Ryan Specialty

Manage staff performance and development, monitor productivity and service standards, troubleshoot issues, drive process improvements, ensure documentation, and communicate with stakeholders to support business operations. | 6+ years in business operations, 3+ years managing staff, strong knowledge of P&C insurance industry and terminology, experience with core business systems, and preferably a State P&C license or Lean Six Sigma certification. | Position Summary The Business Operations Manager is a key role responsible for ensuring the smooth operation of day-to-day business activities. This role involves coordinating with various departments, managing resources, improving performance, procuring material and resources, and securing compliance. What will your job entail? Job Responsibilities: • Manage staff performance and development for a shared services policy operations team. • Monitor productivity volume, service standards and accuracy for their staff and the business that they support. • Troubleshoot errors or issues to ensure that the business is processed in a timely manner, taking action to resolve any roadblocks. • Troubleshoot errors or issues to ensure that the business is processed in a timely manner, taking action to resolve any roadblocks. • Interact with both clients and management to ensure efficient and effective processing and work to address errors and concerns. • Drive process improvement and innovation efforts to continually improve our services for the businesses that we support. • Ensure proper documentation of processes and procedures for all internal functions and the services delivered to our customers. • Communicate effectively with management, underwriters and brokers to secure the information necessary to accurately process the business. • Provide timely and efficient service to all internal and external customers, including underwriters and brokers. • Mentor and train staff and drive performance management and staff development efforts. • Communicate effectively with the senior leadership of the businesses that we support and promptly respond to any issues that may rise. • Create and distribute routine and ad-hoc reports as assigned. • Participate in or handle special projects, as needed. • Collaborates with resources across the organization to pursue continual process optimization and innovation. Work Experience and Education: • BA/BS degree in business and/or a technology related field preferred. • 6+ years of experience in an business operations environment, insurance experience and experience with core business systems and applications preferred. Property and casualty and MGA/MGU experience highly preferred. • Strong knowledge of the Property & Casualty insurance industry as well as insurance terminology and the commercial insurance policy lifecycle. • 3+ years of experience managing staff and workflow in a fast paced business environment. Licenses & Certifications: • State P & C License a plus. • Lean Six Sigma a plus. Skills: Technical/Functional Skills: • Knowledge Of Insurance Industry • Lean Tools and Techniques • Management/Leadership • Operations Management • Business Relationship Management • Process Improvement • Mentor/Coaching • Ad hoc Reporting Behavioral Skills: • Problem Solving • Team Management • Organizational • Attention to Detail • Time Management • Communication • Collaborative Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $104,000.00 - $130,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.

Manage property and casualty underwriting workflows, assess and price risks, develop business strategies, maintain broker relationships, and support underwriting training. | Minimum 8 years P&C underwriting experience, bachelor's degree, relevant licenses, and preferred CPCU or CIC certifications. | Position Summary The Senior Property and Casualty Underwriter is responsible for overseeing and managing property and casualty business workflows, providing technical expertise and ensuring adherence to underwriting guidelines. The role develops strategies for new business opportunities and portfolio retention and actively contributes to achieving business targets. They cultivate long-term broker relationships, while also supporting training for new staff in underwriting processes. What will your job entail? Job Responsibilities: • Oversees and strategically manages workflows for new property and casualty business and renewals, showcasing advanced professionalism, technical expertise, and adherence to underwriting guidelines. • Evaluates, prioritizes, and selects submissions and prices risks that will develop an underwriting profit for the carrier, refers or declines risks that present excessive risk. • Drives risk assessment comprehensively, evaluating factors such as coverage value, location, usage, safety features, and other considerations to make informed decisions on risk acceptance. • Determines appropriate coverage limits, insurance premiums, policy terms based on risk assessment, ensuring active