Ross Stores, Inc.

Ross Stores, Inc.

4 open positions available

4 locations
1 employment type
Actively hiring
Full-time

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Ross Stores, Inc.

Area Supervisor

Ross Stores, Inc.Kissimmee, FLFull-time
View Job
Compensation$55K - 70K a year

Supervise store operations, ensure safety, manage associates, and maintain merchandise presentation. | Prior customer service and supervisory experience, strong communication skills, and ability to work flexible hours. | Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As Part Of Our Team, You Will Experience • Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. General Purpose The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. Essential Functions Maintaining Safe & Secure Environments: • Understands that safety is the number one priority and practices safe behaviors in everything they do. • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. • Removes clutter and ensures safe, clear egress to emergency exits. • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: • Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand • Represents and supports the Company brand at all times. • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. • Keeps all areas of the Store clean, well-maintained, and merchandised to standard. • Responsible for daily trash removal. General Merchandising: • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Responsible for receiving merchandise truck when needed. • Processes all merchandise with a sense of urgency. • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). • Responsible for cleanliness and organization of all Stockrooms. • Helps deliver and place merchandise on sales floor when all merchandise is processed. • Responsible for ensuring any back-stock is secured and processed to Company policy. • Responsible for merchandising of department including the back stock. • Responsible for the reduction of loss due to damage. • Ensures compliance to the monthly presentation guidelines in assigned area. • Responsible for floor moves and signing including promotional signing as needed. • Responsible for re-wraps as needed. Loss Prevention • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Ensures Public View Monitor (PVM) system is maintained properly. • Conducts "Code 50" package inspections. • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. • Controls Retail Associates' break schedule for backups, lunches and breaks. • Ensures all equipment is working properly. • Maintains proper supplies and recovery for the Front End area. • Ensures go backs are expedited, properly scanned, security tagged and ticketed. • Teaches all Associates the "Scan and Bag" best practice. • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms • Responsible for the maintenance and cleanliness of the Fitting Rooms. • Ensures all Fitting Room garment tags are audited and accounted for to Company policy. • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: • Ensures Cash pulls and bank deposits are conducted to Company policy. • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. • Other duties as assigned by Store Manager. Competencies • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Excellent verbal communication skills. • Fluency in English. • Prior Customer Service and supervisory experience preferred. • Familiarity with point-of-sale equipment and applications. • Ability to perform basic mathematical calculations commonly used in retail environments. • Ability to work evenings and weekends. Physical Requirements/Ada Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain Assignments May Require Other Qualifications And Skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. Supervisory Responsibilities Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

team leadership
customer service
safety management
Verified Source
Posted 3 days ago
Ross Stores, Inc.

Area Supervisor

Ross Stores, Inc.Mt Dora, FLFull-time
View Job
Compensation$55K - 70K a year

Oversee store area operations, supervise associates, ensure safety and merchandise presentation, and manage store opening/closing duties. | Requires prior customer service and supervisory experience, strong communication skills, and ability to manage retail operations and staff. | Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As Part Of Our Team, You Will Experience • Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. General Purpose The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. Essential Functions Maintaining Safe & Secure Environments: • Understands that safety is the number one priority and practices safe behaviors in everything they do. • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. • Removes clutter and ensures safe, clear egress to emergency exits. • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: • Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand • Represents and supports the Company brand at all times. • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. • Keeps all areas of the Store clean, well-maintained, and merchandised to standard. • Responsible for daily trash removal. General Merchandising: • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Responsible for receiving merchandise truck when needed. • Processes all merchandise with a sense of urgency. • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). • Responsible for cleanliness and organization of all Stockrooms. • Helps deliver and place merchandise on sales floor when all merchandise is processed. • Responsible for ensuring any back-stock is secured and processed to Company policy. • Responsible for merchandising of department including the back stock. • Responsible for the reduction of loss due to damage. • Ensures compliance to the monthly presentation guidelines in assigned area. • Responsible for floor moves and signing including promotional signing as needed. • Responsible for re-wraps as needed. Loss Prevention • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Ensures Public View Monitor (PVM) system is maintained properly. • Conducts "Code 50" package inspections. • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. • Controls Retail Associates' break schedule for backups, lunches and breaks. • Ensures all equipment is working properly. • Maintains proper supplies and recovery for the Front End area. • Ensures go backs are expedited, properly scanned, security tagged and ticketed. • Teaches all Associates the "Scan and Bag" best practice. • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms • Responsible for the maintenance and cleanliness of the Fitting Rooms. • Ensures all Fitting Room garment tags are audited and accounted for to Company policy. • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: • Ensures Cash pulls and bank deposits are conducted to Company policy. • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. • Other duties as assigned by Store Manager. Competencies • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Excellent verbal communication skills. • Fluency in English. • Prior Customer Service and supervisory experience preferred. • Familiarity with point-of-sale equipment and applications. • Ability to perform basic mathematical calculations commonly used in retail environments. • Ability to work evenings and weekends. Physical Requirements/Ada Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain Assignments May Require Other Qualifications And Skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. Supervisory Responsibilities Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

supervisory leadership
customer service
team management
Verified Source
Posted 4 days ago
Ross Stores, Inc.

