Royal Bank of Canada

Manage incident cases related to fraud and client exploitation, coordinate with internal and external partners, and maintain thorough documentation. | Requires 5+ years in financial services, knowledge of securities or banking, excellent communication, organizational skills, and proficiency in MS Office. | Job Description What is the opportunity? As a Senior Analyst, Client Risk Prevention in the Business Risk Oversight team, you will be responsible for the intake and case management of incidents of fraud, financial exploitation, and vulnerable client support, providing proactive and responsive advice to business partners and functional groups. We are looking for someone with a passion for helping others and the ability to demonstrate professionalism and empathy with a calm demeanor while addressing potentially stressful, time-sensitive situations. Please note that the firm will consider on a case-by-case basis candidates who are willing work from any existing US RBC Wealth Management office. What will you do? Applying knowledge of regulations, internal policies and standards, and best practices, serve as a centralized intake resource and subject matter expert for US Wealth Management in response to potential fraud and/or client exploitation Manage a centralized inbox and monitor the Client Risk Prevention Hotline in a timely manner Set up and manage cases in Salesforce and maintain thorough documentation and organization of cases and files Research cases and disseminate information in accordance with desktop procedures to facilitate incident response across internal partners, including financial advisors, Operations, AML, Compliance, Corporate Investigation Services and others Provide standard advice to internal partners via phone and email using procedures and internal resources and escalate non-standard advice cases to Managers Fulfill documentation requests from government agencies such as adult protective services or law enforcement Assist with the development and maintenance of department content including procedures, employee resources, and client-facing materials Assist managers with tracking metrics and identifying trends for process improvement and efficiencies What do you need to succeed? Must-have Bachelor’s degree or equivalent experience with general knowledge of the securities or retail banking industries Five or more years of related experience within a broker dealer or financial services environment Ability to adapt to changing dynamics, including evolving intervention techniques, changing resources and new procedures Outstanding verbal and written communication skills, with the ability to handle challenging conversations Advanced organizational skills, including the ability to multi-task and prioritize with meticulous attention to detail and consistent follow through Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint Nice-to-have Series 7 & 66 or the ability to obtain within 120 days CFE and/or CFCI designations Experience levering and/or writing SQL queries for data collection and research What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to do challenging work. Opportunities to build close relationships with clients. The expected salary range for this particular position is $80,000-$135,000 (New York), $72,000-$127,00 (Chicago); $65,000-$115,000, (Minneapolis), depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high-performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value Job Skills Business Performance Management, Investment Economics, Investment Risk, Investment Risk Management, Market Risk, Performance Management (PM), Risk Control, Risk Management, Standard Operating Procedure (SOP) Additional Job Details Address: 250 NICOLLET MALL:MINNEAPOLIS City: Minneapolis Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-12-11 Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Supervise and oversee risk and compliance activities within a wealth management context, ensuring regulatory adherence and risk mitigation. | Requires 7-10 years of financial services experience, 3-5 years in supervisory risk at a broker dealer, relevant licenses, and strong knowledge of investment products and regulations. | Job Description What is the opportunity? The Supervisory Risk Manager (SRM) role is critical to the first line of defense and leading the firm's efforts for successfully protecting the RBC WM brand and managing the risk inherent in the activities conducted by the Firm's complex/branch employees and clients. In this role you will be responsible for effectively supervising the daily, weekly, monthly and periodic business activities performed by FAs and support staff in the field as well as performing oversight of certain supervisory activities that will remain the responsibilities of complex/branch management. Please note that the firm will consider on a case-by-case basis candidates who are willing work from any existing US RBC Wealth Management office. What will you do? • Ensure the alignment of overall business strategic imperatives by way of conducting required supervision that allows for identification of potentially problematic activities in their earliest stages. Ensure corrective action to protect and ultimately increase RBC's and the field's reputation and productivity. • Work as a partner to Complex Directors in modifying Financial Advisor behaviors and sales practices that are identified as