18 open positions available
Leading strategic communications, securing funding, and building community relationships for nonprofits. | Extensive experience in nonprofit leadership, grant writing, fundraising, and strategic communications, with no specific B2B marketing or demand generation experience. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We are looking for a B2B Marketing Manager to accelerate top-of-funnel growth across our employer audiences - including commercial employers, universities, and health systems. Our goal is to help employees access the mental health benefits their organizations already offer. To do that, we build and optimize multi-channel acquisition campaigns that engage benefits leaders and decision-makers to generate high-quality leads and meetings for our Sales team. In this role, you’ll help shape our early-funnel strategy, refine segmentation and messaging, and create content and programs that help employers understand the value of partnering with Rula. You’ll collaborate closely with Sales, RevOps, and other partners to increase pipeline contribution and improve conversion across the funnel. If you’re a strategic and creative marketer who wants your work to make a real difference in mental health access, we’d love to meet you. Required Qualifications 5+ years in B2B marketing, demand generation, partner marketing, or acquisition marketing. Experience must include ownership of early-funnel execution 5+ years experience with HubSpot, Salesforce, or similar CRM + MAP systems Demonstrated success building or scaling top-of-funnel acquisition programs that drive measurable increases in qualified lead volume Strong analytical skills; able to build dashboards, analyze funnel metrics, and ensure accuracy in performance reporting Experience partnering with Sales, RevOps, or AE/SDR/BDM teams to improve lead quality, routing, and conversion Extremely strong written communication ability, with experience creating B2B content that drives TOF engagement. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience in healthcare, behavioral health, benefits, or HR tech Experience running A/B tests and optimizing messaging or creative for TOF acquisition Experience with employer marketing, benefits buyers, or enterprise outreach motions Background supporting outbound teams with messaging frameworks and sequencing guidance We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Build and maintain core infrastructure services including authentication, authorization, and event-driven architecture to support the company's mental health platform. | Experience with internal tools, SDKs, event-based architecture (Kafka), and building high-quality, well-tested code, with leadership experience in projects. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We’re looking for a Senior Engineer to join Rula’s Infrastructure Core Services team—the team that builds the backbone of our mental health platform. In this role, you’ll take ownership of critical services that keep our systems secure, scalable, and lightning-fast, including authentication, authorization, event-driven architecture (Kafka), and other core components that every Rula engineer relies on. If you’re the kind of engineer who loves enabling others to move faster and smarter, this is the team for you! Your work will empower our product teams to ship with confidence by building and delivering high-quality internal tools, SDKs, and shared services that are intuitive, reliable, and widely adopted across the org. If you thrive on writing clean, tested, and thoughtfully designed code, and take pride in building infrastructure that quietly but powerfully supports everything above it, we’d love to have you shape the future of Rula’s engineering foundation Required Qualifications Experience building high-quality, user-friendly internal tools, SDKs, and/or engineering empowerment services tools, frequently used across an engineering org. A working knowledge of Kafka-based tools and/or an event-based architecture to ensure the current core Kafka library and CLI tools maintain and evolve. Experience building thorough, well-designed, and tested code, with a high level of personal quality control that leverages standard design principles and patterns. Experience leading projects independently and collaborating within the team and cross-functionally across the org. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience with Authentication/Authorization integration and usage (OAuth, OIDC, PKCE, etc). Experience working in healthcare, credit card, etc industries where data privacy and security and system stability are a base-line requirement. Experience with Node, Typescript, Ruby, Python, or propensity to quickly learn new languages. Experience working within AWS tools. Experience working in Kubernetes. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Designing and executing revenue growth plans, modeling targets, and translating data insights into strategic decisions. | Over 10 years in revenue functions, with experience in B2B/B2B2C GTM strategies, and at least 3 years of people management. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We’re hiring a Director of Revenue Strategy & Planning to own the operating model for one of Rula’s core B2B business units. This role sits within Revenue Operations and partners closely with Sales, Marketing, Product, and Finance. You’ll design how we grow: building the plan, modeling targets and capacity, defining the sales funnel, and turning performance data into clear decisions about where to focus. In practice, that means helping us move a promising B2B motion from “growth” to “scale” by sharpening our Ideal Customer Profile (ICP), improving economics, and making sure the team has a plan they trust and can execute against. The ideal candidate has deep experience in B2B or B2B2C go-to-market strategy and sales/revenue operations, is comfortable working with small to medium-sized businesses, and enjoys switching from detailed modeling work to executive-level storytelling. Required Qualifications 10+ years of experience across revenue functions, with 5+ specifically in Sales Ops, RevOps, Strategy, or related GTM roles in B2B or B2B2C businesses 3+ years of people management experience Demonstrated expertise building and owning GTM plans (targets, quotas, territories, coverage models, or RoE) for SMB and Mid-Market sales teams Strong analytical skills; with an ability to derive insights from raw data, build/maintain forecasting models, understand funnel dynamics, and lead/co-lead pipeline reviews Excellent written and verbal communication, including experience creating executive-ready narratives and decks and translating trade-offs to non-technical audiences Experience working cross-functionally with Sales, Marketing, Finance, and Product to land GTM decisions Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience with B2B healthcare GTM motions Prior work in a multi-channel GTM environment (e.g., inbound + outbound + partner/alliances) Experience in a startup or high-growth, agile environment with shifting priorities Expertise with Salesforce (or equivalent CRM) and basic BI tools (e.g. Looker, Tableau, Hex, PowerBI) Experience supporting or running ICP tests and translating results into coverage or playbook changes We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Design and execute integrated multi-channel marketing campaigns to drive referrals from primary care providers to behavioral health services. | 3+ years marketing experience with multi-channel campaign execution and measurement in healthcare or related fields, strong collaboration and communication skills, and proficiency with marketing and analytics tools. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We are hiring a Sr. Campaign Marketing Specialist to strengthen the bridge between primary care and behavioral health at Rula. Joining our Partner Marketing team, you will partner closely with the Primary Care Physician (PCP) team to design and execute integrated campaigns that empower primary care providers to refer patients to mental health services. Day-to-day, you will develop creative, measurable multi-channel campaigns, track outcomes, and iterate to drive results. You’ll join a collaborative, data-driven, and mission-focused team that values clarity, compassion, and measurable impact. The ideal candidate will be motivated by translating provider insights into actionable campaigns that help patients access care more effectively. Required Qualifications 3+ years in marketing roles, with emphasis on planning, executing, and measuring multi-channel campaigns, in a B2B, B2B2C, or healthcare/health-tech environment A proven ability to design and launch multi-channel campaigns (email, digital, print, co-marketing) with measurable outcomes Strong cross-functional collaboration skills, partnering effectively across the organization to find solutions to dynamic projects Demonstrated expertise in analyzing campaign data, tracking KPIs, and report on results for optimization Excellent written and verbal communication skills for both provider and patient audiences Proficiency in time management, possessing the capacity to handle multiple tasks and prioritize work appropriately in an agile environment Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience in healthcare marketing, particularly behavioral health or referral-driven services Familiarity with PCP workflows and patient engagement best practices Proficiency with marketing automation platforms (HubSpot, Sendoso, etc.) and analytics tools (Looker Studio, PowerBI, Tableau, etc.) Expertise building dashboards, tracking UTM/QR codes, and optimizing conversion funnels Strong storytelling skills, with an ability to communicate campaign results and insights across stakeholders Passion for improving access to mental health care and mission-driven work We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Lead and improve provider experience by simplifying workflows and reducing administrative burdens to enhance clinical outcomes and provider satisfaction. | 5+ years product management experience with proven success in marketplace supply-side experience, workflow simplification, strong communication, and data-driven decision making. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We’re looking for a Senior Product Manager to lead Provider Experience at Rula. Our mission relies on helping clinicians thrive, clinically and operationally, so they can grow a sustainable practice and deliver exceptional care to their patients. In this role, you will own the systems and workflows that remove the “work around work” and make practicing on Rula seamless. Providers spend too much time on administrative tasks like documentation, scheduling, eligibility checks, and case management. Your mandate is to simplify their day-to-day, reduce burnout, and create an experience that supports strong clinical outcomes and a healthy practice. Your scope includes: • Scheduling & caseload management • Session delivery & AI-supported workflows • Documentation & compliance automation • Tools that improve efficiency and reduce burnout This is a highly cross-functional role partnering with Design, Engineering, Provider Operations, Clinical