Rula

Rula

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Rula

Senior Software Engineer (Remote)

RulaAnywhereFull-time
View Job
Compensation$200K - 250K a year

Designing and scaling robust web applications within a high-impact, autonomous team, leading technical initiatives, and fostering a high-performing engineering culture. | 5+ years of professional software development experience, expertise in full-stack technologies, experience with distributed systems, and leadership in technical projects. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role As a Senior Software Engineer at Rula, you’ll spend your days designing and scaling robust systems within an autonomous, cross-functional team that values high ownership, rapid iteration, and technical excellence. Reporting to an Engineering Manager, you’ll tackle complex architectural challenges that directly impact how thousands of patients find and receive life-changing care. This is a unique opportunity to lead critical technical initiatives and shape an AI-forward engineering culture while building products that have a profound human impact. Required Qualifications 5+ years of professional software development experience, with a proven track record of building and scaling web applications in a production environment. Deep expertise in modern full-stack technologies—ideally TypeScript, React, and Node.js—along with a strong grasp of functional and object-oriented programming. Proficiency in leveraging AI-assisted development tools (e.g., Claude Code, Cursor, or GitHub Copilot) to accelerate delivery velocity, automate boilerplate, and enhance code quality. Demonstrated ability to design and implement complex, distributed systems that are scalable, maintainable, and secure. Proven experience leading high-priority technical projects from conception to delivery, including the ability to navigate trade-offs and align stakeholders. A passion for fostering a high-performing engineering culture through code reviews, technical documentation, and mentoring junior engineers. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience working in the healthcare technology space, specifically with HIPAA-compliant systems or behavioral health platforms. Hands-on experience developing or integrating LLM-based features or agentic workflows into production applications. Strong familiarity with cloud-native infrastructure (AWS/GCP), containerization (Docker/Kubernetes), and CI/CD pipeline optimization. Advanced knowledge of database design and performance tuning for both relational (PostgreSQL) and non-relational data stores. Previous experience thriving in a fast-paced, high-growth startup environment where you’ve helped scale an engineering organization. Experience transitioning from monolithic architectures to microservices or event-driven systems. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Full-stack development (TypeScript, React, Node.js)
Distributed systems design
AI-assisted development tools
Direct Apply
Posted 4 days ago
Rula

Sr. Content & Social Marketing Manager (Remote)

RulaAnywhereFull-time
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Compensation$Not specified

Lead and evolve content strategy across social and owned channels, ensuring culturally relevant, compassionate, and performance-driven content, while managing a growing team. | Over 8 years of marketing experience with at least 3 years in content marketing, hands-on experience with multi-format content creation, SEO, social media tools, and data-driven strategy. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role As the Sr. Content & Social Marketing Manager, you’ll spearhead and evolve Rula’s content ecosystem across organic social (eg. Instagram, TikTok, LinkedIn) and owned content surfaces (eg. blog, website surfaces) at a pivotal moment of brand growth. Owning both strategy and content creation, you’ll ensure our content remains culturally relevant, clinically grounded, and performance-driven. You’ll lead and mentor a growing content team and partner closely with your marketing peers – across Growth, Lifecycle, Creative Studio, and PR – building the operating model that allows us to scale high-quality content efficiently and responsibly. This is an opportunity to join a mission-driven company and shape how people experience Rula at scale. You’ll bring a strong point of view on quickly evolving content strategy & creative best practices — across organic social, SEO and emerging AI-driven discovery — translating audience and cultural insights into storytelling that resonates emotionally while delivering measurable business impact. Your success will be defined by your ability to inspire through others, apply data insights to content creative strategy, and continuously evolve how content builds trust, engagement, and growth. As a member of the Brand leadership team, you’ll help connect brand, culture, and performance across the organization. You’ll navigate complexity, move quickly when cultural moments arise, and make thoughtful tradeoffs in a regulated healthcare environment. This role is ideal for a content leader who thrives at the intersection of strategy and creative execution — and who believes great content can both perform and genuinely help people feel less alone. Required Qualifications 8+ years of relevant marketing experience, with at least 3+ years focused in content marketing specifically, including hands-on experience managing individuals overseeing organic social and other owned content channels Experience leading cutting-edge content strategy that delivers on audience needs, cultural trends, brand values and business goals – with a constant eye on leveraging industry best practices to create clear, compassionate, human, and brand-aligned content Direct involvement producing and directing multi-format content, with strength in video, long-form writing, and storytelling Deep understanding of SEO, search evolution and AI-driven discovery Expertise in the tools utilized for social media management, social listening and creative asset management (e.g. Meta Business Suite, Hootsuite, Sprout, Meltwater, Canva, YouTube Studio, CapCut) Proven track record of operating with speed within ambiguity, pivoting quickly for cultural moments and making sound decisions without perfect information Strong data literacy and analytical mindset, with familiarity using metrics to evaluate performance and optimize strategies Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. 2+ years experience at a high-growth start-up and/or healthcare brand Deep expertise managing a complex system of freelance contributors of content creators, writers and editors, and agency partners. Prior experience in B2B Content Marketing Previous experience working in a HIPAA compliant or highly regulated environment We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Content Strategy & Editorial Leadership
Data Visualization & Plain Language Translation
UX Writing & Accessibility
Direct Apply
Posted 16 days ago
Rula

PR & Brand Partnerships Manager (Remote)

RulaAnywhereFull-time
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Compensation$75K - 125K a year

Manage earned media strategies, develop brand partnerships, and execute campaigns to enhance brand visibility and trust. | At least 5 years in PR or brand partnerships, with experience in media strategy, managing agency relationships, and activating partnerships. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role As Rula’s PR and Brand Partnerships Manager, you will bring to Rula a strong understanding of today’s earned media and brand partnership landscape—where cultural relevance, credible storytelling, and authentic relationships drive awareness and trust. In this position, you’ll help execute Rula’s top-of-funnel earned strategy with a focus on consumer PR, brand and cultural partnerships, earned moments, and thought leadership. Working closely with the department head, you’ll translate strategy into high-impact programs and campaigns that elevate Rula’s visibility, strengthen brand trust, and support key business priorities. Alongside our agency partners, you’ll play a central role in building and managing relationships with media, brand partners, influencers, mental health advocates, industry leaders, and other strategic collaborators. From helping secure high-quality earned coverage and activating timely cultural moments to supporting executive and clinician thought leadership, your work will help shape how Rula shows up in the world. Brand partnerships and earned activations will be fully integrated into broader campaigns, ensuring consistent, compelling storytelling across channels. This is a hands-on, execution-focused role for a strategic thinker who thrives on collaboration, values measurement and impact, and has a sharp pulse on media, culture, and audience insights. You bring strong storytelling instincts, operational rigor, and a passion for building trusted, meaningful brand presence through earned and partnership-led initiatives. You work well in a fast-paced environment and can navigate ambiguity with confidence and accountability. Required Qualifications • 5+ years of experience in public relations, earned media, and/or brand partnerships, either in-house or at an agency, with a proven track record of executing integrated campaigns that drive brand awareness, credibility, and trust • Demonstrated proficiency in developing and executing earned media strategies, with the ability to ground recommendations in historical performance, audience insights, and cultural relevance • Strong expertise crafting compelling press communications, including press releases, timely media pitches, executive and cross-functional announcements, and narrative frameworks aligned to brand priorities • Experience managing day-to-day PR agency relationships, including developing clear and strategic briefs, providing timely and actionable feedback, and building strong, collaborative partnerships to drive high-quality earned media outcomes • Proven skill to source, negotiate, manage, and activate brand partnerships, including influencer, ambassador, and thought-leader collaborations (e.g., creators, celebrities, industry experts, or mental health advocates), in service of earned media, brand, or campaign objectives • Experience collaborating cross-functionally with Brand, Social, Growth, Product Marketing, and Communications teams to support integrated launches and dynamic multi-channel campaigns Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • 3+ years supporting executive, clinician, or subject-matter thought leadership • Hands-on experience supporting and activating at industry events, conferences, and awards programs—developing press strategies, managing on-the-ground execution, and maximizing visibility through media, partnerships, and influencer engagement • Expertise working in highly regulated and/or trust-sensitive environments, partnering with Legal and Clinical partners to ensure accuracy, compliance, and credibility across earned media and partnership initiatives • Previous experience tracking and analyzing performance across PR and brand partnerships, including earned media outputs, engagement metrics, and qualitative impact • Ability to synthesize performance data into clear insights and optimization recommendations for senior leadership We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Media Relations
Brand Partnerships
Storytelling
Verified Source
Posted 18 days ago
Rula

Sr. Product Designer - RCM (Remote)

RulaAnywhereFull-time
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Compensation$120K - 120K a year

Designing complex billing and financial workflows for mental health care systems to improve usability, accuracy, and operational efficiency. | Requires 5+ years in product design with experience in complex workflows, healthcare billing, or financial systems, and proficiency in Figma. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We’re seeking a Senior Product Designer to join Rula’s Revenue Cycle Management (RCM) team - a group focused on making the financial side of mental health care simple, clear, and trustworthy for patients, providers, and internal teams. In this role, you’ll lead end-to-end design for complex billing and financial workflows that span eligibility, claims, denials, payments, scheduling, and financial transparency. Your work will directly shape how patients understand their bills, how providers get paid accurately and on time, and how high-volume internal billing teams operate efficiently. This is a great role for a designer who enjoys untangling ambiguity, designing for operational scale, and translating regulatory, payer, and financial constraints into intuitive, user-centered experiences. You’ll partner closely with Product, Engineering, Revenue Cycle Operations, and Compliance to deliver workflows that balance usability, accuracy, and auditability—while meaningfully improving access to mental health care. Required Qualifications • 5+ years of professional experience in Product Design, with a portfolio demonstrating shipped products and measurable impact • Proven experience designing complex, multi-step workflows, such as enterprise software, operational tools, or financial systems • Strong cross-functional collaboration experience, partnering closely with Product Managers, Engineers, and Operations stakeholders • Advanced proficiency in Figma, including wireframing, prototyping, and contributing to scalable design systems • Clear and effective communication skills, with the ability to articulate design decisions, tradeoffs, and workflow logic to diverse audiences Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience in Revenue Cycle Management, healthcare billing, insurance, fintech, or other regulated, high-trust domains • Experience designing tools for internal operations or back-office teams with high-volume, accuracy-sensitive workflows • Hands-on experience conducting user research with operational users (e.g., billing specialists, analysts) and applying insights to workflow design • Experience building or contributing to enterprise-grade design systems, including tables, bulk actions, filters, flags, alerts, and auditing patterns • Familiarity with accessibility requirements for financial or healthcare products • Comfort designing data-dense interfaces, including hierarchical filtering, status-driven UI, and exception handling • We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

User Experience Design
Workflow Optimization
Cross-Functional Collaboration
Verified Source
Posted 26 days ago
Rula

Staff Product Manager - Emerging Products (Remote)

RulaAnywhereFull-time
View Job
Compensation$120K - 200K a year

Lead the end-to-end strategy and execution for Rula’s growth channels, including GTM and roadmap ownership. | 7+ years of product management experience, proven success in complex launches, and ability to define success metrics and ROI. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role As the lead Product Manager for Rula’s emerging channels, owning the end-to-end strategy and GTM engine for a high-priority growth vertical. Tasked with making therapy referrals both instantaneous and reliable, you will navigate the strategic J-curve—intentionally absorbing early-stage complexity and making high-conviction bets to prove the model before architecting a repeatable, scalable growth machine. This is a high-autonomy, GM-style role where you will define the metrics that matter, align cross-functional teams, and transform a zero-to-one concept into a primary driver of Rula’s compounding impact in behavioral health. Your scope includes: Product strategy and execution Go-to-market engine and repeatable growth playbooks Cross-functional alignment across Sales, Ops, Engineering, Data, Marketing, and Design Roadmap ownership and prioritization This is a highly cross-functional role requiring close partnership with Sales, Operations, Engineering, and Marketing. Success requires strong business judgement, comfort with ambiguity, and the ability to drive strategic direction, not just execution. Required Qualifications 7+ years of product management or equivalent experience (minimum 4-5 years direct PM experience) Proven success delivering business impact through complex, cross-functional launches where you were the key driver Ability to build business cases, define success metrics, and communicate ROI Track record of driving material impact on a product's or business unit's strategic direction beyond execution Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience with B2B2C business models Experience working closely with sales organizations to drive shared outcomes Experience launching 0 to 1 products, finding product-market fit, or partially owning a P&L Experience in regulated environments Experience building repeatable, scalable partner motions: onboarding frameworks, success metrics, and lifecycle management We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Product strategy and execution
Cross-functional team leadership
Go-to-market planning
Direct Apply
Posted 29 days ago
Rula

Engineering Manager - New Verticals (Remote)

RulaAnywhereFull-time
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Compensation$200K - 250K a year

Lead and build a high-performing engineering team to develop and scale mental health SaaS products, collaborating with cross-functional teams. | Over 8 years of software engineering experience, including 3+ years managing engineers, with a strong technical foundation and experience in fast-paced SaaS environments. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We’re hiring an Engineering Manager to build and lead a high-performing team responsible for launching and scaling Rula’s next generation of product verticals. You’ll lead a talented group of backend, full-stack, and frontend engineers to design, build, and scale new user experiences end-to-end—turning product strategy into measurable business outcomes. You’ll collaborate closely with Product and Design partners to ensure we deliver high-quality, scalable systems while maintaining speed and reliability. As an engineering leader, you’ll set clear standards, foster accountability, and mentor engineers to do their best work. This is an exciting opportunity for someone who thrives in a fast-paced environment, balances technical depth with execution, and is motivated by building products that expand access to mental healthcare. Required Qualifications 8+ years of professional software engineering experience, including 3+ years managing engineers. Proven track record of delivering production software at scale in a fast-paced environment. Strong technical foundation in web application architecture, APIs, and cloud infrastructure. Demonstrated ability to drive accountability and delivery velocity across multiple initiatives. Excellent communication and collaboration skills, especially working cross-functionally with Product and Design. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. 3+ years of experience in a hyper-growth SaaS company. Experience building 0 → 1 product teams or launching new product lines, ideally with B2B integrations in health tech. Experience leading teams that use AI-native development tools or workflows. Experience working in healthcare, wellness, or regulated industries. Strong operational discipline, including use of metrics, retrospectives, and postmortems. Prior experience hiring and developing high-performing engineers. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Web application architecture
APIs
Cloud infrastructure
Direct Apply
Posted 29 days ago
Rula

Staff Product Manager - Emerging Products (Remote)

RulaAnywhereFull-time
View Job
Compensation$120K - 150K a year

Owns end-to-end product strategy, execution, and GTM for a growth vertical, aligning cross-functional teams and driving strategic initiatives. | Requires 7+ years of product management experience, proven success in complex launches, and ability to build business cases and define success metrics. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role As Lead Product Manager, Emerging Products, you’ll own the end-to-end strategy, execution, and GTM engine for a high-priority growth vertical. You will be tasked with making therapy referrals instantaneous & reliable, navigating the strategic J-curve, intentionally absorbing early-stage complexity, and making high-conviction bets to prove the model before architecting a repeatable, scalable growth machine. Your scope includes: • Product strategy and execution • Go-to-market engine and repeatable growth playbooks • Cross-functional alignment across Sales, Ops, Engineering, Data, Marketing, and Design • Roadmap ownership and prioritization This is a highly cross-functional role requiring close partnership with Sales, Operations, Engineering, and Marketing. Success requires strong business judgement, comfort with ambiguity, and the ability to drive strategic direction, not just execution. Required Qualifications • 7+ years of product management or equivalent experience (minimum 4-5 years direct PM experience) • Proven success delivering business impact through complex, cross-functional launches where you were the key driver • Ability to build business cases, define success metrics, and communicate ROI • Track record of driving material impact on a product's or business unit's strategic direction beyond execution Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience with B2B2C business models • Experience working closely with sales organizations to drive shared outcomes • Experience launching 0 to 1 products, finding product-market fit, or partially owning a P&L • Experience in regulated environments • Experience building repeatable, scalable partner motions: onboarding frameworks, success metrics, and lifecycle management We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Product Strategy
Cross-functional Leadership
Go-to-Market Planning
Verified Source
Posted 29 days ago
Rula

IT Systems Engineer (Remote)

RulaAnywhereFull-time
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Compensation$120K - 150K a year

