Rocket

Lead API and graph architecture strategy and governance for a large-scale system migration. | 12+ years software engineering with demonstrated enterprise API platform leadership and advanced GraphQL and REST expertise. | Principal Engineer As a Principal Engineer within Servicing Digital, you'll help define and deliver Rocket's next generation of client-facing servicing experiences for millions of homeowners. Servicing Digital owns the end-to-end digital journey for clients after close — powering Rocket Mortgage Servicing platform and every interaction a client has with their loan, their account, and their servicer. We are entering a pivotal chapter — a full-scale System of Record modernization that will reshape the technical foundation beneath our client experiences and redefine how servicing works through AI-driven workflows and decisioning. The engineers who join us now will not inherit a finished system. They will build the one that replaces it. The Graph & API domain sits at the center of that transformation. You'll architect and govern the abstraction layer that keeps our client-facing products stable and decoupled as the systems beneath them change. Your work will determine how fast the vertical can move, how safely teams can ship, and how confidently Rocket can execute one of its most consequential technology investments. Principal Engineers provide cross-organizational technical leadership, operating across multiple divisions and domains to drive enterprise-wide technology standards, build advanced platforms, and accelerate internal transformation. As key thought leaders, Principal Engineers define and influence technical strategy, shape engineering culture, and represent engineering in executive-level discussions. They introduce and scale innovative solutions — including AI and automation throughout the software development lifecycle — that materially impact the company and industry. In the Graph & API role, this mandate is sharpened by urgency: a full-scale System of Record migration makes stable, well-governed API abstractions a business-critical dependency. You will own the technical strategy for how Servicing Digital's graph and API layer is designed, governed, and evolved — ensuring that client experiences remain fast, coherent, and decoupled from the migration happening beneath them. About the role • Define and own the API and graph architecture strategy for Servicing Digital, including schema design, federation patterns, and versioning governance. • Architect and steward the abstraction layer that decouples client-facing experiences from underlying systems during and after the System of Record migration. • Establish API design standards, schema governance practices, and developer contracts that scale across multiple product teams. • Guide technology adoption across GraphQL, schema federation, REST, and event-driven integration patterns. • Build and maintain API platform tooling, documentation standards, and developer experience infrastructure that accelerates team velocity. • Integrate and advocate for AI-assisted tooling throughout the API development lifecycle. • Mentor engineers and technical leads, elevating graph and API craft across the vertical. • Represent Servicing Digital's API strategy in architecture reviews, executive discussions, and cross-vertical technical forums. About you Minimum Qualifications • Bachelor's or higher in Computer Science or a related field. • 12+ years in professional software engineering and architecture roles. • Demonstrated experience leading API or graph platform strategy at enterprise scale. Preferred Qualifications • Advanced expertise in GraphQL, schema federation, API design and governance, REST, and event-driven integration patterns. • Demonstrated experience designing abstraction layers that insulate consumer experiences from backend system changes, including migrations and re-platforming efforts. • Deep fluency in TypeScript and AWS-native service patterns relevant to API and graph infrastructure. • Track record of establishing API standards and governance that scale across multiple teams and domains. • Excellent communicator, equally effective in engineering design reviews and executive-level architecture discussions. What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of benefits and perks. On-Call Expectations This role may include participation in an on-call rotation to support production systems and ensure service reliability. On-call responsibilities may include coverage during nights and weekends. If applicable, frequency and scheduling will be determined by team needs and communicated accordingly. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. The compensation for this position is $169,500.00-$366,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company's current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

Lead API and graph architecture strategy, govern schema design, and mentor engineers to support a major system migration. | 12+ years software engineering experience with demonstrated leadership in API or graph platform strategy at enterprise scale. | Principal Engineer As a Principal Engineer within Servicing Digital, you'll help define and deliver Rocket's next generation of client-facing servicing experiences for millions of homeowners. Servicing Digital owns the end-to-end digital journey for clients after close — powering Rocket Mortgage Servicing platform and every interaction a client has with their loan, their account, and their servicer. We are entering a pivotal chapter — a full-scale System of Record modernization that will reshape the technical foundation beneath our client experiences and redefine how servicing works through AI-driven workflows and decisioning. The engineers who join us now will not inherit a finished system. They will build the one that replaces it. The Graph & API domain sits at the center of that transformation. You'll architect and govern the abstraction layer that keeps our client-facing products stable and decoupled as the systems beneath them change. Your work will determine how fast the vertical can move, how safely teams can ship, and how confidently Rocket can execute one of its most consequential technology investments. Principal Engineers provide cross-organizational technical leadership, operating across multiple divisions and domains to drive enterprise-wide technology standards, build advanced platforms, and accelerate internal transformation. As key thought leaders, Principal Engineers define and influence technical strategy, shape engineering culture, and represent engineering in executive-level discussions. They introduce and scale innovative solutions — including AI and automation throughout the software development lifecycle — that materially impact the company and industry. In the Graph & API role, this mandate is sharpened by urgency: a full-scale System of Record migration makes stable, well-governed API abstractions a business-critical dependency. You will own the technical strategy for how Servicing Digital's graph and API layer is designed, governed, and evolved — ensuring that client experiences remain fast, coherent, and decoupled from the migration happening beneath them. About the role • Define and own the API and graph architecture strategy for Servicing Digital, including schema design, federation patterns, and versioning governance. • Architect and steward the abstraction layer that decouples client-facing experiences from underlying systems during and after the System of Record migration. • Establish API design standards, schema governance practices, and developer contracts that scale across multiple product teams. • Guide technology adoption across GraphQL, schema federation, REST, and event-driven integration patterns. • Build and maintain API platform tooling, documentation standards, and developer experience infrastructure that accelerates team velocity. • Integrate and advocate for AI-assisted tooling throughout the API development lifecycle. • Mentor engineers and technical leads, elevating graph and API craft across the vertical. • Represent Servicing Digital's API strategy in architecture reviews, executive discussions, and cross-vertical technical forums. About you Minimum Qualifications • Bachelor's or higher in Computer Science or a related field. • 12+ years in professional software engineering and architecture roles. • Demonstrated experience leading API or graph platform strategy at enterprise scale. Preferred Qualifications • Advanced expertise in GraphQL, schema federation, API design and governance, REST, and event-driven integration patterns. • Demonstrated experience designing abstraction layers that insulate consumer experiences from backend system changes, including migrations and re-platforming efforts. • Deep fluency in TypeScript and AWS-native service patterns relevant to API and graph infrastructure. • Track record of establishing API standards and governance that scale across multiple teams and domains. • Excellent communicator, equally effective in engineering design reviews and executive-level architecture discussions. What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of benefits and perks. On-Call Expectations This role may include participation in an on-call rotation to support production systems and ensure service reliability. On-call responsibilities may include coverage during nights and weekends. If applicable, frequency and scheduling will be determined by team needs and communicated accordingly. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. The compensation for this position is $169,500.00-$366,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company's current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

