RVO Health

Manage and coordinate marketing and creative project workflows, ensuring timely delivery and effective communication across teams. | At least 1 year of experience in media or agency operations, strong organizational and communication skills, familiarity with project management tools, and an interest in health and wellness. | AT A GLANCE RVO Health is seeking a Marketing Operations Associate to serve as the lead facilitator in the successful delivery of projects for our Creative and Marketing teams. Reporting to the Associate Director of Marketing Operations, this person will collaborate across internal teams, as well as interfacing on their behalf with internal departments to ensure that creative and marketing processes, workflows and team culture are all working together cohesively in support of the user and business goals. The successful candidate will be a highly-organized project manager who thrives in a fast-paced, dynamic environment and excels in proactive communication. They must be a self-starter who has a love for implementing processes, executing on guidelines and has the ability to bring clarity and simplicity to complex situations and projects. This role will work very closely with the Creative, Marketing and Editorial teams on Healthline Media, Healthgrades, Optum Now, and more. Where You'll Be To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. 1101 Red Ventures Dr Fort Mill, SC 29707 What You’ll Do • Lead and own the day-to-day project operations, planning, execution, auditing status of all assignments, provide status updates, and field feedback • Collaborate with cross functional teams to ensure proper alignment and expectations of creative resources for all current and upcoming projects • Support in developing systems and processes to enable creative and marketing teams to work efficiently and seamlessly to ensure on-time delivery of work • Intake new requests and track current requests and while maintaining comprehensive project documentation in project management software • Coordinate meetings with stakeholders related to project execution and provide updates to leadership, including next steps, assigning tasks and securing follow up meetings • Own all project communication and timing from initiation, planning, execution, monitoring, and close of the project • Develop detailed project plans that track project progress against goals, objectives and timelines, actively ensuring flawless execution of the work • Ensure impromptu requests are accounted for and on track • Audit status of all assignments in the project management platform • Perform risk management to minimize project bottlenecks and roadblocks What We’re Looking For • 1+ years of experience at a major media company, agency, or equivalent in an operations or project management role • A track record of success in managing the delivery of consumer-facing, quality projects in fast-paced environments • Exceptional communication, presentation, and organizational skills • A candidate that excels in planning, scheduling, project communication, issue resolution, change management, and risk management • Understanding of project management tools, softwares and process and how to implement them • Be a motivated self-starter who is also a team player with great cross-group collaboration skills • Ability to manage timelines, deadlines and prioritize accordingly with exceptional time management skills • Detail-oriented, yet able to look at a wide array of choices and identify what truly matters • A strong understanding of the media landscape and major trends in the industry • Passion for health and wellness and an interest helping others live stronger, healthier lives Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. • Starting Salary: $61,100.00 - $70,000.00 • Note actual salary is based on geographic location, qualifications and experience • Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Pharmacy Benefits • Income Protection Plans • Pet Services Plans • Mental Health Support • Wellness Coaching • HSA- Health Savings Account • Commuter Benefits • Gym & Fitness Center Discount Program Who We Are Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

Lead and design UX research studies across the product lifecycle, synthesize data into insights, and influence product and service design. | 5-8 years of UX research experience, mastery of research methods, ability to influence stakeholders, and understanding of health/behavior change contexts. | AT A GLANCE We are seeking a Senior UX Researcher to support a Clinical (Coach or Care) weight-loss program by uncovering deep user insights, guiding design of digital and service touchpoints, and helping the organization deliver safe, effective, and engaging experiences for members/patients. Where You'll Be To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our Minneapolis office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Address: 11000 Optum Cir Eden Prairie, MN 55344 What You'll Do • Lead and design UX research studies across the product/service lifecycle: from discovery of unmet needs, through prototype concept testing, to post-launch optimization (e.g., interviews, ethnography, diary studies, usability testing, surveys, A/B tests). • Partner with designers, product managers, behavioral-science and clinical teams to frame the right research questions (especially around behavior change, adherence, health outcomes). • Synthesize qualitative and quantitative data into actionable insights: personas, journey maps, empathy maps, opportunity frameworks, design principles. • Work with analytics/data teams to integrate quantitative insights (e.g., retention/drop-off, feature adoption) with qualitative findings to tell a coherent story. • Present research findings to cross-functional stakeholders and senior leadership-translate insights into recommendations that influence roadmap, design, and business strategy. • Help establish or improve research frameworks, repositories, tools, and best practices (especially in a regulated health/weight-loss context). • Ensure design and research work is sensitive to health-behavior change levers, clinical protocols, regulatory/privacy constraints (HIPAA, accessibility, Trauma Informed Research, data privacy). • Continuously advocate for the member or patient throughout the organization - ensuring that designs and services support real needs, especially for a diverse audience (weight-loss, behavioral change, possibly medically-supervised). What We're Looking For • 5-8 years of UX research experience in digital product environments • Demonstrated mastery of a wide variety of research methods (qualitative + quantitative): e.g., interviews, focus groups, diary/ethnographic studies, usability testing, surveys, A/B or controlled experiments. • Ability to translate research into actionable, strategic recommendations and influence non-research stakeholders (product, design, clinical, marketing). • Strong storytelling and presentation skills-able to craft compelling narratives from research and communicate to senior leadership. • Experience working in cross-functional teams (product, design, eng, behavioral science, analytics) and in agile or lean product development environments. • Understanding of health-/behavior-change contexts (weight loss, diet/ nutrition programs, lifestyle change), user motivations around health/weight, clinical/medical settings is a strong plus. • Familiarity with accessibility standards and principles, and sensitivity to inclusive design (i.e., diverse body types, age groups, accessibility needs). • Portfolio of research work showing end-to-end involvement (from question framing study execution insights impact) Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. • Starting Salary: $97,200 - $110,000 • Note actual salary is based on geographic location, qualifications and experience • Access to a Free Udemy for Business subscription-thousands of hours of learning content on hundreds of different subjects at your fingertips • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Pharmacy Benefits • Income Protection Plans • Pet Services Plans • Mental Health Support • Wellness Coaching • HSA- Health Savings Account • Commuter Benefits • Gym & Fitness Center Discount Program Who We Are: Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world. RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-hybrid #LI-JH1

Design and implement workforce planning and capacity forecasting models, lead a team, collaborate cross-functionally to optimize member access and service delivery. | 2-3 years in quantitative research or healthcare workforce planning, experience with forecasting models, people management skills, and a background in a quantitative field. | AT A GLANCE We are seeking a strategic and collaborative Associate Director of Workforce Planning to support multiple lines of business delivering healthcare services nationwide. In this role, you will work cross-functionally with operational, financial, clinical, engineering, and product leaders to ensure best-in-class member access to care across all markets and services. Reporting to the Senior Director of Product Operations, you will design and implement scalable access and capacity planning frameworks that enable our teams to navigate rapid growth and evolving business needs. Your responsibilities will include building infrastructure and leading initiatives around member access, capacity planning, strategic forecasting, and workforce optimization. You will oversee a team of 4 direct reports. Where You'll Be To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office or Minneapolis, MN office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. What You'll Do • Design and maintain models and tools to forecast demand, optimize workforce allocation, and improve member access. • Develop and execute comprehensive access and capacity planning strategies aligned with organizational goals for nationwide clinical and coaching services. • Communicate insights and recommendations to senior leadership to drive informed decision-making about their workforce, capacity, deployment and schedule design. • Develop tools to track initiatives, dependencies and mitigation plans to increase capacity, demand and decrease cost of care. • Collaborate cross-departmentally to integrate operational, financial, clinical, and technical insights into capacity forecasts. • Lead ongoing efforts to identify capacity constraints and implement solutions that enhance service delivery. • Partner with product and engineering teams to leverage data and technology for scalable capacity management. • Support product innovation to automate capacity and demand planning and forecasting models and integrate and automate demand/capacity processes into core systems. • Identify capacity-related issues proactively and work with cross-functional teams to define and implement solutions. • Support a team of 4 direct reports. What We're Looking For Minimum Qualifications: • 2-3 years of experience in quantitative research or analysis, preferably within healthcare industry • 2 years of direct experience in workforce planning, capacity management, or related fields • 2 years of direct experience building forecasting and/or planning models in software applications like excel or more advanced • Background in mathematics, data science, computer science, economics, operations research or related field • Experience translating key performance indicators and recommendations to senior leaders • Strong commitment to exceptional consumer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment • People management skills, leading by example Preferred Qualifications: • Analysis experience in Healthcare Operations, preferably in Patient Access • Capacity Planning experience with B2B and BTC businesses • Basic/Working knowledge of Six Sigma/Lean techniques • Ability to develop new ideas and creative solutions • Experience using emerging technologies, including AI • Program or project management experience Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. • Starting Salary: $96,000 - $120,000 • Note actual salary is based on, qualifications and experience • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Pharmacy Benefits • Income Protection Plans • Pet Services Plans • Mental Health Support • Wellness Coaching • HSA- Health Savings Account • Commuter Benefits • Gym & Fitness Center Discount Program Who We Are: Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world. RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-HYBRID

Create and map clinical datasets, collaborate with clinical experts and business teams to drive analytics projects that support business value and user engagement. | Clinical background with direct patient care experience, familiarity with medical coding systems, SQL query skills, strong interpersonal and communication skills, and ability to learn technical skills. | AT A GLANCE RVO Health is looking for a talented, results-oriented, and innovative Staff Clinical Data Analyst to join our team. In this role, you will be responsible for mapping clinical reference data that powers provider and facility information. You will also work closely with business partners and engineering teams to identify and prioritize analytics projects that drive business value. What You'll Do • Create clinically appropriate datasets to support Healthgrades and RVO Health products • Create mapping datasets to interpret external medical data • Advise sales and marketing teams on the best use of provider clinical data to support potential business opportunities • Work directly with physicians and other clinical experts to create datasets that identify iatrogenic complications, especially as differentiated from expected events • Work with business teams, data engineers and data architects to define and design data products that drive user engagement and revenue opportunities • Collaborate cross-functionally to ensure the team's priorities align with business objectives • Build relationships with business stakeholders to drive value and adoption of data products • Assist in finding appropriate providers for needed care, using advanced methodology and clinical expertise What We're Looking For • Clinical background providing direct patient care • Familiarity with one or more medical coding systems (ICD-10, CPT, HCPCS, DRG, etc.) • Experience in building SQL queries across relational databases • Strong interpersonal skills, with a track record of working well with business stakeholders • Ability to learn technical skills • Insatiable curiosity and tenacity to keep digging • Excellent written and verbal communication skills, particularly when there is ambiguity involved Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. • Starting Salary: $75,000 - $95,000 • Note actual salary is based on geographic location, qualifications and experience • Access to a Free Udemy for Business subscription-thousands of hours of learning content on hundreds of different subjects at your fingertips • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Pharmacy Benefits • Income Protection Plans • Pet Services Plans • Mental Health Support • Wellness Coaching • HSA- Health Savings Account • Commuter Benefits • Gym & Fitness Center Discount Program Who We Are: Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world. RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-Remote