Rockbot

Lead creative direction, brand evolution, team leadership, and hands-on design execution to elevate the Rockbot brand. | 7-12+ years of creative experience with top-tier agency training, strong leadership, and mastery of design craft in tech or SaaS environments. | The world of digital retail media, music, and television is in the midst of explosive growth as brick-and-mortar businesses seek to create savvy, personalized, and engaging experiences for their customers, patrons, and members. And Rockbot wants the same. We’re seeking an agency-grade Director, Brand and Creative Services who sets—and defends—an uncompromising standard of excellence and innovation for our brand. As our creative leader, you will help us re-express a well-defined and articulated brand identity that is evolving rapidly as we grow, scale and innovate. This role requires a rare blend of visionary thinking and hands-on craft: someone who can architect a creative direction that stands up to scrutiny, then jump into the work to ensure every detail meets the highest bar. Reporting directly to the SVP of Marketing, you’ll be responsible for delivering top-grade visual storytelling that elevates and energizes our brand, deepens market differentiation, and resonates through every channel—from major campaigns to the smallest design element. If you thrive on creating standout work, reimagining brands as they grow, and fiercely protecting creative integrity, this role is for you. This is a true player-coach role that blends creative vision, brand stewardship, team leadership, and hands-on craft. Your time will be thoughtfully balanced across: • 20% Creative Direction & Brand Evolution: shaping the future of the Rockbot brand and setting the creative standard across the business • 20% Hands-On Creative Execution: rolling up your sleeves to bring ideas to life and elevate key deliverables • 20% Team Leadership & Creative Mentorship: inspiring, developing, and raising the bar for creative talent • 20% Campaign Development & Visual Storytelling: conceiving and delivering memorable, high-impact brand moments • 10% Creative Operations & Systems: building scalable processes that enable exceptional work at speed • 10% Agency & External Partner Leadership: directing and managing creative partners to ensure excellence and consistency This role is ideal for a creative leader who is equally energized by defining the vision, developing great talent, and personally shaping the work that brings a brand to life. You will have the freedom (and responsibility) to accelerate a brand that is in a transformation stage, and have the ability to leave a lasting creative mark on a high-growth tech company. You’ll join a marketing leadership team committed to creative excellence and long-term brand building, in an environment where high standards, originality, and bold ideas are valued and expected. Yours will be the defining, strategic voice in: Brand Leadership & Evolution • Own the Rockbot brand identity and continuously evolve it to match the company’s trajectory, product innovation, and market momentum. • Set and uphold a creative benchmark that reflects excellence across all expressions of the brand. • Reimagine the brand system as the company grows—ensuring it remains modern, coherent, and differentiated. • Act as the brand’s guardian, confidently defending creative decisions with strategic clarity and expert rationale. Creative Direction & Craft • Lead the creation of visually compelling, story-driven campaigns that communicate our value with sophistication and emotional impact. • Oversee concepting and execution for web, product launches, video, digital, content, and experiential—always raising the bar. • Maintain an exacting eye for design, narrative consistency, and creative craft across all assets. • Roll up your sleeves and contribute hands-on design, direction, and refinement to key deliverables. Collaboration & Leadership • Partner with Marketing, Product, Sales, and Executive teams to ensure creative direction is aligned with business strategy and growth. • Mentor, motivate, and elevate internal creatives while establishing scalable creative processes and brand systems. • Manage agency partners and freelancers to deliver consistently excellent work. • Present creative work with conviction—grounded in insight, strategy, and brand principles. Your domain expertise should include: • 7–12+ years of creative experience with top-tier agency training and deep expertise in the tech industry, with preference to experience in SaaS-based businesses similar in stage to Rockbot • A portfolio that showcases world-class visual storytelling, brand evolution, and integrated campaign work. • A reputation for demanding excellence—both in conceptual thinking and executional detail. • Ability to build, adapt, and scale brand systems that evolve alongside fast-growth companies. • Hands-on mastery of design craft, supported by strong conceptual, editorial, and narrative instincts. • Strong leadership presence, with the ability to inspire teams and champion bold creative. • Expertise with core creative tools (Figma, Adobe CC, etc.) and a passion for staying ahead of design trends. About Rockbot: Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable. From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com. Compensation: Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. The base compensation band for this role is $180-210K, as well as equity, and benefits for all team members. Our Values: • Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better. • Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships. • Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters. • Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions. • Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges. • Integrity: We say what we mean, and do what we say, simply, clearly, honestly. Rockbot is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences

Lead creative direction, brand evolution, team leadership, and hands-on design execution to elevate the company's brand identity. | 7-12+ years creative experience with agency training, strong leadership, mastery of design tools, and ability to scale brand systems in tech SaaS environments. | The world of digital retail media, music, and television is in the midst of explosive growth as brick-and-mortar businesses seek to create savvy, personalized, and engaging experiences for their customers, patrons, and members. And Rockbot wants the same. We’re seeking an agency-grade Director, Brand and Creative Services who sets—and defends—an uncompromising standard of excellence and innovation for our brand. As our creative leader, you will help us re-express a well-defined and articulated brand identity that is evolving rapidly as we grow, scale and innovate. This role requires a rare blend of visionary thinking and hands-on craft: someone who can architect a creative direction that stands up to scrutiny, then jump into the work to ensure every detail meets the highest bar. Reporting directly to the SVP of Marketing, you’ll be responsible for delivering top-grade visual storytelling that elevates and energizes our brand, deepens market differentiation, and resonates through every channel—from major campaigns to the smallest design element. If you thrive on creating standout work, reimagining brands as they grow, and fiercely protecting creative integrity, this role is for you. This is a true player-coach role that blends creative vision, brand stewardship, team leadership, and hands-on craft. Your time will be thoughtfully balanced across: • 20% Creative Direction & Brand Evolution: shaping the future of the Rockbot brand and setting the creative standard across the business • 20% Hands-On Creative Execution: rolling up your sleeves to bring ideas to life and elevate key deliverables • 20% Team Leadership & Creative Mentorship: inspiring, developing, and raising the bar for creative talent • 20% Campaign Development & Visual Storytelling: conceiving and delivering memorable, high-impact brand moments • 10% Creative Operations & Systems: building scalable processes that enable exceptional work at speed • 10% Agency & External Partner Leadership: directing and managing creative partners to ensure excellence and consistency This role is ideal for a creative leader who is equally energized by defining the vision, developing great talent, and personally shaping the work that brings a brand to life. You will have the freedom (and responsibility) to accelerate a brand that is in a transformation stage, and have the ability to leave a lasting creative mark on a high-growth tech company. You’ll join a marketing leadership team committed to creative excellence and long-term brand building, in an environment where high standards, originality, and bold ideas are valued and expected. Yours will be the defining, strategic voice in: Brand Leadership & Evolution • Own the Rockbot brand identity and continuously evolve it to match the company’s trajectory, product innovation, and market momentum. • Set and uphold a creative benchmark that reflects excellence across all expressions of the brand. • Reimagine the brand system as the company grows—ensuring it remains modern, coherent, and differentiated. • Act as the brand’s guardian, confidently defending creative decisions with strategic clarity and expert rationale. Creative Direction & Craft • Lead the creation of visually compelling, story-driven campaigns that communicate our value with sophistication and emotional impact. • Oversee concepting and execution for web, product launches, video, digital, content, and experiential—always raising the bar. • Maintain an exacting eye for design, narrative consistency, and creative craft across all assets. • Roll up your sleeves and contribute hands-on design, direction, and refinement to key deliverables. Collaboration & Leadership • Partner with Marketing, Product, Sales, and Executive teams to ensure creative direction is aligned with business strategy and growth. • Mentor, motivate, and elevate internal creatives while establishing scalable creative processes and brand systems. • Manage agency partners and freelancers to deliver consistently excellent work. • Present creative work with conviction—grounded in insight, strategy, and brand principles. Your domain expertise should include: • 7–12+ years of creative experience with top-tier agency training and deep expertise in the tech industry, with preference to experience in SaaS-based businesses