RR Donnelley

Design and develop software components and provide technical leadership on projects. | Bachelor's degree with 3+ years experience in software design, big data, web technologies, and SQL databases. | RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Staff Software Engineer I (Multiple positions), Valassis Digital Corp, Warrenville, IL. Design and develop portions of software for current components, subsystems, systems, or applications. Support complex design and coding projects. Maintain previous software versions and adhere to sound software development methodologies. Collaborate with the development team on multi-person projects and demonstrate technical leadership on smaller efforts. Communicate effectively across cross-functional teams such as engineering, data science, product management, user experience, analytics, account management, and IT to support the broader goals of software development and maintenance. Engage with customers or end users to support the hiring process through participation in intern and team interviews and maintain technical expertise as a Subject Matter Expert (SME) in specific areas or components. 40 hrs/week, Mon-Fri, 8:30 a.m.- 5:30 p.m. RRD's current salary range for this role is $144,278.94 to $185,000/ year. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. Qualifications MINIMUM REQUIREMENTS: Bachelor’s degree or foreign equivalent degree in Computer Science, Information Technology, Engineering (any), Mathematics, Physics, or a related field, and three (3) years of related work experience. In the alternative, the employer will accept Master’s degree or foreign equivalent degree in Computer Science, Information Technology, Engineering (any), Mathematics, Physics, or a related field, and one (1) year of related work experience. Must have one (1) year of experience with/in: Software design, programming, and testing using standard platform technologies such as Java, Python, C#, C++, and Microsoft technologies; Production-quality software scope evaluation, design, implementation, testing, and maintenance; Big data techniques and high scalability computing methods; Front-end web technologies and back-end systems such as web-based UI, and web services; and SQL databases and data-driven application development. 100% Telecommuting permitted. Employer will accept any suitable combination of education, training or experience. To apply, submit resume by visiting http://www.rrd.com/about/careers/ and searching for the "Staff Software Engineer I" Job Title- req. IL0220. Additional Information RRD's current salary range for this role is $144,278.94 to $185,000/ year. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Provide word processing and document production services ensuring high-quality output and managing workflows to meet deadlines. | High school diploma, at least one year document production experience, proficiency in MS Office, and strong attention to detail. | Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly Job Description The Document Production Associate position is responsible for providing word processing and/or document production services for our clients. Monday-Friday 1:30-10:00 PM (* denotes an “essential function”) *Utilize appropriate logs and/or tracking software for all document production work *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle *Perform work in document production, proofreading, intake and workflow coordination functions, as needed *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions *Communicate with team members, lead, supervisor or client on job or deadline concerns *Meet contracted deadlines for service delivery to our clients *Troubleshoot basic software or hardware problems Help to foster a proactive environment of continuous service enhancement and relationship building with the client Perform quality assurance on work, as requested Adhere to Williams Lea Tag policies, in addition to client policies Use equipment and supplies in a cost efficient manner Qualifications High school diploma or equivalent Minimum (1) year document production experience preferably in a legal, banking or large corporate environment Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills Familiar with other software programs for editing and/or creating documents Strong attention to detail; able to work on multiple projects simultaneously Must have good organizational skills Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or confidential documents and information Able to exercise good judgment to make decisions that conform to business needs and policy Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level Ability to maintain professional composure when working with immediate deadlines Ability to work both independently and collaboratively as part of a team Ability to work in a fast paced environment Ability to communicate professionally both verbally and in writing Must be self-motivated with a positive attitude Proven customer service skills are required in order to create, maintain and enhance customer relationships Additional Information The salary for this role at the noted RRD location is $16.50/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #WLWV All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans Department: Legal & Document Processing Compensation: USD 16.5 - USD 16.5 - hourly

The E-Billing Analyst will manage invoice submissions through various e-billing platforms and resolve related issues for clients. This role requires excellent communication and a high level of professional service to management, attorneys, and staff. | An associate degree or advanced degree in Business, Accounting, or Finance is preferred, along with at least 1 year of e-billing experience in a corporate law department or law firm. Knowledge of legal billing systems and proficiency in Microsoft applications are also important. | Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Shift: Monday-Friday, 8am -5pm EST Location: Fully Remote The E-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firm's e-billed clients. Excellent communication and a high level of professional service to management, attorneys and other staff is required to succeed in this role. Must have a high level of customer service, professionalism, and interpersonal skills. The role requires various interactions with all levels of management, amid a fast-paced, deadline driven environment. This position is part of a rapidly growing team. Job duties (* denotes an “essential function”) *Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests *Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing *Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process *Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support *Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions *Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system *Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices Promote effective work practices, working as a team member, and show respect for co-workers Qualifications Associate degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history 1+ years of e-billing experience within a corporate law department or law firm. Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, Ty Metrix 360, Legal-X, Serengeti/Legal Tracker) Proven knowledge and experience with BillBlast. Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats is a plus. Proficiency with Windows-based software and Microsoft Applications such as Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports. Strong reading comprehension, analytical and problem-solving skills. Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced, ever-changing work environment, and successfully prioritize and adapt to changing demands. Able to influence/steer at a senior and executive level within and outside client groups Additional Information Pay: $26 - $28/hour It is the policy of Williams Lea to ensure equal opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #GOC #LI-Remote #LI-0925 All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Perform reprographics, mail, and intake functions, manage job tickets and logs, troubleshoot equipment, meet deadlines, and interact with clients and team members. | High school diploma, minimum 3 years office services experience preferably in legal, banking, or corporate environment, skilled in mail and reprographics equipment, strong customer service and communication skills, attention to detail, ability to handle confidential information, and work in a fast-paced team environment. | Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Job Description Pay: $21.00/hr The Senior Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed. Job duties (* denotes an “essential function”) • *Utilize appropriate logs for all office services work. • *Ensure that job tickets are properly filled out before beginning work. • *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures. • *Follow procedures to run jobs in proper order. • *Communicate with supervisor or client on job or deadline issues. • *Meet contracted deadlines for accepting, completing, and delivering all work. • *Troubleshoot basic equipment problems. • Be able to lift up to 50 lbs. on a regular basis. • Prioritize workflow. • Performs Quality Assurance on own and work of others. • Load machines with various paper, toner, supplies. • Answer telephone, emails, and place service calls when needed. • Interact with clients in person, over the phone or electronically. • Adhere to Williams Lea policies in addition to client site policies. • Use equipment and supplies in a cost-efficient manner. • May train new Office Services Associates. Supervision • Number and title(s) of direct reports (if any): n/a • Received: Lead Office Services Associate, Supervisor, Manager, Director Job relationships • Internal: This position works closely with the Office Services team • External: Clients Qualifications Job qualifications • High school diploma or equivalent. • Minimum 3 years’ office services experience preferably in a legal, banking or large corporate environment. • Skilled in the use of mail, phone, email, digital reprographics and mail equipment. • Familiar with general back office procedures to meet and maintain client satisfaction. • Proven customer service skills are required in order to create, maintain and enhance customer relationships. • Good written and verbal communication skills, including professional telephone and email etiquette. • Attention to detail with good organizational skills. • Must be able to meet deadlines and complete all projects in a timely manner. • Ability to handle sensitive and/or confidential documents and information. • Able to make independent decisions that conform to business needs and policy. • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. • Must work well in a team environment. • Must be able to interact effectively with multi-functional and diverse backgrounds. • Ability to work in a fast-paced environment. • Must be self-motivated with positive can-do attitude. Statement of other duties This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Additional Information It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #LI-0925 #LI-onsite #GOC All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Manage inbound order fulfillment and customer service for print and kitting orders, including process documentation, pricing, and coordination between customers and internal departments. | 3+ years administrative or operational support experience in manufacturing or office environment, strong organizational and communication skills, proficiency with MS Office, and ability to work weekends and holidays. | RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Provide post sales customer contact for inbound order fulfillment of print and print related services and/or kitting. Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the customer. Responsibilities: • May serve as lead service professional on behalf of customer and internal RRD stakeholders, participating or leading client meetings or client business reviews. • Provide all necessary support to sales/customer responding to client inquiries and requests received through various communication modes; Handle customer concerns/issues as needed in a timely manner (i.e. dispute management, invoice reconciliation, etc); Provide proof of delivery, and order status upon request. • Engage internal and external customers to gather job requirements and translate customer requirements into detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of customers standard and complex products. • Lead efforts to provide process documentation, workflows and job aids for internal and external purposes. • May make suggestions regarding workflow/process improvements to proposed jobs to maximize the benefits to both the customer and the company. • Provide quality review of your own work and for other client care staff to ensure all information is accounted for and accurate before commencement of production. • Process orders and change notices (also includes obtaining delivery commitments and special freight quotes) in related systems as required, ensuring job instructions are verified (including pricing and quotes) in the various manufacturing systems. • Perform pricing/generate quotes. • Verify composition or perform copy prep as needed for order processing purposes. • Manage, client inventory item maintenance in applicable systems, producing and analyzing reports. • Coordinate all corrections and/or changes that occur during work-in process through written and/or verbal instructions. • May train and mentor other client care staff members. • Lead Corrective Action process on behalf of sales/customer including investigative root cause and actionable improvements. • May make recommendations to management regarding appropriate response to issues in the best interest of the customer and company. • Data entry responsibilities, setting up new items and managing current inventories. • Act as a communication link between external customer and all internal departments. • Performs other related duties and participates in special projects as assigned. Qualifications • HS diploma or equivalent with 3+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job. • May possess additional education certification in this level. • Requires excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work. • Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job. • May provide oversight of work conducted by junior level staff and/or review/audit work for accuracy. • Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully. Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments. • Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs. • Must be able to work weekends and holidays. Additional Information All your information will be kept confidential according to EEO guidelines. The national pay range for this role is $39,100 to $54,700 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Manage account activities during and after sales, coordinate campaign logistics, resolve production issues, analyze reports, and support sales with client communication and campaign execution. | Bachelor's degree preferred, 3 years relevant experience (paid media preferred), strong communication, organizational and problem-solving skills, and ability to work in a fast-paced environment. | RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description This Account Manager I position is a pivotal part of our digital campaign success. This role will support our team by providing coordination, logistical and admin support for our campaigns to maximize value and results for our client’s campaigns and growth for our company. Through strategic execution and project management, the Account Manager will ensure continuous campaign coordination support for campaigns to deliver as expected, from launch to landing. KEY DUTIES/RESPONSIBILITIES • Responsible for the account management activities during and after the sale to enable the Sales representatives to focus on selling activities. • Respond to customer requests and inquiries regarding current and future work. • Resolve issues that may arise during the production of customer products. • Analyze reports and data to identify revenue and cost containment opportunities. • Consult with customers to understand business issues and goals, and works with the customer to develop improved solutions to business needs. • Maintain up-to-date knowledge of industry trends, new products, specifications, competitor strengths, and weaknesses, and communicates new information to Sales Representatives. • Responsible for collecting, reconciling and submitting client-provided campaign assets. • Owns report creation across products and campaigns. • Sets up dashboards for assigned accounts/campaigns. • Assists with gathering final campaign insights and measurement results. • Participates in account strategy and campaign-related brainstorming sessions and research projects. • Responsible for assigned-accounts’ IO creation and approvals. • Creative oversight. • May be involved in specific customer projects as assigned by sales management. • Performs other related duties and participates in special projects as assigned. Qualifications Qualifications • Bachelor's Degree, preferred. • 3 years of relevant experience (Paid Search/Paid Media preferred). • Ability to excel in a highly dynamic, fast-paced environment that requires a fast learner and flexible thinker. • Detail-oriented and diligent work ethic with excellent communication, organizational, project/time management, and problem-solving skills. • Able to translate previous work experience into very good problem-solving skills and appropriately apply proven solutions. • Consistently deliver prescribed outcomes in a timely and accurate manner with appropriate guidance. • Apply existing processes and procedures to solve problems and may receive guidance for problems that are non-routine. • Able to apply very good functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools to complete work assignments. • Able to understand general business concepts and apply them when communicating with diverse groups of people when completing work assignments. • Strong team player. Additional Information The national pay range for this role is $63,300 - $97,400/ year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. #LI-LC4 All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans