Rula

Lead technical roadmap and engineering standards as a senior technical contributor and strategic partner. | 10+ years full-stack development experience with proven technical leadership and cross-functional influence. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role The Provider group is embarking on a critical phase of growth and technical modernization. To guide this evolution, we are hiring a Sr. Staff Software Engineer to serve as the overarching Technical Individual Contributor Leader for the entire Provider organization. This role requires a unique combination of deep technical expertise, architectural foresight, and cross-functional leadership. Operating as a strategic partner to the Senior Director, the incumbent will be responsible for setting the technical roadmap, establishing engineering standards, and driving high-impact initiatives that span all teams within the Provider domain. Required Qualifications 10+ years of related professional experience. Specifically, full-stack experience building modern database-backed (SQL/NoSQL) web applications and experience with microservice development Proven Technical Leadership: Extensive experience operating as a principal or lead architect for a major product domain or engineering group. With the knowledge and hands-on experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance Distributed Systems Expertise: Deep knowledge of building high-throughput, low-latency distributed systems, microservices architecture, and cloud infrastructure. Experience working on highly complex projects with a focus on achieving sustainable results Influence Without Authority: Exceptional communication and interpersonal skills, with a demonstrated ability to influence engineering direction and product strategy across multiple stakeholders. Working with cross-functional teams to bridge the gap between technical and non-technical groups Experience mentoring others, reviewing architectures, and establishing design patterns. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Domain Knowledge: Background in provider ecosystems, healthcare data standards (e.g., FHIR, HL7), or complex B2B integration networks is highly desirable but not mandatory. Start-up experience Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform Previous experience in products with high reliability/accuracy requirements (finance, mission-critical systems, etc.) Experience with “on-call”, ability to deep dive complex issues and drive them to resolution independently Experience with NodeJs, Typescript, Kafka We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Supporting your mental and physical health Quarterly department stipend: Fun team-building activities or in-person gatherings Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Build and maintain secure, scalable data systems and pipelines enabling AI applications to access trusted internal data and partner with teams to define infrastructure and governance standards. | 4+ years in data or software engineering with strong Python and SQL skills, proven production pipeline ownership, and data security implementation experience. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role This role will enable analytics teams at Rula to leverage AI against internal data in a secure and compliant manner. As an individual contributor, you will partner with analytics, marketing, and product teams to understand their data needs and build the systems that allow AI applications to access trusted data at scale. You will help define the standards, infrastructure, and governance that power AI-driven experiences across the company, ensuring data remains reliable, secure, and easy to use. This role will have a direct impact on how Rula uses AI to improve decision-making and operational efficiency. Required Qualifications 4+ years of experience in data engineering, software engineering, or a related field, including ownership of production data pipelines and systems. Strong proficiency in Python and SQL. Experience designing and maintaining scalable data pipelines, data models, and data platforms. Experience translating business requirements into technical designs and delivering solutions in partnership with technical and non-technical stakeholders. Experience independently driving projects from design through production deployment and operational support. Experience implementing data security, governance, or access control practices for sensitive data. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience with large language models (LLMs), semantic layers, model context protocols (MCPs), or related technologies. Experience with cloud-based data platforms such as Snowflake, AWS, Spark, Kafka, Iceberg, or similar technologies. Experience using infrastructure-as-code tools such as Terraform. Experience working under HIPAA or other regulated environments. Experience designing data architectures that enable large language models (LLMs) to securely access and reason over enterprise data. Experience in influencing technical direction, establishing engineering standards, and mentoring other engineers. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Supporting your mental and physical health Quarterly department stipend: Fun team-building activities or in-person gatherings Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Design and build scalable backend systems and third-party integrations for healthcare solutions. | Bachelor's degree and over 5 years of engineering experience with expertise in application architecture and scalable systems. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We are looking for an experienced Senior Software Engineer to join Rula’s Provider Services team, where we provide the tools necessary to bring health providers and patients together. In this role, you will design and build scalable, reliable backend systems critical to the day-to-day operations at Rula, third party integrations and telehealth functions. As a key contributor, you’ll identify and solve complex technical challenges, collaborate across teams, and drive innovation that supports our mission to deliver impactful and cohesive solutions. Required Qualifications Bachelor’s degree in Computer Science, related field, or comparable work experience. 5+ years of professional engineering experience. Excellent communication skills and the ability to build positive relationships with peers, partners, and stakeholders. Experience designing and building highly scalable, reliable, available, and performant systems. Experience driving all phases of the development lifecycle: planning, execution, measuring success, and post-launch maintenance. Expert understanding of application architecture, API design patterns, data modeling, security, performance, and scaling. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience at growth-stage companies, migrating legacy systems to microservices, and leading cross-functional initiatives. Demonstrable experience building sources of truth systems, leveraging events and workflows, that integrate with 3rd parties. Experience with AWS or equivalent platforms. Experience with NodeJs, Typescript, Kafka. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Supporting your mental and physical health Quarterly department stipend: Fun team-building activities or in-person gatherings Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Lead Trust & Safety engineering team to build scalable systems ensuring platform security and compliance. | 8+ years experience, Trust & Safety systems experience, team formation, fullstack and microservices expertise, mentoring skills. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role At Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. We’re seeking a Staff Software Engineer to step in as the foundational leader of our nascent Trust & Safety Engineering team within the Provider organization. In this high-impact role, you will serve as the chief architect of our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies across both internal and external-facing users and workflows. You will lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to investigate and mitigate threats like fraud, billing anomalies, and credential abuse. If you are excited to establish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that directly protect a vital mental health ecosystem, this is your next playground. Required Qualifications • 8+ years of experience • 1+ years working on Trust & Safety systems anywhere • 1+ years experience helping to form a new team from scratch • Experience working on cross-functional teams to bridge the gap between technical and non-technical groups • Fullstack experience building modern database-backed (sql/no-sql) web applications • Experience with microservice development • Experience mentoring others, reviewing architectures, and establishing design patterns. • Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance • Experience working on highly complex projects with a focus on achieving sustainable results Preferred Qualifications • Start-up experience • Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform • Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.) • Experience with “on-call”, ability to deep dive complex issues and drive them to resolution independently • Experience with NodeJs, Typescript, Kafka We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Lead system design and mentor engineers to improve patient matching systems. | 8+ years building scalable systems with expertise in API design, system architecture, AI-assisted development, and strong leadership. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We are looking for a Staff Software Engineer to join Rula’s Patient Matching team. This team is focused on driving meaningful impact across the patient funnel. Our goal isn’t to help patients find any provider, but to help them find the right provider: someone they trust, feel comfortable with, and want to continue care with. In practice, that means building and evolving the systems behind provider search, ranking, availability, eligibility, and booking experiences. As a Staff Engineer, you’ll play a central role in shaping this direction by bringing order to ambiguity, designing durable systems, and delivering software that directly impacts how patients experience care. You’ll partner with your Engineering Manager, working closely with product managers, designers, clinicians, and other engineers to align technical decisions with patient and business outcomes. Beyond your own contributions, you’ll amplify the effectiveness of the team by mentoring engineers, unblocking peers, and raising the technical bar across Rula. We’re looking for product-minded engineers who see problems, move quickly, and help the team build the right solution quickly. We expect engineers on this team to leverage AI-assisted development tools, including Claude Code, as a natural part of their workflow, not as a novelty. You’re fluent with these tools and are keeping up with the developing landscape, forming opinions on where they add value and how to get the best out of them to improve velocity and decrease time-to-value. Required Qualifications 8+ years of experience building and maintaining scalable, production-ready systems with measurable business impact. Strong expertise in API design, data modeling, and building systems that are reliable, maintainable, and performant. Advanced System Architecture Experience: Proven experience designing and evolving architectures with the ability to weigh tradeoffs and choose a suitable approach for the problem at hand. Technical Leadership: Proven ability to lead complex technical projects across teams, shaping scope, estimates, and execution while aligning technical decisions with business goals. Communication & Alignment: Excellent collaboration and communication skills with the ability to build consensus, surface risks early, and bring clarity to ambiguous problem spaces. Team Multiplier: Experience mentoring engineering teams, reviewing architectures, and raising the technical bar across organizations. AI-Assisted Development: Fluent with AI-assisted development tools (e.g., Claude Code) and able to articulate both where they accelerate delivery and where they introduce risk or require human judgment. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Degree in Computer Science or equivalent practical experience. Data-Intensive Systems: Experience with data-heavy ecosystems, including designing data pipelines, integrating data sources, or building systems that capture and analyze metrics. Modern Tooling: Familiarity with modern infrastructure and tooling. Production Reliability: Comfortable participating in on-call rotations, troubleshooting complex production issues, and advocating for reliability improvements. Startup Agility: Prior experience in early-stage and/or high-growth startup environments and comfortable navigating ambiguity while influencing evolving roadmaps We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fun team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Design and develop scalable patient matching systems impacting provider search and booking experiences. | 5+ years software development with expertise in TypeScript, React, Node.js, distributed systems, and mentoring. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We are looking for a Senior Software Engineer to join Rula’s Patient Matching team. This team is focused on driving meaningful impact across the patient funnel. Our goal isn’t to help patients find any provider, but to help them find the right provider: someone they trust, feel comfortable with, and want to continue care with. In practice, that means building and evolving the systems behind provider search, ranking, availability, eligibility, and booking experiences. As a Senior Engineer, you’ll play a central role in shaping this direction by bringing order to ambiguity, designing durable systems, and delivering software that directly impacts how patients experience care. We’re looking for product-minded engineers who see problems, move quickly, and help the team build the right solution quickly. Required Qualifications • 5+ years of professional software development experience, with a proven track record of building and scaling web applications in a production environment. • Deep expertise in modern full-stack technologies—ideally TypeScript, React, and Node.js—along with a strong grasp of functional and object-oriented programming. • Proficiency in leveraging AI-assisted development tools (e.g., Claude Code, Cursor, or GitHub Copilot) to accelerate delivery velocity, automate boilerplate, and enhance code quality. • Demonstrated ability to design and implement complex, distributed systems that are scalable, maintainable, and secure. • Proven experience leading high-priority technical projects from conception to delivery, including the ability to navigate trade-offs and align stakeholders. • A passion for fostering a high-performing engineering culture through code reviews, technical documentation, and mentoring junior engineers Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Hands-on experience developing or integrating LLM-based features or agentic workflows into production applications. • Advanced knowledge of database design and performance tuning for both relational (PostgreSQL) and non-relational data stores. • Previous experience thriving in a fast-paced, high-growth startup environment where you’ve helped scale an engineering organization. • Experience transitioning from monolithic architectures to microservices or event-driven systems. We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Lead quality initiatives and improve provider network performance through data-driven operational programs. | 5+ years in healthcare, operations, or analytics with advanced Excel and SQL skills and proven cross-functional project leadership. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We’re hiring a Clinical Operations Manager to drive and elevate provider quality initiatives at Rula through data-driven decision making and high-impact operational programs. This role is for someone who thrives in ambiguity, loves digging into data, and turns insights into action. You’ll lead scalable quality initiatives across our provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics. You’ll partner cross-functionally to align on priorities, execute with rigor, and measure what matters. This role requires strong analytical horsepower, structured problem-solving, and the ability to translate complex data into clear actions. You’ll own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs, with a strong bias toward action and measurable outcomes. Required Qualifications 5+ years of experience in healthcare, health tech, operations, consulting, banking, or similarly analytical environments Advanced proficiency in Excel or Google Sheets (modeling, analysis, large datasets) Intermediate to advanced SQL skills Proven track record of leading complex, cross-functional, high-visibility projects Highly organized, detail-oriented, and execution-focused Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. 1+ years of experience in a high-growth startup environment Experience in healthcare or provider operations Experience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvements Familiarity with tools like Salesforce, Looker, or Hex Experience managing external vendors or partners We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