similar in stage to Rockbot • A portfolio that showcases world-class visual storytelling, brand evolution, and integrated campaign work. • A reputation for demanding excellence—both in conceptual thinking and executional detail. • Ability to build, adapt, and scale brand systems that evolve alongside fast-growth companies. • Hands-on mastery of design craft, supported by strong conceptual, editorial, and narrative instincts. • Strong leadership presence, with the ability to inspire teams and champion bold creative. • Expertise with core creative tools (Figma, Adobe CC, etc.) and a passion for staying ahead of design trends. About Rockbot: Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable. From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com. Compensation: Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. The base compensation band for this role is $180-210K, as well as equity, and benefits for all team members. Our Values: • Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better. • Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships. • Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters. • Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions. • Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges. • Integrity: We say what we mean, and do what we say, simply, clearly, honestly. Rockbot is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences

Lead brand and creative services including creative direction, team leadership, and brand evolution. | 7-12+ years creative experience with agency training, strong design craft, leadership, and SaaS industry expertise. | The world of digital retail media, music, and television is in the midst of explosive growth as brick-and-mortar businesses seek to create savvy, personalized, and engaging experiences for their customers, patrons, and members. And Rockbot wants the same. We’re seeking an agency-grade Director, Brand and Creative Services who sets—and defends—an uncompromising standard of excellence and innovation for our brand. As our creative leader, you will help us re-express a well-defined and articulated brand identity that is evolving rapidly as we grow, scale and innovate. This role requires a rare blend of visionary thinking and hands-on craft: someone who can architect a creative direction that stands up to scrutiny, then jump into the work to ensure every detail meets the highest bar. Reporting directly to the SVP of Marketing, you’ll be responsible for delivering top-grade visual storytelling that elevates and energizes our brand, deepens market differentiation, and resonates through every channel—from major campaigns to the smallest design element. If you thrive on creating standout work, reimagining brands as they grow, and fiercely protecting creative integrity, this role is for you. This is a true player-coach role that blends creative vision, brand stewardship, team leadership, and hands-on craft. Your time will be thoughtfully balanced across: • 20% Creative Direction & Brand Evolution: shaping the future of the Rockbot brand and setting the creative standard across the business • 20% Hands-On Creative Execution: rolling up your sleeves to bring ideas to life and elevate key deliverables • 20% Team Leadership & Creative Mentorship: inspiring, developing, and raising the bar for creative talent • 20% Campaign Development & Visual Storytelling: conceiving and delivering memorable, high-impact brand moments • 10% Creative Operations & Systems: building scalable processes that enable exceptional work at speed • 10% Agency & External Partner Leadership: directing and managing creative partners to ensure excellence and consistency This role is ideal for a creative leader who is equally energized by defining the vision, developing great talent, and personally shaping the work that brings a brand to life. You will have the freedom (and responsibility) to accelerate a brand that is in a transformation stage, and have the ability to leave a lasting creative mark on a high-growth tech company. You’ll join a marketing leadership team committed to creative excellence and long-term brand building, in an environment where high standards, originality, and bold ideas are valued and expected. Yours will be the defining, strategic voice in: Brand Leadership & Evolution • Own the Rockbot brand identity and continuously evolve it to match the company’s trajectory, product innovation, and market momentum. • Set and uphold a creative benchmark that reflects excellence across all expressions of the brand. • Reimagine the brand system as the company grows—ensuring it remains modern, coherent, and differentiated. • Act as the brand’s guardian, confidently defending creative decisions with strategic clarity and expert rationale. Creative Direction & Craft • Lead the creation of visually compelling, story-driven campaigns that communicate our value with sophistication and emotional impact. • Oversee concepting and execution for web, product launches, video, digital, content, and experiential—always raising the bar. • Maintain an exacting eye for design, narrative consistency, and creative craft across all assets. • Roll up your sleeves and contribute hands-on design, direction, and refinement to key deliverables. Collaboration & Leadership • Partner with Marketing, Product, Sales, and Executive teams to ensure creative direction is aligned with business strategy and growth. • Mentor, motivate, and elevate internal creatives while establishing scalable creative processes and brand systems. • Manage agency partners and freelancers to deliver consistently excellent work. • Present creative work with conviction—grounded in insight, strategy, and brand principles. Your domain expertise should include: • 7–12+ years of creative experience with top-tier agency training and deep expertise in the tech industry, with preference to experience in SaaS-based businesses similar in stage to Rockbot • A portfolio that showcases world-class visual storytelling, brand evolution, and integrated campaign work. • A reputation for demanding excellence—both in conceptual thinking and executional detail. • Ability to build, adapt, and scale brand systems that evolve alongside fast-growth companies. • Hands-on mastery of design craft, supported by strong conceptual, editorial, and narrative instincts. • Strong leadership presence, with the ability to inspire teams and champion bold creative. • Expertise with core creative tools (Figma, Adobe CC, etc.) and a passion for staying ahead of design trends. About Rockbot: Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable. From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com. Compensation: Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. The base compensation band for this role is $180-210K, as well as equity, and benefits for all team members. Our Values: • Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better. • Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships. • Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters. • Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions. • Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges. • Integrity: We say what we mean, and do what we say, simply, clearly, honestly. Rockbot is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences

Lead and scale growth marketing strategies and systems focusing on customer acquisition, pipeline growth, and AI-augmented marketing operations. | 8+ years in growth marketing with hands-on experience in paid search, social, ABM, SEO, marketing attribution, and AI marketing tools. | Rockbot is looking for a Director, Growth Marketing to help architect and scale the next phase of our growth engine. You will lead the strategies and systems that drive customer acquisition, pipeline growth, and lifetime value, with an increasingly AI-augmented approach to how modern marketing gets done. We're looking for a seasoned, hands-on leader who combines deep demand generation expertise with genuine fluency in AI tools: someone who doesn't just know what's possible, but actively builds skills, workflows and team habits around it. The Rockbot team is committed to creating uniquely qualified brand opportunities by changing the way digital media is experienced in businesses of every size and shape. We are technologists, music lovers, and content creators all focused on producing the most amazing customer experience possible, and we're having a great time doing it. If this sounds compelling, let's talk. What You’ll Do Build and Scale Rockbot’s Growth Engine Lead and evolve Rockbot’s growth marketing function with a focus on qualified pipeline, customer acquisition, and measurable business impact. You will: • Build scalable growth systems that drive pipeline, acquisition, and marketing contribution to revenue • Establish repeatable operating and measurement practices that support long-term growth • Balance near-term demand generation with durable growth investments Inbound Demand Generation + Paid Acquisition • Own digital lead generation across paid search, paid social, display, retargeting, and emerging acquisition channels • Drive qualified pipeline and customer acquisition through scalable, measurable demand generation programs • Optimize performance across Google, Bing, LinkedIn, Reddit, and evolving AI-powered discovery channels • Continuously evaluate channel performance and allocate spend based on measurable return Build Thoughtful Growth Strategy Design differentiated growth motions aligned to customer segments and buying behavior. You will: • Build distinct growth strategies for SMB, enterprise, and strategic account motions • Support both high-velocity conversion and longer, multi-touch sales cycles • Partner with Sales on account-based engagement and pipeline acceleration You understand that these motions require fundamentally different acquisition and nurture strategies. AI-Native Marketing Operations Help modernize how marketing work gets done. You will: • Evaluate and implement AI-powered growth marketing tools • Build AI-enabled workflows that improve speed, efficiency, and campaign performance • Experiment with orchestration layers, automation, and emerging AI workflows • Establish repeatable operating practices that make adoption practical and measurable This role requires more than familiarity with AI copilots — we are looking for someone already experimenting with modern growth tooling and operating on the right side of marketing’s ongoing AI transformation. Own and Optimize the Growth Stack