problematic by designing and implementing effective disciplinary measures and corrective actions specific to the issues identified and by way of training and education. • Collaborate with field leadership, Business Supervision Group (BSG), Compliance and other departments as needed, to lead efforts in continuously modernizing and enhancing the supervisory program; ensuring it is agile and effectively reduces overall risk to the firm and RBC's clients • Serves as supervisory subject matter expert on firm initiatives; work with BSG leadership to design related supervisory procedures. • Maintain a high level of knowledge on industry trends and areas of focus to ensure appropriate supervisory practices are in place. • Serve as direct supervisor relative to all sales and trade-related activities for the complexes assigned. Such activities may include: • Reviewing daily trade and periodic activity via the on-line trade blotter (ProSurv) and conduct necessary investigation and follow-up as warranted; review all related supervisory reports • Reviewing and approving new accounts and account updates as well as related supervisory reports • Performing account triage and in-depth analysis for monthly account reviews and work with Complex Directors to ensure client contact and action steps are completed, and corrective action is implemented as warranted • Performing analysis on inactive IAG accounts, work with complex management on a recommended course of action that confirms the client's best interests are being served • Supervising all employee-related activities specific to the employee's personal accounts, outside activities, private securities transactions etc. • Reviewing all communications with the public (excluding e-communications, branch correspondence) including advertisements, speaking engagements etc. • Assessing risk in all areas of responsibility and escalate potential problems and concerns to the appropriate parties; monitor issue through resolution • Working with complex management on systemic weaknesses that pose risk to ensure corrective measures are implemented to improve behaviors • Leading internal review and analysis for material sales practice violations • Identify, propose and assist in the development of supervisory tools and procedures • Designing, implement and track warning memos when necessary; work with compliance, the Complex Director and the Division on determining when such punitive measures should be imposed • Working with corporate and field personnel to investigate and resolve potential sales practice issues • Maintaining a high level of confidentiality in accordance with department, Firm and enterprise standards What do you need to succeed? Must-have • 7-10 years of related financial services experience • 3-5 years of direct supervisory risk experience at a broker dealer • Series 7, 63/65 or 66, and 9/10. Must be willing to obtain additional licensing if required. • Excellent understanding of the stock market, investments and investment programs • Comprehensive and in-depth knowledge of investment products and strategies and their suitability for clients based on investment objectives, risk tolerance and financials • An understanding of the securities industry's regulatory environment and related policies and procedures • Strong and proven verbal and written communications skills • Very strong inter-personal skills What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. • A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off. • Leaders who support your development through coaching and managing opportunities. • Ability to make a difference and lasting impact. • Work in a dynamic, collaborative, progressive, and high-performing team. • Opportunities to do challenging work. • Opportunities to build close relationships with clients. The expected salary range for this particular position in the area is $85,000-$150,000, (Minneapolis), $94,000-$165,000, (Chicago), depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: • Drives RBC's high-performance culture • Enables collective achievement of our strategic goals • Generates sustainable shareholder returns and above market shareholder value Job Skills Audits Compliance, Critical Thinking, Data Gathering Analysis (Inactive), Decision Making, Detail-Oriented, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Risk Management, Strategic Thinking Additional Job Details Address: 250 NICOLLET MALL:MINNEAPOLIS City: Minneapolis Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-20 Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Employment Type: FULL_TIME

Analyze and clean complex data sets, map business processes, gather and document business requirements, support design and rollout of a unified data platform, and collaborate with stakeholders and developers. | 4-7 years of business analysis or project management experience, strong SQL skills, familiarity with AI tools, software development lifecycle knowledge, proficiency with collaboration tools, and excellent communication and stakeholder management skills. | Job Description • Overview We are seeking a motivated and technically adept Business Analyst (Associate) to join our Municipal Investment Banking & Community Investments team. This role will be central to designing and implementing a unified data platform that will consolidate disparate systems currently used across our low-income housing tax credit (LIHTC) syndication business (RBC Community Investments) along with building and enhancing systems that serve the Municipal Investment Banking business. The candidate will work closely with senior leadership, internal developers, and third-party vendors to map business processes, analyze and clean complex data sets, write business requirements, and support the design and launch of proprietary systems that will serve as the backbone of our Municipal Investment Banking and Community Investments businesses. These new systems are being designed with a heavy emphasis on AI and agentic workflows, so this candidate will have the opportunity to work with many cutting-edge AI technologies. This is a unique opportunity to join a mission-driven group within an investment bank that finances the creation of public infrastructure and affordable housing while developing innovative technology solutions from the ground up. Key Responsibilities Business Process Mapping • Meet with business stakeholders to document workflows, information management practices, and data flows. • Identify gaps, inefficiencies, and opportunities for process and data integration. • Data Analysis & Management • Work with large, complex SQL-based datasets to understand structure and relationships. • Collaborate with business users to reconcile data definitions with real-world use cases. • Clean, map, and organize data for migration into a unified system. • Requirements Gathering & Documentation • Translate business needs into clear, detailed business requirements and functional specifications. • Partner with banking technology team members and application developers (in-house and contractors) to assist in managing development efforts. • Technology Development & Implementation • Support design, build, testing, and rollout of the new data platform. • Coordinate UAT, training, and adoption across business users. • Provide ongoing support and manage iterative enhancements post-launch. • Ad-Hoc Model & Report Development • Assist in the production of automated financial models and reports leveraging Python, Excel VBA Macros and/or SQL Excel connections. • Cross-Functional Collaboration • Serve as a liaison between Community Investments business stakeholders, senior management and technology teams. • Ensure alignment across diverse stakeholders on project goals, priorities, and timelines. • Qualifications Experience: • 4–7 years of experience in business analysis, product management, or program/project management roles within real estate technology or financial services. • Experience with affordable housing, LIHTC, or asset management data (a plus, but not required). • Technical Skills: • Experience with AI systems and tools. Familiarity with commonly used LLMs and APIs. Proficiency with GitHub Copilot and/or Claude Code a plus. • Strong proficiency in SQL; ability to analyze large, complex datasets. • Familiarity with data modeling, ETL processes, and database design concepts. • Understanding of software development lifecycles and agile methodologies. • Familiarity with Python, JavaScript (React, Angular, NodeJS) and HTML/CSS. • Proficient with Microsoft productivity applications (Excel, Word & PowerPoint), ideally with experience writing macros in VBA. • Experience using collaboration tools (JIRA, Confluence, SharePoint, Figma) preferred. • Business Skills: • Excellent requirements gathering, documentation, and stakeholder management skills. • Strong written and verbal communication, able to translate technical topics for non-technical stakeholders. • Experience working directly with application developers. • Comfort working in a fast-paced, build-from-scratch environment. • Comfort managing long-term, large-scale projects. • Education • Bachelor's degree in finance, real estate, computer science, information systems, or related field. • Advanced degree or certifications (PMP, CBAP, etc.) a plus but not required. • Attributes of a Strong Candidate • Comfortable toggling between high-level process mapping and hands-on data analysis. • Energized by building bespoke solutions, not just implementing off-the-shelf tools. • Excited about affordable housing, community development, and impact-driven finance. • A team player who wants to stick with the platform long term, supporting both its initial launch and its ongoing evolution. • What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. • A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off. • Leaders who support your development through coaching and managing opportunities. • Ability to make a difference and lasting impact. • Work in a dynamic, collaborative, progressive, and high-performing team. • Opportunities to do challenging work. • Opportunities to build close relationships with clients. • You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: • Drives RBC’s high-performance culture • Enables collective achievement of our strategic goals • Generates sustainable shareholder returns and above market shareholder value • The expected salary range for this particular position is $100,000- $135,000, depending on your experience, skills, and registration status, market conditions and business needs. Job Skills Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork Additional Job Details Address: 2100 PENNSYLVANIA AVENUE NORTHWEST:WASHINGTON City: Washington Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: 2025-09-10 Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.