The Healthcare Partnerships Associate will be responsible for the full sales cycle, including prospecting, outreach, consulting, and closing providers within the SMB market. This role is crucial in expanding the company's footprint and ensuring success in making mental healthcare accessible to everyone. | Candidates must have 2+ years of experience in outbound sales or business development within the healthcare industry, with a proven track record of top performance. Additionally, they should have experience self-sourcing deals and managing customer relationships using CRM tools. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We are seeking a Healthcare Partnerships Associate who thrives in ambiguity and draws energy from building relationships and helping healthcare providers improve the outcomes of their patients. This person will be responsible for the full sales cycle including prospecting, outreaching, consulting, and closing providers within the SMB market. You will align the goals of Primary Care Providers with outcomes that drive business growth for Rula. You will be a high velocity sales professional getting commitments and subsequent referrals from multiple providers each week. Your role will be crucial in expanding our footprint, ensuring we succeed in our mission to make mental healthcare work for everyone. This role is currently 80% remote, with monthly travel required for team co-working. 100% of customer meetings are currently done remotely, but there is potential for a mix of in-person sales in the future. Candidates must be based in the Georgia market. 1 in 5 people are suffering from a mental health issue, and fewer than 50% of people are getting help. We need professionals with a track record of overachievement in outbound healthcare sales or business development that are committed to solving this problem with us and hungry to face the hardships of a 0 to 1 environment. You will join a fast-growing team that has already grown 10x this past year, at the ground level. You’ll be given the opportunity to make an impact on issues that matter in the world while improving your entrepreneurial skills. Required Qualifications 2+ years carrying a quota in outbound sales, account management, or business development serving the healthcare industry, with a track record of top 25% performance 1+ years self-sourcing at least 50% of deals through outbound channels, including cold calling Experience exceeding annual quotas >75% of career Excellent written and verbal communication skills Experience managing customer relationships and deals in a CRM tool Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Proficiency applying curiosity and experimentation to solve ambiguous problems Experience selling to a variety of personas in healthcare or health systems, from individual contributor users to executive decision makers Ability to build and scale repeatable processes for driving growth Experience selling at a startup and taking a business from 0 to 1 Been promoted internally in previous sales role(s) While we are a fully remote company, we are only considering candidates who reside in Georgia We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

The Healthcare Partnerships Associate will be responsible for the full sales cycle, including prospecting, outreach, consulting, and closing providers within the SMB market. This role is crucial in expanding the company's footprint and ensuring the success of its mission to improve mental healthcare outcomes. | Candidates must have 2+ years of experience in outbound sales or business development within the healthcare industry, with a proven track record of top performance. Experience in self-sourcing deals and managing customer relationships using a CRM tool is also required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We are seeking a Healthcare Partnerships Associate who thrives in ambiguity and draws energy from building relationships and helping healthcare providers improve the outcomes of their patients. This person will be responsible for the full sales cycle including prospecting, outreaching, consulting, and closing providers within the SMB market. You will align the goals of Primary Care Providers with outcomes that drive business growth for Rula. You will be a high velocity sales professional getting commitments and subsequent referrals from multiple providers each week. Your role will be crucial in expanding our footprint, ensuring we succeed in our mission to make mental healthcare work for everyone. This role is currently 80% remote, with monthly travel required for team co-working. 100% of customer meetings are currently done remotely, but there is potential for a mix of in-person sales in the future. Candidates must be based in the Colorado market. 1 in 5 people are suffering from a mental health issue, and fewer than 50% of people are getting help. We need professionals with a track record of overachievement in outbound healthcare sales or business development that are committed to solving this problem with us and hungry to face the hardships of a 0 to 1 environment. You will join a fast-growing team that has already grown 10x this past year, at the ground level. You’ll be given the opportunity to make an impact on issues that matter in the world while improving your entrepreneurial skills. Required Qualifications 2+ years carrying a quota in outbound sales, account management, or business development serving the healthcare industry, with a track record of top 25% performance 1+ years self-sourcing at least 50% of deals through outbound channels, including cold calling Experience exceeding annual quotas >75% of career Excellent written and verbal communication skills Experience managing customer relationships and deals in a CRM tool Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Proficiency applying curiosity and experimentation to solve ambiguous problems Experience selling to a variety of personas in healthcare or health systems, from individual contributor users to executive decision makers Ability to build and scale repeatable processes for driving growth Experience selling at a startup and taking a business from 0 to 1 Been promoted internally in previous sales role(s) While we are a fully remote company, we are only considering candidates who reside in Colorado We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Provide technical leadership in building the backend for AI-enabled mental health projects. Guide complex technical initiatives that enhance mobile and patient-facing experiences. | 8-10 years of backend software engineering experience is required, including experience with production systems and API design. Familiarity with large language models and distributed systems fundamentals is also essential. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re hiring a Staff Engineer to provide technical leadership as we build the backend for Rula’s next generation of projects. You’ll set direction for how we design and scale services in TypeScript and Node.js, guiding complex technical initiatives that power mobile and patient-facing experiences. A key focus of this role is enabling AI-powered features that deliver more personalized, effective care at scale. You’ll partner with leaders across engineering and product, mentor senior engineers, and create frameworks that multiply the impact of the org. This is a unique opportunity to shape how technology and AI come together to transform access to mental health care. Required Qualifications 8-10 years of backend software engineering experience, including designing, building, and operating production systems at scale Experience with at least one backend language commonly used for mobile backends (e.g., Python, Node.js, Ruby). Proven experience designing and implementing APIs (REST and/or GraphQL) to support complex mobile applications Hands-on experience integrating and deploying large language models (via OpenAI, Anthropic, Amazon Bedrock, or custom-hosted models) Strong knowledge of distributed systems fundamentals (scalability, caching, performance optimization, reliability, observability) Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Degree in Computer Science or equivalent practical experience. Familiarity with data-intensive systems or workflows (pipelines, integrations, metrics capture). Experience with modern infrastructure and tooling (CI/CD, cloud platforms, observability). Comfortable participating in on-call rotations, troubleshooting production issues, and contributing to team reliability practices. Prior experience in a high-growth or evolving environment, with ability to adapt to shifting priorities. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

The Senior Software Engineer will design and deliver scalable backend systems for AI-driven mental health care products. This role involves collaboration with product managers, designers, and mobile engineers to enhance patient experiences. | Candidates should have 6-8+ years of backend software engineering experience and strong proficiency in backend languages like TypeScript and Node.js. Experience with API design and integrating large language models is also required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re seeking a Senior Software Engineer to take a leading role in shaping the backend for Rula’s next generation of products. You’ll design and deliver scalable systems in TypeScript and Node.js that power new mobile and patient-facing experiences, including AI-driven capabilities that help match patients with the right care and improve outcomes. As a senior member of the team, you’ll collaborate closely with product managers, designers, and mobile engineers, mentor junior teammates, and influence how we scale our technology. This is a chance to combine technical leadership with mission-driven work, helping make mental health care more accessible and effective. Required Qualifications 6-8+ years of backend software engineering experience, including designing, building, and operating production systems at scale Strong proficiency in at least one backend language commonly used for mobile backends (e.g., Python, Node.js, Ruby) Experience designing and implementing APIs (REST and/or GraphQL) to support mobile applications Hands-on experience integrating with large language models (via OpenAI, Anthropic, Amazon Bedrock, or custom-hosted models) Strong knowledge of distributed systems fundamentals (scalability, caching, performance optimization, reliability, observability) Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Degree in Computer Science or equivalent practical experience. Familiarity with data-intensive systems or workflows (pipelines, integrations, metrics capture). Experience with modern infrastructure and tooling (CI/CD, cloud platforms, observability). Comfortable participating in on-call rotations, troubleshooting production issues, and contributing to team reliability practices. Prior experience in a high-growth or evolving environment, with the ability to adapt to shifting priorities. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Lead the BI function, develop self-service data tools, drive data strategy, collaborate on analytics roadmap, and ensure data security and regulatory compliance. | 5+ years in business/data analytics, bachelor's in quantitative field, hands-on with modern data stacks and visualization tools, BI leadership, advanced SQL, and project management experience. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role As a Sr. Analytics Manager, you will own the data strategy and Business Intelligence function within our analytics team, serving as a trusted partner to stakeholders across multiple departments. You’ll be responsible for developing and maintaining high-quality self-service tools that empower teams to make smarter, data-driven decisions. You will also enable our analytics team to drive the development of never-before seen insights. From building dashboards to training and supporting power users, you’ll ensure data is accessible, reliable, and actionable across the organization. In this role, you’ll also shape and execute our broader data strategy, proactively identifying gaps and opportunities to improve performance and quality. You’ll collaborate closely with Analytics and Data Engineering on the roadmap, drive automation to eliminate manual tasks, and safeguard sensitive information with HIPAA-compliant security standards. You’ll play a key role in guiding the evolution of our reporting infrastructure through transitions, ensuring accuracy, consistency, and adoption while minimizing disruption. Required Qualifications 5+ years of experience in business and data analytics Bachelor’s degree or higher in Math, Economics, Computer Science, Statistics, or another quantitative field Hands-on experience with modern data stacks for data pipelines (e.g., dbt) and data visualization tools (e.g., Looker, Tableau, Hex) Proven experience leading a Business Intelligence function Strong understanding of product and business analytics metrics (e.g., retention, conversion, engagement, churn) and ability to translate them into actionable insights Advanced proficiency in SQL Demonstrated project management experience Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience in an analytics role within a start-up or marketplace environment Proven ability to connect analytics insights to business strategy and influence product decisions that drive revenue and growth Hands-on experience working with event-based data People management and team leadership experience Familiarity with ensuring regulatory compliance in reporting tools and data systems We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Analyze data to generate insights influencing finance and operations, build tools to improve workflows, and collaborate cross-functionally to support patient care. | 5+ years in analytics with end-to-end ownership, expert SQL and spreadsheet skills, experience with BI tools, and preferred programming and automation capabilities. | Description: • Turn data into insights that shape how we grow - from helping us understand provider enrollment trends to uncovering opportunities in billing and collections • Sit at the center of Finance and Operations, working closely with leaders across the company to answer important questions and build tools that make everyone’s work easier • Build clarity out of complexity and have work directly influence how thousands of patients get connected to care • Answer important questions and build tools to make everyone’s work easier Requirements: • 5+ years in a dedicated analytics role w/ end to end ownership of analytic outputs & insights • Expert level in Google Sheets or Excel with advanced skills in data cleaning, merging, analysis, and modeling across multiple sources (e.g., Salesforce, Airtable, Redshift, EHR) • Expert level SQL including interacting with data warehouses (Fivetran / Redshift / BigQuery) • Experience creating data visualization and modeling with heightened analytical rigor • Experience with at least one BI tool (Looker / Tableau / PowerBI) • Preferred: Experience with programming languages (Python, R) for data analysis and automation • Preferred: Experience building scalable processes and leveraging enterprise systems (e.g., Salesforce) to improve efficiency • Preferred: Advanced data visualization and data storytelling • Preferred: Experience collaborating in an IDE with SQL & Python workflows • Preferred: Demonstrated ability to design and implement automation to reduce manual reporting or operational effort • Preferred: Familiarity with financial or payments datasets (e.g., billing, collections, accounts receivable) Benefits: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP) • New hire home office stipend • Quarterly department stipend • Wellness events and lunch & learns • Community and employee resource groups

Build Rula’s first mobile apps from the ground up using React Native. Define the technical foundation for both iOS and Android and guide the mobile strategy. | 8+ years of software engineering experience with 4+ years in mobile development and 3+ years with React Native. Familiarity with native modules for iOS and Android is required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We are hiring a Staff Mobile Engineer to build Rula’s first mobile apps from the ground up. You’ll have the opportunity to define the technical foundation for both iOS and Android using React Native, establish best practices, and guide our approach to mobile. You’ll work closely with design and product partners to launch our first patient-facing mobile experiences, making mental health care more accessible. This is a unique opportunity to shape Rula’s mobile strategy and have an immediate impact on how patients and providers interact with our platform. Required Qualifications 8+ years software engineering experience, including 4+ years professional mobile development. 3+ years of experience with React Native Familiarity with iOS (Swift/Objective-C) and Android (Kotlin/Java) native modules Proven track record in shipping production of mobile apps end-to-end Experience setting up CI/CD for mobile Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience as a founding or early engineer at a high-growth startup Experience mentoring engineers and scaling a mobile org Experience working on 0→1 mobile products. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