Leadership, Support, and Product Marketing. Success requires empathy for clinicians, strong product judgment, and a relentless focus on removing barriers that get in the way of great care. Required Qualifications • 5+ years of product management experience • Demonstrated success improving the supply-side experience in a marketplace (e.g., sellers, hosts, providers) and driving clear, measurable impact in retention, efficiency, or monetization. • Proven ability to simplify complex, multi-step workflows and redesign them into intuitive, high-efficiency product experiences. • Effective communication and alignment skills across diverse stakeholders and technical teams. • Strong analytical and problem-solving skills, with comfort using data, experimentation, and qualitative insights to make decisions. Preferred Qualifications • Experience building products for time-constrained professional users, with a strong ability to understand their motivations, constraints, and day-to-day workflows. • Experience working on products that leverage AI/ML and automation to streamline workflows or reduce repetitive tasks. We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
The Healthcare Partnerships Associate will be responsible for the full sales cycle, including prospecting, outreach, consulting, and closing providers within the SMB market. This role is crucial in expanding the company's footprint and ensuring success in making mental healthcare accessible to everyone. | Candidates must have 2+ years of experience in outbound sales or business development within the healthcare industry, with a proven track record of top performance. Additionally, they should have experience self-sourcing deals and managing customer relationships using CRM tools. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We are seeking a Healthcare Partnerships Associate who thrives in ambiguity and draws energy from building relationships and helping healthcare providers improve the outcomes of their patients. This person will be responsible for the full sales cycle including prospecting, outreaching, consulting, and closing providers within the SMB market. You will align the goals of Primary Care Providers with outcomes that drive business growth for Rula. You will be a high velocity sales professional getting commitments and subsequent referrals from multiple providers each week. Your role will be crucial in expanding our footprint, ensuring we succeed in our mission to make mental healthcare work for everyone. This role is currently 80% remote, with monthly travel required for team co-working. 100% of customer meetings are currently done remotely, but there is potential for a mix of in-person sales in the future. Candidates must be based in the Georgia market. 1 in 5 people are suffering from a mental health issue, and fewer than 50% of people are getting help. We need professionals with a track record of overachievement in outbound healthcare sales or business development that are committed to solving this problem with us and hungry to face the hardships of a 0 to 1 environment. You will join a fast-growing team that has already grown 10x this past year, at the ground level. You’ll be given the opportunity to make an impact on issues that matter in the world while improving your entrepreneurial skills. Required Qualifications 2+ years carrying a quota in outbound sales, account management, or business development serving the healthcare industry, with a track record of top 25% performance 1+ years self-sourcing at least 50% of deals through outbound channels, including cold calling Experience exceeding annual quotas >75% of career Excellent written and verbal communication skills Experience managing customer relationships and deals in a CRM tool Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Proficiency applying curiosity and experimentation to solve ambiguous problems Experience selling to a variety of personas in healthcare or health systems, from individual contributor users to executive decision makers Ability to build and scale repeatable processes for driving growth Experience selling at a startup and taking a business from 0 to 1 Been promoted internally in previous sales role(s) While we are a fully remote company, we are only considering candidates who reside in Georgia We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
The Healthcare Partnerships Associate will be responsible for the full sales cycle, including prospecting, outreach, consulting, and closing providers within the SMB market. This role is crucial in expanding the company's footprint and ensuring the success of its mission to improve mental healthcare outcomes. | Candidates must have 2+ years of experience in outbound sales or business development within the healthcare industry, with a proven track record of top performance. Experience in self-sourcing deals and managing customer relationships using a CRM tool is also required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We are seeking a Healthcare Partnerships Associate who thrives in ambiguity and draws energy from building relationships and helping healthcare providers improve the outcomes of their patients. This person will be responsible for the full sales cycle including prospecting, outreaching, consulting, and closing providers within the SMB market. You will align the goals of Primary Care Providers with outcomes that drive business growth for Rula. You will be a high velocity sales professional getting commitments and subsequent referrals from multiple providers each week. Your role will be crucial in expanding our footprint, ensuring we succeed in our mission to make mental healthcare work for everyone. This role is currently 80% remote, with monthly travel required for team co-working. 