RxVantage

Develop and manage sales enablement content, support product launches, and improve sales productivity through targeted collateral and training. | Experience in marketing, sales support, content creation, and familiarity with life sciences or healthcare markets. | Position Overview: We're seeking an experienced Marketing Manager, Sales Enablement to join our dynamic marketing team and transform how we equip our sales organization for success. As the Marketing Manager, Sales Enablement, you'll own the comprehensive Bill of Materials (BoM) across our life sciences and medical practice markets, create segment-specific sales collateral, and ensure our sales teams have the professional, up-to-date resources they need to win. You'll be the bridge between product marketing strategy and sales execution, translating complex positioning into compelling, sales-ready materials that drive pipeline and accelerate deals. Additionally, you will have the option to travel to industry conferences, in-person sales trainings, and company events to gain hands-on experience and expand your marketing expertise At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What You’ll Be Doing: Own the Sales Enablement Content Strategy & Execution: Set the overall Bill of Materials (BoM) strategy and priorities, creating and maintaining a comprehensive library of sales presentations, one-pagers, and leave-behinds, and segment-specific assets tailored to our key market verticals. Ensure all materials remain current, professional, and aligned with messaging frameworks. Enable Competitive Wins: Partner with the Principal Product Marketing Manager to translate competitive intelligence into sales-ready battle cards, objection handling guides, and competitive playbooks that arm sales with the insights and talk tracks they need to differentiate in the market. Track content effectiveness and measure impact on win rates and sales productivity. Support Product Launches & New Market Entry: Partner closely with the Principal Product Marketing Manager to translate launch strategy, positioning, and messaging into comprehensive launch enablement kits including training materials and sales-ready collateral that support successful go-to-market execution. Manage Content Operations & Accessibility: Establish version control processes and manage the content repository to ensure sales teams can easily find and access the most current Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Lead and optimize a high-volume customer support organization, implementing workflows, automation, and continuous improvement. | Experience leading SaaS or tech support teams, proficiency with support tools and analytics, and strong operational discipline. | Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: Team Leadership & Development Responsibilities Lead, mentor, and develop a high-performing Customer Support organization. Establish a culture of ownership, accountability, and operational excellence. Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency. Define clear roles, escalation paths, performance expectations, and career progression within Customer Support. Equip front-line managers to run predictable day-to-day support operations while developing future leaders. Customer Support Operations & Service Delivery Responsibilities Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone). Standardize ticket intake, triage, prioritization, escalation, and resolution workflows. Define and enforce SLAs, service level targets, and incident response procedures. Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery. Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth. Drive operational rigor that balances speed, quality, and cost-to-serve. Automation, Deflection & Issue Prevention Responsibilities Implement automation and AI-driven workflows to reduce repetitive and manual support work. Develop and execute a knowledge base and self-service strategy that increases ticket deflection. Analyze support data to identify recurring issues and partner with Product to eliminate root causes. Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management. Continuously evaluate tools, workflows, and documentation to improve efficiency at scale. Cross-Functional Collaboration Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience. Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness. Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction. Ensure clear escalation and communication paths for high-impact customer issues. Performance Measurement & Reporting Establish and own Customer Support KPIs, including: SLA attainment First response and resolution times Backlog health and ticket aging Escalation rates CSAT and service quality indicators Ticket deflection and automation effectiveness Provide regular reporting to leadership on support performance, capacity, risks, and trends. Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions. Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments. Proven success running high-volume support operations with strong operational discipline. Deep experience with ticketing platforms, automation tools, and support analytics. Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting. Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously. Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency. Strong leadership, communication, and change management skills. Data-driven mindset with excellent analytical and problem-solving abilities. Experience in MedTech or HealthTech a plus. Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Leading data analysis projects, developing dashboards, and collaborating with stakeholders to meet business intelligence needs. | Experience in data analysis, dashboard development, and cross-functional collaboration, with familiarity in BI tools and healthcare or life sciences industry preferred. | Position Overview: As the Sr. Business Intelligence (BI) AnalystI you will be responsible for leading projects with complex internal and client use cases and strategic business objectives. The BI Analyst will use data analysis and cross-functional collaboration to inform business intelligence strategy and deliver business impact through data-powered insights and dashboards. Key duties include identifying analytic needs, defining key performance indicators (KPIs), providing input to a reporting semantics model, and delivering internal- and external-facing Tableau dashboards. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: Partner with key stakeholders to understand internal and external (client) analytic needs and logic Collaboratively define success and develop measurement frameworks Gather, analyze, and interpret business requirements Institute and enforce documentation standards for business intelligence dashboards Drive consistency in metric names, calculations, and delivery so that metrics always match across dashboards and with the agreed upon definition Demonstrate SME regarding data (domains, sources, use) relevant to RxVantage use cases Gain insights into the business aspects of life sciences, healthcare providers, and pharmaceutical industries to tailor dashboards that meet specific use cases Build scalable, performant BI solutions for addressing internal and client analytic needs Define the BI strategy for new and existing dashboards, both internal and client facing Work with a Data VP and Data Product Manager to create BI roadmaps and prioritize features based on business value Communicate and achieve accurate deadlines Work with the DevOps team to define and implement a security framework for Tableau Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Process and analyze client data packages, manage client profiles, escalate issues, suggest automation, and maintain documentation to support enterprise clients. | Minimum 3 years operations or data analytics experience with customer interaction, strong communication and analytical skills, and proficiency with basic software tools. | Position Overview: We are seeking an Enterprise Operations Specialist to join our Operations team as we continue to build scalable solutions to support our enterprise clients at RxVantage. As an Enterprise Operations Specialist, your job will be to process inbound data packages from clients to produce the desired results. The Enterprise Operations Specialist plans, collaborates, communicates, and completes the process to ensure client data is processed efficiently, correctly, and on time. What you'll be doing: • Providing support for enterprise and verification life science clients, handling both client and internal escalations • Entering client configurations for data processing • Conducting in-depth analyses and QC checks on inbound data files and manipulating data as needed manually • Managing client and user profiles in the RxVantage Admin tool • Escalating issues early and working with technical teams to resolve • Suggesting automation and tool enhancements • Creating and socializing metrics that track the status of data imports • Ensuring documentation is kept up-to-date and accessible • Understanding RxVantage offerings and data assets The ideal candidate: • Strong teaming and multi-tasking abilities • Sound communication, interpersonal, and analytical skills • Minimum three years of Operations or Data Analytics experience, including interactions with customers • Proven ability to complete projects according to outlined scope and timeline • Proven ability to solve problems creatively and resourcefully with a strong attention to detail • Basic software tools including G-Suite, Slack, Excel, Jira, Confluence, SFDC Benefits: • Competitive Salary • 100% Company-Paid Premium Option for Employee's Medical, Vision, and Dental Plans • Short-term and Long-term Disability • Life Insurance • 401k Matching • Work from Anywhere within the US • Flexible PTO • 100% Paid Parental Leave • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid "Ease-Back" return to work transition period • Charitable donation matching Location: Our "Work from Anywhere" philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country's top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We've built a software platform that's changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! • RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Lead design and development of scalable full-stack applications, APIs, and data workflows while providing technical leadership and collaborating with cross-functional teams. | 7+ years full-stack experience with React, TypeScript, Node.js, API design, data modeling, cloud infrastructure, and leadership in fast-paced environments. | Position Overview: We’re looking for a seasoned Senior Full Stack Software Engineer / Architect to join our high-performing, fully remote engineering team. This is a senior-level role for someone who thrives in fast-paced environments, excels at solving complex problems, and is comfortable leading technical initiatives across both product and data domains. In this role, you’ll be expected to take ownership of mission-critical projects—ranging from customer-facing applications to backend systems and large-scale data workflows. You’ll collaborate closely with cross-functional teams to design scalable solutions, guide engineering execution, and ensure best practices across the stack. You should bring a strong software architecture background with deep proficiency in modern web technologies, API design, data modeling, and DevOps. The ideal candidate is a confident technical lead—capable of jumping into ambiguity, navigating legacy systems, and bringing structure to complexity. You’ll not only write high-quality code, but also help shape how we build and scale our platform. You’ll be responsible for: Designing and building robust GraphQL and REST APIs and scalable backend services that are both internal and external facing Taking technical ownership of features across both product and data domains Leading projects involving full-stack web development, systems architecture, and data integration Developing data pipelines and ETL processes for ingesting, transforming, and delivering structured and semi-structured data Building or integrating internal tools and admin interfaces for data stewardship, data quality, and operational workflows Supporting data-driven features in existing applications and collaborating closely with stakeholders to embed insights in product experiences Designing technical solutions that support large-scale application growth, availability, and maintainability Providing technical leadership on complex engineering initiatives spanning multiple teams and systems Evaluating and integrating new technologies to solve business and platform challenges Working closely with Product and Data stakeholders to translate business requirements into scalable engineering solutions Promoting engineering excellence through code quality, performance tuning, testing best practices, and architecture documentation Ideal candidate requirements: Technical Skills 7+ years of experience as a software engineer with a focus on full-stack and backend development Strong expertise in React, TypeScript, and Node.js. Proven experience designing, building, and scaling APIs (GraphQL and REST) in production environments Strong data modeling and database