As a Staff SRE & DevOps Engineer, you will ensure our systems are robust, efficient, and scalable while collaborating with application engineering teams. You will enhance observability across platforms and lead the adoption of SRE best practices. | Candidates should have 8+ years of experience in Site Reliability Engineering and/or DevOps, with strong collaboration skills across teams. A deep understanding of SRE fundamentals and experience with Kubernetes and AWS is essential. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role As a Staff SRE & DevOps Engineer at Rula, you will be at the heart of our engineering operations, ensuring our systems are robust, efficient, and scalable. In this role, you'll collaborate closely with application engineering teams to enhance observability across our platforms and spearhead the adoption of SRE best practices. Ideal candidates will thrive on the opportunity to influence both technology and culture, making a lasting impact by embedding reliability and efficiency into the DNA of our engineering practices and practices. Required Qualifications 8+ years of experience with Site Reliability Engineering and/or DevOps, with a proven ability to work independently on projects and tasks. Experience collaborating across engineering and product teams, to drive change. Strong Site Reliability / DevOps Experience – knowledge of how to work with and properly apply SRE fundamentals in a mission-critical environment. Experience with on-call rotations in mission-critical environments to ensure Service Level Objectives are met for internal and external customers. 5+ years of Kubernetes experience. 5+ years of AWS experience. Experience with all aspects of Site Reliability, including monitoring, alerting, metrics, logging, and application performance monitoring, which make up the core job responsibilities. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Well-seasoned and proficient knowledge of handling complex incidents properly according to best practices. Collaborative working style and thrives in a remote environment. High personal awareness, growth mindset; “know what they don’t know” during incidents, and while participating in complex problems. 1+ year of Harness Experience. Previous experience in mission-critical systems and enterprises. SRE requires a commitment to excellence, with a deep ingrained culture of performing at a high level in stressful situations. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Oversee and manage a large patient appointments and matching support team, improve patient scheduling and matching processes, and collaborate across teams to enhance patient experience. | 3+ years leadership managing support teams, 5+ years support experience, project management, process mapping, data-driven decision making, and experience with CRM and support tools. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re looking for a thoughtful and driven leader to oversee our Appointments & Matching patient team - The group that helps people find a therapist and manage their appointments throughout their care journey. This role manages a large and growing team of support agents and a Tier 3 specialist, focusing on helping new patients get scheduled quickly and easily. You’ll work closely with teams across Rula to improve how we support patients, from streamlining how we match patients with the right therapist to managing first visit scheduling issues. If you're energized by building strong systems, helping teams thrive, and improving the experience for those seeking mental health care, this role will give you the chance to make a meaningful impact. Required Qualifications • 3+ years of leadership (managing support teams) with 5+ years of experience in Support • Experience collecting, analyzing, and using survey data to understand and improve CSAT/DSAT • Experience Project Managing large cross-functional initiatives end to end • Experience with process mapping, performance metrics, and process optimization • Experience collaborating successfully with cross-functional partners • Experience building processes and developing workflows independently Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience using data to inform decisions • Specific experience using Zendesk • Google sheets, SQL, or BI tools (Looker, Tableau, etc.) experience (intermediate) • Start-up experience • Experience working with patient populations or in Health Care and with a strong understanding of patient needs • Interest or experience working in Mental Health • Experience with multi-channel support teams (phone, email, chat) • Strong knowledge of CRM systems and tools that enable support teams to be successful We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued. Compensation Range: $136.2K - $152.2K

Lead and manage the Appointments & Matching patient support team to improve patient scheduling and experience through process improvements and cross-team collaboration. | 3+ years managing support teams, 5+ years support experience, data-driven CSAT improvement, project management, process optimization, and cross-functional collaboration. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re looking for a thoughtful and driven leader to oversee our Appointments & Matching patient team - The group that helps people find a therapist and manage their appointments throughout their care journey. This role manages a large and growing team of support agents and a Tier 3 specialist, focusing on helping new patients get scheduled quickly and easily. You’ll work closely with teams across Rula to improve how we support patients, from streamlining how we match patients with the right therapist to managing first visit scheduling issues. If you're energized by building strong systems, helping teams thrive, and improving the experience for those seeking mental health care, this role will give you the chance to make a meaningful impact. Required Qualifications 3+ years of leadership (managing support teams) with 5+ years of experience in Support Experience collecting, analyzing, and using survey data to understand and