Partner with Marketing Ops to strengthen the systems powering growth. You will: • Ensure tooling and data support smarter decision-making and scalable execution • Identify opportunities to improve efficiency and effectiveness across the stack Build Customer Journey and Engagement Programs Help strengthen how prospects and customers engage with the brand across the funnel. You will: • Build programs that improve progression, conversion, and engagement • Support future referral, advocacy, and expansion opportunities • Strengthen marketing’s contribution beyond acquisition alone Drive Experimentation and Performance Bring a rigorous, data-driven approach to growth. You will: • Build testing and optimization practices that accelerate learning and improve outcomes • Adjust channel strategy and investment based on performance and market signals • Use experimentation and funnel insight to guide decision-making Manage and Elevate External Partners Own external partner strategy and execution across agencies, vendors, and emerging technology or service providers, ensuring accountability, performance, and measurable business impact. Website + Conversion Optimization Partner cross-functionally to improve digital conversion performance. You will: • Support CRO, testing, and website performance initiatives • Improve user journeys and conversion paths • Increase testing velocity and digital effectiveness What Success Looks Like First 6 Months • Assess and optimize the current growth engine, including acquisition channels, funnel performance, and conversion opportunities across the buyer journey • Improve efficiency and measurable performance across core demand generation programs while identifying opportunities to diversify channel mix and reduce dependency concentration • Evaluate and implement high-impact AI-enabled tools, workflows, and experimentation practices that improve speed, insight, and marketing effectiveness • Build stronger operating alignment across Marketing, Sales, and GTM teams to improve pipeline quality, visibility, and shared accountability for growth outcomes By 12 Months • Establish a more diversified, scalable, and repeatable growth engine capable of supporting Rockbot’s next stage of growth • Develop sophisticated engagement and conversion programs that drive stronger customer relationships, retention, and revenue impact. • Develop a clearer growth operating system including measurement, attribution, testing frameworks, and decision-making processes that enable smarter investment and more predictable performance over time • Help shape long-term growth strategy, balancing near-term pipeline generation with sustainable, efficient, and commercially sound growth across the business What You Bring • 8+ years of experience in growth marketing, demand generation or performance marketing • Experience operating in both high-growth startup environments and more mature or scaled organizations • Proven ability to drive pipeline and customer acquisition in B2B SaaS, media, advertising technology, marketplace, or subscription-driven environments • Deep hands-on experience across: • Paid Search • Paid Social • ABM • Nurture • SEO / SEM • Conversion optimization • Performance marketing • Strong understanding of marketing attribution, funnel performance, and conversion tracking • Experience managing agencies and marketing vendors • Demonstrated fluency with modern AI marketing tools and AI-enabled workflows beyond basic copilot usage • Ability to evaluate, implement, and optimize AI-powered marketing solutions • Strong experimentation mindset and comfort operating through testing and iteration • Product-minded growth leader who views growth through the lens of customer experience, adoption, and retention, partnering cross-functionally to drive outcomes beyond traditional marketing channels. • Strong communication and executive presence • Ability to move fluidly between strategy and execution • Comfort operating independently and owning outcomes About Rockbot Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable. From independent local businesses to large national brands — across nearly every industry, including restaurants, bars, retailers, and more — Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com. Compensation Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. The base compensation band for this role is $180-210K, as well as equity, and benefits for all team members. Our Values • Drive — We pursue our mission with relentless tenacity. We love the journey and are on offense all the time. • Accountability — We take ownership of our promises and stand behind our work. Trust is built through follow-through. • Curiosity — We're hungry to learn and grow. The "Why" and "How" always matter. • Empathy — We strive to understand others as deeply as possible — their goals, their pains, their context. • Ingenuity — We work hard but think smart. Creativity and practicality together solve the hard problems. • Integrity — We say what we mean and do what we say. Simply, clearly, honestly. Rockbot is an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. We're dedicated to hiring and developing a talented, diverse team — including individuals with different backgrounds, abilities, identities, and experiences.

