Roche

Oversee compliance programs, manage governance frameworks, and partner with executive leadership to manage global compliance risks. | Bachelor's degree and 10+ years in life sciences compliance with expertise in healthcare laws and strategic leadership. | At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Customer Area Compliance Lead At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients. The Opportunity: As Customer Area Compliance Lead, you will oversee the comprehensive compliance program for the Molecular Lab Customer Area and the Portfolio & Project Management Global Function (together, the “designated business units”) within Roche Diagnostics Solutions (“RDS”). Operating at a Senior Director level, you will serve as the primary compliance authority and strategic partner to executive business leaders, shaping cross-functional governance and mitigating complex global risks. This role will also support the compliance management program for key US Diagnostics sites. In this Senior Director-level capacity, you will architect and manage the governance and strategic framework for compliance and business sustainability, foster a culture of integrity, drive global compliance risk management, and deliver state-of-the-art compliance programs with a proactive, business-oriented approach. You will collaborate closely with the RDS Compliance leadership team and the broader global Diagnostics compliance network. You will report directly to the DIA RDS Compliance Lead and drive continuous, strategic improvement of the overall Compliance Management Program. Key Roles & Responsibilities: Design and implement compliance strategy for the designated business units in alignment with Group and Divisional Compliance priorities and objectives. Define the compliance strategic roadmap for the designated business units through cross-functional collaboration and engagement with local, regional, and global stakeholders. Drive designated business unit strategy implementation support and build the organizational skills and capacity necessary to realize the Diagnostics Vision. Serve as a Subject Matter Expert in the designated business units for the entire Diagnostics compliance community, driving and actively contributing to any initiative related to these areas. Enable sustainable business operations by providing proactive and pragmatic compliance advice that includes the identification, management, and improvement of key compliance risks across the designated business units to support risk management and compliance assurance. Partner with designated business unit organizations to co-create value with and for key stakeholders and support the culture of integrity. Enable a learning environment and keep customers at the center of activities. Develop and deliver compliance training for the employees of the designated business units, and collaborate with RDS Compliance to ensure RDS employees are properly trained on compliance resources, risk areas, policies and procedures, and reporting activities. Advise and participate in governance bodies of the designated business unit organizations and the DIA compliance organization. Keep apprised of industry trends and national and international legal, regulatory, and political decision-making processes to safeguard the interests of Roche. Support and provide input to the representative of Roche in the Ethics & Code Committee of AdvaMed and other industry and similar associations. Contribute to the compliance management program for US sites, including supporting the architecture and implementation of the governance and strategic framework for compliance and business sustainability, developing and delivering training, conducting monitoring activities, and supporting risk and opportunity assessment and management as needed. Who You Are: Bachelor's Degree is required. 10+ years relevant work experience (or 7+ years with JD) with demonstrated knowledge of the life sciences industry and legal and regulatory environment (e.g., compliance, legal, regulatory, medical affairs, marketing, audit, risk, assurance or governance), ideally with international and people management experience.. Preferred Qualifications: Regulatory & Compliance Expertise: Deep knowledge of international healthcare laws, medtech/diagnostic regulations, and industry codes to ensure cross-border compliance. Strategic Industry Vision: Proven track record in global healthcare, driving long-term strategy, market positioning, and patient-focused solutions. Cross-Functional Leadership: Decisive, high-integrity leader skilled at guiding multicultural, matrixed, and virtual teams toward shared enterprise goals. Complex Problem-Solving: Adept at rapidly analyzing complex situations to deliver practical, pragmatic, and high-impact business solutions. Stakeholder & Change Management: Strong facilitator capable of bridging silos, aligning conflicting interests, and driving organizational transformation. Project Management Excellence: Structured and results-oriented approach to executing high-stakes healthcare and medtech initiatives. Talent & Culture Development: Dedicated mentor focused on building high-performing, inclusive teams and fostering an open speak-up culture. Executive Presence: Dynamic and hands-on communicator with full English fluency (additional languages a plus) who builds trust and inspires talent. Location: Remote (U.S.-based). Primary Roche hub locations (Pleasanton, CA; Tucson, AZ; Indianapolis, IN) are preferred. Relocation benefits are not available for this job posting. The expected salary range for this position based on the primary location of Pleasanton, CA is $153,600.00 - $339,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Advance legislative and regulatory priorities by building relationships with state officials and advising internal teams on policy engagement. | Bachelor's degree and 10+ years of legislative and executive branch advocacy experience, California residency, and 40% travel. | The Opportunity The State Government Affairs (SGA) Director is responsible for working collaboratively with internal and external stakeholders across the assigned states and Genentech’s Customer Engagement (CE) field ecosystems, in a designated region of the United States, to advance Genentech’s legislative and regulatory priorities. The region will include 3 states (California, Nevada, Hawaii). It is expected that the Director will reside in the state of California. Through their work, the Director will develop relationships and influence legislative and executive policy decisions, while supporting the needs of patients and customers to advance Genentech’s business goals. The Director is a senior member of the State & Local Government Affairs (SLGA) Team, works closely with the SLGA Leadership Team (SLGA LT), and serves in formal and informal coaching and mentorship roles with other team members. Key Responsibilities The SGA Director’s responsibilities include: Interactions with external stakeholders: Advocating and lobbying on the company’s behalf with state legislative and executive branches of state governments including, but not limited to: Assisting in the development of legislative and regulatory policy positions and solutions; Drafting amendments, preparing and delivering testimony; and, Attending and representing Genentech at legislative hearings, meetings and events. Developing and sustaining strategic relationships with external stakeholders, including but not limited to: elected officials and staff, relevant state agencies and departments, industry partners, trade associations, third party stakeholder groups - including advocacy partners - and identifying opportunities for shared legislative/policy objectives. Registering as a state lobbyist, completing any required training and reporting requirements, as well as managing contract lobbyists and association member engagement. The Director, as well as other employees, are fully accountable for compliance with all laws, regulations and policies that govern the conduct of Genentech activities. Engagement with internal stakeholders: Being a strategic advisor and partner to CE field ecosystem leaders and teams, as well as home office business partners, including national account managers, for interactions with external stakeholders to advance Genentech’s policy and business objectives. Serving as an executional catalyst for the CE ecosystem leadership teams. The Director will develop a deep understanding of their region and ecosystems’ business priorities, needs, and regional nuances to incorporate into their own planning and execution activities. Preparing briefings and/or presentations to keep internal partners, CE ecosystems, and other stakeholders abreast of evolving state legislation, regulations, executive branch actions, reimbursement decisions and Medicaid policies that may impact Genentech patients, products, or other business objectives. Monitor and engage in Medicaid policy developments in collaboration with the State Policy Team, industry partners, trade associations and third-party advocacy organizations; support education of internal stakeholders and CE field ecosystem partners to advance an understanding of Medicaid policy in conjunction with the State Policy Team, and provide support for field engagement with Medicaid agency staff on policy issues. Core Competencies The Director, State Government Affairs will use the following competencies to advance Department, team and cross-functional business objectives and achieve results: Strategic Agility: The Director will have the ability to identify timely opportunities and threats for Genentech’s full portfolio. They will drive outcomes by tapping into the power of their relationship network and consider diverse sources of information to aid decisions that have visible impact. Teamwork & Collaboration: The Director will develop, evaluate and maintain relationships with internal and external stakeholders, including CE field ecosystems. They will develop and execute strategies and tactics required to advance an agenda while maintaining influence and credibility in a multi-stakeholder environment. The Director demonstrates superior teamwork and collaboration while engaging with colleagues across the team, department, and full organization. Achieving Results: The Director will anticipate trends, identify internal and external opportunities, drive for positive results and be able to pivot when encountering challenges or set-backs. They will set short and long term objectives and work with leaders to facilitate collaboration and create successful engagement strategies with demonstrated evidence of successful partnering with internal and external stakeholders. Communication: The Director will translate complex policy and political dynamics and tailor the messages to a wide variety of audiences. They will have the ability to create and edit written documents and prepare oral presentations for internal and external stakeholders. The Director will leverage their excellent communication skills to engage with individuals and groups to achieve alignment on key issues, actions and initiatives. Technical & Business Expertise: The Director will possess in-depth knowledge and understanding of state governments, legislative processes and related policy issues that impact the company. They will possess nuanced knowledge of the trends, dynamics and uncertainties of proposed and enacted federal and state policies on Genentech’s portfolio, including in-depth expertise of political dynamics and realities that support or pose barriers to business and CE ecosystem priorities. Feedback & Coaching: As a senior team member, the Director will observe others, share feedback and help guide their colleagues with the intention to support their growth and enhance their impact. The Director will serve in formal and informal mentoring roles across the team and larger Department. Inspiring & Influencing: The Director will generate and effectively promote new ideas and opportunities while leveraging the unique thoughts and viewpoints of others. The Director is able to work effectively with other people over whom they have no direct authority. Who you are You have a Bachelors degree You have 10+ years in legislative and executive branch advocacy experience working with state governments Residency in designated region, relocation not included Minimum travel anticipated 40% Preferred Qualifications Advanced degree preferred This is a field-based position. Overnight travel may be required. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business Relocation assistance is NOT offered on this posting This role is remote approved but must reside in the state of California The expected salary range for this position based on the primary location of California is $159,900/yr to $296,900/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Provide technical support and troubleshoot software, reagents, and electro-mechanical equipment issues for customers and internal departments. | Requires associate or bachelor degree with strong customer service skills; experience with LIS/LIMS or IT middleware preferred. | At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Location: Remote but part of the initial training maybe in Indianapolis, IN. Schedule: This position is within a 24/7 call center. It is expected for this individual to be open to working 1st, 2nd and 3rd shift. Your schedule will be determined on a quarterly basis. This is an exciting time to join Roche Support Network. If you are passionate for problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience. The Opportunity This position provides technical support to customers, answering basic questions on function and usage of products via the Technical Support Center. This individual may also provide technical assistance to sales, marketing and other Roche departments. You will analyzes basic problems with nonfunctioning electro/mechanical equipment, software applications or reagents to identify problem area(s) and recommend corrective action. You will also serve as the primary support liaison between Roche and the customer. This individual will recommend solutions to customer’s application questions and maintain database of problems so that recurring problems can be analyzed and reported. You will knows and apply the fundamental concepts, practices and procedures of the particular field of specialization. You will have significant on-the-job training or formalized education in specific area. Requires some evaluation, originality or ingenuity. This individual will contribute independently or with a team towards a program or department goal or service. You will Interface with internal customers and departments. This individual is responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions. Who You Are You hold an Associate’s Degree in Electronics (or equivalent military training or related field engineering experience), Medical Technology or related field. Effective customer service skills, which include a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships. Effective communication and customer service skills. Preferred Requirements Bachelor of Science. IT Middle ware experience. LIS/ LIMS Experience. Security, Network+, Call Center IT Experience, Industry experience. Ability to gain a basic knowledge of all Roche products within the business area. Relocation benefits are not eligible for this job posting. The expected salary range for this position based on Indiana is $47,600.00 - $88,400.00/year. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Are you ready to apply? Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Lead development of access and contracting strategies for health systems and align customer strategies with therapeutic priorities. | Bachelor's degree and 5+ years in pharmaceutical market access or payer strategy with US reimbursement expertise. | The Opportunity As the Senior Manager, Customer Segment Strategy - Health Systems, you will lead the development of access and contracting strategy recommendations across Genentech’s portfolio of products for key customers within the Health Systems segment. Acting as a critical subject matter expert, you will provide analytical rigor, strategic recommendations, and negotiation strategies to Customer Engagement (CE) Account Teams and Market Access leaders. This role bridges the gap between CE Account Teams, Squads, and Pricing, Contracting, and Distribution (PCD) leads, ensuring a customer-centric approach that directly impacts Genentech's P&L and patient access. Lead the development of access and contracting strategies from concept through execution to maximize patient access and protect Genentech's profitability across the Health Systems segment. Act as the strategic liaison between CE Account Teams, PCD, External Affairs, Legal, and Squad/Access Business Partners to align customer strategies with Brand and Therapeutic Area priorities. Navigate ambiguity to lead high-impact, cross-portfolio initiatives for new customer types or segments requiring innovative access approaches. Provide robust negotiation support and relevant talking points to account teams, participating directly in customer-facing engagements as appropriate. Synthesize contract performance insights across key customers to share scalable learnings with senior leaders, influencing product-level contracting strategies. Partner with Segment and Regional account leadership to build strategic alliances, support account planning, and resolve complex reimbursement challenges. Monitor and analyze industry trends, policy reforms, and customer evolution to proactively mitigate risks and leverage emerging commercial opportunities. Who You Are: Bachelor’s Degree in relevant discipline 5+ years of relevant work experience in the pharmaceutical industry, such as: payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance 5+ years of work experience in a Market Access function Broad and diversified US Market Access experience to include multiple therapeutic areas Expert in pricing, contracting, distribution and/or policy strategies within US segment landscape Significant experience in developing and executing access strategies Deep understanding of reimbursement environment and strategy within a segment; Demonstrated success collaborating with and influencing amongst cross functional teams Strategic mindset for proactively identifying problems and generating solutions across a complex and changing environment Excellent verbal and written communication skills with an ability to effectively present to and engage with a wide range of audiences Preferred Qualifications: MBA or other advanced degree Direct customer experience in relevant segment Location Primary preferred location is South San Francisco at our Genentech Campus, however position is full-time remote-eligible Relocation benefits are NOT offered on this posting If remote, incremental travel may be expected to facilitate cross-functional relationship development and stakeholder engagement, and must be available to travel on short notice for on-site support. Travel: Estimated 25% travel includes account planning and customer interactions. The expected salary range for this position based on the primary location of South San Francisco, CA is $161,000/yr to $299,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #LI-CM4 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants. Who We Are Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis. The next step is yours. To apply today, click on the "Apply for this job" button. Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.