Define and track KPIs for product success, drive internal and external stakeholder meetings and provide clear measurements to rest of leadership team / company • Be a subject-matter expert for the product team and the company leading with industry knowledge and experience with a healthy openness to new thinking • Stay informed about industry trends, competitive products, and emerging technologies, and identify opportunities for innovation and differentiation in the market. The Ideal Candidate: • Bachelor’s degree in business, engineering, computer science, or related field; MBA or equivalent experience is a plus. • 5+ years of experience in product management, preferably in technology or healthcare sectors. • Proven track record of managing the entire product lifecycle. • Strong analytical skills with the ability to translate data into actionable insights. • Excellent project management and organizational skills with attention to detail. • Strong communication and presentation skills to influence stakeholders at all levels. • Experience with agile development methodologies • Familiarity with AI-driven or SaaS products is highly desirable. • Knows how to communicate to both technical and non-technical audiences with a high degree of professionalism. • Passionate about SafelyYou's mission and technology • Proactive in anticipating and addressing issues • Comfortable working in a fast-paced, dynamic environment Why Join Us? You Can Make a Difference! SafelyYou offers a competitive compensation package, including but not limited to: • A mission-driven company culture • Fully remote • Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision • 401k Program • Monthly Education, Well-being & WFH stipends • Non-accrual PTO • Growth Potential • Company Retreats • Medical & Family/Parental Leave At SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We value all the perspectives our team members bring to the table, and that is why we don’t look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.

Manage supply planning, inventory, procurement, supplier relations, and S&OP processes to ensure efficient hardware supply chain operations. | 5+ years supply chain experience, strong forecasting and supplier management skills, proficiency in analytics and ERP systems, and ability to collaborate cross-functionally. | *CANDIDATES MUST BE LOCATED IN THE UNITED STATES** About SafelyYou SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities. Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals. SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation. Your Role at SafelyYou As the Supply Planning Manager, you will own the planning side of SafelyYou’s hardware supply chain, including demand forecasting, inventory and production planning, procurement strategy, supplier communication, and Sales & Operations Planning (S&OP). You will ensure the right inventory is available in the right place at the right time while balancing service levels, working capital, and operational efficiency to support SafelyYou’s continued growth. You will serve as the connective tissue between Operations, Finance, Customer Success, Product, Engineering, manufacturing partners, and suppliers, translating business requirements into actionable supply plans. You will help lead SafelyYou’s S&OP process, aligning demand forecasts, inventory strategies, supply plans, and business objectives across cross-functional stakeholders. You will also serve as a key point of contact for SafelyYou’s manufacturing and supply partners, building strong supplier relationships that support reliable supply, cost optimization, quality performance, and long-term scalability. The ideal candidate combines strong analytical skills with operational execution, thrives in a fast-paced environment, and enjoys building scalable planning processes that support growth. Key Responsibilities Supply Planning & Inventory Management • Own demand forecasting and supply planning processes across SafelyYou’s hardware portfolio • Develop and maintain inventory strategies that balance product availability, working capital efficiency, and service-level objectives • Create and manage production plans with manufacturing partners to ensure continuity of supply for core products • Own inventory purchasing and replenishment planning across finished goods, subassemblies, and key components • Analyze inventory trends and proactively identify risks related to shortages, excess inventory, obsolescence, or capacity constraints • Collaborate with Logistics and Fulfillment teams to optimize inventory allocation across distribution locations and customer demand requirements • Support Sales, Implementation, and Support teams by translating deployment forecasts into executable supply plans Sales & Operations Planning (S&OP) • Lead the monthly Sales & Operations Planning (S&OP) process, driving alignment across demand, supply, inventory, and financial objectives • Facilitate cross-functional planning reviews and decision-making processes with Operations, Finance, Customer Success, Product, and Engineering stakeholders • Develop scenario-based supply plans and recommendations to proactively address changes in demand, supply constraints, or business priorities • Provide planning insights and recommendations that support strategic business decisions and operational readiness. Supplier & Manufacturing Partner Management • Manage supplier relationships for SafelyYou’s hardware supply base, ensuring suppliers can support business growth, new product introductions, and evolving operational requirements • Facilitate regular business reviews, KPI tracking, and continuous improvement initiatives focused on quality, delivery, responsiveness, and cost • Partner with suppliers to manage production plans, identify and mitigate supply risks, improve operational performance, and support capacity planning for future growth • Support supplier selection, onboarding, contract negotiations, and sourcing decisions in partnership with Operations, Finance, and Leadership teams • Drive cost optimization initiatives through supplier collaboration, spend analysis, and supply chain process improvements Financial Reporting & Continuous Improvement • Partner with Finance to support budgeting, inventory valuation, and supply chain financial reporting • Develop and maintain supply chain KPIs, dashboards, and reporting to provide visibility into inventory health, forecast accuracy, supplier performance, and costs • Support New Product Introduction (NPI) programs and product lifecycle management activities • Drive continuous improvement initiatives that improve planning accuracy, operational efficiency, and scalability • Proactively identify supply risks and develop mitigation plans to ensure business continuity The Ideal Candidate • 5+ years of experience in supply planning, demand planning, inventory management, procurement, or supply chain operations • Bachelor’s degree in Supply Chain, Operations, Business, Engineering, Finance, or a related field • Strong experience with forecasting methodologies, inventory planning, production planning, and S&OP processes • Demonstrated experience managing supplier and contract manufacturer relationships, including performance reviews, issue resolution, and continuous improvement initiatives • Strong understanding of supplier performance metrics, inventory management principles, and supply risk management • Advanced analytical skills with proficiency in Excel, Google Sheets, and data-driven decision making • Experience building reports, dashboards, and KPIs to support operational and executive decision making • Experience working with ERP, inventory management, accounting, and/or supply chain planning systems • Excellent project management and organizational skills with strong attention to detail • Ability to influence and collaborate effectively across Operations, Finance, Product, Engineering, Customer Success, and external partners • Comfortable operating in a fast-paced, high-growth environment with evolving priorities • Hardware, electronics, healthcare technology, or contract manufacturing experience is highly desirable • Willingness to travel to occasionally to SafelyYou warehouses and internationally to manufacturing partners • Passion for SafelyYou’s mission and a desire to build scalable processes that improve business outcomes Salary Range: $115,000-140,000 USD plus an annual bonus, stock options and benefits Why Join Us? You Can Make a Difference! SafelyYou offers a competitive compensation package, including but not limited to: • A mission-driven company culture • Fully remote • Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision • 401k Program • Monthly Education, Well-being & WFH stipends • Non-accrual PTO • Growth Potential • Company Retreats • Medical & Family/Parental Leave At SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We value all the perspectives our team members bring to the table, and that is why we don’t look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.