Area Supervisor

Ross Stores, Inc.Clermont, FLFull-time
View Job
Compensation$55K - 70K a year

Oversee store area operations, supervise associates, ensure safety and customer service standards, and manage merchandising and loss prevention. | Requires supervisory experience, customer service skills, ability to manage store operations, and basic retail math proficiency. | Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As Part Of Our Team, You Will Experience • Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. General Purpose The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. Essential Functions Maintaining Safe & Secure Environments: • Understands that safety is the number one priority and practices safe behaviors in everything they do. • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. • Removes clutter and ensures safe, clear egress to emergency exits. • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: • Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand • Represents and supports the Company brand at all times. • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. • Keeps all areas of the Store clean, well-maintained, and merchandised to standard. • Responsible for daily trash removal. General Merchandising: • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Responsible for receiving merchandise truck when needed. • Processes all merchandise with a sense of urgency. • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). • Responsible for cleanliness and organization of all Stockrooms. • Helps deliver and place merchandise on sales floor when all merchandise is processed. • Responsible for ensuring any back-stock is secured and processed to Company policy. • Responsible for merchandising of department including the back stock. • Responsible for the reduction of loss due to damage. • Ensures compliance to the monthly presentation guidelines in assigned area. • Responsible for floor moves and signing including promotional signing as needed. • Responsible for re-wraps as needed. Loss Prevention • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Ensures Public View Monitor (PVM) system is maintained properly. • Conducts "Code 50" package inspections. • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. • Controls Retail Associates' break schedule for backups, lunches and breaks. • Ensures all equipment is working properly. • Maintains proper supplies and recovery for the Front End area. • Ensures go backs are expedited, properly scanned, security tagged and ticketed. • Teaches all Associates the "Scan and Bag" best practice. • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms • Responsible for the maintenance and cleanliness of the Fitting Rooms. • Ensures all Fitting Room garment tags are audited and accounted for to Company policy. • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: • Ensures Cash pulls and bank deposits are conducted to Company policy. • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. • Other duties as assigned by Store Manager. Competencies • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Excellent verbal communication skills. • Fluency in English. • Prior Customer Service and supervisory experience preferred. • Familiarity with point-of-sale equipment and applications. • Ability to perform basic mathematical calculations commonly used in retail environments. • Ability to work evenings and weekends. Physical Requirements/Ada Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain Assignments May Require Other Qualifications And Skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. Supervisory Responsibilities Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

supervisory skills
customer service
training
safety management
Verified Source
Posted 4 days ago
Ross Stores, Inc.