Designing and implementing automated workflows for identity management and streamlining IT operations in a SaaS environment. | Experience with IAM, managing macOS and MDM platforms, and building workflows with tools like Okta Workflows or similar platforms. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role As a key member of the IT Engineering Team, you will play a vital role in our mission to help patients access quality mental healthcare by ensuring our internal infrastructure is secure, efficient, and scalable. You will focus on building and managing identity services that provide seamless, secure user access across the entire organization, allowing our staff to focus on patient-centered work rather than technical friction. This position is designed for a creative problem-solver who wants to shape how modern IT is performed in a fast-growing SaaS environment by designing solutions that integrate complex identity systems and company-wide automation. You will drive the design and implementation of automated workflows across a critical SaaS ecosystem, including platforms like Okta, Google Workspace, Slack, and GitHub. By leveraging tools such as Okta Workflows, Workato, or Stitchflow, you will eliminate manual "toil," streamline lifecycle processes like onboarding and offboarding, and harden our device management infrastructure. We are looking for an engineer with a "builder’s mindset" who thrives on making systems simpler and smarter, while serving as a mentor to teammates to raise the overall technical bar of our IT operations. Required Qualifications 3+ years of experience in IT Engineering or Systems Administration, with a focus on Identity and Access Management (IAM). Experience managing macOS environments and MDM platforms like Intune and Iru (Kandji). Experience with modern authentication standards and protocols, including SSO, SAML, OIDC, OAuth2, and SCIM. Demonstrated experience managing identity lifecycle processes, including automated onboarding, offboarding, and role-based access control (RBAC) Hands-on experience building and maintaining complex workflows using platforms such as Okta Workflows, Workato, or Stitchflow Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. A track record of leveraging APIs to improve operational efficiency through custom automations Holds an Okta Certified Professional or Okta Certified Expert certification. Experience with Jira Service Management, Atlassian Automation, and ITIL-based environments. Experience integrating identity data from HRIS systems like ADP or Workday. Functional understanding of modern cloud-first environments and the ability to manage critical platforms like Google Workspace, Slack, and GitHub We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Identity and Access Management (IAM)
Workflow Automation
SaaS Platform Integration
Direct Apply
Posted 29 days ago
Rula

Staff Product Manager - Emerging Products (Remote)

RulaAnywhereFull-time
View Job
Compensation$120K - 200K a year

Owns end-to-end product strategy, execution, and growth initiatives for a high-priority vertical, including cross-functional alignment and roadmap ownership. | Requires 7+ years of product management experience, proven success in complex launches, and strong business judgment; experience with B2B2C, regulated environments, or scaling products is preferred. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role As Lead Product Manager, Emerging Products, you’ll own the end-to-end strategy, execution, and GTM engine for a high-priority growth vertical. You will be tasked with making therapy referrals instantaneous & reliable, navigating the strategic J-curve, intentionally absorbing early-stage complexity, and making high-conviction bets to prove the model before architecting a repeatable, scalable growth machine. Your scope includes: • Product strategy and execution • Go-to-market engine and repeatable growth playbooks • Cross-functional alignment across Sales, Ops, Engineering, Data, Marketing, and Design • Roadmap ownership and prioritization This is a highly cross-functional role requiring close partnership with Sales, Operations, Engineering, and Marketing. Success requires strong business judgement, comfort with ambiguity, and the ability to drive strategic direction, not just execution. Required Qualifications • 7+ years of product management or equivalent experience (minimum 4-5 years direct PM experience) • Proven success delivering business impact through complex, cross-functional launches where you were the key driver • Ability to build business cases, define success metrics, and communicate ROI • Track record of driving material impact on a product's or business unit's strategic direction beyond execution Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience with B2B2C business models • Experience working closely with sales organizations to drive shared outcomes • Experience launching 0 to 1 products, finding product-market fit, or partially owning a P&L • Experience in regulated environments • Experience building repeatable, scalable partner motions: onboarding frameworks, success metrics, and lifecycle management We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Product Strategy
Cross-functional Leadership
Go-to-Market Planning
Verified Source
Posted about 1 month ago
Rula

Technical Project Manager (Remote)

RulaAnywhereFull-time
View Job
Compensation$120K - 150K a year

Lead cross-functional data projects to build and scale data infrastructure, coordinate stakeholders, and ensure reliable delivery. | 6+ years of technical project management experience, familiarity with AWS data services and modern data stack tools, and experience managing cross-functional teams. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We’re looking for a highly organized, technically savvy, and collaborative Technical Project Manager (TPM) to drive high-impact initiatives across our Data Platform. In this role, you’ll lead complex, cross-functional projects that build, enhance, and scale our data infrastructure — including our data lake, data vault, data marts, reverse ETL pipelines, and operational reporting systems. As a TPM at Rula, you’ll work closely with stakeholders across Product, Marketing, Finance, Clinical Ops, Customer Service, and Engineering, helping translate business needs into robust, scalable data solutions. You’ll quickly build a strong understanding of Rula’s key data sources, flows, and consumption patterns, while partnering with Data Engineering and Analytics Engineering teams to prioritize work, scope projects, and deliver value through agile execution. Day-to-day, you’ll support the teams by facilitating roadmap planning and prioritization, managing the backlog (including tech debt identification and grooming), leading requirements gathering for incoming requests, tracking cross-team dependencies (especially with Analytics Engineering), and coordinating external communications during incidents or ongoing issues. With a strong foundation in data platform project management — ideally involving modern data warehouses, ETL/ELT pipelines, and analytics tooling — you’ll play a key role in clarifying and evolving the data roadmap, removing blockers, and ensuring reliable, predictable delivery. This is a highly cross-functional role with room to grow and evolve as Rula scales — flexibility, curiosity, and a partnership mindset are key. Required Qualifications • 6 years of technical project management experience. Industry experience in SaaS, healthcare, or high-growth startup environments makes for a great match • Industry experience in SaaS, healthcare, or high-growth startup environments is highly preferred, especially where data drives decision-making across functions like Product, Marketing, Finance, and Clinical Ops. • Strong familiarity with AWS data services (e.g., S3, Glue, Redshift, Athena, Lake Formation, Spectrum, EMR, Kinesis, or related ecosystem tools) and modern data stack components (e.g., dbt, Airflow, Snowflake alternatives, reverse ETL tools like Census/Hightouch). • Proven experience leading cross-functional data projects involving Data Engineering, Analytics Engineering, Product, Marketing, Finance, Clinical Ops, Customer Service, or broader Engineering teams. • Demonstrated ability to manage projects using Agile methodologies (e.g., sprints, backlogs, stand-ups, retrospectives, velocity tracking, and dependency management). • Excellent communication and stakeholder management skills; able to translate complex technical data concepts and trade-offs for non-technical audiences while driving alignment and accountability. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Data Science, or equivalent experience). • 4 years focused on data platform, data warehousing, or analytics engineering initiatives (e.g., data lakes, data vaults, data marts, ETL/ELT pipelines, reverse ETL, or operational reporting systems). • Certifications in AWS (e.g., AWS Certified Data Analytics – Specialty, AWS Certified Solutions Architect) or data tools (e.g., dbt Analytics Engineering, Snowflake SnowPro, or equivalent). • Experience delivering projects in healthcare tech, mental health services, or regulated data environments (e.g., HIPAA) • Experience working with remote technical teams and distributed stakeholders across time zones • 2+ years of hands-on experience with AWS data services (e.g., Redshift, Glue, S3, Athena, Lake Formation) and modern data stack tools (e.g., dbt, Airflow, reverse ETL platforms like Census or Hightouch), either in a project management, analytics engineering, or data engineering capacity. We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Data platform management
AWS data services (e.g., S3, Glue, Redshift)
Project management (Agile)
Verified Source
Posted about 1 month ago
Rula

Healthcare Partnerships Associate (Remote - Georgia)

RulaAnywhereFull-time
View Job
Compensation$Not specified

The Healthcare Partnerships Associate will be responsible for the full sales cycle, including prospecting, outreach, consulting, and closing providers within the SMB market. This role is crucial in expanding the company's footprint and ensuring success in making mental healthcare accessible to everyone. | Candidates must have 2+ years of experience in outbound sales or business development within the healthcare industry, with a proven track record of top performance. Additionally, they should have experience self-sourcing deals and managing customer relationships using CRM tools. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We are seeking a Healthcare Partnerships Associate who thrives in ambiguity and draws energy from building relationships and helping healthcare providers improve the outcomes of their patients. This person will be responsible for the full sales cycle including prospecting, outreaching, consulting, and closing providers within the SMB market. You will align the goals of Primary Care Providers with outcomes that drive business growth for Rula. You will be a high velocity sales professional getting commitments and subsequent referrals from multiple providers each week. Your role will be crucial in expanding our footprint, ensuring we succeed in our mission to make mental healthcare work for everyone. This role is currently 80% remote, with monthly travel required for team co-working. 100% of customer meetings are currently done remotely, but there is potential for a mix of in-person sales in the future. Candidates must be based in the Georgia market. 1 in 5 people are suffering from a mental health issue, and fewer than 50% of people are getting help. We need professionals with a track record of overachievement in outbound healthcare sales or business development that are committed to solving this problem with us and hungry to face the hardships of a 0 to 1 environment. You will join a fast-growing team that has already grown 10x this past year, at the ground level. You’ll be given the opportunity to make an impact on issues that matter in the world while improving your entrepreneurial skills. Required Qualifications 2+ years carrying a quota in outbound sales, account management, or business development serving the healthcare industry, with a track record of top 25% performance 1+ years self-sourcing at least 50% of deals through outbound channels, including cold calling Experience exceeding annual quotas >75% of career Excellent written and verbal communication skills Experience managing customer relationships and deals in a CRM tool Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Proficiency applying curiosity and experimentation to solve ambiguous problems Experience selling to a variety of personas in healthcare or health systems, from individual contributor users to executive decision makers Ability to build and scale repeatable processes for driving growth Experience selling at a startup and taking a business from 0 to 1 Been promoted internally in previous sales role(s) While we are a fully remote company, we are only considering candidates who reside in Georgia We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Outbound Sales
Account Management
Business Development
Healthcare Industry
Cold Calling
Customer Relationships
CRM Tools
Communication Skills
Problem Solving
Sales Process
Startup Experience
Relationship Building
Consulting
Negotiation
Team Collaboration
Entrepreneurial Skills
Direct Apply
Posted 5 months ago
Rula

Healthcare Partnerships Associate (Remote - Colorado)

RulaAnywhereFull-time
View Job
Compensation$Not specified

The Healthcare Partnerships Associate will be responsible for the full sales cycle, including prospecting, outreach, consulting, and closing providers within the SMB market. This role is crucial in expanding the company's footprint and ensuring the success of its mission to improve mental healthcare outcomes. | Candidates must have 2+ years of experience in outbound sales or business development within the healthcare industry, with a proven track record of top performance. Experience in self-sourcing deals and managing customer relationships using a CRM tool is also required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We are seeking a Healthcare Partnerships Associate who thrives in ambiguity and draws energy from building relationships and helping healthcare providers improve the outcomes of their patients. This person will be responsible for the full sales cycle including prospecting, outreaching, consulting, and closing providers within the SMB market. You will align the goals of Primary Care Providers with outcomes that drive business growth for Rula. You will be a high velocity sales professional getting commitments and subsequent referrals from multiple providers each week. Your role will be crucial in expanding our footprint, ensuring we succeed in our mission to make mental healthcare work for everyone. This role is currently 80% remote, with monthly travel required for team co-working. 100% of customer meetings are currently done remotely, but there is potential for a mix of in-person sales in the future. Candidates must be based in the Colorado market. 1 in 5 people are suffering from a mental health issue, and fewer than 50% of people are getting help. We need professionals with a track record of overachievement in outbound healthcare sales or business development that are committed to solving this problem with us and hungry to face the hardships of a 0 to 1 environment. You will join a fast-growing team that has already grown 10x this past year, at the ground level. You’ll be given the opportunity to make an impact on issues that matter in the world while improving your entrepreneurial skills. Required Qualifications 2+ years carrying a quota in outbound sales, account management, or business development serving the healthcare industry, with a track record of top 25% performance 1+ years self-sourcing at least 50% of deals through outbound channels, including cold calling Experience exceeding annual quotas >75% of career Excellent written and verbal communication skills Experience managing customer relationships and deals in a CRM tool Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Proficiency applying curiosity and experimentation to solve ambiguous problems Experience selling to a variety of personas in healthcare or health systems, from individual contributor users to executive decision makers Ability to build and scale repeatable processes for driving growth Experience selling at a startup and taking a business from 0 to 1 Been promoted internally in previous sales role(s) While we are a fully remote company, we are only considering candidates who reside in Colorado We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Outbound Sales
Account Management
Business Development
Healthcare Industry
Communication Skills
Customer Relationship Management
Problem Solving
Sales Strategy
Consultative Selling
Cold Calling
Negotiation
Team Collaboration
Entrepreneurial Skills
Relationship Building
Growth Strategy
Sales Quota Achievement
Direct Apply
Posted 5 months ago
Rula

Staff Software Engineer - Backend/AI (Remote)

RulaAnywhereFull-time
View Job
Compensation$Not specified

Provide technical leadership in building the backend for AI-enabled mental health projects. Guide complex technical initiatives that enhance mobile and patient-facing experiences. | 8-10 years of backend software engineering experience is required, including experience with production systems and API design. Familiarity with large language models and distributed systems fundamentals is also essential. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re hiring a Staff Engineer to provide technical leadership as we build the backend for Rula’s next generation of projects. You’ll set direction for how we design and scale services in TypeScript and Node.js, guiding complex technical initiatives that power mobile and patient-facing experiences. A key focus of this role is enabling AI-powered features that deliver more personalized, effective care at scale. You’ll partner with leaders across engineering and product, mentor senior engineers, and create frameworks that multiply the impact of the org. This is a unique opportunity to shape how technology and AI come together to transform access to mental health care. Required Qualifications 8-10 years of backend software engineering experience, including designing, building, and operating production systems at scale Experience with at least one backend language commonly used for mobile backends (e.g., Python, Node.js, Ruby). Proven experience designing and implementing APIs (REST and/or GraphQL) to support complex mobile applications Hands-on experience integrating and deploying large language models (via OpenAI, Anthropic, Amazon Bedrock, or custom-hosted models) Strong knowledge of distributed systems fundamentals (scalability, caching, performance optimization, reliability, observability) Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Degree in Computer Science or equivalent practical experience. Familiarity with data-intensive systems or workflows (pipelines, integrations, metrics capture). Experience with modern infrastructure and tooling (CI/CD, cloud platforms, observability). Comfortable participating in on-call rotations, troubleshooting production issues, and contributing to team reliability practices. Prior experience in a high-growth or evolving environment, with ability to adapt to shifting priorities. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Backend Software Engineering
TypeScript
Node.js
API Design
REST
GraphQL
Large Language Models
Distributed Systems
Scalability
Caching
Performance Optimization
Reliability
Observability
Data-Intensive Systems
CI/CD
Cloud Platforms
Direct Apply
Posted 5 months ago
Rula

Sr. Software Engineer - Backend/AI (Remote)

RulaAnywhereFull-time
View Job
Compensation$Not specified

The Senior Software Engineer will design and deliver scalable backend systems for AI-driven mental health care products. This role involves collaboration with product managers, designers, and mobile engineers to enhance patient experiences. | Candidates should have 6-8+ years of backend software engineering experience and strong proficiency in backend languages like TypeScript and Node.js. Experience with API design and integrating large language models is also required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re seeking a Senior Software Engineer to take a leading role in shaping the backend for Rula’s next generation of products. You’ll design and deliver scalable systems in TypeScript and Node.js that power new mobile and patient-facing experiences, including AI-driven capabilities that help match patients with the right care and improve outcomes. As a senior member of the team, you’ll collaborate closely with product managers, designers, and mobile engineers, mentor junior teammates, and influence how we scale our technology. This is a chance to combine technical leadership with mission-driven work, helping make mental health care more accessible and effective. Required Qualifications 6-8+ years of backend software engineering experience, including designing, building, and operating production systems at scale Strong proficiency in at least one backend language commonly used for mobile backends (e.g., Python, Node.js, Ruby) Experience designing and implementing APIs (REST and/or GraphQL) to support mobile applications Hands-on experience integrating with large language models (via OpenAI, Anthropic, Amazon Bedrock, or custom-hosted models) Strong knowledge of distributed systems fundamentals (scalability, caching, performance optimization, reliability, observability) Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Degree in Computer Science or equivalent practical experience. Familiarity with data-intensive systems or workflows (pipelines, integrations, metrics capture). Experience with modern infrastructure and tooling (CI/CD, cloud platforms, observability). Comfortable participating in on-call rotations, troubleshooting production issues, and contributing to team reliability practices. Prior experience in a high-growth or evolving environment, with the ability to adapt to shifting priorities. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Backend Software Engineering
TypeScript
Node.js
API Design
REST
GraphQL
Large Language Models
Distributed Systems
Scalability
Caching
Performance Optimization
Reliability
Observability
Data-Intensive Systems
CI/CD
Cloud Platforms
Direct Apply
Posted 5 months ago
Rula

Sr. Analytics Manager, Business Intelligence (Remote)

RulaAnywhereFull-time
View Job
Compensation$120K - 160K a year

Lead the BI function, develop self-service data tools, drive data strategy, collaborate on analytics roadmap, and ensure data security and regulatory compliance. | 5+ years in business/data analytics, bachelor's in quantitative field, hands-on with modern data stacks and visualization tools, BI leadership, advanced SQL, and project management experience. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role As a Sr. Analytics Manager, you will own the data strategy and Business Intelligence function within our analytics team, serving as a trusted partner to stakeholders across multiple departments. You’ll be responsible for developing and maintaining high-quality self-service tools that empower teams to make smarter, data-driven decisions. You will also enable our analytics team to drive the development of never-before seen insights. From building dashboards to training and supporting power users, you’ll ensure data is accessible, reliable, and actionable across the organization. In this role, you’ll also shape and execute our broader data strategy, proactively identifying gaps and opportunities to improve performance and quality. You’ll collaborate closely with Analytics and Data Engineering on the roadmap, drive automation to eliminate manual tasks, and safeguard sensitive information with HIPAA-compliant security standards. You’ll play a key role in guiding the evolution of our reporting infrastructure through transitions, ensuring accuracy, consistency, and adoption while minimizing disruption. Required Qualifications 5+ years of experience in business and data analytics Bachelor’s degree or higher in Math, Economics, Computer Science, Statistics, or another quantitative field Hands-on experience with modern data stacks for data pipelines (e.g., dbt) and data visualization tools (e.g., Looker, Tableau, Hex) Proven experience leading a Business Intelligence function Strong understanding of product and business analytics metrics (e.g., retention, conversion, engagement, churn) and ability to translate them into actionable insights Advanced proficiency in SQL Demonstrated project management experience Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience in an analytics role within a start-up or marketplace environment Proven ability to connect analytics insights to business strategy and influence product decisions that drive revenue and growth Hands-on experience working with event-based data People management and team leadership experience Familiarity with ensuring regulatory compliance in reporting tools and data systems We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Business Intelligence
Data Analytics
SQL
Project Management
Tableau
Data Visualization
Leadership
HIPAA Compliance
Direct Apply
Posted 5 months ago
Rula

Financial Operations Insights Manager

RulaAnywhereFull-time
View Job
Compensation$90K - 130K a year

Analyze data to generate insights influencing finance and operations, build tools to improve workflows, and collaborate cross-functionally to support patient care. | 5+ years in analytics with end-to-end ownership, expert SQL and spreadsheet skills, experience with BI tools, and preferred programming and automation capabilities. | Description: • Turn data into insights that shape how we grow - from helping us understand provider enrollment trends to uncovering opportunities in billing and collections • Sit at the center of Finance and Operations, working closely with leaders across the company to answer important questions and build tools that make everyone’s work easier • Build clarity out of complexity and have work directly influence how thousands of patients get connected to care • Answer important questions and build tools to make everyone’s work easier Requirements: • 5+ years in a dedicated analytics role w/ end to end ownership of analytic outputs & insights • Expert level in Google Sheets or Excel with advanced skills in data cleaning, merging, analysis, and modeling across multiple sources (e.g., Salesforce, Airtable, Redshift, EHR) • Expert level SQL including interacting with data warehouses (Fivetran / Redshift / BigQuery) • Experience creating data visualization and modeling with heightened analytical rigor • Experience with at least one BI tool (Looker / Tableau / PowerBI) • Preferred: Experience with programming languages (Python, R) for data analysis and automation • Preferred: Experience building scalable processes and leveraging enterprise systems (e.g., Salesforce) to improve efficiency • Preferred: Advanced data visualization and data storytelling • Preferred: Experience collaborating in an IDE with SQL & Python workflows • Preferred: Demonstrated ability to design and implement automation to reduce manual reporting or operational effort • Preferred: Familiarity with financial or payments datasets (e.g., billing, collections, accounts receivable) Benefits: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP) • New hire home office stipend • Quarterly department stipend • Wellness events and lunch & learns • Community and employee resource groups

SQL
Google Sheets/Excel advanced
Data cleaning and modeling
BI tools (Looker/Tableau/PowerBI)
Python or R programming
Data visualization
Automation
Salesforce and enterprise systems
Verified Source
Posted 5 months ago
Rula

Staff Mobile Engineer - AI (Remote)

RulaAnywhereFull-time
View Job
Compensation$Not specified

Build Rula’s first mobile apps from the ground up using React Native. Define the technical foundation for both iOS and Android and guide the mobile strategy. | 8+ years of software engineering experience with 4+ years in mobile development and 3+ years with React Native. Familiarity with native modules for iOS and Android is required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We are hiring a Staff Mobile Engineer to build Rula’s first mobile apps from the ground up. You’ll have the opportunity to define the technical foundation for both iOS and Android using React Native, establish best practices, and guide our approach to mobile. You’ll work closely with design and product partners to launch our first patient-facing mobile experiences, making mental health care more accessible. This is a unique opportunity to shape Rula’s mobile strategy and have an immediate impact on how patients and providers interact with our platform. Required Qualifications 8+ years software engineering experience, including 4+ years professional mobile development. 3+ years of experience with React Native Familiarity with iOS (Swift/Objective-C) and Android (Kotlin/Java) native modules Proven track record in shipping production of mobile apps end-to-end Experience setting up CI/CD for mobile Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience as a founding or early engineer at a high-growth startup Experience mentoring engineers and scaling a mobile org Experience working on 0→1 mobile products. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Software Engineering
Mobile Development
React Native
iOS Development
Android Development
CI/CD
Mentoring
Startup Experience
Product Development
Direct Apply
Posted 5 months ago
Rula

Staff Software Engineer - SRE/DevEx (Remote)