Lead and execute enterprise transformation initiatives with change strategies and stakeholder engagement. | Bachelor's degree with 3+ years leading transformation or change initiatives and strong communication skills. | As a Principal Organizational Change Consultant, you’ll drive the successful execution of enterprise transformation initiatives by designing and delivering end-to-end change strategies that enable adoption and measurable business outcomes. You won’t just recommend the plan — you’ll build it, refine it, and execute it. From strategy development to executive-ready presentations, communications, stakeholder engagement, and adoption plans, you will be hands-on in delivering the work that drives results. Our team often manages multiple high-priority initiatives simultaneously. We’re looking for someone who thrives in that environment — a strategic thinker who is equally comfortable rolling up their sleeves to get the work done. About The Role • Lead change strategy and execution for complex, cross-functional transformation initiatives • Translate business objectives into clear, actionable change and adoption plans • Build executive-ready materials that communicate strategy, progress, risks, and impact • Develop stakeholder engagement plans, communications, and enablement materials • Conduct impact and readiness assessments to inform approach and mitigate risk • Facilitate working sessions and leadership discussions to drive alignment and accountability • Manage multiple concurrent initiatives with tight timelines and evolving priorities • Track adoption and effectiveness, adjusting plans to drive results • Partner with business leaders, project teams, and communications partners to ensure cohesive delivery • Contribute to strengthening enterprise change and transformation practices About You Minimum Qualifications • Bachelor’s degree in business, organizational development, human resources, communications, or a related field • 3+ years of experience leading or supporting transformation, change, or complex cross-functional initiatives • Demonstrated experience owning initiatives from strategy through execution • Proven ability to create clear, structured plans and drive work forward in fast-paced environments • Strong executive communication skills, including experience building presentations and synthesizing complex information • Experience developing stakeholder-facing materials such as communications, plans, or enablement resources • Ability to manage multiple concurrent priorities while maintaining quality and momentum • Strong facilitation and stakeholder engagement skills • Analytical and problem-solving skills with the ability to turn ambiguity into actionable next steps Preferred Qualifications • 5+ years of experience in transformation, organizational change, program delivery, or related roles • Experience supporting enterprise-wide or multi-business area initiatives • Familiarity with change management methodologies (e.g., Prosci, ADKAR, Kotter, or similar) • Experience working in fast-paced organizations • Experience measuring adoption, engagement, or business impact related to transformation efforts What You’ll Get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. About Us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.

Liaise with Oracle support, handle user onboarding/offboarding and access reviews, document business requirements, and coordinate with stakeholders. | 2+ years Oracle ERP experience, understanding of enterprise business processes, familiarity with ticketing systems, and ability to document business requirements. | Role Requirements: • 2+ years hands-on experience with Oracle Fusion ERP ( if they don t have Oracle Fusion then just Oracle ERP is ok) • High-level understanding of enterprise business processes (P2P, O2C). • Familiarity with ticketing systems (Jira Service Management preferred). • Ability to document business requirements clearly (BRD writing). • Experience in finance or information systems; ideally someone who understands procurement workflows (e.g., PR to PO process). • Not expected to configure systems functional understanding is sufficient. Day-to-Day Responsibilities: • Liaise with Oracle support team for troubleshooting and reporting. • Handle onboarding/offboarding, user access reviews, and L1 support. • Fill out BRDs, take meeting minutes, and follow up with business stakeholders. Tech Stack & Systems: • Oracle Fusion ERP • Jira Service Management • Salesforce • MuleSoft • Stripe (payment integration) • Tax systems Team & Growth Plans: • Manager leads a mostly third-party team managing Salesforce and Oracle. • Goal: Build more in-house capabilities to support IPO readiness. • Future hiring plans include SFDC Architect and MuleSoft Integration roles in 2026. Additional Notes: • Flexibility on ERP experience if candidate has strong business process knowledge. • Remote Bay Area candidates acceptable with quarterly travel to SF.