Regional Logistics Manager - Store Delivery

Ross Stores, Inc.AnywhereFull-time
View Job
Compensation$90K - 135K a year

Oversee multiple cross dock facilities to drive operational, financial, and loss prevention goals through managing third-party logistics providers. | Requires 5-10 years managerial transportation experience, strong communication, negotiation skills, and knowledge of logistics operations and financial management. | **Our values start with our people, join a team that values you\!** Bring your talents to Ross, our leading off\-price retail chain with over 2,200 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant stream of high\-quality brands and on\-trend merchandise at extraordinary savings\. All while providing a fun and exciting treasure hunt experience\. As part of our team, you will experience: + **Success\.** Our winning team pursues excellence while learning and evolving + **Career growth\.** We develop industry leading talent because Ross grows when our people grow + **Teamwork\.** We work together to solve the hard problems and find the right solution + **Our commitment to Diversity, Equality & Inclusion, and our community\.** We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger\. We strive to be a positive force in our community\. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide\. With 2023 revenues of $20\.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams\. **GENERAL PURPOSE:** The Regional Logistics Manager oversees 4\-5 Cross Docks and drives operational, financial and loss prevention goals, which is executed by influencing 3rd party logistics providers without direct authority\. This is to be accomplished through detailed knowledge of Ross operations and managing the P&L of each Cross Dock that all have unique complexities\. This position balances service to Ross customers, while ensuring that budgets are adhered to while also protecting company assets\. **The base salary range for this role is $90,000 \- $135,000\. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location\. The range listed is just one component of the total compensation package for employees\. Other rewards vary by position and location\.** **ESSENTIAL FUNCTIONS:** **Driving Operational Performance** • Drive results through providing guidance, tools and information to meet or exceed key operational metrics\. \(On\-Time Deliveries, Unloads, Mis\-Directs, etc\.\) • Collaborate with logistics provider's leadership to align on prioritization of operational opportunities and steps to achieve them\. • Manage and report on logistics provider projects that may have operational implications\. Projects to include, but not limited to, MHE installations, Route Optimization, Floor Layout, Load Balancing and all Peak Planning\. • Collaborate with logistics providers on operational metrics that have a direct impact on hitting their budget, provide guidance on how they're going to solve issues, and hold them accountable to their plan\. • Responsible for managing and facilitating any Transitions, Moves or New Openings of Cross Dock facilities\. • Where necessary with Ross Leased facilities, ensure that issues that need to be addressed are channeled through the right departments and tracked through resolution\. **Managing Financial Objectives** • Responsible for tracking how locations are performing to budget\. • Responsible for possessing a thorough understanding of logistic provider's contract\. • Manage the complexities of Ross's different cost models and, regardless of cost model, determine and report on any deviation to budget if it's due to an operational miss, overspends of line items or volumes\. • Responsible for communicating and elaborating on the financial performance of a logistics provider and detailing steps they are taking to come in line with their budget\. • Ensure the logistics provider is managing all aspects of the P&L statement\. • Collaborate with logistics provider and Transportation leadership on opportunities to reduce costs and maintain service levels\. **Supporting Loss Prevention** • Ensure that the logistics provider is compliant with company's TSR based on the version that aligns with their contract and be aware of any exceptions\. • Ensure that the logistics provider is performing regular self\-audits\. • Perform audits so that likelihood of passed audits should be high\. • Validate that work orders are in place for any Loss Prevention items that needs to be corrected\. • When possible, discuss Loss Prevention Audits with Area Loss Prevention Manager when onsite\. **Supporting Positive Associate Relations Programs** • Support Positive Associate Relations Programs\. • Responsible for auditing locations compliance with Key People Processes\. **COMPETENCIES:** • Driving Results • Leading by Example • Building Effective Teams • Plans Aligns and Prioritizes • Business Acumen • Communication **QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:** **Minimum** • Bachelor's Degree or equivalent in work experience preferred • 5\-10 years manager level transportation experience to include outbound retail deliveries\. • Must possess excellent written and oral communication skills and be able to communicate with all levels and departments both within and outside the company\. • High\-Level working knowledge of Microsoft Word, Excel, Access and Power Point • Knowledge of current transportation regulations and future regulatory direction • Skillful negotiator with strong ability to influence **Preferred** • Bachelor or MBA Degree \(Transportation, logistics or Business related\) • Experience with direct P&L responsibilities • 10\-15 years prior transportation management experience \- outbound retail • Advanced analytical and reporting skills **PHYSICAL REQUIREMENTS/ADA:** No unusual physical requirements\. Requires no heavy lifting, and nearly all work is performed in a indoor facility\. The nature of the job will require time within warehouse operation as well as some time outdoors of our Cross Dock facilities\. Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; most travel is planned, involves occasional exposure to demands and pressures from persons other than immediate supervisor\. Job frequently requires sitting, handling objects with hands\. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds\. Vision requirements: Ability to see information in print and/or electronically\. Travel required up to 75% This role requires regular in\-office presence, including to engage in in\-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback\. However, this role can perform duties effectively using a combination of in\-office and remote work\. **SUPERVISORY RESPONSIBILITIES:** Store Delivery Specialists **DISCLAIMER** This job description is a summary of the primary duties and responsibilities of the job and position\. It is not intended to be a comprehensive or all\-inclusive listing of duties and responsibilities\. Contents are subject to change at management's discretion\. Ross is an equal employment opportunity employer\. We consider individuals for employment or promotion according to their skills, abilities and experience\. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce\. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex \(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding\), veteran status, military status, marital or registered domestic partnership status, medical condition \(including cancer or genetic characteristics\), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws\. **Our values start with our people, join a team that values you\!** Bring your talents to Ross, our leading off\-price retail chain with over 2,200 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant stream of high\-quality brands and on\-trend merchandise at extraordinary savings\. All while providing a fun and exciting treasure hunt experience\. As part of our team, you will experience: + **Success\.** Our winning team pursues excellence while learning and evolving + **Career growth\.** We develop industry leading talent because Ross grows when our people grow + **Teamwork\.** We work together to solve the hard problems and find the right solution + **Our commitment to Diversity, Equality & Inclusion, and our community\.** We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger\. We strive to be a positive force in our community\. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide\. With 2023 revenues of $20\.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams\. **GENERAL PURPOSE:** The Regional Logistics Manager oversees 4\-5 Cross Docks and drives operational, financial and loss prevention goals, which is executed by influencing 3rd party logistics providers without direct authority\. This is to be accomplished through detailed knowledge of Ross operations and managing the P&L of each Cross Dock that all have unique complexities\. This position balances service to Ross customers, while ensuring that budgets are adhered to while also protecting company assets\. **The base salary range for this role is $90,000 \- $135,000\. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location\. The range listed is just one component of the total compensation package for employees\. Other rewards vary by position and location\.** **ESSENTIAL FUNCTIONS:** **Driving Operational Performance** • Drive results through providing guidance, tools and information to meet or exceed key operational metrics\. \(On\-Time Deliveries, Unloads, Mis\-Directs, etc\.\) • Collaborate with logistics provider's leadership to align on prioritization of operational opportunities and steps to achieve them\. • Manage and report on logistics provider projects that may have operational implications\. Projects to include, but not limited to, MHE installations, Route Optimization, Floor Layout, Load Balancing and all Peak Planning\. • Collaborate with logistics providers on operational metrics that have a direct impact on hitting their budget, provide guidance on how they're going to solve issues, and hold them accountable to their plan\. • Responsible for managing and facilitating any Transitions, Moves or New Openings of Cross Dock facilities\. • Where necessary with Ross Leased facilities, ensure that issues that need to be addressed are channeled through the right departments and tracked through resolution\. **Managing Financial Objectives** • Responsible for tracking how locations are performing to budget\. • Responsible for possessing a thorough understanding of logistic provider's contract\. • Manage the complexities of Ross's different cost models and, regardless of cost model, determine and report on any deviation to budget if it's due to an operational miss, overspends of line items or volumes\. • Responsible for communicating and elaborating on the financial performance of a logistics provider and detailing steps they are taking to come in line with their budget\. • Ensure the logistics provider is managing all aspects of the P&L statement\. • Collaborate with logistics provider and Transportation leadership on opportunities to reduce costs and maintain service levels\. **Supporting Loss Prevention** • Ensure that the logistics provider is compliant with company's TSR based on the version that aligns with their contract and be aware of any exceptions\. • Ensure that the logistics provider is performing regular self\-audits\. • Perform audits so that likelihood of passed audits should be high\. • Validate that work orders are in place for any Loss Prevention items that needs to be corrected\. • When possible, discuss Loss Prevention Audits with Area Loss Prevention Manager when onsite\. **Supporting Positive Associate Relations Programs** • Support Positive Associate Relations Programs\. • Responsible for auditing locations compliance with Key People Processes\. **COMPETENCIES:** • Driving Results • Leading by Example • Building Effective Teams • Plans Aligns and Prioritizes • Business Acumen • Communication **QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:** **Minimum** • Bachelor's Degree or equivalent in work experience preferred • 5\-10 years manager level transportation experience to include outbound retail deliveries\. • Must possess excellent written and oral communication skills and be able to communicate with all levels and departments both within and outside the company\. • High\-Level working knowledge of Microsoft Word, Excel, Access and Power Point • Knowledge of current transportation regulations and future regulatory direction • Skillful negotiator with strong ability to influence **Preferred** • Bachelor or MBA Degree \(Transportation, logistics or Business related\) • Experience with direct P&L responsibilities • 10\-15 years prior transportation management experience \- outbound retail • Advanced analytical and reporting skills **PHYSICAL REQUIREMENTS/ADA:** No unusual physical requirements\. Requires no heavy lifting, and nearly all work is performed in a indoor facility\. The nature of the job will require time within warehouse operation as well as some time outdoors of our Cross Dock facilities\. Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; most travel is planned, involves occasional exposure to demands and pressures from persons other than immediate supervisor\. Job frequently requires sitting, handling objects with hands\. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds\. Vision requirements: Ability to see information in print and/or electronically\. Travel required up to 75% This role requires regular in\-office presence, including to engage in in\-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback\. However, this role can perform duties effectively using a combination of in\-office and remote work\. **SUPERVISORY RESPONSIBILITIES:** Store Delivery Specialists **DISCLAIMER** This job description is a summary of the primary duties and responsibilities of the job and position\. It is not intended to be a comprehensive or all\-inclusive listing of duties and responsibilities\. Contents are subject to change at management's discretion\. Ross is an equal employment opportunity employer\. We consider individuals for employment or promotion according to their skills, abilities and experience\. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce\. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex \(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding\), veteran status, military status, marital or registered domestic partnership status, medical condition \(including cancer or genetic characteristics\), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws\.

Logistics Management
Operations Management
Staff Supervision
Verified Source
Posted 4 months ago

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