100% of customer meetings are currently done remotely, but there is potential for a mix of in-person sales in the future. Candidates must be based in the Colorado market. 1 in 5 people are suffering from a mental health issue, and fewer than 50% of people are getting help. We need professionals with a track record of overachievement in outbound healthcare sales or business development that are committed to solving this problem with us and hungry to face the hardships of a 0 to 1 environment. You will join a fast-growing team that has already grown 10x this past year, at the ground level. You’ll be given the opportunity to make an impact on issues that matter in the world while improving your entrepreneurial skills. Required Qualifications 2+ years carrying a quota in outbound sales, account management, or business development serving the healthcare industry, with a track record of top 25% performance 1+ years self-sourcing at least 50% of deals through outbound channels, including cold calling Experience exceeding annual quotas >75% of career Excellent written and verbal communication skills Experience managing customer relationships and deals in a CRM tool Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Proficiency applying curiosity and experimentation to solve ambiguous problems Experience selling to a variety of personas in healthcare or health systems, from individual contributor users to executive decision makers Ability to build and scale repeatable processes for driving growth Experience selling at a startup and taking a business from 0 to 1 Been promoted internally in previous sales role(s) While we are a fully remote company, we are only considering candidates who reside in Colorado We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Provide technical leadership in building the backend for AI-enabled mental health projects. Guide complex technical initiatives that enhance mobile and patient-facing experiences. | 8-10 years of backend software engineering experience is required, including experience with production systems and API design. Familiarity with large language models and distributed systems fundamentals is also essential. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re hiring a Staff Engineer to provide technical leadership as we build the backend for Rula’s next generation of projects. You’ll set direction for how we design and scale services in TypeScript and Node.js, guiding complex technical initiatives that power mobile and patient-facing experiences. A key focus of this role is enabling AI-powered features that deliver more personalized, effective care at scale. You’ll partner with leaders across engineering and product, mentor senior engineers, and create frameworks that multiply the impact of the org. This is a unique opportunity to shape how technology and AI come together to transform access to mental health care. Required Qualifications 8-10 years of backend software engineering experience, including designing, building, and operating production systems at scale Experience with at least one backend language commonly used for mobile backends (e.g., Python, Node.js, Ruby). Proven experience designing and implementing APIs (REST and/or GraphQL) to support complex mobile applications Hands-on experience integrating and deploying large language models (via OpenAI, Anthropic, Amazon Bedrock, or custom-hosted models) Strong knowledge of distributed systems fundamentals (scalability, caching, performance optimization, reliability, observability) Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Degree in Computer Science or equivalent practical experience. Familiarity with data-intensive systems or workflows (pipelines, integrations, metrics capture). Experience with modern infrastructure and tooling (CI/CD, cloud platforms, observability). Comfortable participating in on-call rotations, troubleshooting production issues, and contributing to team reliability practices. Prior experience in a high-growth or evolving environment, with ability to adapt to shifting priorities. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
The Senior Software Engineer will design and deliver scalable backend systems for AI-driven mental health care products. This role involves collaboration with product managers, designers, and mobile engineers to enhance patient experiences. | Candidates should have 6-8+ years of backend software engineering experience and strong proficiency in backend languages like TypeScript and Node.js. Experience with API design and integrating large language models is also required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re seeking a Senior Software Engineer to take a leading role in shaping the backend for Rula’s next generation of products. You’ll design and deliver scalable systems in TypeScript and Node.js that power new mobile and patient-facing experiences, including AI-driven capabilities that help match patients with the right care and improve outcomes. As a senior member of the team, you’ll collaborate closely with product managers, designers, and mobile engineers, mentor junior teammates, and influence how we scale our technology. This is a chance to combine technical leadership with mission-driven work, helping make mental health care more accessible and effective. Required Qualifications 6-8+ years of backend software engineering experience, including designing, building, and operating production systems at scale Strong proficiency in at least one backend language commonly used for mobile backends (e.g., Python, Node.js, Ruby) Experience designing and implementing APIs (REST and/or GraphQL) to support mobile applications Hands-on experience integrating with large language models (via OpenAI, Anthropic, Amazon Bedrock, or custom-hosted models) Strong knowledge of distributed systems fundamentals (scalability, caching, performance optimization, reliability, observability) Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Degree in Computer Science or equivalent practical experience. Familiarity with data-intensive systems or workflows (pipelines, integrations, metrics capture). Experience with modern infrastructure and tooling (CI/CD, cloud platforms, observability). Comfortable participating in on-call rotations, troubleshooting production issues, and contributing to team reliability practices. Prior experience in a high-growth or evolving environment, with the ability to adapt to shifting priorities. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Lead the BI function, develop self-service data tools, drive data strategy, collaborate on analytics roadmap, and ensure data security and regulatory compliance. | 5+ years in business/data analytics, bachelor's in quantitative field, hands-on with modern data stacks and visualization tools, BI leadership, advanced SQL, and project management experience. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role As a Sr. Analytics Manager, you will own the data strategy and Business Intelligence function within our analytics team, serving as a trusted partner to stakeholders across multiple departments. You’ll be responsible for developing and maintaining high-quality self-service tools that empower teams to make smarter, data-driven decisions. You will also enable our analytics team to drive the development of never-before seen insights. From building dashboards to training and supporting power users, you’ll ensure data is accessible, reliable, and actionable across the organization. In this role, you’ll also shape and execute our broader data strategy, proactively identifying gaps and opportunities to improve performance and quality. You’ll collaborate closely with Analytics and Data Engineering on the roadmap, drive automation to eliminate manual tasks, and safeguard sensitive information with HIPAA-compliant security standards. You’ll play a key role in guiding the evolution of our reporting infrastructure through transitions, ensuring accuracy, consistency, and adoption while minimizing disruption. Required Qualifications 5+ years of experience in business and data analytics Bachelor’s degree or higher in Math, Economics, Computer Science, Statistics, or another quantitative field Hands-on experience with modern data stacks for data pipelines (e.g., dbt) and data visualization tools (e.g., Looker, Tableau, Hex) Proven experience leading a Business Intelligence function Strong understanding of product and business analytics metrics (e.g., retention, conversion, engagement, churn) and ability to translate them into actionable insights Advanced proficiency in SQL Demonstrated project management experience Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience in an analytics role within a start-up or marketplace environment Proven ability to connect analytics insights to business strategy and influence product decisions that drive revenue and growth Hands-on experience working with event-based data People management and team leadership experience Familiarity with ensuring regulatory compliance in reporting tools and data systems We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Analyze data to generate insights influencing finance and operations, build tools to improve workflows, and collaborate cross-functionally to support patient care. | 5+ years in analytics with end-to-end ownership, expert SQL and spreadsheet skills, experience with BI tools, and preferred programming and automation capabilities. | Description: • Turn data into insights that shape how we grow - from helping us understand provider enrollment trends to uncovering opportunities in billing and collections • Sit at the center of Finance and Operations, working closely with leaders across the company to answer important questions and build tools that make everyone’s work easier • Build clarity out of complexity and have work directly influence how thousands of patients get connected to care • Answer important questions and build tools to make everyone’s work easier Requirements: • 5+ years in a dedicated analytics role w/ end to end ownership of analytic outputs & insights • Expert level in Google Sheets or Excel with advanced skills in data cleaning, merging, analysis, and modeling across multiple sources (e.g., Salesforce, Airtable, Redshift, EHR) • Expert level SQL including interacting with data warehouses (Fivetran / Redshift / BigQuery) • Experience creating data visualization and modeling with heightened analytical rigor • Experience with at least one BI tool (Looker / Tableau / PowerBI) • Preferred: Experience with programming languages (Python, R) for data analysis and automation • Preferred: Experience building scalable processes and leveraging enterprise systems (e.g., Salesforce) to improve efficiency • Preferred: Advanced data visualization and data storytelling • Preferred: Experience collaborating in an IDE with SQL & Python workflows • Preferred: Demonstrated ability to design and implement automation to reduce manual reporting or operational effort • Preferred: Familiarity with financial or payments datasets (e.g., billing, collections, accounts receivable) Benefits: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP) • New hire home office stipend • Quarterly department stipend • Wellness events and lunch & learns • Community and employee resource groups
Build Rula’s first mobile apps from the ground up using React Native. Define the technical foundation for both iOS and Android and guide the mobile strategy. | 8+ years of software engineering experience with 4+ years in mobile development and 3+ years with React Native. Familiarity with native modules for iOS and Android is required. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We are hiring a Staff Mobile Engineer to build Rula’s first mobile apps from the ground up. You’ll have the opportunity to define the technical foundation for both iOS and Android using React Native, establish best practices, and guide our approach to mobile. You’ll work closely with design and product partners to launch our first patient-facing mobile experiences, making mental health care more accessible. This is a unique opportunity to shape Rula’s mobile strategy and have an immediate impact on how patients and providers interact with our platform. Required Qualifications 8+ years software engineering experience, including 4+ years professional mobile development. 3+ years of experience with React Native Familiarity with iOS (Swift/Objective-C) and Android (Kotlin/Java) native modules Proven track record in shipping production of mobile apps end-to-end Experience setting up CI/CD for mobile Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience as a founding or early engineer at a high-growth startup Experience mentoring engineers and scaling a mobile org Experience working on 0→1 mobile products. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
You will be responsible for creating user-centered workflows that enhance therapy accessibility and effectiveness. The role focuses on designing native mobile experiences while collaborating on cross-platform solutions. | Candidates should have over 5 years of experience in Product Design with a strong portfolio of shipped products. Proven experience in designing native mobile applications and collaborating with cross-functional teams is essential. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re seeking a Sr. Product Designer to join our AI-supported therapy team, where we’re reimagining how mental health care can be delivered through thoughtful product design and intelligent AI support. This role will focus heavily on native mobile experiences (iOS and Android) while collaborating on cross-platform design solutions. You’ll be responsible for creating user-centered workflows that make therapy more accessible, engaging, and effective. Ideal candidates are excited by the opportunity to combine strong mobile design expertise with emerging AI-powered features—building products that empower therapists and support patients on their mental health journey. Required Qualifications 5+ years of professional experience in Product Design with a strong portfolio demonstrating shipped products. Proven experience designing native mobile applications (iOS + Android), with a track record of launching high-quality mobile-first products Experience collaborating cross-functionally with product, engineering, and (ideally) AI/ML partners. Mastery of Figma for end-to-end product design, prototyping, and design system contribution. Strong written and verbal communication skills; able to clearly articulate design decisions and tradeoffs. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Exposure to designing experiences that incorporate AI or machine learning (e.g., personalization, intelligent assistance). Experience designing interfaces for high-trust domains Experience conducting and integrating user research into the design process. Experience with cross-platform design systems (building or contributing to design systems that span iOS, Android, and web) — helps ensure scalability and consistency across Rula’s ecosystem. Familiarity with accessibility standards for mobile (WCAG, iOS Accessibility APIs, Android Accessibility Suite) — ensures our AI-supported therapy products are inclusive for all users. Experience with motion design and micro-interactions for mobile (e.g., animations, transitions, haptic feedback) — ability to elevate usability and delight in AI-supported mobile experiences. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
As a Staff SRE & DevOps Engineer, you will ensure our systems are robust, efficient, and scalable while collaborating with application engineering teams. You will enhance observability across platforms and lead the adoption of SRE best practices. | Candidates should have 8+ years of experience in Site Reliability Engineering and/or DevOps, with strong collaboration skills across teams. A deep understanding of SRE fundamentals and experience with Kubernetes and AWS is essential. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role As a Staff SRE & DevOps Engineer at Rula, you will be at the heart of our engineering operations, ensuring our systems are robust, efficient, and scalable. In this role, you'll collaborate closely with application engineering teams to enhance observability across our platforms and spearhead the adoption of SRE best practices. Ideal candidates will thrive on the opportunity to influence both technology and culture, making a lasting impact by embedding reliability and efficiency into the DNA of our engineering practices and practices. Required Qualifications 8+ years of experience with Site Reliability Engineering and/or DevOps, with a proven ability to work independently on projects and tasks. Experience collaborating across engineering and product teams, to drive change. Strong Site Reliability / DevOps Experience – knowledge of how to work with and properly apply SRE fundamentals in a mission-critical environment. Experience with on-call rotations in mission-critical environments to ensure Service Level Objectives are met for internal and external customers. 5+ years of Kubernetes experience. 5+ years of AWS experience. Experience with all aspects of Site Reliability, including monitoring, alerting, metrics, logging, and application performance monitoring, which make up the core job responsibilities. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Well-seasoned and proficient knowledge of handling complex incidents properly according to best practices. Collaborative working style and thrives in a remote environment. High personal awareness, growth mindset; “know what they don’t know” during incidents, and while participating in complex problems. 1+ year of Harness Experience. Previous experience in mission-critical systems and enterprises. SRE requires a commitment to excellence, with a deep ingrained culture of performing at a high level in stressful situations. We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Oversee and manage a large patient appointments and matching support team, improve patient scheduling and matching processes, and collaborate across teams to enhance patient experience. | 3+ years leadership managing support teams, 5+ years support experience, project management, process mapping, data-driven decision making, and experience with CRM and support tools. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re looking for a thoughtful and driven leader to oversee our Appointments & Matching patient team - The group that helps people find a therapist and manage their appointments throughout their care journey. This role manages a large and growing team of support agents and a Tier 3 specialist, focusing on helping new patients get scheduled quickly and easily. You’ll work closely with teams across Rula to improve how we support patients, from streamlining how we match patients with the right therapist to managing first visit scheduling issues. If you're energized by building strong systems, helping teams thrive, and improving the experience for those seeking mental health care, this role will give you the chance to make a meaningful impact. Required Qualifications • 3+ years of leadership (managing support teams) with 5+ years of experience in Support • Experience collecting, analyzing, and using survey data to understand and improve CSAT/DSAT • Experience Project Managing large cross-functional initiatives end to end • Experience with process mapping, performance metrics, and process optimization • Experience collaborating successfully with cross-functional partners • Experience building processes and developing workflows independently Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience using data to inform decisions • Specific experience using Zendesk • Google sheets, SQL, or BI tools (Looker, Tableau, etc.) experience (intermediate) • Start-up experience • Experience working with patient populations or in Health Care and with a strong understanding of patient needs • Interest or experience working in Mental Health • Experience with multi-channel support teams (phone, email, chat) • Strong knowledge of CRM systems and tools that enable support teams to be successful We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued. Compensation Range: $136.2K - $152.2K
Lead and manage the Appointments & Matching patient support team to improve patient scheduling and experience through process improvements and cross-team collaboration. | 3+ years managing support teams, 5+ years support experience, data-driven CSAT improvement, project management, process optimization, and cross-functional collaboration. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re looking for a thoughtful and driven leader to oversee our Appointments & Matching patient team - The group that helps people find a therapist and manage their appointments throughout their care journey. This role manages a large and growing team of support agents and a Tier 3 specialist, focusing on helping new patients get scheduled quickly and easily. You’ll work closely with teams across Rula to improve how we support patients, from streamlining how we match patients with the right therapist to managing first visit scheduling issues. If you're energized by building strong systems, helping teams thrive, and improving the experience for those seeking mental health care, this role will give you the chance to make a meaningful impact. Required Qualifications 3+ years of leadership (managing support teams) with 5+ years of experience in Support Experience collecting, analyzing, and using survey data to understand and improve CSAT/DSAT Experience Project Managing large cross-functional initiatives end to end Experience with process mapping, performance metrics, and process optimization Experience collaborating successfully with cross-functional partners Experience building processes and developing workflows independently Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience using data to inform decisions Specific experience using Zendesk Google sheets, SQL, or BI tools (Looker, Tableau, etc.) experience (intermediate) Start-up experience Experience working with patient populations or in Health Care and with a strong understanding of patient needs Interest or experience working in Mental Health Experience with multi-channel support teams (phone, email, chat) Strong knowledge of CRM systems and tools that enable support teams to be successful We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Lead mixed-methods UX research to uncover patient and provider interactions with AI-enabled mental health care, delivering actionable insights to guide product and design teams. | 5+ years UX research experience, expertise in generative and evaluative methods, experience with AI/ML-powered experiences, strong communication and executive influence skills. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re shaping the future of mental health care with AI-enabled experiences that enhance, not replace, the human connection at the core of therapy. Our north star is clinically-grounded and responsible AI designed to bring greater transparency, personalization, and continuous support across the therapy journey. Our work transforms therapy into an experience that’s more connected and accessible. As we expand our portfolio of AI experiences, we’re scaling our team to drive innovation and set a new standard for mental health care. We’re looking for a User Experience Researcher to lead mixed-methods research that uncovers how patients and providers interact with care before, between, and after sessions. You’ll blend qualitative and quantitative methods to deliver actionable insights, translating research into a strategy that guides product, design, engineering, and data science teams. In this role, you’ll: • Explore how AI can meaningfully enhance access, engagement, and outcomes across the patient journey. • Design and execute end-to-end generative and evaluative research that informs roadmap and design decisions. • Drive cross-functional research programs tied to Rula’s company-level AI experience strategy. • Become a trusted advisor to leadership and product teams on the most complex patient experience questions. Required Qualifications • 5+ years of UX research experience in product organizations. • Expertise in generative and evaluative methods, across both qualitative and quantitative research. • Experience researching AI/ML-powered experiences (e.g., trust, explainability, human-AI collaboration). • Strong communicator who can synthesize insights into clear, strategic recommendations. • Proven ability to influence executives and cross-functional partners. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience in high-growth consumer tech or healthcare/wellness. • Familiarity with large-scale experimentation and lean innovation teams. • Thought leadership in AI/UX research (e.g., talks, publications). • Hands-on experience with speech, multimodal, or conversational interfaces. We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Lead and execute multi-channel marketing campaigns to grow the provider network, optimize performance, and collaborate cross-functionally to align messaging and strategy. | 7+ years in performance or growth marketing with expertise in digital acquisition, analytics, experimentation, and cross-team collaboration in fast-paced environments. | We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We’re looking for a strategic and execution-oriented Senior Performance Marketing Manager to join our Marketing team and lead critical efforts to grow our provider network in high-priority states. This role will be central to driving awareness, acquisition, and activation of mental health providers, ensuring we meet patient demand, maintain high-quality care, and support efficient growth. You’ll own Rula’s provider positioning strategy to differentiate our brand and establish thought leadership, while building and scaling full-funnel campaigns across digital and offline channels. This includes testing and expanding into new marketing channels—such as paid social, influencer, direct mail, referral, and community marketing—to cost-effectively reach and activate providers. You'll also tailor strategies to state-specific market dynamics and continuously optimize performance across the funnel to improve conversion and ROI. Collaboration with Product Marketing, Creative, and Sales will be key to ensuring alignment from messaging through onboarding. This is a high-impact, full-time role with significant ownership and opportunity to shape Rula’s provider growth strategy. Required Qualifications • 7+ years of experience in performance or growth marketing, with a focus on B2B2C or multi-sided marketplaces • Proven track record of launching multi-channel acquisition campaigns (SEM, paid social, email, etc.) with measurable ROI and CAC improvement, and full-funnel conversion optimization, including lead nurturing and retargeting strategies • Strong analytical skills with experience in experimentation (A/B testing), performance reporting, and marketing attribution • Experience partnering cross-functionally with Product Marketing, Creative, and Sales teams to drive coordinated go-to-market execution • Proven ability to operate effectively in fast-paced, ambiguous environments with evolving priorities and limited structure • Excellent written and verbal communication skills for campaign strategy, cross-functional alignment, and executive updates Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. • Experience with state-level/localized marketing strategies or geo-targeted campaigns • Prior ownership of provider- or clinician-facing acquisition initiatives in healthcare or health tech • Familiarity with marketplace dynamics where supply and demand must grow in tandem • Strong understanding of behavioral segmentation and persona development • Comfort with low-fidelity testing and agile experimentation cycles We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
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