RulaAnywhereFull-time
View Job
Compensation$Not specified

As a Staff SRE & DevOps Engineer, you will ensure our systems are robust, efficient, and scalable while collaborating with application engineering teams. You will enhance observability across platforms and lead the adoption of SRE best practices. | Candidates should have 8+ years of experience in Site Reliability Engineering and/or DevOps, with strong collaboration skills across teams. A deep understanding of SRE fundamentals and experience with Kubernetes and AWS is essential. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role As a Staff SRE & DevOps Engineer at Rula, you will be at the heart of our engineering operations, ensuring our systems are robust, efficient, and scalable. In this role, you'll collaborate closely with application engineering teams to enhance observability across our platforms and spearhead the adoption of SRE best practices. Ideal candidates will thrive on the opportunity to influence both technology and culture, making a lasting impact by embedding reliability and efficiency into the DNA of our engineering practices and practices. Required Qualifications 8+ years of experience with Site Reliability Engineering and/or DevOps, with a proven ability to work independently on projects and tasks. Experience collaborating across engineering and product teams, to drive change. Strong Site Reliability / DevOps Experience – knowledge of how to work with and properly apply SRE fundamentals in a mission-critical environment. Experience with on-call rotations in mission-critical environments to ensure Service Level Objectives are met for internal and external customers. 5+ years of Kubernetes experience. 5+ years of AWS experience. Experience with all aspects of Site Reliability, including monitoring, alerting, metrics, logging, and application performance monitoring, which make up the core job responsibilities. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Well-seasoned and proficient knowledge of handling complex incidents properly according to best practices. Collaborative working style and thrives in a remote environment. High personal awareness, growth mindset; “know what they don’t know” during incidents, and while participating in complex problems. 1+ year of Harness Experience. Previous experience in mission-critical systems and enterprises. SRE requires a commitment to excellence, with a deep ingrained culture of performing at a high level in stressful situations. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Site Reliability Engineering
DevOps
Kubernetes
AWS
Monitoring
Alerting
Metrics
Logging
Application Performance Monitoring
Incident Management
Collaboration
Remote Work
Growth Mindset
Harness
Mission-Critical Systems
Direct Apply
Posted 6 months ago
Rula

Patient Support Operations Manager (Remote)

RulaAnywhereFull-time
View Job
Compensation$136K - 152K a year

Oversee and manage a large patient appointments and matching support team, improve patient scheduling and matching processes, and collaborate across teams to enhance patient experience. | 3+ years leadership managing support teams, 5+ years support experience, project management, process mapping, data-driven decision making, and experience with CRM and support tools. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re looking for a thoughtful and driven leader to oversee our Appointments & Matching patient team - The group that helps people find a therapist and manage their appointments throughout their care journey. This role manages a large and growing team of support agents and a Tier 3 specialist, focusing on helping new patients get scheduled quickly and easily. You’ll work closely with teams across Rula to improve how we support patients, from streamlining how we match patients with the right therapist to managing first visit scheduling issues. If you're energized by building strong systems, helping teams thrive, and improving the experience for those seeking mental health care, this role will give you the chance to make a meaningful impact. Required Qualifications • 3+ years of leadership (managing support teams) with 5+ years of experience in Support • Experience collecting, analyzing, and using survey data to understand and improve CSAT/DSAT • Experience Project Managing large cross-functional initiatives end to end • Experience with process mapping, performance metrics, and process optimization • Experience collaborating successfully with cross-functional partners • Experience building processes and developing workflows independently Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience using data to inform decisions • Specific experience using Zendesk • Google sheets, SQL, or BI tools (Looker, Tableau, etc.) experience (intermediate) • Start-up experience • Experience working with patient populations or in Health Care and with a strong understanding of patient needs • Interest or experience working in Mental Health • Experience with multi-channel support teams (phone, email, chat) • Strong knowledge of CRM systems and tools that enable support teams to be successful We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued. Compensation Range: $136.2K - $152.2K

Leadership
Support team management
Project management
Process optimization
Data analysis
Cross-functional collaboration
Zendesk
Google Sheets
SQL
BI tools
Verified Source
Posted 6 months ago
Rula

Patient Support Operations Manager (Remote)

RulaAnywhereFull-time
View Job
Compensation$70K - 110K a year

Lead and manage the Appointments & Matching patient support team to improve patient scheduling and experience through process improvements and cross-team collaboration. | 3+ years managing support teams, 5+ years support experience, data-driven CSAT improvement, project management, process optimization, and cross-functional collaboration. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re looking for a thoughtful and driven leader to oversee our Appointments & Matching patient team - The group that helps people find a therapist and manage their appointments throughout their care journey. This role manages a large and growing team of support agents and a Tier 3 specialist, focusing on helping new patients get scheduled quickly and easily. You’ll work closely with teams across Rula to improve how we support patients, from streamlining how we match patients with the right therapist to managing first visit scheduling issues. If you're energized by building strong systems, helping teams thrive, and improving the experience for those seeking mental health care, this role will give you the chance to make a meaningful impact. Required Qualifications 3+ years of leadership (managing support teams) with 5+ years of experience in Support Experience collecting, analyzing, and using survey data to understand and improve CSAT/DSAT Experience Project Managing large cross-functional initiatives end to end Experience with process mapping, performance metrics, and process optimization Experience collaborating successfully with cross-functional partners Experience building processes and developing workflows independently Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience using data to inform decisions Specific experience using Zendesk Google sheets, SQL, or BI tools (Looker, Tableau, etc.) experience (intermediate) Start-up experience Experience working with patient populations or in Health Care and with a strong understanding of patient needs Interest or experience working in Mental Health Experience with multi-channel support teams (phone, email, chat) Strong knowledge of CRM systems and tools that enable support teams to be successful We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Support team leadership
Customer satisfaction analysis
Project management
Process mapping and optimization
Cross-functional collaboration
Zendesk
Google Sheets
SQL or BI tools
CRM systems
Multi-channel support
Direct Apply
Posted 6 months ago

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