portfolio management of complex property and casualty accounts. • Negotiates terms and conditions with the broker, recognizes and creates cross sell opportunities for other products while ensuring compliance with regulations and guidelines. • Develops strategic initiatives to create new business opportunities, maximizes retention of assigned portfolios and contributes significantly to achieving business targets. • Manages internal and external relationships that will deliver superior customer service. Develops professional, long-term relationships with brokers and agents, expanding the book of business and operating within delegated authority limits. • Partners with underwriting teams, fosters seamless communication, and optimizes task coordination to support the overall underwriting process. • Provides accurate premium forecasts and business plans, contributes to budgeting processes and supports the achievement of performance targets. • Optimizes underwriting processes, introduces new technologies, and aligns the department with broader organizational goals. Delivers training for new underwriters on underwriting guidelines, processes, and systems. • Attends industry events and stays abreast of property and casualty underwriting trends, emerging risks in the sector, regulatory changes, and adjust underwriting strategies, accordingly. Work Experience and Education: • Minimum of 8 years of experience in Property and Casualty Underwriting. • Bachelor’s degree required, Risk Management, Actuarial and Business Administration preferred. Any other related discipline or commensurate work experience considered. Licenses & Certifications: • Prescribed: Must meet minimum requirements for state P&C and/or surplus line licenses. • Preferred: Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $103,565.00 - $120,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.

The Associate Broker ensures quality control across all files and delivers client service under the guidance of the broker. They engage with underwriters to secure optimal pricing and actively pursue new business opportunities. | A bachelor's degree is required, preferably in Business Administration, Sales, or Risk Management. One year of work experience in wholesale brokerage, commercial insurance coverages, sales, or underwriting is preferred. | Position Summary The Associate Broker is responsible for ensuring the quality and efficiency of brokerage and delivering client service under the guidance of the broker. The role requires engagement with underwriters to secure optimal pricing for their clients and terms and identifies and resolves errors. They actively pursue new business opportunities and are committed to continuous learning and professional development. What will your job entail? Job Responsibilities: • Ensures quality control across all files, meticulously scrutinizing active and expired policies, endorsements, and documentation for accuracy, timeliness, and adherence to policies. • Drafts error free submissions to communicate coverage terms with underwriters under the guidance of the broker, weaving together technical insurance jargon with clear and concise client-friendly language. • Reviews, analyzes, and underwrites risks, rates submissions for premium and terms and analyzes exposures for quotes for new and renewal business. • Issues quotes and binders, processes new business to grow revenues and maintain retention and profitability. • Delivers customer service during the marketing of new and renewal business to underwriters and clients. • Possesses understanding of market dynamics and confidently negotiates pricing and coverage terms with underwriters, consistently securing favorable outcomes for clients. • Communicates corrections and clarifications in all policy documents to clients and underwriters, ensuring transparency with all stakeholders. • Forges collaborative relationships with clients, agents, and internal teams, encouraging open communication and a culture of trust that results in increased revenues and increased policy retention. • Develops a robust network of industry contacts, fostering mutually beneficial relationships that contribute to consistent sales pipeline growth. • Demonstrates a commitment to ongoing professional development by diligently completing assigned educational courses, professional designations, and licensing programs. Work Experience and Education: • Bachelor’s degree required in Business Administration, Sales, or Risk Management preferred. • 1 year of work experience in Wholesale brokerage, Commercial insurance coverages, Sales or Underwriting is preferred. Any other related discipline or commensurate work experience considered. Licenses & Certifications: • Must meet minimum requirements for state P&C and/or surplus line licenses. • Chartered Property Casualty Underwriter (CPCU) (Preferred), or Certified Insurance Service Representative (CISR) a plus. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $56,000.00 - $70,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.

Collaborate with stakeholders to gather requirements, develop system designs, perform audits and analytics, recommend technology adoption, and lead disaster recovery planning. | 7+ years experience in business systems analysis or IT infrastructure, bachelor's degree (preferably IT-related), and preferred certifications like CBAP, CCBA, or PMP. | Position Summary The Senior Business Systems Analyst is responsible for collaborating with business stakeholders to gather and document detailed requirements, creating comprehensive system design specifications for new systems or enhancements. The role conducts system audits, utilizes advanced analytics to identify opportunities for enhancing scalability and efficiency within the IT infrastructure. They evaluate emerging technologies, providing recommendations for adoption to elevate the organization's technological capabilities, and lead the development of disaster recovery plans and backup strategies for critical systems and data. What will your job entail? Job Responsibilities: Collaborates with business stakeholders to understand and document detailed business requirements for new systems or enhancements. Develops comprehensive system design specifications based on gathered requirements. Performs data analysis to support business decisions, ensuring data integrity and accuracy. Creates detailed documentation, including process flows, data models, and user interface designs to guide the development team. Manages business requirements throughout the Software Development Life Cycle (SDLC). Performs system audits and assesses performance, utilizes advanced analytics and reporting tools to identify opportunities for enhancing scalability and efficiency of IT infrastructure. Evaluates emerging technologies, trends, and industry best practices in IT infrastructure and systems administration, providing recommendations for their adoption and implementation to elevate the organization's technological capabilities and competitiveness. Facilitates the creation and maintenance of technical documentation, encompassing system configurations, standard operating procedures, and knowledge base articles, to guarantee the availability of accurate and up-to-date resources for reference and training purposes. Designs and implements robust security measures and protocols to protect the organization's systems, data, and networks against cyber threats and vulnerabilities, ensuring adherence to industry regulations and best practices. Leads the development and implementation of comprehensive disaster recovery plans and backup strategies, guaranteeing the organization's ability to restore critical systems and data in the event of disruptions or disasters. Develops training materials and conducts training sessions for end-users on new or updated systems, its capabilities and industry standard business processes. • **2-3 days on site (Chicago, Kansas City, Carmel, IN, Williamsville, NY) • **Insurance industry preferred • *****Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time***** Work Experience and Education: Minimum of 7+ years of experience in Business Systems Analysis, IT Infrastructure or a related field is preferred. Bachelor's degree required; Information Technology, Computer Science and Software Engineering preferred. Any other related discipline or commensurate work experience considered. Licenses & Certifications: Certified Business Analysis Professional (CBAP), Certified of Competency in Business Analysis (CCBA) or Project Management Professional (PMP) is preferred. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization.Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression,sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners,and communities.This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $80,000.00 - $100,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Underwriting Technical Assistant processes policy-related transactions, ensuring accuracy and compliance with company policies. They handle inquiries from policyholders and assist with underwriting tasks such as assessing risk factors and calculating premiums. | A BA/BS degree is preferred, along with 1-3 years of experience in an office environment, preferably in insurance. Candidates should have intermediate to advanced skills in MS Office and strong organizational and communication skills. | Position Summary The Underwriting Technical Assistant is responsible for efficiently processing policy-related transactions, ensuring accuracy and compliance with company policies and regulatory requirements. The role reviews and verifies policy applications, endorsements, and cancellations, inputting data accurately into computer systems, and issuing policy documents to clients. They handle inquiries from policyholders, agents, and other stakeholders, providing timely and accurate information on policy-related matters. They assist with underwriting tasks, such as assessing risk factors and calculating premiums. What will your job entail? Job Responsibilities: • Accurately clear new business submissions in a timely manner with an attention to detail. • Populate underwriting applications with the information necessary to rate, document and issue accurate and compliant policies. • Bind and issue new and renewal commercial insurance policies. Process endorsements, cancellations and reinstatements. • Process endorsements, cancellations and reinstatements. • Process notices of cancellation, non-renewal notices and renewal solicitation notices. • Troubleshoot booking and accounting issues or discrepancies. • Communicate effectively with management, underwriters and brokers to secure the information necessary to accurately process the business. • Provide timely and efficient service to all internal and external customers, including underwriters and brokers. • Create and distribute routine and ad-hoc reports as assigned. • Participate in or handle special projects, as needed. • Collaborates with resources across the organization to pursue continual process optimization and innovation. Work Experience and Education: • BA/BS degree preferred. Business and/or a technology related degree a plus. • Minimum of 1 - 3 years of experience in an office environment, insurance experience and experience with core business systems and applications preferred. • Intermediate to advanced MS Office Excel and Word skills required. SQL knowledge a plus. • Excellent verbal and written communication skills. • Attention to detail, accuracy, and data integrity. • Strong organizational and time management skills. • Ability to maintain standards of quality and quantity of output as established by management. • Desire and drive to foster teamwork in a collaborative environment. • Ability to work well within a team and to continually learn in a fast paced and constantly changing environment. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target hourly rate range for this position is $23.00 - $28.85 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? Introduce yourself and join our talent network to learn about future opportunities. A Taste of Life at Ryan Specialty Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! About Ryan Specialty Founded in 2010, Ryan Specialty is a service provider of specialty products and solutions for insurance brokers, agents and carriers. The firm provides distribution, underwriting, product development, administration and risk management services by acting as a wholesale broker and a managing underwriter with delegated authority from insurance carriers. To learn more, please visit ryanspecialty.com. Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.

The Brokerage Operations Coordinator provides operational support to the brokerage team by handling day-to-day tasks and ensuring compliance with regulations. They work closely with brokers to facilitate timely transaction completion and maintain organized records. | A bachelor's degree is required, preferably in Business Administration, Sales, or Risk Management. Less than 1 year of experience in the Insurance industry or Underwriting is needed, along with prescribed state licenses. | Position Summary The Brokerage Operations Coordinator is responsible for providing operational support to the brokerage team by efficiently handling day-to-day operational tasks. The role contributes to the seamless functioning of daily operations, ensures compliance with regulations, and facilitates effective communication within the brokerage team. They work closely with brokers to ensure timely transaction completion through paperwork processing and coordinating with other departments in the firm. What will your job entail? Job Responsibilities: • Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures. • Coordinates with the broker to prepare documents, cover letters etc. to market renewal business and provides necessary administrative support in filing, printing, and archiving documents. • Administers and updates new and current client information in all required systems accurately. • Maintains accurate and organized records of client accounts, transactions, and other relevant documentation and ensures compliance with record-keeping regulations. • Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person. • Contributes to the preparation of compliance reports related to brokerage operations and collaborates across broker and finance teams on business requirements. • Adheres to regulatory requirements and internal policies and assists in the preparation of compliance reports. • Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls. • Supports the Brokerage team with any ad hoc tasks and requests. Work Experience: • Less than 1 year of experience in the Insurance industry or Underwriting. Education: • Bachelor’s degree required; Business Administration, Sales, and Risk Management preferred. Any other related discipline or commensurate work experience considered. Licenses and Certifications: • Prescribed: Minimum requirements for state P&C and/or surplus line licenses • Preferred: Not Applicable Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target hourly rate range for this position is $23.00 - $28.85 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ryan Specialty is a leading international specialty insurance firm which offers wholesale brokerage services, delegated underwriting expertise in the form of binding authorities, programs and highly specialized managing general underwriting companies, and other services designed specifically for brokers, agents and insurers. Ryan Specialty’s mission is to be the most trusted trading partner of insurance brokers, agents and insurance carriers. Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services, or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must obtain advance written approval from Ryan Specialty’s HR department to submit resumes and candidate profiles, and then only in conjunction with a valid, fully executed contract for service and in response to the particular search for which Ryan Specialty has engaged such Agency. Agency fee agreements will only be valid if in writing and signed by a member of Ryan Specialty’s HR team. No other Ryan Specialty employee is authorized to bind Ryan Specialty to any agreement regarding placement of candidates by any Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.