design experience, ideally with PostgreSQL Experience working with modern monorepo setups and modular architectures Comfortable building, supporting, and integrating with production-grade ETL/data pipelines Experience building data processing and integration logic within custom applications using languages such as Node.js, Python, or SQL, with attention to performance, scalability, and maintainability Familiarity with modern data tools and platforms such as AWS Glue, Snowflake, Apache Airflow, Databricks, or similar technologies Strong understanding of cloud infrastructure (AWS preferred), CI/CD workflows, and containerization (Docker, Kubernetes) Comfortable with test-driven development (TDD) and automated testing frameworks Deep understanding of software architecture principles (e.g., SOLID, DDD, DRY) Experience with both greenfield and legacy systems Business Skills Technically versatile and capable of leading projects across both application and data-focused initiatives Confident in navigating ambiguity and owning delivery from problem framing through execution Strong communication skills with an ability to bridge technical and non-technical stakeholders Demonstrated experience mentoring engineers and contributing to engineering culture and growth Experience in fast-paced startup or scaling environments Proactive in identifying architectural and systemic improvements Prior experience in healthcare, life sciences, or regulated data environments is a plus Bonus Skills Experience building or supporting admin tools and internal platforms Experience with data observability, schema governance, or data lineage tooling Exposure to machine learning pipelines, business intelligence tools, or product instrumentation Familiarity with mobile development frameworks such as React Native or Capacitor Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

The Senior Enterprise Account Manager will serve as the primary point of contact for established Enterprise clients, ensuring impeccable service and identifying growth opportunities. This role involves collaborating with internal teams to support client onboarding and translating client feedback into product insights. | Candidates should have 5+ years of experience in client services, consulting, or customer success within life sciences, healthcare, or technology/SaaS. Strong communication, organizational, and analytical skills are essential, along with the ability to influence and collaborate effectively. | Position Overview: We’re looking for an experienced client-facing Senior Enterprise Manager to lead our relationships with some of the largest names in life sciences; pharma, biotech, and medical devices. You will be the primary point of contact for your clients and work with them to ensure impeccable service and thoughtful guidance on getting the most out of RxVantage’s expanding offerings and capabilities. The right candidate is a natural at building strong partnerships and has demonstrated success growing client relationships (cross-selling/up-selling). This is a vital role at the company within the Enterprise client services and sales organization. What you’ll be doing: Serve as the primary point of communications between the established Enterprise clients and internal team members Identify and execute on new growth opportunities with clients, managing against revenue targets Identify and develop external stakeholder networks and build relationships necessary to expand client business Enable successful and consistent renewals, showing continued value for our Enterprise clients Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts Support Enterprise sales team with business development efforts for prospective Enterprise clients Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful Work with our product teams to translate client feedback into product insights Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward The ideal candidate: 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS Experience with Salesforce or other lead generation tool is a HUGE plus! BS or BA or experience equivalent Intellectual curiosity and proactiveness to learn and educate colleagues about client business and issues Highly collaborative and able to influence others to act, even if they do not report directly to you Strong organizational skills, judgment and decision-making skills, and the ability to set and work towards deadlines Exceptional communication skills (both written and verbal), creating presentations with a cohesive and engaging storyline Analytical with excellent problem-solving skills, identifying problems and suggesting ideas to meet clients’ needs Comfortable understanding and reporting data and performance metrics A confident and dynamic working persona, which can bring fun to the team, and a sense of humor is a plus Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

The Senior Enterprise Account Manager will serve as the primary point of communication between established Enterprise clients and internal team members, identifying growth opportunities and managing revenue targets. They will also collaborate with various teams to ensure successful client onboarding and renewals while translating client feedback into product insights. | Candidates should have 5+ years of experience in client services, consulting, or customer success within life sciences, healthcare, or technology/SaaS. Strong communication, organizational, and analytical skills are essential, along with the ability to build relationships and influence others. | Position Overview: We’re looking for an experienced client-facing Senior Enterprise Manager to lead our relationships with some of the largest names in life sciences; pharma, biotech, and medical devices. You will be the primary point of contact for your clients and work with them to ensure impeccable service and thoughtful guidance on getting the most out of RxVantage’s expanding offerings and capabilities. The right candidate is a natural at building strong partnerships and has demonstrated success growing client relationships (cross-selling/up-selling). This is a vital role at the company within the Enterprise client services and sales organization. What you’ll be doing: Serve as the primary point of communications between the established Enterprise clients and internal team members Identify and execute on new growth opportunities with clients, managing against revenue targets Identify and develop external stakeholder networks and build relationships necessary to expand client business Enable successful and consistent renewals, showing continued value for our Enterprise clients Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts Support Enterprise sales team with business development efforts for prospective Enterprise clients Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful Work with our product teams to translate client feedback into product insights Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward The ideal candidate: 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS Experience with Salesforce or other lead generation tool is a HUGE plus! BS or BA or experience equivalent Intellectual curiosity and proactiveness to learn and educate colleagues about client business and issues Highly collaborative and able to influence others to act, even if they do not report directly to you Strong organizational skills, judgment and decision-making skills, and the ability to set and work towards deadlines Exceptional communication skills (both written and verbal), creating presentations with a cohesive and engaging storyline Analytical with excellent problem-solving skills, identifying problems and suggesting ideas to meet clients’ needs Comfortable understanding and reporting data and performance metrics A confident and dynamic working persona, which can bring fun to the team, and a sense of humor is a plus Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

The Senior Enterprise Account Manager will serve as the primary point of contact for established Enterprise clients, ensuring impeccable service and identifying growth opportunities. They will collaborate with internal teams to support client onboarding and translate client feedback into product insights. | Candidates should have 5+ years of experience in client services, consulting, or customer success within life sciences, healthcare, or technology/SaaS. Strong communication, organizational, and analytical skills are essential, along with experience using Salesforce or similar tools. | Position Overview: Position Overview: We’re looking for an experienced client-facing Senior Enterprise Manager to lead our relationships with some of the largest names in life sciences; pharma, biotech, and medical devices. You will be the primary point of contact for your clients and work with them to ensure impeccable service and thoughtful guidance on getting the most out of RxVantage’s expanding offerings and capabilities. The right candidate is a natural at building strong partnerships and has demonstrated success growing client relationships (cross-selling/up-selling). This is a vital role at the company within the Enterprise client services and sales organization. What you’ll be doing: Serve as the primary point of communications between the established Enterprise clients and internal team members Identify and execute on new growth opportunities with clients, managing against revenue targets Identify and develop external stakeholder networks and build relationships necessary to expand client business Enable successful and consistent renewals, showing continued value for our Enterprise clients Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts Support Enterprise sales team with business development efforts for prospective Enterprise clients Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful Work with our product teams to translate client feedback into product insights Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward The ideal candidate: 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS Experience with Salesforce or other lead generation tool is a HUGE plus! BS or BA or experience equivalent Intellectual curiosity and proactiveness to learn and educate colleagues about client business and issues Highly collaborative and able to influence others to act, even if they do not report directly to you Strong organizational skills, judgment and decision-making skills, and the ability to set and work towards deadlines Exceptional communication skills (both written and verbal), creating presentations with a cohesive and engaging storyline Analytical with excellent problem-solving skills, identifying problems and suggesting ideas to meet clients’ needs Comfortable understanding and reporting data and performance metrics A confident and dynamic working persona, which can bring fun to the team, and a sense of humor is a plus Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

The Senior Enterprise Account Manager will serve as the primary point of contact for established Enterprise clients, ensuring impeccable service and identifying growth opportunities. They will collaborate with internal teams to support client onboarding and translate feedback into product insights. | Candidates should have 5+ years of experience in client services, consulting, or customer success within life sciences, healthcare, or technology/SaaS. Strong communication, organizational, and analytical skills are essential, along with a collaborative and proactive approach. | Position Overview: We’re looking for an experienced client-facing Senior Enterprise Manager to lead our relationships with some of the largest names in life sciences; pharma, biotech, and medical devices. You will be the primary point of contact for your clients and work with them to ensure impeccable service and thoughtful guidance on getting the most out of RxVantage’s expanding offerings and capabilities. The right candidate is a natural at building strong partnerships and has demonstrated success growing client relationships (cross-selling/up-selling). This is a vital role at the company within the Enterprise client services and sales organization. What you’ll be doing: Serve as the primary point of communications between the established Enterprise clients and internal team members Identify and execute on new growth opportunities with clients, managing against revenue targets Identify and develop external stakeholder networks and build relationships necessary to expand client business Enable successful and consistent renewals, showing continued value for our Enterprise clients Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts Support Enterprise sales team with business development efforts for prospective Enterprise clients Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful Work with our product teams to translate client feedback into product insights Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward The ideal candidate: 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS Experience with Salesforce or other lead generation tool is a HUGE plus! BS or BA or experience equivalent Intellectual curiosity and proactiveness to learn and educate colleagues about client business and issues Highly collaborative and able to influence others to act, even if they do not report directly to you Strong organizational skills, judgment and decision-making skills, and the ability to set and work towards deadlines Exceptional communication skills (both written and verbal), creating presentations with a cohesive and engaging storyline Analytical with excellent problem-solving skills, identifying problems and suggesting ideas to meet clients’ needs Comfortable understanding and reporting data and performance metrics A confident and dynamic working persona, which can bring fun to the team, and a sense of humor is a plus Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Serve as the primary point of communication between established Enterprise clients and internal team members while identifying and executing on new growth opportunities. Collaborate closely with implementation and operations teams to ensure timely and successful onboarding of new clients. | The ideal candidate should have 5+ years of experience in client services, consulting, or customer success within life sciences, healthcare, or technology/SaaS. Strong organizational, communication, and analytical skills are essential, along with the ability to build relationships and influence others. | Position Overview: We’re looking for an experienced client-facing Senior Enterprise Manager to lead our relationships with some of the largest names in life sciences; pharma, biotech, and medical devices. You will be the primary point of contact for your clients and work with them to ensure impeccable service and thoughtful guidance on getting the most out of RxVantage’s expanding offerings and capabilities. The right candidate is a natural at building strong partnerships and has demonstrated success growing client relationships (cross-selling/up-selling). This is a vital role at the company within the Enterprise client services and sales organization. What you’ll be doing: Serve as the primary point of communications between the established Enterprise clients and internal team members Identify and execute on new growth opportunities with clients, managing against revenue targets Identify and develop external stakeholder networks and build relationships necessary to expand client business Enable successful and consistent renewals, showing continued value for our Enterprise clients Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts Support Enterprise sales team with business development efforts for prospective Enterprise clients Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful Work with our product teams to translate client feedback into product insights Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward The ideal candidate: 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS Experience with Salesforce or other lead generation tool is a HUGE plus! BS or BA or experience equivalent Intellectual curiosity and proactiveness to learn and educate colleagues about client business and issues Highly collaborative and able to influence others to act, even if they do not report directly to you Strong organizational skills, judgment and decision-making skills, and the ability to set and work towards deadlines Exceptional communication skills (both written and verbal), creating presentations with a cohesive and engaging storyline Analytical with excellent problem-solving skills, identifying problems and suggesting ideas to meet clients’ needs Comfortable understanding and reporting data and performance metrics A confident and dynamic working persona, which can bring fun to the team, and a sense of humor is a plus Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

The Senior Enterprise Account Manager will serve as the primary point of communication between established Enterprise clients and internal team members, identifying growth opportunities and managing revenue targets. They will also collaborate with various teams to ensure successful client onboarding and renewals while translating client feedback into product insights. | Candidates should have 5+ years of experience in client services, consulting, or customer success within life sciences, healthcare, or technology/SaaS. Strong communication, organizational, and analytical skills are essential, along with the ability to build relationships and influence others. | Position Overview: We’re looking for an experienced client-facing Senior Enterprise Account Manager to lead our relationships with some of the largest names in life sciences; pharma, biotech, and medical devices. You will be the primary point of contact for your clients and work with them to ensure impeccable service and thoughtful guidance on getting the most out of RxVantage’s expanding offerings and capabilities. The right candidate is a natural at building strong partnerships and has demonstrated success growing client relationships (cross-selling/up-selling). This is a vital role at the company within the Enterprise client services and sales organization. What you’ll be doing: Serve as the primary point of communications between the established Enterprise clients and internal team members Identify and execute on new growth opportunities with clients, managing against revenue targets Identify and develop external stakeholder networks and build relationships necessary to expand client business Enable successful and consistent renewals, showing continued value for our Enterprise clients Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts Support Enterprise sales team with business development efforts for prospective Enterprise clients Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful Work with our product teams to translate client feedback into product insights Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward The ideal candidate: 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS Experience with Salesforce or other lead generation tool is a HUGE plus! BS or BA or experience equivalent Intellectual curiosity and proactiveness to learn and educate colleagues about client business and issues Highly collaborative and able to influence others to act, even if they do not report directly to you Strong organizational skills, judgment and decision-making skills, and the ability to set and work towards deadlines Exceptional communication skills (both written and verbal), creating presentations with a cohesive and engaging storyline Analytical with excellent problem-solving skills, identifying problems and suggesting ideas to meet clients’ needs Comfortable understanding and reporting data and performance metrics A confident and dynamic working persona, which can bring fun to the team, and a sense of humor is a plus Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.