Rocket

Liaise with Oracle support, handle user onboarding/offboarding and access reviews, document business requirements, and coordinate with stakeholders. | 2+ years Oracle ERP experience, understanding of enterprise business processes, familiarity with ticketing systems, and ability to document business requirements. | Role Requirements: • 2+ years hands-on experience with Oracle Fusion ERP ( if they don t have Oracle Fusion then just Oracle ERP is ok) • High-level understanding of enterprise business processes (P2P, O2C). • Familiarity with ticketing systems (Jira Service Management preferred). • Ability to document business requirements clearly (BRD writing). • Experience in finance or information systems; ideally someone who understands procurement workflows (e.g., PR to PO process). • Not expected to configure systems functional understanding is sufficient. Day-to-Day Responsibilities: • Liaise with Oracle support team for troubleshooting and reporting. • Handle onboarding/offboarding, user access reviews, and L1 support. • Fill out BRDs, take meeting minutes, and follow up with business stakeholders. Tech Stack & Systems: • Oracle Fusion ERP • Jira Service Management • Salesforce • MuleSoft • Stripe (payment integration) • Tax systems Team & Growth Plans: • Manager leads a mostly third-party team managing Salesforce and Oracle. • Goal: Build more in-house capabilities to support IPO readiness. • Future hiring plans include SFDC Architect and MuleSoft Integration roles in 2026. Additional Notes: • Flexibility on ERP experience if candidate has strong business process knowledge. • Remote Bay Area candidates acceptable with quarterly travel to SF.