Lead brand evolution and creative services including hands-on design, team leadership, and agency management. | 7-12+ years creative experience with agency training, strong design craft, leadership, and SaaS industry familiarity. | The world of digital retail media, music, and television is in the midst of explosive growth as brick-and-mortar businesses seek to create savvy, personalized, and engaging experiences for their customers, patrons, and members. And Rockbot wants the same. We’re seeking an agency-grade Director, Brand and Creative Services who sets—and defends—an uncompromising standard of excellence and innovation for our brand. As our creative leader, you will help us re-express a well-defined and articulated brand identity that is evolving rapidly as we grow, scale and innovate. This role requires a rare blend of visionary thinking and hands-on craft: someone who can architect a creative direction that stands up to scrutiny, then jump into the work to ensure every detail meets the highest bar. Reporting directly to the SVP of Marketing, you’ll be responsible for delivering top-grade visual storytelling that elevates and energizes our brand, deepens market differentiation, and resonates through every channel—from major campaigns to the smallest design element. If you thrive on creating standout work, reimagining brands as they grow, and fiercely protecting creative integrity, this role is for you. This is a true player-coach role that blends creative vision, brand stewardship, team leadership, and hands-on craft. Your time will be thoughtfully balanced across: • 20% Creative Direction & Brand Evolution: shaping the future of the Rockbot brand and setting the creative standard across the business • 20% Hands-On Creative Execution: rolling up your sleeves to bring ideas to life and elevate key deliverables • 20% Team Leadership & Creative Mentorship: inspiring, developing, and raising the bar for creative talent • 20% Campaign Development & Visual Storytelling: conceiving and delivering memorable, high-impact brand moments • 10% Creative Operations & Systems: building scalable processes that enable exceptional work at speed • 10% Agency & External Partner Leadership: directing and managing creative partners to ensure excellence and consistency This role is ideal for a creative leader who is equally energized by defining the vision, developing great talent, and personally shaping the work that brings a brand to life. You will have the freedom (and responsibility) to accelerate a brand that is in a transformation stage, and have the ability to leave a lasting creative mark on a high-growth tech company. You’ll join a marketing leadership team committed to creative excellence and long-term brand building, in an environment where high standards, originality, and bold ideas are valued and expected. Yours will be the defining, strategic voice in: Brand Leadership & Evolution • Own the Rockbot brand identity and continuously evolve it to match the company’s trajectory, product innovation, and market momentum. • Set and uphold a creative benchmark that reflects excellence across all expressions of the brand. • Reimagine the brand system as the company grows—ensuring it remains modern, coherent, and differentiated. • Act as the brand’s guardian, confidently defending creative decisions with strategic clarity and expert rationale. Creative Direction & Craft • Lead the creation of visually compelling, story-driven campaigns that communicate our value with sophistication and emotional impact. • Oversee concepting and execution for web, product launches, video, digital, content, and experiential—always raising the bar. • Maintain an exacting eye for design, narrative consistency, and creative craft across all assets. • Roll up your sleeves and contribute hands-on design, direction, and refinement to key deliverables. Collaboration & Leadership • Partner with Marketing, Product, Sales, and Executive teams to ensure creative direction is aligned with business strategy and growth. • Mentor, motivate, and elevate internal creatives while establishing scalable creative processes and brand systems. • Manage agency partners and freelancers to deliver consistently excellent work. • Present creative work with conviction—grounded in insight, strategy, and brand principles. Your domain expertise should include: • 7–12+ years of creative experience with top-tier agency training and deep expertise in the tech industry, with preference to experience in SaaS-based businesses similar in stage to Rockbot • A portfolio that showcases world-class visual storytelling, brand evolution, and integrated campaign work. • A reputation for demanding excellence—both in conceptual thinking and executional detail. • Ability to build, adapt, and scale brand systems that evolve alongside fast-growth companies. • Hands-on mastery of design craft, supported by strong conceptual, editorial, and narrative instincts. • Strong leadership presence, with the ability to inspire teams and champion bold creative. • Expertise with core creative tools (Figma, Adobe CC, etc.) and a passion for staying ahead of design trends. About Rockbot: Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable. From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com. Compensation: Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. The base compensation band for this role is $180-210K, as well as equity, and benefits for all team members. Our Values: • Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better. • Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships. • Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters. • Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions. • Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges. • Integrity: We say what we mean, and do what we say, simply, clearly, honestly. Rockbot is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences