Rochester Regional Health Careers

Perform revenue cycle reconciliation, analyze payment data, manage reporting, and support interdepartmental projects in a hybrid finance role. | Bachelor's degree with 3 years finance/accounting experience preferred, strong analytical and communication skills, no certifications required. | Job Title - Revenue Support Analyst Department: Finance Location: Riedman Campus- Hybrid (Onsite & Remote) Hours Per Week: 40 hours per week Schedule: Full-Time- Day Shift Key Responsibilities: • Utilizes various software applications such as spreadsheets, relational databases, statistical applications and report mining software to assemble, manipulate and/or format data and/or reports. • Responsible for performing the revenue cycle reconciliation process to close out the nursing home systems on a monthly basis. • Analyzes remittance and self-pay payment data and defines relevant information. Troubleshoots any issues found and makes recommendations to management to improve work flows. • Primary point of contact for third party audit requests and special projects. Complies data requested by management to support initiatives. • Leads or participates in interdepartmental project teams for both revenue cycle and health system initiatives. • Under direction of management, oversees assignment of work to Revenue Support team and ensures that month end reporting requirements will be met. • Monitors development of monthly reports from the Reconciliation team and ensures guidance when needed. • Primary contact for 835 file updates and Information Services tickets for Reconciliation team workflows. • Analyzes department workflows to identify opportunities for improved efficiency. Works with other teams and insurance payors to implement changes. • Provides reporting training to Revenue Support and Patient Financial Services team members. • Performs other duties assigned. Minimum Qualifications: • Bachelor’s degree in Business Administration or related field required. • Three years experience in accounting, finance or healthcare preferred. • Strong analytical, computer and communication skills. • Knowledge of state and federal regulations pertaining to billing and healthcare requirements preferred. Required Licensure/Certification Skills: •None Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. PAY RANGE: $62,400.00 - $69,000.00

Develop and publish social media content, engage with the community, collaborate on marketing campaigns, and analyze social media metrics to optimize strategy. | Requires a bachelor's degree or 2 years of experience in marketing or communications, plus 2 years of professional social media experience creating digital content. | Job Title: Social Media Specialist Department: Digital Engagement Location: Riedman Campus Hours Per Week: 40 Schedule: Monday - Friday 8:00AM - 5:00PM SUMMARY: The position is responsible for developing and executing engaging content that supports Rochester Regional Health’s social media strategy and brand objectives. This role will support the organization’s marketing and communications strategy by creating, scheduling, monitoring, and analyzing content across a variety of social media channels. The role will work collaboratively with the Social Media Strategist, Marketing and Communications teams, and other departments to amplify the voice of Rochester Regional Health across digital channels. RESPONSIBILITIES: • Content Creation & Publishing: Develop original, platform-specific content including graphics, videos, and animations. Manage daily social media scheduling, publishing, and coverage of events through real-time updates. • Community Engagement & Monitoring: Respond to comments, messages, and reviews while monitoring trends, hashtags, and news cycles. Ensure content aligns with brand standards, accessibility, HIPAA, and tone guidelines. • Collaboration & Campaign Support: Work closely with Marketing, Communications, Creative, and Content teams to support campaigns, events, and enterprise initiatives. Contribute creative ideas and support paid social efforts. • Analytics & Strategy Optimization: Track and analyze social media metrics to inform strategy. Maintain a detailed content calendar, manage social listening tools, and stay updated on platform changes and best practices. REQUIRED QUALIFICATIONS: • Bachelor’s degree or 2 years of experience in Marketing, Communications, Multimedia Production, or a related field. • 2 years of professional social media experience creating digital content for social media, websites, blogs, or marketing campaigns. PREFERRED QUALIFICATIONS: • Excellent storytelling instincts and strong interpersonal skills. • The ability to work independently and with teams as it relates to projects. • Knowledge of HIPAA, accessibility standards, and brand compliance in digital spaces. • Familiarity with analytics platforms (e.g., Meltwater, Brandwatch, Google Analytics, Piwik PRO). • Healthcare or nonprofit experience. • Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment. • A strong understanding of audience targeting, platform nuances, and social trends. • Enthusiastic about making healthcare information and our services more engaging, human, and accessible to the community. • Strong writing and editing skills with the ability to craft platform-appropriate messaging. • Proficiency in social media management platforms (e.g., Sprout Social, Hootsuite, Meta Business Suite). • Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment. • A strong understanding of audience targeting, platform nuances, and social trends. • Experience with design and content tools (e.g., Canva, Adobe Creative Cloud, CapCut, Figma). PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. PAY RANGE: $60,500.00 - $75,000.00