improve CSAT/DSAT Experience Project Managing large cross-functional initiatives end to end Experience with process mapping, performance metrics, and process optimization Experience collaborating successfully with cross-functional partners Experience building processes and developing workflows independently Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience using data to inform decisions Specific experience using Zendesk Google sheets, SQL, or BI tools (Looker, Tableau, etc.) experience (intermediate) Start-up experience Experience working with patient populations or in Health Care and with a strong understanding of patient needs Interest or experience working in Mental Health Experience with multi-channel support teams (phone, email, chat) Strong knowledge of CRM systems and tools that enable support teams to be successful We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Lead mixed-methods UX research to uncover patient and provider interactions with AI-enabled mental health care, delivering actionable insights to guide product and design teams. | 5+ years UX research experience, expertise in generative and evaluative methods, experience with AI/ML-powered experiences, strong communication and executive influence skills. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re looking for a User Experience Researcher to lead mixed-methods research that uncovers how patients and providers interact with care before, between, and after sessions. You’ll blend qualitative and quantitative methods to deliver actionable insights, translating research into a strategy that guides product, design, engineering, and data science teams. In this role, you’ll: • Explore how AI can meaningfully enhance access, engagement, and outcomes across the patient journey. • Design and execute end-to-end generative and evaluative research that informs roadmap and design decisions. • Drive cross-functional research programs tied to Rula’s company-level AI experience strategy. • Become a trusted advisor to leadership and product teams on the most complex patient experience questions. Required Qualifications • 5+ years of UX research experience in product organizations. • Expertise in generative and evaluative methods, across both qualitative and quantitative research. • Experience researching AI/ML-powered experiences (e.g., trust, explainability, human-AI collaboration). • Strong communicator who can synthesize insights into clear, strategic recommendations. • Proven ability to influence executives and cross-functional partners. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience in high-growth consumer tech or healthcare/wellness. • Familiarity with large-scale experimentation and lean innovation teams. • Thought leadership in AI/UX research (e.g., talks, publications). • Hands-on experience with speech, multimodal, or conversational interfaces. We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Lead and execute multi-channel marketing campaigns to grow the provider network, optimize performance, and collaborate cross-functionally to align messaging and strategy. | 7+ years in performance or growth marketing with expertise in digital acquisition, analytics, experimentation, and cross-team collaboration in fast-paced environments. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re looking for a strategic and execution-oriented Senior Performance Marketing Manager to join our Marketing team and lead critical efforts to grow our provider network in high-priority states. This role will be central to driving awareness, acquisition, and activation of mental health providers, ensuring we meet patient demand, maintain high-quality care, and support efficient growth. You’ll own Rula’s provider positioning strategy to differentiate our brand and establish thought leadership, while building and scaling full-funnel campaigns across digital and offline channels. This includes testing and expanding into new marketing channels—such as paid social, influencer, direct mail, referral, and community marketing—to cost-effectively reach and activate providers. You'll also tailor strategies to state-specific market dynamics and continuously optimize performance across the funnel to improve conversion and ROI. Collaboration with Product Marketing, Creative, and Sales will be key to ensuring alignment from messaging through onboarding. This is a high-impact, full-time role with significant ownership and opportunity to shape Rula’s provider growth strategy. Required Qualifications • 7+ years of experience in performance or growth marketing, with a focus on B2B2C or multi-sided marketplaces • Proven track record of launching multi-channel acquisition campaigns (SEM, paid social, email, etc.) with measurable ROI and CAC improvement, and full-funnel conversion optimization, including lead nurturing and retargeting strategies • Strong analytical skills with experience in experimentation (A/B testing), performance reporting, and marketing attribution • Experience partnering cross-functionally with Product Marketing, Creative, and Sales teams to drive coordinated go-to-market execution • Proven ability to operate effectively in fast-paced, ambiguous environments with evolving priorities and limited structure • Excellent written and verbal communication skills for campaign strategy, cross-functional alignment, and executive updates Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience with state-level/localized marketing strategies or geo-targeted campaigns • Prior ownership of provider- or clinician-facing acquisition initiatives in healthcare or health tech • Familiarity with marketplace dynamics where supply and demand must grow in tandem • Strong understanding of behavioral segmentation and persona development • Comfort with low-fidelity testing and agile experimentation cycles We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.