Manage deal structuring, contract lifecycle, and build commercial operations processes to support sales and finance teams. | Requires 4-6+ years in deal desk or commercial operations with strong contract and process management skills, Salesforce proficiency, and ability to build processes from scratch. | • CANDIDATES MUST BE LOCATED IN THE UNITED STATES** About SafelyYou SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities. Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals. SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation. Your Role at SafelyYou We're hiring a Deal Desk & Contracts Manager to own the commercial operations that sit between Sales, Finance, and Legal. This isn't a back-office processing role — you'll be a strategic partner to our sales team, structuring deals, managing contracts end-to-end, and building the processes and systems that make revenue predictable and scalable. You'll be the person who knows every deal inside and out: how it's structured, what the terms say, where it sits in the pipeline, and what needs to happen to get it closed cleanly. You'll work directly with reps, sales leadership, finance, and legal to move deals from handshake to signed contract — and make sure what we sign is what we can bill, recognize, and pay commission on. This is a high-ownership role in a company that's growing fast and building its commercial infrastructure for the first time. If you've been in a deal desk that runs on muscle memory and templates, this probably isn't for you. If you want to build one from scratch — including leveraging AI to automate the repetitive parts — keep reading. Key Responsibilities: Deal Structuring & Pricing • Partner with Sales on deal structure, pricing, and packaging for new business, expansions, renewals, and change orders • Serve as the go-to advisor on what's standard, what needs approval, and how to get non-standard deals across the finish line • Enforce and refine our deal approval matrix — direct reps to the right approvals for special pricing or terms, then execute once approved • Launch new products, pricing, and packaging into our GTM systems as the business evolves Contract Management • Own the contract lifecycle: generate order forms, manage red lines, coordinate legal review, and drive deals through signature • Maintain a clean contract library — aggregate all contracts per operator so expansion templates inherit the correct legacy terms, pricing, and cancellation language • Be Finance's front line: flag billing structure issues, non-standard payment terms, or revenue recognition risks before contracts are executed • Partner with Legal on non-standard terms, ensuring speed without exposing the business Process & Systems • Build and own the quote-to-sign process from the ground up — we need someone who can design it, not just run it • Maintain data quality across Salesforce, QuotaPath, and PandaDoc — order forms, contract data, and deal records should be accurate and auditable • Run month-end and quarter-end deal audits to support clean reporting and revenue recognition • Track deal and pricing insights (discounting trends, cycle times, exception rates) to inform GTM and pricing strategy AI & Automation • Identify opportunities to automate repetitive deal desk workflows — contract generation, approval routing, template selection, data entry • Build or champion AI-driven tools for contract review, term extraction, and deal analysis • You don't need to be an engineer, but you should be the kind of person who looks at a manual process and immediately thinks about how to eliminate it Cross-Functional Partnership • Work across Sales, Finance, Legal, Customer Success, and Implementation to ensure deals are structured for clean handoff downstream • Train and enable the sales team on deal processes, contract templates, approval workflows, and best practices • Be the connective tissue between what Sales promises and what Finance/Legal/Implementation can deliver The Ideal Candidate: Must have: • 4-6+ years in Deal Desk, Revenue Operations, Sales Operations, or Commercial Operations in B2B SaaS • Hands-on experience managing contracts, order forms, and quote-to-sign workflows • Strong commercial judgment — you understand SaaS economics, pricing structures, discounting, and standard commercial terms • Experience working directly with Legal and Finance on contract language, billing terms, and revenue recognition • Salesforce proficiency; experience with CPQ, CLM, or billing tools is a plus • Comfort building processes from scratch in a scaling environment — you've done 0-to-1, not just inherited a playbook • Exceptional attention to detail — you're known for clean contracts and reliable data • Strong communication skills — you can say no to a rep, explain why to a VP, and get Legal to move faster, all in the same day Nice to have: • Experience with commission operations or sales compensation tools (e.g., QuotaPath, CaptivateIQ, Spiff) — our deal desk sees every deal, which means you're closest to the data that drives comp • Experience in healthtech, senior living, or industries with complex multi-site / multi-entity deal structures • Familiarity with AI tools for document review, workflow automation, or process optimization • Experience with PandaDoc, Ironclad, or similar contract/signature platforms Why Join Us? You Can Make a Difference! SafelyYou offers a competitive compensation package, including but not limited to: • A mission-driven company culture • Fully remote • Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision • 401k Program • Monthly Education, Well-being & WFH stipends • Non-accrual PTO • Growth Potential • Company Retreats • Medical & Family/Parental Leave At SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We value all the perspectives our team members bring to the table, and that is why we don’t look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.